Option Moving Company

Grado total:
3.5 estrellas de 5
Trabajos terminados:
78

Customer Reviews

  • I contacted movers over 10 times and no answer and sent an email and no response. I couldn't leave a message because their voicemail is full. How does a business run without answering their business phone. Very unprofessional.

    Grado:
    Erica B.
  • No response to calls, voice mail was full

    Grado:
    Negar F.
  • I called them several times and they did not answer or contact me

    Grado:
    Juan B.
  • Great guys. I will be calling them anytime I move now!

    Grado:
    Michael P.
  • completed work quickly and efficiently. no damage and finished 30 minutes early!

    Grado:
    denise K.
  • Movers were digilent at moving items. Movers were also careful not to break items.

    Grado:
    Melissa J.
  • The helper did not contact me for my 11am job. I called at 11:20am and was notified they were running behind. My move was pushed to 1pm, then 2pm and then called again to let me know elevator service at previous site was not working so they were unable to confirm a time. I cancelled and had to work with another company as I already had the truck rented.

    Grado:
    Anokhi D.
  • Ive never had such poor service! one guy was using profanity and did not handle me items with care! in addition, he tried to receive cash for extra hours. They came unprepared and used shopping carts

    Grado:
    Suzes C.
  • Did not show and when I texted if they were coming, they replied no they had an emergency. I tried to work with them for tomorrow but they couldn't make that either.

    Grado:
    Tim C.
  • Would not recommend. They were an hour late and were slow at moving in an attempt to collect money for an extra hour.

    Grado:
    Markese S.
  • Options moving company .....they were awesome once they arrived almost 2 hours later. The moving guys were awesome ! Their manager Kendrick is dishonest and unprofsssional

    Grado:
    Angela A.

    Dishonest how? What did I ever say to you that was dishonest? I am the one who even allowed for the job to still happened after movers’ transportation issues and STILL gave you a free wall mount...WOW

    Option Moving Company
  • Schedules didn't work out

    Grado:
    Mitchell P.
  • Professional and knowledgeable. I would totally recommend!

    Grado:
    Bernard B.
  • These guys were great! Very polite and courteous, kept us updated on arrival time. hardworking and finished everything on time. I'd highly recommend them.

    Grado:
    Kariann D.
  • Pretty crappy. The job took twice is long. Furniture and walls scratched. Dropped things.Tried to SCAM for overtime per owner's request via text.

    Grado:
    Kndia D.

    I truly apologize. However, as set by Moving Help’s agreement, OT is exactly like the rate you booked for: it is set by me, the owner. You could have stopped the job after the 2 hours you booked for.

    Option Moving Company
  • The mover spent over 90 minutes trying to get my treadmill from the entry way to the 2nd floor then advised they would need to dis-assemble the treadmill to get it upstairs but only after severely damaging my hardwood floors with deep scratches and damaging my brand new treadmill. I advised Kendrick that I would like to cancel due to the damages to my property. He apologized and said that I would have to contact moving helpers for a refund. I would like to be reimbursed for the damages to my property.

    Grado:
    Marsha T.
  • Great service, very professional.

    Grado:
    Daniella W.
  • They have done excellent job.

    Grado:
    Rajendra B.
  • No comment.

    Grado:
    Margaret C.
  • These guys were very helpful and fast! Thanks for doing such a great job on short notice!

    Grado:
    Wendy D.
  • I could not get a hold of the movers.

    Grado:
    Shayna T.
  • I could not get a hold of the movers.

    Grado:
    Shayna T.
  • Went above and beyond. Very happy

    Grado:
    Shandra L.
  • Arrival was delayed but you made it great by providing an extra man to ensure the job was completed on time.

    Grado:
    Patricia M.
  • they cannot help

    Grado:
    Morgan J.
  • Terrible service. Damage my furniture. Left my beds down. Lost my screws to my bed. Took 10 hours to do a four hour job. Smoking marijuana on the job

    Grado:
    Lavonda R.
  • Best movers in Atlanta! I would definitely use them again!

    Grado:
    DEMETRIS C.
  • Took 10 hours to do a four hour job and still did not complete it left screws to the bed and lost some of them along the way could not put up that bedroom set number to did not deliver my tall Chest

    Grado:
    Lavonda R.
  • No calls returned

    Grado:
    Lynsey B.
  • I would like to reschedule for Aug 4th 6:30pm...very unhappy with the follow ups on return calls

    Grado:
    Lavonda R.
  • I would like to reschedule for Aug 4th 6:30pm...very unhappy with the follow ups on return calls

    Grado:
    Lavonda R.
  • I called 4 times and texted them to please call to confirm (I have had no-shows in the past). No contact from the movers whatsoever. Therefore, I have hired my own moving help. PLEASE CANCEL THIS ORDER ASAP AND ISSUE A REFUND ASAP

    Grado:
    Alexander G.
  • No response to my call and I didn't get a call either.

    Grado:
    Bijan S.
  • THEY WERE REALLY COOL GUYS EFFICIENT AND FAST WAS REALLY HELPED ME OUT ME OUT

    Grado:
    Brandon T.
  • No one answered the phone.

    Grado:
    Lori T.
  • Young boys need direction on how to handle things. Else they drag and drop things as they wish. Booked 2 movers but 3 ppl show up. And one guy didn't handle things carefully.

    Grado:
    Aravind G.
  • Very nice and respectful. Loaded the box quickly and efficiently. Would definitely use for any future needs.

    Grado:
    Sharise E.
  • The workers sent were extremely helpful and mannerly.

    Grado:
    Shoshannah U.
  • I was contacted within minutes of setting up service. Each person handled my belongings with care. They unloaded the uhaul quick and diligently. I would definitely recommend !

    Grado:
    Monica C.
  • Movers very young and professional. Did a very good job unloading the truck under 2 hours and good attitude. Will use them for service again.

    Grado:
    Aravind G.
  • Scott and his brother did a excellent job in a timely matter. Thanks guys

    Grado:
    Ronald D.
  • Broke a box of wine glasses marked Fragile--had stacked too many boxes trying to hurry and it fell. Arrived 30 minutes late--didn't have their own ride. One guy was new. Stood on the couch.

    Grado:
    Mariah C.
  • Very good polite men

    Grado:
    Richard M.
  • They were very polite and precise.

    Grado:
    Denay J.
  • Thank you

    Grado:
    Estelle C.
  • Guys do the work quickly, pleasant guys!

    Grado:
    Dmytro Z.
  • The Option Moving guys (Jay and crew) were awesome! Very courteous and helpful. Worked hard and helped past the scheduled time without any question or complaint. Fantastic company!

    Grado:
    John B.
  • Please refund money

    Grado:
    Sarah S.
  • Excellent

    Grado:
    Raphael A.
  • Only finished on time because my son and a family member helped

    Grado:
    Ashley W.
  • Excellent service. On time and friendly.

    Grado:
    Prashanth M.
  • Movers worked okay however they scraped the paint off my wall when. Moving my washer in my new apartment which leaves me paying for damages. Im not happy about that at all.

    Grado:
    Latia D.
  • Thank you for your help and quick response to addressing my concerns.

    Grado:
    Erika M.
  • Kendrick Scott at Option Movers has impeccable customer service skills. After a rocky start on a rainy day, he was able to handle my discontent with grace and sincere understanding.

    Grado:
    Erika M.
  • Both gentlemen who moved my belongings did a great job! They were able to get everything in the apartment in under the allotted time and placed furniture where I requested!

    Grado:
    Andrew M.
  • Last minute move, can't get in touch with movers.

    Grado:
    Lindsey H.
  • Last minute move, can't get in touch with movers.

    Grado:
    Lindsey H.
  • Great crew. Very hard working!

    Grado:
    Kannex F.
  • No show after called and said they would be late. Need full refund now

    Grado:
    Vanessa F.
  • Despite confirming the job in a phone conversation this morning, they never showed and did not respond to calls, text, or email.

    Grado:
    Francena L.