Silver Spring Moving Services

Grado total:
4 estrellas de 5
Trabajos terminados:
39

Customer Reviews

  • No one called or showed up

    Grado:
    Sanker S.
  • The moving company told me that they were unable to process my payment. They did not contact me again of time and now it's the morning of my move and I have no one. I'm fucking angry!!!

    Grado:
    Nicolasa H.
  • The phone number for Silver Springs has no voicemail set up and hangs up each time I try to contact. Additionally, have called Moving Help and been on hold over 1 hour (long after the hour long recorded message ends) and still am unable to get anyone to help clarify services and what to expect with the move. I am going to use someone that I can actually get ahold of. I expect a full refund.

    Grado:
    Kristy H.
  • I was unable to contact the helper. Also, the helper did not make any attempt to contact me.

    Grado:
    Anietie E.
  • I called and texted several times and tried contacting through the email address listed and it said it was not a valid email. I took screenshots of all of these attempts at communication. I then tried hiring another mover from this site who started talking about ad on fees for same-day bookings and travel expenses that were not listed on the site and asked for additional payment in cash.

    Grado:
    Tara R.
  • I tried to schedule day of and did not work out

    Grado:
    Anthony L.
  • The helper did not call or show up. Until I reached out mulitple times, they let me know they broke a finger. Why are you listed as available to work if you know you cant.....time waste-er

    Grado:
    Oluwatosin F.
  • We called 30 times, no response.

    Grado:
    David H.
  • Never showed up, and did not answer the phone despite calling numerous times.

    Grado:
    Sonya I.
  • Anthony the Moving Helper thought I didn't need to have the UBox delivered to my place by their crew, even though I specifically ordered U-Box DELIVERY & Load / Unload. He was taken by surprised on the day of service and said he didn't have a vehicle capable of delivering the UBox to me at the moment. He said he would try to resolve the problem and call me back, but he never did. I was not able to reach him afterward; he didn't pick up my phone calls to give me any update. I have hired a different Moving Helper today who promised me they will do the job so I am canceling this one.

    Grado:
    Albert C.
  • I haven't heard from anyone since I made the reservation and I called the number listed and keep getting a message stating the person I'm trying to reach cannot be reach at the moment and I move tomorrow.

    Grado:
    Thmeka C.
  • Worked hard to move heavy couches up 3 flights. Couldn’t have done it without them!

    Grado:
    Gregory A.

    We are thankful that we were able to help you. Thank You for the positive review.

    Silver Spring Moving Services
  • Owner wasn't prepared, my move was subpar as a result.

    Grado:
    Aaron E.

    In addition the moved was booked for 26 foot truck 2 men only. I arrived and there was a 20 foot truck instead. I came very prepared with a extra mover free of charge. Plus packed it all.

    Silver Spring Moving Services
  • Movers were late and unprepared. I don't recommend them. Even more frustrating was the Customer Service, it was dismal.

    Grado:
    Aaron E.

    Sorry for your experience but i am happy there were no damages and your items were moved securely. Our scheduled was jammed with work which i explained. Customer service was very helpful in your case.

    Silver Spring Moving Services
  • Quick and quality work

    Grado:
    MICHAEL M.

    Thank You for the great review

    Silver Spring Moving Services
  • Scheduled a 1pm move with Anthony Alberga Services, LLC. Mover called at 1pm to say they cannot be on-site until 3pm. 330p No-show, I called mover at 330p and left message. I found a local moving company online to complete the move, and not through Uhaul referral services. I texted Mover that I was cancelling services at 345p. Anthony/Mover texted that they are being kept at another job that keeps adding hours to the AM scheduled move.... Poor communication. The mover should have let me know before 1pm if not able to make the scheduled appointment. I was scheduled to be out of town this and needed to cancel because of this setback.

    Grado:
    ROBERT O.
  • These two guys were great, finished early and even helped my mother move some furniture around her house.

    Grado:
    Gail H.

    Thank You for the great review.

    Silver Spring Moving Services
  • They were quick in unloading the truck.

    Grado:
    Chris B.

    Thank You for the great review.

    Silver Spring Moving Services
  • The mover did not show up

    Grado:
    Paul W.
  • Everyone was very friendly and efficient, and they were good with packing everything nicely and compact into the trailer.

    Grado:
    WOO M.

    Im so happy that you were pleased with our services. Thank You for the great ratings.

    Silver Spring Moving Services
  • Anthony and Dayvon were great. They worked all day helping me move my parents down to Frederick. They were careful, considerate, and polite. I would definitely recommend them.

    Grado:
    Polly M.

    I am thankful that we were a help and thank you for the positive review.

    Silver Spring Moving Services
  • Working with Tony was terrific. He kept his cool and was very optimistic about safely packing the truck, which (to my surprise) he did quite well. My furnishings arrived perfectly 160 miles later.

    Grado:
    Susan A.

    Thank you for the great review and i am so happy you and your belongings made it safe.

    Silver Spring Moving Services
  • On time, very polite and professional

    Grado:
    Margaret W.

    Thank you for the great review.

    Silver Spring Moving Services
  • Unable to travel.

    Grado:
    SCOTT M.
  • They do not service this area. They are 80 miles away!!!

    Grado:
    Dylan L.
  • Called and left a message and still haven't received a call back. Moving helper never called or sent a message to check in and inform us that they would be helping.

    Grado:
    Elizabeth C.
  • This is the 2nd or 3rd time we have had them come help move things on the church campus. I cannot say enough positive about them. They are on time, work hard and fast, they take care not to damage.

    Grado:
    Catie Q.

    Thank You so much.

    Silver Spring Moving Services
  • Great job! Very diligent and helpful.

    Grado:
    Jessica F.

    Thank you so much. Enjoy!

    Silver Spring Moving Services
  • I was in desperate need of a helper and he delivered magnlificently. will use him again.

    Grado:
    Clayton A.

    Thank You so much.

    Silver Spring Moving Services
  • Called and told his partner dint show up, so could not come.

    Grado:
    Jagadish T.
  • I scheduled the job for first thing in the morning. The mover stated his hours begin at,6 on Thursdays, but I left a message an tried to call 2 more times and there was still no answer.

    Grado:
    Sheila S.
  • Great Job guys..best of luck in your future...

    Grado:
    richard b.

    Thank you so much for the great review.

    Silver Spring Moving Services
  • The mover agreed to arrive at 8:00am to help move a few pieces of furniture. I called him at 8:15am and he was not even on the road to come to the residence. I managed to load everything that I needed help with before he called to say when he could arrive, so I called him to cancel. He responded "OK".

    Grado:
    Kenneth H.