Customer Reviews for Verde Valley Honey
(U-Haul Neighborhood Dealer)

189 reviews

3100 E Beaver Creek Rd   Rimrock, AZ 86335

(928) 202-3224

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(928) 202-3224

3100 E Beaver Creek Rd
Rimrock, AZ 86335

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Thank you!

George J. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

Harold K. 
Rating:
5.0

Keep on keeping on with your program.

Larry L. 
Rating:
5.0

This location was close to the freeway for easy access it was not conveniently located to my final destination.

DENNIS RODGER M. 
Rating:
5.0

Very helpful no problem

Roy G. 
Rating:
5.0

Customer did not leave a comment.

Caleb W. 
Rating:
5.0

there was a slight problem with the transmission shifting from time to time.. did make them aware when I returned over all everyone was great. personable and professional on both sides of the trip thank you, best, Kenny Star

Kenny S. 
Rating:
5.0

Customer did not leave a comment.

Leslie O. 
Rating:
4.0

Customer did not leave a comment.

ALEKSANDR L. 
Rating:
5.0

Very convenient location for me.

Richard K. 
Rating:
5.0

The older couple that I rented from were very kindand helpful. Wonderful people! The rental was clean and in excellent condition. Highly recommend!

Shaniya C. 
Rating:
5.0

Drop off location service was superb! Continue doing what you're doing and the next customer will be very happy.

Sharon S. 
Rating:
5.0

Friendly staff and helpful.

Michael M. 
Rating:
5.0

The ramp was difficult to pull out and push back in. Other than that, the truck was great! Easy to drive, easy to handle. I would definitely rent again from Uhaul.

Alan S. 
Rating:
5.0

She was amazingly helpful. I got to say, you call what's the best and easiest part of this whole move! They went over and above to assist me with any changes I needed and everyone I dealt with including the scheduling dept several times, was polite, professional and extremely friendly and helpful. Thank you for making this move happen!

Tracy K. 
Rating:
5.0

Verde Valley Honey location is a wonderful place for Uhaul. The people are so helpful and accommodating - super easy to drop off our Uhaul trailer and took good care of us. Thank you!!!

Dana G. 
Rating:
5.0

Customer did not leave a comment.

Shanda J. 
Rating:
4.0

nothing to improve

Jeffrey J. 
Rating:
5.0

I have used this location many times, for myself and to help others, never have any issues. Beyond amazing customer service! I wish we could clone this guy! He's amazing!

Sean M. 
Rating:
4.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Monte C. 
Rating:
5.0

Customer did not leave a comment.

Zachary R. 
Rating:
5.0

Very friendly, professional and convenient location. They were so nice and helpful. Would definitely recommend this location to a friend. Thank you!

Erin H. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
4.0

Customer did not leave a comment.

Gerard I. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
5.0

Customer did not leave a comment.

Perry R. 
Rating:
4.0

Customer did not leave a comment.

Linda J. 
Rating:
5.0

No suggestions for improvement. Everything was excellent

Patricia C. 
Rating:
5.0

Great drop-off host. I really appreciated the personal touch and understanding when it came to weather and unloading.

JOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

SAM K. 
Rating:
5.0

Customer did not leave a comment.

maybel M. 
Rating:
5.0

Uhaul extended our drop-off time because of the President's holiday. It worked out fine, would recommend to anyone. What a difference between Buffalo, Wy and Rimrock, AZ

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

I had to drive almost two hours round trip out of my way because the local U-Haul in Flagstaff didn't have the equipment I needed

grant H. 
Rating:
5.0

Customer did not leave a comment.

Reagan B. 
Rating:
2.0

It's a very run-down area with little to no instructions or signage.

Lindsay A. 
Rating:
5.0

Include what type of gas to put in the trucks

Gabrielle H. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

The “use our contact form” takes the user away from the site and to fill out this survey you have to start all over again.

LARRY O. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

scott D. 
Rating:
5.0

VERY helpful to bail me out of a predicament! Highly recommended!

Bradley M. 
Rating:
5.0

Fantastic customer service.

Steve W. 
Rating:
5.0

Full communication, good personal setvicr

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

BARBARA P. 
Rating:
3.0

Customer did not leave a comment.

Alejandra B. 
Rating:
4.0

Customer did not leave a comment.

bradford D. 
Rating:
5.0

Excellent service from caring and conscientious owners.

Lynne C. 
Rating:
5.0

This location goes above and beyond to assure the trucks and trailers are safe and well maintained.

Donna P. 
Rating:
5.0

Friendly location. Nice people

BEN M. 
Rating:
5.0

Jim was very and helpful.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Heather N. 
Rating:
5.0

Customer did not leave a comment.

Aldo S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Both sides were great

michael C. 
Rating:
5.0

First trailer we hooked up to had malfunctioning right turn signal. wasted a good amount of time changing wire connector and retesting all lights. Owners of this location were amazing! Very upset about final bill but unfortunately have no written or email correspondence to prove that I was given a rate of $7.95 a day to compensate for the inconvenience of picking up two days before I actually needed the trailer as well as picking up at a location 40 minutes away from my home. Rate was also provided to me due to an advertisement that is still being shown at the 19th ave and Bell road location in phoenix az advertising one way rentals for 1/2 price on one way rentals of 5x8 trailers.

Jodi F. 
Rating:
5.0

Customer did not leave a comment.

Harry Y. 
Rating:
1.0

Although my reservations were confused, and split into two contracts (truck/transporter) they were very helpful, and gave excellent service.

TERESA R. 
Rating:
5.0

Keep more trucks there, they do a very good work at that location. Thank you

PETER W. 
Rating:
5.0

Customer did not leave a comment.

Bruno N. 
Rating:
5.0

John always has the equipment we need, and it is in excellent condition. His service is superb, his location is so convenient we can not imagine utilizing any other dealer.

Gordon B. 
Rating:
5.0

Customer did not leave a comment.

Mary C J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

The only thing I don't like is that you don't have trailer jacks, lifting the trailer off of my hitch is an unpleasant experience. Other than that everything was great.

JOSHUA D. 
Rating:
4.0

Very nice experience with professional people.

ALLAN B. 
Rating:
5.0

The app needs a lot of work it was slow and glitchy. I have to keep closing it and start over a lot.

Francisco G. 
Rating:
3.0

The mobile app did not work, I had to get the facilitator to open up outside their normal hours.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

Kyle N. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

Allan W. 
Rating:
5.0

Such a great experience helping us navigate renting a uhaul. Something we haven't ever done. Just a very personal approach to everything we experienced.

SUSAN H. 
Rating:
5.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN Z. 
Rating:
5.0

John at the Honey Hole is awesome! He goes above and beyond for his customers!

MARK T. 
Rating:
5.0

I had to drive 23 miles to get to this location. I would be more happy if I could have used the U-Haul station located 2 blocks from my home.

Gary J. 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

The Rimrock Staff were absolutely perfect.

JASON A. 
Rating:
5.0

Customer did not leave a comment.

WALTER C. 
Rating:
5.0

Excellent place to rent, just really great people who know what they are doing.

Thomas W. 
Rating:
5.0

Excellent service Thank You!

SHERMAN L. 
Rating:
5.0

Customer did not leave a comment.

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

Madison H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
5.0

No improvements necessary!! John was really interested in customer satisfaction. Very nice! Thanks John, Todd Holbrook

TODD H. 
Rating:
5.0

uhaul needs to do a much better job at making sure their inventory is correct on their website when booking. I booked a unit that was supposedly available, but had to change my plans due to the technology not being accurate. That was pretty frustrating.

Stephen H. 
Rating:
4.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

You need to provide per the contract . Don't write a contract if you do not have the equipment. The Reno, NV store on 4th street was a pleasure and the store in Rim Rock , AZ was also a pleasure

THOMAS S. 
Rating:
5.0

Again l, the guy at the drop off location was super helpful and friendly. He unhooked everything, asked how the trailer worked, etc... a positive and friendly person. Will go back here to rent for my return trip.

Gregory G. 
Rating:
5.0

Love this location, service and personnel!

Kathy M. 
Rating:
2.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

DANICE B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top