Customer Reviews for Westview Automotive
(U-Haul Neighborhood Dealer)

649 reviews

1470 Roseanna Dr   Northglenn, CO 80234
(Accross the street from Westview Elementary School)

(303) 427-6347

Office Hours

  • Mon-Thur: 9:30 am–4 pm
  • Fri-Sat: 9:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(303) 427-6347

1470 Roseanna Dr
Northglenn, CO 80234
(Accross the street from Westview Elementary School)

Services at this Location:

Office Hours

  • Mon-Thur: 9:30 am–4 pm
  • Fri-Sat: 9:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Good costumer service he did wait till i got the part i needed before i got my trailer hooked on my truck really friendly and caring person I really appreciate what he did

Joanne C. 
Rating:
5.0

Helped me get another U-Haul because the first one was to small

Steven B. 
Rating:
3.0

Customer did not leave a comment.

steve R. 
Rating:
5.0

Customer did not leave a comment.

Guadalupe C. 
Rating:
2.0

Customer did not leave a comment.

Alberto G. 
Rating:
5.0

Very easy to drop off

Joey S. 
Rating:
1.0

Time online dosent match up with time the shop is open

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

Customer did not leave a comment.

BRENDA B. 
Rating:
1.0

Customer did not leave a comment.

CHester S. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Rod was very professional and courteous.

Leo G. 
Rating:
5.0

Customer did not leave a comment.

Artem B. 
Rating:
1.0

Customer did not leave a comment.

Edgar R. 
Rating:
1.0

The owner is a thief. Very unethical way of doing business. Charged me for extra gas, cleaning fee and night service when none of it was applicable. Uhaul should investigate him.

Nghia N. 
Rating:
3.0

Customer did not leave a comment.

Adam N. 
Rating:
5.0

Rodney, at Westview Automotive was very helpful in getting my reservation up to date and was kind enough to remove the trailer from my vehicle and park it for me as my backing up a trailer into a tight spot (or not a tight spot) is rusty at best.

Julie A. 
Rating:
1.0

Never heard back on my email about an overcharge for gas. Contract #23604552 Email: Looking at this receipt and why am I being charged for 8 gallons of fuel when I only drove 25 miles!? I didn't leave the truck on idle to use that amount of gas. The truck just wasn't filled before my use. Please adjust the charge. I am not responsible for the driver before me, nor personnel, failing to fill it up before my rental.

Corwin C. 
Rating:
5.0

Everything was in amazing shape. And the person that helped out today was amazing. That is a very good location. And everything was good. But one thing that should be in the truck is a USB port to plug in the cord to listen to music.

Shawn B. 
Rating:
2.0

I had to change my booking from Saturday to Sunday and didn't receive a confirmation email. I expected to pick up the truck from the address in the original confirmation email, but when I arrived I discovered the address had changed to a place across town. No warning, no notification. It took an hour to get the truck because we had to drive around the city to find the new location. Will never be doing that again.

TYLER K. 
Rating:
3.0

Customer did not leave a comment.

FERNANDO E. 
Rating:
4.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

No improvements needed. I was in a rush to move some furniture and I called the 800 number and the operator (Ivy) was great. She set me up with a vehicle really close. I went and put cord up the van and the gentleman who lent me the van was fast, and efficient. Zero issues. A perfect operation.

Clifford S. 
Rating:
2.0

Customer did not leave a comment.

Blake O. 
Rating:
2.0

The parking lot was way too small and crowded- had a hard time figuring out where and how to park the truck

Cindra S. 
Rating:
1.0

Don't go to Westview! Extremely unprofessional and rude.

Hannah C. 
Rating:
1.0

Customer did not leave a comment.

Michaela G. 
Rating:
4.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Customer did not leave a comment.

Janet S. 
Rating:
5.0

Customer did not leave a comment.

DEAN S. 
Rating:
5.0

Idk

Leo P. 
Rating:
4.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

The entire experience was easy and simple. The gentleman who helped me was thorough and put my mind at ease during a stressful move. 10/10 would absolutely recommend!

Lynn G. 
Rating:
3.0

Customer did not leave a comment.

Casey T. 
Rating:
2.0

No a/c for over 1000 miles in 90 degree heat.

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Kern R. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
1.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
1.0

Not only did I not get the dolly rental I paid for, I never was refunded for it and you charged me twice for it

Jason B. 
Rating:
1.0

Customer did not leave a comment.

mayra M. 
Rating:
5.0

Customer did not leave a comment.

Marc B. 
Rating:
5.0

You need to explain when picking up and dropping off a truck in an e mail how to do it with the phone . We drove up and the place was closed , we didn't know what to do . We had no clue until I called , also if we didn't have phones it would of not worked .

Timothy S. 
Rating:
4.0

The person taking care of this facility was personable, knowledgeable and professional. The office could use a little cleaning.

Alicia G. 
Rating:
1.0

My husband had a broken foot and had to unload this 5x8 cargo trailer by himself. The gentleman running this location would not come out and help him remove the 5x8 cargo trailer because he didn't want to let the dog out. This was a horrible experience!

Kristi S. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

Christine H. 
Rating:
1.0

clean the truck before providing it to a customer. customer service was a nightmare and completely disrespectful. will definitely be taking my business elsewhere next time.

matt M. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
5.0

Customer did not leave a comment.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

zeus emmanuel M. 
Rating:
5.0

Customer did not leave a comment.

jaspreet T. 
Rating:
1.0

Online system is in desperate need of and update. It is slow and clunky and not user friendly. I will not be using uhaul again.

Jesse B. 
Rating:
3.0

My trailer did not have working lights and was unusable.

Taylor T. 
Rating:
5.0

Customer did not leave a comment.

Jarrod P. 
Rating:
5.0

Customer did not leave a comment.

JOHANI V. 
Rating:
5.0

I had a great experience. The owner was very AWESOME and helpful. I am very grateful and appreciative. Great great experience

Sabrina M. 
Rating:
4.0

We didn't receive both furniture dollies that we had requested. Location was harder to find.

Jacob P. 
Rating:
1.0

Man at rental facility would not let us check in, said he closed already. Uhale never said facility would be closed at pickup. Took us over 30 minutes to get thru phone and get help to use app. Thank God for Christy to walk us thru (after being disconnected one with other rep). Paid for a appliance dolly, but left in truck was utility dolly. Oh and man was there for 30 minutes before he left and could've just helped us. No customer service from this place and will never recommend!

Corey M. 
Rating:
2.0

The person who helped me out wasn't the friendliest person and also tried to guilt me for not filling up the gas tank even though when I received the truck it was nearly half full, which I did record upon receiving the truck. I'm not taking a trip to the gas station to fill up what I didn't use, which would've put more miles on the truck to take that extra trip. I used it for less than 20 miles and barely made a dent in gas, which I was totally fine paying for but it didn't make sense that I was asked to fill it all the way up. If everyone who used it before me didn't fill it up, doesn't make it my responsibility to do it and pay extra . I gave the truck back in the exact condition it was given; the cabin had stains and wasn't clean, and the truck itself was way out of alignment which made it hard to drive at some points/speeds. Overall not the best uhaul experience I've had and most likely would not go through this location again.

Isaiah S. 
Rating:
5.0

I am very thankful that the owner at this location was so accommodating and helpful because Uhaul messed up my online reservation. I was supposed to be able to do a 24/7 pickup but when I arrived at my location the app would not let me do that and said I had to wait for the location to open. I tried calling the main number and there was well over an hour wait. This was very disappointing.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Great location and great staff. Location is very convenient to where i live. Checkin was in and out no issues. And drop off was done over the uhaul app which made it a lot easier in the long run.

Christopher W. 
Rating:
4.0

Customer did not leave a comment.

Debra R. 
Rating:
3.0

It's not bad, it's just really tight. Everyone was very friendly and the process was smooth.

Peter P. 
Rating:
4.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

I'd like to deeply thank Mr Rodney Lopez who was very cooperative and so dedicated in doing his job. My moving process was kind of complicated, but Mr.Lopez was there to help . Simply he offers the best customer service, I would highly recommend this place . Thank you so much Rodney !

Laith R. 
Rating:
4.0

Customer did not leave a comment.

Charles J. 
Rating:
4.0

Customer did not leave a comment.

Vincent P. 
Rating:
5.0

Customer did not leave a comment.

Paula Q. 
Rating:
1.0

Was there at opening, waited half an hour and no one showed before we left.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
5.0

Rodney was terrific. Went out of his way to make sure I was satisfied

ALAN J. 
Rating:
5.0

Store manager was extremely helpful and courteous. I wish everyone that I had to deal with was half as good.

Neal B. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
3.0

Customer did not leave a comment.

PAUL H. 
Rating:
5.0

Customer did not leave a comment.

DANA R. 
Rating:
5.0

Customer did not leave a comment.

Vanessa R. 
Rating:
5.0

No suggestions needed, Rodney was awesome at check in and made it very convenient for me to check the truck in after hours. Truck was perfect!

Dreux D. 
Rating:
3.0

Many broken items on the truck. Fan didn't work.

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

Kevin E. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

I had a horrible time booking help. Booked 2 companies and neither showed up. Instead of 7 hrs it was 2 and a half days

JAMES S. 
Rating:
5.0

Stop trying to send me to other locations. This location is the only decent one in a 25 mile radius for uhaul. I was forced to use another location at the beginning of the year and they were the worst at huron and 106th.

Christina D. 
Rating:
5.0

Customer did not leave a comment.

Ashley R. 
Rating:
3.0

Customer did not leave a comment.

Dina L. 
Rating:
5.0

Make it apparent to the customer that mobile pickup is preferred for this location to hand delivery and will reduce the stress of trying to handle the rental.

Brenna B. 
Rating:
5.0

Awesome Staff very Friendly and informative on hauling a motorcycle.. Dave,

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

The owner of this location is great and super helpful!

LUIZ G. 
Rating:
1.0

The owner Roger was rude the way he acted mad when I asked him to help with checking out the truck in the morning. When I returned it in the evening, he rudely told me to call the u-haul 1-800 number to to check it back in. I've rented from other u-haul locations in the area and my advice is to avoid this facility.

STEVEN O. 
Rating:
5.0

Customer did not leave a comment.

jason A. 
Rating:
5.0

Customer did not leave a comment.

Roxanne B. 
Rating:
2.0

Took an hour to get the uhaul picked up, was told the key was in the glove box, but the truck did not have a glove box and the key was nowhere to be found. The location was closed so I was unable to get help that way. Through the chat feature someone was finally able to help switch me to a new truck but it wasted a lot of my time.

Ian R. 
No reviews have been submitted for this location.

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