Planet Express
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Customer Reviews
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They were very careful and took care of my belongings during loading and unloading. Very pleasant gentleman to work with. Would definately recommend.
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Cool people Very fast moved two couches ,washer ,dryer and a stove within a hour
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Thank you for the help + flexibility on the time! Overall experience A+
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Shane and his team are simply great!
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Overall good experience. We've used them before and would use them again. They did a good job with the moving and are very careful with our things. One issue was the crew took 45 extra minutes (over the 25 minute travel time) between locations. One other issue was they couldn't take Venmo for overage charge. Since we didn't plan to go over time we didn't have enough cash and they made us go to an ATM.
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I needed a piano moved and they were unwilling to move it from the basement level of the house.
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Would definitely hire again
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Excelent comunication, Chris and Eugene were great, very fast and careful handling everything, recommended!!!
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The movers told me they were unavailable
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Third time I hired this team since mid-2023. Always good results!
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They were very professional, polite and completed the job in time. I would highly recommend them
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Very helpful gave them cash tip
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The were polite, efficient and helpful. I'd hire them again in a heartbeat.
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could not contact
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I actively chose them since they did a good job last year. They were supposed to do a load and unload – 4 hrs load, 2 hrs unload. Reasonable. It’s been done by them last year. This time around, it was totally different. They showed up late. Took plenty of brakes and were super slow. They didn't listen and grabbed stuff they weren't suppose to grab, didn't wrap stuff they were suppose to wrap, destroyed plenty expensive items as well as walls (they tore up two different mattress wraps and still dragged the $3000 mattress on the floor). On top of that, they blackmailed us to add more funds with half a truck left. Not only that, their own clock seemed to run faster than mine because it took only 30 min to run down the funds for the additional hour. Then we got more blackmail, this time for cash. This gangster stuff shouldn’t be legal. Somehow, the truck didn't get emptied on time but 25 moving blankets were neatly folded.
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No items were damaged no walls were scuffed had 7 and a half hrs worth of work only had 6 hrs gave 30 mins for brakes stuff was loaded and unloaded with no dmg
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I actively chose them since they did a good job last year. They were supposed to do a load and unload – 4 hrs load, 2 hrs unload. Reasonable. It’s been done by them last year. This time around, it was totally different. They showed up late. Took plenty of brakes and were super slow. They didn't listen and grabbed stuff they weren't suppose to grab, didn't wrap stuff they were suppose to wrap, destroyed plenty expensive items as well as walls (they tore up two different mattress wraps and still dragged the $3000 mattress on the floor). On top of that, they blackmailed us to add more funds with half a truck left. Not only that, their own clock seemed to run faster than mine because it took only 30 min to run down the funds for the additional hour. Then we got more blackmail, this time for cash. This gangster stuff shouldn’t be legal. Somehow, the truck didn't get emptied on time but 25 moving blankets were neatly folded.
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Communication could have been better, but when the guys did come they were professional, thorough, quick and friendly.
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Great crew, highly recommend
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Very unreliable
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Chris and Eugene were incredibly efficient movers and very friendly. Would recommend this company to someone looking for a great job!
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Easy job with these guys and the move was completed in the time I booked for!
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They were absolutely awesome! On time! Professional hard workers. Highly recommend!
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Highly recommended
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Eugene and Chris were awesome! Very polite and courteous!
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They are Professional. I would like to work with them next time. They are fantastic working.
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Shane and Chris were great, they really know how to pack a truck. They were both very conscientious about our oak furniture. They were very polite and very efficient. I highly recommend them.
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Shane and his crew are great! Good communication, very helpful, knew what they were doing. Even helped repack the truck contents we had picked up elsewhere. Highly recommended.
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The gentlemen were very professional and took great care in their work. They worked quickly and diligently. They were a pleasure to have in my home. I would hire them again without hesitation and will recommend them to anyone who is in need of their service.
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We got off to a slow start, but the two men who moved me were courteous and professsional (Eugene & Chris). I really appreciate their help.
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Shane and Eugene were great and managed to fit our furniture in a 10 foot truck. Very professional and knowledgeable!
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The two guys are very professional and completed the work very efficiently.
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Egenen and Chris did a great job loading up a 26' truck for us. Will definitely hire again
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Shane and Eugene were so efficient, professional, and careful with my belongings. They communicated their timing well and got the job done in a quarter of the time expected. Will definitely be hiring them again for moving help and would recommend to others in Ann Arbor area as well!
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Had great communication, were on time, and did a fantastic job.
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Hard workers. Very friendly and professional.
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Hard workers and very friendly and professional
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Hard workers!
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I have worked with Eugene and Chris for several jobs. They are a great team. Prompt, courteous, and professional. Will definitely call them again for upcoming jobs.
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Super chill guys that know what they are doing. Definitely use again.
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They are professional,reached on time and did whole moving really fast .I recommended them for any kind of move.
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Shane and his crew are awesome. They’re friendly, very helpful and fast. We enjoyed working with them during our moving. Highly recommended.
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Great communication weeks in advance through the day of the move. Only needed them for one hour but was happy to pay the minimum 2 hour rate to get the job done right.
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Eugene and Chris are great and did all the heavy lifting for us! This is our second time working with them! We highly recommend them!!
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I didn't heard from the Planet express, hence cancelling and look for another helper
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Very professional and courteous would definitely recommend A+++++++
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Top-notch and capable crew. Their technique, strength, communications, and approach to the move were excellent. Friendly and courteous. Highly recommended.
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Great service even though we had some issues not related to the movers they were patient with us and got us all taken care of....would definitely recommend to others A++++++
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Friendly guys and will do anything you ask of them.
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These guys were fantastic. They were early and stayed late to finish the job. They loaded the truck with care and precision getting the last pieces on when i didn't think it was possible. Great Job!
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The guys were super nice guys and extremely efficient. We will definitely use in the future!
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Great service, quick and very communicative. I would definitely recommend using this company and would use them again. It was hassle free and they made my move in very easy!
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CHOOSE THESE GUYS! They were an amazing help. They even accounted for arriving a bit later in the morning to save us some time while we got the U-Haul truck. They helped us move from two 3rd floor buildings to another 3rd floor building and a 3rd floor storage unit. Absolute legends. Best movers I've ever met.
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Chris and Shane were amazing! Punctual, friendly, and careful with our things. Not to mention, they were VERY fast and helped us maneuver our vehicle. 10 out of 10, would book again
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No response from moving help when needed. Changing to another mover.
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Shane and Billy rocked it. Very professional and courteous. Would highly recommend.
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Really nice guys and they showed up when they said they would. Only thing is they broke 2 expensive pieces of furniture.
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I feel there some confusion here we were the loading crew none of the furniture was broken when placed into truck
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Super quick, friendly, and efficient
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The entire moving process is smooth and stress-free. I appreciate their outstanding service
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I have tried calling them multiple times with no response.
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Fast, organized, pleasant team. Asked relevant questions. Followed instructions. Unload only - took boxes to appropriate places. Unloaded extra cargo without previous knowledge. 5-star 2-man team. Would recommend to family.
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Excellent efficient movers! They went above and beyond to accommodate issues with our moving situation. No concerns at all.
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Chris and Eugene were amazing! Blown away by their speed. Really nice too, which is always a bonus!
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The guys were initially a bit late but they worked very fast and completed the job very quickly and helped up meet the return time for our trailer. I definitely recommend them. The two guys were very nice.
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Shane and Billy were fabulous.
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Shane and Chris were amazing and went over and beyond during the loading of our Uhaul. It was over 85, and they powered through for 3hrs! Highly recommend their services.
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This was my first time I’ve used a moving service and I was blown away at the quality of service. They were communicative and beyond nice. They were so quick and efficient. They were magicians with getting my couch through a very narrow and awkward doorway. Would recommend them to anyone! Thank you Eugene and Chris!
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We were very impressed with the two gentlemen who unloaded our truck. The communication was perfect for scheduling the time. They moved incredibly quickly and were careful with my items, including some heavy pieces of furniture. Excellent service.
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Great communication. Hard workers!
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Excellent, skilled movers. Friendly, respectful and worked very hard in the scorching heat. Superb job, will hire again. Thank you.
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The guys were great and finished loading my truck quicker than expected! I had some really bulky furniture to get through some tricky doorways but they managed to get everything through without a scratch!
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They arranged with my friend while I was out of town to coordinate the move and everything went smooth.
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These were the two fastest, most efficient, friendliest movers I've ever had!
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Both very helpful and hard working
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Did a great job with moving my apartment. Fast. Good communications. Excellent packing skills.
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I didn’t received call back
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The movers were very good and worked well together. I would highly recommend this crew.
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They didn’t picked my call or returned my call
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They called me and said they can't do that morning and couldn't get to me until 3pm. That's too late to unload my truck since I am getting there the evening before. They told me to cancel and book with someone else if I want that morning.
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The two men that helped me were amazing!
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They were about half an hour late and their communication was not the best. However, they were very careful, knowledgeable, and efficient during the loading and unloading process. Overall, I would strongly recommend them.
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They were great! Very nice, treated our stuff with care, and went above and beyond for us. It was my first time hiring movers - I hired them on a referral - but I had a great experience. I definitely recommend!
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I had 2 movers scheduled for a 4-6 pm window to start. They showed at 550 pm and worked super fast and diligently! They worked in the cold rain as well. I was impressed with their ability to lift heavy items properly. 5 out of 5 recommend!
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Great job! Got stuck in traffic but called. Very friendly and worked fast.
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Shane and Christopher were so nice to work with, and took great care of our things. We would definitely work with them again!
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Shane and his coworker did an amazing job! I had used movers through U-Haul a year ago who didn't do such a good job and were unprofessional and late, to say the least. Planet Express was professional, efficient and met the 2 hours on the dot. Super friendly and outgoing and were extremely diligent in packing the truck, even folded the furniture pads and used gloves which I appreciated with all of my white furniture. They came prepared, on-time and I would use them again.
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Eugene and Chris are the best! I give them 100 out of 5 stars. Great people who get the job done!!!!
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Great guys! Very professional and got the job done quickly!
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They were awesome. The move was pain free and done within 3 hours. Will definitely hire again.
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They arrived 2 hours late and were unresponsive on the day. I’ve used them before and they were awesome, so it maybe was just a misunderstanding or miscommunication- but we did not use them and I’d like a refund as soon as possible.
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Great people
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Shane and his partner were incredible. They expertly secured our belongings from a 26ft truck into a 10x20 storage unit. It was a true masterpiece!! I would for sure recommend and use them again.
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Very friendly, very efficient
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Communication stars is low only because the 2 guys that came were given the wrong phone number so we had no idea when they were arriving but the 2 guys were amazing and were very helpful
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Thank you! The guys were great!
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Could not meet my time parameters.
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Chris and Eugene were seriously AMAZING!!! They were friendly, efficient, and fast!! Thank you again for everything!!
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Very professional and quick
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Excellent service, great customer service and fast. Would recommend for others to use.
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Extremely professional.
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Excellent service. Punctual and fast.
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I was moving things within my home, not to another home. They were careful with all my things, asked where I wanted to put items when they were unsure and did everything I asked. Excellent experience.
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They did not pick my call
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Called 3 times on different days with no answer or call back
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I've used Planet Express several times. They always do an outstanding job.
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These guys are great! Communication regarding job is great. Very nice and professional. Excellent job moving items. Highly recommend!
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The team was excellent. They were quick and efficient, knew what they were doing and were careful with my items.
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I tipped the movers in person
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This is the fourth time we have used Planet Express. Nothing says more about their quality than a repeat customer. Excellent team work and took great care of the items being moved.
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The guys were great. On time and excellent service. We have used them twice now and have never regretted it. We will definitely use them again. Thanks guys!!
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Professional, efficient, careful with our belongings, courteous, friendly, very fair price. Thank you for your help.
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Shane and Eugene were very friendly and helpful.
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Great movers, fast and efficient!!!
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Hardworking and professional.
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I only booked 4 hrs but needed then for much longer and they stayed until the job was complete. Really appreciate it. Thanks.
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Great job
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Simply impressed! Efficient and professional.
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Eugene and Chris were really good in their job and moved everything i needed from on location to another with utmost care
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Chris and Eugene were very professional, they took great care in handling my furniture.
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These guys were great. Dont go cheaper, you will not be disappointed. They were early and they were able to load a 26 foot truck in 2 hours.
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Planet Express went above and beyond to make this a smooth move. They arrived on time and were very pleasant about all of the tasks at hand. They handled our furniture as if it were theirs. Their professional and friendly demeanor was appreciated. I would recommend them to anyone considering a move.
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Best moving help I've found in over 5 years! Great communications, quick and careful with the actual move. Highly recommended
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Shane and Eugene were excellent to work with. They worked very hard and appear to have done a great job loading our truck I would highly recommend them and would certainly use them again.
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Fantastic team who went above and beyond. Highly professional, and did a great job. Friendly and worked hard. Highly recommend.
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I found out the job was going to require moving the object down stairs. The mover no longer offers that service. Very understandable
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Great move
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They are so fast, while taking extra care of my valuables. They also have great customer service skills. They are wonderful folks. So thankful I chose them! They are the best!
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They were already booked
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Great worker, they done everything in perfect ways.
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movers not available
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We would highly recommend this moving team to anyone. Kind, courteous and exceeded expectations
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They are professional in moving items between 2 stairs, they didn't charge any extra, but only drawback was 3-4 breaks in 2hr move.
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Our helpers were Eugene and Chris. They were wonderful to work with. They were hard-working and respectful and took the time to be sure our move went well and nothing was damaged. We would definitely use them again and would refer them in a heartbeat. Two great guys!
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Great help, careful with everything and quick.
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Very professional and asked questions regarding furniture placement. Awesome movers overall! Would highly recommend!
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unable to contact movers
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Unable to contact movers in timely manner
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Best movers in Town!
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They did a GREAT JOB!!! We will be using again to deliver to my new home!!! Great people!!!
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Super helpful, fast, and thoughtful. Also they were just really cool guys. Thanks Chris and Shane
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Would highly recommend! Very professional!
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I’ve not heard from Planet Express and need help moving on time.
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Very professional, kind, and thoughtful gentlemen. I'm very thankful to both men.
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It would have been better if I had a range of time for when the movers would be at my place but once the guys got there, they were awesome!
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Shane and Billy were completely efficient, and very professional. They worked diligently and filled my trailer to the brim , handled my belongings with care. I would definitely request these two guys again Thank you.! Good job Jennifer
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They did a great job.
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Friendly and thorough
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They were polite, professional and fast. They unloaded my stuff in the expected two hours.
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I spoke with Shane and they can complete just one job and will keep the order for Macomb. They unfortunately cannot have 4 orders and only 3 for the afternoon/evening. He was very helpful!
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Shane and Chris were exactly what I needed! Helpful and professional. They worked fast and figured out how to make all of my stuff fit. Thank you!
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I would hire them again. Very fast at the loading job that I hired them for and they were very professional in terms of checking in to let me know that they are holding the time for me. Very smooth experience. I moved my truck over 700 miles and things held up during the transit and arrived safely at the destination.
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Fantastic team, they worked hard and got everything done perfectly!
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Shane was great. They were prompt, professional and quick. Communication was also great.
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The guys doing the moving were great. But, the owner (Shane) doesn't return calls. Yes, he called to confirm after I placed the order. But then never returned my call the day before to reconfirm. There was also confusion about what time they were starting. So, the morning of the move, I was left wondering if they were going to show. Gladly, they did and it went well. A simple text or call back would have made the whole thing better.
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They were double booked
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They did great job!!!
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Movers were very quick and efficient. Helped us do the move in 3 hrs. Were very professional and friendly.
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Eugene and Chris were fantastic! They were willing to move anything to any room, and worked with a ton of speed!
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Shaylan and Billie were amazing. Very efficient, friendly, and helpful. They did a great job and I would 100% hire them again for any moving needs…you cannot go wrong with Planet Movers
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I tried to touch base with the guys i called and texted them more than once however got no response...
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The guys were amazing and worked incredibly fast.
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Great service from Chris and Eugene thank you!
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Unable to contact
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I emailed and called within 24 hours and after and have received no response and the phone number is not working
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Eugene and Chris were very helpful, polite and professional while moving my items into my apartment. I would definitely recommend Planet Express!!
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Movers were paid via cash app on the day of. Did not have phone to verify payment code
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the communication was great leading up to the move! They were super flexible as my arrival time shifted and the team did an amazing time unloading safely! Tipped in cash.
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The gentleman were very patient with me and never tried to rush me! They were also very professional and pleasant to work with. I will be requesting them in the near future.
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Very efficient service.
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Shane and his Son were Very Polite and got everything loaded in a timely manner. Dee Dallas
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This team was great. Super professional and super quick. The moving was smooth and in less than 120 minutes.
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No issues with this company. Excellent communication about confirming date and time as well as letting us know when they would be arriving day of move. Worked hard and efficiently in the short time we had them and loaded everything in time frame. Both movers were friendly and professional, careful w
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This was the 2nd time that I utilized this company. They are top notch. I wouldn't use anyone else.
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Eugene and Chris were amazing! They were prompt, courteous, professional and friendly. I would highly recommend them and use them again in the future! Thank you!
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Eugene and Chris were professional and efficient.
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Good communication, timely, efficient
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Overall, a great experience. Chris and Eugene were very helpful, fast, and friendly. My only complaint would be the communication before my move-in. They were 40 minutes late and I only got a call 8 minutes before they arrived, when I was expecting an hour in advance. I wasn’t notified they would be
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Second time using these guys! They are friendly fast and efficient! You don’t have to worry about anything. They confirm before moving anything special and very kind. Will use them over and over again!
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Great and knowledge about the moving process
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These guys were very professional, courteous, and careful with each and every piece of my things.
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They arrived over an hour later than scheduled. Stayed exactly 120 minutes to load truck. even tho they had been contracted to load and unload. There had been a lengthy discussion prior to scheduling ad to length of time. I was left with a truck full of goods and no help to unload while truck schedu
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They were exceptionally competent and professional and really went above and beyond to turn around what had been a rough day of moving. I was late to meet them because I'd only allowed 3 hours to pick up my ubox and it took 4 hours. They were patient, kept in contact, and when I finally arrived an h
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Chris and Eugene were great, incredibly helpful, communicative, nice, and hard working. We ended up having more stuff than would fit in the truck but they worked so hard and thoughtfully in an effort to get it all in and spare is having to cram it elsewhere, and they ALMOST did. I would definitely h
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Very fast, positive focus
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Did an awesome job! Thanks so much.
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The guys were amazing!
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The two man crew was exceptional I would recommend it to everybody. Eugene was the leader and both of them are very hard working and very knoligible in what they do. Thank you.!!!
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These guys were pros
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Shane and Chris were wonderful. Super pros at what they do and they were able to Tetris everything we had to make use of every bit of space we had in the truck. Also really nice guys, would be happy to recommend to anyone who needs great movers!
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The guys did an amazing job loading our moving truck to the brim to get as much out of our storage unit as possible. They always let us know when they were taking a break (even if just a quick rest after lifting a heavy item). Price was very competitive/fair. The guys were also very personable and k
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They were great, efficient and professional
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Moving helpers showed up late and refused to complete the job too.
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Very experienced and knew what they signed up for. Job done with perfection! Highly recommend.
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Excellent service. Very knowledgeable about unloading and best protecting our stuff. Would hire again.
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Very friendly and efficient. Communication was awesome. Thank you ??
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Very efficient and professional.
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We could not have asked for two better guys that showed up today. Seriously 20/10 service . Extremely professional and knowledgeable about loading everything up properly. I only wish we could bring them with us for our unload !! HIRE THEM; you won’t regret it!!
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Movers were personable, careful, and quick! Highly recommended!
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The movers were extremely helpful. (Tip was paid in cash). Thanks!
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Planet express does not do delivery of U-haul box
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Eugene and Shane provided excellent service and helped us get our move from Michigan to Illinois on the road! They are the best!!!!
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They showed up late and took frequent breaks. One worker did not ask if it was okay to smoke and lit his cigarette not only in front of me, but in front of my non smoking apartment building. I was charged an extra $40.00, for a half hour in order for them to off load the truck because they ran out o
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After many moves and many helpers, trust me, these are the guys!! You won't be disappointed. They packed a very fragile frog , yes frog, glass tank for me. Arrived perfectly. I will definatley look for them for my next move. Nathan C
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Chris and Eugene were great! They moved quickly and efficiently and helped us with everything we needed. They are great at their job.
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Very professional and good service!
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Very helpful and took the stress out of moving. Will definitely use this company again if I move. I will also recommend them to any friends and family that are moving.
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Communicative, flexible, and very kind to my grandmother.
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Planet Express can not come in the morning
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We had what we thought was a big job that would take the full two hours we hired Planet Express for. Despite it being hot and rainy, the guys were practically running up and down the stairs with our stuff. They were so efficient that they finished in under the alotted time. The movers also responsiv
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Very efficient in unloading and took great care of my items!
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They were quite helpful, they were very discouraged on how previous team had load the truck. The was a lot of damage cause by the loading team. Most boxes have not been opened yet so I’m not sure how much damage there s in total.
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Planet Express was the unloading crew not the loading crew
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Eugene and Chris were fantastic
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Everything was outstanding .
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Overall great experience. The guys worked extremely fast and packed everything to the truck perfectly and treated all of the stuff with care. Unloading was just ask quick; getting everything out of the truck and in the proper rooms of the new house efficiently and carefully. Would recommend and use
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These guys were phenomenal today! They worked hard and got more things moved than we originally anticipated
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Eugene and Chistopher arrived within 1/2 hour of time I was told. Excellent timing since I needed a little extra time. They were 2 of the nicest and friendliest guys. Very professional and strong. I could handle lifting one box. They took 2-3 at a time with ease. My truck was. 20' and should have b
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Cannot arrive early enough
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Cash tip paid
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Movers worked very fast and efficiently. It was clear they knew how to best pack a moving truck. I appreciated their help.
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They were really helpful and gone beyond just loading and unloading stuff like trashing king size mattress and adjusting things.
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Shane and Bill did an amazing job! They completed our job like pros and very quickly. They know what they are doing and we really appreciate their help!
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Shane and Eugene did a great job!
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Great communication, On time, Friendly, Conscientious
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These guys were amazing! I believe it was Walter and Eugene. I was super stressed about this move and these guys made it seem easy. Super appreciative for there hard work!!
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They showed up and finished on time
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I wish there were more than 5 stars. Chris and Eugene Are awesome. They know how to do their job and very efficient. I was amazed with their service today. Im
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Chris and Shane were quick and efficient! I’m very happy with the care they took and expert packing of the truck.
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Chris and Eugene made a stressful day incredibly easy!! They were super helpful, professional, and went above and beyond to make sure my move went smoothly. I would definitely recommend them to anyone looking for movers! Thank you guys again I really appreciate you both.
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They were super fast and efficient, and I must say they know how to load a truck!!! They made my move a breeze, and worth every penny!!
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Eugene and Chris were great and friendly!
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Pleasantly surprised by how these two men unloaded so quickly, and some very heavy pieces of furniture.
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These guys know how to load a truck! They worked quickly, carefully and logically. I would hire them again.
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Chris and Eugene were Great! They were in contact with me to let me know of their arrival. Very polite and professional. Would definitely call again! 5 star rating.
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The crew did a great job. They treated the items well. No breakage and the job was completed ontime.
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Very efficient and knowledgeable about placing items securily.
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Both movers were extremely professional and experienced. It turns out my sister knew one of them from a previous move. We will definitely use them again.
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They went above and beyond. Will use them again.
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Very professional, polite, very nice
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They did load the trailer too close to the door and I had trouble closing it. Otherwise great.
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They don't carry vanities
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Fast and very helpful!
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They were amazing! This has been a really difficult move and the guys came in and made things a lot easier.
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Eugene and Chris were fast, efficient, and friendly. I would definitely hire them again for a move.
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Great team, they showed up as scheduled, and jumped in immediately. They went nonstop, super efficient, packed the truck tight, were very careful not to break things. I thought i would pack the light stuff and let them get the heavy stuff at the end. What a waste that was, should have booked them
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The moving company is booked for the afternoon . They are not able to help out for 7 hours in total. Hence they asked me to cancel the booking.
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Our two movers were clearly just trying to get out for the night. We had a 20ft truck and the two guys didn't use ANY of the space in the attic, told us we ran out of space, making us have to purchase another trailer for $400. Additionally, the movers "wrapped" up our TVs and told us NOT to buy any
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The gentleman was excellent and very professional. They kept in communication with me and they were very fast and organized.
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Shane, Sorry. I need to cancel this moving help as I planned the move to happen on Saturday. For some reason, moving help was scheduled for Friday in the website (which is not correct). Hence, I need to cancel this.
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My movers Chris and Eugene were great! Got the job done in time with no problem!
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The owner called a few moments ago to tell me he did not have a five hour block of time to move me like I booked on Uhaul’s website.
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Shane and Chris were great - professional, on time, super accommodating, and willing to go over and above. I am very grateful for their help.
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Chase & Ugene did a outstanding job with my move. They we’re careful, quick and organized which I deeply appreciate… Thanks guys ill recommend you to my family & friends!
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Movers were very friendly and quick. They were very
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This has been an overall great experience for me. They did everything right, and got me in and out. Thanks for your help. I recommend this company to anyone who wants the job done right.
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Awesome service, Shane is great!
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Receiving text message notifications were helpful & paying the the app for overtime was super convenient.
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Great service! The guys we had (Shane and Eugene) were professional and friendly. They were able to get all of furniture out fast, and without any damages.
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I have called multiple times, left voicemail and sent email. I have not received any call back.
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Zero complaints. They were fast and courteous. I will be using this company again. I just wish I had them for another 3 hrs.
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Very efficient... great guys.
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Great guys... very professional.
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Movers flexible with change of date. I added time for an additional location pick-up and that never happened. So I had to get someone else to do that, on top of spending more money for this move. Main guy was a good mover, could pack truck well and knew how to do corners, etc. His assistant, not as
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Shane and Chris were excellent. Very professional and even though it was a complex move from a high rise to a multi story condo, they got the job done efficiently. 5 stars and will recommend to anyone looking to move.
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These guys were top notch. Great communication, super helpful, and efficient. Really enjoyed working with them!
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Very helpful and friendly
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Contracted Covid
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Great job!
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Was called by the company and they stated they were sick and could not complete the job.
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The gentleman to help me move extremely helpful very efficient and very nice. I completely appreciate this service .
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They did a fantastic job!
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Shane and Eugene did an excellent job!
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These guys were amazing. Packed my 26ft truck to the top. Would recommend and use again for future moves.
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These guys are amazing. They know well they job. They are very profesional and polite. They unloaded a full 26” van and move things to upper floor and basements and not damage was reported. Very happy with this team.
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The service today was amazing. I highly recommend them for your next move
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The movers did an exceptional job. They were both professional throughout the entire process. I would definitely recommend them and also use this company again for services.
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My moving experience with Planet Express was exceptional! The entire process was seamless. They ensured everything fit in the truck and was nicely packed. I have a lot of glass furniture, and they handled each piece with care. I highly recommend this moving company.
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Shane is professional and very efficient. This is my second experience and both were outstanding.
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My moving helper called me and said they can't help me with moving as they have another order to help
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They were really very helpful, very fast and friendly.
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The helper was overbooked and was very helpful in explaining what I needed to do to cancel.
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Completely satisfied. Did a great job of efficiently loading the U-Haul. Items remained in place and there was no damage during this out of state move. Would use again without hesitation.
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Guys were absolutely awesome! Thank you for your professionalism! Finished with time to spare and in the dark!
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Shane & Eugene did an amazing job, going above and beyond, loading up the truck! They arrived on the scheduled time and were constantly moving without stopping at all. 100% recommend!
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Great company, very professional. Would hire again!
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I originally booked for 2 hours, wanted to change to 4 hours and after speaking with mover he was unable to commit so close to the requested moving date.
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The guys did outstanding work. Quick and efficient. A++++
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Absolutely fantastic. Not only the most affordable option but also super fast, dedicated, and friendly. I will absolutely be hiring them again.
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They were super helpful moving things for us out of our high rise and prioritizing items for the time frame we had in mind. Were super quick and efficient in unloading. Great experience working with them!
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Unable to contact the help team
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Efficient, organized, meticulous.
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I reached out to the moving company several times and I’ve yet to get a response. I do not feel confident in a company that does not return phone calls or emails and my scheduled move is two days away.
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Due to time conflict. I didn’t think they have different time than the uhaul pick up time. I am really annoyed about this and I wish they have the same time of truck pick up
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This was my second time using this company. Very reliable, professional and quick.
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The movers opened the UHaul on a rainy day before I knew they arrived. Unloaded everything except I found one item missing - wireless router modem. They closed the UHaul and stated everything was out/empty. When I returned the UHAUL in between work hours, I was charged $25 for debris found inside t
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Very efficient and professional movers. I was very happy with their work.
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these two helpers did excellent job!5 star service! I really appreciate the workers and your company!
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They were quick and efficient, and very careful to avoid damage. Nice job, will call again!
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Organized, cafeful, and polite
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Great work! Same day booking, same day service through uhaul
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Five stars! They were very profesional and quick totally recommend them for any moving job
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Very friendly and respectful as they were moving from one retirement home to another
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Very quick, thoughtful and took great care of pieces. Recommend!
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The moving helpers I signed up for when making reservation are not available on 10/29 which is when I need them. I’m not picking truck up until 8:30pm 10/28. Your system does not provide me a way to fix this.
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I have got two people shown up ontime. I am very much happy with their service. They are professional took care of the items as like their own items. Very hard workers with smart minds. Each item, they are placing in proper places per our directions
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I've hired Movers alot in my 53 yrs and Planet Express is by Far the BEST I've had, Hands down!!!! Eugene & Chris were PHENOMENAL, these guys went over & beyond & took pride with my Furniture etc. Definitely will refer Planet Express to Friends and Family
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Great job! Super friendly and hard working.
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Sean and his crew were awesome. Got the move done efficiently. I really appreciate their hard work. You could tell they they are experienced movers. They took great care with all my items. YES I would recommend!
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Guys did awesome job.
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They were very communicative prior to arriving and at confirming when they would arrive. The were quick and loaded everything properly.
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one word, exceptional. The nicest people ever
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very personable and helpful
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Planet Express was a big help. They were able to fit all my stuff in the moving truck. They used every inch of space in the cargo truck. I highly recommend them. Anyone who is reading this review give them a try. They are very professional; they very well know what they are doing.
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The guys were great. They were super quick, friendly, and they took care of my things. I already recommended them to a neighbor.
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I definitely enjoyed the gentlemen that came out and helped us unload the truck. They came complete with humor! I know now that they're are plenty of good restaurants if we don't feel like cooking!
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On time, professional and got the job done. That's what I look for in movers and Planet Express delivered.
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Eugene and Sean were absolutely amazing. So quick, good attitude, funny. All the boxes and bulky items were handled with care. It was my first time hiring movers and I am so impressed!!!
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Shane and Eugene hardworking and got the job done efficiently and on time even though a bad storm came up. Would definitely use Planet Express again.
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Movers called and stated they are not available for the job!
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Kind of slow and didn’t get everything in the truck
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They were so fast and efficient with everything!
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very helpful and quick service
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Shane and Eugene were excellent movers. They took care to carefully and safely move my items. They went above and beyond to remove doors and handles that were in the way. They worked hard and consistently. They did a great job! I would definitely use them again.
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mover not able to provide staff on the dates needed
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I need an afternoon move.
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Excellent and professional movers! They arrived on time and finished the work efficiently. Highly recommend!
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They were on time and loaded very nicely and organize very well to maximize the space in truck. Very happy with their service. I would recommend them.
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Very efficient and fast. Highly recommend them
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The movers were quick and helpful at two buildings with lots of stairs! Would recommend their services to anyone looking for good moving help.
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They did a great job even with a large set of stairs on a hot day and even helped us back the uhaul down a narrow drive to improve the loading. I would recommend them!
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We had Excellent movers. They called when they were on their way and showed up in the time slot I was told. They handled our belongings as if they were their own. If I had to move again I would most definitely use them.
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Planet Express was fast, friendly, and efficient.
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Shane and Chris are so amazing! We had a really tough moving day but when we arrived, they unloaded our 20 foot, full-to-the-brim UHaul without a single complaint. They were so professional, got the job done efficiently, and really knew what they were doing. Our items were handled carefully and ever
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Excellent Service
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Best movers we've ever had and I've moved a lot.
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I wish they call the day prior to confirm the reservation.
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They did a fantastic job, stayed in communication with me the whole time. Very professional, showed up on time and got the job done quickly. Would definitely recommend.
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Super great guys, moved everything with ease. Quick! Would recommend 100%!
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Despite some confusion from the UHaul end of things, Shane made extra effort to communicate and confirm service. Eugene and Chris were patient and professional when we again rang into some hiccups. They were careful with my belonging and stayed positive throughout. I will definitely call Shane for a
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Very efficient, know what they are doing. Unload was fast and professional, they communicated effectively. I would definitely use them again.
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Great job!
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Helpful, quick, friendly and professional. Highly recommend! Would hire again to get the job done. Thanks!
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Quick and efficient
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Billy & Shane were excellent!
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These guys were great! I 10/10 would recommend them. They were on time, professional, strong, and got the job done quick. I had a lot of stuff to move and they packed everything neatly in the uhaul. Nothing was damaged during my move out of state.
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It’s was really quick, thanks for the support
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I asked them to come at 8. They called and told me it is not possible, the earliest they can do is 10, and they will call at 9:30 to confirm Comes the day I am moving, no calls at all, I tried to call them 3 times, straight to voice mail. I looked up the company on google, it says they are permanently closed. At 10:30, they called and said they will try can come at 11:30. I thought they aren't coming and packed most of my stuff by then already.
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Did a good job
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Booked for two hours and they loaded the truck in less than one hour. However, they loaded a piece of furniture that was not supposed to be loaded and refused to unload because they'd have to "start over." Mind you, this was a one bedroom apt. worth of stuff and THEY STILL HAD A WHOLE HOUR LEFT!! I
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Item to be moved is located in my basement as per my notes when I scheduled the job. Moving Helper is unable to move the piano from the basement so job is being cancelled.
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Have not been able to get ahold of the mover for 2 days. They are supposed to be coming today, but it is 1:30pm and I still haven’t heard from them.
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They are very nice and professional. They did everything so smoothly and efficiently. Highly recommend.
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Both guys are amazing . Did more than great
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Both Shane and Billy were awesome. They went above and beyond taking great care to get my furniture moved without damage
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Shane and Chris did an amazing job! Wish I would have added another hour to my initial order, as I underestimated how much stuff we had to move from our house. Can't believe how quickly they got everything tightly packed into the moving van. Gave them each $20 extra as they were definitely worth
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Overall fine, left quite a few scuff marks and dented our ceiling. They had quite the task to get our couch out and were successful.
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Absolutely wonderful help during a stressful move. Worked hard (and smart), kept us up to date on status, nice and cheerful. Definitely experienced. Would 100% recommend to anyone.
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I would highly recommend this company. We had a small issue regarding the time arranged for the moved to occur but the company still came out to the individuals home and went above and beyod to get the job done.
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These guys were AWESOME! They were hard working, respectful, communicated effectively and were timely with their work. They took great care of our things and definitely knew what they were doing. Nothing was broken or damaged on our move from Michigan to Colorado. Would highly recommend to anyone lo
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Shane and Chris were friendly, professional and hard working. They knocked out the job quickly and did whatever we asked. Would highly recommend them.
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Friendly and efficient. Would definitely hire again.
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Eugene and Chris were timely, professional and took great care of my things. Special props to Eugene as he is a mastermind and went above and beyond organizing my things on a truck that was a little too small for all my items. However, they got it all to fit! He should get an award!
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I have reached out for the last 2 days to get in touch with the company planet express and no one has gotten back to me I have phoned and left messages, texted several times and no response, emailed and have gotten nothing back. At this point do not want them to come to my home, I now have to pay another company money to move me in at a hirer rate and I have to pay for an extra day on the truck I rented because someone couldn't get back to me, I want a full refund and I think you all should have to pay the difference in everything I have to pay out now because no one could get back to me at all. Your chat sessions do not work and I have emailed your company as well. I have used you all in the past and only had one problem, but rest assure after this issue it has left a bad taste in my mouth and I do not even know if I would use your services again. Someone call me at 586-945-9537 and let me know when to expect this refund
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They were very professional and fast moving
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Decent, but the older was moody.
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My moving helper was overbooked and asked that I reschedule with a different company.
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They were awesome, wish I reserved for 3hours rather than 2
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Did a very good job of packing the truck. Everything rode really well.
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Shane and billy were quick, respectful, and fantastic movers. They went above and beyond.
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Tried calling and emailing multiple times and never got a hold of company.
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Shane and his colleague arrived on time and communicated well. When they arrived, Shane frequently commented about needing to “minimize damage” during the move and kept commenting on this. I understand that, but we hired professionals to guarantee no damage, right? The previous Thursday, we had two
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Planet express takes the utmost care of your possessions if we need to take down pictures and move tables out of the way we let you know before doing so
Planet Express -
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They were great! Very efficient and organized. They kept us informed from beginning to end. We would definitely hire them again.
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Shane and Chris did a great job! Friendly guys. Definitely recommend
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Shane and Chris were the best movers I’ve ever hired. They were consummate professionals! Great communication, prompt arrival, diligent workers who took care to ensure items not damaged. They’re also quite friendly. Thanks guys! You’re appreciated!
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Great Movers, worked efficiently to pack our Pod!
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2nd time I hired this company and they are awesome. Shane and his crew are efficient and methodical. Everything was packed so perfectly that when I got to my destination not a single thing was cracked, broken or chipped. Which is a huge feat given the amount of stuff they had to pack into a 26’ UHau
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Super nice guys and very efficient Packers! I even hired them for a second job.
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Phenomenal people that came in, did a survey of our stuff and immediately started packing. Very professional and cared about our stuff and made sure not to damage. Without their space management we wouldn’t have been able to fit everything in our uhaul. So appreciative of them and not to mention the
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Outstanding Job! I recommend them for sure!
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The movers were awesome! They took their time to organize and load the uhaul. They also took additional time out of their schedule to help me load and unload the uhaul(I didn’t request the unload). They went above and beyond my expectations and I couldn’t be more thankful!
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Efficient, friendly service. They expertly packed my truck.
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Failed on communication which added unnecessary stress . Shane reached out immediately after reservation was scheduled and walked through the move plan which was great. But the fail was when I reached out a few days before the move to confirm everything was still on target and to inquire about shi
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Professional & courteous. Would recommend without hesitation.
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These guys are efficient, professional, and friendly. They totally rock!
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My mover's did a great job! They accommodated a late change in my schedule and unloaded my 26 foot truck on a Sunday.
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Excellent job!! Very friendly!
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Shane and Chris were great and a pleasure to work with. I would definitely recommend them to anyone looking for moving help.
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They were professional and very efficiently loaded our furniture and boxes.
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Quick and efficient movers! They were a great help.
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The helpers started off strong but ended okay.
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Very personable
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Great team, super professional, masterful movers.
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I did not realize they planned to offload truck the next day, 5-5-21. I called and no response. They are not answering their phone. It is disconnected. Not good. Cancelling and will try to find someone else.
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I did not realize they planned to offload truck the next day, 5-5-21. I called and no response. They are not answering their phone. It is disconnected. Not good. Cancelling and will try to find someone else.
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Christopher and Eugene were very pleasant and professional. I would recommend these gentlemen in the future. I think they went above and beyond to do things to please me like opening the lock when I couldn't get it figured out at the storage unit and putting the bedframe together for me. Mysel
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They are not available the day I need - Monday April 26
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These guys were the best. So flexible and so helpful! True trouble shooters and the friendliest guys around!
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Shane and Eugene was very professional and helpful. I would hire them again. Highly recommend. Thank you fo rmaking my move easy!!
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The movers were extremely friendly, professional, and very efficient for my move! The owner Shane was in constant communication which made the move easy! Highly recommend them!
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.mh cancelled on the customer, issuing vip for new mh
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.mh cancelled on the customer, issuing vip for new mh
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They are awesome. This is my second time working with them and they go above and beyond to assist customers.
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Shane and Eugene did a great job! They communicated when they thought they might be late, but they arrived on time. They handled my stuff with care and finished the job quickly. Thank you!
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The helpers packed my truck very good and it handled the 800 mile drive very good except I lost one shelf that was broken badly but it was cheaply made. I did provide the men with a $20 ea tip after they finished their work. I had a lot of boxes!! Very nice helpers. Thank you. I received a
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Great crew!!! Did amazing job packing our Upack Trailer
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Job was a load truck was loaded properly customer wanted it to also be unloaded other jobs were scheduled for later time slots gave additional time to complete load under booked wanted 3 extra hours
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Chris and Eugene were terrific. They treated our stuff with love. Very appreciative!
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Movers were very professional, they loaded all my stuff very neatly. I would highly recommend them. Thank you
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Honestly, these guys came in SUPER clutch. Not only did I have a truck that ended up not being big enough, these guys went above and beyond to try and fit everything as safely as possible and they did! On top of that, carrying everything 3 flights of stairs isn’t easy. Man these guys are so awesome.
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Everything about this company and the 2 loaders was great.
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Great experience. Very prompt and professional crew. Highly recommended. A++++
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Great guys. They really went above and beyond and made the whole move easier. I highly recommend them.
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They were awesome! Friendly, very fast, professional, and experts at moving everything. I would highly recommend using them.
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The service was awesome and we are happy to get help from planet express. I recomment this movers.
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Crew is very helpful and does their job professionally.
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Shane and Eugene were amazing! They really helped to make my move quick and easy, and both men were very professional and fun to work with! Highly recommend them!
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Shane and Eugene are best guy, have you ever seen only one person moving one big sofa? they are expert and fast! and friendly
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Chris and Eugene did a great job and were really accommodating during my move- would definitely hire them again to help!
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Great communication and very efficient, also helped me organize some of my furniture after moving everything in. Great experience!
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Shane and Eugene were very professional. They got my stuff packed fast and efficiently. They are the best.
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They guys were 47 minutes late. However, the actual unloading went fine.
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Good overall, thanks!
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Eugene and Chris were awesome. I hired this company 4 years ago when I moved back to Michigan. And here I am moving again. I will definitely hire them whenever I move again. Thanks.
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Both guys were professional, courteous, clearly experienced, and worked hard the entire 3 hours. Plus they made a very stressful day actually enjoyable! Well done...
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This company operates a wonderful service. I received a call to talk about my moving needs and they were in communication right up to the move - they handled my items professionally and carefully. I highly recommend them
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Great guys! Fast and efficient
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Knowledgeable and efficient
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Wonderful service from some great guys. A pleasure to work with late at night and in the bitter snowy cold. Would highly recommend!
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They were awesome. Very careful with our items. Thank you for your help especially in the cold weather.
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These guys are very professional. Smooth moved of my sutff!
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Would definitely recommend
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These guys go above and beyond. Knowledgeable, fast, and very helpful.
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Exceptional work very skilled at his job.
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Shane & Chris did a fantastic job! I would defiantly hire them again. Friendly, kind & strong!!! Thank you so much :)
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no problems!
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Excellent crew. Very professional and reliable.
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The guys were VERY professional and efficient, I will definitely be recommending them to others!
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Chris and Eugene were our guys and they were great!!! Very professional, careful in handling our things and made everything fit into a very tight storage space which I feared would be too small. We were very pleased with both of them!!
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Great helpers !!!!!
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They made my day easier in shifting the things swiftly in winter
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Great guys who communicated well and moved everything in very quickly. Would recommend!
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Great job respectful and efficient
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Best service at very good price!
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Shane and Eugene were great! We used them a week ago to unload a Uhaul. They were easy to communicate with, very personable and got the job done. Nothing broken during the move. Would definitely recommend them to others. Thanks for the help guys!
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They damaged some of my wooden furniture, gouges and chips out of the wooden furniture, one piece they threw in the drawer without saying it happened leaving it for us to try to glue/piece back together, the 2 men were just not strong enough for as heavy as some of the pieces of furniture were and
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Shane & Christopher communicated with me throughout the entire process. I booked them 2 days prior to my move & I was afraid it was too late but they called me the same day to confirm my move & they worked with my time frame. On move in day I called just to ask a few questions & they were very polit
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Chris and Eugene were amazing movers! I could not speak highly enough about them. They were both very professional and friendly/easy to talk to. From the beginning, they contacted me when they were 30 minutes away and got there during the original time frame. Then, they did an assessment of all the
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My two movers were the best! They handled everything with care and made sure they went above and beyond so that things were placed where I wanted them. Very knowledgeable, easy to talk to, and fast! I would highly recommend this company for any of your moving needs.
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Fast, efficient and polite
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Very professional and got the job done! Very thankful for them!
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Great moving experience! The guys were courteous and skillful. I fully recommend them for future jobs!
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Shane and Chris took the upmost care with furniture and our newly finished floors. They paused so that felt sliders could be attached and took the time to place all pieces where we wanted them. Would for sure hire them again!!
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They were very professional and fast. A wonderful experience. I will definitely recommend and use again!!!
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Excellent movers
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Movers did not arrive in given window and got no answer when calling. Movers finally called 45 mins after arrival time and explained there was car issues. Once they did arrive guys were very professional and did a great job. Just wish I had been able to reach someone by phone. Panic was setting i
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This is the second or third time I’ve had these guys come help me with my move. They are always courteous and professional! I appreciate the clear communication and especially the help putting my bed back together and rearranging my furniture just right! These guys are awesome! Thanks again!!! =)
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Did not communicate after booking. Accidentally canceled my reservation which I discovered 2 days before the move when I did not here from them. Fortunately they were available to rebook. Late showing up. But did good job unloading the truck quickly. Polite and efficient
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Super friendly dudes! Cattle pup approved :,)
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Did a great job packing truck and handeling furniture.
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I’ve never hired movers before. Hired 2 to unload the truck for my 2nd floor apartment. They did everything very quickly and efficiently. I was surprised at how easy they made it seem. 10/10 would hire from this company based off my first and only experience with movers.
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Both of the movers were very efficient , fast and courteous. I would definitely hire them again. I have a big house and to my surprise they packed about 90% of the house in a 26 feet U-Haul.
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Shane and Eugene were amazing! They made the whole moving process so much easier. They were very polite, fast, and took great care of my things. The truck was packed so well that nothing was damaged or shifted and the whole house fit! I would definitely use them again and will be recommending them
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Moving very fast and efficient, done less than estimated time needed
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They are permanently closed
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My husband and I used Planet Express for our past two moves (both in 2020) and they were fantastic both times. Very hard workers and very efficient. Highly recommend.
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Really friendly and helpful. Was very flexible when we didn't calculate the right amount of time. Needed. Highly recommended.
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Chris and Eugene were excellent! They were professional, quick, and made my moving experience by far less exasperating than I anticipated it would be (I HATE MOVING!!!) I will use them again and again AND recommend them to my friends!
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The movers were quick and efficient. They also followed all mask guidelines as mandated by the state. I will absolutely use them again if I'm ever in royal oak again.
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This was my second time using this company and would highly recommend them to anyone! Thank you Shane and Eugene!
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These guys are top notch. They worked diligently the whole time. They went beyond just moving and installed a new bed elevator that I had purchased earlier. It was a real pleasure to work with them.
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Shane and Eugene were so polite and helpful. Shane fit everything into the truck like puzzle pieces, and maneuvered large pieces of furniture through very tight spots with no problem, no damage. Very glad we hired Planet Express!
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Shane and Eugene were awesome to work with! They did a great job loading the truck and worked very well as a team! I was very impressed with how quickly and efficiently they worked. I had a four hour drive to my destination and the load stayed in place and never shifted. I am very happy I made the d
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The guys stayed until the job was complete. We ran 30 minutes over the scheduled time and just paid a prorated rate for the extra time. The workers were very nice about it.
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Those guys were great. Very professional and able to work wonders filling the trailer with more than I even thought would fit!
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The guys were great, friendly, efficient, and very careful. I would definitely use them again.
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Shawn and Eugene were awesome! They showed up on time and had our truck unloaded fast. They were very easy yo talk to and moved all of our things carefully, not damaging any items or our new house! Would definitely recommend!!
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Fantastic service. I tipped with cash in person.
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Everything was great...... thanks again
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Shane and Chris were fantastic! Took great care of everything being moved, very professional and wasted no time. Highly recommend their service.
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The service providers, Christopher and Eugene, were a great team. They took very good care of the property. They loaded and unloaded efficiently. Just a great experience.
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Yet again an exceptional service. I am pleased with the professionalism and the quality of the work provided. They made it look so easy for the toughest of the work I have given each time. Bestbuy team couldn’t do appliance move even after sending two separate teams and the Planet Express team did i
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Chris and Ed were amazing. They were on time, professional, very efficient, and had such a great attitude from beginning to end. I would definitely recommend their services and would use them again for any future moving needs. Thanks guys :)
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Great job
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Both guys were great. On time. Efficient. Pleasant people. Will definitely recommend
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Super fast. Knowledgeable. Friendly. Efficient. Great service! Worth the money for sure.
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The movers that helped were very polite and friendly. I was provided a window of time that they would arrive and they were late.
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They are not available on Nov 25th for my moving day!
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We cannot say enough favorable comments about our experience. The men went above & beyond. We HIGHLY recommend this company!!!
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The movers were very fast and efficient and very professional. I would hire them again.
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These guys knocked it out of the park with speed and quality of their work in packing my ReloCube. They were great with handling heavy items and packed everything so well that there were no damages upon arrival in a cross-country move.
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Movers were quick, efficient, and friendly. I would definitely book Planet Express again
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I requested the service for afternoon but they don’t have the service on the afternoon.
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Did a great job! Fast and efficient at getting the pod packed. Moved the heavy items I needed moved out of basement and upstairs for me. You can tell Sean really cares to make sure your furniture does not get damage and explained his process. Will use again. Thank you both for your hard work!
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Eugene and Chris did a great job of getting us moved. With the amount of items we had, it required many hours over our initial quote. They were luckily able to accommodate and get us completed same day. Would recommend and use in the future.
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The gentleman was on time, move swiftly and with care. This was my second time using them both times highly thankful and appreciative of their service!!
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They were very fast and efficient, second time choosing them, will go with them again.
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I need to move my date to November 2 and they are not available
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Absolutely phenomenal. These guys were fast, efficient, and careful with our belongings. Definitely go with these guys if you want your things handled well.
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The mover is not available
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Chris and Eugene helped us move our furniture out of our two-story home today - they were excellent! We are return customers to Planet Express, and that won’t be changing any time soon! We are always thrilled with their work. Hire Planet Express for your moving needs - you will not regret it!
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Chris and Eugene were great, I was moving my things into a storage unit and was nervous about it all fitting but they made it work. When I move again I will definitely be asking for them.
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Awesome service!
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A couple of things that i didn’t want moved were loaded on my truck. I should have been watching the movers a little more closely but overall the movers did a great job & were a pleasure to work with
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Spoke to the mover two weeks ago all seemed fine. Tried to contact yesterday and today for ETA and straight to voicemail, left voicemails and have heard nothing. Booked other movers from moving help.com
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Eugene and Chris were very professional and polite, helping coordinate the move seamlessly
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Very happy with this company. Excellent communication from Shane. Eugene and Chris were courteous, on time, and did an outstanding job. I am grateful. Highly recommend.
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The guys were absolutely amazing. Professional, helpful, knowledgeable and more!
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They guys were on time, done early, efficient loaders and overall nice guys! Definitely recommend. Dr Flannery
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Great service and they were super fast! I would definitely recommend these guys and would use again if needed.
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The guys were very nice and did a great job! No problems, I would use them again.
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The gentlemen were fabulous. The only concern I had was they were over 2 1/2 hours late, which is OK but no one called me to tell me. I had to call them to find out. But, minor issue and they took great care of our stuff and were very helpful!!!
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These two guys were on time and they were fast and said they can to what ever I needed them to do ! I WILL use them to move my stuff again real soon and the best part they fit me in when another moving company scammed me !!! They are the best and inexpensive!!! I tipped themat the end of the move
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Both guys were great. Tipped in cash.
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cannot accommodate time
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Moving companiy has contracted COVID
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Mover called to cancel due to positive Covid-19 test.
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Owner of company called me at 4pm the night before the scheduled job to tell me they could not come. I am very upset.
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These guys were great!! Called to confirm when I first made my reservation and called again when on the way the day of my move. Worked hard and fast. Have already recommended them to a few friends and will definitely hire them again. Thanks for your great work!!!
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cancelled day before the moving!
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Due to Covid and injury Moving Helper reached out as they were unable to complete the scheduled job.
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Chris and Eugene were on time and professional.
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The guys were absolutely professional, methodical and knew what needed to be done.
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They were really outstanding, kept the communication straightforward and moved everything without hassles. Would definitely recommend
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Our movers were outstanding. Friendly and helpful. 5 stars.
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Highly recommended. Chris and Ryan are experts. They were very professional and nice. They moved a two bedroom apartment into a house in less than 2 hours. They placed the boxes in the rooms that we wanted. Very pleased and impressed with their service.
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Mover was informed they had Covid 19 and could not perform the move
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Mover contracted Covid
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Eugene and Ryan were awesome! They were super friendly, fast and efficient. They took great care with all of our items. They went into beast mode to carry some of our much heavier pieces of furniture. Super impressed! Would highly recommend these guys!!!
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Finished with 30 mins to spare. Great Job.
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-----------------------------BEST MOVERS EVER -------------------------
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We were not able to meet due to the mover having another job that ran long
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Planet Express was amazing! They were completely professional and efficient. I will definitely consider them for future moves in the Metro Detroit area.
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These guys are the best! I would never have been able to get this done alone!!
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Clean organized service I would recommend it!
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Excellent service.
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They are not available early morning
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This guys are amazing!
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These guys were great and fun. Very nice
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Shane confirmed our move the day before with a two-hour window. Chris and Bill did a great job, they were on time, friendly, professional, careful, and did whatever we asked within the allotted time. We'll definitely be hiring Planet Express again for our next move!
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They were great. Really friendly and efficient. They were kind and patient even when mom kept changing her mind where stuff went. They were great despite the very long walk from the elevator to her apartment. We couldn’t have been happier
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Shane and Mike are hard workers and really know how to pack things tight to make the most of your space in the truck or storage unit.
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Great guys and they did a fabulous job with everything - polite, timely, efficient, hardworking and great personalities.
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You
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Called left a message twice and nobody called back
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Very polite and hard working crew. Got the job done quickly and efficiently without any damage. Would use again.
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Nice guys, went right to work, definitely knew what they were doing & loaded the truck efficiently. Did everything I asked professionally & politely.
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They were amazing! Fast, efficient, and knew exactly how to fill the truck just like Tetris! They were also super friendly! Highly recommend!
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Professional, fast and efficient.
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This job was scheduled for the 3rd not the 10th Mover has no availability for my needed date
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great.
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Scheduling problem with moving company
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unable to contact mh
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I’ve hired 7 movers in my lifetime and Sean and Billy were by far the best. They were fast, efficient, professional, and friendly. All furniture was handled with the greatest care, the moving truck was well packed and there were no dings or nicks to walls/doorways. My daughter was moving into a
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Shane and Eugene were awesome! They arrived on time and finished in half of the time. It only took about an hour and a half to load up a heavily packed 20ft uHaul. They were professional and very personable. 5+ Stars!!!
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No need to research and look elsewhere! These guys are the best! Great communication. Hard and honest workers. Our family was so pleased.
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Our movers were awesome, they worked quickly and carefully to load and unload all our furniture!
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Chris and Billy are great. Well done.
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This is the second time I use their service. Very professional and efficient. Highly recommended!
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Were quick and efficient and very careful with our stuff! Would use again
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Excellent job. Fast, efficient, experienced and very careful. I will definitely try to hire this team again.
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They were super friendly and helpful! They were careful and did a great job fitting everything into a trailer I thought was going to be too small.
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Great job completely filling my truck
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Did a great job even though we had two locations to load
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The guys helping us did a great job! Thank you!
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Arrived during the promised window, did a great job efficiently and securely packing the truck.
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Great Service! Shane and Eugene were fast, efficient and friendly.
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Wonderful service. I would highly recommend them for any Moving job.
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The Moving Helper isn't able to accommodate the evening Unload.
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They were great!! Super friendly and helpful, they were very understanding of when I had to push back my appointment and accommodated me generously!! I would recommend them to anyone in the area and out of the area also!
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Shane and Billy were excellent! They were so friendly, on time, took great care of our personal belongings, and we're fast. They even went above and beyond and put together the crib and our bed! Their help was so appreciated. You will not go wrong hiring Shane and Billy!
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Great experience. Very professional
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They did a good job filling our 26' truck floor to ceiling. A couple of scratches on the other side, but overall, a good job!
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Although my walls took a ding or two these guys went over and beyond the call of duty. Truly appreciate their hard work in a timely fashion I would use them again
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Planet Express was fantastic in loading a moving trailer for our 3 bedroom cross-country move. Steve made sure we had realistic expectations for how much needed to be done when they arrived and helped direct us on how best to save them time while loading. They took care with our items when both movi
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Very professional
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Wow, these guys... super fast and incredible guys.
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Move was great!
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Shane and Chris were incredible. We have used Planet Express many times now and will certainly continue to do so! We are extremely grateful for their hard work and help.
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Good communication, On time, Good work, Excellent services. Satisfied.
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They are great.
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So happy with our movers! They worked quickly and efficiently. Both were kind, as well. Wonderful process!
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They are really efficient and quick. Recommended!
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The initial communication of this company was spot on, however, the day of unloading my cargo trailer, the movers were late. When I called the number I was provided for the moving service I was sent to voice mail multiple times and never actually got through.
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Quick, efficient and friendly
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Bill and Shane were awesome! They made it possible to fit everything in and asked for more to load. They were pleasant, professional and very kind. I appreciate their help!
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One Star is too high of a rating! Shane and his crew showed up over 4 hours late. All four legs snapped off our $1,000 wood dining room table. Different MovingHelp unload crew said it was worst load job they'd ever seen and worse than amateur loads! Fragile boxes crushed, glassware broken. Furnitur
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Very responsive when requested date; showed up on time and did a wonderful job
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Was trying to contact the mover before hand for a pickup address adjustment. Messaged and called multiple times but still did not get it. Neither did they call back days before. Received a call before pickup and ended up staring 30 minutes later. But overall it was pleasant.
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Great job from these guys - showed up on time, got the job done efficiently, and are great people. I could not have asked for better movers, especially at their price. I highly recommend.
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Billy and Christoper did a fantastic job. Super friendly, helpful and fast!
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Great movers! Timely and helpful.
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I have tried to contact the vendor and have not had successful communication to confirm move.
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I had to call them to schedule because they never called me. About an hour into the job, they took a 30 minute break and then worked again for 30 minutes to finish instead of just working through the 1.5 hours and finishing early (I had them booked for 2 hours).
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Break was 10 mins. was called to be scheduled 3rd story 95 degrees day loaded up in an hour and a half all possession safe
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They worked very fast and efficiently. Will be working with them anytime I have to move in the future.
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The guys were excellent. Loaded our 26 foot truck top to bottom, and everything survived nicely (including the hot tub that we pre-loaded).
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They were helpful and did a nice job packing our truck, were not terribly fast.
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Shane was awesome would definitely use again. On time and handled everything with great care.
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Wonderful job. I would recommend them. They were on time, quick, efficient and friendly.
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A great company to work with. They were fast, efficient, and careful with all of our items. Very happy to recommend!!!
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Planet Express is an extremely efficient and professional team, not to mention strong! They always complete the job in record time and are very careful not to damage anything. We have used Planet Express twice and have referred friends as well. We would highly recommend!
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These guys were real pro people.
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Very efficient and polite. Made short work of unloading my moving truck and car!
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Was very happy with Shane & his son. Very polite and professional. Job went very smooth.
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the mover called me and said he was double booked, so I have to cancel them on my end and rebook someone else.
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unable to get in contact with movers
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Movers were professional and had a sense of urgency. Little tear in a mat, but it all worked out ok.
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Shane and Chris were awesome!
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No longer in business
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No longer in business
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Shane and Bill were great guys. They were extremely friendly and professional. They worked their asses off! Definitely would highly recommend them! Thanks fellas!
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mover called to cancel due to covid-19
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the Moving Helper called me that they are unable to come to help moving due to the COVID19 virus.
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COVID 19, movers called to say they are now closed
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A guy from planet express called me and told me that they will not be able to help me, and asked me to cancel the job.
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Amazing and very professional
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By far the two best movers we have ever had. They were quick, took extra care of our furniture and walls.
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Stayed in touch before the move, no time wasting during load/unload. Packed the truck very well, unloaded and put all items where wanted. Professional and courteous, would recommend and certainly would use again.
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Great people and service... recommend them highly!
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The are the best thank god for sending them to my rescue
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We live outside of their service area
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These guys were consistently thought, careful and efficient throughout the move. We very much appreciated their work. They made moving easier than expected and at a reasonable price.
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They were great, took great care of items, loaded and unloaded truck quickly. Would definitely use them again!
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The guys did a great job. Couldn't have gone smoother.
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Chris and ryan were great. Efficiently helping me unload a 26 foot uhaul in 3 hours and they helped look where the items where going and stack things how I wanted it with no issues. Would definitely use again
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Great job Shane and Chris! Took care of our stuff, packed efficiently and securely into the truck, were very pleasant to work with.
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Thank you for your help!!!
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The guys were great. They called 30 minutes out to give us a heads up. 90% of what we had was big, heavy furniture. They handled it all. I would definitely hire them again!
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They came a little late, but perfectly help and professionally moved my stuffs. I gave them tip in person.
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I called Planet Express 3 times and left a message without any contact from them. This delayed my moving an entire day. I am furious about this!!!
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Since I still have not heard back, I am going to cancel my moving help please. Thank you. Customer emailed in asking to cancel, verified last four of card.
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Thank you so much for your help in our move. You did an excellent job and were great to work with ! I would highly recommend you to anyone looking for help moving and will use your service again for future moves ! Thank you again!
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They have to go to another job in the middle of ours. We’re scheduling a different company.
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Chris and Ryan did an excellent job! They were very friendly and polite and worked very quickly and efficiently. Great job and thank you very much!
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The 2 movers provided went above and beyond and really appreciate their help. We would definitely use this service in particular (planet express) for any future needs.
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Both mike and Shane did great job.
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alway exceeds my expectations.
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Excellent individuals helped me to move my home smoothly. I was impressed with their capabilities.
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Shawn and Ryan were great! Shawn was very knowledgeable and both were efficient. Tip in cash.
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Super fast and helpful!
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Guys were awesome!
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These guys are seriously amazing!! Highly recommend.
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The Planet Express 2 guy team said they been in business for 10 years+, the job assignment was for 2hours to load/unload a 15ft truck with 1 bedroom and some additional items from another apartment in the same complex. Everything was pack and in the living room waiting to be loaded on the truck. Th
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Planet express loaded two apts in two hours everything was properly padded and loaded well I can not read this entire review so I do not know the issue
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Very professional. They went the extra mile. I would highly recommend them.
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I texted yesterday and called today. Nobody showed up or called back. NOW I have to find someone else AND pay a late fee for the van....I am very upset!!
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Great guys, helpful and took care of our stuff.
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My first time using a moving help service. I was really happy with how well they did handling my stuff. Very happy and I will recommend them to others.
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Great team of guys, got things done quickly and with care. I recommend them 100%
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The guys were great. Our move involved a lot of small items and lots of stairs and they were extremely professional and efficient.
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They were very friendly and professional. None of my items were destroyed and they were very fast. I would definitely use them again
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would definitely hire again. fast, nice and efficient!
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Fast and excellent work. Very Friendly. Bonus points for the Furturama reference. Would highly recommend and use again.
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Great guys! Thank you so much!
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These guys were wonderful. I would highly recommend them. They took great care of my belongings. They were very fast and efficient. 5 stars *****
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Shane and Chris did a superb job. Would highly recommend.
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I'm stuck here without the movers because they never showed up. I called them and they never answered.
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I am glad I choose Planet Express.. Helpers are professional and friendly. On time service, quick and careful. Sure will choose them again and recommend for all.
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Could not of had a better crew. Glad we had them.
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Mover had a morning job that was being extended through afternoon and could not meet until early evening. Called and let me know, very professional.
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Will hire every time I move!!
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They did a great job, will hire again!
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They were awesome and very efficient
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during the middle of the move i was informed by shaun that they were not going to complete my job. I was told that i had too such stuff and hours that submitted would not be enough. I told Saun i would pay any amount requested because i have no other way of getting my things to my new location. Sha
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Shane and Ryan were great! Thank you!
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The guys were fast and efficient. Very Professional.
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Customer emailed from account on file to cancel because can't reach MH.
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There has been no response from the probider by calling them, leaving voicemail or emailing them. Very unprofessional and unreliable provider. So i had to unfortunately cancel it.
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Shane was exceptionally efficient and he unloaded everything and got it to my second floor apartment without any sort of damages and issues. Extremely professional. This is exactly how I would want my moving helpers to be. Would definitely recommend.
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These guys were great!!! Will hire them again to move my furniture.
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They wee wonderful and took care of my items with white gloves. They were a godsend. God bless Merry Christmas.
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NA
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The guys were amazing! On time, fast, professional, and personable. They packed our truck really well - nothing shifted or broke during our 3.5hr drive! I can not recommend them enough.
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Would give 10 stars if I could - stand up guys that moved my property quickly and respectfully.
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They are very professional, quick and careful about the stuff. I definitely recommend
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Great team!!
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Shane & cris we’re great definitely will use again in future! Fast & affordable!
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I would definitely recommend this company. The guys did a great job and showed allot of care with everything they did. Thanks
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This was my first time using movers and I was very impressed. Shane & Ryan we're very professional, informative, and had great personalities. I didn't have to tell them anything, they knew exactly what to do. We had great conversations and they never slacked on working. Thank you guys so much!
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They did a great job should have added another hour but they killed it! Also we tipped them cash!
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They called me
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Hard workers. Would use them again in the future.
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Great guys!! Very professional, know their business!! Our furniture/household items were loaded and moved to our new location without one scratch. They know their business!!. We have used them twice in past 3 months. Highly recommend!!! S. Langford Howell, MI.
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Very professional guys. Thank you
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They broke my book shelf
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Book shelf was already broke it had replacement screw in it that had split the partcal board customer was told
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Great service and communication overall! This is my second time utilizing their services and Shane and the guys are great!
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No response from movers
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Shane and Ryan did a great job. I definitely recommend them.
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MH can not make it at time needed
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Truck was packed quite well!
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I've hired moving crews in the past and these guys are the best of the best. They never stop moving they barely took brakes and they hustled and almost ran the whole time. You can't go wrong when you hire these guys.
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Shane and Chris were wonderful. They were very careful with everything.
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Awesome guys ... went above and beyond for the move .. would recommend them highly. Our next move will be with them ...
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The movers were 1.5 hours late. I had to call to wake them up. When they got there, one said he was up late last night drinking so he was hungover and hurt his leg so he was in a lot of pain. They said they could only stay for 2 hours despite my paying for 4 hours. They left after 2 hours and 15
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Movers showed up on time they were there for 3 hours 52 mins movers were working until 2:00 am night before not drinking read other reviews for truth
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Shaun n Mike were excellent. Great experience with them. Moved heavy things very carefully
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Chris & Billy were great. I was a little unsure when Chris was wearing sunglasses and a fedora with a button down shirt, thinking he didn't appear to prepared for the three floor move, but I was wrong! They were both hard workers and professional at all times! Thank you both!
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Good team. Thanks..
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Shane and Ryan worked hard and friendly. Professionals A+ would hire again in a heartbeat and highly recommend.
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They did a great job moving us from one apartment to the other. Very organized, took great care of our furniture, and even had moving blanket to protect the furniture during transport. They were punctual, and did the required work in a timely fashion. Would definitely recommend. Thanks Shane!
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Good guys got it knocked out
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The movers did not show up at the agreed time (btw 10:30 & 11 AM) Called them at 11:07 and cancelled
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Strongly recommend, these guys had great communication leading up to the move and went above and beyond to get the job done!
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I’m very pleased with the help I received today the guys were truly professional. I’d definitely hire again and would recommend to anyone in need!
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Very reliable, on time. Very friendly and helpful. Moved in my stuff very carefully without any damage. Thank you guys.
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This is the 2nd time that I've used Planet Express to move. They were great! Communicated prior and on the way. They were supportive and very thorough. When my U-Haul reservation got cancelled for a 20' truck and only got a 15' truck, they were able to work magic and get all of my big furniture in p
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This guys are awesome!!! 100% recommended!! So fast and willing to put everything in place!! Very down to earth and very easy to talk to!
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The guys were very fast and efficient. They finished unloading my truck within 2 hours. Shane was a nice guy. I would hire again.
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As everyone has previously said: prompt, polite, steady and careful workers. Handled stairs at both ends of our move without skipping a beat. Knowledgeable about all aspects of a move, and attention to detail above and beyond on order to make sure you are satisfied and everything is back exactly wh
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The guys at planet express went above and beyond to get our job done. They made a complicated move extremely easy on us. I would highly recommend them to anyone in need of moving help, and I would use their services again in an instant.
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outstanding service by two very caring and honest gents, Shane and Mike. We'll be seeking their help each time we have a need.
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Very concerned about doing the job right and preventing damage to my house, thank you!!!!
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These guys were great! The went right to work had great attitudes and professional. They both hustled and didn’t waste any time. I will recommend them to friends and family. J.R.
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The moving helper hasn’t returned my calls and refuses to answer voicemails. Time crunch.
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Movers did a great job packing the truck to ensure nothing shifted during our trip! They were hard-working and efficient, took great care of our stuff and very friendly and professional throughout the entire process!
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Very calm and easy going!
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Hard workers who did a great job.
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Shane communicated with me clearly from when I placed my order to the day of my move. He and Mike showed up on time, loaded the truck quickly and efficiently and were a pleasure to work with. I highly recommend them for your next move.
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Great experience with Planet Express! I hope I never need to move again but if I do I will for sure hire them!
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How irresponsible they are! They did not pick up my phone calls, nor did return my message. I totally wasted my 24 hours to try to contact them. They should have deleted Ann Arbor from their coverage so that on one wastes time like me just to get a contact.
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How irresponsible they are! They did not pick up my phone calls, nor did return my message. I totally wasted my 24 hours to try to contact them. They should have deleted Ann Arbor from their coverage so that on one wastes time like me just to get a contact.
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Good guys good job
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Excellent job, experienced, polite, constantly on the Move! Would highly recommend and would use their services again!
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Fast clean and as advertised great help and go over and beyond
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For the price it was cool. One of my items was damaged. But the guys were very nice.
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Shawn and Chris were great!! Very knowledgable, friendly, and professional. They took away all our worries as their workmanship was flawless! Highly recommend!! Sharon Langford Trenton, MI.
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These guys were great! Super fast, careful, & very personable. Thank you!
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Shawn and Chris were amazing!! They did a fantastic job!! Quick safe and professional! Would highly recommend them!!!
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Planet Express did an excellent job. They helped me unload a 26' truck in a little more then 2 hours. I had been hoping to just get the furniture where it needed to be, and maybe the boxes off the tuck into the garage. But by the time they were done everything was where it needed to be. They were p
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Shane and Chris are truly outstanding! They out work any of the "big company" national movers, have great personalities, and provide exceptional service!
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I need this job completed early afternoon and they are unable to do it until later afternoon.
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I cannot say enough good things about this company. I would use them again without a doubt.
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Very dissatisfied. Made plans and spent lots of money to get moving done. Very unprofessional, did not answer or call back.
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the customer called to request cancellation for the order at this time and advised that he felt the company was fraud. because the moving company he selected is not available
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Last minute at 10am on saturday i was getting a uhaul and i chose the moving company planet express. They called and confirm around 11:03am they will arrive between 4pm to 6pm today. When they arrived the two men was fast, friendly and efficient they got the job done in 3 hours and the price was af
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Took excellent care of my furniture and packed the truck so things didnt shift all over the place.Outstanding job. Thank youl
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I am having a very short time to confirm this appointment because I need to return my U-Haul truck on the following day. Due to I cannot reach this company, I would like to cancel it.
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They helped me to disassemble the furniture very professionally. When they found I do not have tools, they even went home to take it and did not count as the working time.
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Shane and Chris were so personable and professional. The loading process of our daughter's items went very smoothly. We would definitely work with them again! Great job, guys.
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Wow! Shane and Chris were absolutely fantastic! They were completely professional, hard working, efficient, and focused from the moment they started to the end! I would gladly use them again, anytime; and would refer them to my best of friends, and dearest family members! Thanks guys for an exce
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Great service. Would definitely use them again.
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They were fast to respond to a last minute request for help.
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They are super quick and professional. Take care all the furnitures. Highly recommend!
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The movers were very friendly. They worked hard and moved quickly to make sure they finished the job within the two hour time slot. I would recommend them to anyone. Job well done!
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Efficient & friendly.
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VERY ARROGANT !!
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Chene is very nice and helpful guy , I would definitely recommend him
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The movers had initially said they would show up between 10:00-11:00AM on Friday 8/23. The day of the move, they said they couldn't be there until 11:30AM. That was too late for us. They said it was fine to cancel the move and obtain a refund.
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They were AMAZING! I would recommend them to anyone looking to move. They helped us above and beyond and took such care in what they did! THANK YOU!
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They were prompt and very professional. Will be using them again very soon
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The guys were great and provided wonderful service. Called to confirm once booking was made. Showed up on time. Used service for helping to unload moving truck and they were extremely careful with everything. Would highly recommend!!
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Unable to contact movers.
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Great service! Very friendly guys
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Movers did not bring a dolly even though I requested for one. I fortunately rented one from U-haul and it helped speed up the move. I had booked for 3 hours to load and unload but it took 3 hours just to complete the loading for a 2 bedroom apartment. Also, they never pick up their phone and it alwa
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Was told dolly was In U-Haul if needed was called back within 2 hours of calls
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This was the very best moving experience I have ever had. They got right to work and made a plan and executed it in a timely and efficient manner. I highly recommend the team!!
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Shane and Chris are the best. This is the second time I've used Planet Express for my moves. Both times they showed up on time, worked hard from start to finish, and treated my belongings like they were their own. I cant recommend them enough. Thanks again guys!
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The moving company called and left a voicemail for me to call them five minutes later I call and no answer so i leave a voicemail. I been calling and no response from the moving company.
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Did a nice job. Helpful. Virtuous. Professional. Quick
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Very professional, courteous, helpful. Excellent job. Thank you Ahmad Sheikh
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The company cannot pick up the truck from UHaul as I planned.
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They were great! Very fast, efficient, and careful.
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True professionals!
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Good service, on time arrive and move fast
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Shane and Chris were great...very professional.
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I think these guys were great I'm definitely going to be requesting other people to them I work for city and people love good services they have a good eye and very careful
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I picked Planet Express because of the overwhelming number of positive reviews, but the only positive thing was that they moved the heavy furniture. Besides that communication was poor and they broke two pieces of furniture (couch leg though they were instructed not to put the weight of the couch on
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I scheduled a 3 hour move but my moving helpers were very good and completed the job in 2 hours. I tried to follow the online chat instructions to correct the payment to 2 hours but it wouldn't work. So I paid them cash for the 2 hours and I am cancelling the job & payment code as instructed. Please release the hold on my credit card. Thanks!
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I spoke to planet express on 7/19 and then registered online on movinghelp.com. They said they would contact me by Saturday to discuss what time they will show up. It is not Monday, and they have not called me back, they have not returned/responded to any of the 3 voicemails/emails I have left them, and I am unable to tell uhaul what time I will need their services or rent a truck, because my movers have not confirmed anything with me. I want to cancel the entire job and find someone else.
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Shayne and Eugene were Outstanding. They had great manners and nice personality. My storage unit had A Lot of items and I had a 17 foot rental truck. They communicated and organized to make every item fit Just Right. It started raining and they continued to even get wet. When we arrived to my home t
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This is my second time using Planet Express. And once again I am very pleased with their services! These guys were very professional and polite! Even though the weather was extremely hot ??, they never complained! These guys go above and beyond the call of duty!!!
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They were so helpful. They were willing to change locations to accommodate us and worked so hard throughout the entire process. Will definitely use again!!
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The guys from Planet Express (Eugene, and I can't remember the other name) did a fantastic job moving me in. They were professional, efficient, and experienced. The job was amazing. I will be hiring them again on my next move. I highly recommend them to anyone. Great job fellas!
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Excellent communication. Excellent price. Respectful and easy to work with. Returned my phone calls and answered my questions quickly. Packed a large household into a UHAUL for us, including piano and NOTHING was broken or dented when we moved across the country. Definitely recommend. 5 stars
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Chris and Eugene did a great job! Packed away a two bedroom condo worth of things in the hot Michigan summer in 2 hrs. Very fast and efficient!
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We’ve used Planet Express three times now. The first two moves were large home moves, the third was to move my Grandma out of her apartment. They are excellent at loading, maximizing the amount of stuff we could fit in the truck. All three times the movers were hard working an professional.
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They were awesome. Called to confirm days before. Called day of move to say exactly what time they were going to be at my house. They came right in and got the job done. I would definitely use this company again. I was worried about my move but everything is moved and put back together again.
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Chris ans Shawn were very pleasant. They set up everything cleaned up and were really polite.
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They did a great job—efficient and helpful!
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Chris and Billy were excellent; professional, efficient and experienced.
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They were great, would recommend to anyone! I appreciate the humor and communication, asking if I needed additional things. Makes moving much better when you have friendly people to assist!
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Fantastic! Shane and Chris were extremely professional and well experienced. We couldn't be happier with their work. We highly recommend them.
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Shane and Eugene were outstanding professionals. They did an amazing job and were very careful and conscientious. I would absolutely hire them again and would recommend them to anyone.
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Shane and Chris from Planet Express were great. I would definitely use this service again!
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We gave them a hard job of loading from 1 home and unloading at 2 apartments and on top of that got a slightly too small truck. Despite all this they did a great job!
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THESE GUYS WERE AWESOME!!!!! SUPER PROFESSIONAL!!!! I FELT BAD BECAUSE I DIDN'T HAVE CASH ON ME TO TIP. I WILL DEFINITELY USE THIS COMPANY AGAIN!!!! I AM VERY PLEASED!!!!
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Customer calling and needs to cancel cause the mh has confrmned advised customer of cancellaiton
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Excellent job! They are friendly and expertly, especially good at packing your stuffs into limited space in a trailer.
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They are great, friendly, efficient and helpful.
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The moving helper has another job that will take a majority.of the day. Time does not work for my schedule
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Great guys, very efficient, overall would definitely hire again
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Managed to move everything in record time and we’re awesome people on top of it! Highly recommend!
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Very happy with the way our move went. Everything was handled with care and we couldn’t be happier with the results. Great job!
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It was a pleasure having this company load the truck. The gentleman who came were very professional. I would recommend them to anyone who need help loading a truck.
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Shane & Chris did an amazing job unloading a 26’ truck that was just a mess by the time we got to Michigan from Virginia. They were professional and extremely helpful to pack an elephant in a mouse’s house. Thank you again!!
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Work was done quickly and professionally. Would be better if they arrived earlier such that more stuff could be packed.
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Best movers
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Extremely efficient and friendly.
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The movers were very friendly and professional. They did a great job and I would highly recommend them.
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Efficient, professional and thoughtful on how best to pack our uhaul for our long distance move!
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The two gentlemen were on time.. professional.. took good care of my furniture.. quick and efficient.. I am going to recommend them to all my friends and family that needs a mover in the future!
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Great movers. Professional and skilled, on-time and finished with time to spare. Actually took care with my furniture and listened to my concerns.
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These guys are awesome and super professional. They know their stuff. Would recommend them and use their services again.
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Great guys helped me out so much for a great price couldent have done alone or with my older mom and dad. Super nice and hardworking! I'll call them anytime I have a move! Thanks so much!
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The two men crew show up nonsense right to work, perform the task quick and with accurate organization. Will absolutely use them again.
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They were absolutely wonderful! Very friendly, professional and efficient! They went above and beyond to help me have a successful move. I highly recommend them!
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Wow, just wow! Eugene and Chris were a blessing to have during this stressful move. They stayed positive and upbeat while they played real life Tetris with our 17' moving truck, carefully placing things and wrapping our fragile items. So kind and mindful! They helped us fully unload and even put our
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The moving helper is unable to come at the specified time (afternoon 12-1 pm) due to overbooked. A long delay in responding, rude communication. A nightmare to deal with.
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The service was excellent considering it was also on a Sunday and it was wet because it had rained. I gave the guys specific instructions and they did everything perfectly. Such a relief to have great service after I was moving from Texas to Michigan. The moving help was perfect as I had just dri
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They took care of my furniture, and even knew how to move the piano! Very nice and professional!
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I am a 63 year old woman, and couldn’t afford a big moving company, and didn’t want to stress out my friends’ aching joints. Hiring this company to pack up the UHaul was sooo worth the money! The guys were great- strong, professional, and nice. Thank you Planet Express!
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Shane and Chris were awesome! They were quick and efficient. I would definitely use their services again!
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Shane and Eugene rocked! They took great care to load and secure our items. They moved all of our furniture, including an upright piano. They were in constant motion. Thanks, guys!
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Chris and Eugene were amazing! Very efficient and packed the truck perfect. Thanks for a job well done!
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The Moving Helper did not availability for the time I needed
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Unavailable for the time I need
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They can only do my move in the afternoon. I need a morning job.
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Both of the movers were friendly, professional and courteous. The were quick and efficient but also took very good care of all of our belongings. We are extremely pleased with there services and would highly recommend them to everyone!
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They ran late getting to us but kept us informed so we knew they were still coming. This is the 2nd time they’ve helped us and they did a terrific job! Thanks!
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Chase & Eugene were AWESOME!! Positive, fast, and friendly!
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The guys from planet express were outstanding! They were on time, extremely polite, and worked fast. I have a lot of delicate old furniture and they were extremity respectful/ careful with all of it. I needed an extra hour added on last minute and they were extremely accommodating and awesome about
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Both helpers were amazing and made our moving very easy. They were active and placed each item where we wanted in the house. They took care that nothing got damaged.
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Shane & Eugene were awesome. Very courteous and efficient. We appreciated their hard work. They worked continuously and tirelessly and took great care with our whole house move. Highly recommend! Thanks, guys!
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Amazing job! Movers were professional, quick, hardworking, and moved our items with care. I highly recommend.
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Awesome service! Great Guys! I highly recommend these guys for your next move.
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These guys were super AWESOME everything was smooth and they went above and beyond to make my Move SMOOTH as can Be!!!!
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The two movers we had were extremely efficient and knowledgeable. They went right to work loading our items and took great care not to damage any furniture or walls. We were very pleased with the work and impressed with their curtiousness
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These guys were top notch helping me with my move yesterday! Chill, laid back and ready to hustle! Definitely went beast mode with my big record/book collection and it is greatly appreciated. Genuinely good people with awesome vibes. Can't wait to call them for the next move. :)
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the mover called me and told me they were unable to help at the time I tried to schedule
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Shane and Eugene did an outstanding job for us. They went above and beyond and even stayed later than we anticipated, just so they could get the move finished up.
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Great job, would book again.
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Great guys. Was careful with our stuff and packed nicely. Highly recommend.
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These guys were great. They made it over early (calling beforehand to make sure it was ok) and then finished the move in a very timely manner. They were very thoughtful in the way that they packed my Pod to make sure everything would be secure. Highly recommend!
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Excellent experience! They were prompt and friendly. I would recommend them to anyone.
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Only would recommend checking the address before going to homes. Movers were two hours late which screwed up my moving plans.
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Great customer service! Excellent work!
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Chris and Eugene were professional throughout. They took care of loading and unloading very carefully too
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These dudes moved a 1000 square foot apartment up to a third floor apartment at a blindingly fast pace, put together our bed for us without us even being aware of it (Which was *awesome*), helped us stage stuff in various rooms after moving everything up, were professional, smart, and courteous. I
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These guys were really good and understanding.Appreciate the help and will definitely recommend others
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Crushed it. They worked hard and got it done quick, recommending them to my friends for future moves
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The guys that came to help me were fantastic. They were friendly, quick, and careful with my belongings. Give those guys a raise!
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They were fast and efficient. Couldn’t have asked for better help.
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Movers not available at time requested.
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Movers should tip these men. Show your appreciation for the hard work they do. No problems at all great company. Alan a H.
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Shayne and Eugene did a great job. They went above and beyond just the move. They worked diligently the entire time they spent with us. Got the furniture arranged perfectly. Also hauled from the basement an old freezer. Kudos to this team. They will absolutely be my movers again!!!
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Thanks for the help!
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Shane and Chris were absolute allstars. We will be using no one else when moving from now on. They went above and beyond. Rockstars!
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The two people who came(I forgot their names) were awesome with the moving and loading. They got the job done of loading the truck efficiently and professionally. I would definitely recommend them to others.
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per chat - suresh durairaj this is reg. order number OR-5F5192AF. durairaj i want to makesure no charges to my credit card as i paid the cash to the person to moved my things. How much did you pay them in cash? Why did the Moving Help Provider as for cash vs the payment code? suresh durairaj i paid them 140$ including tip. that time i was not able to retrieve my payment code (6 digit) . durairaj they did asked the code.....but i was not able to get my code that time. Then i end up pay thru cash. CC verified - KSC
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They were very professional. They did an amazing job getting everything in the truck! They were on time and got done in their time hired. I highly recommend this company!
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I had a very good experience using Planet Express. Shane he very good communication and they showed up on time. Shane and his partner Eugene were very quick and friendly. When the time comes, I would definitely use them again.
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Shane and Eugene were friendly, knowledgeable and efficient. Highly recommended.
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I called movers twice with no response. They didn't call until i had already starting moving.
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Great communication. Efficient and friendly. Arrived on time. No issues at all. Everything as expected. Very appreciated. Would use again, and recommend to others.
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Nice guys and they did a great job! Would use again.
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Great job again!
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Great guys, fast and personable. Took care of my stuff had my moved in less time than I thought.
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I just wanted to say thank you to the guys that moved my stuff. I remember Chris but I forgot the other gentleman's name. They
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Billy and Chris were great, they quietly and strategically loaded and unloaded my 2 bedroom apartment.Nothing was damaged and the shifting was smooth.
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These guys were amazing. First time using movers and I was very pleased. They went above and beyond breaking stuff down. Even stuff that I didnt care get damaged, they took top priority with. And boy did they hustle. I got everything done in the time I had scheduled thanks to these guys. They got a
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Great to work with!
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I am completely satisfied with the job. My moving help was very very courteous and completely professional. Everything was done in a timely manner I'd recommend them to anyone. Great job guys!!
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They were great and friendly and fast!
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They were great, speedy, and careful.
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Chris and Eugene were great to work with... they knew what they were doing, but asked questions if they needed to, and made suggestions about what to do before they got started.
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Planet Express went above and beyond with the move! Completed the job fast,professional,and damage free! Will definitely use them again and highly recommend them!
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I tried to call them, they didn’t reply
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I signed up for 2 hours but told the owner that I had a 16 and 7 ft pod and may need more than 2 hours, his response was that he would see when he got there. They told me they would arrive 10 am, didn't show up until 11:15, started work at 11:30, stopped and talked a lot between taking things out t
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Customer informed arrival time was between 10 and 11 This was a 4 Bedroom home I took 15 minutes to do a walk through at end of job 20 additional minutes was given no charge
Planet Express -
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Good job ??
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Shane from planet express was awesome... Great attitude and we couldn’t have done it without him. Thank you shane my wife and I really appreciate everything you all did to make the move easy! Dave & Mal
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Moving crew was amazing very organized and professiona!! Took their time and made sure everything was moved in a great timely matter!! Took really good care and concern all items being moved.Very efficient and fast!! Would definitely recommend and use them again!!
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Highly recommend Planet Express. They communicated their arrival time and were easy to reach. We moved into a new house and they took extra care when moving furniture and boxes so as not to scratch any floors or walls. Highly professional and great to work with.
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Amazon crew! Amazon team! Speedy service, down to earth, overall a great experience! My entire family loved them.
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They were very polite and went above and beyond the job to help me move I would recommend them to anyone
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Shane and Chris came out during a snow storm to help load our truck. They showed professionalism and honesty throughout the move. Would recommend highly.
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Could not get ahold of anyone so I booked another company
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Moved everything quickly and efficiently. Very happy with the help. Thank you!
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Very pleased with the services . They were courteous, efficient and friendly. They ensured that the truck space was efficiently utilized and also handled the furniture nicely in placing them in the right rooms back in apartment . Would strongly recommend
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Shane and Eugene worked SO hard on my move, and did so with excellent attitudes! They were persistent with problems (like the door being too small for my couch), and creative with solutions. So very grateful for their help! ??
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Very professional moving helper. Excellent work. They are worth for more paid.
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This mover never answered phone, or returned my voicemail in a reasonable amount of time.
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I will definitely use them again. Very nice. Went above and beyond.
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The crew was great. The communication from the office was awful. We were told it would be a 10am move. I repeatedly called the company to inquire on the status as no one had showed up. Calls were not answered or returned. As I was preparing to send an SOS to friends for help, the movers arrived
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These guys went above and beyond. Not only did I have some pretty heavy items but I was amazed how well they used every bit of the truck and worked together to get the job completed and safe. I would highly recommend and will use again if I have any moving or heavy item needs.
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Quick, fast, and easy! The gentleman were professional and accommodating. These guys came out in the blistering cold to help us move. Thank you.
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Moving date change
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verified name address email, cust has not heard from mover, advised cancellation policy.
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MH contacted the customer and said they weren't available. Verified cc and billing.
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Amazing guys! Helped beyond my expectations! They had exceptional service!
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Very professional!!!
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Planet Express said they aren't able to move on the scheduled evening.
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The help was very professional and courteous. Shane was very skilled at stacking the items in the truck so they didn’t shift while driving. He also showed great care not to bump walls or damage my items. Both men went above and beyond with communication, understanding the extenuating circumstances i
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My crew called prior to leaving for my move & arrived on time. They were quick, respectful, professional & very quick giving their all. Highly recommend!
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Very professionals and very nice guys !! I moved from Michigan to Florida and all my furniture is in great condition thanks to these guys !!
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Shane and Eugene are amazing!! Very quick and efficient, they both made our move seem effortless. Planet Express is absolutely the best!!
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Shane and Eugene were fantastic! Very hard workers, and I really appreciated their efforts. Thank you!
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These guys are fantastic. They go the extra mile... they really do. They never stopped and assembled and repaired thing they didn’t do. My furniture is better then when the move started. Feel totally confident when hiring them.
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Shane and Chris were wonderful to work with!! Very knowledgeable and personable. They loaded my belongings from 2 locations, loaded antiques, furniture and boxes with speed and care. They even stayed an extra hour to finish unloading. I would highly recommend them. Thank you Shane and Chris for maki
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Outstanding handling and packing of my household goods into the moving truck. My boxes arrived to my destination safely. Thank you!
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Shane and his associate were polite, pleasant, professional and efficient. They did a great job! I would definitely use them again and I would definitely recommend them to others.
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Shane was flexible when I needed to reschedule my move. Both he and Eugene were very professional and personable. They worked diligently and efficiently while taking care to ensure that my items were handled and transported safely. I would recommend their services.
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Guys were super helpful and willing. Didn't waste any time and went full bore without a break until work was completed. Would highly recommend this company as I have used them twice with the same results. Thanks for your assistance in our move!
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My only issue was they were late from their prior appointment and I feel if I hadn’t of called I would not have known they were going to be late. That is my only complaint, they were awesome fast movers.
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I have very high expectations when it comes to customers service. Chris and Eugene were phenomenal! They were fast, efficient and courteous. I really appreciate the care they took with each box making sure it was placed exactly where I wanted it. I highly recommend.them
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I will definitely use them again and they help me set up my things. Thank you again guys!!!
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Shane and Billy were great! Very nice, easy to talk to, and most of all quick and helpful. What a positive experience for the first time I've ever had to hire movers. Will be recommending to everyone!
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Awesome team. Even played great music to keep everyone motivated and happy.
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The guys were great and very professional. They made sure everything was in place before they left.
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Professional guys
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Shane and Gene, they were pretty good.
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Shane and Eugene are very professional and I highly recommend them. However, they told me they will show up around 10am~11am but they ended up arriving at my house at 11:35am which makes me returned my truck late and I have to pay extra $40 to Uhaul for the late return. I called Shane a couple times
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Awesome job,we were using a POD and they packed it so well we had a lot of leftover room!
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I wish there was a one hour option. My job only took about 15-20 min but I still had to pay for the whole 2 hours. The guys were very careful and respectful of my things, and also very flexible with my work schedule.
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They are not available for their service in canada.
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Shane and Eugene were amazing!!! They got us totally moved in less than 3 hours with flights of stairs at both locations! We had a large couch that we wanted in the basement which required removing a door and some very skilled maneuvering which Shane and Eugene did without complaint..They were also
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They did a great job for me!!
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Eugene and Chris were awesome. They show up on time and do a professional job.
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Great service! Guys were very efficient and professional. They even set up our furniture at the end of unload. Highly recommend!
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It was alot of work and things in disarray but the guys handled it well .
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There is delay and delay and delay. I did not get any advance notice on the potential delay until I called them
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Packed the uhaul nicely and utilized all the possible space.
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Planet Express was great to work with. I had to cancel my initial reservation with other movers because I couldn't get in contact with them, but when I scheduled with Planet Express they called within a couple of hours. What a relief! They called and showed the day of just as they said they would. I
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They did great. Stayed over their time to make sure everything was finished. Would reccomend them to my friends.
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Chris and Shane were the absolute best. They were very methodical and quick, moving a video arcade game and mattresses, carefully packing what they called a "loose truck". Really, I could not be happier and will definitely use them again and refer them to everyone I know!
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Really awesome! Highly recommended!
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Chane and Chris did an awesome job, care for my stuff and took their time to get it right
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Christopher and Eugene came out and just did an awesome job. That truck could not have been packed any better. Every inch was taken up.
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Shane and Chris were absolutely awesome! On time, very quick and efficient! Really took the burden from me and moved all my items with ease!! Shane and Chris from Planet Express are the very best, highly recommend!!
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Both Shane & Eugene we’re very professional, friendly and helpful. Unfortunately, we had some very large pieces that they were unable to get upstairs in our new house because of the stairwell. That was disappointing but the guys were good overall.
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They were on time, professional and very efficient!
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Christopher and Eugene did an amazing job. They were efficient and professional and made sure everything was packed and unpacked without any problems. I would definitely recommend them and use them again.
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These guys went out of there way fixed my TV stand , took pluers and unscrewed the cable cords out the wall, even wrapped up my glass and we're very careful with my items I paid only for 3 hrs of move time they did the whole place in about 2 hrs 10 min great people!
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Since we have not made contact and it is already afternoon today on my short notice job I am canceling. I am still interested in your help if you can contact me on doing the loading tomorrow morning in Troy. Thanks and sorry for short notice on my account Russ Strong
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Shane and his son did a great job unloading our truck. They were careful with our furniture and belongings. I highly recommend these guys if you are looking for pros to get the job done correctly and efficiently.
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The moving team was very polite professional efficient & helpful. We definitely recommend them & use them again.
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Friendly movers. They made sure to handle my items with care and packed the truck carefully to avoid any damage to my belongings. I would use them again.
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These guys are awesome
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The guys did an amazing job. Even took the time to fix my armoire. Tips on how to move my clothes. But putting a garbage bag over the hangers.
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came on time, moved stuff without any damage, would recommend them
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Worker were professional. We had a long move and nothing moved or was damages. Very happy with the services received.
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The movers were awesome! They were kind and polite and took a lot of trouble to ensure everything was packed tightly in the truck to not damage anything! Will definitely return in the future!
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Would hire Planet Express again anytime!!
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Shane and Eugene were both very professional and very knowledgeable about how to safely and efficiently pack and store the items that I needed to move. I would certainly recommend their services to anyone who needs assistance moving.
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Planet Express, though a little late on arrival, did a fantastic, very careful job of loading the truck. They made sure everything was tightly packed so nothing would shift. They were “packing artists”. Both men were respectful and communicative while working.
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Shane and Chris were awesome! They were able to pack the truck within just one hour and handled all the heavy stuff with ease. Highly recommend them for any last minute moves.
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They were strong, able bodied, polite, funny, quick and knew what they were doing. Totally worth it.
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The Planet Express guys are extremely professional and work very hard. They don't waste time and are almost always doing something. They will come into your situation and formulate a plan according to what they have to work with, be it tessellating furniture in the truck or looking for problems befo
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Shane (the owner?) could have communicated a little better. Chris one of the movers called about being late. Guys definitely made up for being late with hard work. Very professional. Would definitely use them again.
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Despite unforeseen scheduling delays due to weather, Chris and his partner were awesome! I will definitely utilize their services again in the future.
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The guys really did a great job during our move. I'd give 5 stars though they accidentally went to our new address before the one we were moving out from. Other than that, their services were fantastic. They loaded the truck like true pros and really did an excellent job getting our furniture in and
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I was really impressed with the movers’ professionalism and extra care. I appreciated the company’s flexibility as my moving date shifted.
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Chris and Billy did a terrific job. I couldn’t have been happier!
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These guys did the impossible! They won a game of Tetris against my uhaul. They got everything done and were super helpful. Five stars!!
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Both movers were very professional and courteous during the move. They worked fast and efficiently. We had to drive the truck from Dundee MI back to Cleveland and everything in the truck stayed in place and there was no damage.
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This was five star service. They were quick, timely and friendly.
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Great company. Thanks.
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Shane and Chris were fast, and really knew how to load a truck to the max while protecting your furniture . Great guys.
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Customer emailed: Planet Express did not respond to my confirmation calls, so I found another mover for that day. Do not charge out the credit card, since services were NOT rendered.
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Very professional and worked fast. Will hire again in future.
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Friendly, super helpful, moved quickly and carefully. If we need moving help again will go straight to these guys!
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Name: Gary Ferrell Email address: gbferrell56@gmail.com ------------------------------------------------ Your system does not allow for cancellation of services. I had to cancel my order when the movers did not show up on time and did not give me any feedback (until too late). The Job number is JB-c69c83a9.
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Took special care with my antique furniture. Nice guys.
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Great team!! Very helpful and courteous. I had two drop off sites, and they repacked the truck for efficiency and the safety of my belongings. The team was hard working and efficient. I highly recommend this company.
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Workers didn't show up. I called the lead several times, finally got him two hours later -- he had just woken up! Told him not to bother.
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The communication they provided prior to, and on the date of our move was outstanding. They were very professional and efficient. I highly recommend their service
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Great job about keeping me informed where the crew was and an ETA of when they'd be ready to help me unload. When they arrived on site , they got right to work, no problems with getting things in the right room and doing it quickly, took them less than an hour to empty the truck!! Happily use the
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Two men help me safe movement.
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Friendly, professional, honest and efficient! I highly recommend planet express movers!
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No call no show
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Awsome
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Awsome dudes! Super friendly!Fast Workers!
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Great customer service! Move done quick
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Great service from start to finish! Good communication and excellent customer service!
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Did a fantastic job. We’re on time, polite, professional, fast, prepared, and super careful with lots of large antiques including an organ from the late 1800s. I woul use them again and recommend them.
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The team was great!! They got all of the stuff into storage which was a challenge. Very professional and respectful of my household goods. I Highly Recommend their services.
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Shane and Chris were prompt, fast, and thorough. The whole process was very easy and quick.
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The moving helper is only available for an evening move and I need to be able to move items earlier in the day.
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Great job thanks
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Chris and Shane were amazing. They packed my truck perfectly, were super cool dudes and the overall experience could not have been any better.
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Hard working team! And I say team since they worked so well. We had a complicated move, and they pivoted on a dime, worked with us and got us moved! Thank you!!
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Great movers, but do not have them unhook and re-hook up a trailer. They nearly caused us an accident and we had to call U-haul for roadside assistance.
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Shane is a great communicator and both he and Eugene are efficient and knowledgeable movers. We'll book them again next time we need moving help.
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The Moving Help told me that because he is located in the US, and me in Canada, he does not have the licence to carry-out the move. Please do not charge me for a cancellation fee.
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They were a great company to work with. Would highly recommend Planet Express.
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The guys helped moving were professional, they organized the stuff properly. The break time was counted into total time, need clarification.
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I would highly recommend using them again to any of my friends and family. Move my whole entire house in under two hours.
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The crew lead did an excellent job of fitting all the furniture and boxes into the van. Everything I asked to be fit into the van was placed so that it would ride safely, even the items I brought out at the last minute.
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These movers were amazing! Delicately packed, moved, and delivered an entire places worth of furniture and fragile pieces while also helping set up the furniture once inside. Genuinely nice guys and great to work with! Would definitely recommend!
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Great experience! Fast and friendly
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Hard working guys! They were very careful with our belongings. Great experience. thank you!
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These two guys Shane and Eugene could not have done a better job. They were friendly, polite, and very knowledgeable. They worked very hard and got the job done ahead of schedule, in a safe and professional way. They were worth every penny, and then some. I would use them again and recommend them to
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The guys were great! My apartment was around the back of the building and on the second floor. They packed the truck neatly so that things didn’t shift and was able to to fill the truck quickly in spite of the extra effort.
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Guys were great, quick, and professional.
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Chris and his friend are very nice and helpful, and they finish the job very well
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The two guys were 3 hrs late for my job. This is really bad and affected my scheduling. So I started the job around 4:30 pm. They look very professional and do things as professional as expected. Due to the overbooked day, they took several breaks to regroup. I had more jobs than I booked (i.e. 2 pe
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Even though I had problems getting my truck from a U-Haul dealer on time, the crew was understanding of the situation. They really did a great job of trying to fit all my belongings into the 26 foot truck and only had to leave 3 things behind. Work started at 5:30pm and ended at 11:30pm. 2 guys. If
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Shane and Chris were absolutely amazing! Very happy, hard working men. Filled truck perfectly with precision and speed. No messing around. I would very highly recommend them to ANYONE looking for excellent movers! I can't say enough how pleased I was with their performance. THANK YOU!!!
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They were awesome. They were able to fit in my extra 2 hrs that Moving Help never notified them about. They were able to get all my items into one track load. They even help me remove some of the large items that were going into the trash.
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Unable to provide service in Canada
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Keep getting voicemail
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They were awesome, on time and very professional. I’ll pick them every single time
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Great team, good communication. Allowed me to change times a few days before when I found out my stuff would be delivered late. They had great problem solving skills when my couch didn't fit through the door of my apartment.
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Very knowledgeable and professional. Took extra care when packing antique and breakable items.
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Wonderful service, great guys, would recommend to anyone trying to move
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Planet Express movers were extremely knowledgeable and made light work of all of the heavy and cumbersome furniture in our apartment. They packed out POD up with ease and expertise, were very careful with our items, and gave us great advice on how to unload everything at our final destination. I'd
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These guys exceeded my expectations. I'm a bit of a control freak...lol...however they rolled right along. They even put the bed together and a few other pieces...didnt expect that. And lastly when i needed more time for a second location drop off, no problem.
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Chris and Eugene were awesome during our truck unloading in Ann Arbor Sunday 8/5/18. They got in touch in a timely fashion ahead of time and arrived a few minutes early to the meeting locale. The were quick and efficient but also very careful with my daughter’s somewhat fragile IKEA furniture. The
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Nice guys. Relatable and conversational. I believe I had Chris and Eugene. They cared about my stuff and took precautions to make sure everything was transported carefully. They were quick and accommodating. They called to let me know they'd finished their previous jobs early, and could meet earlier
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EFFICIENTLY MOVED ALL FURNITURE AND MICS. STUFF FROM THIRD FLOOR APT. WAS EVEN QUICKER UNLOADING TO NEW APT. FINISHED WITHIN SIX HOUR MOVE.
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This made my life so much easier! Chris and Eugene were professional, efficient, and friendly during my move. I would highly recommend these guys and Planet Express to anyone needing help with their move!
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Great job!
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Chris and Billy are kind and efficient. They helped us move furniture upstairs. We will ask for their services again next time if we need help. Thank you Chris and Billy!
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They are amazing!!!! Very hard working, kind and honest guys. I will never do a move with anyone else. Highly recommended ?????????? Christopher and Billy are the best!! They go above and beyond.
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All went well. It took just 1 hr for unloading. Thanks for your service
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Courteous and efficient. Would use them again without hesitation.
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Overall, we were very happy with the service. Chris and Billy called when they were on their way. The 30 minute heads up was closer to 45 minutes before they arrived and got started. But, once things were underway everything went smoothly. We managed to get all the necessary items loaded up with eno
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excellent job!!!!
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They were friendly however not real careful with our heavier pieces of furniture.
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These guys were great. They called to confirm the order, give me a heads up on timing, and were quick, efficient, and professional. I would absolutely recommend them and I will use them again.
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Shane and Eugene were absolutely fantastic. So nice, personable and SO hard-working! My love took longer than planned and they just kept at it until Late into the night. I would definitely call them Again!
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The guys did a great job! Definitely would hire them again.
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Wow! These guys were amazing! They accomplished in less than 2 hours what would have taken me and my husband a whole day to do. High energy, courteous, and helpful. They'll move anything from the smallest of boxes to big heavy furniture. And they definitely don't waste time!
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No one responded via email text or phone messages. Calling someplace else
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Excellent job. Made unloading very easy. Not only unloaded boxes but also helped to arrange the furniture. Very polite and professional.
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Great help!! Would recommend to anyone!
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Th actual move went very well. However I had a question the day before to confirm the time of arrival and I never got a call.
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They are all booked up on the day I need moved in.
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These guys were super professional. They were very good in scheduling/communicating the move and finished moving my 1 bed room apartment in less than an hour. I was very happy with their service and I recommend them.
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Experienced high energy professional moving team! They did an outstanding job of loading the truck and worked quickly and efficiently! I highly recommend Shane and Chris! Thanks again guys!
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Would use again. Great service.
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Both men were extremely hard workers taking care with property and surroundings. Definitely would use again.
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Very hardworking, courteous and friendly. Highly recommend!
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These guys are masters and playing Tetris! They took their time, and expertly packed my moving truck without damaging anything. I was so appreciative for their help. If you need moving help, definitely give them a call!
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Shane was very professional from the beginning. He called to introduce himself and confirm dates/times. The company I rented the moving truck from had some delays when I went to get the truck. Planet Express was able to adjust their schedule which was a huge help. The guys worked very hard during on
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Didn't provide accurate timing .. came earlier than scheduled timing when I wasn't available.. they had to attend to other jobs
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We needed a very heavy piano moved. They were helpful and professional, and clearly respected the musical instrument.
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Very good Helpers, Punctual, Good nature. Takes care of moving stuff. Catefully load and Unload. Arranged the stuff in good manner in storage. Will hire them again in future. God bless them. Best wishes.
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Fast and excellent work. Really nice guys. Highly recommended.
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they informed me 12 hours prior to moving that they are unable to complete the moving job
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Shane & Eugene had a very hot & humid day & performed the job on time. They pointed out why a piece of furniture was scratched due to the staff that loaded. Even provided some much-needed good music. Would hire her again.
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Shane and Eugene were the best. I was very impressed with their loading skill. They handled everything with great expertise. They truly know how to pack a truck. Things were looking a bit tight as if we wouldn't be able to get everything into the truck (15' Uhaul), but Shane and Eugene's "Tetris
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Clear and direct communication prior to loading our POD. The guys did an exceptional job packing everything. The final product was a complex game of tetris with everything well secured. Bottom line: excellent service, great price, highly recommended.
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Very efficient and hard working
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Excellent service! The team was very professional and they were very quick and careful with our belongings. They were very understanding and flexible when we had an unforseen schedule change. We totally recommend them and would definitely use their services again!
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I lost my moving help the day before my big move and contacted this service. They were able to book me the next day and did an excellent job. The two guys that came were professional, took direction well placing items where I wanted them, and were very fast. I would 100% recommend them for your movi
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Super nice, careful with all of our stuff and really fast. Great all around
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Great guys! Made a stressful move stress free. Would use again!
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Thanks guys!
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They are the best
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The helpers were so professional and kind. They try to make your experience of moving easier. I strongly recommend hiring them.
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Guys worked quickly and carefully
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Professional and efficient. Well done!
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The guys were really helpful in moving big stuff through small doorways and making sure everything was in the right places.
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Called me to say they are overbooked and cannot help me
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They both were very professional and offered to help above and beyond. I would hire them again without reservation
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Everything was great. I would recommend your services.
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Eugene and Shane were very friendly, efficient and fast. Everything was moved in record time..they made it look easy. I would hire them for my next job! Lisa-Chesterfield
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I highly recommend and would utilize their services again.
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Only available time did not match up with our timing.
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Chris and Billy were professional, patient and upbeat. Would not hesitate to use again or recommend. Thanks fellas!
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These guys were awesome. On time, super nice, quick and concerned about my stuff. I will be using them from now on! Highly recommended.
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Absolutely amazing. I couldn't believe how much stuff they got out and in and 3 hours!! Literal miracle workers.
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Shane and Chris were awesome, hustled their bums off to get my move done. So nice and respectful of my home and belongings. Highly recommend.
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professional service, fast and accurate
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Shane and Chris did a fantastic job packing our U-Haul! They were courteous, professional, and showed their expertise at packing a truck. These guys rock!
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They were absolutely excellent. Both men worked hard and got everything unloaded as scheduled. Would highly recommend their company.
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Fantastic! Pricing was extremely competitive. They were super fast, everything was packed well, had no issues on the long drive, and the movers were very friendly and professional. Highly recommend them and would absolutely use them again
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Guys were super nice and really hard workers.
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Shane & Eugene were awesome - efficient, professional, friendly, and careful with our belongings. Highly recommend!
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Shane and his help were great. Efficient and thoughtful even in the pouring rain.
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10/10- would recommend.
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Quick, courteous and knowledgeable. Highly recommend.
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Chris and Shane were amazing. They were very professional and fast! They had a difficult task and they did great. I would recommend them.
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Planet Express did really awesome job on loading and arranging stuff in truck and unloading. They are really very professional and quick.
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Thank you Chris for helping me move today. Good service. Will use this company again in the future.
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Awesome team. Great workers very friendly. This is the 2nd time I used them and would recommend to others.
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The moving helper from planet express called me and told me they did not have movers for the time I had scheduled.
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Need more than 2 hours
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Awesome service, came right on time and got everything done within the two hour service. Extremely affordable too!
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Shane & Chris did a great job with moving my items. The took care of all the glass items, they ensure all my fragile boxes where taken care of properly. I've moved 5x bu myself. This was the 1st time I let's someone help me move my stuff. Verrrrrrrry efficient!
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Super efficient, friendly and fast! Thanks guys!!!!
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Chris and Josh were wonderful. Very friendly and efficient. I will definitely use them again.
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James and Josh were professional fast and overall awesome to work with.
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I think they did a fine job especially given the amount of stairs and narrow stairwells they had to deal with.
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Friendly, come on time
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I was very impressed with Shane and Billy. I work with plenty of laborers who slack off or take lots of breaks. These guys were non stop! I also gave them very general directions on where to put things. They took it from there - made sure that it was safe and in line with my request. I highly r
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Josh and Shane were great. They were incredibly helpful and patient. Getting the pod loaded was easiest part of this move. Just wish they could be in Tampa to unload us in 2 weeks. 5 thumbs up
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The mover is very unprofessional and lacks communication
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They were very patient with my multiple requests for rescheduling...they were very prompt, professional, and I definitely felt like I got my money's worth! I would highly recommend these guys to anyone
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Good service at an affordable cost.
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Very quick, polite, and professional!
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Shane and Josh were great. My things were packed in the truck perfectly! I'm so happy to have chosen them. It was a little out of their control because of the traffic but please try to be on time in you arrival window. Otherwise, I wish I could hire them again to move my stuff :)
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Shane and Josh were very nice. They did an excellent job with moving my things but it took them 2 hrs to get to my location due to them being at another job location then had to switch vehicles because they said they couldn't get onto my street so they had to get an SUV. I understand it was snowing
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After contacting the mover several times he told me that they did not have the availability for morning on the day that I requested.
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Had a little delay at the start time, but once they arrived the two gentleman worked hard and never stopped. They did a great job. Would definitely recommend them to friends and family or use them again for my next move.
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They didnt not show up and did not call back even with several fucking phonecalls.
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customer needs the job to begin at 8:00AM and the Helper is not available till 11:00
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Shane and Josh were fantastic. They were professional, thorough and entertaining throughout a winter move in 5 inches of snow. Highly recommend their services.
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Stayed in contact regarding time, quick and professional.
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Josh and Shane were great. Tremendous care and attention to detail. Highly recommend.
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Shane and Josh were a great help!
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Late on arrival but completed on time
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I had to call the company several times as they did not arrive on my scheduled time. They had to reschedule my move to later in the day and that was also possible because someone else had rescheduled. But the crew which arrived was very professional and did a good Job.
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The guys were great, very professional, and stayed busy the whole time.
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Chris & Billy did a fantastic job. They called ahead of arrival, showed up early, and did a fantastic job from start to finish. Would recommend them to anyone.
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Would highly recommend!
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Great movers, and I would definitely call them for the next one!
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They did a fantastic job--fast, efficient, and professional! Will definitely recommend!
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If I could give zero stars I would! Terrible, terrible, terrible. Being in the military, my family and I have been through some bad moves, but this one takes the cake. We scheduled help for 1:30, but were then given a 2-4 time slot (which is fine), but then this time came and went and still no call.
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Was told multiple times was schedule at 4:00 to 6:00 arrival .called day of leting known it wuld be closer to six. Hours before
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Shawn & Josh were great! They went above and beyond. They performed break-downs and setups where others wouldn't. I will definitely use them again when needed. I would recommend them to others. JOB WELL DONE! Stan - Sterling Heights
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Excellent experience...Josh and zak are really good
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Courteous, polite and efficient service.
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They told me they cannot be on time on the last minute, the night before. I was moving all they way from Florida and this messed up all my plans. Very unprofessional and not reliable.
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Thorough professionals. You can see the immense experience they have (10 years apparently) reflect in their work. real life tetris players!
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These men were professional and went above and beyond to get the job done. They work smart! I will definitely refer them to others. Job well done!
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These guys are absolutely phenomenal. They are so professional, courteous, and unbelievably hard working. I will be using them again in the future for any moves. An absolute pleasure to work with
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Planet Express Movers did a great job and were a pleasure.
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I had an appointment, or so I thought. They did not show.
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I had an appointment, or so I thought. They did not show.
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Instead of afternoon they are providing service in the evening thats a bummer
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They were great!! Very courteous and friendly - I would definitely use them again!
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chris and billy were the best! it was bitter cold but they braved it and packed our truck more than we thought we could fit! very polite, very professional and unending muscles!!!! we couldn't have done it without them and would definitely hire them and planet again- the whole experience was bette
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Shane and Josh did a great job. Had a decent distance move too. They were both easy to work with and worked fast. Very pleased and highly recommend.
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Good guys
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good service and guys. I have used them 3 times now this fall and would call them again in a heartbeat.
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They did a very good job. They new how to pack the truck efficiently filling every cubic foot. They also worked an extra unanticipated hour with the same enthusiasm.
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They we’re great. This may be unimportant, but maybe a uniform would add to their already excellent professionalism. Just a thought.
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Efficient!
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They were very professional and rate was reasonable.
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They were good
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Very nice guys, fast and efficient!
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Excellent work, great attitude. Nice guys who treated our possessions with care and respect.
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The movers damaged my dinning room table...
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Very Good job!! I will recommend to my friends & Family.
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Chris and Billy were on time and did very good job. :)
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Great guys to work with, they are fast, courteous, helpful, and awesome.
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Amazing Job! We booked short notice on a rainy night but they were still courteous and friendly. They finished in half the time it took us to pack the truck. We highly recommend them.
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Thanks!
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Very professional. Didn't damage anything. Worked quickly. Truck was packed strategically, similar to the game Tetris.
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An hour and a half after requested time.
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Great guys. Friendly and professional. I would certainly use them again as well as recommend them to friends and family.
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Move schedule for afternoon. They only called after I reached out to them. Move moved from 11-12 to 2-3 to 4-5 pm. Didn't have any safety gear, no appliance belts or dolly for appliances.
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Fast clean and amazing. Would hire again.
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Planet movers are very professional and efficient. Definitely recommend them!
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Great crew! Worked quickly & very personable. Even offered to go above and beyond — assembling bed, taking out emptied boxes, etc. Highly recommend!!
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Seemed to be new at this. Barely touched large items, took over two hours to load mattress,box springs curio cabinet. Did not shrink wrap anything. Left me with large pieces to still move.
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Worst movers I had yet. They showed up two hours late I told them at the time of making the appt I need them before dark because I'm legal blind not happy they complain the whole time about staying
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Excellent service
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Awesome service. Thank you.
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Fast, polite, and all my stuff arrived safely! They handled my grandparent's furniture with care as I asked and made sure to protect it in the truck. Great help!
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They know what they're doing, which was reassuring. We had more to move and top of the line heavy furniture that they handled with care and respect. Yes, I would use them again.
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We had a great experience
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Loved them. They went above and beyond and made the move actually fun. Highly recommended
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Good worker's, my dad said the music was a little too loud.
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An hour after they were supposed to arrive, they called and said they were an additional hour and a half away. It was already 7pm, and we had just gotten discharged from the hospital with our son. We had to unpack the truck ourselves in order to set up his bed for the night. It was more than just an inconvenience, we were already exhausted and it was quite a stressful situation.
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They arrived on time, worked fast, and were very friendly. They managed to get enough on the truck so we only needed one trip, and were awesome about helping unloading quickly but carefully.
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good guys prompt courteous. would hire again
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They were somewhat late but did a great job of unloading. They work fast and careful. I would hire them again. (It would be better to call clients about your delay and keep them in the loop ;)
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They were running late from another job but kept giving me updates on their arrival time. Appreciate that!
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they did not answer the phone
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the guys did a great job and went above and beyond being helpful.
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Despite booking this move at the last minute, they were good about communication throughout the process. Very professional. I appreciated their working us in.
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They were great! I contracted 6 hours because they helped load and unload, as well as traveled with us during the move.
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Excellent workers and customer service. Hard working, friendly and didn't damage anything. Very helpful. I would only use Planet Express for all my moving needs.
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Great service-was a huge help for us and we would recommend them to anyone needing extra help with a move!! Thanks so much!!
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Did a great job organizing.
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A good job was done! We appreciate the fast work and attention that was paid to keep our items safe. 2 very hard workers.
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Great at maximizing space
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I ordered this same day and they didn't cancel and they fit me in last notice. They were super nice and super fast!!! Highly Recommend!!!
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The guys were fantastic! We couldn’t have done the job without them. I highly recommend them and will use them for all future moves.
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Awesome movers - moved everything we needed in under 45 minutes. The problem? They were 1.5 hours late, so we ended up moving most of our boxes ourselves to avoid afternoon rain. Good with heavy couch
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The guys from Planet Moving were amazing! So eager to get the job done. They went above and beyond even helping me assemble my furniture. Book these guys for your next move!
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Best movers I've ever had. Not even going to think about who to choose when I move again. Saving in my notes to select Planet Express
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The crew showed up on time and did a great job helping me get into my storage locker. Highly recommended!
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where on time. courteous. did what I asked.
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They called to keep me updated on ETA, hard workers with a good work ethic. I recommend Planet Express Movers without reservations.
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Slow to respond after multiple phone calls. Arrived 2 and 1/2 hours late after 5pm appt causing them to finish after 10:30pm. Made it sound like they did us a favor staying an extra 30m after late 2hr
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They did not show up and the phone is disconnected
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The phone number is disconnected
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Very thorough and efficient. Very friendly. I needed more time maybe and hour or so, because they weren't available, they say, is the reason I wasn't completed satisfied I had to finish on my own!!
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Two hardworking great guys I would recommend to anyone also they were very professional I am very happy I got them to load for me.
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Shane and Josh did a great job loading my truck for my move from Michigan to Iowa. I would highly recommend them both! It is the best way to have the truck loaded!
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They were late but when arrived completed the job efficiently. They called and confirmed when I submitted the order but another confirmation call a couple of days before the move would have helpful.
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They were wonderful and very helpful .
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Awesome team.
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He did show up, he did not answer my call or text. When he finally caked me back, it was 90 minutes late.
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Good service
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They did a fantastic job packing the truck and they're super nice guys. They worked around my schedule, even though I was running late. The sweet Futurama reference is a plus too.
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Great job, guys!
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Unable to accommodate time change.
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Unload and load in less than 2.5 hours. Couldn't of asked for a more efficient and professional team to help with my move. These guys were AWESOME!!!
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Josh and Shane were awesome! They did a great job packing the truck and addressing any issue before moving items. They took care of my stuff like it was their own, fixing and cleaning on their own.
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I loved my movers Chris & The other guy...They were on time & finished on time and great personalities and very professional..I will definitely be requesting for them to move me in a few weeks.
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The movers were excellent. They went above and beyond what they were hired for. Very satisfied and would hire again and recommend to people. They got here and went right to work and got the job done.
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Great movers!
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They finished moving quickly. Helped us compare the arrangement of the room. We will choose them again next time.
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Arrived later but did call.
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Chris & Billy were AWESOME!!!
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Awesome guys!
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Billy and Chris we're really great! They made sure that everything got moved and we're really quite efficient. Will use Planet Express for any further moving needs.
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Excellent service. Called me with the ETA on moving day. Came lil late but finished the job proffesonaly. Shame and Josh got a good team together and works for customer satisfaction.
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Shane and Josh did a great job...I'll never move myself again
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Great guys, hard workers
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I have tried calling the Mover three times and did not get a call back. MovingHelp left a message for them to call back and I did not receive one.
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They were 10 hours late !!! They showed up at 9:00 pm and finish at 2:30 am.Also I had to pay more for heavier things ..
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600 pound gun safe up a flight of stairs upcharge fee
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AMAZING!!! Thank you guys so much!
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Professional and on time.
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Professional and on time
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Shane and Josh were great. Stayed till 11 PM To make sure we are all set.
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Could not be more happy!
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Excellent service
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Great job
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Load/unload. No mention of a hard stop at 3 hours. Load took longer than expected, told it was my issue to find another mover last minute. Unapologetically used my bedding as furniture blankets.
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These guys were great! I would definitely hire them again.
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The guys did a great job!!! We would recommend them to anyone.
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They were fast.
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They did a good job but I noticed a few of my things had some dings and scuffs. Overall really great though.
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Great crew, would highly recommend them.
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On time, professional.
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Listened well
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Kind & courteous. Excellent workers!
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i was told he was only available between 4-5pm need someone 12pm
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Strong dudes, knocked it out fast.
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Very good job. Movers handled all our belongings with care.
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Came on time and took good care of the stuff and definitely will recommend them
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Shane and Billy went over and beyond to make sure everything went smoothly. They were very friendly and worked really fast. I highly recommend them!
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Excellence service, fast , reliable, they really take care the furniture
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Amazing cooperation
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Josh & Shane were awesome!!!!! I would use them again
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Both guys were awesome. We had a 26 ft Uhaul and a lot of stuff and they were able to get everything packed nice and tight.
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Great service
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They called to rescheduled the day before job. Then did not show for job at agreed upon time frame.
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They were 1/2 hour late, they missed one of the bedrooms & forgot the screws at the old house, so they could not put together the bed & left to do another job - incompetent.
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Very fast! Efficient and accommodating.
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Miscommunication on start time but they moved fast, were friendly and very professional. They packed my storage unit and truck with skill and showed their experience. will use again.
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It took a while to receive a confirmation from the owner for a last minute move, but the two movers were perfect with communication. They arived on time, excellent at listening to my needs.hard worker
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Great personality and work ethic. Reliable and trustworthy
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So worth the services! I couldn't believe how quickly they moved and packed the van efficiently. I'll never go back to moving myself.
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They were awesome! Did a great job, were super efficient and nice. 5 stars
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Guys were great! Arrived on time, loaded and unloaded at 2 locations and were very courteous and friendly. Also handled our belongings with care and were a lot of fun to have around!
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Nice guys did a good job
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H
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Convenient, communicative and helpful. Worked quickly, carefully, and efficiently. Recommended.
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Great service !!!
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I never got a response
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they did a great job!
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Josh and Shane are phenomenal. They get the job done. They are efficient fast and very careful. They also can setup and install pretty much any of the furniture even if the website says easassembly
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Unable to complete job because we are in Canada.
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Hiring Planet Express was the best decision I made for my move. It would have been a nightmare moving everything without their help.
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The person I spoke to on the phone was short with me and not helpful, but the two movers that arrived were polite and did a good job.
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VERY professional, personable, and courteous. Excellent packing of my belongings. Would definitely use again.
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They are sooooo nice! My apartment is on the 3rd floor and doesn't have elevator, but they still finished in 3 hours! maybe call 1 hr ahead would be a plus! Huge thanks and would definitely recommend
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Chris and Kyle were wonderful and extremely professional. They were right on time and very efficient. I would highly recommend their service and would use them again for any future moves.
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They were three hours late due to another job taking longer than expected, but they were apologetic and extraordinarily fast! Would hire again.
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Overall very good
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WONDERFUL, TOP NOTCH, EXPERIENCED, CAREFUL, WELL MANNERED HARD WORKERS!!! THE BEST I HAVE EVER USED, HAVING MOVED MANY TIMES IN THE LAST 3.5 YEARS. I WILL USE THEM AGAIN IF I EVER MOVE. GOD BLESS YOU.
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Wonderful job as always. 2nd time using them. Will use next time.
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Hard workers and fast
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The two guys who came out to do the most were great. My only issue was before the move - I called three times to confirm, on three separate days, but never got a response.
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Great workers!!! They work hard and stay on task. Very nice experience. I highly recommend Planet Express Movers
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Returned all my calls within 20 minutes, moved in 4 rooms of furniture with set up in just over an hour, extremely professional, even gave decorating tips!!
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Both Shane and Kyle were professional, hard working, and made communication a breeze. I will recommend Planet Express Movers to anyone I know who's moving. Thank you!
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Very good attitude and energy to get the job done, highly efficient and very polite.
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Showed up a little late because the move before mine took longer than anticipated, but they were very helpful and speedy once they arrived- even put my bed together so I could get to bed early!
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Very professional and helpful. Highly recommend this team
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Very efficient
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Fun & friendly guys, and they did the work quickly too! Unloaded my 1 bedroom apt (10 ft truck) in 35mins. Thanks!
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Great! Would definitely use again and also recommend to family and friends.
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Definitely missing things. Caught going through stuff. Guessing I lost $200+ worth of items.
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Workin to get to the bottom of this immeatly Planet express movers management
Planet Express -
Professional and quick.
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Great job!
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They were not available at the time.
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They were Total Pros! They were friendly, very helpful and moved quickly and effortlessly. I would highly recommend them, and if I move again, they're the ones I'm calling!
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Movers were about five hours late, didn't call, didn't answer our calls. They did move all of our stuff very quickly and finished on time. But we had to wait hours for them
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I requested an in-house move. The movers were very efficient in moving large items and worked quickly in doing everything that I requested. I would use them again and refer them to others.
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very nice
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Fabulous customer service! Hard working, accommodated special requests, and were very professional!
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Great work got the job done efficiently
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These guys did a really good job!
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No call back from moving company
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Guys were awesome. They worked hard and fast. They were better than I expected. I really appreciate this company to send them for moving. Plus they were polite and thoughtful.
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Very pleasant guys to have in the house. I definitely recommend giving yourself plenty of time so that you aren't rushed. It makes the process so much less stressful.
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Awesome team. I will use them again and recommend them to family and friends.
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Very helpful with placement of my furniture. Loaded the truck very well.
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Amazing group of guys. Fast and friendly service. Great with the family. Highly recommended. They will be the first people to call when I am moving again in the future.
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I am beyound pleased with my movers today! They were so efficient and able to fit everything I needed. If I ever needed help again, I wouldn't hesitate to hire them ;)
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I had to change my appointment time and they were VERY accommodating and understanding. Overall they took great care of my things and were quite pleasant. Would recommend!
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The number is invalid.
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Texted and called them after they initially contacted me. Did not receive any return communications. The day before my move I scheduled another helper because I was not confident that they would contact me.
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My movers were truly great, hilarious and funny. If I ever move again, I will be calling them to come back and help me.
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Was an excellent experience. Both gentlemen were hard working, gentle with my belongings and went above and beyond. Would most definitely use this service again.
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My move was from one apt to another. The load / unload operation was done smoothly and to my entire satisfaction.
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They worked very hard until the job was completed to perfection.
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This is the second time I've used planet express. They were great. Highly recommend.
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Josh and Chris were great couldn't have been happier.
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My movers were great and I will be recommending them to anyone looking for movers. Very polite, courteous and absolutely hilarious. My move was stress free.
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Moving helpers showed up 1 hour and 15 minutes past the arrival window time. Other than being late everything was fantastic. The guys were friendly and professional. Would use again.
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Used them before -great guys to work with and go the extra steps to help you with any question from wrapping, packing to moving! They did come a little late but their hard work makes up for it!
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Was 1 hour late but worked extremely fast when they arrived. Helped disassemble some furniture to make everything fit into one ReloCube but lost the weird Ikea screws so I can't reassemble it.
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They were safety contious of themselves and our belongings. Quick, professional and entertaining. Made the moving experience much less stressful.
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They were 2 hours late and could only do the heavy furniture since there was no time between jobs to finish the job. They were courteous, nice but coming late caused a back up of time. Not impressed.
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Fast and friendly. Will definitely use again.
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They are busy
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They should have been her at 5 or 6 and at 8:30 we were still waiting we had to move everything ourself I would never use them again
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The helpers did the job fast and were in good spirits throughout. Will call them again!
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Two nice guys!
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They were very friendly, accommodating, super fast, (unloaded in 30 minutes) and even helped me arrange a few things to compensate for the bad day I was having. I would absolutely use them again.
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Shane & Josh did a fabulous job and even helped me organized my storage better. They were very good communicating with me and didn't waste anytime getting the job done. I would highly recommend them.
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Courteous, communicative, efficient, and very professional! I would highly recommend!
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Shane and Josh were rockstars they were so efficient and quick. They were also professional and patient. I am even thinking of having them come back when I move out of my storage. Give them 10 stars.
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Guys came in and got started right away! Great company to work with, will definitely use them again!
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Planet express arrived late but called to keep me informed. They were courteous, efficient and reassembled furniture without being asked.
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I'm so glad I chose Planet Express! Quick movers, friendly, and very hard workers!
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I call Planet Express Movers and they have the wrong moving 6/24/2017 Saturday I booked U haul and the moving company the same day. I was told that they are now booked for the whole weekend
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Great movers. Very quick and efficient. Unloaded a 20 ft truck in just over an hour
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I have called twice to see what time they would be coming ang kept getting voicemail.
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These guys were awesome. Arrived at 7:30pm after already working a full day and put in 6 more hours. Appreciate the hard work Shane and Josh.
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They were professional, efficient, and friendly. We really appreciated the fantastic job they did.
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They were a great help. Did their job really well and were good enough to move our stuff.
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Great guys, careful with your things and committed to the job. I will definitely hire them again and I will definitely recommend them.
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Horrible service. I was scheduled at 1pm, and after me calling them several times, they answered and said the were an hour away doing another job. They ended up showing at 5pm.
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They were very helpful and nice.
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Very courteous, helpful and got the job done extremely well. Would highly recommend to others.
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Great service
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Very hard workers! Great job with the move! Highly Recommend!
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I don't believe I've could have got to better people they were fantastic they worked really well together they knew what they were doing they were polite cordial I mean I just can't say enough about h
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Josh and Keithan were terrific. they were professional and friendly and they expertly packed our furniture. Shane was great and kept in touch as we were planning. Definitely would use again.
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Shane and Josh were incredible. They worked very hard for seven hours. They handled everything carefully. My move involved multiple loads/unloads in three different locations. Thank you, S&J!!!
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Shane and Josh were awesome!!!!!! On time. Fast. Efficient. Very nice and personable. Completely filled the 20 ft truck I rented. They work hard!!! Do yourself a favor and use them!!!!!!!!!!!
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they are bit late but completed the task in no time and with full care.
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These guys were amazing! Very professional. Took amazing care of all my belongings. They were super fast. Very friendly. They made my move a piece of cake. Definitely set the bar high.
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couldn't come in the time I wanted
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Very professional. Would hire again
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I had some delays that were caused by my new apartment's leasing office. The movers were cooperative and they came back after 3 hours at 10.45 pm at night to finish the job. Trustworthy.
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Don't hesitate for a second to hire these guys. They're efficient, fast and careful.
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We had them load from our 10x20 storage unit. They where fast efficiency and organized. I would hire them again.
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Great experience. The movers were professional, efficient, polite and accommodating.
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Excellent service and they know what they are doing and they are very good at it.
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Great job
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They were great and super fast! Best movers we've had! I will definetly work with them in the future.Thank you!
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Radio Shane were efficient and professional when unloading PACKED 10' truck and motorbike. Definitely will consider services in future moves!
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Shane and Josh were GREAT! They were so efficient and moved way more than I was expecting. My box spring didn't fit down the stairs so they took it apart and put it back together! Definitely recommend
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Super efficient and completed the whole process within 1:10 hrs. Highly recommended.
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Very well done
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This is the second time I used them. They were pleasant to be around, courteous, efficient and seem to work well together. I would use them again.
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I booked these movers last week, they called to confirm the details. We agreed. They called me yesterday telling me that their evening customer needed to be done by a fixed time and asked me to move the time up. After a few phone calls I was able to arrange everything to 10am. Was told I would be called when they were on the way. This morning, I went and got the truck and got the freight elevator opened, in addition to summoning some help from friends. No word from the movers. So I called them. They initially told me they still had me for 1pm and knew nothing of a time change, but he would talk to his partner and call me back. Got a call back, was then informed someone booked them for a morning move and had to push me back to 1pm. Actually, they told me 2:30-3pm at that point. Again, I got no phone call to notify me. Annoyed at the inconvenience created for myself, my friends, and apartment employees, I asked for a discounted rate. They said "We can't really give you a discount since
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This moving company did not show up for my scheduled time of move and did not call to cancel or reschedule. I am very unsatisfied with this company and the unprofessional lack of communication
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movers not available
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Planet Express did an excellent job strategically and efficiently loading our entire truck or our move. Great job guys!
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Moving help did not show up for my job. We called them and they stated they could not come until after the job was scheduled to already be completed.
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I highly recommend them fast efficient and professional friendlythey finished in less time than expected
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they are not available for 5/19 and that is the day I need them
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Josh and Shane were great! Very efficient and careful with our furniture. Very courteous and highly recommended!
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The moving helpers were kind, and quick.
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We were very satisfied with the service we received. Everything was done as we expected.
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They were very adaptable, friendly, and professional.
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Josh & Shane were pleasant and worked well together. They were fast, efficient and diligent. I'd use them again.
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they did great!
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They were great.
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Movers said they will come between 10am and 11am. They didn't show up.
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Best movers ever!
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Highly recommend! We had an issue with the lock on our storage container and they were already here but they rescheduled for the next day with no problems. Very professional, friendly, and efficient!
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Chris and Kevint were very nice. If I ever need movers again I would ask for them.
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Two great and very helpful men helped me with my move.
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Movers were friendly, on time and quick. Helped me load up a truck with my stuff from a 1 bedroom apartment and unload it into a storage unit in 2 hours.
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Planet Express movers were efficient, friendly, and fast!
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This company is unavailable.
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Amazing guys, super fast and very organized! Would always recommend!
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Fast, careful, professional. Couldnt have gone better. Highly recommend.
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They were on time, went the extra mile and were professional and friendly.
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Nice guys, efficient, and a job well done.
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The movers were good customer service providers. There was a problem with a hole in the wall but the mover said he would return to fox it on Monday.
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Josh , Chris were amazing. They completed work before time. Strong awesome help. They worked hard. Planned n executed wel. Also accommodated our last min rescheduling. Thank you
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Called and they weren't available.
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Excellent movers- very punctual and courteous!
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EXCELLENT CREW (Christopher & Keithan) They were Punctual + Hard Working + Accommodating +++ Great Personalities. Highly recommend Planet Express Movers.
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verry quick efficent and organized people . thank you
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Was good overall
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On time efficient and professional.
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Pros: very friendly gentlemen, very careful with belongings, and packed the moving truck like absolute professionals. Cons: half hour late, did not return 2 phone calls to see where they were
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When I called this morning, they said they didn't have help till later in the day, and could not make it to the time we originally scheduled weeks ago.
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Very professional and knocked it out
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Called and told me he was unavailable
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EXCELLENT HELPERS!! I got Planet Express to help my mother move an entire household worth of stuff - and thank goodness! The job was 1000x faster with these amazing professionals. Thank You!!
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Choose Planet Express! Best moving company in business!
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Great communication
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Called couple of times and left voice mail no reply.
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Excellent work and Shane and Josh were very helpful.
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Late
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No contact with 24 hours. The phone number says, "the number is not accepting calls at this time." I need to be sure this move is going to work, and cannot take a risk on a worker not showing up.
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The moving help informed me that they would be 3 hours late, which was too late to move my things into Uhaul storage by 7:00 pm. They were scheduled to come at 2:30 pm
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The moving help informed me that they would be 3 hours late, which was too late to move my things into Uhaul storage by 7:00 pm. They were scheduled to come at 2:30 pm
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Planet Express did a great job! They helped turn a very stressful day into a really enjoyable day for my family and I, thanks again guys!
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Guys we're fast and efficient
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They were late arriving which pushed my whole day back with no notice. But once arrived they worked very hard n well.
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Shane and Josh are highly recommended, great team work , hard workers, and two of the friendlyiest guys you will ever meet. They really know what they are doing and have made our moving so much easier
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They were working hard and did a good job!
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Very prompt and efficient.
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They did a fabulous job! They made the job look so easy and had us laughing! I would highly recommend them and will definitely call on them again in the future.
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5 STAR SERVICE! They are very professional, protect glass things carefully, load stuff stably, and very nice to talk with! I will definitely recommend to all my moving friends!!!
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Great guys would definitely recommend them!
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Overall good experience- a little late for appt but did a good job once they arrived
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Efficient and hard workers
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Both guys were both professional and friendly.
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These guys were awesome, friendly and speedy. Highly recommend.
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Arrived promptly and did a great job! No complaints. I would happily recommend to family and friends.
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Very professional and helpful. I will definitely be using them for my next move.
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Made moving very easy. Josh and Zach were great. They made sure everything was unloaded and placed properly. Great service.
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Great communication.Arrived on-time, as scheduled. Very professional and courteous. Moved heavy items with care and offered to reassemble furniture and rehang doors. Pleasure doing business with them.
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Great job
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Excellent job. Very professional
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The movers went over and beyond. They were quick and even helped me arrange the furniture they moved. They were great, and I'd hire them again.
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I had to call them to set up a time, a time which they missed. Had to give them a ride to car shop due to car issues. The following led to me returning my truck late. Will be calling UHAUL as well.
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Excellent service! Would use again!
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The guys were fast & friendly!
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This company is awesome. The guys were very friendly, helpful and thorough. I would recommend them 100%!
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The Moving company didn't show up on time and didn't do the job. We wound up unloading the truck ourselves before the movers even got there.
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Good enought!
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Very friendly and hard workers
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5 star service.
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I had to wait longer than expected, because the helpers were still working somewhere else, but once they got to me, the job was done very quickly. They were nice and courteous. I definitely recommend
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Very fast, efficient and they knew how to handle, carry and fit all my belongins. Great attitude.
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Needed to talk over the job from the get go better and come up with a plan of action with the one moving!
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Very personable and efficient.
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The guys who helped me move were great! They did show up a little later than anticipated, but when they got there, they quickly loaded and unloaded all of my stuff. I'd recommend them.
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Great guys from the first phone call to completing the move. We will be calling them again for our next move. They went out of their way to make sure we were happy with the placement of our items.
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These guys did a fantastic job even though the weather was not in our favor.
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Very nice to work with great job. I am more than satisfied when th the service. Thank you.
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These guys were very personable and professional. I recently had shoulder surgery and these guys went above and beyond to help out
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They were great, quick and very helpful.
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Our movers made the whole experience fun and easy. They were detailed, careful, and skillful at fitting every item in the very full rental truck like a Tetris puzzle. Thank you so much!
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They were nice, professional and friendly
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Professional. Polite. Great customer service. Beyond awesome!
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Very polite and worked hard
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Extremely professional and very knowledgeable when it came to packing and the moving entire moving process. I would highly recommend them for any move.
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I needed an AM moving appointment and they were not able to accommodate me.
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I called to try to schedule actual time for services and they told me they were booked up for the rest of the day and until later on tomorrow night
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Movers we chose is not in our country.
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excellent job, very friendly crew, careful with the items they moved.
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Two great guys.
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The guys were experienced, courteous, friendly, accommodating and efficient.
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They were great. They were running late from a job before mine and they called to let me know. The guys got everything moved efficiently and were a big help.
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They helped me out a great deal and they were very good.
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This is the second time I have used Planet Express and these guys are great! They kept the lines of communication open by calling and asking the move times I desired. Very professional and friendly.
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I did not select date of 1/20 date was for 1/13
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Nice, fast, and helpful.
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Mover said he cannot help me
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Highly recommended! Extremely professional and friendly. Efficient and careful when handling items which wasn't easy given they had 2 flights of stairs.
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Excellent communication skills, worked very hard and quickly. Got the job done with no problem. Thanks for everything! Happy New Year!
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.
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They called me almost 2 hours after the latest they said they would be here, 5:45pm and said they were still at another job an hour and a half away. They were not finished yet.I originally had requested 0900, they said between 4 and 5pm. The best they could do was between 10 and 11 am the next day. This was not possible so I had a friend help me do the move. They were very unprofessional and rude on the phone. I would never use them again
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They were late, but called me back after I left a voicemail to arrange a new time. Unloaded my truck quickly and safely up 3 flights of stairs. Only took 45 minutes. I'd call them again.
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They were late, but once they got there they did a fantastic job.
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I would use them again. Only problem - although they kept me informed re: their arrival time, they were 1 hour late. Normally this wouldn't have bothered me, but I was sitting outside in the cold.
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The guys did a great job. They were friendly, courteous and professional. They arrived later than expected but called me in advance to give me a new ETA.
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Awesome guys. Very professional. Will use this service again after this move.
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Super service-Within hours the job was finished
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The guys that came out were awesome. Very professional and easy-going. They did the job quickly and loaded the truck perfectly because nothing moved during the long drive. I definitely recommend them!
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Nobody called me, I called them, they don't pick up. My card was charged twice for some reason. i just want my money back
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Great job, very helpful and went the extra mile.
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Very helpful and knowledgeable. they even took off our front door to fit the appliances out.
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Shane and Josh were professional, courteous and strong! We had them move an old upright player piano which was extremely heavy. They knew what they were doing and made the moving job look easy!
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They are supposed to come between 1 pm to 2pm. They did not show up until 3:30pm. I called them several times and did not reply at all. Then, at round 3:45pm, they told me they will arrive here within 45 min. I was very unhappy with these guys. They should have called me if they cannot make it before 2pm and told me they will be late a little bit. I spent my time just waiting for them. I took off my work because of this. That's why I canceled it when I got a call from the moving guy. I DO NOT RECOMMEND this mover. Please refund all my money !
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They provided fantastic service. Very quick, professional and personable. Happy to take extra steps, move things around, and assemble furniture, and whatever else was needed
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These two guys were a pleasure to do business with they were professional yet fun and entertaining extremely helpful and would hire them any day to the do this kind of work
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Great Guys. Friendly and communicated appropriately ahead of the job. I had some big heavy items, including a player piano, and they moved them without complaints and quickly.
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Awesome guys! Highly recommend!!
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Josh and Shane were great. Called to let's us know they are on their way. Worked at steady pace and handled everything with care. Definitely would recommend them. Thank you guys for all your help.
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Moving helper cannot come during the time that work for my family.
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Slow! Kept asking to use bathroom. Destroyed the grass at my old apt after insisting on pulling the truck on the grass. They forgot to unload some stuff and did not put my bed back together properly
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Both men were very professional and courteous. They performed well beyond my expectations. They finished in less time than I expected and the expense was well worth it! I will recommend them to anyone
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I was unable to contact movers on phone for a time on moving date..
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Josh and Shane were amazing at helping me move a heavy swingset. I'd hire them again in the future for whatever moving needs I need!
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Movers packed up the truck very efficiently to the point where my movers who unloaded the truck were surprised how was it was packed! They were able to fit everything in.
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Excellent service provided by the 2 guys. They started their work as soon as they reached without wasting any time. They just took a bathroom break for 5 minutes. I will book them again if I need.
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very fast, efficient and mindful workers. I was extremely pleased with the whole process from beginning to end. i would recommend them to anyone.
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These guys did an AMAZING job!!! So quick - very careful with everything I owned. They packed everything so efficiently, moved quickly - I couldn't have made a better decision than hiring them!!
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I tried to call many times
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I left several message and texted multiple times. The person never replied to me. Will not recommend.
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Josh and Shane are great! They did a pre-arrival call the night before service, arrived on time the day of and their work ethic and time management was very efficient! Down-to-earth, personable crew!
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They were very professional in loading the truck. They went beyond their scope to tie everything with rope to secure the luggage in the truck. Also they were very experienced in loading the truck.
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Keep up the good work.
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THE SERVICE WAS ORDERED ON SEPT 21 2016 I NEVER RECEIVED A PHONE CALL FROM THE SERVICE, I CALLED THE SERVICE ON SEPT 23 2016 AND THEIR MAILBOX FOR MESSEGES WAS FULL, I HAVE NO WAY TO CONFIRM THE SERVICE WITH THIS MOVING SERVICE
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Chris and Mike were excellent
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Excellent!! Will definitely call them again!! Will definitely recommend to others.
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Josh and Chris from Planet Express did an awesome job unloading our fully loaded 26' U-Haul truck. They worked hard and carefully, finishing the job in about 3 hours. They even swept the truck. A+++
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They were an hour and a half late, which cause us to have complications with our unloaders that waited for us. Our chairs were damaged, brand-new futon ripped, and one of our tv's was cracked.
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The movers was running late so my father moved me
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Great and hardworking
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Unloaded efficiently
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Shane and Josh go out of their way to help you! We requested 2 hours of work and they busted their asses and did it in a little over an hour! Would highly recommend! Extremely personable and fun!
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They were able to work with my schedule and I had to change it at the last minute.
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Lost my screws to my coach
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The two gentlemen worked extremely well. They were down to earth as well as very accommodating of my needs and the changes I kept throwing their way. Extremely flexible and professional movers.
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They broke my lamp and scrap my coach and my tv stand and lied and told me I went through another company very rude yelling at me hung up in my face never again
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Great job
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Planet express movers listened to all of my requests and were able to fit all of my things into the van I rented which I didn't think would be possible! Overall great experience!
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Highly recommend! Mike and Chris were on time, work diligently and took great care packing our truck. Can't ask for better help than these guys.
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They were 1 1/2 late , but did a great job once they started.
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Please cancel my request for Planet Express moving help due to being unable to connect to ensure they would show Up Monday the 29th of Aug.
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Getting in touch was difficult. But, they used their own rope to secure my stuff so that was a big plus. Got the job done well. Good packing job.
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Quick stress free move.
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Quick move, stress free move.
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The helpers were 2 hours late saying they had car trouble. They dropped boxes on the ground while carrying them to the truck and they were very unprofessional. They tore the couch up. Just terrible!!!
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They were very helpful and got right to the job. Only complaint is that they were very late.
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I attempted to contact Planet Express Movers on Wednesday, 8/17/16 to schedule unloading assistance. Twice I left messages requesting a return call. Planet Express finally called me Friday, 8/19/16. I explained my move was completed Thursday, 8/20/16 and I was no longer in need of their services.
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Polite, on time, considerate/careful of walls/hanging pictures while moving furniture, great attitudes, fast and seriously strong! Would definitely recommend Josh and Shane to anyone!!
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Shane & Josh did an excellent job! The only glitch was a late arrival time due to a hiccup in their first job. They were quick & efficient & careful. Highly recommend!
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Excellent. Thanks for helping us.
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Excellent job done! Thanks.
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Everything went super quick and smooth! Good job!
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Very professional and friendly. No damage.
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They were friendly, efficient, and very thoughtful
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They did a really great job, but I would recommend watching how many hours you purchase up front. I paid for three and we were done in an hour and a half and i was not refunded for the extra time.
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Went out of their way to get the job done, were very professional and even accommodated some special requests. No damages.
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The guys were great! They first thought I needed a bigger truck. They fit and amazing amount of stuff in the truck. Awesome job.
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These folks were great--very efficient and cautious. Would definitely hire them again!
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I cannot contact the movers to schedule time
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I cannot contact the movers to schedule time
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Can't hear from them for one day. No time to wait for their call back.
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Would recommend the company to anyone, very friendly very professional and hard working
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1 hr. 20min. late.
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They got it done quickly
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They worked hard and quickly despite the heat. The guys are great to work with. Did have a damaged chair but they are nothe insures. Would recommend them to anyone.
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Awesome guys. Stayed a little longer to finish up last few boxes...despite scorching heat! Strongly recommend.
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Shane and Josh did an outstanding job for us today. If I could give them six stars instead of five I would. Great job!
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Really couldn't be happier with this company. They went above and beyond, exceeding our expectations. Would definitely recommend them.
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They contacted me promptly to schedule services and upon arrival.
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Movers said they are not available today
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help was ontime and quickly moved all furniture in 90 degree heat. move took 4 hours, instead of 3. had to pay cash for extra hour! thought that could be charged to card. not stated on website.:)
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Shane&Josh left us frustrated-they thought we'd have so much space on our truck that they loaded furniture so inefficiently. We had to leave a few things behind and could barely get our suitcases on.
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Movers unloaded my belongings quickly and efficiently.
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Chris immediately introduced himself when he arrived and kept us informed of the process.
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The guys were great! Even though their first job ran late, they still kept our evening appointment. They always work so hard. This I the 3rd time we've used them!
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Chris and Mike were great, the heat was ridiculous but the kept going. I appreciate their time and communication. I would definitely hire them again but I am sure they would reject the stairs. LOL.
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Mike and Chris went above and beyond with their kindness and professionalism. In spite of stairs and other obstacle, they moved everything without creating a scratch, on a scorching hot summer day.
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Shane and Josh...what more can I say...these guys are great. They were running behind called me to let me know. When they got here, they went right to work and got it done. I highly recommend them.
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These guys bust their butt. It was 95 and humid and they never took a break. I am using them again soon and would recommend them to anyone who needs to move.
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the don't have ID to cross border and provide service in Canada.
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Less than 1 hour it took to unload. Thanks.
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They did a great job thanks a lot for everything.
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Mike and Chris were wonderful! They packed more than I ever thought would fit in our truck down a narrow, hot staircase in the rain without complaint. Would definitely use/recommend again!
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I rescheduled for another date
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nice and helpful, but said they would come at 10am but came at 10:30am. job was not completed because they had somewhere else to go. we ended up packing the rest ourselves.they forgot important boxes.
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Movers were not efficient.
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Worked diligently to get the work done in a timely manner. They were careful and professional.
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They worked very hard the whole time.
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Horrible experience! They were an hour late and did not load the truck the way we wanted...totally ignored our requests. Furniture and railings were scratched during move.
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Chris and Mike were an excellent help. Arrived on location at the agreed upon time. They had a great attitude. I would definitely hire again if the need arose.
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Overall excellent. They were really fast and helpful.
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Quickest move ever.
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Excellent
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These guys were awesome they informed me about running late and packed the truck very nicely and very careful with furnitue
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Shane and Josh were very nice and helpful.
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They came early did the job fast and well. A+++
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Great work ethic, did a great job loading all my things in a safe and efficient way. No damage to anything on my 300 mile trip. Highly reccomend these guys.
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These guys were good! They called ahead to set up a time. They worked fast and efficient. Would use them again.
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Josh and Shane run a first-class business. Best movers around. Hire them!!
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Shane & Josh were very professional and helpful! They did an amazing job and were very careful with all of my belongings. They were the best movers that I have ever booked!
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Great job, worked carefully and quickly. Movers on the other end were impressed with how well Planet Express loaded the truck. Communicated well when a delay came up, and made it a non-issue
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Extremely helpful and courteous movers who were on time! Great communication! They were able to help move and set up my furniture at the new place the way I liked. Will definitely use again!
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They did a good job. They took care of my stuff and were very efficient, I would highly recommend them.
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These guys were the best.went above and beyond,even assembled furnitureThey moved things around until I was happy,didn't make me feel like it was a hassle.I can not say enough great things about them!
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Did not show up on time.
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These guys are pros. They are courteous, speedy and diligent workers. They certainly made my move easy and I'd definitely use them again in the future.
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From Michigan. Couldn't cross the border to Windsor.
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The guys were both friendly and helpful. I would recommend them to all our friends.
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Did a great job. Would certainly hire again.
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Thanks guys for your hard and fast work on a hot day. Highly recommend.
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Excellent service, very professional - well organize and know what they doing, very curious and hard workers. I was very pleased with the service and would definitely use their services again.
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I left three messages for the mover without a response. Mover finally called and cannot arrive at the time required. I have cancelled and found another mover. I would not recommend Planet Express Movers.
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Excellent customer service. I would recommend them to everyone. Thank you!
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They were an hour late but called to let me know. Worked their butts off going up and down stairs so many time. I would absolutely use them again
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Arrived late & no moving equipment. We borrowed a cart & dolly from the bldg. They damaged an end table & mirror. They argued w/each other over who was doing the most work. Charged for an xtra hour.
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The two guys that loaded the truck were awesome. I could not believe they were able to pack all of my stuff in the truck!
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Great first time experience
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Shane and Josh were excellent.
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Talkative in a good way, knowledgeable in their area of expertise and professional.
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Very good, communication great
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Great job... Well worth it...
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Professional, diligent, and courteous. That being said, they arrived 30 minutes late and damaged a couch (a bit of a fluke, to be fair, but still damage), so I would recommend someone else.
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Sean & Josh were super helpful and able to get all of our HEAVY furniture moved to the various parts of the house and into the moving truck. They were knowledgable about packing a truck well!!!
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They can not come at the time I need them
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Overall good job.
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Shane did call and say they would be 25-30 minutes late, but we're actually 45 minutes late. They did work hard to get the truck loaded and did a great job fitting everything in.
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They are unavailable at time needed
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It was difficult to establish communication at first. However, when once communication was established two days before the move, they were very good and did the job very well.
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Hard workers. Very good at packing the truck to maximize the load.
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They came late but communicated properly that they were running late from other work.
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Good
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Good job.
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Josh and Shane were efficient, quick and positive.
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Showed up early and did a great job! Would hire them again for sure!
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Hard, earnest workers who also knew how to load and secure our stuff. Worked overtime to make sure our move was complete. Outstanding. We will use again.
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Great service! The movers came in a timely manner and got the job done exceptionally fast! Would recommend Plant Express movers to anybody that wants the best service at a great cost!!! 5 STARS
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They worked very hard and were able to accomplish a lot of the packing in this time period.
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Great work, were professional and quick
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Nice, fast and efficient. Will us them again.
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Not much more I can say other than GREAT. They were friendly, respectful, efficient and took care of our belongings. On top of that, they came over within 1.5 hours of notice due to schedule mishap
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Even though the job scheduled prior to ours was much larger than the customer had indicated, they still managed to get to our house and complete the job very quickly.
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Changed time due without issue, unloaded promptly, helped set-up furniture that had been taken apart
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I would recommend them.
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Great job Shane and Josh
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Nice guys did really good job
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Efficient, very professional and careful. Highly recommended!
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Needed them last minute they were available, worked fast and were very friendly! So thankful for thier work!
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Fantastic. Went above and beyond to make sure all our needs were met.
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Great, funny and very helpful. This guys know what they were doing and were very quick in doing it. Very careful in handing all the furniture and your belongings.
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Great job guys! Thanks for your help!
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Shane and Josh were amazing....thank you Guys!
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Great job
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Great job
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Shane & Josh were very professional and efficient. They are hard workers and I would highly recommend them to anyone. Thanks again guys!
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The company did not have a voicemail set up and I am not comfortable going forward.
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They are unable to work in Ontario.
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They were very courteous and quick.
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Fast. Very good
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I was told they would contact me in 24 hours after booking and didn't hear from them. I tried calling the number provided several times and couldn't even leave a voice mail because the voice mail had not been set up. Very unprofessional.
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The movers contacted me on 4/18/16 to inform me that I am outside of their service area
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The movers were excellent.
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Shawn and the crew did a great job, I was not to be at the offloading but my mom stated that great and very helpful. Thanks
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On time, great to work with, personable, very efficient and careful there was no damage to anything. We intend to use them again fo any local moves.
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I would recommend them to friends and family definitely. Job well done.
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Shane and Josh were amazing. Go the extra mile!
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Guy called and said I was out of his service area.
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5 star service all the way. They were awesome! I will highly recommend them to others.
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Moving helper said my job is out of their area of service
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One of our best decisions in the moving process is hiring these two people. They were efficient, polite, and made the moving fun. Also took special care of fragile & heavy items. Worth every penny!
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Planet Express Movers is based in Michigan and cannot do a move in Ontario.
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Josh & Shane are awesome and took great care of me!
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Very courteous & helpful. Highly recommend.
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The two young men where done in less than an hour. Very fast and took time to not damage anything
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I would recommend these two gentlemen to anyone. They worked harder than anyone I've ever seen.
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I would recommend these two gentlemen to anyone. They worked harder than anyone I've ever seen.
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Good guys, communicated well, were very conscious of the walls and floors.
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These two guys were awesome!!
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Very professional and curtious. Got right to work, and cared for our belongings.
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The moving helper cannot make it and tell me to cancel and make another order
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The movers were very helpful to us. We would definitely use them again. They were a lot of fun too??
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THey have another job already scheduled that conflicts with my time schedule
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Professional and polite, these guys are the best. Great care with moving antiques. You couldn't adk for better movers.
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Very good customer service
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