Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)

237 reviews

218 S Virginia St   Rockville, IN 47872

(765) 569-6449

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(765) 569-6449

218 S Virginia St
Rockville, IN 47872

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Robert Ervin 
Rating:
5.0

Kimberly was great and very helpful

John Stevens 
Rating:
1.0

Very dark no lights

Sherilyn Logan 
Rating:
3.0

Customer did not leave a comment.

Sierra Graybill 
Rating:
5.0

Need more people like this lady, very kind

Linda Reed 
Rating:
5.0

Customer did not leave a comment.

PARKE SWAIM 
Rating:
5.0

Uhaul is by far the Best rental.

Guy Winters 
Rating:
5.0

Customer did not leave a comment.

Ronnie Delp 
Rating:
5.0

Customer did not leave a comment.

Scott Freeman 
Rating:
5.0

Really no improvement needed at this location. Kim, the lady that assisted me throughout my rental process was exceptional! She was knowledgeable, polite, and made my rental experience painless. She deserves kudos for a job well done!

Bradley Lamb 
Rating:
5.0

Customer did not leave a comment.

Jodicie Underwood 
Rating:
5.0

Customer did not leave a comment.

Ryan Goodman 
Rating:
5.0

Customer did not leave a comment.

Brentley Neibert 
Rating:
5.0

Customer did not leave a comment.

Gwen Ryan 
Rating:
5.0

Kim is the best U-Haul agent i have ever had!!

Jason Curry 
Rating:
5.0

Customer did not leave a comment.

Roger Jeffers 
Rating:
5.0

Customer did not leave a comment.

MARTHA LONG 
Rating:
5.0

Kim was extremely helpful and attentive.

Trusten Lee 
Rating:
5.0

Great people that run this Uhaul. Always helpful and knowledgeable.

John Metzker 
Rating:
5.0

Would be great to be able to rent a pick up from this location I. Rockville In

Julie Wineinger 
Rating:
5.0

Weekend hours

maurice eli 
Rating:
5.0

Customer did not leave a comment.

Brian Pool 
Rating:
5.0

Helpful and efficient staff. No troubles, and very accommodating

Gary Hanner 
Rating:
4.0

Customer did not leave a comment.

Tiffany Anderson 
Rating:
5.0

The price per mile on your trucks for local rental is to high

Ron Allison 
Rating:
4.0

Clean and friendly..

Thomas Blacketer 
Rating:
5.0

Have more 5x8 cargo trailers available.

Ingo Schulz 
Rating:
5.0

Customer did not leave a comment.

STACEY PATTON 
Rating:
5.0

Customer did not leave a comment.

STACEY PATTON 
Rating:
5.0

Fantastic customer service !! Keep it up!

Julie Wineinger 
Rating:
5.0

Customer did not leave a comment.

David Bowers 
Rating:
5.0

Thank you for the excellent service!! Also love the ease of mobile check in and out 🤗

Alex Heminger 
Rating:
5.0

Customer did not leave a comment.

Steven Moore 
Rating:
5.0

Customer did not leave a comment.

ANDY SCOTT 
Rating:
3.0

They weren't open when I returned the truck and trailer, just left keys in the drop off box.

Karen sweet 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LARSON 
Rating:
4.0

Customer did not leave a comment.

Robert DePlanty 
Rating:
5.0

Our original pick up was supposed to be in Veedersburg, IN. When we got there the place was closed, and the truck was locked behind a gate. It took us over 45 minutes to get a hold of someone from U haul. The gal we spoke with was very understanding an did find us another truck, but it was over 30 miles away (not her fault). We wasted over 4 hours playing around trying to get a truck. I would not recommend the Veedersberg uHaul to anyone! I have to rent another truck this Saturday. My son will be picking it up in Merrillville, IN. I just hope we don't have the same problems again.

Joseph WILUSZ 
Rating:
5.0

Engine light was on the entire time. But the most painful part was picking up the moving van after hours and having to use the mobile device to get the key. If I can help it I will NEVER go through that again.

Charles Goggin 
Rating:
5.0

Customer did not leave a comment.

Mark Hartman 
Rating:
4.0

Customer did not leave a comment.

Pristina Jones 
Rating:
2.0

My wife picked up the trailer from here and it is terrible that since they did not have a received they sold her an old used rusty one for $15. I think they possibly took advantage of her because she was a women and needed the trailer immediately.

William Prettyman 
Rating:
5.0

Customer did not leave a comment.

JOHN MONTGOMERY 
Rating:
3.0

Customer did not leave a comment.

STOKES THOMAS 
Rating:
2.0

When we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 31/2 hours by the time we left the lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles.When we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 3/2 hours by the time we left a lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles

Tamra McCullough 
Rating:
5.0

Customer did not leave a comment.

Robert Gutierrez 
Rating:
5.0

Everything was great. Very excellent customer service.

Tom Rohr 
Rating:
4.0

Customer did not leave a comment.

Bryan Coffing 
Rating:
5.0

just had a hard time doing the online check-in. It actually took us almost an hour. :-( Otherwise it was fine

Curtis Haywood 
Rating:
5.0

Customer did not leave a comment.

JAMES TAYLOR 
Rating:
4.0

Customer did not leave a comment.

John Seip 
Rating:
5.0

Customer did not leave a comment.

William Wolverton 
Rating:
5.0

Customer did not leave a comment.

Teri Letze 
Rating:
5.0

All good

robert turner 
Rating:
5.0

Customer did not leave a comment.

STEPHEN TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Hubert Dooley 
Rating:
5.0

Kimberly at the rental location in Rockville took care of everything. She was awesome and is a real asset to Uhaul.

John Green 
Rating:
4.0

I was surprised I had to bring the trailer back to the original place I picked it up. I had to drive 50 miles out of my way to take it back. I never had to do that before. I was always able to drop it off at a closer location of my destination. That was very disappointing!

RICHARD WINTER 
Rating:
5.0

Not a thing That was the best trailer that I have ever pulled and I have pulled alot of them

Ronald Cope 
Rating:
4.0

Customer did not leave a comment.

Ralph Ryan 
Rating:
5.0

Customer did not leave a comment.

DENNIS SCHROEDER 
Rating:
5.0

Customer did not leave a comment.

Mark Marietta 
Rating:
4.0

Customer did not leave a comment.

Cristopher Jolliff 
Rating:
5.0

It was fine. Very appreciative of the staff hooking up trailer.

Trusten Lee 
Rating:
4.0

Customer did not leave a comment.

JOSEPH KRAMER 
Rating:
4.0

It was a little tricky to make payment, a couple of calls and a visit.

Dj Brubeck 
Rating:
1.0

Overcharging fucks!

Bradley Wilcox 
Rating:
5.0

Customer did not leave a comment.

Calvin Runyan 
Rating:
5.0

Great service!

MATTHEW HEATH 
Rating:
5.0

Customer did not leave a comment.

Misty Williams 
Rating:
5.0

Customer did not leave a comment.

Jennifer George 
Rating:
5.0

Efficient and friendly

Justin Hein 
Rating:
5.0

Very accommodating

Trusten Lee 
Rating:
5.0

Excellent service and store!

Paul Bartlow 
Rating:
5.0

Customer did not leave a comment.

jeanne Smith 
Rating:
5.0

Customer did not leave a comment.

doug weisheit 
Rating:
5.0

She was very helpful and pleasant. I called 2 weeks in advance to rent the truck, received the confirmation 2 days in advance of my arrival and everything was ready when I arrived.

Jessica Thornton 
Rating:
5.0

Advise customers to complete the mobile check in before they lock the vehicle and drop the keys in the lockbox

CASEY JALOWIEC 
Rating:
5.0

Great U-Haul center in Rockville, Indiana. Thanks.

Kurt Vandermolen 
Rating:
5.0

Customer did not leave a comment.

Sara Scott 
Rating:
4.0

NA

Roy Johnson 
Rating:
5.0

Customer did not leave a comment.

Christopher Hymel 
Rating:
5.0

I was very pleased. Staff was very helpful and friendly.

Trusten Lee 
Rating:
5.0

It was a good experience. Thanks

RICHARD seymour 
Rating:
5.0

Customer did not leave a comment.

Mike Pribble 
Rating:
5.0

Customer did not leave a comment.

Gary Patel 
Rating:
4.0

Customer did not leave a comment.

Hunter Mitchell 
Rating:
5.0

Customer did not leave a comment.

Troy Pakiz 
Rating:
5.0

Customer did not leave a comment.

rondney Lee 
Rating:
5.0

Best damn service you could ever ask for at William's Rentals....

Mike Canfield 
Rating:
5.0

Customer did not leave a comment.

Ginger Frost 
Rating:
5.0

Customer did not leave a comment.

jt jukes 
Rating:
5.0

Customer did not leave a comment.

Tonya Dryden 
Rating:
5.0

Customer did not leave a comment.

Jerry Wakeland 
Rating:
5.0

Customer did not leave a comment.

LUIS LOWERY 
Rating:
5.0

Customer did not leave a comment.

LUIS LOWERY 
Rating:
5.0

Customer did not leave a comment.

LUIS LOWERY 
Rating:
5.0

Very good service and very accommodating. I will use them first every time when in the area. Most certainly I will recommend them.

Rick Newlin 
Rating:
5.0

Customer did not leave a comment.

Mary Foor 
Rating:
5.0

Customer did not leave a comment.

Tiffany Thompson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top