Friendly staff.Charles L.
Customer Reviews for 1st Choice Towing
(U-Haul Neighborhood Dealer)
Lumberton, NC 28358
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 5 p. m.
- Sábado8 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.elizabeth L.
Representative was very helpful. Van was mostly clean, comfortable and in good working order.Jonnie S.
El cliente no dejó un comentario.Evelyn W.
Clean out the cab!! It was old French fries on the floor and water bottle tops. Other than that, service is fast and efficient.Tiffanei G.
El cliente no dejó un comentario.PATRICIA M.
El cliente no dejó un comentario.RENEE D.
El cliente no dejó un comentario.Timothy L.
Next time assure that the business is openJOSHUA P.
The employee (female) who coordinates the rentals goes above and beyond to accommodate customers. She is also detai-oriented to the condition and safety of the trucks.Paul S.
She was upfront and went over everything that concerned about the truck and made sure that everything was good.james M.
Sorry I can't rate this company because I didn't go inside it was a drop offcynthia I.
El cliente no dejó un comentario.Joseph B.
El cliente no dejó un comentario.Lasevenn R.
The online experience was HORRIBLE. The process of booking an online Uhaul was the worst experience ever!! The online system and all the authorization of confirming my identity etc was so uncalled for. Called Uhaul 1-800 and they were helpful yet also very confusing! Will never do this again!!Alan B.
Came out right away and helped me park the truck in a tight spot, very friendly. I would recommend people can pick up from there aswell.Neil H.
El cliente no dejó un comentario.Talitha D.
El cliente no dejó un comentario.Danny M.
Overall our experience was an extremely poor one. Our original pickup location was in Pembroke at 9:30 and when we arrived the pick up time was moved to 11:30 and was at a different location. After going to the second location we were sent to two other locations (four total) to finally pick up our truck 3 hours later (which was extremely problematic because we had movers scheduled). No one ever notified us ahead of time of any issues work the truck we had to find our on the day of our move. We also paid for a dolly and other supplies and none of these were present whem we picked up our truck.Caitlin M.
The truck met all of my needs in my transition in relocating. The customer service was remarkable.Larry O.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Steve C.
A $100 deposit was required that would have been helpful to know before reservations were madeThedius B.
Keep your word and to the reservation your customers set. Be more diligent to your customers. Your customer service sucksJason F.
El cliente no dejó un comentario.Gail M.
Needs better information on their location or maybe a sign or billboard or something stating where there aresherlonda H.
El cliente no dejó un comentario.shelly J.
El cliente no dejó un comentario.Jacqueline H.
El cliente no dejó un comentario.Stephanie D.
El cliente no dejó un comentario.David S.
Great Service...dennise W.
El cliente no dejó un comentario.jermey S.
Change locationDonald H.
El cliente no dejó un comentario.MICHELLE E.
The lady was only interested in taking my money. I had to hook up the trailer myself. And then for her to tell me I did it wrong. Then all she wanted to do was point her finger and say do this ,or do that. She was very un professional. I'LL NEVER RENT FROM THAT LOCATION AGAINDan M.
Very nice people there and very helpful and friendly. Truck drove great and did us a great job for moving. I have never rented from UHaul but a great experience.Paul C.
El cliente no dejó un comentario.SUSAN B.
El cliente no dejó un comentario.melissa S.
El cliente no dejó un comentario.CHARLES G.
Terrible location dirty as well as the office inside I know it's a tow shop but it could have been better. The equipment was filthy inside took a small pack of wipes to clean before getting in and dirt/sand on the floor. Tons of damages the vehicle dirty truck.TRACEY P.
very friendly & helpful at the pick-up locationMALCOM M.
El cliente no dejó un comentario.FREDRICK C.
It had the last person's trash in it and a dirty t shirt. The van ran ok but the tire sensor was out and it kept flashing that it was due for an oil change. However, they reassured me it was ok, and it ran good. They were also very friendly.SEAN J.
El cliente no dejó un comentario.cindy C.
El cliente no dejó un comentario.Christian A.
Good people to work withHUGH L.
El cliente no dejó un comentario.GILBERT R.
El cliente no dejó un comentario.DEBORAH F.
El cliente no dejó un comentario.KELSEY F.
El cliente no dejó un comentario.LEATINE F.
Staff was unprofessional. Truck was dirty. I was charged a refueling fee, although I filled the truck up prior to returning.Caroline J.
El cliente no dejó un comentario.JASMINE T.
Worst experience ever I have rented from uhaul for many years always was great first time from a third party uhaul store they lied about the trailer size lied about the return policy and charged me twice for a 24 hour rental never will do business with that location ever uhaul should be ashamed of allowing 1st choice to represent themPonce C.
El cliente no dejó un comentario.MATHEW T.
El cliente no dejó un comentario.Leonna L.
El cliente no dejó un comentario.Charles C.
Very nice to have a truck availableDARRELL M.
El cliente no dejó un comentario.GEORGE T.
El cliente no dejó un comentario.CHEREY H.
El cliente no dejó un comentario.Tiffany H.
It was okJOHN L.
El cliente no dejó un comentario.Carrie L.
El cliente no dejó un comentario.GIUSEPPE T.
El cliente no dejó un comentario.GIUSEPPE T.
The service received was excellent. Kim, the lady there was so helpful and friendly.EVELYN W.
El cliente no dejó un comentario.BROCK S.
El cliente no dejó un comentario.Ian S.
El cliente no dejó un comentario.RICHARD S.
El cliente no dejó un comentario.Travis L.
El cliente no dejó un comentario.STEVAN H.
I was very satisfied with the customer service at 1st choice towing. I see nothing to improve. GraciasJAMES S.
El cliente no dejó un comentario.MELISSA B.
Very friendlyJAMES W.
I loved the location and the customer service the employee provided. It was outstanding and I rated them 5 stars. Our issue was with the confirmation process and the mobile pickup, which was of no fault to the location, but to the UHaul system error. We did have an issue with the UHaul app. It didn't clear my pick up location and wouldn't allow me to start the process once I arrived at the new location. There was a long wait time to have a UHaul customer representative reset my account. As soon as the location was changed on the confirmation end (without my knowledge or receiving an email about a change - I only noticed it the night before my trip to go pick up the UHaul), it should've changed in the system so that when I went to pick it up at the new pickup/dropoff location due to truck availability, there wouldn't have been a problem with the screens. It was very frustrating for it not to work and an hour was spent trying to solve the problem before I could go further with the app. A customer representative had to unlock the location to match where I was for it to move me to the next screen. When I asked the customer representative to please stay on the line with me to ensure that the steps were completed without a problem and I could retrieve my key since I had waited a long time for them to answer, he refused to stay on the line and apologized saying that they had a large call volume. I was nervous with the next screens, fearful it wouldn't register and I would have to call back. It did work after it was reset, but it put our moving plans on hold.Jennifer L.
El cliente no dejó un comentario.Eric C.
El cliente no dejó un comentario.GREGORY G.
1st Choice will always be my First Choice !!!! Excellent customer service and very helpful and friendly workersEric C.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.TRAVIS L.
El cliente no dejó un comentario.Allan L.
El cliente no dejó un comentario.JAIMIEHELEN T.
El cliente no dejó un comentario.ALLAN L.
El cliente no dejó un comentario.JERRY B.
Nothing, The renting experience was very professional and they were very helpful.ROBERT F.
Trailer needs a leg stand at the tongue. This would make loading and unloading easier.Travis L.
El cliente no dejó un comentario.LINDA N.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.TYNDALL H.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.Dennis R D.
El cliente no dejó un comentario.Benji N.
El cliente no dejó un comentario.Earl H.
Staff were very helpful.Cheryl P.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Willingham N.
The lock box was located out at the street. We walked all around the building looking for itMary S.
El cliente no dejó un comentario.Rene F.
El cliente no dejó un comentario.donald B.
Servicios adicionales en esta ubicación
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