Customer Reviews for Underground Computer And Internet
(U-Haul Neighborhood Dealer)

3,875 reviews

456 Parliament St   Toronto, ON M5A3A2
(Parliment and Doctor O Lane)

(647) 317-9352

Office Hours

  • Mon-Sun: 9 am–8 pm

Services at this Location:

Contact Us

(647) 317-9352

456 Parliament St
Toronto, ON M5A3A2
(Parliment and Doctor O Lane)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christian Patenaude 
Rating:
5.0

Saad was really friendly, helpful and supportive.

Saswat Baruah 
Rating:
5.0

Thank you

Kamran Sian 
Rating:
4.0

Very pleasant gentleman had me on the road in a few minutes, return was very easy with no surprises.

Jackson Boyd 
Rating:
3.0

Customer did not leave a comment.

Garfield Davis 
Rating:
5.0

Customer did not leave a comment.

fabian ruiz 
Rating:
5.0

Customer did not leave a comment.

Giorgi Khunjukashvili 
Rating:
5.0

Customer did not leave a comment.

carlos bolullo 
Rating:
5.0

Customer did not leave a comment.

Asif Mehtaf 
Rating:
2.0

Used locations 3 times. Each time line up and chaos. Snowed Friday so they didn't take snow and ice of truck. Back door was left open so snow inside. Made job slippery and dangerous. Truck was for 1 bedroom not 1 bedroom apartment. On positive side they kept my moving trolley safe after I forgot it

Herb Barton 
Rating:
3.0

Customer did not leave a comment.

Roger Dilworth 
Rating:
5.0

Customer did not leave a comment.

Manish Yadav 
Rating:
4.0

Customer did not leave a comment.

Sean Cochrane 
Rating:
4.0

Keep it going; above average quality of service is seemingly harder and harder to find these days; great customer care at this location; polite, understanding, responsive, respectful, and friendly. Only recommendation is to set the default tank level at half; quarter gets tricky; depending on where one is traveling a quarter tank may present challenges if refuelling (especially if in heavy city traffic and heavy access to city gas stations). As such with a half tank or full tank puts the mind at ease that gasoline won’t be an issue until the return trip when one has to fuel prior to returning.

Ilia Mayer 
Rating:
5.0

Customer did not leave a comment.

Asif Mehtaf 
Rating:
5.0

I already have a favourable impression of U-Haul from past positive experience (often 320 Queen East) but Sadi is the best customer service agent ever. He was friendly and found solutions for every need. Shravan was great too, and I observed him competently and efficiently helping other customers at the same busy time.

Freeman Wallace 
Rating:
5.0

Customer did not leave a comment.

Alexandre Alves 
Rating:
3.0

Customer did not leave a comment.

Daria Smal 
Rating:
5.0

Excellent team and amazing experience !!

Tony Roost 
Rating:
5.0

Customer did not leave a comment.

Hanwei Lu 
Rating:
5.0

Customer did not leave a comment.

Kristof Bozovicar 
Rating:
5.0

Excellent customer service, the U-haul representative at this location was friendly, informative, and waiting next to the vehicle when I arrived for pick up!

Adam Miculis 
Rating:
5.0

I I picked up a truck that had no gas in it, and was told if i put gas in it I would be reimbursed for the gas, and given a small discount on the rental (like $3). I returned the truck a hour early and got neither the discount or the reimbursement.

Cody Wilson-konderka 
Rating:
1.0

I reserved dolly which was not available

Jalaj Khanna 
Rating:
5.0

Customer did not leave a comment.

Ludovic Desroches Ricard 
Rating:
5.0

Customer did not leave a comment.

ANDREW WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

Ikumi Aoshima 
Rating:
5.0

Customer did not leave a comment.

Ronald Eric 
Rating:
5.0

Customer did not leave a comment.

Brandon Liu 
Rating:
5.0

The young fella was polite, extremely helpful.

Sujananth Thirunavakkarasu 
Rating:
5.0

Great location and excellent customer service !!

Tony Roost 
Rating:
4.0

The service was so friendly and helpful!

Carol Lin 
Rating:
2.0

Rental experience was merely functional. Truck was available on time, smooth pick up and bring back process. However the truck smelled like a homeless person had slept in it, and it was handed to us with only a 1/8 tank full. That meant I had to refill the tank during the moving, which led me to poorly gauge how much gas was necessary to bring back.

Remi Louvieaux 
Rating:
5.0

This is the best location, the staff was very nice and responsive when I called for questions.

JUAN GOMEZ MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

F. Alberto Martinez 
Rating:
5.0

Customer did not leave a comment.

SHENGYE NIU 
Rating:
3.0

Customer did not leave a comment.

Ben Mathew 
Rating:
5.0

Customer did not leave a comment.

Ninca Yu 
Rating:
5.0

Straight forward. Very nice staff. Efficient. Will be back again. Thank you.

Joseph Chan 
Rating:
1.0

Vehicle was very dirty, and the rep didn’t seem at all interested

Graham Mauceri 
Rating:
5.0

Getting information and check in was great! The sales representative was efficient and informative. The whole process was smooth. The U-Haul website and dashboard options were also surprisingly supportive - the online check in, the videos (especially the "What can a 15' van hold"? series!); and the ability to modify my timings made me feel in complete control of the whole process! The driving in and out of the parking area also had lots of space, making it easy with such a big van. The truck itself was exactly what we needed: low floor ramp; no frills cab; etc. Suggestions and feedback for improvement: 1) Ride height warning signs are only in imperial - driving signs in Canada are in metric - consider at least 1 updated sticker in the cab for ease. 2) Left mirror continually needed adjusting as it kept tilting downwards as the ride went on 3) 1 more light in the cargo area would have helped, especially since we were doing most of our moving at night time 4) Brakes requires quite a bit of pressure - perhaps a tightening up for the brake lines? Thank you!

Christopher Lee 
Rating:
4.0

The staff here also was very kind and wait for me at the end of their shift just to drop off the truck. The location is a bit confusing tho

Daniela Rojas Acero 
Rating:
5.0

Everyone was so friendly and helpful! So quick and easy! Made my move a breeze!! I would go back to rent a u-haul and moving equipment again :)

Nancy Theodoru 
Rating:
5.0

A1 customer service ! Very good experience.

Tony Roost 
Rating:
5.0

Customer did not leave a comment.

Stephane Attal 
Rating:
5.0

Customer did not leave a comment.

Ryan Ushiyama 
Rating:
3.0

It's not anyone's fault but maybe something to put on the radar. Canadian winters happen, and the bald summer tires that are on these trucks are straight up dangerous in snowy conditions.

Jonathan Viau 
Rating:
4.0

The staff were very polite, friendly and helpful.

JORDI MCLAUCHLIN 
Rating:
5.0

Customer did not leave a comment.

Synergy Construc Company 
Rating:
5.0

Amazing experience and great staff at this location. Very happy with the rental !

Tony Roost 
Rating:
5.0

I rent from Uhaul all the time all across toronto, the guys at 456 Parliament are clearly the best.

Bereket Berhe 
Rating:
5.0

Very helpful and attentive staff - and the price is definitely right!!

Anthony North 
Rating:
5.0

Love this location!! Very friendly and helpful. Will definitely recommend to my friends.

Saeil Oh 
Rating:
5.0

Customer did not leave a comment.

paul-antoine buer 
Rating:
5.0

Very happy with this location ! Excellent customer support.

Tony Roost 
Rating:
5.0

Customer did not leave a comment.

kwang-sub Noh 
Rating:
5.0

Customer did not leave a comment.

Gertjan Meta 
Rating:
5.0

Great customer service and good communication

Sanjeev Tyagi 
Rating:
5.0

Truck seemed sluggish, difficult turning. Gas seemed to kick in and kick out off and on

Matthew Taylor 
Rating:
5.0

Both the boys at location were very courteous and professional. I will recommend this location to everyone!

Sanjeev Suri 
Rating:
5.0

Customer did not leave a comment.

RICHARD FORGET 
Rating:
5.0

As usual everything went perfectly. The staff are friendly, polite and efficient. Outstandingly so, in fact. I think you will not find a better place to rent from.

Sandra lewis 
Rating:
5.0

Great experience.

Dominik Haake 
Rating:
5.0

Customer did not leave a comment.

Eric Moraes Romagna 
Rating:
5.0

Customer did not leave a comment.

Synergy Construc Company 
Rating:
3.0

Customer support was good. They didn't have 10ft truck, but offered 15ft for same price. Had to pickup from another location that was 20 min away from nearest. Heads up, out of town (one way) trucks don't have winter tires like some of the local trucks (at least mine didn't). Very smooth rubber on those tires (Arizona plates) for a northern Ontario winter! Received truck with under a quarter tank, $75 brought it to half. Adjust your mirrors and take it slow!

Ethan Mask 
Rating:
5.0

Customer did not leave a comment.

Geoffrey Alchin 
Rating:
5.0

would be good to clean graffiti off the truck but otherwise it worked well.

David Viola 
Rating:
5.0

Excellent communication and service. Very polite, friendly, and helpful!

Dawn Manso 
Rating:
5.0

Car is clean and stuffs are very professional

Xin Zhang 
Rating:
3.0

There was no washer fluid . It does matter for winter driving.

Sahil Alurkar 
Rating:
5.0

VERY HELPFUL DEALER

Russ Popoff 
Rating:
4.0

Customer did not leave a comment.

Shayan Memarzadeh 
Rating:
5.0

Great customer service ! Have rented from this location many times.

Tony Roost 
Rating:
4.0

Customer did not leave a comment.

HOUSSAM GHARIBI 
Rating:
5.0

Love this place. Would definitely recommend this location. Very kind and helpful!

Saeil Oh 
Rating:
5.0

Customer did not leave a comment.

Varun Murthy Suravarapu 
Rating:
5.0

Great service

ROBERT BALL 
Rating:
5.0

The customer service at this location was phenomenal. I will be sure to continue using this location for any future UHaul rentals!

Eleanor Howe 
Rating:
5.0

He was very helpful, respectable and answered all my questions.

Adam Billings 
Rating:
5.0

The owner is an exceptionally kind and intelligent man who really puts his heart and soul into this business and his customers . Highly highly recommend. So easy to book online, on short notice , fantastic location . Exceptional customer service , excellent rates .

Carolynne Thompson 
Rating:
4.0

The staff helped beyond the requirements of service .I definitely recommend them.

imad makki 
Rating:
5.0

Customer did not leave a comment.

Donna Young 
Rating:
5.0

Customer did not leave a comment.

ROBERT BALL 
Rating:
5.0

Customer did not leave a comment.

Paul Ukrainetz 
Rating:
5.0

Customer did not leave a comment.

Alyssa Lowe 
Rating:
5.0

Customer did not leave a comment.

James Seo 
Rating:
5.0

Customer did not leave a comment.

RAJ SHARDA 
Rating:
5.0

I don't speak English, but this was not a problem for the workers, they are super professional, I am very pleased with them and the service.

Nazar Rudenko 
Rating:
5.0

Customer did not leave a comment.

KJ Walmsley 
Rating:
5.0

Nothing .The guy who works at that location is very nice ,mannerly and respectful, His customer service is on Point. No regrets whatsoever .Thank you .

Nicole Bryan 
Rating:
5.0

Very courteous person and no unnecessary time delays.

ABDUL SALAM 
Rating:
5.0

Customer did not leave a comment.

James Seo 
Rating:
5.0

Customer did not leave a comment.

Samson Chung 
Rating:
5.0

Customer did not leave a comment.

Vijay Sivakumar 
Rating:
5.0

Customer did not leave a comment.

Amandeep Singh 
Rating:
5.0

Great service. Went above and beyond to help. Very friendly

Raimondo Mallozzi 
Rating:
5.0

This location has exceeded my expectations, the fleet is extremely well-maintained and the staff are highly professional and courteous. Highly recommended and I will refer friends and family.

James Seo 
Rating:
5.0

Customer did not leave a comment.

Kevin Carroll 
Rating:
5.0

Customer did not leave a comment.

Mecene Gaudin 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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