Customer Reviews for U-Haul of Glenside

5,894 reviews

3040 Mount Carmel Ave   Glenside, PA 19038
(Just off North Hills Ave Where MT Carmel Ave & E Penn Ave meet, Getty Gas Station, North Hills Train Station, Interstate Service Center)

(215) 885-6464

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(215) 885-6464

3040 Mount Carmel Ave
Glenside, PA 19038
(Just off North Hills Ave Where MT Carmel Ave & E Penn Ave meet, Getty Gas Station, North Hills Train Station, Interstate Service Center)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly, helpful.

wendy deibert 
Rating:
5.0

This is a top location. Excellent, well trained staff. The equipment is safe and they insure the towing hardware on your car are properly sized as well. A top tier experience.

Ross Attix 
Rating:
5.0

Customer did not leave a comment.

Michael DeGroat 
Rating:
5.0

Employees were extremely helpful. Great customer service.

George Nicholson 
Rating:
5.0

Nothing

JOSEPH CRINITI 
Rating:
5.0

I was very distracted when I got to the return location because my grandson was riding with me in a car seat. I nearly forgot to look in the compartment near the floor where I had left both my wallet and some cash. I was almost out of the parking lot when the attendant tracked me down and handed everything to me. His act saved me from having a huge problem to deal with. Outstanding honesty and tenacity.

Greg Spitzer 
Rating:
3.0

Customer did not leave a comment.

Alan Myers 
Rating:
5.0

Customer did not leave a comment.

Jason Robinson 
Rating:
4.0

Customer did not leave a comment.

Michael Metro 
Rating:
5.0

Nothing very courteous and knowledgeable staff.

Joseph R Embery 
Rating:
5.0

Customer did not leave a comment.

Garry Takle 
Rating:
5.0

Very good and friendly customer service!

Iris Vazquez 
Rating:
5.0

Nothing. The best part is your employee Marlo, she is awesome and so helpful!

Tonya Mason 
Rating:
5.0

Customer did not leave a comment.

Claudio De Pujadas 
Rating:
5.0

This is my second time renting from this location. Very happy and will recommend.

Hilarie Surrena 
Rating:
5.0

Customer did not leave a comment.

Matt Cross 
Rating:
3.0

Customer did not leave a comment.

Marc Jones 
Rating:
4.0

Customer did not leave a comment.

RICHARD ABATE 
Rating:
5.0

Customer did not leave a comment.

Jessica Port 
Rating:
5.0

Nothing The girl behind the counter was very friendly. And helpful

walt wilkinson 
Rating:
5.0

Customer did not leave a comment.

THEODORE BAHNER 
Rating:
5.0

My experience was GREAT! Never rented truck before. Darian B was working at my uhaul and was SO helpful. Have more customer service people like him!!!

Judith McConnell 
Rating:
4.0

Customer did not leave a comment.

Sutalia Goodman 
Rating:
5.0

Customer did not leave a comment.

Matthew Keating 
Rating:
5.0

Customer did not leave a comment.

Joe Motz 
Rating:
5.0

Great Customer service!

NATASHA ANDERSON 
Rating:
3.0

Customer did not leave a comment.

Maria Brooks 
Rating:
5.0

Customer did not leave a comment.

John Ginty 
Rating:
5.0

Customer did not leave a comment.

Pat OReilly 
Rating:
5.0

Proprietor offered me all the available discounts and made sure I got a good truck. I appreciate her help.

Walter Tsou 
Rating:
5.0

the 17-foot uhaul could use a wheel alignment. It was a bit difficult to drive. The receptionist who helped us was very professional and well informed. I would recommend this location.

cynthia chandler 
Rating:
5.0

Customer did not leave a comment.

Rebecca Healey 
Rating:
5.0

The U-Haul employee who helped us with the trailer was awesome! She was very knowledgeable and really cared how well our towing experience was going to be.

Steven Gill 
Rating:
4.0

Customer did not leave a comment.

Sheri Moores 
Rating:
4.0

Awesome

BRIAN BLAKEY 
Rating:
5.0

Customer did not leave a comment.

Scott Rosenberg 
Rating:
5.0

Customer did not leave a comment.

Eric Scott 
Rating:
5.0

The young lady I believe name is Marlon is amazing help me out I will recommend this location to anyone, including my self I was hesitant because it was way out of my way, but am glad I did go to that location because she made everything and explained everything to the Point including helping me with all the information I needed regarding my towing rental thank you I wish you the best in your career.

maria rivera 
Rating:
5.0

The woman in charge (don't know her name) was wonderful! I would definitely rent from this location again! Always get the insurance - we were happy we did.

Robert Morton 
Rating:
5.0

Excellent customer service and extremely nice staff

Michael D'Ambrosio 
Rating:
5.0

Darien was excellent. Great service and personality.

Tina Martino 
Rating:
5.0

Customer did not leave a comment.

Michael Blakeney 
Rating:
5.0

The staff at this site were very understanding of my mishap and i appreciate their understanding and professionalism.

Theodore Brosius 
Rating:
5.0

Customer did not leave a comment.

Ben Churchill 
Rating:
4.0

Customer did not leave a comment.

asher barkon 
Rating:
5.0

Very friendly staff.

leo lefevvre 
Rating:
5.0

The young lady there is amazing Thank you

Jesse Lesuer 
Rating:
5.0

Customer did not leave a comment.

Warren Sunkett III 
Rating:
5.0

Customer did not leave a comment.

Matthew McGurn 
Rating:
4.0

Customer did not leave a comment.

Robert Atkinson 
Rating:
5.0

staff are always helpful

Maureen Dougherty 
Rating:
5.0

Customer did not leave a comment.

Paul Posluszny 
Rating:
5.0

Customer did not leave a comment.

ANTHONY bondarchuk 
Rating:
5.0

Customer did not leave a comment.

Reuben T Jones Jr 
Rating:
5.0

I thought that the Manager of this site was outstanding! She does a terrific job.! Personable, … Professional…. Polite

Ronald Ahlbrandt 
Rating:
5.0

Staff was excellent all round.

Thomas Tyler 
Rating:
5.0

Friends service Was happy that they had availability on short notice

Marc Carpineta 
Rating:
5.0

Customer did not leave a comment.

Hilarie Surrena 
Rating:
5.0

very easy!

scott davis 
Rating:
5.0

Customer did not leave a comment.

Sharon Mack 
Rating:
5.0

The staff are outstanding and the equipment was perfect

EUGENE MCGONAGLE 
Rating:
5.0

Nothing, staff was great, pleasant and helpful.

Matt Hartley 
Rating:
5.0

The gentleman that checked me in, and also took the dropoff was outstanding. He was friendly, customer focused, and was constantly hustling. You are lucky to have such a great employee. The truck itself had a check engine light on, and the transmission felt like it was slipping a little bit, but no serious issues of any kind.

Kirk Freeman 
Rating:
5.0

Strange that the gas tank was only 1/4 full?

James Gallagher 
Rating:
2.0

One person working on a Saturday is a lot for one person to handle, between the trucks being rented, returned and customers coming in to buy items, and plus clean off the snow on the trucks. Granted the associate did it all with a smile on his face and very calm and polite which I don't think I would have been able to do in that circumstance. I was fortunate to get home when I did since I had hired helpers and they got to the site before me. I was happy with the truck.

Maureen Harris 
Rating:
3.0

Customer did not leave a comment.

Robert Fetterman 
Rating:
5.0

Customer did not leave a comment.

Michelle Rodier 
Rating:
5.0

Nothing at all

Jamal Mullins 
Rating:
5.0

The two guys onsite were a HUGE help as they hooked up the trailer and went the extra step to find an adapter for the electrical hookup. They brushed the snow out of the trailer and have it clean and ready. Great job to them both!

Theodore Heininger 
Rating:
5.0

Everyone here was friendly, helpful, and kind. The equipment was clean and seemed well maintained. I was in and out quickly both for pickup and for dropoff. I accidentally left a pair of gloves in the van and got a phone call within minutes of leaving to let me know they'd found my gloves and would hold onto them for me; when I pulled up to get them they brought them out to me with a smile. This was probably the best truck rental experience I've ever had. Just awesome.

Mary Holland 
Rating:
4.0

Have more employees, I know she mentioned her employe called out.But she was running around like their was no tomorrow…by the way she was amazing helping us and keep cool under pressure

Agnes Preston 
Rating:
5.0

Good experience, employee was helpful and drop off was simple and quick.

Joseph Knight 
Rating:
5.0

I love my folks over at.North Hills PA. They always do a great job. Margo is the best. She was training a new gentleman and he was attentive, and she gave him excellent feedback and kudos on his work. Whenever I need my moto trailer, she’s the one I go to. Thanks for offering me this great service.

Christopher DeRosa 
Rating:
5.0

Customer service for pickup was very friendly and helpful - super appreciated!

Nate Beard 
Rating:
5.0

women running this UHAUL facility has been very helpful. Second time we have rented trucks and also buy moving suuplies and propane. Always pleasant and very informative! Easy in and out for rentals.

karen thomson 
Rating:
5.0

Customer did not leave a comment.

Antonio Siravo 
Rating:
5.0

Customer did not leave a comment.

Kacy Epps 
Rating:
5.0

Nothing, you all are awesome and we love picking up our UHaul rentals from Glenside!!

Tonya Mason 
Rating:
5.0

Marlo was amazing! She was welcoming and helpful. Her customer service was excellent.

Taneka Leath 
Rating:
1.0

Service at location was fine, checked in online, unit was clean BUT....battery died when parked for loading which then required I get a jump start while the guys I had hired were standing around for 30-45 minutes until we could get the truck running again. Then had to keep it idling while unloading for fear it would die again. Obviously, the battery was never checked before I took it out. Ended up being a very frustrating day.

Joseph Markham 
Rating:
5.0

I rent from this location a few times a year for my non-profit organization. Marlo is wonderful and a pleasure to work with.

Patricia Hartman 
Rating:
4.0

Could not find the key drop box easily

Peter Kim 
Rating:
5.0

That female manager the handle my transition has OUTSTANDING customer service skills!!!! She was very knowledgeable courteous and professional!!!!

KEVIN BROWN 
Rating:
5.0

The gate on the trailer was hard to pull the pin out on the one side. Otherwise fine

Jean Scherfcunningham 
Rating:
5.0

Kalil was one of the best representatives I have had the pleasure of dealing with. Kind, helpful, and understanding when I needed to extend my rental. Would highly recommend dealing with him in the future.

Paul Iannucci 
Rating:
5.0

24/7 app experience was extremely poor. The app would not load through the pick-up/drop-off process. I would utilize the location counter in the future as 24/7 is unreliable.

Matthew Keating 
Rating:
4.0

Friendly and efficient service!

MARTHA MACINTYRE 
Rating:
5.0

Darren was excellent and very easy to work with! He was very friendly and understanding of my needs and was able to fit me with the right size truck and all the packing/moving supplies that I needed! He made the process so simple and less stressful! Also, I did the mobile pick-up option, and that was quick and easy as well! And having a gas station right across the street was awesome for re-fueling before drop off! 10/10 all-around

tyler degiacomo 
Rating:
5.0

Customer did not leave a comment.

Hillary Bond 
Rating:
4.0

Customer did not leave a comment.

Fredrick Yavorsky 
Rating:
5.0

Customer did not leave a comment.

Adornirum Tsikiwa 
Rating:
5.0

The agent who helped me needs to be promoted he is so professional and has great customer service skills.

CRYSTALL LANE 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Dubyn 
Rating:
5.0

I think all is well at this location. Crew was very helpful and friendly.

CARL BARNES 
Rating:
5.0

Great customer service and friendly conversation. I was happy to see the woman I had dealt with last time still there because I had same interactions before when I rented a truck in May. Customer service is lacking everywhere but not at this store and I appreciate that:)

Erin Hilferty 
Rating:
5.0

The woman operating the business was super nice and accommodating.

Sean Dromboski 
Rating:
5.0

The representative at this location when we picked up the truck is on point... Very good customer service

ANGELIKA KENT 
Rating:
4.0

I want to commend the staffer who assisted us. He was very pleasant, efficient and helpful. He was alone in the store and was helping both in-person and telephone callers. He was an good problem solver. Also, the staff person who took care of us when we returned the vehicle was also very pleasant.

Sara Hertz 
Rating:
5.0

Customer did not leave a comment.

james mercer 
Rating:
5.0

Ms Marlo Robinson, the General Manager, was fabulous!!!

David Berg 
No reviews have been submitted for this location.

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