Customer Reviews for 1 Stop Storage
(Distribuidor de U-Haul del vecindario)

690 comentarios

183 Old York Rd   New Cumberland, PA 17070
(Located across from Capital City Airport)

(717) 774-6017

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(717) 774-6017

183 Old York Rd
New Cumberland, PA 17070
(Located across from Capital City Airport)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Laurence K. 
Clasificación:
5.0

Please don't change a thing.

Fred B. 
Clasificación:
5.0

The side of the van was advertised as $19.95 for in town moves, plus mileage and fees. I was charged a base rate of $79 plus fees and mileage. My rental was picked up and returned the same day, to the same location.

TREASA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik G. 
Clasificación:
5.0

Nothing -the whole experience was easy, fast, professional and was exactly what we were hoping for during the very emotional time of clearing out my parents home.

Glenda H. 
Clasificación:
4.0

Truck was the wrong size. Bean store I wasn't a professional packager I wanted to be big enough so things wouldn't have gotten broken

Shelia Q. 
Clasificación:
5.0

Everything went great.

Scott S. 
Clasificación:
5.0

Great service

Laurent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek L. 
Clasificación:
3.0

The truck I picked up was absolutely filthy inside the cab. There was an old container of opened fruit salad under the seat. It was dried and moldy and smelled awful. There was a layer of dust and grime all over the dash. There was trash piled in the cup holders. It was disgusting. On top of trying to pack up my house to move I had to take an hour to clean the truck that I had rented.

Rachel L. 
Clasificación:
5.0

Experience was excellent. The van worked very well. I would highly recommend this location. The gentleman at the counter was super friendly, helpful, and easy to work with. He was truly customer-oriented.

Dean B. 
Clasificación:
5.0

Great staff very helpful went above and beyond.

Donna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
5.0

Awesome service by a very interesting young man of a high caliber and character. You are very lucky to have him. The truck was perfect. The service was impeccable. Thank you for another great experience with this location- company.

Brooke R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristine O. 
Clasificación:
5.0

There was an issue with getting the dolly and furniture pads, however the gentleman helping us removed the charges from our order but was still able to get us a dolly and half the furniture pads we ordered. He was very helpful.

Forrest R. 
Clasificación:
5.0

Fantastic customer experience. Will recommend to others and use this location for future needs.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan R. 
Clasificación:
5.0

Great and easy experience working with this company. Super nice and helpful!

Mark M. 
Clasificación:
5.0

Truck was ready on time with little hassle.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drenda C. 
Clasificación:
5.0

Love working with John!

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

Working with John is always great!

Robert T. 
Clasificación:
5.0

John was wonderful to work with. Super helpful and informative. Highly recommend working with John for any rental needs.

Graziell D. 
Clasificación:
5.0

super nice and helpful employee/representative

CONNOR P. 
Clasificación:
5.0

It has always been a great experience renting whether it is a storage unit or u-haul rental. We will use them for any future moves, & recommend them to anyone that could use their services. John has been more then courteous & helpful. This location gives u-haul a great representation!

Thomas H. 
Clasificación:
5.0

Really good service, I'll come back here any time. They even calculated the gas so I didn't have to. Couldn't have been more helpful and nice. Gave clear instructions and very flexible with drop off/pick up.

Gina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

There was a gentleman there (I think his name was Tom) who was very helpful. He took the time to contact U-Haul and reverse the charges. Cheers to them. They were great.

ERIC M. 
Clasificación:
5.0

Problem was with person that took reservation. I ran 160 miles to find out that the truck would not fit on the carrier.

Nick S. 
Clasificación:
5.0

The trailer that was "guaranteed" to be available when I reserved it was not. 1 Stop worked with me to offer an alternative size at a competitive rate. Servicio al cliente de excelencia.

Barbara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

John was excellent and very professional

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

vito D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILY L. 
Clasificación:
5.0

Great friendly and fast service.

Christopher F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

Put new wiper blades on truck.

Les N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmin R. 
Clasificación:
4.0

The no contact system was a little cumbersome. Had to go inside, customer service was good.

JARED A. 
Clasificación:
5.0

Nothing they were very friendly and professional and helpful. Everything went without a qlich.

H C. 
Clasificación:
5.0

Servicio al cliente de excelencia. Truck was ready,clean and they got me on my way fast. They were highly knowledgeable as John answered all my questions. You need a U Haul, this is your best choice

Donald R. 
Clasificación:
5.0

John was great to deal with. Went above & beyond to get me my rental.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN B. 
Clasificación:
5.0

Excellent service! Easy to work with!

CASEY E. 
Clasificación:
5.0

Great service

MAURICE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant H. 
Clasificación:
5.0

Great guy behind the counter.

Brian R. 
Clasificación:
5.0

The staff were amazing. All questions were answered completely. They even contacted me a couple days before to ensure I was all set and knew where I was going. I will for sure be using them again!

Suzanne C. 
Clasificación:
1.0

Truck was damaged broken mirror, turn signal, headlight. Bed of truck was all full of dirt.

CASSANDRA Z. 
Clasificación:
5.0

I have never experienced better customer service at a U-haul location than I have with John. The truck worked great and my move went off without a hitch. John even followed up later in the day to ensure everything worked okay. I will forever use 1 Stop Storage if I ever need a Uhaul.

CHRISTOPHER C. 
Clasificación:
5.0

The owner was very helpful and friendly. ¡Gracias!

ABIGAIL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodger B. 
Clasificación:
5.0

When I called looking for a U-Haul, John went above the realm of customer care on getting me a rental. Turns out I had to rent a larger U-Haul then I had wanted but in the long run it worked out wonderfully. I was impressed in the appearance and cleanliness of the facility. Thank you for helping me

RUTH C. 
Clasificación:
5.0

I especially liked the mobile pickup - aka contactless - process recommended by the staff that we used. It was very efficient. Additionally, your representative was extremely courteous and friendly offering suggestions on projecting costs upfront including gas consumption. Would use these guys again in a heartbeat. Thanks for a great experience.

James D. 
Clasificación:
5.0

Kind and friendly service at this location.

neil H. 
Clasificación:
5.0

This is a great location to work with. They were a huge help getting me the equipment I needed with short notice.

JILL V. 
Clasificación:
5.0

Good service

WESLEY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Krista F. 
Clasificación:
5.0

excellent customer service. Truck was already pulled up ready with the heat on. Sales person was great. Thank you for everything

jamaal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alysia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE H. 
Clasificación:
5.0

nothing

Harry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya K. 
Clasificación:
5.0

I have rented from there before and I have always had great customer service that's why I did not hesitate to go back there and I would recommend to anyone needing to rent a vehicle to go there. Thanks, Robert McCleaf

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean B. 
Clasificación:
5.0

Nothing! It was great. We will use you again when we move my mom next month!

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Nothing, this was my best UHaul rental experience ever.

Daniel C. 
Clasificación:
5.0

Employee went over and above to help me!!!! Hard to find this kindness and helpful service anymore. It was greatly appreciated!!!!

Stephanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert J. 
Clasificación:
5.0

Nothing, give them the same service as what I received. Thanks,

Toby K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
5.0

John was more than helpful to fulfill my moving needs.

Todd H. 
Clasificación:
5.0

They were amazing to work with! They provided all of the necessary instructions and even called us ahead of time to ensure we understood the process!

Brittainy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

I've rented here before, always a pleasant experience. Very kind & personal service.

Colleen H. 
Clasificación:
5.0

Easily the fastest and nicest pickup experience I've ever had renting a truck!! Would definitely recommend to others and will use next time I need a truck.

Elizabeth M. 
Clasificación:
5.0

Second time at this location, staff very friendly and helpful and accommodating , trucks are ready for use. Wonderful experience

Shimon J. 
Clasificación:
5.0

Even with the current conditions with COVID-19 there was no shortage of customer service. I appreciate you guys thank you very much.

Steven K. 
Clasificación:
5.0

Rental process went quickly and without any issues. Truck was super nice, clean and operated very well. Very professional.

Joe S. 
Clasificación:
5.0

Top notch service as always. Thank you!

Robert Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

office staff was polite and friendly.

Cara K. 
Clasificación:
5.0

Superior customer service and an outstanding experience doing business with them.

Len R. 
Clasificación:
5.0

One stop storage is a great company to work with!! I would definitely recommend them to everyone!! Great group of people there!!!!

Kim R. 
Clasificación:
5.0

Excellent customer service NO need to make changes PERFECT ??

Betty S. 
No se han enviado comentarios para esta ubicación.

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