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Nysha J
Customer Reviews for Exquisite Scrubs LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicles were parked all over the place as there were no designated parking lanes, they location is unmanned so there was no one to assist with getting the locks open (they were old and needed extra twisting, knee presses and other actions to work).
DANA DNo one there was told just to leave heavy trailer there could not have unloaded without help from a guy that had come back after no one being there day before. The on top of that didn’t put check in til next day on receipt! Horrible service and experience absolutely terrible. Should not be a U-Haul representative.
Harry RNo notice that it was unmanned. Instructions should have been sent beforehand for key retrieval.
Peter PWe were surprised to find this is a self-service facility. There was no one there to greet us and provide direction. All interactions was via phone call.
James RLocation was an absolute dump. Dirty. Felt unsafe.
Paul DHorrible experience dropping the vehicle off. Would never recommend this site to anyone. Truly disappointed with U-Haul!!!!!!!! The owner hung up on me and was rude.
Errol M