Rented and dropped off equipment numerous times at this location and service is always great and it has a nice, large and well maintained lot to easily drop off equipment.
Jeff K.
Customer Reviews for 3Js Janitorial Services
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Great Staff!!!
Dennis H.I was given a vehicle with 106,000 miles it ran rough brake issue power steering issue etc. I had to find another location 24 hours later and get a different truck for a trip it would be five states and over 600 miles away.
gary G.Excellent service. Thanks
Sheibani H.Smell like smoke
Veronica R.The lady in charge...Ms Shirley was exceptional and very knowledgeable how to hook up with your trailer to my vehicle... hightly recommend her...
HARRY W.DONT SEND EMAILS AT 1020 Pm. YOU SUCK. IM TRYING TO SLEEP. THE PEOPLE AT BOTH ENDS WERE GRAET. BUT YOU WHO ARE IN CHARGE OF EMAIL SHOULD GIVE US YOUR PERSONAL EMAIL SO WE CAN WAKE YOU UP.
Ralph K.The ignition switch was messed up. Every time we stopped the car I had to fight to get the key to turn on the ignition. Very frustrating.
TRACEY H.Have more employees like Ms Shirley...
HARRY W.Trailer reserved not available at requested location despite online reservation, changed to another location then Location was not open at 900 as reported. phoned number and name on note on door at 900 am and person told me she was on her way.
Keith W.Truck was a piece of junk, ramp slid completely out and hit the ground. Going over 65 mph.. entire truck vibrates, entire truck smells of fuel.
ARTHUR T.The person the office was not there when I come to pick up the truck which was 10:30am. Called there number and no one picked up. Was lucky to found a neighbor who knows her and finally able to reach her. She came at 11:00am. Recommend to come to the lot then make the reservation.
Vinh T.Good quality service.
JOHN C.Don't change a thing, Shirley is one of the nicest person you will ever meet. Will be back to this location for all my U-HAUL needs. Thank You.
Eugene D.Very friendly
PATRICIA W.Ms. Shirley went above and beyond to find me a truck for my move. Very professional and top notch customer service!
Michael S.The lady at the U-Haul store was very nice and very polite. She was very helpful and answered all of my questions. This was the best experience I've ever had at U-Haul
JACOB D.The truck was lightly cleaned. The exterior was dirty including the windshield and the inside was just average. For example, the floors were clean but coffee stains in drink holders.
Dannean H.She was extremely understanding. I came in sick to my stomach and she was so patient and kind.
BARBARA T.The people were very friendly and helpful!
James K.Very friendly staff, easy pick up
Zachary C.Nothing to improve...Shirley is fabulous!!
LOUISA B.Quick and easy.
Chuck H.Reservation on line was easy, Pick up and drop off was pleasant, I was very happy with the whole experience,
DENNIS A.From first contact via phone through driving away. Shirley could not have been more helpful and pleasant.
DANNY G.Nothing!! I will never rent from anyone other than Shirley
LOUISA B.Shirley is so professional and nice. I recommend this place.
Jai Hong L.With this location there is nothing I would change. Service was above all my expectations and the woman that assisted me was professional and very pleasant.
CARL C.This location is where I picked up the travel trailer. I liked it a lot. It is not a big place but the lady was very helpful and its convenient to Lexington SC. I wish I could have picked up the truck here as well. I had to go to Columbia for that which I did not like.
James E.Perfect as is
Florence B.Very impressed with Uhaul so far ! Great equipment and the people have all been great so far too !
Joseph G.Everything was excellent. Thank you
ERIC R.Ms. Shirley is awesome! It was a hassle free process!
THOMAS W.Me Sheryl was wonderful.
ARTHUR P.4 minutes agoNEW I had a 1 day rental to be returned to the same location. My charge should have been $101 + tax. Instead, I was billed $137. I called to ask for a detailed receipt and found that I was charged $27 for 6 gallons of gasoline. I returned the truck back with more gasoline than when I 1st picked it up. When I complained, "Shirley" ask if I took a pic of the fuel level!?! Who does that! Well I suggest you better if you return anything to this U-Haul location. I don't appreciate being scammed out of my money. **My advice - use a different location or make sure you take a pic of your gas gauge!
Debbie B.The owners are delightful
Rita P.The system needs to be improved. I reserved a truck a month ago. When my son Went to pick it up there was no building even there. I had called just the day before to verify the address. How does this happen? It took 3 hours to get this resolved. I will never use uhaul again. Worst customer service of my life. Disgusting even.
BRANDON S.Great customer service, I would highly recommend this company!
Scott M.The best place I've rented from ever and best customer service ever
HANI F.Excellent customer service, substantially better than most offices. Would highly recommend this rental office to others.
WALID H.No improvements needed! This was a wonderful location and the customer service was perfect! I would absolutely recommend and use this location in the future!!
DANA H.Shirley was fabulous!!!!!! The only agency I found open on 7/5, I couldn't be happier it was with Shirley. Personable, professional, prompt and a cute store my wife plans to go back to shop at. I ran into troubles at home that caused me to return the truck a day late, Shirley was very accommodating and adjusted my rental without missing a beat. CALL SHIRLEY, she will set you up with what you need.
STEPHEN B.The person we rented our trailer from was Shirlee. She did a fantastic job. We would definitely rent from this location again.
MARK D.After picking up the truck I realized the AC didn't work but I called Roadside Assistance and someone came to me within the hour to fix it. This was a one way trip from SC to FL, in the rain, and about halfway through the cab started leaking and dripping on a place on my leg which I couldn't move. 2 hours before the trip was over the AC quit again. This truck needs some attention.
Mark F.Refer them to somewhere else.
AVERY S.Mrs Shirley has been helpful every time we have used U haul. Highly recommended
Glenn W.she is just so kind, easy to chat with. i ordered online,and u-haul software indicated she did not have the size trailer i needed. I'm sure the other location was just fine but we decided to upgrade to a larger trailer, just to be able to stay with her. that says a lot.
marvin T.Nothing really. Ms. Shirley at 3Js was very efficient as well as very nice. Also Preston at Columbia SC dispatch was very helpful in finding a location open on Sunday.
DARYL B.Nada. 3 J's and their representatives are first class people. Justin
JUSTIN H.Truck wasn't at the location I reserved for so I had to drive 30 min out of the way and another 30 min back to the town I had to move from. Employee gave extra miles but we still had an extra hr drive
TUANA H.I have rented here several times and I will return
CHRISTOPHER G.