El cliente no dejó un comentario.James B.
Customer Reviews for 411 Storage South
(Distribuidor de U-Haul del vecindario)
Maryville, TN 37801
(2 1/2 Mi From Foothills Mall)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes a sábado:
9 a. m. - 12 p. m. / 1 p. m. - 6 p. m.
12 p. m. - 12:30 p. m. / 1 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Van was nasty and smelled of urine. We now have an extra charge on our credit card that will be disputedPamela S.
Highly recommend reading the small print up front before signing anything. Got stuck paying charges I wasn't told about before the trip. Dont expect anyone to tell you everything about what might be charged to your card later. Read Read Read before you leave the lot.angela M.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.ed T.
Reminding customers about the drop off summary on the website.Jonathan A.
Please give me a call this rental was not right thanks laneWILLIAM K.
El cliente no dejó un comentario.David M.
Nothing, before I actually rented the trailer, I stopped by many times with questions, they always answered them without hesitation. Extraordinario servicio al clienteJAMES S.
El cliente no dejó un comentario.Jacob P.
El cliente no dejó un comentario.James C.
the steering on the truck was very loose, the wiper blades were falling apart and noisy, and the oil light came on a few times.Jody S.
it was fast and easyANTHONY J.
Easy access for after hours drop offDeborah G.
Posted hours open to 6 on Sunday - even called to confirm but at 4 pm no one there to help unhook or park the trailer. Did online check in and parked the unit - problem is old age and heavy tongue on trailer with no tongue jack is way to heavy to disconnect alone.LLOYD M.
We booked online, but hoped to get a truck earlier than the pickup time available. The gentleman on the phone when we called as soon as they opened didn't sound bothered - he was very friendly and had another truck we got to pickup earlier. ¡Gracias!CHARLES L.
El cliente no dejó un comentario.Eric R.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.CLARK C.
El cliente no dejó un comentario.Amy N.
El cliente no dejó un comentario.WENDY B.
El cliente no dejó un comentario.David N.
Excellent service!DANIEL S.
After hours check in/return is too lengthy and complicated to do in the dark. To charge $20 to just drop off is robbery.DANIEL S.
I am sorry for this rating but I can't give a good rating for my experience this time. Went to pick up a open trailer at the time I had it reserved for on line the day before. The trailer was not ready. The lights was not working the wires were cut. I was told I could go down the road 3 miles and see if they had one. Well to make a long story short I wired the lights myself I had no time I had appointments to meet with a man to pick up my merchandise and I was late go figure. We'll on the good side the owner and his employees were kind just not prepared.Kenneth W.
El cliente no dejó un comentario.MICHEAL C.
I think you are doing a great job don't change what you are doingWILLIAM R.
Another sketchy area. I did not feel comfortable leaving my family in the truck while I was out of the truck completing the rental.Mason C.
When I arrived at the Maryville location as agreed to in my contract, the UHaul Mgr advised me he could not accept the truck and suggested I â€œtryâ€ to leave it at the UHaul location in Alcoa, Tenn(another 45 mins away). I told him I was leaving the truck in Maryville as stated on my contract. **he charged me an additional $20 for a late drop off fee at 4pm. I only agreed to leave it at Maryville because my origin dealer asked me to â€œhelp outâ€ UHaul. It was an unnecessary addtional 30 miles in fuel expense and time and I was charged $20 more.STEPHEN N.
El cliente no dejó un comentario.KATHRYN S.
Over crowdedbrain H.
This 10' truck was in very good condition with nearly 60k miles, and alll aspects of the move went very well. The folks at 411 S. Storage were good to work with.BRIAN T.
El cliente no dejó un comentario.Steve H.
El cliente no dejó un comentario.J B.
El cliente no dejó un comentario.RHONDA V.
Easy process and friendly service.JUDY W.
El cliente no dejó un comentario.Matthew A.
They Gave me a messed up looking uhaul. Tires looked rotted, missing tread, so no surprise when I had blown a tire only 40 minutes away from home. The guy I rented the uhaul from even knew my trip was 3 days, 2000 miles, yet gave me a rough looking uhaul with bad tires anyways. The inspection sticker on the side said it was last inspected in January of 2020, I rented it in late September 2021. Very disappointed in the experience and overall customer support I've gotten from uhaul.CAMERON R.
El cliente no dejó un comentario.PATRICIA J.
Grease on the truck no ramp, very dangerous , husband need I both slipped carrying boxes and furniture.MARK R.
Great service, friendly atmosphere, very helpful, Thank y'all very much!Steve B.
When we showed up to return the trailer the site closed early. I had a hard time backing the trailer up into such a small space. Someone called me from that uhaul location 2 hours later and cursed me out. Telling me I parked the trailer in the wrong location. If he wouldn't have left early this wouldn't have happened. we saw him drive off when we pulled in with the trailer. He was right in front of us and saw us. Really could have used some help. He informed me dont ever return a trailer here again. We don't accept business from dumbasses. Direct quote. Maybe he shouldnt have left early. We had an appointment time to return and he definitely saw us pull in. We pulled in right in front of him. Had a hard time lowering the trailer.MARIA M.
El cliente no dejó un comentario.ROSE M.
Recommend that the renter files an online reservation for the size truck and the day (s) that they want it as some size trucks are much more popular than others. This should be done a few days ahead of time.GARY S.
this is a great place for your hometown u haul.was not like some i have dealt with in the past.Chris R.
El cliente no dejó un comentario.Vicki G.
The van was dirty on the dash area as well as the windshield. There was no washer fluid. The staff however was professionalJim B.
El cliente no dejó un comentario.Brandon G.
Everything was great!Ty T.
El cliente no dejó un comentario.WILLIAM V.
The location is hard to get in and out of.James C.
El cliente no dejó un comentario.Lisa B.
El cliente no dejó un comentario.James F.
East going. Great experience with no wait or challengesCHARLES D.
Disgusting smell inside the building. The drive next to the building was filled with potholes. Not well maintained at all.Lelia S.
Very poor presentation by the young man managing the place clearly I put him out showing up at the beginning of the work day.. Bad HRLeonard H.
El cliente no dejó un comentario.Carla O.
El cliente no dejó un comentario.Winston C.
El cliente no dejó un comentario.Joseph W.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.LORI S.
Excellent service all aroundRafael H.
El cliente no dejó un comentario.PAUL W.
El cliente no dejó un comentario.Terry D.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.Aaron Michael B.
Yes Roxi is first classWILLIAM L.
El cliente no dejó un comentario.Anthony M.
Great people to work with. Thank youRobert W.
El cliente no dejó un comentario.Ken H.
El cliente no dejó un comentario.Philip C.
El cliente no dejó un comentario.timothy W.
El cliente no dejó un comentario.Benjamin G.
El cliente no dejó un comentario.Paul W.
Easy to rent pick up and return was easy truck was clean no problemMARIANO A.
El cliente no dejó un comentario.Morgan G.
El cliente no dejó un comentario.James K.
I was given a trailer with 2 near bald tires. 14 hours into a 17 hour trip one of the tires lost a softball size chunk of rubber! It was a miracle the tire didn't blow and cause a major accident. Luckily we made it to a gas station but we were stuck there waiting 2 hours for roadside assistance. Youngblood Tire showed up and was extremely expedient and very helpful. Tech pointed out that not only were the tires bald, they were 7 years old. Probably not good practice for such a large company. Could end up in a horrible lawsuit.Jared H.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.MICHAEL V.
El cliente no dejó un comentario.Timothy G.
El cliente no dejó un comentario.DANIEL T.
Can't think of anything, very positive experience.Deborah B.
El cliente no dejó un comentario.Gladys C.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.DAVID L.
El cliente no dejó un comentario.Lawrence H.
I didn't even go in --- just called day-of, asked if it would be OK to arrive late that night (day before scheduled drop off), & drop the trailer. They were totally cool with it, & that's what I did. Worked out perfectly for me!RICHARD R.
El cliente no dejó un comentario.Jeffrey M.
Nothing. It was just what you should get. The experience was fantasticRafael H.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.RICHARD S.
El cliente no dejó un comentario.doug J.
El cliente no dejó un comentario.Erich H.
For a drop-off it was fine. No one was there at 2:00 PM so I just dropped the car hauler in their drive so I could unload the truck at my storage facility. A person was there at 5:30 PM to check in the truck at which time the trailer (car hauler) was also checked in.MARK S.
El cliente no dejó un comentario.THOMAS B.
I did the self checkout via the internet. So, I didn't go inside or see anyone.LONNIE Y.
El cliente no dejó un comentario.RAFAEL H.