Very helpful staff
Anchor Rasmussen
Customer Reviews for Walker Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvement but Mike was great at making sure we knew what he was doing instead of just making us stand there and not knowing what’s going. His customer service was more than satisfactory and we enjoyed how he made us feel less anxious moving. Great guy with the best vibes, 10/10!
Justine NautaMike was great
Guven EkmekciGreat customer service and reasonable prices.
Janet ParkerEverything was great!
Lorri O'NeillI love that place! She is awesome!
Miguel LealPerson who checked me in was extremely helpful and kind. Truck worked perfectly and was very clean.
Sean GubbinsThe lady at the front desk was so friendly, fun and well-informed. We had such a great experience!!
ANNA TODDLove Mike at the front desk!
Kimberley NagelhoutVery nice man at the front desk. Mike was fabulous. Thank you.
Kimberley NagelhoutOwner was very nice. Phone app pickup didn't work, but he came out to help me.
ERIC KIELThe man who was working on the afternoon of 2/4 was super friendly and really knew his stuff. 10/10 experience from him
Payton MannenGreat service, friendly people and clean equipment
Albert GreeffGreat Experience
Drew WilliamsVery friendly staff, vehicle in great condition.
Clover NewellI had very bad experience while renting from this site. My MI out was 2732, I have took the picture from the dashboard and shown it to the store manager before I left the site and she took the note and told me she will adjust it when I returned the truck, but she didn't adjusted in the receipt and I had to pay for additional 6miles because in their paper it was written MI out 2726. They also forced me to buy the insurance at the store, though during online reservation I didn't took their insurance. very disappointment service.
Estiak AhmadNothing
Jeremy AdamsGreat service
angela thumbergVery friendly, easy set up and pick up!
justin jonesNothing that I can think of!
Joanna FernquistThe staffs are friendly and they're doing great!
Madhusudhana Narasimhandont tell a customer to get out of the office if he asks politely after he returns the car to you for a hard copy receipt, if you dont want to provide a hard cooy receipt then please tell the customer how much you charged him after he returned the car, dont humiluate your customer by kicking him out of the office. dont tell your customer that he will know how much he was charged after he goes home and receives an email which i received after two hours and i found it in the spam folder
Sars hamtacheNothing. The woman at the front was so friendly and went above and beyond!
Amy JohnsenWe walked in. Able to rent van quickly & return
Janice MonsonAt the time of checkout, a little dog scared me good. Please prevent that since some customers may have anxiety, heart problems, or other issues. Thanks.
Sam AustinThe truck I reserved was available but as I began to drive it across town the check engine light came on with the warning buzzer. Then it turned off. After a few times I noticed that each time the light and buzzer came on the oil pressure dropped. I unloaded the truck and took it back. When I mentioned there was an issue the lady at the counter said “oh, the check engine light?” Like she already knew about it. When I mentioned the oil pressure then she decided to take the truck out of service to be repaired. Meanwhile I lost the rest of my moving day and was not offered any discount t for the inconvenience. Normally I love this location, but this has cast a shadow for me.
Brian BeckAwesome customer service and a very understanding staff. Thank you
Mario CudiamatExtremely friendly and helpful staff. Would love to do business with them again in the future.
Viet HoangExcellent customer service. Instructions about returning the truck and equipment were clearly explained. When we arrived at the location we had an easy check-in process and the truck was ready for us, which was really appreciated especially since we were on a time crunch.
Blessie SaoitOverall awesome experience. I would go back just to hang out.
KILEY BREVIKGreat people running the place.
Daniel JacobsonCost per mile is high.
David EvesonTge gas gauge contract can be confusing. I would prefer to start with a full vehicle so I can fill it up upon return, like a rental car.
Scott SmirosMake sure if pads are ordered they are in stock when customer is picking up the truck.
Mark VeletThe woman who manages the location is the kindest person you will ever rent a U-Haul from.
Agustin AvalosNo need to improve, all the staff was super friendly and efficient
laura thijssenThank you for your excellent customer service, very accommodating and helpful. Was a last minute rental right before closing. Thank you again!
Jessica BermudezBest customer service! Rented uhauls in the past with some horrible service and misinformation. Will be going back here again, when needed!
Jeremy AdamsThis was such a save of time and efforts. All was so convinient and affordable. Lady in the store was extremely helpful.
MIlenko GataricLori was great and very helpful. I definitely come back to Walker Storage when I need U-Haul again.
Jiwook ShimThe lady who works here is absolutely wonderful. The system was glitching today and she tried her absolute best to get through it as smooth as possible. She was amazing at her job
Rayane LangfordNot advertise $19.95 and actually charge $19.95. Other than that everything was excellent
Anne ClackAMAZING customer service.
Raymond NevilleVery helpful. My favorite U-Haul location.
John DevletianBest customer service ever!
Lisa BevansExceptionally friendly and helpful service, delightful experience!
Toni PfahlerI believe it was Lori that helped us today and she was beyond amazing! she gave us amazing deals, she was so friendly to us and really helped us out since my family member is going through a housing situation. I will recommend this specific location to all my friends and family forever!! i wish Lori the absolute best! <3<3<3
Nariah Gonon-RomeroCustomer Service was great but the truck was dusty and not clean inside but no trash was in there.
angela lackeyBarry convenience
Hilario GarciaSuper!
Sergey Ivanov OdingTruck reservation was moved back an hour and the truck was not available at the new time.
Gary MicheauGreat service no issues at all quick and fast.
Jason SchmuckNothin Everything es OK
Jorge RamosThe front desk lady was very friendly and helpful. The location was great as well being right next to a gas station so the hand back was easy.
Daniel GallahanThe lady who checked me in and helped me with my reservation was so awesome! I’m so glad I rented from this location, I would do it again in a heartbeat.
Beatrice McCartyThank you for being perfectly AWESOME! Fast, friendly, patient, understanding & amazing.
Lynette JonesWe absolutely had the best experience and will be using Walker Storage exclusively from now on.
Amber ErlewineVery friendly service made the experience even better.
Bruce CareyFriendly customer service staff made things much easy than I thought. Happy with the way she treated customers.
Thomas Bui