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Laurence K.
Customer Reviews for 1 Stop Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Fred B.The side of the van was advertised as $19.95 for in town moves, plus mileage and fees. I was charged a base rate of $79 plus fees and mileage. My rental was picked up and returned the same day, to the same location.
TREASA J.Nothing -the whole experience was easy, fast, professional and was exactly what we were hoping for during the very emotional time of clearing out my parents home.
Glenda H.Truck was the wrong size. Bean store I wasn't a professional packager I wanted to be big enough so things wouldn't have gotten broken
Shelia Q.Everything went great.
Scott S.Great service
Laurent K.The truck I picked up was absolutely filthy inside the cab. There was an old container of opened fruit salad under the seat. It was dried and moldy and smelled awful. There was a layer of dust and grime all over the dash. There was trash piled in the cup holders. It was disgusting. On top of trying to pack up my house to move I had to take an hour to clean the truck that I had rented.
Rachel L.Experience was excellent. The van worked very well. I would highly recommend this location. The gentleman at the counter was super friendly, helpful, and easy to work with. He was truly customer-oriented.
Dean B.Great staff very helpful went above and beyond.
Donna R.Awesome service by a very interesting young man of a high caliber and character. You are very lucky to have him. The truck was perfect. The service was impeccable. Thank you for another great experience with this location- company.
Brooke R.There was an issue with getting the dolly and furniture pads, however the gentleman helping us removed the charges from our order but was still able to get us a dolly and half the furniture pads we ordered. He was very helpful.
Forrest R.Fantastic customer experience. Will recommend to others and use this location for future needs.
Donald M.Great and easy experience working with this company. Super nice and helpful!
Mark M.Truck was ready on time with little hassle.
Chris H.Love working with John!
Robert T.Working with John is always great!
Robert T.John was wonderful to work with. Super helpful and informative. Highly recommend working with John for any rental needs.
Graziell D.super nice and helpful employee/representative
CONNOR P.It has always been a great experience renting whether it is a storage unit or u-haul rental. We will use them for any future moves, & recommend them to anyone that could use their services. John has been more then courteous & helpful. This location gives u-haul a great representation!
Thomas H.Really good service, I'll come back here any time. They even calculated the gas so I didn't have to. Couldn't have been more helpful and nice. Gave clear instructions and very flexible with drop off/pick up.
Gina M.There was a gentleman there (I think his name was Tom) who was very helpful. He took the time to contact U-Haul and reverse the charges. Cheers to them. They were great.
ERIC M.Problem was with person that took reservation. I ran 160 miles to find out that the truck would not fit on the carrier.
Nick S.The trailer that was "guaranteed" to be available when I reserved it was not. 1 Stop worked with me to offer an alternative size at a competitive rate. Servicio al cliente de excelencia.
Barbara G.John was excellent and very professional
Edward H.Great friendly and fast service.
Christopher F.Put new wiper blades on truck.
Les N.The no contact system was a little cumbersome. Had to go inside, customer service was good.
JARED A.Nothing they were very friendly and professional and helpful. Everything went without a qlich.
H C.Servicio al cliente de excelencia. Truck was ready,clean and they got me on my way fast. They were highly knowledgeable as John answered all my questions. You need a U Haul, this is your best choice
Donald R.John was great to deal with. Went above & beyond to get me my rental.
Richard A.Excellent service! Easy to work with!
CASEY E.Great service
MAURICE T.Great guy behind the counter.
Brian R.The staff were amazing. All questions were answered completely. They even contacted me a couple days before to ensure I was all set and knew where I was going. I will for sure be using them again!
Suzanne C.Truck was damaged broken mirror, turn signal, headlight. Bed of truck was all full of dirt.
CASSANDRA Z.I have never experienced better customer service at a U-haul location than I have with John. The truck worked great and my move went off without a hitch. John even followed up later in the day to ensure everything worked okay. I will forever use 1 Stop Storage if I ever need a Uhaul.
CHRISTOPHER C.The owner was very helpful and friendly. ¡Gracias!
ABIGAIL R.When I called looking for a U-Haul, John went above the realm of customer care on getting me a rental. Turns out I had to rent a larger U-Haul then I had wanted but in the long run it worked out wonderfully. I was impressed in the appearance and cleanliness of the facility. Thank you for helping me
RUTH C.I especially liked the mobile pickup - aka contactless - process recommended by the staff that we used. It was very efficient. Additionally, your representative was extremely courteous and friendly offering suggestions on projecting costs upfront including gas consumption. Would use these guys again in a heartbeat. Thanks for a great experience.
James D.Kind and friendly service at this location.
neil H.This is a great location to work with. They were a huge help getting me the equipment I needed with short notice.
JILL V.Good service
WESLEY B.excellent customer service. Truck was already pulled up ready with the heat on. Sales person was great. Thank you for everything
jamaal H.nothing
Harry R.I have rented from there before and I have always had great customer service that's why I did not hesitate to go back there and I would recommend to anyone needing to rent a vehicle to go there. Thanks, Robert McCleaf
Robert M.Nothing! It was great. We will use you again when we move my mom next month!
Angela F.Nothing, this was my best UHaul rental experience ever.
Daniel C.Employee went over and above to help me!!!! Hard to find this kindness and helpful service anymore. It was greatly appreciated!!!!
Stephanie M.Nothing, give them the same service as what I received. Thanks,
Toby K.John was more than helpful to fulfill my moving needs.
Todd H.They were amazing to work with! They provided all of the necessary instructions and even called us ahead of time to ensure we understood the process!
Brittainy B.I've rented here before, always a pleasant experience. Very kind & personal service.
Colleen H.Easily the fastest and nicest pickup experience I've ever had renting a truck!! Would definitely recommend to others and will use next time I need a truck.
Elizabeth M.Second time at this location, staff very friendly and helpful and accommodating , trucks are ready for use. Wonderful experience
Shimon J.Even with the current conditions with COVID-19 there was no shortage of customer service. I appreciate you guys thank you very much.
Steven K.Rental process went quickly and without any issues. Truck was super nice, clean and operated very well. Very professional.
Joe S.Top notch service as always. Thank you!
Robert Z.office staff was polite and friendly.
Cara K.Superior customer service and an outstanding experience doing business with them.
Len R.One stop storage is a great company to work with!! I would definitely recommend them to everyone!! Great group of people there!!!!
Kim R.Excellent customer service NO need to make changes PERFECT ??
Betty S.