Customer Reviews for Walker Storage
(U-Haul Neighborhood Dealer)

454 reviews

18365 NW Walker Rd   Beaverton, OR 97006
(No after hour drop offs, No after hour rentals)

(971) 238-0392

Office Hours

  • Monday - Saturday:
    9:30 am - 2 pm / 3 pm - 6 pm
  • Sunday:
    9:30 am - 2 pm / 3 pm - 5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(971) 238-0392

18365 NW Walker Rd
Beaverton, OR 97006
(No after hour drop offs, No after hour rentals)

Services at this Location:

Office Hours

  • Monday - Saturday:
    9:30 am - 2 pm / 3 pm - 6 pm
  • Sunday:
    9:30 am - 2 pm / 3 pm - 5 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very helpful staff

Anchor Rasmussen 
Rating:
5.0

No improvement but Mike was great at making sure we knew what he was doing instead of just making us stand there and not knowing what’s going. His customer service was more than satisfactory and we enjoyed how he made us feel less anxious moving. Great guy with the best vibes, 10/10!

Justine Nauta 
Rating:
5.0

Mike was great

Guven Ekmekci 
Rating:
5.0

Great customer service and reasonable prices.

Janet Parker 
Rating:
5.0

Everything was great!

Lorri O'Neill 
Rating:
5.0

I love that place! She is awesome!

Miguel Leal 
Rating:
5.0

Person who checked me in was extremely helpful and kind. Truck worked perfectly and was very clean.

Sean Gubbins 
Rating:
5.0

Customer did not leave a comment.

tenise Andrus 
Rating:
5.0

The lady at the front desk was so friendly, fun and well-informed. We had such a great experience!!

ANNA TODD 
Rating:
5.0

Love Mike at the front desk!

Kimberley Nagelhout 
Rating:
5.0

Very nice man at the front desk. Mike was fabulous. Thank you.

Kimberley Nagelhout 
Rating:
5.0

Owner was very nice. Phone app pickup didn't work, but he came out to help me.

ERIC KIEL 
Rating:
5.0

The man who was working on the afternoon of 2/4 was super friendly and really knew his stuff. 10/10 experience from him

Payton Mannen 
Rating:
5.0

Customer did not leave a comment.

Erin Cadiz 
Rating:
5.0

Great service, friendly people and clean equipment

Albert Greeff 
Rating:
5.0

Great Experience

Drew Williams 
Rating:
5.0

Customer did not leave a comment.

Matthew Corralejo 
Rating:
5.0

Customer did not leave a comment.

Judith Thompson 
Rating:
5.0

Very friendly staff, vehicle in great condition.

Clover Newell 
Rating:
5.0

Customer did not leave a comment.

Dillon Harris 
Rating:
1.0

I had very bad experience while renting from this site. My MI out was 2732, I have took the picture from the dashboard and shown it to the store manager before I left the site and she took the note and told me she will adjust it when I returned the truck, but she didn't adjusted in the receipt and I had to pay for additional 6miles because in their paper it was written MI out 2726. They also forced me to buy the insurance at the store, though during online reservation I didn't took their insurance. very disappointment service.

Estiak Ahmad 
Rating:
5.0

Customer did not leave a comment.

Will Eberhart 
Rating:
5.0

Nothing

Jeremy Adams 
Rating:
5.0

Customer did not leave a comment.

Jim Sheleretis 
Rating:
5.0

Great service

angela thumberg 
Rating:
5.0

Customer did not leave a comment.

Graham Taylor 
Rating:
5.0

Very friendly, easy set up and pick up!

justin jones 
Rating:
5.0

Customer did not leave a comment.

Kaveh Pouladin 
Rating:
5.0

Customer did not leave a comment.

Chiraag Arun Alam Palli 
Rating:
5.0

Nothing that I can think of!

Joanna Fernquist 
Rating:
5.0

The staffs are friendly and they're doing great!

Madhusudhana Narasimhan 
Rating:
1.0

dont tell a customer to get out of the office if he asks politely after he returns the car to you for a hard copy receipt, if you dont want to provide a hard cooy receipt then please tell the customer how much you charged him after he returned the car, dont humiluate your customer by kicking him out of the office. dont tell your customer that he will know how much he was charged after he goes home and receives an email which i received after two hours and i found it in the spam folder

Sars hamtache 
Rating:
5.0

Nothing. The woman at the front was so friendly and went above and beyond!

Amy Johnsen 
Rating:
5.0

We walked in. Able to rent van quickly & return

Janice Monson 
Rating:
5.0

Customer did not leave a comment.

Aimee Lopez 
Rating:
5.0

At the time of checkout, a little dog scared me good. Please prevent that since some customers may have anxiety, heart problems, or other issues. Thanks.

Sam Austin 
Rating:
5.0

Customer did not leave a comment.

Mychaela Ferguson 
Rating:
5.0

Customer did not leave a comment.

Mark Ryan Alot 
Rating:
2.0

The truck I reserved was available but as I began to drive it across town the check engine light came on with the warning buzzer. Then it turned off. After a few times I noticed that each time the light and buzzer came on the oil pressure dropped. I unloaded the truck and took it back. When I mentioned there was an issue the lady at the counter said “oh, the check engine light?” Like she already knew about it. When I mentioned the oil pressure then she decided to take the truck out of service to be repaired. Meanwhile I lost the rest of my moving day and was not offered any discount t for the inconvenience. Normally I love this location, but this has cast a shadow for me.

Brian Beck 
Rating:
5.0

Awesome customer service and a very understanding staff. Thank you

Mario Cudiamat 
Rating:
5.0

Customer did not leave a comment.

EYOBEL TEKIE 
Rating:
5.0

Extremely friendly and helpful staff. Would love to do business with them again in the future.

Viet Hoang 
Rating:
5.0

Customer did not leave a comment.

Jonathan Oseguera 
Rating:
5.0

Customer did not leave a comment.

Yutao Shi 
Rating:
5.0

Excellent customer service. Instructions about returning the truck and equipment were clearly explained. When we arrived at the location we had an easy check-in process and the truck was ready for us, which was really appreciated especially since we were on a time crunch.

Blessie Saoit 
Rating:
5.0

Customer did not leave a comment.

Steven Koppes 
Rating:
5.0

Customer did not leave a comment.

Steven Koppes 
Rating:
5.0

Overall awesome experience. I would go back just to hang out.

KILEY BREVIK 
Rating:
5.0

Great people running the place.

Daniel Jacobson 
Rating:
5.0

Customer did not leave a comment.

brian critchfield 
Rating:
5.0

Cost per mile is high.

David Eveson 
Rating:
5.0

Customer did not leave a comment.

Joe Salazar 
Rating:
5.0

Tge gas gauge contract can be confusing. I would prefer to start with a full vehicle so I can fill it up upon return, like a rental car.

Scott Smiros 
Rating:
5.0

Make sure if pads are ordered they are in stock when customer is picking up the truck.

Mark Velet 
Rating:
5.0

Customer did not leave a comment.

Cori Romig 
Rating:
5.0

Customer did not leave a comment.

LORI ESTES 
Rating:
5.0

Customer did not leave a comment.

Sandy Mach 
Rating:
5.0

The woman who manages the location is the kindest person you will ever rent a U-Haul from.

Agustin Avalos 
Rating:
5.0

No need to improve, all the staff was super friendly and efficient

laura thijssen 
Rating:
5.0

Thank you for your excellent customer service, very accommodating and helpful. Was a last minute rental right before closing. Thank you again!

Jessica Bermudez 
Rating:
5.0

Best customer service! Rented uhauls in the past with some horrible service and misinformation. Will be going back here again, when needed!

Jeremy Adams 
Rating:
5.0

Customer did not leave a comment.

Rohan Ghorpade 
Rating:
5.0

This was such a save of time and efforts. All was so convinient and affordable. Lady in the store was extremely helpful.

MIlenko Gataric 
Rating:
5.0

Lori was great and very helpful. I definitely come back to Walker Storage when I need U-Haul again.

Jiwook Shim 
Rating:
5.0

The lady who works here is absolutely wonderful. The system was glitching today and she tried her absolute best to get through it as smooth as possible. She was amazing at her job

Rayane Langford 
Rating:
5.0

Customer did not leave a comment.

Alessandro Tubito 
Rating:
5.0

Not advertise $19.95 and actually charge $19.95. Other than that everything was excellent

Anne Clack 
Rating:
5.0

Customer did not leave a comment.

Marco Polo Badillo 
Rating:
5.0

AMAZING customer service.

Raymond Neville 
Rating:
5.0

Customer did not leave a comment.

Jing He 
Rating:
5.0

Very helpful. My favorite U-Haul location.

John Devletian 
Rating:
5.0

Customer did not leave a comment.

Noah O'Morain-Rush 
Rating:
5.0

Best customer service ever!

Lisa Bevans 
Rating:
5.0

Exceptionally friendly and helpful service, delightful experience!

Toni Pfahler 
Rating:
5.0

I believe it was Lori that helped us today and she was beyond amazing! she gave us amazing deals, she was so friendly to us and really helped us out since my family member is going through a housing situation. I will recommend this specific location to all my friends and family forever!! i wish Lori the absolute best! <3<3<3

Nariah Gonon-Romero 
Rating:
5.0

Customer did not leave a comment.

Tyrone Jordam Criss 
Rating:
5.0

Customer Service was great but the truck was dusty and not clean inside but no trash was in there.

angela lackey 
Rating:
5.0

Customer did not leave a comment.

John Underhill 
Rating:
5.0

Customer did not leave a comment.

Jonathan Dolan 
Rating:
5.0

Customer did not leave a comment.

Charlott Miller 
Rating:
5.0

Barry convenience

Hilario Garcia 
Rating:
5.0

Super!

Sergey Ivanov Oding 
Rating:
3.0

Truck reservation was moved back an hour and the truck was not available at the new time.

Gary Micheau 
Rating:
5.0

Great service no issues at all quick and fast.

Jason Schmuck 
Rating:
5.0

Customer did not leave a comment.

Charles Franklin 
Rating:
5.0

Nothin Everything es OK

Jorge Ramos 
Rating:
5.0

Customer did not leave a comment.

Jaime Barrios 
Rating:
5.0

Customer did not leave a comment.

Tanner Miller 
Rating:
5.0

Customer did not leave a comment.

LARS SCHNEIDER 
Rating:
5.0

The front desk lady was very friendly and helpful. The location was great as well being right next to a gas station so the hand back was easy.

Daniel Gallahan 
Rating:
5.0

The lady who checked me in and helped me with my reservation was so awesome! I’m so glad I rented from this location, I would do it again in a heartbeat.

Beatrice McCarty 
Rating:
5.0

Customer did not leave a comment.

Melinda Cosentino 
Rating:
5.0

Thank you for being perfectly AWESOME! Fast, friendly, patient, understanding & amazing.

Lynette Jones 
Rating:
5.0

Customer did not leave a comment.

David Shearer 
Rating:
5.0

We absolutely had the best experience and will be using Walker Storage exclusively from now on.

Amber Erlewine 
Rating:
5.0

Customer did not leave a comment.

John Lueras 
Rating:
5.0

Very friendly service made the experience even better.

Bruce Carey 
Rating:
5.0

Friendly customer service staff made things much easy than I thought. Happy with the way she treated customers.

Thomas Bui 
Rating:
5.0

Customer did not leave a comment.

tris shores 
Rating:
5.0

Customer did not leave a comment.

Blake Bender 
No reviews have been submitted for this location.

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