Nothing very courteous and knowledgeable staff.
Joseph R E.Customer Reviews for U-Haul of Glenside
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good and friendly customer service!
Iris V.Nothing. The best part is your employee Marlo, she is awesome and so helpful!
Tonya M.This is my second time renting from this location. Very happy and will recommend.
Hilarie S.Nothing The girl behind the counter was very friendly. And helpful
walt W.My experience was GREAT! Never rented truck before. Darian B was working at my uhaul and was SO helpful. Have more customer service people like him!!!
Judith M.Great Customer service!
NATASHA A.Proprietor offered me all the available discounts and made sure I got a good truck. I appreciate her help.
Walter T.the 17-foot uhaul could use a wheel alignment. It was a bit difficult to drive. The receptionist who helped us was very professional and well informed. I would recommend this location.
cynthia C.The U-Haul employee who helped us with the trailer was awesome! She was very knowledgeable and really cared how well our towing experience was going to be.
Steven G.Awesome
BRIAN B.The young lady I believe name is Marlon is amazing help me out I will recommend this location to anyone, including my self I was hesitant because it was way out of my way, but am glad I did go to that location because she made everything and explained everything to the Point including helping me with all the information I needed regarding my towing rental thank you I wish you the best in your career.
maria R.The woman in charge (don't know her name) was wonderful! I would definitely rent from this location again! Always get the insurance - we were happy we did.
Robert M.Excellent customer service and extremely nice staff
Michael D.Darien was excellent. Great service and personality.
Tina M.The staff at this site were very understanding of my mishap and i appreciate their understanding and professionalism.
Theodore B.Very friendly staff.
leo L.The young lady there is amazing Thank you
Jesse L.staff are always helpful
Maureen D.I thought that the Manager of this site was outstanding! She does a terrific job.! Personable, … Professional…. Polite
Ronald A.Staff was excellent all round.
Thomas T.Friends service Was happy that they had availability on short notice
Marc C.very easy!
scott D.The staff are outstanding and the equipment was perfect
EUGENE M.Nothing, staff was great, pleasant and helpful.
Matt H.The gentleman that checked me in, and also took the dropoff was outstanding. He was friendly, customer focused, and was constantly hustling. You are lucky to have such a great employee. The truck itself had a check engine light on, and the transmission felt like it was slipping a little bit, but no serious issues of any kind.
Kirk F.Strange that the gas tank was only 1/4 full?
James G.One person working on a Saturday is a lot for one person to handle, between the trucks being rented, returned and customers coming in to buy items, and plus clean off the snow on the trucks. Granted the associate did it all with a smile on his face and very calm and polite which I don't think I would have been able to do in that circumstance. I was fortunate to get home when I did since I had hired helpers and they got to the site before me. I was happy with the truck.
Maureen H.Nothing at all
Jamal M.The two guys onsite were a HUGE help as they hooked up the trailer and went the extra step to find an adapter for the electrical hookup. They brushed the snow out of the trailer and have it clean and ready. Great job to them both!
Theodore H.Everyone here was friendly, helpful, and kind. The equipment was clean and seemed well maintained. I was in and out quickly both for pickup and for dropoff. I accidentally left a pair of gloves in the van and got a phone call within minutes of leaving to let me know they'd found my gloves and would hold onto them for me; when I pulled up to get them they brought them out to me with a smile. This was probably the best truck rental experience I've ever had. Just awesome.
Mary H.Have more employees, I know she mentioned her employe called out.But she was running around like their was no tomorrow…by the way she was amazing helping us and keep cool under pressure
Agnes P.Good experience, employee was helpful and drop off was simple and quick.
Joseph K.I love my folks over at.North Hills PA. They always do a great job. Margo is the best. She was training a new gentleman and he was attentive, and she gave him excellent feedback and kudos on his work. Whenever I need my moto trailer, she's the one I go to. Thanks for offering me this great service.
Christopher D.Customer service for pickup was very friendly and helpful - super appreciated!
Nate B.women running this UHAUL facility has been very helpful. Second time we have rented trucks and also buy moving suuplies and propane. Always pleasant and very informative! Easy in and out for rentals.
karen T.Nothing, you all are awesome and we love picking up our UHaul rentals from Glenside!!
Tonya M.Marlo was amazing! She was welcoming and helpful. Her customer service was excellent.
Taneka L.Service at location was fine, checked in online, unit was clean BUT....battery died when parked for loading which then required I get a jump start while the guys I had hired were standing around for 30-45 minutes until we could get the truck running again. Then had to keep it idling while unloading for fear it would die again. Obviously, the battery was never checked before I took it out. Ended up being a very frustrating day.
Joseph M.I rent from this location a few times a year for my non-profit organization. Marlo is wonderful and a pleasure to work with.
Patricia H.Could not find the key drop box easily
Peter K.That female manager the handle my transition has OUTSTANDING customer service skills!!!! She was very knowledgeable courteous and professional!!!!
KEVIN B.The gate on the trailer was hard to pull the pin out on the one side. Otherwise fine
Jean S.Kalil was one of the best representatives I have had the pleasure of dealing with. Kind, helpful, and understanding when I needed to extend my rental. Would highly recommend dealing with him in the future.
Paul I.24/7 app experience was extremely poor. The app would not load through the pick-up/drop-off process. I would utilize the location counter in the future as 24/7 is unreliable.
Matthew K.Friendly and efficient service!
MARTHA M.Darren was excellent and very easy to work with! He was very friendly and understanding of my needs and was able to fit me with the right size truck and all the packing/moving supplies that I needed! He made the process so simple and less stressful! Also, I did the mobile pick-up option, and that was quick and easy as well! And having a gas station right across the street was awesome for re-fueling before drop off! 10/10 all-around
tyler D.The agent who helped me needs to be promoted he is so professional and has great customer service skills.
CRYSTALL L.I think all is well at this location. Crew was very helpful and friendly.
CARL B.Great customer service and friendly conversation. I was happy to see the woman I had dealt with last time still there because I had same interactions before when I rented a truck in May. Customer service is lacking everywhere but not at this store and I appreciate that:)
Erin H.The woman operating the business was super nice and accommodating.
Sean D.The representative at this location when we picked up the truck is on point... Very good customer service
ANGELIKA K.I want to commend the staffer who assisted us. He was very pleasant, efficient and helpful. He was alone in the store and was helping both in-person and telephone callers. He was an good problem solver. Also, the staff person who took care of us when we returned the vehicle was also very pleasant.
Sara H.Ms Marlo Robinson, the General Manager, was fabulous!!!
David B.professional and friendly staff
leo L.They didnt have the truck I ordered due to maintenance bug only notified me of this 15mins before my pickup. They did offer me another larger truck ag the same rate which I had no choice but to take. It was dirty from previous people who had trash in the fromt seat and cup holders, when I took the truck it had no gas so I had to fill it up which is not a problem but I was later charged a fuel fee from uhaul. So all in all I spent more on this whole experince than i wouldve taking my caf and traveling back and forth to move.
Taryn M.The counter staffer was terrific here, going above and beyond to answer questions and help with the rental.
Ross A.I've rented from that location a couple of times and the woman that appears to be in charge is incredibly professional and provides great customer service
Brian S.This location, management and staff continue to excel as a U-Haul service provider.
Oliver P.easy drop off, friendly staff
David H.Marlo was flawless with her customer service and she went beyond for me, even during the busy period of customers rushing in. She has won me with making the Glenside location hereon as my prime default pick and will recommend others. Thanks for your great service 👍🏼
sam M.