Customer Reviews for U-Haul Storage at Fort Polk North Gate
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

65 reviews

1678 Chaffee Rd   Leesville, LA 71446

(337) 423-0059

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(337) 423-0059

1678 Chaffee Rd
Leesville, LA 71446

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KENNETH JAMES  |  Overall Experience 
Rating:
2.0

Silverfish and rat droppings all around. More than 20% rate increase.

TAYLOR ALAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leigh Anne Prewitt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marcus Almasy  |  Overall Experience 
Rating:
5.0

Customer service girl was always so nice & helpful!

Amy Nunez-Storrs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEYN FRIEDRICH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Torey Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan Keith  |  First Impressions 
Rating:
5.0

So close to home… just the right storage room for now…price was good too!

Ronald Stabler  |  Online Move In 
Rating:
4.0

Gate was always open or broke, not secure

jovian cabrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Crawfford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Back  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Storrs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Riggs  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Isaiah Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Storrs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shana Murray  |  Online Move In 
Rating:
3.0

The door leading to the where my storage unit was was never locked if you turned it you could get in and if you got the right tools you could cut a lock and steal.

Brittany Hickman  |  Overall Experience 
Rating:
4.0

There were times while I had the unit there that the gate malfunctioned and stayed open for days. Aside from that everything was good.

SCHUYLER TIBBETTS  |  Overall Experience 
Rating:
4.0

Please fill in the rather large pot holes and standing water in vicinity of the storage bin. Made it a bit challenging for onlaoding and offloading.

KELVIN INGRAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Choate  |  Overall Experience 
Rating:
5.0

Great receptive service

KELVIN INGRAM  |  First Impressions 
Rating:
5.0

The exit gate needs a keypad so you don't have to back all the way down to cross over to the entrance gate to leave

Susan Choate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doug Roberts  |  Overall Experience 
Rating:
1.0

Reserved and payed for a unit on a friday. Its sunday now and yall have still yet to take the lock off the unit for us to move in.

schelby houck  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Elinda Dawson  |  Online Move In 
Rating:
5.0

I used the storage for over a year and NEVER had a single problem with anything.

April Bellard  |  Overall Experience 
Rating:
5.0

Made the move as easy as was able. Very friendly at all three of the uhaul facilities I had to visit to move state to state.

joshua pohlman  |  First Impressions 
Rating:
5.0

My only issue was being charged another full day rental charge for being 15 minutes late because I didn't know I couldn't access the main office from my unit in time because of the base gate. Last issue was being stuck inside gate 2 times when it didn't work getting out but worked coming in. Other than that... 5 STARS!

Patricia G Weaver  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edmund Chargualaf  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jeffery Sepulveda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFREY LINDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID TODD  |  Overall Experience 
Rating:
4.0

The card reader wasn't working and I sat at my climate controlled storage for 5hrs waiting for someone to come and look at the card reader and no one ever showed up I made 7 calls to the office and they told me someone was on the way finally I kept trying til it let me in and I think I should be remburst part of my money for the inconveniences.

Mark Oxley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Rodrigue  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebekah Whitener  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EliseoCamilo Florendo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

carl farewell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEILA HORTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Armando Saldana  |  Overall Experience 
Rating:
4.0

We stored in the climate-controlled facility outside of Maple gate (Chaffee Rd) for 2.5 years without issue. Would recommend to others.

Ellen Jones  |  Overall Experience 
Rating:
5.0

I reserved an inside unit on the day of my reservation I could not get the climate maintained unit due to short staff, the person working offered it to me I declined, due to the long waiting period to receive the unit.

SHEILA HORTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Snider  |  Overall Experience 
Rating:
4.0

Just needed space to store camper, no big deal

carl farewell  |  First Impressions 
Rating:
1.0

Although the place I rented the storage facility was great... Where the my storage center was... However was NOT! It was less than 5 miles away and because the fastest and shortest way to get to it..was off a Rd that I DID NOT HAVE ACCESS TO!! I had to spend 20 mines and several miles to go ALL THE WAY AROUND the military base! If I had known this..I would NOT have chosen that location!! Thanks for the extra day charge and all the extra gas , cuz it took so long to get to!!

Patricia G Weaver  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Genoble Peterson  |  Overall Experience 
Rating:
1.0

At this particular location on 1678 CHAFFEE ROAD, was by far my most WORSE Uhaul experience. I NEEDED assisstance but was UNABLE to get. Its sad that NO STAFF was there. A man/ woman personnel shoud be onsite. LORD 😫😫😫

CHARLITHA JOHNSON  |  Overall Experience 
Rating:
5.0

Great service provided throughout my three years of usage here. They rotated through multiple locations throughout and all the personnel at the office put up with me, so excellent service. The facilities are quite robust and I personally had no problems in any of the three major weather events that occurred.

stephen/matthew sams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Loftis  |  Overall Experience 
Rating:
2.0

When we first went the outside unit assigned to us was damaged, we spent 2 hours trying to get someone to assign us another unit with no luck. We just found another unit and stored out items and kept trying till we reached someone to let them know what we did. We also had 2 climate controlled units that we went several times and there were no dollies to use. We looked in another unit and seen several but couldn’t get them. We tried calling to get someone to let us in to get a couple but no luck. We did leave a message but went back a couple week later and there were still no carts. The driveways are terrible, seems to need attention at this location. We won’t use it again.

Robert Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bo Vargas  |  Overall Experience 
Rating:
2.0

Its not maintained at all. There was a bunch of leaks from the ceiling that were not addressed. Lost alot of furniture due to this.

Vanessa Puga  |  Overall Experience 
Rating:
3.0

When we arrived at the storage location the building we were to get had damage to door. We spent 1 hr trying to call someone to let them know but could not get anyone that could help. We found another building not being used so we put our household goods in it. We are still trying to let Uhaul know about the change but no one will call us back. 318-332-6091

Robert Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosalind Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel Navarrete  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Eads  |  Overall Experience 
Rating:
3.0

The front door of the facility need to be fixed, some times doesn't lock and look weak.

sammy morales  |  Overall Experience 
Rating:
5.0

We were very pleased with our experience having two storage units here. Staff was always helpful and professional. The climate controlled storage was so worth it!

Rita & William GLENN  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Greatly appreciated.

Genoble Peterson  |  First Impressions 
Rating:
5.0

They were awesome & always helped us out whenever needed.

Travis/Paulina Baynard  |  Overall Experience 
Rating:
5.0

NA

DARRICK / Tonia gutting  |  Overall Experience 
Rating:
5.0

Management drove out to the storage unit when we didnt have the key to our lock. They answered our call right away and came right over. Very helpful!

Ryan Garrett  |  Overall Experience 
Rating:
2.0

Raising the rates of a storage unit while deployed to Iraq and having no other option but to take the increased rate is a low blow allow units already rented to be grandfathered into the initial rates

Arrio Granum  |  Overall Experience 
Rating:
4.0

We had no issues

Amber Norris  |  Overall Experience 
No reviews have been submitted for this location.

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