Customer Reviews for Workman Auto Sales
(U-Haul Neighborhood Dealer)

266 reviews

4730 Old Lagrange Rd   Buckner, KY 40010

(502) 222-8210

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(502) 222-8210

4730 Old Lagrange Rd
Buckner, KY 40010

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ruddy Y 
Rating:
5.0

Customer did not leave a comment.

jeff d 
Rating:
2.0

Truck broke down

Robert C 
Rating:
5.0

Staff is extremely friendly and helpful. I would definitely recommend renting from this location.

Matthew R 
Rating:
5.0

Very friendly and good people

Walt F 
Rating:
3.0

Get your online pick up system working

David I 
Rating:
5.0

Best Part of this Experience was dealing with the owner of building we got our U-Haul, I believe his Name was Tim, let me tell you this man went over and above to make sure our family was taken care of with ALL of our moving needs!!!! Very pleasant experience!!!!

Jennifer B 
Rating:
5.0

Customer did not leave a comment.

Whitaker L 
Rating:
3.0

Frustrating that we were not offered locations closer to our starting point and ending point. There was a drop off under 2 miles away from ending point and we were offered something 15 miles away. We had to call and ask for the closer one.

Linda C 
Rating:
5.0

Customer did not leave a comment.

dorothy s 
Rating:
1.0

Need someone to call me 5027585417 was over charged

JACQUELYN B 
Rating:
3.0

Not organized and waited until next day to check the rental back in. Uhaul system seems to be not very friendly for them to access and communicate effectively.

Gary P 
Rating:
5.0

Overall good service

CHRISTOPHER S 
Rating:
4.0

Customer did not leave a comment.

Gary K 
Rating:
4.0

Everything was great. Thanks.

Richard L 
Rating:
4.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Everything went as expected. Great Service. Will use again.

richard t 
Rating:
5.0

Customer did not leave a comment.

Giang P 
Rating:
4.0

Customer did not leave a comment.

STEPHEN S 
Rating:
4.0

More flexibility with rentals. I needed to convert a round trip to a one way trip, but the cost is ridiculously overpriced. Won't be renting with Uhaul again. This has nothing to do with the location or service. The Uhaul pricing is stupid.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
4.0

Man at uhaul seemed pretty nice equipment was fine no problems I've rented from uhaul several times no problems to speak of

mike k 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Customer did not leave a comment.

bobby g 
Rating:
5.0

Customer did not leave a comment.

Laura R 
Rating:
5.0

Very pleased with dealer. Less pleased with U-haul who failed to supply the appliance dolly and number of blankets reserved.

Jerry M 
Rating:
5.0

Customer did not leave a comment.

Elias R 
Rating:
5.0

Customer did not leave a comment.

Sarah M 
Rating:
4.0

No place to park truck, had to leave on roadside. No permanent answer about truck rental fee due to unloading team from the app on the truck failing to show up. Possibly get charged for second day? They weren’t sure.

kim w 
Rating:
5.0

Customer did not leave a comment.

Todd P 
Rating:
5.0

Customer did not leave a comment.

RICK H 
Rating:
5.0

Very nice and professional people...

christopher s 
Rating:
5.0

Customer did not leave a comment.

Jared S 
Rating:
5.0

Customer did not leave a comment.

Georgine S 
Rating:
5.0

Very good people 👍

tony g 
Rating:
3.0

I never received a receipt. I would like a receipt please.

david c 
Rating:
1.0

Customer did not leave a comment.

VARUN S 
Rating:
5.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

NA

Shawn W 
Rating:
5.0

Friendly and competent service Could improve if site could install light hookups for customer. I had to do it myself At least inform customer of the needed light hookup before they drive to pick up the trailer

allen f 
Rating:
5.0

Parking, or signage for where to park.

Rachelle A 
Rating:
3.0

Customer did not leave a comment.

pam t 
Rating:
5.0

Customer did not leave a comment.

Jessica H 
Rating:
3.0

The man was very nice but I wasn't happy cause I ha to rent for 4 days and only need for 3 so was out the extra money when I was having a rough time.

june s 
Rating:
5.0

Just keep up the good work!

janie s 
Rating:
5.0

Was right out front when I dropped truck off Very friendly

Matthew P 
Rating:
5.0

Great service and very friendly staff! This is definitely my new go to U-Haul location!

Donny H 
Rating:
5.0

Customer did not leave a comment.

sandra g 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

The after hours drop off was convenient for us.

Andre W 
Rating:
5.0

There was nothing to improve service was excellent equipment did Great I know where I’ll go next time I need rental

Elwood F 
Rating:
4.0

I haven’t got my $100 deposit back yet .

Jocelynn C 
Rating:
4.0

Mr Workman was friendly and knowledgeable. He made the process simple and fast. Thank you

Hellen C 
Rating:
5.0

Very sweet people!

Cheyenne B 
Rating:
5.0

Customer did not leave a comment.

Floyd B 
Rating:
3.0

Customer did not leave a comment.

James A 
Rating:
5.0

Customer did not leave a comment.

Amelia J 
Rating:
3.0

Customer did not leave a comment.

Lawrence B 
Rating:
3.0

Customer did not leave a comment.

Peter M 
Rating:
5.0

Customer did not leave a comment.

Noah P 
Rating:
5.0

Customer did not leave a comment.

Gregory A 
Rating:
5.0

Customer did not leave a comment.

Juan B 
Rating:
5.0

Customer did not leave a comment.

Vallery A 
Rating:
5.0

Easy return with the app.

STEPHEN W 
Rating:
3.0

I still think I was given the incorrect truck. Suppose to be a 20’, but clearly said 15’ super mover on the back.

Diana B 
Rating:
5.0

There needs to be a jack on the trailer

Lisa J 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
3.0

Customer did not leave a comment.

Cassandra L 
Rating:
5.0

Super easy pick up and drop off. Attendant was helpful and very kind….even in the incredible heat outside!

JAMES S 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
5.0

Customer did not leave a comment.

alexis b 
Rating:
4.0

Customer did not leave a comment.

MICHAEL P 
Rating:
5.0

Customer did not leave a comment.

Thomas R 
Rating:
4.0

Website indicated trailer was suited for motorcycles. No fault of the specific location but i had to buy ratchet straps to be able to use it. U-Haul should look at this and change their trailer options online to adjust for little issues such as this.

Michael K 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
3.0

Didn’t have the moving blankets. The 24-7 feature didn’t work - it was Memorial Day so we got lucky that the guy showed up.

Aaron R 
Rating:
4.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

DAVID A 
Rating:
5.0

Nothing. I recommend this location to anyone. Excellent service.

kathy b 
Rating:
5.0

Amanda and Tim are great to work with!

Dayna R 
Rating:
4.0

Customer did not leave a comment.

brian b 
Rating:
5.0

Awesome customer service at Workman Auto Sales! Thank you 💯😄

marianne h 
Rating:
4.0

The truck ran well but the inside of the back was not cleaned out. It was full of dirt and dust that had to be clean before we can put anything in it. (Had to purchase a broom to clean out. )The checking in was a little difficult and took a while with employee having computer issues. Had the same issues placing the order earlier in the week. But a different employee (Amanda) was very helpful and got our order in for a truck and processed. All in all was pleased with service and will use again.

angala l 
Rating:
5.0

Customer did not leave a comment.

Kenneth R 
Rating:
5.0

Customer did not leave a comment.

Traci A 
Rating:
4.0

Was difficult making initial reservation. No one answered at this location and 800 was having issues the day I called.

Laura W 
Rating:
5.0

Great service and friendly staff. Online booking tool would only allow me to reserve an 11:30am pickup. I showed up at 10:30am and the staff took care of me right away. Thanks!

Christopher T 
Rating:
1.0

Our experience was not very good at all. We’re supposed to rain in the truck at 1:45, and we never got a truck we had to go 30 minutes out of our way to get another truck. Very inconvenient for our family at such a stressful day trying to move. We’re not recommend U-Haul

RHONDA V 
Rating:
5.0

Customer did not leave a comment.

Christopher D 
Rating:
3.0

Very good experience. Rental ready to go as soon as I got there. The folks were very friendly and accomodating. Price was great. Would go back for sure..highly recommend. 😊

William B 
Rating:
5.0

Management was very helpful and accommodating which helped make a difficult move much easier. Pleasant and polite service it is a pleasure to highly recommend this location,

kevin s 
Rating:
5.0

Customer did not leave a comment.

Kameron P 
Rating:
5.0

Customer did not leave a comment.

Traci A 
Rating:
5.0

Customer did not leave a comment.

Pasquale S 
Rating:
4.0

Friendly, expert, local service. good location to rent u-haul trucks and trailers

Scott V 
Rating:
4.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

Mr. Workman was very helpful and provided great customer service.

Chuck C 
No reviews have been submitted for this location.

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