Customer Reviews for Vip Storage, Llc

25 reviews

1000 Middletown Rd   Fairmont, WV 26554

(304) 694-9806

Office Hours

  • Mon-Sun: 7 am–9 pm

Services at this Location:

Contact Us

(304) 694-9806

1000 Middletown Rd
Fairmont, WV 26554

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–9 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I’ve used this company twice in the last year. Zero issues, make your payment on time and sweep out your unit after you leave is all they ask and you’ll receive your deposit promptly after. Great customer service and nice owners.

Matthew G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard P  |  Overall Experience 
Rating:
5.0

There were some mouse droppings the last few months. I don't know how they managed to squeeze in there, but there was a dead mouse outside one of the units.

JASON M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina M  |  Overall Experience 
Rating:
5.0

I appreciate the heads-up every month for payment. I really appreciated how you went above and beyond to help my son get his car started. I sincerely thank you for all you did.

Dave o  |  Overall Experience 
Rating:
5.0

Was very happy with my experience and have already recommended your facility!!! Need more … You were full when they called!🤔

Steven L  |  Overall Experience 
Rating:
5.0

very clean and dry storage. Great experience highly recommend.

TERRY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather K  |  Overall Experience 
Rating:
5.0

VIP Storage is convenient, comparably priced and the staff are polite and courteous. We had a good experience for over ten years.

NANCY O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra C  |  Overall Experience 
Rating:
5.0

Clean out unit on the 10/23/21

RANDALL L  |  Overall Experience 
Rating:
5.0

They were very friendly, they helped me out when I needed a unit just for a few weeks. Nice place. Easy to get to and easy to maneuver around the lot with a trailer.

GARY C  |  Overall Experience 
Rating:
5.0

I am selling the camper as to the reason for the move. Carla is a wonderful asset to your business. She is both helpful and courteous. The only complaint I have is the neighbors dead trees and fear wind will cause them to come down on my camper. Other than that .. thank you ! Dixie Sorenson

Dixie S  |  Overall Experience 
Rating:
5.0

Very clean. Friendly management.

Jessica h  |  Reservation 
Rating:
2.0

Didn't move anything in ended up not getting a storage building. VIP didn't have any after all

Michael C  |  Reservation 
Rating:
5.0

Friendly staff and secure storage.

BETH K  |  Overall Experience 
Rating:
5.0

I had my storage unit about 2 years. I never had any issues with it, I could bring things or take things as I needed. It was very accessible! Would highly recommend this facility!

TRACY A  |  Overall Experience 
Rating:
5.0

We were very pleased with our experience renting from this storage facility. They were very accommodating on taking time to meet with us to rent, it was clean, easily accessible and very well lite.

Mary K  |  Overall Experience 
Rating:
5.0

Was a good experience.

SHAWN H  |  Overall Experience 
Rating:
4.0

No problems at all with this facility. I rented a unit for 2 years. Well lit outside and well maintained exterior and driveway.

ESTHER G  |  Overall Experience 
Rating:
5.0

Very nice units.

CHERYL L  |  Overall Experience 
Rating:
4.0

Fair price, friendly people , easy accessibility

CHRISTOPHER R  |  Overall Experience 
Rating:
5.0

Staff always answered phone calls and were extremely responsive. I rented 2 units. They were both new, clean and dry.

Shawn M  |  Overall Experience 
Rating:
3.0

I chose the wrong size as it was too small, but Carla was very nice.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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