All-Star Express Movers Profile Image

All-Star Express Movers

Overall rating:
5 out of 5 stars
Completed jobs:
646

Customer Reviews

  • Was contacted by MH and informed that they had a breakdown and would not be able to make reservation day

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    william w.
  • they cant make it

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    marshall h.
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    Cory W.
  • I had to keep contacting them to find out what was going on due to weather. They ended up delaying services a day which was fine due to weather but I had to keep calling to find out. Then when packing I asked for all my light bags to be tossed on top to save space and for heavier bins to be placed on the bottom so nothing broke. I have a lot of broken bins and my truck was packed so poorly I had to make two trips which cost another 150+. They were virtuous and professional but not very friendly and ended up breaking a lot of bins and putting most of the bags in the center of the truck which could’ve been used for more boxes. First time using professional movers and I don’t think I’ll be doing it again in the future. Do not recommend.

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    Kayla P.

    We did have to change the times dues to the weather, and I apologize for that. We loaded everything you told us to load, so I don't understand why you said we didn't load everything. We finished ahead or schedule, and we had room left on the truck. So again, I don't understand how you did not have enough room and had to make 2 trips.

    All-Star Express Movers
  • These guys did an excellent job. I have hired them twice and both times I was happy with their work. I highly recommend!

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    Jennifer S.
  • Showed up on time, reviewed the materials and got to work. Friendly and efficient. They took care to handle fragile items carefully. They asked questions when in doubt of what needed to be loaded or not.

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    don o.
  • They reached out to confirm and asked what time worked best for me and showed up on time and were great, I would definitely recommend.

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    brad h.
  • VERY PROFESSIONAL!!! I would definitely recommend them!!! Next time I move I am booking with them!! Thanks you!!!!

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    AleaJanee K.
  • They text today saying they do not have any movers available for tomorrow 9/15/23.

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    Cheryl C.
  • Jonathan and Ransey were extremely professional, flexible with my schedule, prompt, and worked hard and fast to get the job completed on time, effectively and efficiently. I highly recommend these gentlemen to take care of your needs with respect for your belongings and moving expertise. I definitely made the right decision with All-Star Express Movers.

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    Nekita J.
  • Could not come.

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    Rachel M.
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    Sadao K.
  • The movers were very nice and fast. U Haul had put the wrong U Box on the trailer and the movers took care of straightening out the problems and they got it resolved quickly.

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    Geoffery L.
  • Mover is not available.

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    Alexis J.
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    Stanley W.
  • Movers did not load the truck tight or evenly. There were many gaps and things were not stacked appropriately. By the end things were thrown on the truck. We had to unload and repack truck to make it safe and to get all our things on the truck.

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    Samuel C.

    I dont understand how you could have gave us this review. You tipped us after the job and told us how impressed you were that we made everything fit. We packed a full 4 bedroom house and garage into a 26ft truck...and we did it in 2 hours. Nothing was stacked inappropriately. We only stacked boxes, the furniture wasnt stacked.

    All-Star Express Movers
  • These movers can not complete the job today. I need to rebook

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    Patricia S.
  • They did an excellent job

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    Tim D.
  • All Star Express Movers texted me that that are unavailable due to staffing issues for my move tomorrow, but the Moving Help schedule still shows them as available.

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    Patrick M.
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    Carla F.
  • They were very nice & worked fast. Good job!!!

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    Beverly C.
  • Excellent service, very efficient, kind and professional

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    MaryNell H.
  • Very professional and efficient. No damage to our items.

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    Shelby S.
  • i had originally discussed 10 start time. on day of job I was told workers called in sick and afternoon was only available time. asked for estimated time and told after 4:30. told that other jobs were given priority. not sure why my job was not given rightful priority. did not hear back from company the rest of the day. had to cancel.

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    James R.
  • The team of movers was friendly, smart about packing, hard working and just all around did a great job.

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    Nancy B.
  • I received a text message from the moving company stating that he was not able to get in contact with the movers and he was not sure when they would arrive. He also stated that I may need to find a replacement. I would like a refund for JB-afc9040f, August 4th.

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    Steve T.
  • Moving helper just sent me a text canceling on me. This sucks.

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    Joyce B.
  • they had workers quit they cannot come out

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    Erma H.
  • The moving company said they need a later move time.

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    LaQuinthia B.
  • All Star was done with a move early and communicated that they were ready to go if we arrived to the storage unit early, which we did. Excellent communication and efficient unloading! They were done with a 15 foot truck in under an hour! 10/10!

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    MaryNell H.
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    John B.
  • On time, Quickly, and efficiently completed the move.

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    Benita J.
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    christopher W.
  • Fast friendly service highly recommend.

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    Colby C.
  • So fast and kind!!

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    Rachel H.
  • These young men were SO incredible! They were quick, professional, and courteous. They did such an amazing job - especially for being the hottest day of the year! I HIGHLY recommend them! Thank you so much guys!

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    Rachel S.
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    Thomas B.
  • they are not able to assist me

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    Samuel M.
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    Jenilee P.
  • Fast and efficient!

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    Darryl U.
  • Was unaware they cannot load and unload in the same job for less than 20 items.

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    Christopher B.
  • The young men were very careful with my furniture and very professional. Would definitely use them again.

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    patricia n.
  • The two helpers were fast and very profesional. I would have no problem using them again or refering others to use their service.

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    Arthur G.
  • Steve and TJ were awesome. Very professional. Tip was given in cash.

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    Kimberly L.
  • Very fast and efficient.

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    Sadao K.
  • The guys did a fantastic job!! Very fast! I booked them for 3 hours and it only took the two hours!

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    Bobby H.
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    Undrae B.
  • They were quick in terms of unloading my belongings and the actual moving process was effortless. However their communication should improve in terms of scheduling. You all should reach out to your clients to schedule time-frames. I shouldn't have to chase you down. Night and day difference with th

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    Lashae W.
  • We had a couple hiccups at the beginning with a person calling in sick but it worked out okay.

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    Michael M.
  • Effective, efficient, and courteous

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    Brian N.
  • Great Team. On Time and great work. Thanks. Will recommend.

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    Richard S.
  • Very helpful and efficient. Would definitely recommend them to anyone!!

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    Jennifer G.
  • They were cheerful and very helpful. We've moved many times over the years and they were so efficient. Started moving boxes into the truck the minute they stepped in the door. Loaded the truck well.

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    Matt G.
  • they called me less that 48 hours and said they dont have anyone to do it put me in a bad situation

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    Christina B.
  • Was expecting 9-10. Arrived 8:00. Did superior job

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    John L.
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    Frank D.
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    Mark H.
  • The 2 men that came out were professional and quick as well as cautious with our property can say enough good about both of them. Fantastic experience with this company and not of the men they sent to unload our belongings

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    Robert A.
  • The guys were GREAT. Good communication showed up on time very professional

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    Thomas L.
  • If it were not for the two bolts with washers and nuts that I have no idea where they put them for my bed frame I would not be able to say a thing negative. I wonder if the bolts are in one of their pockets? I only found two in the drawer and they handed me four others. I need the other two, please!

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    Daryl E.
  • They were the best! Went above and beyond. Very efficient and professional. I would recommend them to all my friends and family!

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    InaMae J.
  • Very fast and efficient! They did a great job stacking everything in a small amount of space. They did everything I asked and were very nice and polite. Will definitely use them if needed in the future! Thanks guys!

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    Kathy F.
  • Great guy’s

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    JEFFREY G.
  • They were able to reschedule my move and also completed it in less time than I had expected.

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    John W.
  • The guys were great. Would highly recommend.

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    Angela R.
  • These guys were prompt. They knew how to get the job finished in a timely manner. I highly recommend them to anyone!

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    Sheryl N.
  • TJ and everyone were awesome. They had my 3 bedroom house totally moved in less than 2 hours.

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    Cameron H.
  • I have tried to find a way to see if our change can be accommodated but have been unable to reach you. Our move has changed to Nov 30 instead of Dec 20th.

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    Sheryl N.
  • The guys were AWESOME worked very hard and was very pleased

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    Rick K.
  • These gentlemen were friendly, flexible, carefully loaded our things, quick, reasonably priced and I highly recommended them for your move.

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    timothy w.
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    Madison B.
  • Great guys. Fast and efficient!!

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    Karen B.
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    Darin F.
  • Guys showed up eager and on time ready to work. We were pleased with their work. Highly recommend!

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    Cornelius B.
  • Highly recommend, the guys were professional, courteous and quick!!!

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    Phillip Randolph W.
  • They worked quickly and efficiently.

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    Andrew U.
  • The movers were courteous and kind. They worked efficiently and took care to make sure my furniture and belongings where not scratched or damaged. Highly recommended.

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    Tina F.
  • They were very curtious, fast, and efficient! Would DEFINITELY use them again!??

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    DELIA B.
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    Jessy S.
  • T.J. and team were extremely professional, hardworking and knew what they were doing. I will hire them again.

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    BECKY G.
  • Absolutely wonderful!! We had an unexpected emergency arise on the day of my move - these gentlemen were very patient and helpful. Still got me loaded in record time! Very professional- I highly recommend!!!

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    sharon m.
  • Good Service!

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    Anton Shibu A.
  • Antonio and Jacoby were very nice and did a good job.

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    Richard C.
  • TJ and his team did an incredible job!! Would recommend them for everything!!

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    James B.
  • Their voicemail box was full for several days and when I did get thru to the voicemail box they never returned my call to coordinate an arrival time. And they broke several items.

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    Anthony F.

    We apologize for not meeting your expectations. We have followed up with both employees, one of them is no longer with the company. The other employee has been re-trained.

    All-Star Express Movers
  • These movers canceled on us at the last minute. I think they are overwhelmed with work right now, but they left us in a real bind. We were three women trying to empty my late sister's home by ourseves Luckily, some friends of my sister's were able to help us a little or we wouldn't have been able to complete the move. Please issue my refund!

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    Aleta E.
  • The one guy who did the Huntington Beach job recently was amazing. I apologize I forget names.

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    Jeremy J.
  • Amazing service, very courteous and I’d highly recommend

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    Wendy M.
  • Need to improve communication before the move.

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    Lisa S.
  • Horrible communication. I had to call them to verify the move and details. Movers were awesome. Worked quick and very good.

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    Lisa S.
  • The movers were great! They worked the entire time without taking a break. Will recommend them for the move!

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    Amarpreet S.
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    Sandeep R.
  • They unloaded my truck in record time, were very courteous, and willing to work around some of my unforeseen issues. Definitely recommend.

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    Cynthia K.
  • Great job, very helpful!

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    Karen D.
  • The guys were great! Fast and efficient!

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    Barry A.
  • Guys very friendly, professional, and quick. Did a great job, would highly recommend!!!

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    Bill I.
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    Janice W.
  • Timely. Helpful. Good natured and thoughtful. Would definitely recommend!

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    Dean W.
  • great!

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    YOUNGJU K.
  • Moving helper was supposed to show up the morning of June 10. I tried calling twice the day before to verify that we were scheduled (the 9th) with no reply. Called twice the morning of June 10, no response. My wife called in early afternoon of 10th and they said that they would be here by 4:00 p.m., We almost had the truck unloaded by then and she told them to let her know if/when they were coming. They texted me at 3:51 pm on the 10th saying they would arrive at 5:05. We had finished unloading at that point and told them not to bother. I would like a refund of money paid.

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    Wheeler S.
  • I received a text from the moving helper telling me they were unavailable and to cancel my reservation

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    Tammy M.
  • I have moved a lot. These guys were the best we've used!

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    John K.
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    Joshua C.
  • Said they’re unavailable the 27th

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    Will J.
  • Told me he wasnt sure he could make it even today much less this morning

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    Christopher M.
  • TJ and his crew arrived on time and immediately went to work. They took great pride in handling our furniture and worked together seamlessly. They never took a break and had us loaded in no time. They even took the time to provide advice on properly securing the load during transit. We would def

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    Michael E.
  • Great guys that worked hard.

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    Timothy T.
  • provider could not do time scheduled

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    Shea W.
  • Professional guys and quick.

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    Samantha M.
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    Star S.
  • Best movers I’ve ever seen. So friendly, and did it so fast! We will tell everyone about them, and use them in our next move! Wonderful just wonderful!

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    Eden B.
  • No show

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    Justin B.
  • Services never completed. Refunding to VIP to book new movers

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    Brandon D.
  • Tried calling and texting for almost 2 hrs without any communication or even reply.

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    David B S.
  • Moving helper never responded to my phone calls

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    Gregory B.
  • TJ and the guys showed up early, which was great! They got everything unloaded quickly and carefully! We thought they were excellent and highly recommend All Star Moving!

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    Patricia I.
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    Sherry C.
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    Robert T.
  • The second time this crew was used and they continue to be outstanding in every aspect. Very efficient and timely. Friendly great service!

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    Paul M.
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    Susan J.
  • I already provided a $60 tip to each helper. Actual kept them 2.5 hours

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    Debra D.
  • The guys did a great job unloading our truck. They were on time, friendly, worked efficiently, and finished quicker than we expected.

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    James M.
  • These guys were pros and did excellent job

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    Clayton K.
  • Both of these men worked hard and quickly. They were very professional. Thanks

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    Stephen G.
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    Frances L.
  • The movers we had were awesome. Very professional, courteous and very conscious of what they were doin and packing.

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    Robert K.
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    PHILLIP P.
  • Great workers!

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    Elena R.
  • Arrived 1 hour late and wasn't called until they were 15 minutes away. They left as soon as the truck was unloaded, and their payment was confirmed. Would have been nice if they asked if there was anything else needed, since I paid for 2 hours.

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    Holden M.
  • I called and left a message and also emailed Moving Helper All-Star Moving Express on 7/23/2020 after my order email was received. It has been over a day and I still haven't heard from them to confirm my date of 8/3/2020 and time. I don't think they want the business and I don't want to wait for them to call me, so I am going to choose another Mover Helper.

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    Gina G.
  • Great guys! Very courteous, fast, respectful of my items. Highly recommend!

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    Lisa K.
  • Best crew ever

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    Sultan S.
  • The crew that helped us were very professional. They showed up on time and got the job done efficiently and carefully. I can't say enough about the job they did...highly recommended!

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    Charles R.
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    Morgan R.

    This bad review was because the customer booked for 3 hours, and we finished in less than 2. Movinghelp does not refund for unused time. Our company had no control over this policy.

    All-Star Express Movers
  • TJ and Pautez did great job. Fast, efficient, and great attitudes. Very professional.

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    Mike F.
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    Billy W.
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    Richard H.
  • Charles and Tez were outstanding! Very professional and friendy. Thanks Moving Help.

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    Jerome C.
  • Great guys! Great job!

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    Leigh T.
  • TJ and Jacoby were AWESOME! I highly recommend them! They were on time and super nice. They treated my stuff with kindness and care! Because of TJ and Jacoby, I can now rest at ease knowing it will all get to where I am going safe and sound!

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    Jeffrey K.
  • Great, on time, good communication, quick and careful guys that moved things around to fit everything I wanted in there!

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    Mary Ellen R.
  • I was very impressed with how quickly they loaded and unloaded our stuff. They were very friendly and did a great job. I would definitely recommend them to friends.

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    Billy L.
  • I couldn’t possibly put into words how incredible these guys were. Amazing team and wow! Super fast.

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    Clint B.
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    Jennifer S.
  • Jonathan was my initial contact with the company, he was courteous & explained the services that the movers would performed. On my move date, James & Antonio we’re prompt, professional & very accommodating! I would highly recommend All Stars Movers!

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    Debra M.
  • I highly recommend these guys very hard workers friendly and honest professionals

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    Joseph A.
  • Very fast and efficient! They can really make the best out of the space. I highly recommend them

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    Carson T.
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    Lola S.
  • Did a great job!

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    TRACY C.
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    Katie H.
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    Victoria S.
  • My move was completely disorganized and they quickly stepped in, organized it, and got the things to where they needed to be. It was very hot but they kept moving like they were on a mission. The majority of my chaos was due to movers not showing in Minneapolis. They renewed my faith by how good, fa

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    deb t.
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    Jenny F.
  • They worked hard on a hot day. I would definitely use them again.

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    William T.
  • Great guys, worked quickly and took great care of our belongings. I would recommend them to anyone.

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    Brian S.
  • Great - contacted me the night before to set up a time and told them 3PM. Moving day rolls around and they had minor things come up and would be delayed until 5PM. That’s fine, I had things left to pack anyways. Quickly and efficiently loaded everything, nothing outright broke. Weren’t as careful as

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    Julie L.
  • Thanks for the help, you made life much easier.

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    Paul M.
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    Greyson C.
  • These guys are outstanding! Replied to communication about scheduling the move immediately. Arrived on time and finished the job early. Stayed to help put furniture together and I wrap stuff. I got 3 movers for 2 hours to unload a 26 foot truck filled to the brim and a 5x8 trailer. They were efficie

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    Becky J.
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    Kimberly W.
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    Tom C.
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    Elizabeth S.
  • Very polite, very careful with belongings!

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    Mitzi M.
  • They did a great job! Would definitely recommend them to someone.

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    Jeana W.
  • These guys are very efficient, professional and fast! Great service!!!

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    Donna F.
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    Joe W.
  • The company that helped load the truck told us that you would help unwrap and set up furniture. That did not happen. Other than that the service was good. Thanks

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    Glen K.
  • Excellent

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    Vernal B.
  • I would recommend this company to anyone who wants excellent service. Both men were hard working and very polite. We couldn't have unloaded without them.

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    Marie F.
  • They provided excellent service.

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    Spencer T.
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    Kimberly H.
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    Terri C.
  • TJ and James were very hardworking and got the job completed ontime. They were easy to work with and professional. If you are looking for a crew that shows up ontime and works hard to get the job done, look no further.

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    Gary J.
  • They did not listen to anything I asked them to do, very disorganized, waisted a lot of time moved boxes in first instead of furniture into a climate controlled environment. They had to move boxes out of storage to store furniture and left boxes in hall way. They tried to store my sofa and loveseat

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    Pamela L.

    We are always professional and customer satisfaction is our 1st priority. We loaded the storage unit as you requested, but your unit was not big enough. We loaded the unit 3 different times, and your items still would not fit.

    All-Star Express Movers
  • The movers and I agreed to meet at 8:30 on the scheduled date, and they did not show up. I texted them and they responded they would be there around 10:30, but I had already loaded the truck myself.

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    Lana F.
  • Very professional and super quick.

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    Cristal J.
  • They did an amazing job! We originally didn't think we would be able to fit everything in the truck we rented but they were able to make it all fit! They worked hard thoughout the whole process and took care of everything!

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    Lauren B.
  • John called and asked if he could change times from noon to 3 pm. It was ok with me and it really helped them out. So they showed up with 4 movers instead of 3, awesome! They packed the 26 foot UHaul in exactly 2 hours. I would definitely use these guys again. Well worth the money!

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    DAVID H.
  • I left multiple messages and voicemails and the mover never showed up or even called back until the day of the move and past the time they were supposed to be there.

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    Molly W.
  • They are not available on the day that we are wanting to unload.

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    Jimmy W.
  • These Guys Are the best

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    Agee G.
  • They was extremely friendly and helpful and professional in her condo and move very rapidly

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    Larry M.
  • I was needing to change the time of my order and I left a message and email for the mover but didn't get a response after reviewing the website for help it said to cancel and book another mover which I did separately

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    Anthony S.
  • The 3 guys were friendly, however during the work, one of them bumped their head on the glass kitchen lighting over where the table used to be, and sent it crashing down from the ceiling, cracking some of the glass bulb globes. They put it off to the side, and didn't really mention anything about it

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    Roy I.

    We informed you about the bulb when it happened. We don't have a problem replacing any items we damage. You told us it was no problem, and even gave a tip. Customer satisfaction is our 1st priority.

    All-Star Express Movers
  • Outstanding exprrience. Glad I used these guys.

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    Timothy D.
  • HIRE THESE MEN !!! They were courteous, professional, efficient and over all THE BEST Movers I have had in my 17 moves. Yes I have really moved that much. On time, super polite and EXTRA CAREFUL... just can’t say enough good things about all 3 of them. Jonathan was always in touch with me quickly.

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    LYNN N.
  • Mover is no longer available at the time needed.

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    Thomas G.
  • Great movers! They communicated with us, were on time, and efficient. Would highly recommend.

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    Kaitlin P.
  • Nothing but accolades for All-Star Express Movers! I booked another company a week earlier and became extremely nervous when I never heard from them and phone contact didn't work. I rebooked with All-Star with very short notice and got a call IMMEDIATELY! I wanted to cry. They kept contact, showe

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    Nancy C.
  • The crew showed up on time.. communicated with me about arrival time was very courteous and professional and loaded it within scheduled time..I would definitely recommend and use again... Thank You

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    JEFFERSON S.
  • Overbooked. The mover contacted to inform us of this issue. They were very professional and offered to continue if we could not locate another service. Recommended anther service.

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    Bill B.
  • These guys were good! Fast, friendly, and efficient. Hired two, three showed up for the same price. What took me 12 hours to load by myself, these guys unloaded in 1:45!!! NEVER sweat a move again!

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    David G.
  • Very accommodating. Replied immediately to my calls.

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    lisa p.
  • Jonathan and T.J. Rearrange their schedule for an earlier unload. Very respectful. Placed items where requested. Never bumped a wall. Great movers.

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    Charlie M.
  • Great guys, hard workers, and would totally recommend them.

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    Chris F.
  • TJ and Jonathan was the best helpers I've ever had. Fast, reliable, safe, efficient, polite, and never even took a break. They had that 26ft truck unloaded in less than 2hrs and it was packed tightly.

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    Audrey B.
  • Very friendly, did a good job. Would use again.

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    Helen R.
  • Very professional and polite.

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    Warrie M.
  • Fast, efficient, careful, and on time.

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    Brandon D.
  • Great customer service

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    Sheila B.
  • They were great. They were held up slightly at a job before mine but called and gave me advanced notice so I wasn’t sitting around waiting. Very professional and personable. Highly recommend.

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    Stacey M.
  • The gentlemen did a first-rate job. Was happy with professionalism. Would recommend and use again!

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    Terrence H.
  • Great!

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    William T.
  • Good workers.

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    MARK M.
  • I would definitely use All-Star Express Movers again for our future locations!

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    Loretta K.
  • Jeff and Wily were great to work with. Arrived early and ready to work. They handled all of my items with great care. Would highly recommend.

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    Stacey M.
  • Very nice and polite getlmans

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    Lionel C.
  • No problem great

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    Lionel C.
  • Would recommend to anyone!!

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    Amanda H.
  • These men are great!!! They did a fantastic job moving me upstairs to my apartment, and were also very friendly. I highly recommend their moving service.

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    Jeannie M.
  • Very professional, courteous and timely!

    Rating:
    Priska L.
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