The gentleman helped me out in a pinch. On point addressing my exact needs and helping me with a storage option at a great price. Highly recommend these folks.
Daniel W | Overall ExperienceCustomer Reviews for Valu Storage Of Killeen
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Michael was very helpful, friendly and provided excellent customer service!
Dianna D | Overall ExperienceBest customer service I have ever received in a storage facility.
Ramses C | Overall ExperienceQuick and easy access. Very affordable.
Willie G | Overall ExperienceExcellent costumer service from start to finish. Micheal was professional, helpful, and explain everything with ease. He even offered water and/or coffee while you wait. Micheal was very knowledgeable of the facility and able answer every questions and concerns I had. I definitely recommend this establishment.
George S | Overall ExperienceGreat experience
Elizabeth V | Overall ExperienceMichael is an awesome person. helpful and courteous
Jose H | Overall ExperienceI was treated very well, I have been using you guys for about 6 years and they was GREAT, even when they change ownership. Lawton Family
MAUDIE L | Overall ExperienceMike was helpful every time I came to the facility. His help made me feel welcome and appreciated. He is the best.
ROSEMONDE D | Overall ExperienceThey revoked my 24 hour access even though I continued to pay for it each month.. that’s not right or fair. Then evicted me because I continued to come in even though I was still paying for the 24hr access
MATTHEW W | Overall ExperienceWhen I rented my unit I explained I needed 24 hour access due to the fact my work schedule had me up at odd hours, that didn't presume to be a problem at the time. About 2 weeks ago I found an eviction notice taped to the front of my unit telling me I was to vacate the facility by the 30th. I didn't ask questions at the time and removed my belongings from the property. I later learned that loitering was their justification for my eviction. How is it when I pay rent as well as an extra fee that permits me to be at the location after hours can be justified as loitering.
Danielle B | Overall ExperienceThanks!
Ann J | Overall ExperienceService was amazing, storage was clean and secure.
WENDY P | Overall ExperienceThe young lady in the office was FANTASTIC! Very friendly and helpful. She went beyond the normal customer service expectations and was cheerful in every interaction.
PATRICIA L | Overall ExperienceEveryone there is nice and friendly and they will work with you
JOSHUA S | Overall Experienceservice was good. staff greeted me well and explained all details. i moved in. And is happy. THANK YOU VALU STORAGE.
Dan R | ReservationNeeds a better Location
Mario J | ReservationThe best storage experience I've ever had. Thank you too the staff for being so helpful.
TAMEISHA B | Overall ExperienceErin was very helpful and easy to work with. 5 stars!!
Jameka M | ReservationThank you for your friendly service
AMANDA S | Overall ExperienceThe manager Ellen was very accommodating, we were coming in from out of town and got there after the office closed. She made a special trip back to the office to get us signed in and everything done.
Kaila T | ReservationThe employees were very helpful and nice.
DIANA L | Overall ExperienceDidn`t get a chance to use facility reservation got mixed up.
Privacy R | First ImpressionsIt`s just what I was looking for.
Privacy R | First ImpressionsGreat customer service
Privacy R | First ImpressionsStaff was very courteous and helpful.
Privacy R | First Impressions