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David S.
Customer Reviews for 17 South Warehouse LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The pick up location was great. The drop off location in Hinton WV was horrible. The lady screamed at me and totally embarrassed me. I would never recommend that drop off place to anyone!!!
ROBERT C.We drove 30 minutes out of our way to drop the uhaul off at this location and they said they were not authorized to accept the uhaul. It's absolutely unacceptable that we were able to select this option on uhaul's site if we couldn't drop the uhaul there. We called multiple uhaul numbers before we were able to change our drop off location and ended up an hour away from where we started.
Justin H.Be on time when a appointment is made! Not a 1.5hr late.
James A.Difficult to get the service people to their place of "business" then took awhile to get the lady off the real estate business call.
Agnes W.The only suggestion I could make is to install a larger, more visible sign instructing customers on how to find the U-Haul office.
James H.Hard to find the office to drop off the keys
Jarell L.Answer the office phone when called. Clean out the trucks better. Pre stage the pick ups so the customers are not wadding in water to get to the items.
MICHEAL W.Not easy to locate. Equipment and office not together. A little confusing.
Tyron N.Nothing, Jay and Susan where very helpful.
ANTHONY W.Upon arrival they acted surprised to see me. Very disorganized and servicing U-haul customers was not their main focus.
Thomas F.These people were great. Couldn't have been nicer or more helpful
Chris C.Excellent customer service!!
Valerie W.Windshield wipers no good the lights were not good either
JASON B.Never met the actual person because we were scheduled to drop it off at 8:00 a:m and they didn't open until 9 - a fellow office person was excellent in inspection and paper work
Lloyd H.When you rent local it should give you a certain amount of miles and once you go over that then you start paying for your mileage
Ada J.This was obviously a new location. It was over 60 miles from our preferred location. Spent over an hour waiting for them to fill out paperwork which was filled out incorrectly. Was told multiple things by different reps as far as what would be needed at pickup which was all wrong. They didn't even write out a contract for the trailer.
Jacob M.