Customer Reviews for Springfield Parkway Inc
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

14 reviews

18525 N Conduit Ave   Springfield Gardens, NY 11413

(718) 341-0700

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(718) 341-0700

18525 N Conduit Ave
Springfield Gardens, NY 11413

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

No drop Box for keys

Dennis Peels 
Rating:
3.0

Customer did not leave a comment.

Brenda Jackson 
Rating:
5.0

Customer did not leave a comment.

evelyn cruz 
Rating:
1.0

Better equipment and customer friendly software that doesn’t lag.

Yaakoub Saleh 
Rating:
3.0

Have key at shell gas station. . Have equipment in truck as ordered

Gwendolyn Stewart 
Rating:
4.0

Customer did not leave a comment.

Alcides Cruz 
Rating:
1.0

The overall experience was disappointing. No one at the location had any knowledge of how to pick up or drop off equipment. I was directed to “ go use the app” which I’ve never used before and thus am unfamiliar with. The overall use of the equipment was adequate. Equipment was relatively clean and the equipment seemed to be well maintained, but the overall experience as a fist time customers has made me not want to use u-haul again

Tahjrae Rowe 
Rating:
2.0

Make sure your location reps. are properly trained. It took me close to an hour to get the truck because of issues with your app. I went through two CSAs until Ms. Heather demonstrated outstanding professionalism and patience; took her time and walked me through. The self service is nice and some what convenient (when it works) but not when dealing with incompetent people, pooring rain, a glitchy system and damaged equipment.

Erik Anderson 
Rating:
1.0

There was no one at that location available to assist with customer service. The employees at the location stated to me multiple times that they did not help with rentals leaving me confused on what to do upon picking up and dropping off the truck. The truck was dirty and did not have any gas in it, overall I will not be renting from uhaul again.

Yatima Mitchel 
Rating:
5.0

Good service

Robenson Petit 
Rating:
3.0

one of the hottest days this year and AC did not work unless the car was moving and we had a-lot of traffic so you can imagine how hot it was during the bumper-to-bumper times... only saved 300$ using uhaul to suffer in heat.... (movers wanted 700 i paid 366 for uhaul without ac...)

ADAM ARROYO 
Rating:
5.0

Customer did not leave a comment.

Lutfur Rahman 
Rating:
1.0

There is lot of in U-Haul truck.

NAVNEET SINGH 
Rating:
3.0

I asked the teller for help because you have to do everything online. He was no help at all. He just kept telling me that he had nothing at all to do with uhaul. When I did get the truck to my location to start packing the inside of the box truck had spiders and cobwebs.

Geneva Drain 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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