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THE C.
Customer Reviews for 19 Petroleum
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Give the vehicle full of gasoline and the client to return it full back.
Ricardo V.It was a sorpresa for me that this l9cation is digital..All about the truck is thru the ahaul web ...That was difficult ...
Sandria H.Great customer service!!!
Sidney S.Very nice people and service
Julia T.I was scheduled to pickup the truck at 6 am. I call U-Haul main and ask them why I couldn't modify my reservation to pickup earlier. The operator said he tried and couldn't alter it either. I was concerned that maybe I wouldn't be able to get the truck at 6 am, but was a shored by the operator that I would be able to get the truck at that time. Next mourning I start the mobile rental and told that I have to pickup the truck when they open at 9am.
Marco L.Person that was tending to me n my brothers n dad wasnt friendly and made us wait because he was on the phone. Could have been friendlier. Customer comes first n not makes us wait.
Diane M.Truck was not clean and it gave a lot of noise while driving
VinayKumar B.This was a great experience, the check out was easy. He explained everything and I was off and moving in to no time.
David Z.Had great experience will be renting soon great service and fast ...
Jerry S.Excellent and friendly Service. The best choice renting from this location.
David Z.Great and friendly service. Thank You!!
David Z.Moving is never easy, but this U-Haul location was the Best. My truck was ready and the gentleman made this process easy. I was done in minutes.
David Z.I am deaf so I am claim to people not respect to us deaf no communication is don't understand he said
David S.Needs to have more lights for a night time drop off and better explanation of where to park vehicles.
Deanna M.The service was friendly, professional and easy. The gentleman explained everything clearly. Thank you!!! I will be telling family and friends to go to this location.
David Z.It has to improve the cleaning on cargo vans seats.
Juan A.Clean vehicle and good customer service!
Walter B.Moving is hard, but renting from this location was easy. Very professional, they helped me with all my needs.
David Z.The Rates are very very high on Fridays and Saturdays and are not explained in detail to you. I was surprised when I booked a Van for $263 mileage included , to then request a 10 foot truck be given a receipt for $919 for that same trip. When I called for clarification, the Owner simply said that the difference is not only in the day but the increase in mileage rate on a Saturday. If he told me that at the time of rental I would have easily made rh decision to go with the Van at a quarter of the price. Never again. I will stick with Enterprise, there are no surprises there.
Brenda B.The owner was very courteous and kind. I loved the process of getting my truck before hours and it went smooth!
Nadirah B.Service was good and polite and friendly
Grisselle C.Quick service in an out
oury S.Location did not tell me about, text return, just indicated to “park van and drop keys in box.â€
Glenn G.Great costumer service!! Highly recommended.
Juan A.The website said my reservation would be available for pickup by 8:30am. When i went to pick it up, my rental was actually unavailable until 10:am. This was infuriatingly inconvenient.
Chris C.The truck need to be fix for the unload ledder that cost me to get 4 extra people to load and unload i never been notified that the ledder is not working so i not spouse to get charge since it is cost me to get more people
Ayman E.have someone their for a late pick ups until 6 or 630
Rosemarie O.Personality of staff, maintenance of parking lot, appropriate equipment placed INSIDE trucks before pick up, actual follow up on call backs
Desiree W.Mobile rental pickup with verification of outside person was a bit of a headache, but aside from that everything was smooth and easy!
Eric O.Everything was great! I really like returning with the phone and taking the pictures, etc... Super easy to use and next time (probably next week) I will try the mobile pickup of the equipment. I've been hesitant hahahaha.. The van I received was beautiful and very easy pickup/drop-off at this location. Also great that it's a gas station and you can fill up right there before returning. Nice people too...A+ Thanks again for an awesome experience!
Michael M.The guy did not want to process the drop off but he took the keys And then we realized that it was because he wanted to charge overnight not fair at all!!
Jhordy E.At pick up had a low pressure tire and an 1/8 tank gas. Pick up was at a gas station that didn't have air to fill the tire, and would expect to start with full gas and fill it on return than have to buy gas when not knowing how much is needed but definitely don't have enough already.
Michael N.They didnt return the money for extra gas we had put from the almost empty gas tank they gave us and need a different truck that the ramp worked so couldnt us it and other employees from the gas pump was rude
Angelica B.Service was friendly and excellent. I will recommend this location to everyone. The truck was ready to go in and out fast.
David Z.Fast service in and out. Vehicle very clean
Melissa B.Best Uhaul ever. Amazing service.
David Z.Great customer service!
Ivette L.The best location in town!
Carmin R.BEST LOCATION! I always rent at this location and they are so friendly and accommodating.
Carmin R.Super
feliz R.The best place
feliz R.Truck was clean, great customer service and easy booking
Tricia-Ann N.Highly recommended, very clean cargo vans, representative always on time with a fast/friendly check out.
Juan A.Needs more cleaning inside cargo vans, prohibit smoking inside vehicles.
Juan A.Very professional... Very easy process! Will definitely us again!!
Daniel P.Servicio al cliente de excelencia.
James H.Nothing service was fast and professional!
Richard L.Very friendly as well as quick and courteous service
Rynal W.