Comentarios de los clientes para 377 Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de 377 Self Storage

Clasificación general:

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TIMOTHY L.
Clasificación:

This is a very small UHaul location that is also a storage facility vs a dedicated UHaul location. Easy to get to and staff was very nice and helpful. Check in process was quick and easy.

Tony P.
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El cliente no dejó un comentario.

RENE Marcos C.
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El cliente no dejó un comentario.

sylvia P.
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Well the man who got all papers done was very nice but some how our papers were all messed up and charged us way more then what we was suppose to be charged and one paper said 2 days allowed with u haul but then other papers we got after we drop off u haul said allowed only 1 day . So anyways somehow everything was jacked up and trying to get it fixed

Chelsey P.
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They were very professional and friendly. Helpful with details and questions.

Patrice H.
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El cliente no dejó un comentario.

Scott J.
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El cliente no dejó un comentario.

Stefania B.
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El cliente no dejó un comentario.

matthew E.
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El cliente no dejó un comentario.

STACI G.
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El cliente no dejó un comentario.

ALEXANDER D.
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El cliente no dejó un comentario.

Dillion C.
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Quoted one price over the phone 62 dollars difference once we got the truck.

Charles L.
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I was overcharged $6.42 because the system calculated the allowed mileage incorrectly. The people at drop off tried to correct it but couldn't Due to the computer system, even though my paperwork clearly showed I was under mileage allowance

Scott K.
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The lady was rude about dropping off the truck. She said they have a small location and didn't need more. She also told me she made phone calls to higher ups cause I was not supposed to get a discount for dropping it there. This has nothing to do with me and why was she telling me that. It was a company discount. Also I called ahead and she informed me they wouldn't be open until 9am. She acted as though I was bothering her??? Will not rent anything for this location or send friends there.

della W.
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Third time I have rented for various reasons. Very pleased. Thank you!

Kathryn B.
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The location Mgr was exceptionally great at working with. UHaul as a whole was NOT.

John S.
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Have hitches to rent as well. Overall very satisfied.

Dondee B.
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extremely poor service this trailer was rented under my name Dondee Brown gentleman by the name of Brandon Lewis that rental should have never happened in somebody else's name if this location was doing their job they would have seen that it was under somebody else's name I got nothing back from Uhaul about all this happening like it was no big deal and that is really poor service if you ask me . Dondee Brown 806-315-2175

Kurt R.
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I was charged an additional $25 for cleaning fee event though I swept out the cab and box. They said this is automatic fee; however, it is not in the contract. I believe this was incorrect and should be reversed. The truck was cleaner when i returned it than when I picked it up. If I had known about this I would have returned truck with all my trash and saved my time.

Brent L.
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Customer service was awesome.

Kelly G.
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Eddie and Gillian were very good . I was able to drop off and complete my transaction in less than 15 minutes. I would definitely recommend this location.

David S.
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The 24/7 pick up and drop off through the app was terrible. Had to wait an hour to be verified for pick up, then another hour for drop off because the site kept crashing.

Dondee B.
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El cliente no dejó un comentario.

Gillian R.
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The staff is excellent, I read current reviews from others stating that you can't move in to the storage units after 6pm well I'm here to tell you that is not true. The gate hours are from 6am to 9pm so you can move in anytime between those hours , they are under new management and the couple that is managing is always willing to help.

Chad J. | Reservation |
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I ended up not using this storage because I found one closer to my house.

Danielle G. | Reservation |
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Manager was awful. Cant move stuff in after 6pm nor til after 9am. the rental truk had to be returned before 10am. He caused us alot of problems. We had to cancel the entire move bcause of the problem

Lloyd R.
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El cliente no dejó un comentario.

cason C.
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Never any issues with drop off.

Brett D.
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Paid one amount and was told that as long as I had the truck back on time that the $92.11 would be all I was charged with the 50 mile estimate was delayed by two hours bringing the truck back and was charged almost double. Will never use this location again.

RICHARD P. | Overall Experience |
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After using the storage unit for 4 years, never had a problem and the new manager is a God Sent. Would definitely recommend.

Susan B.
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No improvement needed. Easy and convenient process of picking up and returning. Customer service was friendly and knowledgeable and helpful. Thank you for the great service.

DALE J. | Overall Experience |
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Used it for years. Very satisfied. The safest storage unit I have ever had.

Vivian B.
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El cliente no dejó un comentario.

Caroline W. | Overall Experience |
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Will not reccomend. Was charged a full month for a week of use. I paid on time. Access was a mud put. Manager was professional.

Harold T.
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Agent was nice, but computer was down, so I had to check myself in on my phone.

Steven S.
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Besides being in an unfavorable part of town, the process was very simple, easy and quick. I would definitely do it again.

john c. | Overall Experience |
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Good

Bonnr P.
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The check in check out system was confusing and took forever I kept losing service and having to restart

David M. | Reservation |
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Facility clean but buildings a little iffy, construction/mainenance-wise. Got the last available unit (in desired size), but that unit was the last for a reason! It should come at a discount!

Ryan Y.
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El cliente no dejó un comentario.

Olubusola D.
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Service was excellent and transaction was prompt.

SAMUEL T. | Reservation |
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Wonderful

Shayla V.
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El cliente no dejó un comentario.

Mayra V.
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El cliente no dejó un comentario.

Matthew W.
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I'm a bit disappointed that UHaul either didn't or have or lacked an intuitive map experience for selecting a location. I thought I had rented my uhaul from a location much closer nearby but didn't realize it was 6 miles completely out of the way. Though I should have researched the location first, and the individual who helped me was friendly and got me on my way quickly, I would've preferred saving those 12 additional miles I could've easily seen from a friendly UX map.

Gloria G.
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El cliente no dejó un comentario.

Jeffrey S.
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Loved working with Cindy. Will continue to only use her location for future needs!

Holly W.
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Very friendly and easy to work with!!

savanna T.
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The lady who runs this location was very sweet and helpful! She made the process easy and fast!

Tony B.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

GUILLERMO P.
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Very personable lady at the Uhaul pick up place...thnks

bryan P.
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I

Amanda L.
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El cliente no dejó un comentario.

blake H.
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El cliente no dejó un comentario.

Durelle P.
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Cindy was great--very professional and customer-centric!

tim F.
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personal was friendly, but was way out of the way. wasn't familiar with the u haul app.took nearly a hour to get the truck, and I was the only one there

valerie N.
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Cindy was very helpful. She made this entire transaction a breeze. Thank you Cindy. Merry Christmas!

Denise A.
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The lady was friendly. My only complaint was that I reserved a 15ft truck and it wasn't on the lot even though the website said it was. However the 17ft ended up being what I needed. Overall if I was on that end of town I would use the site if not I would use the location near the antique mall in Benbrook.

RON A.
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El cliente no dejó un comentario.

kim P.
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El cliente no dejó un comentario.

richard F.
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the 6 count medium boxes i bought 5 were worm infested and I could not use them at all

carol W.
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Went out of her way to give above average service. A human experience. Made my needs a priority.

LOREN R.
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El cliente no dejó un comentario.

TREY M. | First Impressions |
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Friendly staff.

DEREK B.
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El cliente no dejó un comentario.

GARY P.
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Well designed equipment, U-haul is the best for loading from a residence.

GLORIA K.
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El cliente no dejó un comentario.

JAMIE G. | First Impressions |
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I was helped by one lady can`t remember her name but SUPER NICE. Great customer service goes a long way!! I appreciate the laid back friendly service.

NAKIA T.
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Keep the customers smiling and happy like you are doing now. ;-)

MARTY F.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

J.D. S. | First Impressions |
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The manager explained everything that was signed and answered all questions. I used a coupon to get my second month free.

LISA R.
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El cliente no dejó un comentario.

BRYAN V.
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Always has vehicles available, is clean and usually well staffed.

GLORIA R.
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The employees who work at this site are very friendly and attentive. I had an excellent experience. Thank you.

Victor M.
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El cliente no dejó un comentario.

JOSEPH R.
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El cliente no dejó un comentario.

ROBERT R.
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El cliente no dejó un comentario.

Kenneth W.
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El cliente no dejó un comentario.

HECTOR P.
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El cliente no dejó un comentario.

Carol C.
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El cliente no dejó un comentario.

TINA C.
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El cliente no dejó un comentario.

JENNIFER B.
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El cliente no dejó un comentario.

ARIEL N.
Clasificación:

El cliente no dejó un comentario.

PAULA N.
Clasificación:

the truck ran terrible and had a bad leak in the moms attic area, i understand not waterproof however it had a bad leak and i had furniture and matresses ruined. truck was dirty. facility was dirty. and the male that works there is very rude.

SHERMAN W.
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El cliente no dejó un comentario.

CLAY S.
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El cliente no dejó un comentario.

ANNE S.
Clasificación:

have more smaller trucks at location

BRYAN R.
Clasificación:

Customer Service could be better.

KANDIS B.
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El cliente no dejó un comentario.

LAURIE D.
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El cliente no dejó un comentario.

LISA S.
Clasificación:

The map on website led us to wrong location.

layla T.
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El cliente no dejó un comentario.

KYLA L.
Clasificación:

The personnel at this location were rude and very hateful. I was told that I was able to return trailer to this location, but unfortunately the personnel at thia location became verbally abusive and spit on myself and husband. Yes, I said spit. The man became so irrate that I returned the trailer to his location that my husband walked out. As I explained to him, I will NEVER rent another thing from U-Haul.

BRYAN R.
Clasificación:

El cliente no dejó un comentario.

AMANDA M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

Fine, fine group representing U-Haul. Would and will recommend them to anyone needing a truck or storage.

MICHAEL M.
Clasificación:

El cliente no dejó un comentario.

NOMA M.
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El cliente no dejó un comentario.

Terri S.
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El cliente no dejó un comentario.

BETTY K.
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El cliente no dejó un comentario.

Dorothy S.
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El cliente no dejó un comentario.

RAY B.
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El cliente no dejó un comentario.

BARRY H.
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El cliente no dejó un comentario.

JOHN H.
Clasificación:

miss read battery charge as my fuel tank level! .. glad I just didn't drop off the key and get a bill for low battery!

DIXIE D.
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Very nice people to do business with!

GLENDA P.
Clasificación:

my wife picked up the truck it had a large ducktaped repaired hole on the side, about 1 foot by 6 foot long, and the air conditioning didnt work. My wife was told that it would be ok because they was going to fix it when it was turned in at Amarillo store. I had to drive this truck 6 hours in 100 deg. plus heat for 6 hours.

CATHERINE E.
Clasificación:

El cliente no dejó un comentario.

JACKIE L.
Clasificación:

I am furious about the amount I had to pay for a 24 hour rental with UHaul. I am having to pay $.99 a mile for mileage on top of $17.50 for not putting the gas back to where I got it (I was off 1/4 of a tank after I put in $10 before I dropped it off) and $30 for refueling charge. Then $30 for service fees. That is insane! I will never rent from uhaul again and I will blog about it to everyone the crappy rates. Plus I was told I owed an outstanding bill from 2001 of $39 when I had rented again in 2008 and was not told anything of an outstanding bill. I will never rent from you again. And I will discourage any future rentals from anyone I come in contact with.

MARY J.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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