Customer Reviews for White's Tire Express
(U-Haul Neighborhood Dealer)

182 reviews

120 S Ron McNair Blvd   Lake City, SC 29560

(843) 394-9936

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 394-9936

120 S Ron McNair Blvd
Lake City, SC 29560

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

joe dreher 
Rating:
2.0

Buy better equipment.

Kevin Rogers 
Rating:
5.0

Customer did not leave a comment.

James Gregory 
Rating:
5.0

Customer did not leave a comment.

Demetric McDowell 
Rating:
5.0

Customer did not leave a comment.

Lori Jordan 
Rating:
5.0

Customer did not leave a comment.

Andrea McDowell 
Rating:
4.0

Customer did not leave a comment.

Leah Epps 
Rating:
5.0

Customer did not leave a comment.

Kami Piscitelli 
Rating:
5.0

Always friendly and very helpful

Kimi Smith 
Rating:
1.0

DO NOT RECOMMEND AT ALL VERY BAD EXPERIENCE THEY CHARGED ME TWICE 143

Brittany Gamble 
Rating:
4.0

Customer did not leave a comment.

Roda Nesmith 
Rating:
5.0

The man that checked me in was kind, courteous, and super helpful.

ARAN INGHAM 
Rating:
4.0

Customer did not leave a comment.

Dennis Gaskins 
Rating:
5.0

Customer did not leave a comment.

Christopher Burgess 
Rating:
4.0

Customer did not leave a comment.

Deborah Holbrook 
Rating:
5.0

Customer did not leave a comment.

david cook 
Rating:
3.0

Customer did not leave a comment.

Deborah Cranata 
Rating:
5.0

Customer did not leave a comment.

Belk Cameron Euten 
Rating:
5.0

Customer did not leave a comment.

Laurie Way 
Rating:
3.0

Truck available for day scheduled

James DuRant 
Rating:
5.0

Customer did not leave a comment.

Theresa Graham 
Rating:
4.0

Nothing

JIMMIE GEATHERS 
Rating:
3.0

Dropped 2 uhauls here before with no problems. The last one, I dropped it off and handed the keys to the young man that worked there on Saturday, April 22. I had until Sunday, April 23 to turn in the vehicle. They processed it on Monday, 24 April and charged me an extra day plus coverage and 1 gallon of gas. $65.88 in total. I called that Monday morning and talked to the man there. He said he would fix it. Today, the $65.88 showed up on my back account as a withdrawal. I took pictures of gas gauge before and after. it was the same. Can you fix this???

Armando Acuna 
Rating:
5.0

Very nice owner, took care of our needs, convenient location and timely service.

Motte Thomas 
Rating:
5.0

Customer did not leave a comment.

Armando Acuna 
Rating:
3.0

The truck was dirty. The young man attempted to bleach it and mop really quick but the dirt got on my mattress and is now dirty. But I should of covered it so I don’t hold them at fault. Just being honest.

Leslie Washington 
Rating:
5.0

This location Whites Tire Express is the best Uhaul experience I have ever had. Once lI used them last year lI knew I didn’t want to use anyone else. Helps you every step of the way.

Henry Quattlebaum 
Rating:
5.0

Customer did not leave a comment.

kralick cooper 
Rating:
5.0

Good customer services

Sherman Earl GASKINS 
Rating:
5.0

Customer did not leave a comment.

Brian Mahoney 
Rating:
4.0

Customer did not leave a comment.

ROBERT WEAVER 
Rating:
5.0

Nothing to improve. Very satisfied with the service.

ANNETTE BALZANO 
Rating:
5.0

Quick and easy. Polite staff

DANIEL COURTNEY 
Rating:
5.0

Customer did not leave a comment.

Genisha Wright 
Rating:
5.0

This Uhaul pick up was excellent. Could not be happier with my experience. Wish all uhaul experiences was this smooth.

Kimi Smith 
Rating:
5.0

Customer did not leave a comment.

Nina Matthews 
Rating:
4.0

Hire an additional employee so the registers can be manned continuously. Since the employee has to go out to show customers the correct vehicle and make sure all ordered supplies are in it, there is quite a lag in the time it takes for one customer to the next.

Mary Godwin 
Rating:
5.0

Customer did not leave a comment.

Howard Andrews 
Rating:
5.0

Customer did not leave a comment.

Alice White 
Rating:
5.0

Customer did not leave a comment.

Shamond Carson 
Rating:
3.0

Customer did not leave a comment.

Sakerah Gaymon 
Rating:
4.0

Courteous and helpful. Would recommend.

randy loveless 
Rating:
5.0

Customer did not leave a comment.

Sandra Brayboy 
Rating:
5.0

Keep on doing what you're doing. No complaints.

randy loveless 
Rating:
5.0

Customer did not leave a comment.

CHARLES MCFADDEN 
Rating:
5.0

Customer did not leave a comment.

JERRY TREGASKIS 
Rating:
5.0

Customer did not leave a comment.

JERRY TREGASKIS 
Rating:
3.0

Customer did not leave a comment.

Isaiah Fulmore 
Rating:
5.0

Very nice people; pleasant to deal with.

David Moon 
Rating:
5.0

Customer did not leave a comment.

Keith Graham 
Rating:
3.0

Customer did not leave a comment.

Dwight Capps 
Rating:
1.0

Customer did not leave a comment.

Letha Self 
Rating:
4.0

Customer did not leave a comment.

Brian Young 
Rating:
5.0

Nate was great. He got us checked in and on our way very quickly, and such a nice person.

Richard Poplin 
Rating:
5.0

Representative was super nice and helpful.

Thomas McKay 
Rating:
5.0

Easy to get into and out of, great location

Charles MooreJr 
Rating:
5.0

Customer did not leave a comment.

Carl Woods 
Rating:
3.0

Customer did not leave a comment.

Jessica Molina 
Rating:
5.0

Needs no improvement everything went fast and smoothly.

MICHAEL MATTHEWS 
Rating:
3.0

The trailer should have been cleaned. It had not been swept out and the outside was dirty.

PHILLIP ELLIS 
Rating:
4.0

Customer service was great!

DIANE STARLING-WALLS 
Rating:
5.0

Customer did not leave a comment.

DAVID MOON 
Rating:
5.0

Customer did not leave a comment.

Anna Gruver 
Rating:
3.0

Customer did not leave a comment.

Clarence J Turner 
Rating:
4.0

The location was closed, however, I love the convenience of it being in my home city.

CAROLYN TURNER 
Rating:
5.0

Customer did not leave a comment.

ALICE MARZO 
Rating:
4.0

Customer did not leave a comment.

GERALINE DAVIS 
Rating:
1.0

Customer did not leave a comment.

Curtis Welch 
Rating:
5.0

Customer did not leave a comment.

CARL LYONS 
Rating:
5.0

Very friendly and helpful people

SCOTT SMITH 
Rating:
5.0

Extremely helpful & friendly also!!!

Dru Pack 
Rating:
5.0

Customer did not leave a comment.

LETHA SELF 
Rating:
5.0

Customer did not leave a comment.

ARAN INGHAM 
Rating:
5.0

Customer did not leave a comment.

VICTORIA-LYNN BYRD 
Rating:
3.0

If you have posted hours of operation, go by them. You were posted as open when I arrived for pick up you were not open and I had to convert to 24/7 truck share which meant I paid for the use of a hand truck and did not get it

Mary Coker 
Rating:
5.0

Customer did not leave a comment.

Aran Ingham 
Rating:
5.0

Customer did not leave a comment.

Deja Proctor 
Rating:
1.0

Charged me for an extra day.. they were closed

OLLIE ASKEW 
Rating:
5.0

All the employees there were helpful.

ABDULQ YOUNG 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS WILLIAMS 
Rating:
3.0

Customer did not leave a comment.

sandra bennett 
Rating:
1.0

Truck had low tire pressure. Employee could not get truck started. Asked me to try. Forgot blankets.

Jeffrey Simon 
Rating:
3.0

Customer did not leave a comment.

MORRIS ALLEN 
Rating:
3.0

My problem is with the Company itself not the provider. My card was charged twice I did not bring the truck back to Lake city it was left in Columbia south Carolina on Elmwood St. as requested in my text message. Then on the 13th I was charged another 113.00 and cents for additional millage that I did not drive. I also called the 800 # and spoke with someone and they stated that this matter was being resolved but instead my card was charge again. I had to have my bank watch to see if I would be charged twice and it was. So I had my card cancelled. This is poor management with a customers bank account and I had my Bank to put in a dispute for the other charge. In the future you should make sure you are charging customers for the correct. millage. Thanks

Stella Montgomery 
Rating:
2.0

Customer did not leave a comment.

RITA RHODEN 
Rating:
5.0

Brake fluid was low. Needs to be checked more often.

JARED BARNHILL 
Rating:
5.0

Customer did not leave a comment.

BRIAN ROCK 
Rating:
5.0

Customer did not leave a comment.

Jean Gregg 
Rating:
5.0

Customer did not leave a comment.

Wanda Altman-Shirah 
Rating:
5.0

Make sure is clean especially in the front seat

Willa Dean 
Rating:
5.0

Customer did not leave a comment.

Joseph Young 
Rating:
5.0

Customer did not leave a comment.

Lisa Sheedy 
Rating:
2.0

It took quite a while for the customer service representative to even acknowledge me and then she couldn't find the proper paperwork. She then gave me keys and told me to go to the first truck, this was the incorrect truck for the key I was given, I had to figure out which truck myself luckily there were only two. Then I had to back the truck out of a long drive without any assistance as the customer service representative seemingly disappeared. On top of that the truck I received had a dirty cab, it had a few items of trash, a receipt for some type of vehicle service, and the entire side of the truck was scratched up. I did not know that a text would be sent to me to report this until it was too late. Then I drove around the building to get the tow dolly hooked up for me and they did not hook it up properly (I again did not know this until I reached my destination where I was told it was improperly hooked up and could have killed or seriously injured me or another driver.)

Alexis Santos 
Rating:
3.0

I opted out of the additional insurance when I pre-paid online because my insurance covered the truck and Dollie my car was on. I was charged an additional $93.00 when I picked up the truck. I didn't read the slip until already moving and they added on the insurance that I didn't need. The ratchet straps on the tow dolly were rusted enough so I couldn't tighten them completely until I greased them. next time I'll probably pay a little more and go with another rental company.

Scott Gambell 
Rating:
5.0

There’s nothing to improve on everything was perfect, they were friendly and professional and met my every need.

Micheal Matthews 
Rating:
3.0

The location I dealt with was ok. It’s UHaul I have the problem with, after making reservations 3 days in advanced online, when time come to pick up the Truck from the pickup location. The truck was not available. I had to go online and change my pickup location and drive to the next city over to pick up a truck. After going through all the unnecessary BS I was 1 1/2 hours behind schedule. I used to use uhaul a good bit, but it seems uhaul has went to shit. Yesterday was my last time using uhaul. If I would have had enough time and other options I wouldn’t have used them yesterday. Uhaul get your shit together or you’re gonna lose even more business

Eric Creel 
Rating:
5.0

Customer did not leave a comment.

Deja Proctor 
Rating:
5.0

Customer did not leave a comment.

Samuel Epps 
Rating:
2.0

Customer did not leave a comment.

Tyanna Robinson 
Rating:
5.0

Customer did not leave a comment.

Jan Conyers 
No reviews have been submitted for this location.

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