Customer Reviews for 3D Auto Sales LLC
(Distribuidor de U-Haul del vecindario)

608 comentarios

958 S State St   Salt Lake City, UT 84111

(385) 722-5965

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(385) 722-5965

958 S State St
Salt Lake City, UT 84111

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Convenient location and super friendly great customer service.

PAZ O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHANSAMORN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIS N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nick W. 
Clasificación:
5.0

Easy check in & out. Van was ready on time. Pleasant, helpful staff with good sense of humor! I would recommend this Uhaul location.

Judith K. 
Clasificación:
3.0

El cliente no dejó un comentario.

JILL J. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALEJANDRO M. 
Clasificación:
4.0

I had a great experience-from booking online, to fast and easy pick up and drop off. Van was clean, ran well and served its purpose at a fantastic price. THANK YOU!

Erika B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TENZIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULINA C. 
Clasificación:
2.0

Told me $.79 mile charged me .89 I cleaned the van after I picked up! When I returned the next person took 10 min later explained nothing to them and didn't wipe down! I saw because they couldn't figure how to unlock!

YOLANDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANG L. 
Clasificación:
5.0

I'm renting them second time and they are amazing people

PRABESH B. 
Clasificación:
5.0

NICE LOCATIONS AND EASY TO WORK AT THIS UHUAL PLACE

MUSTAFA A. 
Clasificación:
5.0

Smooth as it can be with this location. Best Location of U-haul

MAX J. 
Clasificación:
5.0

kid is amazing .. Best U-Haul experience ever

LARRY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danyel D. 
Clasificación:
5.0

In and out- quick as possible.. Amazing kid at this location and very polite spoken

Brain B. 
Clasificación:
2.0

A little bit of a sketchy area, when we came to pick up the uhaul we saw two drug deals. But the uhaul itself was clean and served our purposes well - thank you

Tyler K. 
Clasificación:
5.0

Just a nice boy at this location and helping his dad business until his dad come back frm hosptial ..love the boy. I can use them anytime

STEVEN F. 
Clasificación:
5.0

Superb experience, they value the customers

MAX J. 
Clasificación:
5.0

A kid was really nice and went beyond, above to get us the truck as his location

ROSA B. 
Clasificación:
1.0

This location was thrashed. If I hadn't been in a pinch this week I never would have come here or returned. The other location in town didn't have the truck I needed. These people have no clue what service is. The truck I first rented from them a couple of days ago was not clean inside it even had soda pop spills. I had to ask for a rag and suggested that we dampen it, and he grabbed an old oil rag and tried to clean it up with an old, dry oil-rag. It didn't do anything, then he said just go ahead and take it it won't bother anything. Some people just don't understand what real service is. This last one was not cleaned at all in the cab, it still had money in the cup holder. The check engine light was on, and the windshield wipers needed to be replaced. The windshield wiper and the check engine light are all safety issues and could cause serious injury. And what is hilarious and ironic about this is that this location is also an auto repair shop. They should know better. Both times I drove off the lot and the cargo door was not closed. The location looks like a dump. These people don't actually understand truly what service is - that little extra touch that you get when you're at a real U-Haul location. These "neighborhood" locations are subpar at best but this one takes the cake for defining subpar.

AARON A. 
Clasificación:
5.0

Amazing people at this location.. anytime I can rent them again

JOSEPH HUGH K. 
Clasificación:
5.0

Easy to rent from this location, Nice people

JACOB W. 
Clasificación:
5.0

Easy In and out, and Amazing guys.

CLAIR P. 
Clasificación:
5.0

Amazing experience at this U-Haul location.. In and out as quick as possible. Going back to them for more rentals

CHRISTOPHER O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika C. 
Clasificación:
2.0

I was unhappy with the truck and the return process. I was unable to get back into the truck after dropping the key and could not access all of the information and photos needed for a proper return. The sign on the key box had indicated that I needed to logon to the app to return, but not that I needed to complete the return process before dropping the key. We had to drive back to the site, guess the mileage (incorrectly overestimated), photograph everything from the outside of the truck, then get billed for extra mileage I didn't drive. The truck itself had electrical issues on the road, and felt unsafe. The cabin smelled and the truck was very old (roll-down windows, disintegrating plastic on the steering wheel). Not a good experience overall.

Anna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNOR B. 
Clasificación:
1.0

El cliente no dejó un comentario.

JORDAN B. 
Clasificación:
5.0

Amazing guys and the owner is extremely nice/his kids as well.. one of the best U-Haul experience ever. Long live them

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell G. 
Clasificación:
5.0

The guy stay late for me to put the Tow dolly on my car.. amazing experience. I will rent them again

Tyree L. 
Clasificación:
5.0

Thanks for the easy rental!

SYDNEE A. 
Clasificación:
4.0

Just a small place/parking lot to drop off a U-Haul truck at, but I got lucky and got a spot. Super convenient too!

Veronica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUKE D. 
Clasificación:
3.0

Had issues with reservation, caused by checking extension rates, in turn caused my totals to get messed up, they fixed the truck rate but I got double charged for the insurance. I've opened a dispute claim, this has been a very poor experience.

zachary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC T. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
1.0

This facility barely spoke English, they ordered my return to a facility nowhere near where I live, and the truck windshield was dirty to the extent one could barely see to drive.

RICHARD R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan E. 
Clasificación:
2.0

The truck was absolutely filthy

NICHOLAS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANE L. 
Clasificación:
3.0

Tight getting in there. Great staff.

Thomas D. 
Clasificación:
3.0

I rented at 10 foot Truck for one day. It was as promised. The agent(s) were friendly. It took way longer than I expected to accomplish the move; however, the agent(s) were helpful as I turned in the truck (much) later than I promised.

GEOFFERY ALLAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fukuan Z. 
Clasificación:
5.0

The person that helped me out was extremely friendly and very helpful. My flight to Salt Lake City was delayed and my reservation expired, except that the Owner of 3D Sales was able to retrieve my lost reservation which meant that I avoided having to rebook my reservation at a much higher rate!

JEFFREY M. 
Clasificación:
2.0

The van did not work. No air conditioning and the windows did not roll down. The locks would not work. Miserable experience

Michael T. 
Clasificación:
4.0

Clearer parking instructions for return, or at least some extra spots.

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli A. 
Clasificación:
5.0

Everything went smoothly and quick. Manager and kids in store are really nice and helpful all the times. Will go again and again to rent from them.

KOMAIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS V. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDY S. 
Clasificación:
1.0

I ordered a dolly with my pick up in the morning and none was given to me in the truck. I also made sure the truck was clean when I returned and was still charged a cleaning fee for a very clean truck. I feel like this location just wanted to make a few extra bucks and take advantage of me as a customer. I would not recommend this location to anyone.

Gregory M. 
Clasificación:
2.0

El cliente no dejó un comentario.

John S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jack T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Cory P. 
Clasificación:
5.0

The gentleman could not have been more professional and helpful. Highly recommend.

LESLIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie M. 
Clasificación:
4.0

Truck was blocked in and we could not pick up at the reserved time for mobile check in

Ibrahim Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

omar Y. 
Clasificación:
5.0

I had issues reserving the truck. The website said that I was booted off and I needed to restart my session starts I ended up booking 3 trucks by accident. Luckily the store saw the mistake and cancelled two of them. The website didn't work well on my phone.

Jacob D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Miguel G. 
Clasificación:
1.0

I think the people running the place were dealing with something personal, so I don't want to be too harsh. But it was a very frustrating experience, especially since I was on a time crunch. When I arrived, a teenager had to get on the phone and be walked through checking me in and confirming my reservation. It took a very long time and made me late to my next appointment. Then when I got the uhaul, the tire pressure sensors were on and I could tell the air was low in one of the tires. I tried to go back into the office to ask what I should do, but the office was now locked and everyone had left. I had to wait for almost 20 minutes until someone came back for me to ask if it was alright to drive the vehicle with the pressure sensors alerting. They told me everything was fine without actually checking the tires. The mirrors on the vehicle also weren't adjusted properly, so I had to take more time to put the mirrors in safe positions. It wasn't the worst experience but it was very frustrating and impacted my ability to complete my move in a timely manner.

BRIANNA T. 
Clasificación:
1.0

This was a horrible experience. It took us over 30+ minutes to get our truck. We couldn't get a hold of anyone & the office had “left early for the day”. It was extremely confusing and took forever & when we finally did get ahold of someone they barely had any idea how to help & it was just taking way too long and were not kind

Anna S. 
Clasificación:
3.0

It's just a small auto shop with UHaul attached. Not a big store like most UHaul centers. It was OK. No problem picking up trailer nor returning it.

John D. 
Clasificación:
2.0

There was almost no where to park at location.

Shannon J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sam S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
2.0

th

ALEJANDRO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALEN B. 
Clasificación:
5.0

Guy running the place was great. Very accomodating thanks

DAVID M. 
Clasificación:
1.0

Despite trying to drop off the equipment at 2 PM on a Friday, I could find no employee to help and the office was locked. The site is on a very busy street, with limited parking, with a prominent homeless population. I was able to cram the truck into a spot on the lot and do the online check-in (which was the only saving grace for this location).

Kevin W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Albeth J. 
Clasificación:
5.0

If there are some other equipments to help moving items or relocating them that is good to know about them. Overall thanks again.

ANDY M. 
Clasificación:
5.0

Very friendly and easy to work with

ANTOINETTE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassandra S. 
Clasificación:
4.0

The man who helped us was very nice and helpful!

SAMUEL T. 
Clasificación:
5.0

Very helpful and competent.

Frederick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill F. 
Clasificación:
5.0

Add Cruise Control to trucks Take off the 75 mile per hour governor.

Jeffrey B. 
Clasificación:
5.0

I appreciated how helpful they were with the internet and my questions and how friendly and quick! It was just no hassle- thanks!!

ERICA W. 
Clasificación:
2.0

I was overcharged

Kyle S. 
No se han enviado comentarios para esta ubicación.

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