Customer Reviews for Vista Truck Rental
(U-Haul Neighborhood Dealer)

5,121 reviews

835 N Santa Fe Av   Vista, CA 92084
(North East Corner of N Santa Fe and Townsite Dr)

(760) 940-9831

Office Hours

  • Mon-Wed: 8 am–4 pm
  • Thur: 9 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–12 pm

Services at this Location:

Contact Us

(760) 940-9831

835 N Santa Fe Av
Vista, CA 92084
(North East Corner of N Santa Fe and Townsite Dr)

Services at this Location:

Office Hours

  • Mon-Wed: 8 am–4 pm
  • Thur: 9 am–4 pm
  • Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 8 am–12 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Brandon C. 
Rating:
4.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

None noted

Vincent H. 
Rating:
3.0

Closing at 4 was a MAJOR drawback. I had to drive back from San Diego to return the truck (I was finished at 4:15 pm) a 100 mile round trip. Then when I called in the morning to assure they were open, the attitude over the phone from the guy who answered was unappreciated. How would I know what time they open, after all they close at 4 !!!!!!

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan E. 
Rating:
5.0

Nice , friendly and helpful staff. Thank you

Craig N. 
Rating:
5.0

Customer did not leave a comment.

deva L. 
Rating:
5.0

Customer did not leave a comment.

jeremy N. 
Rating:
4.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

The two gals working when we dropped it off were super efficient and friendly. Great experience.

Jolyn F. 
Rating:
5.0

Customer did not leave a comment.

Jasmine G. 
Rating:
4.0

If someone asked me that was in my neighborhood I'd just make sure to tell them to check the cleanliness of the vehicle they're renting cuz my van was dirty

SUSAN H. 
Rating:
3.0

That when there is a reservations made that the equipment be available for the time of the reservation pick up. Because mine was not and I had to go to another location to get another truck. It's stressful because you think it will make it easier if you already have the truck reserved but it's not there the day of the move not ok.

Malena G. 
Rating:
5.0

All was great. Thank you.

David D. 
Rating:
1.0

Customer did not leave a comment.

Travis L. 
Rating:
5.0

Absolute wonderful experience! The reservation process was simple and seamless. The truck was clean ready to go and available when I arrived. The manager and her employees were friendly, helpful and knowledgeable. They turned what is typically a stressful part of a stressful situation, moving, into a smooth and peaceful undertaking. I would highly recommend and will definitely be coming back to this location if the need should arrive!

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Nothing to improve. The people at this location were all friends, efficient, & helpful. Equipment worked great. Great experience

Tyson A. 
Rating:
5.0

Customer did not leave a comment.

Lizelle G. 
Rating:
4.0

Customer did not leave a comment.

Cristina Z. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
4.0

I's a really good customer service.

Jorge G. 
Rating:
5.0

Consistent positive attitude and courtesy from the team at this location. Keep up the great work.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

Victoria C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Ernestine D. 
Rating:
5.0

Customer did not leave a comment.

Alexandra C. 
Rating:
5.0

RoseAnne was lovely and very helpful. 😊

Sunshine K. 
Rating:
5.0

great customer service

Guadalupe S. 
Rating:
5.0

Great customer service

Doug D. 
Rating:
5.0

Well I had a problem where my truck rental leaked in the front on both sides in the rain and all my belongings got wet and some ruined. My boxes all disintegrated and I had to repack everything and rent the truck for another day in the rain. Maybe a roof leak check before renting the vehicles out. Everything else was great and the employees were great and got me everything I needed otherwise. And the rain was really bad those two days so maybe it had just started.

Tim P. 
Rating:
4.0

Good 👍 service

Jorge G. 
Rating:
5.0

Customer did not leave a comment.

Vienna B. 
Rating:
5.0

Customer did not leave a comment.

Joshua R. 
Rating:
5.0

The process was so smooth! All the staff very friendly and super efficient. Highly recommend!

LAURA M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

I walked to my car across the street and a drug addict tried to throw a rock at me

Kristianna A. 
Rating:
5.0

Customer did not leave a comment.

Israel T. 
Rating:
3.0

Never thought it was a real business until picking the truck up. The building looks closed all the time.

Sara S. 
Rating:
1.0

The passenger side mirror I could not see out of and was not able to adjust at all the drivers door you had to slam 3 to 4 times to get to actually shut it was a very scary ride

Natasha G. 
Rating:
5.0

Love it

Juan E. 
Rating:
5.0

The website was easy to use, and the staff at this location were extremely friendly and helpful. I had a terrific experience.

Greg A. 
Rating:
5.0

Staff was amazing! Super friendly and walked me through everything.

Trevor W. 
Rating:
5.0

Everything was great! Quick reservation, smooth pick-up, easy return.

Alyssa D. 
Rating:
3.0

Price match quotes when it's your fault that the reservation I made it unable to be fulfilled. I reserved a smaller truck, and was forced to upgrade because downgrading wouldn't have been enough space. Only the 26' truck was available despite my reservation for the 20', yet they didn't want to honor my original quote.

Hailie G. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

The check in process was quick and efficient. I received an almost new vehicle which was great. Unfortunately, I had to drive to a different location almost 25 miles away to get an auto trailer. That was painful.

LOUIS G. 
Rating:
5.0

Customer did not leave a comment.

BRENDA W. 
Rating:
5.0

Fast and friendly!

SUSAN R. 
Rating:
5.0

Very helpful, quickly and efficient. Dropped off my van and equipment easily.

Robert R. 
Rating:
5.0

Rose was the best

Juan E. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Well mannered staff. Great service even without a reservation

SUSAN R. 
Rating:
5.0

Customer did not leave a comment.

Adeyemi A. 
Rating:
5.0

Customer did not leave a comment.

EDMOND P. 
Rating:
5.0

Great help, everything was so fast. Appreciative of this location.

Adela S. 
Rating:
3.0

Customer did not leave a comment.

Brunilda M. 
Rating:
5.0

Only issue I had (not related to the actual drop off location) was somehow my drop off location was changed to another one further from me and I had to call U-Haul to get it switched back.

Michael F. 
Rating:
5.0

Arrived right at the 4 pm closing time as the employee was literally heading out the door. i told him I needed to return a trailer and he said no problem. He unhooked me and parked the trailer, I wasn't there 3 minutes!. As always, excellent service.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

kyle B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS P. 
Rating:
5.0

Good location

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Yolitzi P. 
Rating:
4.0

Customer did not leave a comment.

manuel B. 
Rating:
5.0

Customer did not leave a comment.

Hiram W. 
Rating:
5.0

Customer did not leave a comment.

Oscar A. 
Rating:
5.0

Customer did not leave a comment.

Ken R. 
Rating:
5.0

Customer did not leave a comment.

DEVON P. 
Rating:
5.0

This location I would recommend to anyone excellent service , all around .the location at s coast hyway oceanside I would not recommend to anyone .

ROBERT P. 
Rating:
5.0

Beautiful customer service as always

deborah A. 
Rating:
5.0

Rose was the best always

Juan E. 
Rating:
5.0

Customer did not leave a comment.

Devonte C. 
Rating:
5.0

Customer did not leave a comment.

Larry L. 
Rating:
5.0

Everything was excellent

Elias N. 
Rating:
5.0

Nothing the service was great thank you

Carl D. 
Rating:
5.0

Great customer service. The van was dated, but did the trick.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Darnell J. 
Rating:
5.0

Customer did not leave a comment.

Pernille K. 
Rating:
4.0

Helpful, attentive staff.

Stephen M. 
Rating:
5.0

Professional, helpful.

Chris T. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Outstanding service. I will definitely be coming back

Kenneth L. 
Rating:
1.0

Turned in the truck and got charge extra for being 4 hrs behind the turn-in time but won't reimburse us for over filling gas. But if you turn-in the truck with a cm below the gas line allowance they're quick to charge you an arm and a leg

emi D. 
Rating:
5.0

Excellent service and over all available.

Grace B. 
Rating:
5.0

Always quick and easy rentals at this location.

Jonathan V. 
Rating:
3.0

Original reservation was for Friday 1 Dec. mobile app and website did not work to pick up truck after hours. Was at location for two hours no success. Following morning my truck was rented to someone else's. Management offered no recourse and pushed me to Sunday.. this was not okay.

Efrain Q. 
Rating:
3.0

It was given to me on an 1/8 of a tank, but marked as 1/4. then i was charged 64 dollars on return for brining it back with the same amount that was in it. I also took a picture of the mileage and gas tank when I pulled out in case it was an issue.

Sam R. 
Rating:
5.0

Customer did not leave a comment.

Mike Y. 
Rating:
5.0

Customer did not leave a comment.

Lupe C. 
Rating:
5.0

The staff in Vista always goes above and beyond! They are the reason I keep coming back!

Katherine K. 
Rating:
5.0

great service

Rob L. 
Rating:
5.0

Customer did not leave a comment.

Noe S. 
Rating:
5.0

Love to support a women-run company!

Pamela S. 
Rating:
4.0

The design of this survey needs work. The question "Were the personnel helpful?" is not located in an obvious location. The survey could not be submitted until I answered this question. I was very close to closing the survey incomplete when I finally located this question. Needs Work!

Phil J. 
Rating:
5.0

Staff is always great here!

Katherine K. 
Rating:
5.0

Fire the representative at the San Marcos Blvd. Locations. I waited hour and half for a rental because he decided to leave and then I was sent to another location 8 miles away and had to pay for extra miles and gas and no compensation was giving giving. Worst experience and customers service from 800 # representative

Survir T. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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