Comentarios del cliente para 17 Acre Travel Centre & Restaurant

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 17 Acre Travel Centre & Restaurant

Grado total:

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Sherry C. en

Grado:

El cliente no dejó un comentario.

Jacqueline R. en

Grado:

Customer service wonderful. The staff member on duty when we went to pick up the trailer was not able to get the computer to work , he apologized and said we could pay for it when we return. WOW, so refreshing to have a customer service agent who knows how to treat customers. Upon return a new agent was on duty, he had been told what happened by the previous agent and was able to take payment for the trailer. Best experience renting from U-Haul in a long time. I will recommend this location to anyone looking to rent and for us in the future. They earned our loyalty. Thank you.

WERNER W. en

Grado:

don't rip people off with your rates at the end of the trip don't rent u-haul at all anymore disgusting rip-off

Christine L. en

Grado:

I had the worst experience with uhaul and the crap i went through was very unprofessional and ended up losing alot of my stuff because of uhauls actions

James N. en

Grado:

nothing at this time

Jeff O. en

Grado:

No blankets available, truck/windshield was covered in dust and when I questioned why he charged me for 489 miles when I only needed around 300 miles ... he said I would get a credit at destination based on actual miles (310.4mi) ... I was told at destination they could not.

Carolyn H. en

Grado:

Wouldn't give refund back... Said needed to pay extra milage first so I did that but machine wouldn't except credit card or debit card, was broken. Waited almost 2 hours before they finally agreed to deduct from the refund amount. I asked for this to be done first thing but they refused.

Kevin G. en

Grado:

El cliente no dejó un comentario.

ron C. en

Grado:

Closest to the unloading point. Great people

Albert T. en

Grado:

They took the time to meet my every need. Well done. Thanks

Larry H. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Kelly G. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

El cliente no dejó un comentario.

Paul T. en

Grado:

El cliente no dejó un comentario.

DARRYN B. en

Grado:

El cliente no dejó un comentario.

Ed M. en

Grado:

Employees have a rough time with the U-Haul website. This occurred another time that I rented a trailer. Update or help them with upgrades for the site.

Luke A. en

Grado:

I ordered 3 dozen furniture pads and a dolly along with a truck. The furniture pads & dolly weren't there when I came to pick up my rental. the man and woman working didn't seem to care and did absolutely nothing to rectify the issue. They told me I needed to call Uhaul. After being on hold for 10 minutes, They further suggested that I go to another location to get furniture pads and the dolly. Terrible service. DO NOT RENT FROM HERE!

David E. en

Grado:

I have no record of my rental agreement or receipt of payment because the emails sent from this location download as a garbled program.

phillip B. en

Grado:

El cliente no dejó un comentario.

Wayne G. en

Grado:

El cliente no dejó un comentario.

HUGH P. en

Grado:

Fortunatley i knew what to do with the trailer and hook up but no one explained it so a person unaware might have a bit of problem. Otjerwise all good and freindly service.

justin B. en

Grado:

El cliente no dejó un comentario.

andrew F. en

Grado:

The location we got the trailer from didn't give us the right trailer As a result when we dropped the trailer off in Guelph They called me 2 days later telling me we never dropped the trailer off It took quite a while for them to figure out the problem We rented a 5x8 trailer we ended getting a 6x12 she dosnt fux the paper work so was a shit show not good and nerve racking

JEFF M. en

Grado:

El cliente no dejó un comentario.

Steve T. en

Grado:

Fast, friendly, easy set up in and out in 15 minutes always . Would recommend to anyone.

Denis F. en

Grado:

When your workers quote a price they should at least have some knowledge of what they are doing. After paying the quoted $230 they wanted another $100 when i returned it. The truck was so terrible i got stuck in very little snow in the middle of the street in ottawa, several times!

Kedar W. en

Grado:

The truck we rented was not clean inside the cab. When we returned the truck, the initial mileage was not correct and they tried to charge us almost double of the initial estimate. The people working there did their best to accommodate us and help correct the problem, but the overall UHaul rental system doesn't seem very good. We also had trouble when we were reserving the truck because of issues with the U-Haul website. Overall I was not impressed and I will not rent from U-Haul again.

D. Michael N. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

It took almost 30mins to get my deposit back from this location, and the employee had to call his boss at my request...I only had the trailer for a few hours, but he was determined to charge me for 2 days...The phone call to his boss resolved this issue, as the boss was the one that rented it to me that afternoon, and i did get my deposit back, but not without added stress to an already stressful move and a very long day.

Bernie B. en

Grado:

El cliente no dejó un comentario.

Carman M. en

Grado:

El cliente no dejó un comentario.