This truck is DANGEROUS !!!!!!!!! It shouldn't be rented out to anyone without it throughly being checked out!! Trucks shakes bad at speeds over 55 and fishtails at any given moment!!!!! I literally made a video of how bad this truck operated!!! Uhaul could possible find themselves with a lawsuit concerning this truck!! It took everything I had to keep it in my lane, it is obvious to me something is seriously wrong because even when the wheels are straight the steering wheel turns to the left! Waiting to hear back from Uhaul on this claim #3818304â€¦I deserve some type of discount to have dealt with such a dangerous truck!!!!Clara M.
Customer Reviews for 53 Automotive
(U-Haul Neighborhood Dealer)
Jacksonville, NC 28540
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 10 a. m. - 5:30 p. m.
- Sáb.- dom.: 10 a. m. - 1 p. m.
- 8/14/2022 - 8/16/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.ELISEO V.
Nice ppl quick and easy to return.WILBERT N.
El cliente no dejó un comentario.Cynthia W.
El cliente no dejó un comentario.Jason B.
El cliente no dejó un comentario.Annabelle H.
El cliente no dejó un comentario.Christopher W.
Easy to find and very friendly. Helped me in the checkout process.MARTHA M.
El cliente no dejó un comentario.GABRIEL A.
People were super friendly and helpful. Would highly recommend.LOREEN K.
El cliente no dejó un comentario.Frank S.
El cliente no dejó un comentario.Eric J.
They were very helpful and fast also,no waiting.Frank R.
It shouldn't be left on E for us to fill then we fill it for the next customer. It should be on full then we replace the gas we use.Karen M.
El cliente no dejó un comentario.BRANDON N.
El cliente no dejó un comentario.Anthony M.
Very happy with this location in general. She was leaving early but stayed late to help me once my reservation went throughSidney S.
El cliente no dejó un comentario.Patrick L.
El cliente no dejó un comentario.Mark A H.
El cliente no dejó un comentario.Jacob T.
the car trailer had a blowout and the front axle broke. It took 4 1/2 hours to get a replacement trailer. I was stuck on the side of the road 5 hours from home.Michael D.
Location looked like a junk yard, it was out of the way in a remote location that wasn't convenient to get to. The u-haul was not clean, I had to sweep it after using it so we wouldn't get charged for the trash left in it.Bradley D.
El cliente no dejó un comentario.Brad S.
El cliente no dejó un comentario.Christopher A.
El cliente no dejó un comentario.Channing B.
El cliente no dejó un comentario.Patricia B.
El cliente no dejó un comentario.VALERIE T.
Had what I needed at an affordable price. It was a seamless transaction.Mitch S.
El cliente no dejó un comentario.Howard A.
El cliente no dejó un comentario.Jimmy P.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.MICHELLE W.
Nothing at all. Wendy was great. If I ever need a truck again I know where to go.Frankie S.
El cliente no dejó un comentario.james H.
While the uhaul was clean it smelled like cigarettesRaina W.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Jerry P.
El cliente no dejó un comentario.Wayne O.
El cliente no dejó un comentario.Frank R.
Great experienceJenna M.
El cliente no dejó un comentario.shania W.
We were charged for missing furniture pads that never left the vehicle that we used. The truck was dirty and the trash in the back included used razor blades. The people who run it were very nice and helpful, but I'm not happy being charged for missing equipment when it was put back on the truck.Dottie H.
Super friendly and amazingLataysha J.
El cliente no dejó un comentario.CAROL I.
Sean and his dad were phenomenal, they came in surveyed everything that needwd to be moved into storage for our PCS move to Okinawa. They made it work and were some of the most efficient movers i have had in a long time out of 18 years of military serviceCesar A.
make sure the rental is properly serviced . engine light came on and oil life was 0RAY W.
Outstanding service, from beginning to end.Patricia M.
Please inform customers to place their floor boxes and the ones closest to the doors in plastic.Beverly P.
El cliente no dejó un comentario.THOMAS M.
Way better than the one on us 17/ Marine blvd. Really helpful and friendlycarus B.
El cliente no dejó un comentario.ROBERT K.
El cliente no dejó un comentario.NICHOLUS E.
El cliente no dejó un comentario.NICHOLAS E.
The service person doing my rental was very kind and also very professional. I would recommend them again.Dennis C.
The only negative experience I had was that it was difficult to find a gas station to tap off my tank prior to returning vehicle. Obviously, this is not necessarily a fault of the business, just the location. One of my better experience in a long while. Great customer service, very friendly staff. Would definitely recommend to anyone.ADRIAN G.
U-Haul's computer system for the reservation was down while trying to complete the transaction. We were at the location near an hour just trying to complete the reservation so we could leave with the trailer. Computer system needs to be updated so the franchise dealers can get into the systemKELLEY P.
Nothing, Wendy and her crew were extremely courteous and efficient.JUSTIN F.
Awesome staff!!!!!!!JOANN F.
El cliente no dejó un comentario.GAIL A.
El cliente no dejó un comentario.STARLON D.