TLC Pros Transformation Life Changers Cares 4 You
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Customer Reviews
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These guys were awesome! So friendly and got the job done super quickly! Highly recommend!
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I need to cancel
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Helper told me they would not come
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Great guys working for a great cause. Glad we chose them.
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Moved the piano quickly and carefully and were very flexible to work with!
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Wonderful! Highly recommend!
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I would recommend them to anyone! They were amazing!
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They arrived on time and finished moving fast. Very nice job!
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Movers didn’t know how to use a dolly, day workers at best. One was ok, other broke furniture and put scrapes all over both houses. Late for appointment and I ended up firing due to their non attention to my stuff and their inability to successfully move objects. Thanks for nothing! Overall bad.
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I tried calling a few times now and have gotten no response. I don’t have time to wait and see if they’ll get back to me, and reviews make it seem like they probably won’t.
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Charles was really a God sent. He was very knowledgeable and professional.
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the moving helper was paid directly
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the moving helper was paid directly
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They were very accommodating to my schedule change and overall did an awesome job. Very friendly.
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Could not get a hold of them to schedule time to move us.
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Both of them were very efficient, friendly, and professional. Thank you for the great job!
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I didn’t get any communication until just a day or so before the move which made me a little nervous. But, they showed up on time and we’re great!
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Excellent care of a bunch of antiquesd and family valuables. A hard move - but the crew stayed with it and got it done. Very friendly and professional. Thanks, Charles and crew.
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Communicated well, good sense of humor, good eye for details and offered advice. Took direction and changes from me and my wife in stride! Great experience.
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Great job!
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Very professional and very thorough! I was very pleased with their service. At the time of my move it was raining, and they went above and beyond to ensure my belongings were securely wrapped and packed and kept as dry as possible. Highly recommend!
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Awesome team!!! Highly recommend
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These men were polite and VERY efficient!! Charles, Will & Shaq thumbs up guys!!!Thanks you guys very much..I would hire again.
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I so appreciate Charles and his crew for saving me at the last minute, after my original movers failed to show up… Very professional and kind people! I tipped the guys in cash after the move…
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Very nice men who loaded everything the way I wanted it & were very careful with fragile items.
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Movers did a great job and were very professional.
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This is my 3rd time using this company. I've been pleased with them everytime. Great communication. They will see my name on their list again!
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This is cory and shanna Raley. The 3 gentlemen that came from Decatur to help us pack all our stuff in Bloomington for our move down to Alabama we’re absolutely AMAZING!!! Their professionalism and efficiency don’t compare to any other people we have ever had work for us. We hope nothing but the be
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Very professional, on time and called 30 minutes ahead to let me know he is on his way. I would use them again.
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It was a pleasure moving with TLC Pros. They were communicative and took the best care of our things during the move.
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Damaged 2 walls moving a couch upstairs. When asked about the damage the movers indicated the damage was expected as the couch should not have been downstairs. Please note the couch was moved downstairs with absolutely no damage.
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Scott I supplied you with an extra man saving you over 150.00 Our ministry work hard to supply good service the recliner couch was just very heavy & tall. U did not supply any blankets or protection
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Charles and his crew were outstanding.
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Super professional, polite, capable and hard working. No delays, came out same day and got everything done in the 2 hours. Great Service! Will be using again.
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The movers for very pleasant and fast .... Nothing damaged... Wonderful experience
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My moving team was hard working, helpful and friendly. Thank you!
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The job is scheduled to be on 12/30 but the mover was unable to show up, I have called several times from the morning to the night, one hour before the Uhaul Storage closes, they sent me an email to reschedule the job to 12/31, I told them earlier today that I have an upcoming flight tomorrow at 7:00am and must move by tonight, they fail to perform their jobs and cause huge trouble to me.
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This company was a last minute choice after my previous mover cancelled. They were absolutely amazing to work with. Polite, professional, and had high integrity to do the job correctly/safely in a timely manor. Highly recommended
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The follow up calls, punctuality, timeliness, service, care they took with things, sperd in which they moved, and their personality was extraordinary. I have moved many times over the years and employed many moving companies and movers but non rise to the level of these movers. I usually don't write
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Very fast and professional and the movers are friendly.
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These guys were by far the best crew I have hired through this site, and I have relocated A LOT during the last ten years! They showed up on time, and worked quickly when I was on a very tight time deadline. They packed the truck with care and efficiency. They were super friendly and professional th
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I accidently booked the wrong day to have this moving company unload a 26' U-Haul truck that I drove from Nashville to Normal, IL. I called and Charles was nice enough to switch the day and come one day early so I could unload and get the U-Haul dropped off before my deadline. He showed up with a ma
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Excellent
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DO NOT USE THESE PEOPLE!!!!!!! THEY DID NOT SHOW UP TO MOVE MY THINGS - AND THEN TRICKED ME INTO GIVING THEM MY PAYMENT CODE WHEN I THOUGHT THEY WOULD ISSUE A REFUND. THEY STOLE MY MONEY!!!!!!!! I WOULD GIVE ZERO STARS IF I COULD. I BOOKED THEM THROUGH UHAUL AND THEY WILL NOT HELP AT ALL!!!!! BEW
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Due to a delay in first location, movers were not able to help in second location.
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Professional, prompt, polite and personable. Couldn’t ask for better!
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They all got COVID and could not do the move.
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They were fast at loading the truck however they showed up an hour early even though they were told not to because nobody would be there and they started the clock when they arrived. They were provided 24 moving blankets and used 3 which resulted in a lot of damaged items. Thankfully we wrapped the
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I'm sorry you was misinformed we did not start the clock until you all arrived and we stayed and loaded at that would fit in the truck also you hired us to load and unload Not a full service so things should have been wrapped and ready prior to arrival or as we worked we did wrap somethings within reason thank you for choosing us.
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Great job. Highly recommend
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It was an honor serving you thank you so much
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It was very enjoyable. Appreciate the help and if a situation arises again I will be contacting them
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I have to change days and the moving helper didn't return any phone calls so I'm going to need to find someone else.
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These guys are amazing!! So incredibly grateful for all their help. We are repeat customers and will definitely share the info to recommend to others.
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Thank you Nikki it was an honor serving you
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These guys were AMAZING! I could not believe how well they packed and fit everything in! I cannot say enough how impressed we were. I would use them again in a minute.
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The team was professional, caring, kind, energetic, and personable. They treated my items as if they were owned by them.
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Thank you Sir it was great meeting you and serving you
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I haven't heard from them and they aren't answering their phone.
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Sorry you were not satisfied with our service we did provide an extra worker and no additional charge.please.let us know how we can do better for our future customers and thank you for choosing us
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This is a great moving team!!! I would ask for them by name if I were moving again! Great leader! Great teamwork!!!
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Thank you so much for choosing us and allowing us to serve
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Very respectful
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THANK you so much it was an honor serving you
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These guys, were very professional, polite, and quick.
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Charles and Greg showed up on time and went OVER AND ABOVE in terms of fitting my poorly estimated amount of CRAP into the truck that I rented. They were friendly, polite, professional, and FUN! They made what could have been a miserable experience (for me, anyway) into a manageable and enjoyable e
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The two gentlemen the showed up for the job were excellent I would definitely recommend this company if you need to hire any movers
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Quick, professional and accommodating of my needs! Hopefully I will not have to move for a long time, but if I do…I know who to call!
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I am so thankful for these movers! They worked in extreme heat and never complained. These guys were amazing and handled everything with care with a smile. They were so kind and polite and I would gladly use them again in the future!
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We had to reschedule our moving date and they were amazing at communicating and were very helpful/careful with our items during the move. Would definitely recommend!
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It was quick and easy!
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They were very efficient, professional, and personable!
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Professional and on time
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Previous day of move day they committed they will be there to help but, they did not show up. Its really bad; its cheating :(
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Great group of people. Excellent teamwork. Very polite and friendly.
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Thank you Jeremy it was an honor serving you and your family
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Pros and cons of the service provided are as follows: Pros - Movers helped to move all the heavy furniture efficiently - Movers did not damage any of the property in the process of moving Cons: - Movers did not arrive on time - Contact number did not return calls in a timely manner after movers we
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Sorry that the movers were late the did have to come from a distance and Im glad they were able to help you with your move thank you for choosing us
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too far from city scheduked and travel fee
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Did not show up.
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couldnt contact
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These guys were great! They arrived on time, got right to work, and had the job done before 3 hours was up. Would use again!
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The guys were super friendly and very polite. We used this service 2 times and very happy both times.
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These men were absolutely amazing!! They went above & beyond!! I would recommend them to everyone!!
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Tlc did not show up to get box from uhaul at aschedueled time. Uhaul and myself have tried several times to contact them and no answer or no return call from them. I have to be moved today. I would like the money returned to my checking account for this order
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Charles and Octavious were great guys and very professional. Really did a good job and were a huge help
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On time, helpful, and friendly.
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Did not show up and no one answered my calls
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Called the helper after not hearing from them. They said the date was supposed to be blocked for a company training day. I need guaranteed help so I'm booking a different company.
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Called the helper after not hearing from them. They said the date was supposed to be blocked for a company training day. I need guaranteed help so I'm booking a different company.
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I’ve tried calling no one would answer so I found someone else
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I highly recommend TLC Pros. They were awesome, fast and on time!!
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I highly recommend TLC Pros
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There phone number is a google number, and no one is responding back, even after leaving several messages.
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There phone number is a google number, and no one is responding back, even after leaving several messages.
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Sorry we did not meet your expectations but will do our best to do even better on Friday thank you for hiring us again blessings to you
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Awesome workers! They were on time and got the job done fast!
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They were awesome, fast and on time!! I do not know what I would have done without them.
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Made several attempts to schedule a time for my move but I never received a call back.
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Very professional and friendly.
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Thank you Charles and the "old 63 year old guy" ;) You made the move stress free and fun too! I'm glad it worked out well to reschedule the time. I don't think we could have figured out how to get er done without you guys!!! Thanks a Trillion to Infiniti!!!
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They were very professional and moved everything that I needed without any complaints and in a very timely manner! Highly recommend.
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Will & Donald were great. How to rate outstanding. Be on time and wear your masks over your nose. I would use your services again and I will reccomend TLC to others.
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They did a great job
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They were great! Loaded in record time and worked cleanly and got more in than expected! I’d recommend them to anyone!
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The movers were everything you would want. They were polite and very well organized and efficient. Would definitely recommend.
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I didn't receive confirmation after booking this company. I have emailed them twice and haven't heard back from them.
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I contracted through Uhaul TLC Pros to arrive today at noon. I reached out to the mover to confirm they would be here this morning at 8:30am. They said they would call back in a few minutes, they never called back. I called UHaul and they reached out to the movers at 11:30am today and the movers told the Uhaul rep that they were going to call me in a few minutes and that they would be out. They never called. I have called them 10 times with no response. I texted them and they ignored my messages. This organization should be removed from your site. I am supposed to drive out tomorrow morning to HOuston with my furniture and I have no help to load..
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This company is amazing! I had to change companies at the last moment and they were beyond helpful. They were extremely professional and upfront with what they were doing and how long it works take. I ended up needing more boxes than I originally ordered and when I reserved more I made sure that I g
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These men were amazing!! They came out and helped me move on the coldest day of the year in the snow. They were extremely professional, cordial, and kind. Made sure I had everything moved that I needed and were very efficient in the process. Would definitely recommend to anyone to use them! Will use
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My tv is broken and I am very upset and would like it replaced
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Sorry about your tv ma'am that's why we requested that you box it to protect it but you said u didn't want to pay for a box. Also my men where very careful but the extra street men you hired to help was not so careful with your furniture
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Great guys
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sp declined job day of.
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sp declined job day of.
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The moving company didn't reach out to me until 4pm yesterday to cancel the appointment but never gave me another time they were available. I'm greatly disappointed by this service, or lack thereof.
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Arrived on time, pleasant to work with and cared for our belongings.
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These men were amazing! Showed up even in snowy weather. Went above and beyond to get our stuff moved. They were very professional and caring. They were also strategic about how they filled the truck. Cannot say enough good things about them!
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Great service. Very welcoming and easy to talk to. Would definitely recommend!
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Great help, good Christian men!
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Amazing service. Very professional and experienced.
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This company was not only professional but also very friendly and helpful. They went above and beyond to make sure my move went off without an issue. I would for sure recommend this company to anyone. I am super impressed by this company and their mission to help others.
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These guys were perfect. We could not have asked for a better experience. They were professional, kind, hard working and careful. They knew exactly what they were doing. We were very Blessed to have these gentlemen help us move.
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Sorry you was not satisfied but can you explain what went wrong for you we sent out extra.men at no extra charge. Please call us so we can address this thank you.
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Great help. Best ever. Worked hard and smart.
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They were very helpful and professional. I would definitely recommend them to family and friends.
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The company sent a three man crew. They worked hard, for more than 12 hours to get us moved into our house. The crew was respectful, helpful, and patient. I would not hesitate to use them again.
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This is the second time we've used this Company. They are fast, professional, courteous and down right awesome. They will always be our first choice.
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movers confirmed earlier in the week, but have not responded and are not showing up at the scheduled time. no show..
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A job well done!
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The movers were on time, very friendly and a pleasure to work with. They did an awesome job helping unload our Uhaul items to where we needed them placed. They were safe and efficient with the haul straps and dollies. I would do business with them again!
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These guys are so amazing. They finished the job so quickly and they were respectful of my time and things. Completely trustworthy with a great company goal. I plan on using them any time I move.
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The movers were on time, friendly, professional, and fast! They were the most reasonably priced and their help was worth the expense. I would highly recommend them.
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We had great movers! They were fast and efficient as well as extremely nice. Definitely would recommend!!
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The guys were awesome! They ran a little late but they brought a 3rd guy and they got everything done in the allotted time! The packing was impeccable! Highly recommend!
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The team was GREAT! Showed up on time and were extremely efficient - not to mention they were just overall great guys and lots of fun to talk too. If/when I move again, I 100% intend to book them again.
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Great Guys! Did an awesome job.
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Friendly and fast!
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I thought this company was great at the beginning and during the job. They arrived early and they worked their butts off. Even the owner, Charles, stopped by and helped some. The whole crew was super nice and hard working. I had booked a 2 person crew for 2 hours at $140, which was well worth th
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We are thankful to have them assist with our unloading.
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Our movers came on time. They were professional and courteous during the entire move. Would definitely hire them again.
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A few pieces of furniture were scratched, but nothing terrible. Overall, both movers were great! They were quick and efficient. I definitely recommend them for your moving labor needs.
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Best movers we ever had
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I was never contacted by the company. I called them on Wednesday and Thursday, could not confirm. So I hired someone else.
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They arrived surprisingly fast and kept me posted on their ETA. Very courteous, helpful, and quick service!
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Excellent helpers!
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This family owned company was perfectly professional. They were fast, hardworking, and helpful. I am grateful for their services!! Good job!????????
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Charles was excellent and did a fantastic job loading more than I planned because he was so quick and efficient with a great eye for fitting things into a moving van. I have never worked with a mover who was so good and wouldn't hesitate to recommend him to anyone--It was his company and I am sure a
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Thank you so much Betty it was an honor and pleasure working for you and your daughter
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Great and professional work
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Thank you Bhaskar for choosing use it was really good serving you and your family
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I was in a bind due to an injury and needed last minute help on a holiday weekend. Charles and Mark both cleared their schedule to come out and help me right away. Both men were courteous, professional, and genuinely friendly. They both worked quickly and carefully, were attentive to where the boxes
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Jon thank you I was a.pleasure meeting you and being able to help
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They didn’t show up.
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Absolutely loved the service. On time, professional, kind, quick. They made the move so much easier and less stressful. I would recommend them to anyone!
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No show
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Good people great and timely service
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Thank you so much we really enjoyed serving you and your family it brought us great joy meeting you all
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Absolutely wonderful!!! I am so thankful for these guys. They were great, worked quick, very respectful, very polite gentleman, took great care handling our stuff, did an amazing job packing everything into the Uhaul! I would HIGHLY recommend these guys with moving help!!!
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It was an honor serving you and thank you for choosing us.
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Terrible experience. I would NEVER recommend these movers to anyone. Out of the 2 guys that were sent only 1 had prior loading experience and did NOT know what he was doing. My items were not packed in truck properly which caused damage to alot of my items and furniture as well as having to rent
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I'm sorry you had a bad experience but for the future please take the extra steps to wrap and protect your furniture. You hired use because I price was low for load and unload service we work efficient and wish we could move without any bumps but that's not possible
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Mover was out of town, but did not block their schedule.
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These movers did NOT show up to help me move. This has caused a series of negative events in my life. My 16 year old son and I had to move our entire place ourselves because no one was available last minute. He didn't even call to tell me he wasn't coming. Because of that, we had to make several trips in the UHaul because we are not professional movers. So UHaul charged me even more for more mileage. And furthermore, I now have to pay March rent in my old place, as well as my new place. Had the movers come, I would have been able to get my townhouse that day. Since they didn't show, I spent the day moving instead. And my old landlord is making me pay another month's rent because I was supposed to be out on Saturday.
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Thank you for allowing us to serve you.
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Definitely do not recommend this company. While the workers (to include the owner) were very friendly (and chatty), they went three hours over the requested time frame because the owner was training a new employee. Helpers were informed that I wanted the furniture moved and I would move the boxes m
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So you wait til after the holiday (money) to try to scam our company and since that wasn't successful you leave a bad review Blessing to you anyways
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Charles was absolutely amazing. He was professional, punctual, polite, friendly, and courteous. He and his associate did an incredible job and finished in record time, no lollygagging from these guys. This company had the best price of the 5 recommended to me by UHaul, and the service they provid
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Fast, friendly, great service!
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I would not recommend this moving company for booking moving services. I booked 3 personnel for 3 hours. Only two gentlemen arrived and I was told they’ll only be there for two hours. Spoke with Charles about lack of personnel and hours needed. Discussed a refund for the third mover and was never gi
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Patient, hardworking & helpful movers! Great communication. Highly recommended!
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They were running late but called. Then showed up with extra guys to help make up for the lost time. I definitely recommend them and will use again!
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Great service, friendly staff, and right on time. Thanks guys! Would definitely use again!
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Were very proactive in communicating with me when they were delayed by a snafu in the UHaul computer system. They were very efficient, courteous and a pleasure to deal with. I would recommend them highly.
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It was great, thanks for the help!
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Never answer phone
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Call helper who said they were running late. 4 hours later, still no show.
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After waiting an hour the provider hasn't shown
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They never showed up and somehow still received payment. They were scheduled to arrive at 12:30 on Oct. 21st, no one arrived so we called and were told they were getting a team together. By 1:30, still no one so we had to call multiple times with no answer. Finally got a text that they were headed o
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And told me he called and left a vm and texted me which i didnt get either of them. Told me he was at another job site and basically im on my own! Thanks alot for nothing. I better get all my money back!
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On time, polite, helpful, knowledgeable and willing to assist! Stayed within the hours ordered. Was careful with the fragile, sensitive items. Great work and customer service ! Would hire again!
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Friendly, efficient, attentive to concerns and helpful in reviewing getting everything loaded. Knowledgeable in packing, loading, securing items. Would hire again and would recommend to anyone who would want excellent customer center service!
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For not being at the move and hearing this from my 3rd party person. They where quick and professional in all ways
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These guys were great! They worked over the time estimated with extra pay and reworked their schedule to make sure I got moved in. I would recommend them to anyone and when I move again, I’ll be calling them!
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These guys were great! They worked overtime with extra pay and worked their schedule out to make sure I got moved in. I will use them again and recommend that anyone use them for their moving needs!
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Great attitude, great problem solvers, a great experience altogether! I will be using these guys again very soon.
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The guys were incredibly professional and beyond helpful. We will use them in the future if needed and will be sure to recommend them to everyone. They’re the best.
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I've spent over a decade serving in the United States military. I've had assignments across the States and around the world. As a result, I've delt with moving companies more times than I could count. These guys are amongst the best of the best! Their attitude, abilities, and professionalism are ou
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Charles was exceptionally friendly and helpful and clearly expects a lot from those who work with and for him. I’d hire them again without hesitation.
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The guys were on time and were respectful of me and my stuff. They seemed a little out of shape, I think, and my book boxes and weights were a challenge. One took what seemed like a long bathroom break -- so, you know, when you gotta go you gotta go -- but when you only have four hours to work, eve
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Great guys kept me informed and packed my truck up in minutes. AAA service. Thank you guys.
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They arrived late although they did communicate that they would be late. Worked quickly but the packing did not travel well. Several items ended up with scratches even though we had plenty of furniture pads available to use.
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per email - Name: George E Longyear Email address: Glongyear@gmail.com ------------------------------------------------ I paid for movinghelp.com and received job code JB 0dec5b72 They did not show nor return calls. Please refund $95.95 to my card ending in 3974 - KSC
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Mh has not gotten in contact with the customer. verified billing address.
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Service provider told customer they are not available.
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MH was a no show. Ignored almost a dozen calls and never responded or showed up to do the job. Had to scramble for a same day replacement and pay more than double for the replacement. Very unprofessional!
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The customer verified the last 4 of the credit card. "Movers didn’t show so I would like a refund. I tried calling them 4 times throughout the week to get a time set up. And they never answered." Jessica G
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No one showed up. I called the company in the morning and the person I spoke to said the movers were on their way and that he would have them contact me. They never contacted me and I called the company 10 more times after that and no one answered again.
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provider no show
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per email - I have found another moving company to finish my moving because nobody showed up and gave me an explanation on my scheduled moving day. - KSC
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PRovider no showed
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Very hardworking and did an excellent job
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Theses guys were awesome! They knocked everything out super fast and they fit everything into the truck. I will always hire/recommend them. I cannot say enough good things about them.
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So I have to do a honest review. The owner and the two guys were nice and respectful. One of the guys smelt so bad, he made my entire downstairs smell bad. I understand them being tired from previous moves But it caused them to move slowly, which cost me an extra hour. Now, I appreciate the extra st
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First of all ma'am in all respect I gave you an extra man for free please be respectful we worked our buts off we should have charged more but I was trying to help you out and my team worked very well even doing extra work that we don't usually do.
TLC Pros Transformation Life Changers Cares 4 You -
I want to recognize George as a very hard worker and I appreciate his efforts during this move. You get George, you get a hard worker. The other guy, don’t let him milk the clock. I was very disappointed in the other guy.
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This is greatly appreciated. thanks for taking the time to submit this review, just means we're still in mind and remember to keep us there the next time friends or family mentions "moving" your recommendation will be greatly appreciated. G-G. TLCc
TLC Pros Transformation Life Changers Cares 4 You -
cust never heard from mover, and could not get a hold of mover, did not show up for the move, verified name address email, advised cancellation policy.
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The moving helper did not arrive to assist the customer
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The customer has not been able to contact this moving helper and would like to reschedule with different movers will apply the funds from the cancellation to the rebooking and cancel this order
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Provider never showed or contacted....
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No show, haven't heard from them.
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They were very professional and customer service is thier number priority. They came through and moved my furniture on the 4th of July and it was a last minute notice on my part. Thank again.
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They were very late but were efficient and super friendly when they arrived
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Right on time. Awesome service. Very professional. Smart planning and execution to maximize the capacity within given storage space. Highly recommend them!!
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They told me that they were unable to complete the job, the day the job was supposed to be completed.
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They told me that they were unable to complete the job, the day the job was supposed to be completed.
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1 hour late but called ahead. Guys were tired from the previous job and worked slowly. I had all of the staff (2 dissembled and packed beds, 1 nightstand, and about 10 boxes) prepared by the front door. The guys only had to carry 1 empty (light) dresser from upstairs, which they managed to drop. T
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The movers were respectful, courteous and professional.
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Called and he said they don’t normally schedule Sunday’s but he’d call me back. I’ve heard nothing and I’m having to just cancel my moving day now.
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Thank you for helping me get everything together for my big move!! you guys are angels! Best of luck with you guys
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Thank you for choosing us and taking the time to submit this review. And may God keep you in this new transition of your life as well.
TLC Pros Transformation Life Changers Cares 4 You -
One of the gentleman was extremely nice, helpful and handled our things with care. The other one broke one of our most important items and then got an attitude with us when we addressed it.
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We left 2 voicemails and an email with the movers and they never responded to anything.
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These men were very kind and willing to help anyway they could. I couldn’t have asked for a better company to help me.
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They were about an hour late from an earlier job and didn’t let us know until after we called them. But once they arrived, they handled everything with care and did a good job
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MH having issues with his truck - cannot come do job
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MH having issues with his truck - cannot come do job
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TLC was by far the hardest working and best team I’ve ever had. Kevin and his team followed instructions and handled all fragile items with care. I would hire them again and recommend them to everyone.
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Great job. Very professional and quick
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This company did not call to confirm and I tried calling the number listed for the company, left a voice mail but never received a response.
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This is my second time using them. They are always on time and get you moved fast, I will use them every time.
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I was not able to reach mover on 04/13.
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Excellent service.
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Movers never showed. Please credit back my credit card $166.95. Thank you, Darby Henley 205-500-0237, henleydsml@msn.com Please send me confirmation that this has been completed.
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I have tried to contact this moving helper 3 times via phone and always get a voicemail connected to a Google Voice number. I have made a reservation with another www.movinghelp.com moving helper. Please refund the amount I've already paid for this mover. Thanks.
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They arrived early, were very professional and speedy. Would HIGHLY recommend!
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They were booked
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per email - Can you please cancel the moving help scheduled for 2/9/2019 and 2/11/2019 for order #0773f5d6 I have called the number several times and the call just drops. I also did live chat and requested instructions on cancelling. The instructions sent did not work. I spoke with the movers today and let them know I cancelled the order because I had not heard from anyone in 4 days. Please send me cancellation confirmation. Thanks for your help, Tarrah Segal 704-957-0352 CC verified - KSC
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"I need a refund. The movers never showed and when I called the number it’s not a working number " - HK
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Michael and Dustin were great. We were blessed to have that duo help us move. They were careful and handled the BIG furniture without complaint and with patience. Thanks to both of them for making the move a memorable one. God Bless
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The movers have arrived on time and done really excellent Job. They are professional and moved our stuff really fast. I really appreciate their service and highly recommend them.
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Pleasant people and moved my stuff in fast with no extra dings in the furnitaure
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They are super good. Asked for 2 people but 3 people came and finished work in 1 hour. No extra charges. Awesome guys.
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These guys are very professional and did a great job!
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Excellent!!
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i heard nothing from the moving help nor was i able to contact them
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Most of my experience was good until the very last part of the move. Furniture was obviously damaged and visible and movers did not even tell me the damage happened but took full payment and a tip for services. I called immediately after seeing the damage and was told a claim would be filed. Never
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You were our worst customer forces my guys to work 8 hours longer then you paid for without giving the code as you should have I hope no other company has to deal with a customer like you bessing to you.
TLC Pros Transformation Life Changers Cares 4 You -
Very helpful and patient. I will definitely hire them again.
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Received the following email: Hello Jake I am currently in the hospital and I'm not sure we will be able to do your move. Please forgive the last minute but I wanted to let you know so you can get a different crew for tomorrow. Still waiting for ultra sound.
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The movers never showed up. I got a call about 20 minutes after the appointment time and was told they had to cancel the job. I tried numerous times to contact them, and never got an answer.
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The movers never showed up. I got a call about 20 minutes after the appointment time and was told they had to cancel the job. I tried numerous times to contact them, and never got an answer.
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The moving help explained that they got into an accident and would be unable to complete the job
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Never made contact with company. Left multiple messages.
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I phoned the night before to confirm times, I had requested a morning move because I had to be at work by noon. When confirming the appointment he asked if 12 noon would work to which I stated no because I had to be at work at noon. It would be an easy move, and shouldn't take long. He then stated 10:30-11am- I said that would work. By 10:54 I reached out because I had not heard from anyone- I was told that the movers were on their way. At 11:57 I send another text.AT 12:51 I phone....It wasn't until 1:01 I was informed via text that my job was being handle by someone else. To which I also texted and phoned that individual and met with no response. Meanwhile work is calling because I am very much late, and I was needed. I am a very patient person but I honor peoples times and I feel that no one considered my time. It was a lost day for me both with hours lost because I was not at work, my stuff is still not in my house and I now have to find another mover and lose more days.
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Helper did not show up
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per chat - Cecilia Kaelber There are two orders. One mover did not show up. The second mover was not able to work at the time needed. Which one did not show up for the job. 10/14/2018 3:09:57 PM Cecilia Kaelber TLC movers pro CC verified
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I'm thankful for these guys! I was supposed to pick up a U-haul from one Charlotte location but Hurricane Michael, knocked out their power. No one informed me, so at the last minute I was scrambling to find another truck. I was late returning for our appointment time but they were great about it. I
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Though they were an hour late due to unforseen circumstances the movers were professional and got the job done in a short period of time. They worked hard and fast.
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The movers did a great job fitting everything into the UHaul! We thought it might not fit, but they got it! Showed up on time. Efficient and hard working. Would recommend!
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Lance , Torrey, and Kye were courteous and very professional. They make a great team. May God continue to smile on them with favor!!
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They was very quick and I would recommend this company to everyone thanks for your help
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Hurricane
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They were great! They were a tremendous help, even on Labor Day!
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They were awesome! Fast efficient and professional!
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Thank you so much for choosing us
TLC Pros Transformation Life Changers Cares 4 You -
These guys were fantastic. They did an awesome job getting everything loaded and unloaded. I have used multiple companies within Moving Help and these were by far the best. Will call them again.
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Thank you so much and it was an pleasure serving you and your family
TLC Pros Transformation Life Changers Cares 4 You -
They unloaded my items in a timely manner without any issues. I would recommend them to anyone !!
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Thank you Tiffany we enjoyed working with you
TLC Pros Transformation Life Changers Cares 4 You -
They are good
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Thank you for choosing us we enjoyed working with you
TLC Pros Transformation Life Changers Cares 4 You -
Tlcpros Transformation life changers arrived ahead of time and exceeded my expectations. I'm glad that I used this company. They were patient, undersanding and did everything that I requested and more. Thanks guys again!!
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Thank You Got Choosing Us. It was an honor serving you
TLC Pros Transformation Life Changers Cares 4 You -
The two movers were very professional and genuinely nice.... I would hire them again and I truly recommend their services to other potential customers...
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Thank you so much we enjoyed serving you maam
TLC Pros Transformation Life Changers Cares 4 You -
There was a lot of confusion on the time of the team arrival. The first time was set for 9AM which was changed to 11AM. At 11:20am I left a message for arrival time. My call was not returned until noon and they finally came at 1PM. By then I had unloaded everything that I could safely lift. The
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Sorry about the confusion but thank you for choosing us.
TLC Pros Transformation Life Changers Cares 4 You -
They were 1.5 hr late. I had to call twice to see where the movers were. One on the movers was complaining about being tired. Dent in my wall.
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It was a pleasure serving you
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Did not show on time and your the time they arrived, the job was already completed by myself.
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Our unload was an extremely disappointing experience. After being 3 hours late, 2 movers finally arrived. Both complained constantly about earlier work, complained constantly about TLC not sending them help, and were constantly demeaning of the work. We were informed by one that he wouldn’t life any
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I called and left them a message, I got a call back and been told they can not do the job today.
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These guys were fast and very pleasant! Happy to hear they help out the community as well. Would definitely use them again!
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The mover contacted me last night to ask if the job could be done in the evening instead of the morning. I told him we had our loading dock reserved so that would not work, If he could show up at 11am that we be ok. He said that would work. No call. No show.
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Mover had ample time to compesate for being sick and then cancelled last second
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I thought you were already located in Charlotte and I need someone now
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I thought you were already located in Charlotte and I need someone now
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I have had to change my arrival date and I have not been able to contact the crew that I booked to help me unload the truck.
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Movers showed up 90 minutes later than scheduled
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I’d not recommend this, had so many furniture damaged huge stratch on dining table, many broken chips off brand new dresser, etc. definitely not happy with carelessly and slow work.
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As suggested ma'am you did not properly rap or blanket your furniture and I made sure the men where careful
TLC Pros Transformation Life Changers Cares 4 You -
Absolutely wonderful. These guys really did a great job and impressed me far beyond my expectations! I will definitely recommend them to others in this area whenever I hear of someone needing moving help.
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Great company. Highly recommend
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Although I had to wait a great deal of time until my help arrived, they were very good and professional
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Thank you for choosing us but same day service usually there is a wait since it was so far to drive and getting a crew but be blessed
TLC Pros Transformation Life Changers Cares 4 You -
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Both men were very friendly and over the top helpful in getting things moved and packed into our truck. They deserve a sixth star in all categories. In fact we enjoyed meeting them and our few hours with them.
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The moving helper was booked for the day I need them.
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I never heard back so I assume he wasn't able to find somebody for the job.
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The crew was very professional and mindful in providing superior care for my moved items. They really helped me and surpassed my expectations for my move.
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Kevin & Charles were courteous, professional & polite. They were both a great deal of help. Will definitely recommend to family & friends! ??
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Great group of guys to work with. I had a lot of very heavy furniture to move from 1 two story to another. Moved quickly till the bitter end without complaint!
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Thank you for allowing use to serve you and your family
TLC Pros Transformation Life Changers Cares 4 You -
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Thank you For allowing us to serve you
TLC Pros Transformation Life Changers Cares 4 You -
They were early, came and filled the pod and in less time then required. Thank you so much guys.
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Thank You for allowing us to server it was an honor meeting you
TLC Pros Transformation Life Changers Cares 4 You -
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Thank You so much for choosing us
TLC Pros Transformation Life Changers Cares 4 You -
Charles and his team was great. They were a couple hours late in coming to help, but more than made up for it by bringing two extra guys to help get it done. Thanks guys!
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Jonathan it was a pleasure serving you and your family. Blessings to you all!
TLC Pros Transformation Life Changers Cares 4 You -
Very helpful and cordial. will definitely use them again
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They can not help me tomorrow
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TLCPros were awesome! They were quick and moved us very quickly! Will definitely recommend this company. Thank u guys for doing such a great job
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They were extremely polite. I received communication about what time they would arrive and they worked quickly to get the job done. We will call them again and recommend to others. Thanks.
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They did not answer
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Charles & Tory were a delight to work with, and being a nonprofit it was all for a great cause. We will use them again and recommend them to friends. And, they have workers comp insurance!
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I wish I could give them 0 stars. I booked from 2:00 to 4:00 pm. But they came 7:00 pm!! I called & texted them many times but no response. I had to unload by myself. You cannot trust them.
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We sent three men for a 2 man job at no extra cost so please do not lie and sat you unloaded the truck yourself. We appreciate you regarless of your false review
TLC Pros Transformation Life Changers Cares 4 You -
The guys were very friendly and made sure the didn't damage our walls. They didn't pack the truck well there were a lot of gaps & they weren't efficient, alot of down time from one or more at any time
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We had 3 men and you paid for 2 men. And the job still took over 4 hours because you was not organized or ready but thank you.
TLC Pros Transformation Life Changers Cares 4 You -
The guys were GREAT!! Would recommond they to everyone!
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The Moving Company did not show up for the job even though I confirmed before the move and on the day of my move.
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Charles and his team were friendly and very efficient. Will definitely be using again.
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The moving helper told me that they are too far away and unable to complete the job. Please canceland refund asap.
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My two movers worked efficiently and loaded my things with care in an hour and a half.
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Tlcpros Transformation Life Changers arrived on time and worked very hard to meet a very tight deadline.My helpers were very nice and polite. I will definitely use them again.
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Excellent help!
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Very efficient and polite.
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They didn't bring any tools.
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Our job is to load and unload and i brought a 3rd man at no extra charge. We also still took ur beds apart. Shamr on you for not being ready for us to move you
TLC Pros Transformation Life Changers Cares 4 You -
They were amazing
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GreAt help. I will definitely contact them for my next move.
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Very professional and friendly service. They were task-oriented and respected my property and goods. I highly recommend this company as they are working to help our community.
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They made sure our load was tight and secure. I would use them again.
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Larry Thank you it was an honor serving yo and Sue this weekend.
TLC Pros Transformation Life Changers Cares 4 You -
The move was comprised of two household moves into one household. The crew was exhausted at the end of 9 hrs. Maybe two different crews should have been used by TLC.
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You paid for two men I sent you three and also had a fourth man out there maybe we should have recalculated the rate thank you for allowing us to serve
TLC Pros Transformation Life Changers Cares 4 You -
Charles and Marty are diligent, hardworking gentlemen; they took great care of our home furnishings. They arrived on time and packed the truck well so there were no issues. We recommend TIC Pros.
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Charles and his crew handled the move with great pride. I appreciate their hard consistent work. They treated my belongings as if they were moving their pwn stuff. This is the second time I used them
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Really nice & helpful!
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Wonderful and personable people. The owner of the company runs things very smoothly. Tends to put the customer first and none of your things or damage I believe that's a win-win.
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Thank you smd it was a pleasure to serve you
TLC Pros Transformation Life Changers Cares 4 You -
Great teamwork; will definitely recommend to others. Very satisfied with the service. Thank you guys
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It was a pleasure to serve you thank you for choosing us
TLC Pros Transformation Life Changers Cares 4 You -
They were awesome! So friendly and helpful! Highly recommend TLC Pros!!
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Rob it was a pleasure
TLC Pros Transformation Life Changers Cares 4 You -
Scheduled for 12 noon. They text saying they were still coming, it's 3:30. Still NO ONE HERE, and it's raining now!
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Very impressive with each and every one of them, we will lost definitely use them again!
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They did an awesome job. Very efficient and completed the loading within the 2 hour window.
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Jeff it was an honor serving you and your wife thank you for choosing TLC
TLC Pros Transformation Life Changers Cares 4 You -
I had a Uhaul truck from 7:30am to 1:30pm. We had 2 movers scheduled to help us for the morning. We weren't contacted until 11am, then later at 12:30pm. By that time, I had unloaded all of the truck by myself and informed the movers that it would be pointless for them to come by that time.
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Day one:seven hours of poor communication ending in a reschedule. Day two:Started good but deteriorated. Asked for cigarettes. Mention tips twice. One was on the phone a lot. Not a good experience.
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Very disappointing. My 100 yr old grandfather clock got damage. Had to rehire movers to take everything off and reload . And it was a 15 ft u haul
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Please call me to address this issue we strapped the clock as u requested and padded it. Im sorry if it was damaged.
TLC Pros Transformation Life Changers Cares 4 You -
Good guys. Worked hard and did what we asked of them
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Was absolutely great to work with for my move. I scheduled same day and they were flexible with my schedule. Worked hard to get the job done quick!
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Thank you it was a pleasure to serve I pray you enjoy your new home and welcome to Charlotte
TLC Pros Transformation Life Changers Cares 4 You -
2 out of 3 movers were great, I would be using them again.
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Very hard-working. Diligently completed the job without breaking and damaging anything
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Very good job
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Extremely helpful and extremely fast! Cannot reccomenld highly enough!
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Thank you Tanner it was a pleasure to serve you and your wife
TLC Pros Transformation Life Changers Cares 4 You -
For what I had to load I know that it should not have taking 2 hour but it did and if they were moving like they wanted to work I would not have had to help ,but any I was not satisfied ,
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Sorry you was not satisfied with our service but generally 2 hours is not enough time to load what you had have a safe trip
TLC Pros Transformation Life Changers Cares 4 You -
Was supposed to arrive between 9 and 10 am. I was contacted several times by several people but helpers didn't arrive until the afternoon. Several items were scratched and damaged.
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Sorry that you did not have a great experience. We have taken action and those two workers are no long with TLC thank you for your input. It will 24hr p us move toward greatness.
TLC Pros Transformation Life Changers Cares 4 You -
Charles and his team were extremely professional! They arrived on time handled all of my items with care. Do not let the price discourage you I highly recommend them!
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Thank you Krystal it was an honor and delight serving you.
TLC Pros Transformation Life Changers Cares 4 You -
They were great.
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Thank you it was a great pleasure serving you
TLC Pros Transformation Life Changers Cares 4 You -
The movers were over an hour late. One mover was very friendly and polite, the other complained loudly about the quality of our furniture. I appreciate the help, but would not use this company again.
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Sorry you did not have a good experience with your move.We have take action against the employee that was rude. Thank you for your input which will help us grow as a company.
TLC Pros Transformation Life Changers Cares 4 You -
We had lots of steps and it was a hard move but they got it done on time. We were happy and will use again.
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Charles and lance were rock stars. Very professional, efficient and punctual. I highly recommend them and their company.
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They were great, and fast.
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They were on time, had great communication and were professional and gentle with our items.
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Very friendly and professional. I highly recommend Tic Pros. I will not hesitate to use them again.
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Tim it was an honor serving you
TLC Pros Transformation Life Changers Cares 4 You -
They were amazing. I would use them again.
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They were quick and professional! Great service!
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needs more professionalism
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We was glad to serve you by bring 2 extra workers at no additional charge in spite of your unpreparedness. Thank you for allowing us to serve you
TLC Pros Transformation Life Changers Cares 4 You -
Very hard working, careful, and courteous movers. They did a great job.
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Did not answer when I tried to contact.
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Can't say enough about Charles and his team! We have some very heavy pieces of furniture and they moved it all down 2 flights of stairs. They even stayed an extra 3 hours to get it all done.
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Thank you for choosing us. It was a pleasure serving be blessed in your new home
TLC Pros Transformation Life Changers Cares 4 You -
TLC was AWESOME. Charles, Mike, and Nesiah showed up on time, ready to work! Charles did a great job leading his team members in carrying and loading without damage! Worth EVERY penny!!!!! Great job!
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Thank you for choosing us. It was a pleasure serving be blessed in your new home
TLC Pros Transformation Life Changers Cares 4 You -
They arrived without a dolly or any real understanding of how to properly unload a trailer and load a storage unit. Terrible experience.
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Im sorry ur experience wasnt good. We would advise please let us do our job we have plenty of experience but if you are in the way doing the work it makes it most difficult for us to work effectively
TLC Pros Transformation Life Changers Cares 4 You -
Exceptional movers! I would highly recommend.
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Thank you for choosing us. It was a pleasure serving be blessed in your new home
TLC Pros Transformation Life Changers Cares 4 You -
Excellent
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Tyler and Jeff showed up when they said they would and was ready to work. They were pleasant to be around and new how to pack my storage unit to give me the most room. They finished early.
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It was out pleasure to serve you
TLC Pros Transformation Life Changers Cares 4 You -
Was promised they will come back and paint and fix the damage they caused from move but they never came; and dont reply to text message or phone calls.
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Not good experience; Only 1 of 3 guys seemed to be professional, knew how to move stuff around and was careful with furniture other 2 damaged houses; promised will come back fix thing but never came.
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The men that came to my house to pack up my moving truck did an awesome job. They packed it to the ceiling and utilized all the space. I would definitely
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Top notch.
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Professional, careful with all items, very courteous. Highly recommend.
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Charles and his guys arrived early and got right to work. They were fast, courteous and attentive. I would definitely use them again.
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Moving helper was awesome! Customer service of movinghelpcom is the worst and will never use them again!
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TLC Pros helped out in a pinch. Thank you for your great work, and professional service!
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The guys are always friendly and hard workers. This is the third time I've used them. Always satisfied!
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What a great experience. From the time they first contacted me they wer courteous friendly and helpful. They did a great job and handle our things with care. Will definatly use them again. Thanks Guys
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Very helpful. So glad we hired them!!
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These guys were AWESOME! Plan to use the again when needed. :)
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On time and very professional.Thank you Tlc pros.
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The guys at TLC Pros were AWESOME! Going above the norm after a slow start then they flowed great! I was extremely impressed and very happy with this moving process thanks to Tlc:-)
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2 of 4 Movers that arrived drug High-end furniture across the ground including couches, dining table instead of picking them up properly. Damaged Entry doors heavily and destroyed a metal 36" door.
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Good move
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It was an honor serving you
TLC Pros Transformation Life Changers Cares 4 You -
On time and completed work as requested.
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There aren't enough words to describe how incredible this team of guys are. They rescued me last minute notice after another horrible company on this site was a no show.They were super fast too!Thanks
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TLC movers were 1/2 hour late. They got everything moved quickly but didn't offer to assemble beds or anything else. Also had a wife tagging along who just sat and watched the move. uncomfortable!
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Sorry about being late glad tou appreciated the extra workers we sent at no extra charge to make up for it blessings
TLC Pros Transformation Life Changers Cares 4 You -
They arrived early which was great. But, since I didn't need the full 2 hours would have liked to been able to use them for unpacking. If you could offer a combo service, that would be great.
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I have called the moving company 4 times and the number is incorrect. The number dials a community center. I have also emailed the moving company with no response.
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They were excellent movers
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Great job
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These movers were the best. They returned my call, showed up on time, handled my furniture with care, packed the uhaul truck efficiently to accomodate all of my furniture. Highly recommend.
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Left 2 messages never heard anything from them
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Very hard workers. No complaints and got the job done.
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I was very happy with the movers. They were very nice, handled my belongings carefully, and knew exactly how to pack things into the truck.
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We were very pleased with this moving service. They arrived on time and even worked an hour extra with no complaints and it was not an easy move! Thank you guys!!!
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I am 100% satisfied with the move. I will be contacting them when I need to move from my storage unit to my new place.
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Mover helper overall did a great job.
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Thank you Shirley so glad we could serve you
TLC Pros Transformation Life Changers Cares 4 You -
Tried to contact but voicemail box was full as other customers have also indicated in their reviews. Can't wait to see if they will show up or not.
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For 2 days all I got was a full voicemail box. I was unable to contact or schedule. I have had to reschedule and will find competent movers. I was charged a lot more than 180.00. I would like a total refund!!! Diana Sainz
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They were the best movers very quick nice young men. I would use them every time
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Thank you Really enjoyed helping you
TLC Pros Transformation Life Changers Cares 4 You -
the phone number to TIc Pro doesn't work anymore. I haven't spoken to anyone about my move, so I am canceling and hiring someone else.
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Timely & quick turnaround, competitive price and overall excellent job.
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Thank you for choosing us
TLC Pros Transformation Life Changers Cares 4 You -
Class gentleman and would hire him again
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Thank You so much for choosing us
TLC Pros Transformation Life Changers Cares 4 You -
TLC Pros was absolutely amazing! This company communicated effectively and conducted themselves professionally. The entire crew was outstanding and the level of care given is like no other! Well done!
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Jasmin thank you so much I we really enjoyed serving you
TLC Pros Transformation Life Changers Cares 4 You -
Timely and courteous, got the job done
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Thank You for choosing us Carmen it was an honor
TLC Pros Transformation Life Changers Cares 4 You -
Great movers, and worked quickly
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Thank you for choosing us. We enjoyed serving you
TLC Pros Transformation Life Changers Cares 4 You -
Reached at right time and completed in time
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Thank you for choosing us sorry service for low review but we brought 2 extra men at no charge to acomodate
TLC Pros Transformation Life Changers Cares 4 You -
I would not want anyone to go thru what I did with the moving helpers, They didn't know how to unload the furniture without damage. Went thru my tote of medication and one ask if I had Valium.etc..
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Sorry you did not enjoy your service . I'm sorry you had us work 4 hours over and decided that work was good up until it was time to pay in order to get out of paying the overage thank you be bless
TLC Pros Transformation Life Changers Cares 4 You -
Amazing!!! Came early- before I even got there! Was so impressed by all of them- an extremely hard apartment move and didn't complain a bit! So professional, hard working! Would use them again!!!
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Thank you jessica it was an honor serving you
TLC Pros Transformation Life Changers Cares 4 You -
Other than being late these movers were great. They worked hard and fast and accomplished more than I expected in 2 hours.
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Thank you Linds at it was an honor serving you . Sorry for being a little late but prayerfully we made up for it with the third worker at no extra charge
TLC Pros Transformation Life Changers Cares 4 You -
They was the best they and was on time and the customer service was awesome I would use them again..
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Thank you Tirrell it was honor serving you
TLC Pros Transformation Life Changers Cares 4 You -
They were careful to not damage walls or furniture
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Thank you for choosing us we enjoyed working with you
TLC Pros Transformation Life Changers Cares 4 You -
Great helpers!
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Thank you For allowus to work with you it was a pleasure
TLC Pros Transformation Life Changers Cares 4 You -
Phone # is NO LONGER IN SERVICE
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Great communication,really great service will use again ??
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Charges and his crew did a great job. I think Charles's organization is one that we need more of. He is working for a great cause and his professionalism is top notch.
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No one from the moving helper called. I called the number listed for them numerous times. Was put on hold each time while "the party was being located". Party was never located and unable to leave a message as their voice mailbox was full. I have now made other arrangements. Thank you.
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No one from the company contacted me, and when I called the number that was provided it was disconnected and/or no longer in service.
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The phone number is out of service
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No answer, no return call. Email address not valid.
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Called and no one answered.
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Charles, Hercules and brad are fantastic! Courteous and professional. I would highly recommend to any needing help moving.
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Mannerable and very professional!
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Were very pleasant and hard working.
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Very courteous, professional and enthusiastic crew
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I could not contact the movers, left voice message and never got a call. The phone number goes to a Community center.
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They were very polite and professional. Charles was extremely resourceful in accomidatating our needs. They provided exceptional service and engineered to get our couch in through the second story.
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Very helpful, very nice movers. Thank you
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Fantastic! Couldn't have found anyone better if I tried
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They were very fast and efficient.
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Friendly, competent, caring and dedicated..highly recommend!!!! I have full confidence to recommend to all friends and family!!
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Both men were professional and efficient
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