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Eric M.
Customer Reviews for 1 Stop Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very friendly and helpful.
Kyle S.Nothing we had a great experience. The staff was so friendly and helpful. Gracias
Brandy T.Painless experience, very professional and exceptional customer service!
Christopher M.Great staff, very helpful
Kristoffer H.Transactions from reservations to after hours drop off was easy and simply. Thank you very much.
LELAND L.The people are friendly and get you in and out quickly.
William B.John is the best! He always offers us the best equipment at a great price. He goes above and beyond! We will definitely rent from 1 Stop Storage the next time we have a need for a UHaul. We highly recommend them.
Mark G.To improve? Lol . Nothing.
Haydee C.Love working with John!
Robert T.Only for the simple fact that the truck was dirty when we got it, there being a turnpike receipt, beef jerky wrapper In the cap. Then when I returned after hours they charged the cleaning fee. I swept bed out despite hauling a wrapped piece of furniture from the store to my house.
Alicia S.I was warned by location, but the previous driver smoked in it. It still smelled of cigarettes. Also, something is wrong with valve inside gas tank. I could only pump gas REALLY slow into it. It took forever to get gas in truck.
Christi D.Customer service rep was great to deal with and I was in and out in no time. I highly recommend this location!
William B.Great staff! Always friendly and attentive. This is the only Uhaul that I go to because of the service. They always make it easy!
Colleen H.John is so great to work with!
Robert T.Fast with no hassle. Already recommended the location to someone else.
Curtis M.Very good customer service. Appreciate doing business with you. 9
Abel S.John was Extremely friendly and helpful. Worked with me and made my plans work out. Absolutely recommend!!
Corrina W.Super convenient for me. Another good rental experience.
Scott B.Great customer service.
Mark D.John always provides the best service at the best price. We highly recommend 1 Stop Storage for your moving needs.
Mark G.The man who helped us was a literal saint! He helped us hook the rental trailer up to our truck when we picked it up, he assisted in troubleshooting our lights and connecting wires, and even backed up the truck with attached trailer for me when I came back to drop it off! He was so nice and also kept me updated about the rental pick up time through call and text! It was an easy and straightforward process.
Trinity H.Great job!
NICHOLAS T.The truck I had reserved was not returned on time, which made my move more complicated, but the staff was very helpful in suggesting alternatives and working with me. I would definitely use them again. ¡Gracias!
Rachel M.truck felt like it needed brake work pedel was very spongy.. Hard to believe a truck from az had no ac,, It sure would have made a day in the high 90's with humidity to match a good bit more tolorable..
Bradley W.Sales associate was very personable, friendly and helpful with the transaction and getting me hooked up. Will definitely use this uhaul location in the future for my needs.
Timothy L.Very great customer service when my boyfriend and I picked up the Uhaul!
KATI Z.Great rental experience! Highly recommend.
GALEN G.Please don't change a thing.
Fred B.The side of the van was advertised as $19.95 for in town moves, plus mileage and fees. I was charged a base rate of $79 plus fees and mileage. My rental was picked up and returned the same day, to the same location.
TREASA J.Nothing -the whole experience was easy, fast, professional and was exactly what we were hoping for during the very emotional time of clearing out my parents home.
Glenda H.Truck was the wrong size. Bean store I wasn't a professional packager I wanted to be big enough so things wouldn't have gotten broken
Shelia Q.Everything went great.
Scott S.Great service
Laurent K.The truck I picked up was absolutely filthy inside the cab. There was an old container of opened fruit salad under the seat. It was dried and moldy and smelled awful. There was a layer of dust and grime all over the dash. There was trash piled in the cup holders. It was disgusting. On top of trying to pack up my house to move I had to take an hour to clean the truck that I had rented.
Rachel L.Experience was excellent. The van worked very well. I would highly recommend this location. The gentleman at the counter was super friendly, helpful, and easy to work with. He was truly customer-oriented.
Dean B.Great staff very helpful went above and beyond.
Donna R.Awesome service by a very interesting young man of a high caliber and character. You are very lucky to have him. The truck was perfect. The service was impeccable. Thank you for another great experience with this location- company.
Brooke R.There was an issue with getting the dolly and furniture pads, however the gentleman helping us removed the charges from our order but was still able to get us a dolly and half the furniture pads we ordered. He was very helpful.
Forrest R.Fantastic customer experience. Will recommend to others and use this location for future needs.
Donald M.Great and easy experience working with this company. Super nice and helpful!
Mark M.Truck was ready on time with little hassle.
Chris H.Love working with John!
Robert T.Working with John is always great!
Robert T.John was wonderful to work with. Super helpful and informative. Highly recommend working with John for any rental needs.
Graziell D.super nice and helpful employee/representative
CONNOR P.It has always been a great experience renting whether it is a storage unit or u-haul rental. We will use them for any future moves, & recommend them to anyone that could use their services. John has been more then courteous & helpful. This location gives u-haul a great representation!
Thomas H.Really good service, I'll come back here any time. They even calculated the gas so I didn't have to. Couldn't have been more helpful and nice. Gave clear instructions and very flexible with drop off/pick up.
Gina M.There was a gentleman there (I think his name was Tom) who was very helpful. He took the time to contact U-Haul and reverse the charges. Cheers to them. They were great.
ERIC M.Problem was with person that took reservation. I ran 160 miles to find out that the truck would not fit on the carrier.
Nick S.The trailer that was "guaranteed" to be available when I reserved it was not. 1 Stop worked with me to offer an alternative size at a competitive rate. Servicio al cliente de excelencia.
Barbara G.John was excellent and very professional
Edward H.Great friendly and fast service.
Christopher F.Put new wiper blades on truck.
Les N.The no contact system was a little cumbersome. Had to go inside, customer service was good.
JARED A.