Customer Reviews for 4 Seasons Storage
(U-Haul Neighborhood Dealer)

63 reviews

701 E Jasper St   Pleasantville, IA 50225

(515) 848-3103

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(515) 848-3103

701 E Jasper St
Pleasantville, IA 50225

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 10 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Pamala Fitzsimmons 
Rating:
5.0

The only trouble I had was that the mobile check in was not working so it took me 35 minutes to check in. Not the locations fault, but was frustrating trying to get the truck picked up and set me behind on my schedule because the system wasn’t working. Called a representative and they had no idea what was going on either. After that was figured out, rental went fine.

AJ Potter 
Rating:
5.0

Dropped off before store opened. Key drop box. Convenient, easy.

Stephen Larsen 
Rating:
4.0

Dropped off after hours. the main problem is the Uhaul app. Trying to do a mobile return and the facility does show up as a drop off location if the facility is closed. Happened to me twice and both times i had to just leave the trailer without a check in. If the place is closed it still needs to show up as an option for mobile return

Brian Zacharias 
Rating:
5.0

Customer did not leave a comment.

steven eberly 
Rating:
5.0

Customer did not leave a comment.

John Blair 
Rating:
5.0

I received 2 very annoying calls asking me to make unnecessary changes that should’ve been made at least a week in advance not last minute like the day before and the day of the rental while I have the rental. I won’t reccomend U-Haul ever to anyone. The owner of the storage facility was nice and very helpful where as everyone from uhaul directly was mad annoying.

clayton hatley 
Rating:
5.0

Customer did not leave a comment.

James Moore 
Rating:
5.0

Staff member was helpful and respectful

Andre Haddon 
Rating:
5.0

Customer did not leave a comment.

Michelle Williams 
Rating:
5.0

Don’t know at this moment

Alicia Dale 
Rating:
5.0

Everything went perfectly.

Michael Roberts 
Rating:
4.0

Dolly and furniture pads were not provided with truck as it was reserved.

Travis Dingeman 
Rating:
5.0

Customer did not leave a comment.

SHAWN Jahner 
Rating:
5.0

AAA++ service. Great home town feel with great owners. Will use again!

Marvin Bacon 
Rating:
5.0

I can’t think of a thing that wasn’t done professionally. Truck ran beautifully and amazingly enough was great on fuel too. The storage unit I rented was clean and easy to access. Thank you for a great experience.

Deanna Hogan 
Rating:
5.0

Customer did not leave a comment.

Connie Grinstead 
Rating:
5.0

Customer did not leave a comment.

Gary Kingma 
Rating:
5.0

Customer did not leave a comment.

Herbert Loterbauer 
Rating:
5.0

I don't drive big trucks often and found the ride very rough. I give the service and easy of rental an A+ and yes I will rent from this location again.

KEVIN MCCAY 
Rating:
5.0

I was told I would get 80 miles instead of 40 when the U-Haul representative called me Friday before my rental. Apparently she never did because I was charged for going over 40 miles.

Harold Martin 
Rating:
5.0

Would happily do business with them again.

Holden Rite 
Rating:
5.0

Customer did not leave a comment.

Steve Allison 
Rating:
1.0

over charged me

David Wilson 
Rating:
5.0

Customer did not leave a comment.

Tyler Holck 
Rating:
5.0

Lovely staff

WILLIAM SPENCER 
Rating:
5.0

Customer did not leave a comment.

Mark Morelli 
Rating:
5.0

Online check in and return is definitely the way to go. Tammy was very nice and answered a few questions for us nonetheless.

Darren Wertheim 
Rating:
3.0

The person who gave us the UHAUL was very helpful, but the entire time from reservation to pick up we had several issues.

Ryan Scott 
Rating:
3.0

Nice little U-Haul location. Had the equipment we needed. Promised to get $100.00 deposit back. Didn't get the money back, even though we dropped off at the drop off location a day early.

CATHLEEN ELINGS-SYSEL 
Rating:
4.0

Customer did not leave a comment.

Julie Peterson 
Rating:
2.0

The truck drive like shit. There was something wrong with it. When it would go downhill the motor kept reving up. Didn’t get any chalk block for the trailer I rented

CAROL PASSAMONTI 
Rating:
5.0

Super easy to get to and plenty of space to drive into.

JOANNA SMITH 
Rating:
5.0

Customer did not leave a comment.

SAED IBSAIS 
Rating:
5.0

Customer did not leave a comment.

Paul Fitzgerald 
Rating:
3.0

Customer did not leave a comment.

Elena Castillo 
Rating:
4.0

Customer did not leave a comment.

Kelsey Abell 
Rating:
5.0

My first experience w/U-haul was the location in Pleasantville, IA. The staff was very courteous & professional. I would recommend them to any of my business contacts for all their moving/hauling needs.

PURVIS MILES 
Rating:
5.0

They were very friendly & helpful as we tried to find the pickup location, because it wasn't the address texted to us.

RONALD BROEKEMEIER 
Rating:
5.0

Customer did not leave a comment.

JEFFERY VERSCHUURE 
Rating:
5.0

Customer did not leave a comment.

MARTIN ADKINS 
Rating:
5.0

The only thing that was trouble was all the snow covering windshield and top of truck, but this is Iowa what do ya expect. I had no issues with helping broom office and snow!!😀

VICKIE LEEPER 
Rating:
5.0

Customer did not leave a comment.

craig kellum 
Rating:
3.0

I had difficulty locating the exact truck I had reserved. I had to try the key in multiple trucks before I found the correct one. I could not tell from the app or the truck or key itself which was the correct truck until I tried the key in the truck. That delayed my time. I also had trouble getting the app to work so I could get the key for the truck. I had to wait awhile before I could speak to a customer service representative. The customer service representative was patient and helpful. I was informed that I was late and that was why I could not access the truck. I believe I was late because I could not get the app to work. I ended up losing 1 1/2 hours off of my total time and that disappointed me.

Michael Irving 
Rating:
5.0

Customer did not leave a comment.

JOSEPH SHEESLEY 
Rating:
5.0

Customer did not leave a comment.

Nathan Hintz 
Rating:
3.0

Explain to my why charges are still being made to my checking account.

Kathleen Jordan 
Rating:
5.0

Customer did not leave a comment.

Terry Bingham 
Rating:
2.0

Mobile app did not work, and they did not bill correct credit card, so we had to wire more money to our old bank account. That was an additional $30 for us.

Chris Orr 
Rating:
5.0

Customer did not leave a comment.

Scott Gerrity 
Rating:
5.0

I dropped the keys in box didn't see I was to put code in keypad first. There was signs but I saw orange box after doing online thing and dropped keys in then I saw key pad saying to enter code from keys

Christina manuel 
Rating:
5.0

Customer did not leave a comment.

Phil Chrisman 
Rating:
5.0

Customer did not leave a comment.

Braden Rosengren 
Rating:
4.0

Customer did not leave a comment.

Jeremiah Pratt 
Rating:
5.0

Customer did not leave a comment.

Joseph Molitor 
Rating:
5.0

Customer did not leave a comment.

kelly Day 
Rating:
4.0

Customer did not leave a comment.

Sarah Keyser 
Rating:
5.0

Customer did not leave a comment.

Steve Hollinrake 
Rating:
5.0

Online was difficult to use. Had to go inside to rent truck. Guy was very helpful.

Norma Mcmulin 
Rating:
5.0

Customer did not leave a comment.

Kelly Crowley 
Rating:
5.0

Need"s a tongue jack on 6x12 trailers , takes 2 people to hitch and unhitch.........

Stephen Bowers 
Rating:
3.0

Customer did not leave a comment.

Pamula Jordan 
Rating:
5.0

Customer did not leave a comment.

Janice Williams 
No reviews have been submitted for this location.

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