Freshstart

Grado total:
5 estrellas de 5
Trabajos terminados:
542

Customer Reviews

  • Excellent help and wonderful guys!

    Grado:
    Amy M.
  • received notification via text message that the "Moving Team" I selected is unavailable"

    Grado:
    Melissa M.
  • Helper unavailable for the time requested.

    Grado:
    Kathryn H.
  • Over booked

    Grado:
    Briana B.
  • The moving helper called me beforehand and told me that they were overbooked for the time slot and were unable to complete the task.

    Grado:
    Christie K.
  • Company cant do Saturdays

    Grado:
    Elizabeth B.
  • Both movers were polite and professional. Highly recommended.

    Grado:
    Christine M.
  • Brian and Jeremy were the best help, had such a positive attitude and were safe drivers with our items!

    Grado:
    Tracy G.
  • Brian and Jeremy were the best help and had the most positive attitudes!

    Grado:
    Tracy G.
  • I had Brian and Jeremy as my movers. They both worked very hard. especially as one piece of furniture was tough to move. Both were very friendly, communicative, and good problem solvers.

    Grado:
    Steve C.
  • Two hours unload from 15' truck to storage. Done within time. Packing into storage there is room for improvement.

    Grado:
    Josephine M.
  • I was called 15 minutes after the move was scheduled to being saying that they would be late. Then, 15 minutes later, I was called saying that they got in an accident and could no longer come help. They told me I had to rebook through the company, which I attempted to do unsuccessfully and had to complete the move on my own. I want to be refunded the full 185.95 I have paid.

    Grado:
    Danielle F.
  • Great work, very helpful!

    Grado:
    Allison H.
  • Brian and Bryan were extremely helpful and good natured in their help with my move. I would highly recommend them to anyone looking to move!

    Grado:
    Allison H.
  • The moving helper did not contact me the day of the move. However, it appears that I was charged for the service. Please rectify this asap. Thank you. 646 942 4853

    Grado:
    Erica W.
  • N/A

    Grado:
    Adam B.
  • they cancelled on me saying they didn't have time to do the job. Please credit me back the $185 you charged me

    Grado:
    cynthia d.
  • They were busy

    Grado:
    Eric T.
  • What I was looking for.

    Grado:
    Amanda C.
  • Movers were very friendly but very slow. Took 2 hours to load out of my old apartment and got slower when we got to the new place. Had to help load in to the new place and ended up finishing myself.

    Grado:
    Carson G.
  • Two great guys. Worked non stop. Would use them again. BK

    Grado:
    Brian K.
  • Anthony and Jeremy were amazing and very professional. It was so nice to have these two helping with the move, I don't know what we would have done without them.

    Grado:
    Jennifer B.
  • Anthony was great! He was so kind and helpful. Did everything within the time frame and was deffinitely amazing and careful with my things. Highly recomend this company specially Anthony

    Grado:
    Natalia L.
  • There did a good job. The only thing was that I think they took a bit longer time than I expected.

    Grado:
    JIN TAEK A.
  • A problem occurred and they are unable to perform the move.

    Grado:
    Braden P.
  • Anthony and his partner were 100% professional, thoughtful, hard working, and efficient. Anthony has a special gift for spatial relations! I will call them again without hesitation. Money well spent

    Grado:
    Brian L.
  • The movers can not move the piano

    Grado:
    Gian P.
  • They were not available for the time I needed

    Grado:
    Marita T.
  • Extremely effective, determined, and efficient. Gave very good advice as well

    Grado:
    Platon D.
  • Anthony was professional, in contact, able to accommodate a last minute timing change, and overall great to work with. I will use him/Freshstart if I ever move again.

    Grado:
    Marcel K.
  • Even though they were a little delayed, they were helpful, quick, professional, and took care to make sure my things wouldn't get damaged during a long drive across the country.

    Grado:
    Alexander J.
  • Efficient and friendly

    Grado:
    Elena R.
  • Honestly, the actual unloading portion of my move was the part I was most anxious about. It turned out to be the easiest part of the whole process due to the crew assigned to me.

    Grado:
    Mark W.
  • This was an excellent experience. The guys were on time, professional and super patient because I was running late and not totally prepared. So grateful for the help!!

    Grado:
    Erin O.
  • They arrived early and got everything done quickly. They did a great job packing the uhaul for me so nothing broke on a long out of state move.

    Grado:
    Lucy H.
  • Great job

    Grado:
    Handun Z.
  • Fast, polite, and able to play U-Haul Tetris-like a champ.

    Grado:
    Jason H.
  • Great movers!

    Grado:
    Elizabeth B.
  • Very professional. Efficient. Asked questions. We were very satisfied with the service overall.

    Grado:
    Bradley M.
  • overcharged me for additional 1 hour. rate listed $49/hr. asked for $70 for additional 40 minutes.

    Grado:
    Nicole B.

    Sorry for the inconvenience the moving helper mixed up rate as prices vary from time to time. A refund has been issued via Paypal.

    Freshstart
  • Great, friendly and helpful. But didn't use the moving blankets I rented without my prodding and some of my furniture was scratched/chipped on arrival. Otherwise good.

    Grado:
    Sunil K.
  • These guys are amazing. On time, professional, and communicated everything with us during the move. They're great at moving things in tight spaces. I would totally recommend them to my friends.

    Grado:
    Nikoo C.
  • Called 3 times on Sunday and never received an answer.

    Grado:
    Paolo d.
  • They called to cancel but didn't give detailed information on how they are helping me move.

    Grado:
    Lynda D.
  • The guys were very friendly and got everything done extremely fast despite the tact that I live in a fifth floor wAlkup. Can recommend to everyone.

    Grado:
    Melanie R.
  • They were on time and it was very easy to communicate with them. Very helpful.

    Grado:
    Diego Z.
  • Not available at the time I need it. Cannot provide mover's insurance.

    Grado:
    Juan D.
  • Anthony was really professional and helpful!

    Grado:
    XING L.
  • Anthony and his partner were very careful with my belongings. They worked in a professional manner. I would definitely recommend them to my family and friends.

    Grado:
    XING L.
  • The two guys who helped me move were very nice, extremely helpful, and got the job done very effectively and very quickly, even with 5 flights of stairs.

    Grado:
    Hilary S.
  • I need someone who can deliver uhaul ubox but the company cannot deliver for me.

    Grado:
    Steve L.
  • After he called me we determined my move would not fit into his current availability.

    Grado:
    John J.
  • I contacted the assigned helper. Unfortunately there was an unforeseen event that will not allow them to arrive on time for my move.

    Grado:
    Mohammed G.
  • the phone number provided is not the number for the service. Also, Yelp has a terrible review of the company.

    Grado:
    Laura C.
  • phone number provided is wrong

    Grado:
    Kelli C.
  • Freshstart did a fantastic job! Quick, efficient, courteous - I appreciated the help very much!

    Grado:
    Mary M.
  • When I called at 330 for a job scheduled for 1.30 (I waited a long time before calling because they day before they said it might take time to reach our job site), I learned from the dispatcher on the phone (John?) that, due to a mix up in the mover's office, our job got accidentally cancelled. John tried to get a crew to come out, but no luck. Eventually John himself came out on his own, which allowed me to get the job done. We paid him directly, and he said to cancel the job online, which I am no doing.

    Grado:
    Robert J.
  • No phone provided

    Grado:
    Clara f.
  • Very helpful

    Grado:
    Charles B.
  • Never showed up and has still not returned any of my phone calls

    Grado:
    Alexander S.
  • One of the guys did not show, which was frustrating, though Chris was outstanding and stayed until the job was done (over 6 hours). Overall, I would recommend.

    Grado:
    Douglas B.
  • The moving helper never called me back or responded to any of my texts.

    Grado:
    Maurishire A.
  • The moving helper never called me back or responded to any of my texts.

    Grado:
    Maurishire A.
  • I was unable to get in contact with these movers and another company responded very quickly.

    Grado:
    Kaitlyn D.
  • Horrible! Requested 2 movers for 2 hours. Only 1 showed up (an hour late!) and was told the 2nd mover was on the way - they never showed! Ignored my calls and they still charged me for 2 movers!!

    Grado:
    Steve S.

    We apologize but unfortunately an accident prevented the helper from arriving. Please let us know if there is anything we can do, I would like to offer you 2 free hours for the inconvenience.

    Freshstart
  • Malcolm was great - his partner was a little slow, but overall we were very happy with their service. They did a great job.

    Grado:
    Stephanie R.
  • Task was handled quickly and professionally. Would use again.

    Grado:
    Matthew F.
  • Anthony and Chris were super. I would definitely use them again.

    Grado:
    John K.
  • Great service.

    Grado:
    Helen C.
  • fast and efficient. I was given a drivers liscense of the driver since I had to rent a truck. Highly reccomend and would use again without a second thought.

    Grado:
    Helen C.
  • Anthony and Malcolm were on time, friendly, and competent movers. I plan on using them again in the future.

    Grado:
    Paul K.
  • Need to find someone I can contact.

    Grado:
    Paul K.
  • Malcolm and Anthony were tremendous. They called before showing up to confirm, they showed up on time. They handled my mothers belongings like it was their own. I WILL BE requesting their help again.

    Grado:
    Omar R.
  • Freshstart was unable to contact their moving crew.

    Grado:
    Jeffrey B.
  • Anthony and Enoch were on-time, professional and prepared. They got my move done on-time and brought a warm, thoughtful and can-do attitude that helped ease the stress of a snowy moving day.

    Grado:
    shannon s.
  • Anthony & his partner were professional, friendly, & helpful. He gave great advice packing the truck to ensure the safety of breakable items & literally ran from the house to the truck. Hard workers!

    Grado:
    Julia C.
  • One mover arrived 1 hour late and the other was 1.5 hours late. Unfortunately due to the arrival time, the job was not completed by the time we had to stop using the elevator.

    Grado:
    Tanishia W.
  • The movers were so awesome!! Showed up on time and helped us park our van in a narrow one way. Were quick and professional. Would and will be hiring them Again on our next move within the city

    Grado:
    Orrie B.
  • Great guys. Very helpful.

    Grado:
    Adam B.
  • Very good movers. On time, professional, helped us park the truck, and worked quickly but carefully with my belongings.

    Grado:
    Elizabeth J.
  • Their service is good. They were little bit late in the morning. overall good service.

    Grado:
    Islam M.
  • Their service is good. They were little bit late in the morning. overall good service.

    Grado:
    Islam M.
  • Freshstart was wonderful! I've moved 5 times in NYC and they were by far the best. So polite and caring. They worked quickly and did a great job.

    Grado:
    Emily G.
  • Anthony & Malcom were amazing!! Thank you so much for providing their help to me! I highly recommend them!!

    Grado:
    Mariana N.
  • While we were not able to move in because of a difficult landlord, these guys were on time and proactive and they even offered to help with the landlord and management. They were great

    Grado:
    Theodore N.
  • So helpful. Great, efficient guys!

    Grado:
    Brigid P.
  • Awesome, friendly, helpful guys. Thank you so much!

    Grado:
    Paige F.
  • The two gentlemen that helped me were great at helping me pack my small storage unit up with my furniture. Much needed help and I would call them again for my second move.

    Grado:
    Peter K.
  • Fantastic guys, did a great fast job and worth every penny.

    Grado:
    Alastair H.
  • I would definitely recommend them hands down. They were phenomenal to work with and made moving so much fun and extremely easy. If I ever have to move again, they'll be the first ones I call!

    Grado:
    Violet Q.
  • Absolutely amazing service! Would 100% recommend.

    Grado:
    Constance C.
  • My movers, Antonio and a tall dark skinned guy (I forgot his name, sorry) were very professional and friendly and made my moving experience great.

    Grado:
    Tianna H.
  • Very good. Would recommend.

    Grado:
    Alex D.
  • Very good job. Would recommend.

    Grado:
    Alex D.
  • Fantastic! Thank you for your help Freshstart movers. I would recommend to anyone!

    Grado:
    Joseph H.
  • great service.

    Grado:
    Romy S.
  • A+ Service !!

    Grado:
    Jordan H.
  • Nice guys, not especially fast, didn't seem to be very well versed in how best to pack a truck.

    Grado:
    Terrance D.
  • The movers from fresh start were super helpful, stayed late when the job turned out to be bigger than expected, and overall did a great job.

    Grado:
    Haley B.
  • Got the job done for a good price. You get what you pay for.

    Grado:
    Aimee R.
  • The movers were awesome. They were fast, friendly and very professional. I would definitely recommend them to some one else.

    Grado:
    adrian w.
  • These guys were really great!

    Grado:
    Gina D.
  • Excellent service I highly recommend them for your next move.

    Grado:
    makaino j.
  • The guys were good. Very helpful and nice although they probably could have been a little more careful

    Grado:
    Bill C.
  • Freshstart was excellent! Anthony was in touch with me several times before moving day. He handled my belongings with care and strategically loaded the truck perfectly. Highly recommend.

    Grado:
    Ruchira R.
  • excellent job

    Grado:
    william h.
  • They anticipated problems with parking and went above & beyond to be sure the unload went smoothly.

    Grado:
    Mj D.
  • Exceptional service. Some room for improvement in communication. Confirmation phone call and call before arrival. They are lovely and feel like family helping you. Highly recommended.

    Grado:
    Michael K.
  • Had to change the time a few hours before my reservation and they were super accommodating and chill about it all. Moved all my furniture and boxes quickly and easily. Appreciate it!

    Grado:
    Michael M.
  • They were cordial and worked efficiently.

    Grado:
    Elizabeth C.
  • Anthony was very patient and accommodating ! I was stuck in the Lincoln Tunnel and delayed by 1.5 hours. Anthony waited with no complaints! He moved fast, even running at times. Super impressed!

    Grado:
    Michelle L.
  • None

    Grado:
    Sarah S.
  • Great

    Grado:
    Jean-Paul P.
  • Could not recommend them highly enough. Experts at their craft, efficient, and incredibly friendly

    Grado:
    Jacob M.
  • Outstanding service and professionalism. Accommodations for future services.

    Grado:
    olivia j.
  • These guys were the nicest, most helpful, friendly and professional people I have ever encountered as movers. They were a pleasure to work with.

    Grado:
    Richard S.
  • They both were very helpful and on time, they did the job of loading and unloading fast and efficient with out any damage to my furniture or items.

    Grado:
    jean paul a.
  • Great!

    Grado:
    Laura M.
  • GREAT MOVERS!

    Grado:
    Laura M.
  • Tried to call multiple times, multiple numbers. No response. Got too close to moving day for my comfort.

    Grado:
    Sydney S.
  • I tried calling several times and could not contact anyone

    Grado:
    Mikaella A.
  • Prompt and very professional, on the hottest day of the year! Thanks for making our move from Manhattan to Brooklyn a success.

    Grado:
    Benjamin S.
  • Anthony and Chris were awesome, fast, efficient. They were very well prepare and brought extra moving materials too. I really appreciated their help.

    Grado:
    Ryan Y.
  • Excelent service from very nice, kind young helpers

    Grado:
    Onur K.
  • I was extremly happy with help I received from Anthony and Albert. They were exceptional, experienced and they cared to make our move easy and fast. I would strongly recomennd them.

    Grado:
    Vladimir S.
  • Overall, our two-team crew worked flawlessly. Both guys loaded our truck perfectly for our 8-hour drive, and were very concerned for the care of our belongings as well as communicative throughout.

    Grado:
    Sean C.
  • The guys were on time, hard-working, and incredibly helpful in getting everything loaded up. Made our move much easier.

    Grado:
    Lucas S.
  • I appreciate the swift and professional service! I plan to use Moving Help next time I move and will definitely recommend to others.

    Grado:
    Robin F.
  • Excellent And Professional

    Grado:
    Genevieve R.
  • Good job!

    Grado:
    Wilibrordus A.
  • Malcom and his friend is very quick, nice and professional mover. Good job! Just next time, please don't be late to the appointment.

    Grado:
    Wilibrordus A.
  • The helpers were great! They came over an hour late but were careful in packing my things. Unloading they did cause some small adage to 2 of my items but overall did a good job.

    Grado:
    Danielle S.
  • Excellent – professional and reliable.

    Grado:
    Andrew F.
  • They were on time, but honestly I can not judge their work as I did not use them to complete the job. I did not encouraged to keep them as I have the guys from different loc were willing to unload.

    Grado:
    Ahmad M.
  • Efficient

    Grado:
    Paul C.
  • Docking a couple stars for them sending over an inexperienced guy that needed a lot of help/directing. The other dude worked hard and was very efficient. Solid, professional service.

    Grado:
    Jeff H.
  • They were fine. Arrived 1/2 hr late. The company returned calls but never proactively called or emailed. The guys were fine, but it was their 3d move of the day, so they were very slow. Not the worst.

    Grado:
    Corey O.
  • Fantastic experience!

    Grado:
    Daniella G.
  • Malcolm, Akeem, and kevon were very helpful, worked quickly, taking care with our things. We needs extra time and they did that with no problem. I would recommend!

    Grado:
    Jon B.
  • Two guys did not get along and complained about each other which slowed them down a bit. However we misjudged the time it was going to take to move and they stayed overtime and were very kind.

    Grado:
    Jelena V.
  • Excellent guys. Thanks!

    Grado:
    Scott M.
  • Super helpful...delightful young men. Honest and knowledgeable

    Grado:
    jill v.
  • They were excellent. I would recommend. They were professional and hard working. They were also conscientious of my neighbors, keeping their voices down and very careful with my belongings.

    Grado:
    Angelique G.
  • The movers arrived a few minutes early. Wrapped my furniture and tapped up my boxes to prevent from damage. Mover did note that these thinga are normally not included in the move, but did it happily

    Grado:
    Crystal G.
  • We were very pleased with our movers. They were professional and friendly and the move was seamless . Would definitely recommend !

    Grado:
    kathleen a t.
  • They were great!!

    Grado:
    Celeste C.
  • These guys were phenomenal and crazy fast. It was actually a bit embarrassing given how long it'd taken me to load the items earlier in the day. Can't recommend highly enough.

    Grado:
    James P.
  • the best

    Grado:
    john c.
  • Anthony and Chris were efficient and timely. They loaded our 1 bedroom apartment in 3 hrs with 3 1/2 flights of stairs and 18 degree weather. Thanks guys!

    Grado:
    Jennifer Y.
  • Anthony was awesome!

    Grado:
    Patricia B.
  • Movers were on time, worked slow but diligently & stayed late to help finish. A few scratches, but they were generally careful. We didn't know we had to drive them to next apt - tight squeeze.

    Grado:
    Alexa H.
  • Nice guys. Very professional and friendly. High quality customer service.

    Grado:
    Stephen V.
  • THESE GUYS ARE THE BEST. Seriously a godsend. The rest of the process was a nightmare—and these guys saved me from going insane. So helpful, so nice. Hire them now.

    Grado:
    David D.
  • Very helpful and incredibly fast—highly recommend!

    Grado:
    Allison G.
  • It was a snow day and they went above and beyond to ensure that we moved in a smooth and efficient manner, given the challenges.

    Grado:
    Leah Y.
  • driving was a little slow but got it done

    Grado:
    Pauline J.
  • took longer than expected and somethings were damaged but overall good service

    Grado:
    Pauline J.
  • I find them to be customer friendley, and know their work will use them again

    Grado:
    bernadette s.
  • movers were just great, worked fast and carefull,will use again

    Grado:
    bernadette s.
  • They were fast, friendly, and worked hard to keep the apartment clean and my furniture scratch-less, despite a cold and wintry day.

    Grado:
    Courtney B.
  • My movers, Hector and Joe were everything I was looking for in this moving experience. They were courteous, attentive, worked hard and extended themselves beyond their regular duties. Thanks Guys

    Grado:
    Barbara W.
  • My movers Anthony and Eric were professional and did a wonderful job. I would recommend to other friends and family. Thanks for a great moving experience

    Grado:
    Loretta W.
  • These guys were great - fast and careful. Would definitely use their service again.

    Grado:
    Nick B.
  • The two gentlemen were on-time, very helpful and polite. Great service that will be requested again in the coming months. Thank-you gentlemen.

    Grado:
    Greg N.
  • Not very careful with furniture handling

    Grado:
    Corina Z.
  • excellent job, thanks!

    Grado:
    Michael G.
  • very satisfied! loaded the truck excellently so nothing shifted when I drove. thanks!

    Grado:
    Michael G.
  • Anthony and Hector arrived early for the move and worked very efficiently to finish the job! Very satisfied with the service provided

    Grado:
    YOOMI P.
  • Very late but worked hard upon arrival

    Grado:
    Clifford S.
  • Very professional and helpful.

    Grado:
    Antoine A.
  • The movers were very professional and helpful. They made my moving day so much easier!

    Grado:
    Andrea D.
  • Thanks so much for making our move easy and stress free!

    Grado:
    Zara B.
  • great experience. Movers kept in contact to give me a reliable time of arrival. Worked hard, quickly, efficiently. No hidden fees. Extremely knowledgeable polite and professional. will recommend!

    Grado:
    Kathleen H.
  • Anthony was great! He was very knowledgable and helpful throughout the entire move! Will definitely be recommending this company to my friends!!!

    Grado:
    Timothy K.
  • Anthony was the ultimate professional. The communication in advance was great, and he looked after my stuff incredibly well. He was also gracious and polite. Will definitely use him again.

    Grado:
    Katie M.
  • They were very responsive. When we had to cancel and later reschedule, they were very helpful.

    Grado:
    Angela S.
  • Big mike is the best!

    Grado:
    Celene L.
  • Big Matt was great!!!! Super sweet guy who can lift ANYTHING! Really helped me out and looked out for my best interests. I will recommend him to all of my friends.

    Grado:
    Erin B.
  • The two movers were very friendly and professional. They worked diligently and were careful with our belongings. Very happy with their performance.

    Grado:
    james M.
  • Not good! We had boxes that were crushed and our things were not loaded well into our truck. Heavy items placed on light boxes, furniture was dropped on the stairs, and the movers complained all day.

    Grado:
    Nicki F.

    It was your friends that packed the truck and wouldn't take any advice on doing so. Also my men instead no help was needed to move furniture but your party instead & laugh when they dropped furniture

    Freshstart
  • great job! easiest move up 4 flights in the summer heat, THANK YOU!

    Grado:
    Dina R.
  • Communication was a little confusing but once our movers arrived they worked quickly and their help was greatly appreciated.

    Grado:
    Edith F.
  • Excellent movers and timely! I would recommend!

    Grado:
    Crystal G.
  • The guys were hards workers, pleasant, communicative, and polite. They didn't complain about my 5th floor walk-up AND were personable. They were 15 min late, but called to let me know. Overall positiv

    Grado:
    Dahlia N.
  • Terrible experience. Workers protested at moving up stairs. Management didn't answer phone. Worked slowly, stopped working, called me a racist when asked them to work faster. Left before job done.

    Grado:
    Diane Z.

    It's NOT! ok to use profanity or verbally abuse my men nor to call them Chico or make aggressive contact by a shudder bump because they no longer feel safe and want to leave the job!

    Freshstart
  • Awesome. Awesome. Awesome. Great and easy move.

    Grado:
    Daniel B.
  • Friendly, fast and accomadating. Matt cracked me and did an awrsomr job! I would recommend this service to everyone!

    Grado:
    Daniel B.
  • Anthony, Albert and Matt were great! We were originally only supposed to have 2 movers, but a 3rd guy came for free (because they had a lot of moves that day). Great movers! All our stuff is intact.

    Grado:
    Bradley F.
  • the moving helper provided excellent service

    Grado:
    elaine a.
  • No one showed up at the agreed on time, and it took HOURS to reach anyone to find out what was happening--which really messed up my plans for the day. But the guys who did finally come were awesome!

    Grado:
    Rachel M.

    Movers 10 mins late! Several attempt's made to call customer movers contacted office and where told to wait. After 1 hr. then went to next app. Costumer called 2 hrs later, first available crew sent!

    Freshstart
  • There was a little hiccup with the timing of the move, but the movers themselves were friendly, professional, and worked quickly. All in all, a great move!

    Grado:
    John W.
  • Everything went very well, except that there were dozens of people at the storage unit offering help. I did not have a cell number or name of the people I was supposed to be meeting.

    Grado:
    julian r.
  • polite excellent fast service

    Grado:
    John C.
  • Matthew did a phenomenal job for me and my fiancee. He not only worked efficiently and took great care with our items, he also made an otherwise stressful day better with his positive attitude.Thanks!

    Grado:
    Ben K.

    Thank you Benn it was great working with you good luck in DC .

    Freshstart
  • They were really great, moved everything and more for less than 2 hours! Great help!!!! Thank you! Really satisfied with the service.

    Grado:
    carolina g.

    Thank you so much for the great feed back and being such a great person to work with

    Freshstart