Customer Reviews for Willing RV
(U-Haul Neighborhood Dealer)

1,073 reviews

4175 Rte 130   Edgewater Park, NJ 08010

(609) 871-2088

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10:30 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/25/2024: Closed
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(609) 871-2088

4175 Rte 130
Edgewater Park, NJ 08010

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 10:30 am–2:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/25/2024: Closed
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This location is a favorite of mine. The staff is always so friendly and welcoming. The pick up/drop off process is quick and easy. I can always rely on this location!

Sherae Warren 
Rating:
5.0

Awesome people great service

JACQUELINE Quintana 
Rating:
5.0

Customer did not leave a comment.

Gary Little 
Rating:
5.0

Great experience, check-in was quick and was on the road quickly. Spent time explaining the vehicle. Very friendly.

Ronald Morton 
Rating:
5.0

Customer did not leave a comment.

Devon Vazquez 
Rating:
5.0

Customer did not leave a comment.

Scott Matey 
Rating:
5.0

Customer did not leave a comment.

VOLCY PAUL 
Rating:
5.0

Easier drop off than I expected very professional

John Endress 
Rating:
5.0

Customer did not leave a comment.

ANDRE WRIGHT 
Rating:
5.0

Everything was good.

Lynda Graham 
Rating:
5.0

Customer did not leave a comment.

Linuker Vieira 
Rating:
5.0

The best service my cousin and I have ever received. Super welcoming and even took the time to actually have a conversation.

Juan Jurado 
Rating:
5.0

Friendly and efficient service!

PAUL NEIHEISER 
Rating:
5.0

Customer did not leave a comment.

William Martin 
Rating:
5.0

All was great nothing to improve

Bruce Garganio 
Rating:
5.0

This is my 3rd time renting from this facility. They are great to work with and the vehicles are all well maintained!

Christopher Bowman 
Rating:
5.0

Customer did not leave a comment.

JASMINE RILEY-FRANKS 
Rating:
5.0

Service was great !! The staff was very helpful and energetic ! The equipment I rented was practically new and the prices were reasonable!!

Elijah Mccoy 
Rating:
5.0

Customer did not leave a comment.

Doreen Fithian 
Rating:
5.0

Customer did not leave a comment.

Manuel Jones 
Rating:
4.0

Customer did not leave a comment.

Elise Burston 
Rating:
4.0

Customer did not leave a comment.

Alander Smith 
Rating:
5.0

Nothing, excellent customer service, super friendly staff.

Gordon Rowe 
Rating:
5.0

Customer did not leave a comment.

Alexander Boatwright 
Rating:
5.0

Customer did not leave a comment.

RASHOD HELTON 
Rating:
5.0

Customer did not leave a comment.

Christa McDowell 
Rating:
5.0

Customer did not leave a comment.

Alex Camacho 
Rating:
5.0

The technician that put it together was highly effective a couple of times I got it change dragon this time to change it not drag so you should check with him to see how he put up hitch on he highly effective

Anthony Briggman 
Rating:
3.0

Staff was extremely helpful and courteous!

Patricia Perez 
Rating:
5.0

Customer did not leave a comment.

Stephen Kennedy 
Rating:
5.0

Customer did not leave a comment.

John Ryou 
Rating:
2.0

Overcharged, I added the fuel right before the drop off and the level was exactly the same as I picked up the truck but the guy checked wrong and insisted on his wrong reading and charged the same price and I paid double for the gas.

Bilal Kocagoz 
Rating:
5.0

The ladies were friendly and welcoming

Lila D Brunson 
Rating:
3.0

The auto transporter that I rented from U haul lacked maintenance, but what do expect its U haul. The person at this location knew of the problems and seemed like he didn’t care. I had no choice but to rent this auto transporter from this location because they were the only ones who had one in my area at the moment. The problems with the auto transporter were the lights didn’t work, it had a broken strap that goes over the tires and the ratchets that secures the straps over the tires were worn out and I had to use my own extra ratchets and straps that I had to secure the vehicle to the auto transporter. Thank god that I was only moving the vehicle 8 miles. I wouldn’t rent anything or recommend U haul to anyone!

Betty Stevenson 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
4.0

The staff is very friendly, understanding and helpful. I have rented from this location in the past and I have never had any problems with this location or staff.

Robert Zack 
Rating:
5.0

Customer did not leave a comment.

Bryan sgrignuoli 
Rating:
5.0

Felt very welcomed!

Amanda DiYenno-Messenger 
Rating:
1.0

STEVE AND DENISE ARE SCAMMERS!!!!! DO NOT RENT FROM THIS LOCATION!!!! They lie and say damaged has been done to the vehicle but they don’t even care about the conditions the vehicle is in!!! We had the 15’ box truck from 5:30pm Saturday to 6:00pm Sunday and received an invoice for $700.00 stating we damaged the back door of the truck! The invoice had another customers name and phone number on it. That I have no idea who the person is! Per Denise she doesn’t know how it happen and sometimes the computer does that. The damaged reported looks like true wear and tear damage that THEY have neglected to fix on their trucks! How one could do the damage in photos with boxes only is beyond me, but I will get to the bottom of this scamming ruthless company. I asked for proof that this wasn’t damaged prior to me renting the truck and STEVE said WE DONT HAVE ANY records it’s only goes off of what “his workers” say is done to the truck at time the truck is returned and if the damage was done previously then it may have been missed by his workers... The truck was dirty on the inside where the drivers and passengers sit. The knob to turn on the lights is missing. They do not care about the conditions or germs, yuck! DO NOT WASTE YOUR MONEY OR TIME, it’s a headache trying to fight your case. I’ll NEVER rent from this U-Haul again and neither will my friends or family Denise AND Steve’s customer service is rude and very unprofessional. I wish I could give zero stars if I could, these people give U-Haul an HORRIBLE reputation and should NOT be in business. My attorney will be reaching out.

Aneeha Khursheed 
Rating:
5.0

Very friendly and helpful staff.

David Walker 
Rating:
5.0

The customer service was amazing!!!! Both employees were very friendly. I did have a truck that ended up breaking down and needed to be towed from my home but the customer service was above and beyond!!!!! Would definitely recommend even after what happened to the truck

Natashia Wilson 
Rating:
5.0

Customer did not leave a comment.

Victoria Regan 
Rating:
5.0

They were amazing

Crystal Fletcher 
Rating:
5.0

Nothing, customer service was great. As far as rentals, I never had any problems getting what I needed.

Eddie Riggs 
Rating:
5.0

Customer did not leave a comment.

Jenna Valdez 
Rating:
3.0

Customer did not leave a comment.

Marcely Jean-Pierre 
Rating:
5.0

Customer did not leave a comment.

JASMINE RILEY-FRANKS 
Rating:
5.0

Customer did not leave a comment.

Jennifer Spillane 
Rating:
5.0

Absolutely great service. Proprietors and staff were very friendly, helpful, polite, and fast in taking care of paperwork and performing the trailer hookup and unhook. Highly recommended!!!

John Pasqual 
Rating:
5.0

Been using this location for years. Great service and great people. Steve is a great guy.!!!

Craig Moodie 
Rating:
5.0

Customer did not leave a comment.

Skyler Diggs 
Rating:
5.0

Customer did not leave a comment.

Gendris Gamez 
Rating:
5.0

N/A

Maxine May 
Rating:
5.0

The tires were little bit low But i fixed it.

Amina Behili 
Rating:
5.0

Declutter

THERESA BOSSMAN 
Rating:
4.0

Interior of the rented van had thick dust everywhere

David Levay 
Rating:
5.0

Customer did not leave a comment.

DOMONIQUE MOORE 
Rating:
5.0

Customer did not leave a comment.

Taylor Shuksta 
Rating:
3.0

after hours drop-off so no one was there. it was ok, but the u-haul app couldnt confirm our drop-off location so I wasnt able to self return myself. they did it the next day and all was well.

Alan Buser 
Rating:
5.0

Great guys

Brian Gemski 
Rating:
4.0

Customer did not leave a comment.

MELISSA PAGANI 
Rating:
5.0

Customer did not leave a comment.

BRZ Diamonds 
Rating:
3.0

Customer did not leave a comment.

Bart Ingraldi 
Rating:
4.0

Customer did not leave a comment.

Myra Torres 
Rating:
5.0

Customer did not leave a comment.

Richard Zaiss 
Rating:
5.0

Customer did not leave a comment.

Tatis Felix 
Rating:
5.0

Customer did not leave a comment.

Yajaira Gil 
Rating:
5.0

Customer did not leave a comment.

Milorad Pavasovic 
Rating:
5.0

The staff is friendly.

John Engle 
Rating:
3.0

Customer did not leave a comment.

AILEEN ALMEIDA 
Rating:
4.0

Customer service is awesome. The trucks and vans are well maintained, i make my reservation on line and i pick up at the store , it's a 1,2,3, pick up.

Lavern Mcqune 
Rating:
3.0

Customer did not leave a comment.

Carlita Hamilton 
Rating:
5.0

Always great customer service.

Myra Torres 
Rating:
4.0

Customer did not leave a comment.

Suryateja Ogirala 
Rating:
3.0

Hi, we were serviced pretty well; we were surprised when we purchased a roll of tape that we could only pay cash. I note this because we typically don't carry cash so we would have had to gone somewhere else if we hadn't had cash on hand.Truck was

Malcolm Trottie 
Rating:
5.0

Gentleman always comes out and makes drop off super easy

TaKendra Santiago 
Rating:
5.0

Nothing to improve. Drop off went quickly and smoothly

Jonathan Yoder 
Rating:
5.0

Everyone was very nice and informative.

Vincent Carrion 
Rating:
5.0

Customer did not leave a comment.

Carlos Johnson 
Rating:
5.0

Nothing. Representative and truck were great!

Luis Palomino 
Rating:
5.0

Customer did not leave a comment.

Ivra Cesario 
Rating:
5.0

Customer did not leave a comment.

Terry Fredrick 
Rating:
5.0

Customer did not leave a comment.

THOMAS HOLMES 
Rating:
5.0

Staff was amazingly patient, understanding, courteous, and helpful.

Ramiro Icaza Escobar 
Rating:
5.0

Great guys will always rent from here!

Shane mckim 
Rating:
5.0

Customer did not leave a comment.

Nathan Longstreet 
Rating:
1.0

For the second time I rent a trailer for 1 day, they always charge me for 2 days. Every single time

Giacomo Prano 
Rating:
5.0

Customer did not leave a comment.

Matthew Contrady 
Rating:
5.0

Muy bueno

JUAN AUCAY 
Rating:
3.0

Returned the Uhaul rental yesterday 5 28.2023 cleaned and full of gas. S O Smith,

Samala Smith 
Rating:
5.0

i have already recommended this location to friends and family

Gary Little 
Rating:
5.0

Great guys! Will definitely rent from here again.

Shane mckim 
Rating:
5.0

To me you don't need any improvements everything went well

Robert Barney 
Rating:
5.0

Customer did not leave a comment.

Gary Little 
Rating:
5.0

Customer did not leave a comment.

Damaris Fontanez 
Rating:
5.0

Nothing. The customer service was excellent.

Monica A Burton 
Rating:
5.0

The representatives were very kind, courteous, and helpful.

Tashon Jackson 
Rating:
5.0

Customer did not leave a comment.

Nefertiti Rosa 
Rating:
5.0

Everything was perfect! Have more one way rentals available.

Ch Dr Peppe Hibbert 
Rating:
5.0

Customer did not leave a comment.

Paul Ziegler 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top