Durandal & his Wife were very courteous & polite & professional from start to finish. The move went well and the U-Haul truck was fine. I will definitely use them in the future. Thank you for all of your help!Donna S.
Customer Reviews for 4 Storage 4 You At Red Lion Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Your customer service at this location (Red Lion Rd) is AWESOME!!! I had the pleasure of working with Durandall who was very courteous, professional and just a pleasure to speak with. KEEP UP THE GREAT WORK!!!Tyesha M.
El cliente no dejó un comentario.Anatoly B.
El cliente no dejó un comentario.Oscar B.
El cliente no dejó un comentario.james O.
This is the best U-Haul location that I have dealt with. The people were very informative courteous and a pleasure to deal with. I will recommend this location to anyone that ask me about U-Haul. Thank you.FRANK D.
El cliente no dejó un comentario.James K.
I just love this location, the customer service is excellentâ€¦.JERMAINE E.
Make the rentals accessible at early times like 6 or 7 a.mSteven F.
The sales manager was friendly and helpful! Very down to earth! He even took the time to show us the vehicle and answer all our questions. The facility was clean and bright. I will definitely use uhaul again!!Marissa P.
Would have been nice if you guys didn't change my pick up from this place to a place who didn't know how to do uhaul rentals!careya C.
El cliente no dejó un comentario.Nabil A.
Nothing to improve did a excellent job thank youDavid F.
Very nice staff and very pleasant experience. Made things easy to understand and the process was seamless!Regina L.
I forgot the representative name but he was very helpful and nice... my opinion as far as this location nothing needs to improve. The next time I need uhaul it will definitely be at this location. GraciasKATEY M.
The gentleman who was there when I picked up and dropped off the truck was, kind, considerate and very helpful.DENISE H.
El cliente no dejó un comentario.Edward A.
El cliente no dejó un comentario.Thomas M.
The staff was friendly and super fast with check-in and out.KAMOLIDDIN A.
The person who helped me was amazing. I don't know that I've ever been treated as kindly or professionallyJeffrey G.
The online pick up/drop off was nice, but there are several redundancies. For example, user has to upload picture of drivers license 3 times and user is asked for method of payment 2 times. Other than that, process was great. Facility is very nice â€¦ I also had a storage unit at this location for many years. Management is responsive and very helpful. Facility is always clean.JEFFREY L.
The truck was definitely beaten up. Acceleration was poor and transmission was not shifting well. The cargo area had some small shattered glass on the floor so clearly no-one cleaned the trunk between the rentals. And no wall straps were provided (maybe it's extra these days but I was expecting to see at least a couple for free). Other than a few issues with the truck I had no problems and the renting experience was easy and smooth.ALEXEI B.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.REGINA R.
El cliente no dejó un comentario.antonela C.
El cliente no dejó un comentario.JOHANNES B.
El cliente no dejó un comentario.Nayda M.
Best uhaul service I used!!!!Efrain N.
Your customer representative there was outstanding. I can't remember her name but she was very helpful and professional. I will definitely recommend your location.GENE H.
The customer service was wonderful. She was very pleasant and helpful. Plus, I was lucky enough to get a brand new van to use- so nice! Great on gas and easy to drive. This location was so convenient! A hidden gem!BONNIE B.
I lost out on 15 bucks because I did not get a dolly with my order and I did not get my furniture pads they were not in the truck and I paid for it there was no one in the office for me to talk to everything was done on the phone other than that it was great I returned the truck 2 hours earlyKyle R.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.George N.
Incredible customer service!!ANTONIETTA W.
El cliente no dejó un comentario.anna P.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Dylan K.
El cliente no dejó un comentario.Matthew E.
Website said .99 per mile but was charged 1.49 per mile. Was charged $35 in surprise fees and taxes. It wouldn't be a problem if I was told about the fees and taxes before renting the vehicle. Definitely do not recommend!JANE M.
El cliente no dejó un comentario.PAUL T.
Mobil check in/out is much convenience for any time.Kamoliddinkhuja A.
El cliente no dejó un comentario.Daniel M.
Easy and efficientLee Ann C.
El cliente no dejó un comentario.Benjamin C.
Always excellent service at this location !!!WILLIAM Z.
El cliente no dejó un comentario.STEPHEN R.
El cliente no dejó un comentario.VIKARAM G.
El cliente no dejó un comentario.JUAN F.
El cliente no dejó un comentario.KAZI Z.
THE SERVICE REP WAS COURTEOUS AND EFFICIENT. VERY GOOD RENTAL EXPERIENCE.RICHARD F.
El cliente no dejó un comentario.SCOTT M.
The auto dolly had a broken pin that held the ramp in yet it was still rented out. This is unacceptable as the ramp dropped out of the dolly on several occasions on the highway creating sparks and a potential hazard to the vehicle, the driver or other drivers. I called road side assistance and was put on hold for over 45 minutes with no resolution to swap out my equipment during my 1300 mile journey cross country.JARRET L.
Great customer service at the drop off location.WILBERT A.
This location is very close to my home!JAMES H.
The manager that I met on site was great. Coincidentally I had spoken to him early yesterday he originally had set me up a reservation because of my location I set to pick up a truck at the 7750 address - which sucks - poor customer service skills unprofessionalism and out right disrespectfulness toward women. Bad look _ The 3031 Red lion address was tops - I would definitely rent from that address/ site AGAIN JOSEPHINE V.
DON'T use the online reservation system!!! My pickup location was changed 4 times in two hours the day of pick up. Location that serviced us finally was awesome. The rest of the process and inability to provide a truck as reserved sucked BIG TIME.JOHN F.
El cliente no dejó un comentario.STEPHANIE S.
El cliente no dejó un comentario.THOMAS R.
El cliente no dejó un comentario.SIMONIA C.
El cliente no dejó un comentario.ALEXANDER B.
El cliente no dejó un comentario.HOLLY C.
The owner noticed me outside struggling a bit with online check-out. He invited me inside to his spacious, clean, air-conditioned store and finished my check-out process quickly and in a friendly manner. He thoughtfully reminded me of the gas re-fill policy. The truck was in great shape. He greeted me outside upon my return. The actual charges were in-line with the estimates. When you don't rent trucks often, experiences like this make it a joy.PAUL D.
El cliente no dejó un comentario.Cynthia C.
this was an after hours drop offkeith M.
Everything was fast and convenient. Great experience!ZAINEB A.
Lady at front desk was incredible and very nice to work with!MICHAEL O.
Great customer service.Joseph S.
I returned the van on Sunday and the location was closed, so we tried to use the online U-HAUL return system- but it was impossible to use. I was unable to upload of photo of mileage and gas gauge- the system was unresponsive when I tried to take a photo. So frustrating! I sent an email with the photos to the property managers, Durandal and Felicitia Langes and am all set. By the way, they are outstanding managers. PattyPATRICIA M.
El cliente no dejó un comentario.SHAWN K.
Very seamless process, and very kind and helpful staff! Thank you so much for making our move less stressful!Catherine Y.
Very friendly and helpful. Was in and out in now time. I have rented many uhaul trucks and this experience was the best I've ever had! I will be using them again.Kimberly D.
El cliente no dejó un comentario.DONTE M.
no improvements needed, the customer service was friendly, quick and didn't leave anything out so there were no surprises later.JOHANNES B.
El cliente no dejó un comentario.ira L.
El cliente no dejó un comentario.DENNIS H.
El cliente no dejó un comentario.KIM W.
Great people at this location. Very happySTEPHEN D.
El cliente no dejó un comentario.Martin P.
El cliente no dejó un comentario.Jennifer W.
El cliente no dejó un comentario.Gregory B.
Nothing negative about this place of business. Everyone was friendly, helpful and kind,Debra H.
Great customer service!!Michael S.
You bestAbdurasul V.
Excellent serviceWilliam Z.
El cliente no dejó un comentario.Rebecca C.
Pick up location salesperson super efficient and pleasantCharles L.
The check in by phone did not work for me but a customer service rep was there to help me. Check out process was much easier and I did not have any problems.Michael S.
El cliente no dejó un comentario.Oleksandr O.
Your salespeople were very Friendly and personable, it was a pleasure dealing with them. Sincerely Al ColomboAlbert C.
El cliente no dejó un comentario.Jorge V.
Great location very helpful and friendly staffEdward S.
El cliente no dejó un comentario.Neil B.
El cliente no dejó un comentario.anna P.
El cliente no dejó un comentario.ANTONIO D.
El cliente no dejó un comentario.William R.
Excellent service and friendly customer representativeWilliam Z.
I rented this Uhaul truck on 7/30/20 and it was it by another vehicle while on its way back to the Uhaul location. The cops were called and the truck was confiscated for no registration. Uhaul is now trying to charge me astronomical amounts of money.Jenna M.
El cliente no dejó un comentario.Sally H.
Durandal was so kind and helpful with the drop off of the auto transport and rental truck. His customer service skills went beyond our expectations and we'll definitely be renting from him again for our next move. Thank you so much for everything!Matthew W.
El cliente no dejó un comentario.JAMES B.