Customer Reviews for Weaver Pike Mini Storage
(U-Haul Neighborhood Dealer)

90 reviews

1965 Weaver Pike   Bristol, TN 37620

(423) 844-0355

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 844-0355

1965 Weaver Pike
Bristol, TN 37620

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tom Swadley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittnay Davis  |  Overall Experience 
Rating:
5.0

Whole process was quick and easy. Staff was informative and very helpful. Everything went smoothly from start to finish. Would recommend this storage site to everyone. D Hale

Don Hale  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael Jackson 
Rating:
5.0

Customer did not leave a comment.

Bryan Boyd 
Rating:
5.0

Customer did not leave a comment.

Keeley Chambliss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna Dowell  |  Overall Experience 
Rating:
5.0

I have had a wonderful experience with all the staff I have interacted with while I had a unit at Weaver Pike mini storage. I would HIGHLY recommend these units to anyone who is interested in safe, secure, VERY CLEAN, very reasonable and convenient storage units. They will be very happy with what they are getting for the money. -Kelly

KELLY Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ginger Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Cross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabriel Young  |  Overall Experience 
Rating:
5.0

THEY WERE VERY POLITE AND AMAZING AND VERY HELPFUL IF U NEEDED TO BE LATE IF YOU ALWAYS TALK TO THEM BECAUSE THEY KNOW AND UNDERSTAND WHEN STUFF CAN COME ABOUT BUT OF COURSE THEY WOULD NOT WANT ANYONE TO BE LATE ON PAYMENTS BUT AS LONG AS IT WANT TO FAR OFF FROM YOUR DUE DATE THEY WOULD WORK WITH YOU BUT AS ANY STORAGE FACILITY THEY WANT YOU TO BE ON TIME . BUT VERY FRIENDLY NICE UNIT , FACILITY AND VERY GOOD PEOPLE AND ALWAYS ON POINT WITH WHAT THEY EXPECT WITH THERE COSTUMER 'S AND IF I OR ANYONE ELSE THAT I MAY KNOW OR IF ASKED I WOULD RECOMMEND THEM OVER ANY IN BRISTOL TN OR SOUNDING AREAS , VERY CLEAN AND NICE FACILITY . AND BEST PRICES AROUND SO IF YOU NEED A STORAGE UNIT GIVE THEM A CALL I GUARANTEE YOU WANT BE DISSATISFIED . I WAS PAYING $95.00 A MONTH FOR 10 BY 15 WICH IS THE BEST PRICE AROUND .

Richard Leonard  |  Overall Experience 
Rating:
3.0

The location does not aupport the self check in and extra items the website allows you to purchse (ie. Dollies). The key provided does not unlock the door to the trailer which caused a problem when the door was locked before I could finish drop off procedures. I can only imagine the hassle if this happened on a trip with your personal belongings inside. No one was watching the units. I called to get checked in, had to wait for someone to show up. Then when I locked the door, the associate did not know how to help me unlock the vehicle. Other than that vehicle was a little dirty, but fine. Associate was friendly despite being unable to help.

MATTHEW JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Christopher Hager 
Rating:
4.0

Customer did not leave a comment.

BILLJOE MCFEATURE 
Rating:
5.0

Customer did not leave a comment.

Matt Darby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen (Fran) Hollums  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Reha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Stiltner  |  Overall Experience 
Rating:
3.0

storage facility, no room for vehicles

Terry Morrell 
Rating:
5.0

Customer did not leave a comment.

GLORIA FLUCKS  |  Overall Experience 
Rating:
5.0

Everything was great. Thank you for all your help

Donna Hale  |  Overall Experience 
Rating:
5.0

Great customer service

Brandon Bejarano 
Rating:
5.0

All went well.

Stephen Bennett 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Casey 
Rating:
3.0

No good place to park truck gate closed

Kevin Greer 
Rating:
4.0

Very knowledgeable, helpful, personable would definitely use again and recommend to others

Cindy Mottern 
Rating:
5.0

Very good experience

CINDY MOTTERN  |  Overall Experience 
Rating:
5.0

Excellent facility

DEBBIE ESTEP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Long 
Rating:
4.0

Make sure all trucks have ramps. This one did not.

Cynthia Canter 
Rating:
5.0

you switched my pick up location and time and did not inform me until 24 hours before I needed to pick up. This was extremely upsetting and inconvenient. Totally unacceptable. While the place you had me pick up the truck was nice and helpful, this was not where I wanted to be. You should provide more time to notify a customer when you have to change something, to allow time for the customer to alter their plans and arrangements.

judith shannon 
Rating:
4.0

Customer did not leave a comment.

JEFF SHAW 
Rating:
5.0

Customer did not leave a comment.

Michelle Gager 
Rating:
1.0

I rented the Uhaul from The Weaver Pike location on Friday the 7th. The address is 1967 Weaver Pike Bristol, Tn 37620. The phone number is 423-764-1000. The office manager is Celeste. The Uhaul was not clean. There was cigarette ashes in the ash tray. The cargo area was not swept out and the vehicle felt like it was stuck in gear. Celeste, the office manager tried to charge my card for more than was on it. I asked for an invoice or reciept of what i owed on Monday. The only way I had to communicate with her was via email because I was at work. She locked me out of my storage unit because I owed money to Uhaul. I asked for some sort of paper work saying she could do this if i owed money on the Uhaul. She became increasingly rude and aggravated with me and told me to have my storage unit cleared by the end of this month. This is all over an additional $9 charge of which I did not have funds on my card to cover. I can provide to you any copies of emails for documentation between Celeste and I at the Weaver Pike Location in Bristol. They do not keep their Uhaul vehicles maintained and doing business with this place was a nightmare. Thanks, Amanda Russell

Amanda Russell 
Rating:
3.0

I never went into this location because it was closed by the time I dropped my truck off, so I cannot comment on the cleanliness. However, when I discovered that I was being charged for missing moving pads that I never received and that I was being charged an unnecessary cleaning fee of $25.00 (missing moving pads, cleaning fee, rental tax, and cleaning tax total an overall charge of $43.36), I was upset. I called the Weaver Pike location in Bristol, TN, and was helped by a very nice woman who listened to my concerns and then instructed me on how to best make my complaint known to UHAUL. She was incredibly professional, and I greatly appreciate her assistance this morning. I would recommend this location due to the positive phone call with this employee.

Craig Rockett 
Rating:
5.0

Customer did not leave a comment.

JAKE GANYER 
Rating:
1.0

U haul did not follow thru on any terms that were given to me when I made the reservation. First I was told that my sister could pick up the truck and my credit card would be charged. That was false information. Secondly I was told the 10 ft truck that I agreed to rent would be $114.00. U haul charged me $185 and change. It has been a total mess getting this contract organized. The u haul facility where my furniture is to be stored did not have the information that I had reserved a storage unit. U guys have currently won b/c I live out of town and I cannot get to TN anytime soon to change my current situation. However in the future I will be VERY had pressed to do business with u haul again. Very poor service!!!! Very unhappy customer!!!!

Janie Tabor 
Rating:
3.0

Customer did not leave a comment.

George Strunk 
Rating:
5.0

Customer did not leave a comment.

Georgia Lane 
Rating:
5.0

Customer did not leave a comment.

DAVID MAHAFFEY 
Rating:
5.0

Very friendly staff.

Paige Keene 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY FORSTER 
Rating:
5.0

very prof and nice

Michael Scroggs 
Rating:
5.0

you can not improve perfection

MIchael Mercurio 
Rating:
5.0

Customer did not leave a comment.

ERIC LESLIE 
Rating:
5.0

As always a pleasure doing business with Margaret, she goes above and beyond excellence

Mike Mercurio 
Rating:
5.0

Easily the best truck rental experience I have ever had. Thank you so much for your help.

jamison moncries 
Rating:
5.0

just keep giving the same excellent service

Mike Mercurio 
Rating:
5.0

Customer did not leave a comment.

Norma Smithson 
Rating:
5.0

Margaret is so friendly-----made sure that the van was available when I needed it, not the other way around. The best U-haul dealer in the area.

PAUL JOHNSON 
Rating:
5.0

Oil needed changing, other then that all was good

LARRY PITTLER 
Rating:
5.0

They are very helpful there at Weaver Pike.. Will let all my family and friends know where to go.. excellent..

KATHY POSTON 
Rating:
5.0

The owner is the most pleasant person and very helpful. Will be letting all my friends/ family know where to go if they need a moving van.... Will use again there at Weaver Pike Mini Storage. Bristol, Tn

KATHY POSTON 
Rating:
4.0

Nothing. The lady that I dealt with was very, very nice and went out of her way to do everything she could do to help me. I would recommend this company to any one...not just my friends. Thank you.

KIMBERLY SUMNER 
Rating:
5.0

very happy with the expeirance,the two ladies were very nice and helpful,i would use them again and will tell everyone i know to please call them.very happy moving !! the van holds ALOT and the price is GREAT !! thank -you .

KIMBERLY FORSTER 
Rating:
5.0

Awesome service

BRIAN PAPPAS 
Rating:
4.0

Customer did not leave a comment.

BRENDA SAWYERS 
Rating:
5.0

Customer did not leave a comment.

CINDY BROWN 
Rating:
5.0

Great overall experience. They made everything very easy on me. Would definitely recommend using this location.

Robert Havlik 
Rating:
5.0

Customer did not leave a comment.

DONALD FELTHAM 
Rating:
5.0

Customer did not leave a comment.

GEORGE BROWNE 
Rating:
5.0

Nothing. Margerate Whitiker was delightful, friendly and extremely helpful !! It was like we had known her all our lives and she us.

ANTHONY BEBBER 
Rating:
5.0

These folks run a good ship and could not be nicer or any more efficient. So many times a rental is forever being checked out or in but my in and out was handled in minutes. The place to rent. They will see me again soon. You are lucky to have a dealer like this.

Verlin Smith 
Rating:
5.0

Customer did not leave a comment.

Philip Bledsoe 
Rating:
5.0

Great service from Weaver Pike Mini-Storage.

SHERRY GRUBB 
Rating:
5.0

Excellent service as always @ Weaver Pike Mini-Storage!

SHERRY GRUBB 
Rating:
5.0

Excellent customer service!!

BETH TRINKLE 
Rating:
5.0

The service was first class

BOB ROSE 
Rating:
5.0

Excellent people to do business with. Nice, friendly and helpful!!!!!!

Ruth Dye 
Rating:
5.0

The woman that assisted me, Margaret Whitaker, was extremely helpful. She has excellent customer service skills.

Morgan Sproles 
Rating:
5.0

I received EXCELLENT service in my experience at Weaver Pike Mini Storage. I will for sure refer any of my friends and family to use them. I especially want to thank Margaret Whitaker for going above and beyond helping me. If I should need a rental truck in the future, I will for sure go to her for help.

STEPHEN BURTON 
Rating:
5.0

Customer did not leave a comment.

HEATHER ABSHER 
Rating:
5.0

Nothing

JAMES DAVIS 
Rating:
5.0

Customer did not leave a comment.

Jerry Kennedy 
Rating:
5.0

Customer did not leave a comment.

KEVIN SHIPLEY 
Rating:
5.0

The lady at Weaver Pike Mini Storage was very helpful. I called other U-Haul locations trying to find a truck to rent with no luck. When I called the Weaver Pike location the lady there went out of her way to make sure I got the right size truck when I needed it. I will go back to that location the next time I need a truck.

JIM STATZER 
Rating:
5.0

Nothing this facility was great and people were awesome

TRACY JONES 
Rating:
5.0

these people for excellent.They went beyond the call of duty to help us with this rental.Of all the rental experiences I have had in my 35 years of renting autos,trucks, equipment they were the very best.If everybody in America had the pride and attitude our nation would be great.Thanks,Charlie Smoot

charles smoot 
Rating:
2.0

There is nothing to improve, they were very nice and curtious and made sure we had everything we needed to make our move easier. I will recomend them to anyone who needs to rent a UHAUL. Again thank you for all your help.

JASON MILLARD 
Rating:
5.0

Deffinetly the best part of my out-of-state move. Weaver Pike mini storage took care of all my worries. It was easy to drop off rental truck on site. It was perfectly clean, and ready. And the staff was helpful, and curtious.

KELLY BOOHER 
Rating:
5.0

Customer did not leave a comment.

Roger Dingus 
Rating:
1.0

Fire the male manager!!!!!

Marie Brooks 
Rating:
5.0

Customer did not leave a comment.

CHARLES SHACKELFORD 
Rating:
5.0

Mrs Margret is so wonderful and helpful. She is what you want to deal with in a stressful move. Extremely caring and helpful. Great place to do bussiness!

craig pender 
Rating:
5.0

Customer did not leave a comment.

Glenford Coe 
Rating:
4.0

I'm allergic to animals and there was gog hair all over interior. Also system rented me a truck at another location then called and said a truck was not avail. Rental location was good, but your computer system SUCKS.

Ronald Kimberlin 
Rating:
5.0

Customer did not leave a comment.

JOHN CLEMENT 
Rating:
5.0

I would highly recommend this business. The staff was very friendly and helpful making the rental transaction smooth and uncomplicated. Excellent customer service!

Tina Atkins 
Rating:
5.0

Customer did not leave a comment.

John Ross 
No reviews have been submitted for this location.

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