Customer Reviews for 3D Auto Sales LLC
(Distribuidor de U-Haul del vecindario)

726 comentarios

958 S State St   Salt Lake City, UT 84111

(385) 722-5965

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(385) 722-5965

958 S State St
Salt Lake City, UT 84111

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Great experience-he Walked us through the check out to ensure we didn't get charged for anything

Allison N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Siddhant R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sadrina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracie N. 
Clasificación:
2.0

El cliente no dejó un comentario.

Spencer N. 
Clasificación:
4.0

The location manager was very helpful, but the original vehicle I ordered was not available, and I had to wait for a long time only to use another type of vehicle that was not my preferred type

Maura D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mat F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Extraordinario servicio al cliente

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary A. 
Clasificación:
3.0

We had to wait a little while to get help with checking out our reservation.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonatas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Graham V. 
Clasificación:
5.0

The gentleman was very professional and everything went smooth.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margita M. 
Clasificación:
3.0

Staff was Excellent. Office space was small and cluttered. Had to wait when I returned vehicle because there was no one in the office. But overall the quality of customer service overcame these other observations. Would definitely use 3D again!

Lawrence M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tayler S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Petra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hainan D. 
Clasificación:
2.0

I didn't originally choose this location but it was assigned to me when my original location didn't have the equipment I asked for. When I made my reservation and checked in online I requested that I use the 24/7 ride share so I could just pick up my equipment and go. However, I couldn't get the website to work and needed to go in. When I went in the guy at the front desk wasn't prepared, nothing was ready, and I needed to go through a whole second verification process, which is what I was trying to avoid by doing everything online beforehand. Additionally, there were people ahead of me who came to pick up their truck and it wasn't even there, so they had to be sent to a completely different location. Definitely won't be recommending this place to anyone that I know.

Chloe A. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Zachary L. 
Clasificación:
1.0

When I made my U-Haul Reservation online the price was $81. When I went to this location on moving day I was informed that the price was now $135. The representative explained that they had no way to fix this in the "system" and that I needed to contact U-Haul support after my move. I contacted U-Haul support and they explained that the price did unexpectedly change so they forwarded it to their manager for further review. Instead of being empathetic to the situation, the manager proceeded to blame me for this issue. They explained that I changed the drop off location and that I denied the discounted location. This did not in-fact happen, because I made sure to clarify this when I picked the U-Haul up. It wasn't until I left that I received a text message saying my drop off location changed. This has been the worst U-Haul experience and I will be sure to avoid them in the future. If you plan to book with U-Haul, be ready for unexpected changes and charges.

Brendan H. 
Clasificación:
1.0

Got a flat tire and customer service number did not work had to wast 2 hours in the sun to get a hold of somebody at another U-Haul place

Hector P. 
Clasificación:
4.0

Parking for personal vehicles

RICKY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christian F. 
Clasificación:
3.0

Check the lights and switches of the vehicle before renting...

jeffery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil E. 
Clasificación:
5.0

Great, friendly personal attention!

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sofia G. 
Clasificación:
1.0

No personnel were at this location during normal operating business hours (11am on a Wednesday). No parking was available. I was charged online $66 when I returned the vehicle with the same amount of gas. I have pictures to prove this.

Stephan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN P. 
Clasificación:
4.0

Friendly service, convenient location

kristine F. 
Clasificación:
5.0

The guy in the front office was super helpful and kind! Great customer service and experience, especially compared to some other Uhaul places around SLC that I've used. Will come here again!

Emily M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nani B. 
Clasificación:
1.0

This was terrible… the truck I reserved wasn't there, and so the guy at the counter offered me a different truck, claimed he was saving me money, and then tacked on a bunch of extra charges. Their reservation guarantee is bogus, and they will nickel and dime you for everything they can. Worst moving experience I have ever had.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdalaziz A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Won Jong H. 
Clasificación:
5.0

Great service, very appreciative.

Sadrina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob C. 
Clasificación:
3.0

El cliente no dejó un comentario.

brent H. 
Clasificación:
3.0

Have a Uhaul Rep at the location for pick-up

Zachary T. 
Clasificación:
5.0

Very friendly and spot on. Called to make sure we were on our way there to pickup the trailer.

Carla G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

great experience

Todd L. 
Clasificación:
5.0

I have nothing to say negative about this company you're in and out in a matter of minutes just signing the contract. Flexible working schedule.

MARY D. 
Clasificación:
5.0

Well organized, friendly, very bright!

Joseph H. 
Clasificación:
4.0

The truck we used didn't have the back lights for the speedometer and we were driving at night. This meant that we had to have the cabin light on to see any of the dials on my dashboard. If there were clear instructions as to how to turn on those lights, that would be fantastic.

Jonathon L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
5.0

Great service!

Oleksandr S. 
Clasificación:
5.0

Very friendly and attentive service!

Erika C. 
Clasificación:
2.0

Breaks were not good.

James H. 
Clasificación:
2.0

Truck was missing a windshield wiper, It started to rain and I was unable to use the wiper's or see, I had to pull over and wait out the rain because it was unsafe to drive.

Jaxon A. 
Clasificación:
3.0

The truck was supposed to be full. The needle was close to F, but I used it for a total of 12 miles and had to put 4 gallons to suit-off before returning it. It was only a 10” truck. Not all that much $ (even these days!), but it's just unfair. Gas level should be checked better.

Sean D. 
Clasificación:
5.0

The manager was very nice and accommodating. I will definitely refer this U Haul location to my friends and family.

Lara B. 
Clasificación:
5.0

The truck was on a small problem of the oil light coming on and we were charged 100 in excess to the cost that we were originally quoted that was not taxes or insurance-related. Ir was a bait and switch.

Rachale M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan O. 
Clasificación:
1.0

Appointment to pick up truck at 9:00 AM. Agent showed up almost 30 min late and refused to honor a rebate offered by U-Haul central office. This location should be closed

Harmon E. 
Clasificación:
5.0

Unfortunately there is nothing that can be done to improve the location. It is an old auto sales lot. Owner was very helpful and cordial. Equipment was available and ready for our pickup. When we needed to extend, there was no issue. Highly recommend this location again.

BRYAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles A. 
Clasificación:
5.0

Great Customer Service. I live 45 miles away and I use this location because of the great customer service.

SAMUEL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rebecca S. 
Clasificación:
5.0

Is Good !!!

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA GRACIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART R. 
Clasificación:
5.0

Those guys are superb! It's my third time renting from them. They are honest and hard working but their trucks are pretty beat up - mostly seem to be cosmetic damage but I would rent from them had I not previous experiences with them.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

Super friendly, professional, and easy to deal with.

CRAIG M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

The reservation site upgraded us from a 10ft to 15 ft but we really did not want the larger truck. However they called another location who had the requested size and they very quickly took care of us. They did say chains were not needed with the truck however CA Highway Patrol does require chains unless all tires are snow tires in addition to the AWD. We would have arranged for chains in advance had this been explained. Otherwise good service.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

El cliente no dejó un comentario.

KADEN S. 
Clasificación:
5.0

The tank wasn't 100% full when I picked up but was expected to be 100% full when returned. Also the share location feature for after hours drop off didn't work.

Spencer S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEREK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY G. 
Clasificación:
5.0

They are so kind an helpfull

GAVIN W. 
Clasificación:
4.0

The drop off process was quick. Not an issue.

Randy F. 
Clasificación:
5.0

Amazing guys at this location

GLORIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek S. 
Clasificación:
5.0

Location closed. No personnel. They were great the next time.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Both gentlement in this location are amazing and manners at perk..lovevit

KATHRYN H. 
Clasificación:
5.0

beauty full experince staff were so nice . great place to rent

Nasir C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERRY T. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAY CLINTON J. 
Clasificación:
5.0

Well served good people

GEORGE B. 
No se han enviado comentarios para esta ubicación.

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