Customer Reviews for 19 Petroleum
(U-Haul Neighborhood Dealer)

1,050 reviews

74 W Pond Rd   Perth Amboy, NJ 08861

(732) 324-5631

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: 10 am–1 pm

Services at this Location:

Contact Us

(732) 324-5631

74 W Pond Rd
Perth Amboy, NJ 08861

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: 10 am–1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Diane Szymanik 
Rating:
5.0

Excellent and friendly service.

David Zamora 
Rating:
1.0

Same— if I returned a rental before my time was up— don’t charge my car for an after hours drop

Camille Nurse 
Rating:
4.0

Customer did not leave a comment.

Denise Hudson 
Rating:
5.0

Great Service

David Zamora 
Rating:
1.0

The agent at the window was rude when HE made the error and I was incorrectly billed. Fortunately, the manager resolved the issue, but several days later I got another bill. NEVER AGAIN!!!

STRONGMILE Williams 
Rating:
2.0

Clean trucks and have better communication with client. Example we were not told that we needed to use our own ez pass

Jose Munoz Tejada 
Rating:
2.0

Upon returning the truck with only two extra miles used, counter person tried to add another 200 miles and tried to charge me a lot of extra money for miles I did not use. I had to go back and show the counter person the real mileage to get it corrected. Not sure if this person was trying to scam me but that’s how I felt.

Angel Oliveras 
Rating:
5.0

It was some glitch on app when I am tried to return a truck ,finally called to customers service.

Alex Zaks 
Rating:
5.0

Customer did not leave a comment.

Andrew Powers 
Rating:
5.0

Customer did not leave a comment.

Marsha Hounnou 
Rating:
5.0

Keep it up

Adil Afaq 
Rating:
5.0

Easily accessible and everything was in plain sight for 24/7 drop off.

Mikhail Green 
Rating:
5.0

Customer did not leave a comment.

Charles Walker 
Rating:
5.0

Customer did not leave a comment.

Leon Douglas 
Rating:
3.0

I ordered a dozen furniture blankets. He told me he couldn't give me twelve, only six. After some wrangling, I got eight! He gave me the key and pointed to two trucks and said, "It's one of them!" It was cold out so I guess he couldn't be bothered. I also asked if it was possible to upgrade to a 15 foot truck, as I had realized at the last minute that two of my furniture pieces were taller than I thought and wouldn't fit standing up. There were several 15 footers on the lot but he flatly said no. Not very personable.

Bruce Davis 
Rating:
4.0

After It snows if the trucks could be cleaned off fully, besides that everything was good

Kyle Simon 
Rating:
5.0

Customer did not leave a comment.

Winis Caba 
Rating:
5.0

Customer did not leave a comment.

RAFAEL GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Daniel Viveros 
Rating:
3.0

Used drop box after hours but super convenient.

Toni Rodriguez 
Rating:
5.0

Good Service

David Zamora 
Rating:
1.0

I was double booked at this location which caused a lot of issues

JESSICA VANHORN 
Rating:
4.0

Customer did not leave a comment.

Tameaka Lewis 
Rating:
5.0

Great service. I use this location every time I need a moving truck

Torrey Searles 
Rating:
5.0

Customer did not leave a comment.

Nelson Valdez 
Rating:
5.0

Customer did not leave a comment.

Rishi Beedoo 
Rating:
5.0

Very easy and straightforward to drop off our truck

Eric Osorio 
Rating:
1.0

The truck stunk of cigarettes so badly I could barely breathe with the windows up.

Winis Caba 
Rating:
5.0

Front desk person was so nice to help

Ramandeep Kaur 
Rating:
5.0

Customer did not leave a comment.

Omayra Fuentes 
Rating:
5.0

Great Service was a pleasure to deal with this location

Jonathon Aponte 
Rating:
5.0

Customer did not leave a comment.

JOSEPH DAVENPORT 
Rating:
5.0

Customer did not leave a comment.

Hector Pantoja 
Rating:
4.0

Customer did not leave a comment.

Josue Fernandez 
Rating:
1.0

They charged $25 extra and yet to received any receipt

Saravanakumar Kondarangi 
Rating:
1.0

It’s was absolutely horrible. It took me 45 mins to get the key out from the lock box after that The truck was assigned to me was blocked in. No one will answer the phone. I haired two helper who I had to pay despite I couldn’t take the truck. So it ends up costing me three dollars more as a Laber fee. Next morning I spoke to somebody on the phone and he told me that somebody will call me, but No one yet. called me. You guys are wasting peoples time going forward. I won’t be using your services.

GORIKH PATEL 
Rating:
5.0

Customer did not leave a comment.

sean birchett 
Rating:
5.0

Customer did not leave a comment.

scott shirley 
Rating:
5.0

Great experience, easy interaction. Great value

AARON LANDY 
Rating:
5.0

Customer did not leave a comment.

Coredrees Lindsey 
Rating:
5.0

Customer did not leave a comment.

KEVIN M RUZIECKI 
Rating:
5.0

Customer did not leave a comment.

Deibi Quiles 
Rating:
2.0

Customer did not leave a comment.

Veronica Munoz 
Rating:
5.0

Customer did not leave a comment.

Natalie Cervantes 
Rating:
5.0

Everything I need was available and ready on time. Would absolutely recommend to family and friends and anyone who is looking to rent a truck in the area.

Kay'lani Bowles 
Rating:
5.0

Everything was Great. They explained everything in detail. I love this location, they are always courteous and professional.

David Zamora 
Rating:
5.0

Customer did not leave a comment.

Md Rahil Shahzad 
Rating:
2.0

I booked a truck 2 weeks prior and went with the option to pick up after store hours. Arrived at 7am and the location didn’t leave the code for the box to pick the key up. So I had to leave and come back at 10 to get the truck. Messed my time up with the movers and my day ended up being longer than anticipated. Got charged more because of that

Tychon McCode 
Rating:
2.0

Customer did not leave a comment.

Augusto Dortrait 
Rating:
5.0

Great location! Thanks Steve for all your help!

Carmin Rosario 
Rating:
5.0

Great location! No issues!

Carmin Rosario 
Rating:
5.0

Great communication & great location. Easy and smooth location to pickup. Thanks Steve for all your help!

Carmin Rosario 
Rating:
4.0

Only if you could provide help on a short notice

Errol Cross 
Rating:
5.0

Customer did not leave a comment.

Matthew Armanious 
Rating:
3.0

Customer did not leave a comment.

Curtis Van Dross 
Rating:
5.0

Great Service always at this location!!!

Carlo Fazio 
Rating:
1.0

They over charged me, truck kept shutting off, it .smelled and the service light was on

margarita Henderson 
Rating:
5.0

Customer did not leave a comment.

Pascual Bencosme 
Rating:
4.0

Great costumer service! Highly recommend

Juan Alvarez 
Rating:
5.0

Customer did not leave a comment.

jose Castro 
Rating:
1.0

Customer did not leave a comment.

Ryan Trent 
Rating:
5.0

Customer did not leave a comment.

Alejandro M. Villegas 
Rating:
1.0

He was rude unprofessional and I hardly think he should be associated with the uhaul brand in any capacity

Margret doherty 
Rating:
3.0

Customer did not leave a comment.

Catherine villarreal 
Rating:
3.0

Mobile pick up was easy and efficient but truck was not in spot pictured. Truck was dirty had trash under the seat. Back door was hard to pull down and kept getting stuck. Gave me the truck with very little gas. Last truck I had was good but the truck I had this time around needs some cleaning and maintenance. Traveled 5 miles away and charged $13 for gas that wasn’t even in the gas tank to begin with .

Bria Miller 
Rating:
4.0

Customer did not leave a comment.

Nevaeh Boyd 
Rating:
4.0

Customer did not leave a comment.

Constance Bell 
Rating:
5.0

Customer did not leave a comment.

ELVI VERA 
Rating:
5.0

Excellent experience and great service!

La Quentin WALKER 
Rating:
5.0

Very convenient. The gentlemen attended me fast

MANUEL ABREU 
Rating:
3.0

The truck was poorly maintained steering wheel was very loose just not my best experience with U-Haul and I drove a lot of U-Haul trucks for different locations and it this was not a very good experience.

Marquis Pullins 
Rating:
5.0

Customer did not leave a comment.

Cruz Caballero 
Rating:
5.0

Good service and affordable price

Michelle Medina 
Rating:
5.0

They have good service

Sergio Agnello 
Rating:
5.0

Thank for the service

Raul a Castro mota 
Rating:
5.0

Customer did not leave a comment.

Jhoangel Contreras 
Rating:
4.0

Customer did not leave a comment.

Elasio Gomez 
Rating:
5.0

Customer did not leave a comment.

Lori Wagner 
Rating:
5.0

Great costumer service.

Juan Alvarez 
Rating:
5.0

Always convenient!

MANUEL ABREU 
Rating:
1.0

There was no attendant when I dropped the truck off because the Location was closed. I was falsely charged additional cost for $101.69. No additional email was sent to explaining why I got charged. Upon my calls to U-haul, I was told that I dropped the truck at wrong location, fuel was less & I dropped it 1 day late. All of those statements were false. I have the pictures, video, & emails to prove that i dropped it off at the right location, fuel was no less, and truck was dropped off under 12 hour window during the same day.

Jatinder Jaspal 
Rating:
5.0

Customer did not leave a comment.

Tyeshia Gainer 
Rating:
5.0

The website availability wasn’t updated. Fortunately this location stayed open and I was able to pickup a van.

Maria Rodgers 
Rating:
5.0

Customer did not leave a comment.

Franklyn Solano 
Rating:
1.0

My furniture got bedbugs from your truck

Milly Pimentel 
Rating:
1.0

I have been over charged for my rental and I was charged twice

Rafael Miranda Jr. 
Rating:
5.0

Steve is the best

Ibrahim Ghannam 
Rating:
5.0

Customer did not leave a comment.

Ngteh Turbendian 
Rating:
5.0

Customer did not leave a comment.

Kenneth Perlas 
Rating:
5.0

N/A

Shannon Montecalvo 
Rating:
2.0

Customer did not leave a comment.

James Hoffman 
Rating:
5.0

Customer did not leave a comment.

Ruben Harris 
Rating:
5.0

Excellent Service

David Zamora 
Rating:
5.0

Quick and easy pick up to meet my needs

Jonathan Scott 
Rating:
5.0

So far i've been satisfied. I can pick up rentals any time

MANUEL ABREU 
Rating:
3.0

Customer did not leave a comment.

Ralph Ciaravalli 
Rating:
1.0

Better customer service

Victor Rivera 
Rating:
1.0

I called the location to ask about charges that were not explained and the person was rude and not helpful at all. He hung up the phone on me

Abraham Aponte 
Rating:
5.0

Good Friendly Service

David Zamora 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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