Customer Reviews for U-Haul Moving & Storage of Verde Valley

695 reviews

1650 E Cherry St   Cottonwood, AZ 86326
(E Of Main St)

(928) 634-5180

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(928) 634-5180

1650 E Cherry St
Cottonwood, AZ 86326
(E Of Main St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone is also helpful, friendly, and professional!

Stephanie Y.  |  Overall Experience 
Rating:
5.0

KJ and his team at U-haul Moving & Storage of Verde Valley were very accommodating to our moving needs, and helped us with ordering, delivery and departure of our U-haul U boxes every step of the way. KJ and everyone else we encountered were friendly and easy to work with. This U-Haul facility and the box truck we rented from them were clean and easy to use. We would recommend this facility to anyone with storage or moving needs. Thanks guys!

Adam C. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
5.0

They answer the phone and are friendly, helpful, knowledgeable and respectful. The 9 foot cargo van was comfy and easy to drive. I highly recommend.

Sally S. 
Rating:
5.0

The lady working was extremely friendly and helpful.

Joshua R. 
Rating:
5.0

Customer did not leave a comment.

Marty D. 
Rating:
4.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

They we're amazing and the lady who helped us in the office was very knowledgeable and great!

Shiloh T. 
Rating:
5.0

A shout out to Sarah on site and Jennifer at Network. They were extremely helpful and friendly and made our move much easier. Thanks ladies!

BOYD H. 
Rating:
5.0

Great service

Tommy S. 
Rating:
5.0

Customer did not leave a comment.

sharon c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eden A. 
Rating:
5.0

The best customer service in all of Cottonwood. They definitely know how to treat their customers. I'd use them for anything!!

marilyn J. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Keep up the great work. Knowledgeable, kind, compassionate, dependable, thoughtful, and business savvy. Thanks Sara!

Dustin P. 
Rating:
5.0

Nothing. Great customer service at the location. Fast and easy!

Stacie G. 
Rating:
5.0

Always perfect Service!

Rock S. 
Rating:
4.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Louis B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
1.0

Not helpful in any means. Very poor customer service. Will never rent from them again.

Rachelle S. 
Rating:
5.0

Customer did not leave a comment.

LETRICA R. 
Rating:
5.0

KJ was knowable and friendly. Great to work with even at 7am. He was the first to inform me of the one way free rental storage unit too. Thank you!

Patricia D. 
Rating:
5.0

The ladies at UHaul in Cottonwood, AZ are 5h3 most friendly, give great customer service and were ever helpful to me at a time when my life was up in the air. They were very kind and professional.

Tina S.  |  Overall Experience 
Rating:
5.0

I have no suggestion for improvement. Everything was just perfect.

Sakinah N. 
Rating:
5.0

Customer did not leave a comment.

William V.  |  Overall Experience 
Rating:
5.0

Great service!!

THEODORE WILLIAM J.  |  First Impressions 
Rating:
5.0

Great , friendly customer service . Will use this location for any of my future moving / storage needs . Of course also refer to friends that might need these services

Carsten P. 
Rating:
5.0

Strongly recommend this location to several NPO.

MICHELE I. 
Rating:
5.0

Customer did not leave a comment.

DAVID B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mitchell H.  |  Overall Experience 
Rating:
5.0

Sarah provided excellent service and brightened my day with her upbeat attitude and humor.

Gregory O. 
Rating:
5.0

excellent personnel and customer service

Michelle D. 
Rating:
5.0

Tip: Plan your pickup/dropoff time away from school start/ end hours. Great location and handy 24hr access.

Kendall M. 
Rating:
5.0

Customer did not leave a comment.

Wendell H. 
Rating:
5.0

Sarah was very helpful! I'd refer anyone to the Cottonwood AZ facility. Prompt and efficient!

Susan V. 
Rating:
5.0

Exellent !!!!

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

Wayne K. 
Rating:
5.0

Customer did not leave a comment.

Tiffany R. 
Rating:
5.0

Was perfect, 10/10

Beth C. 
Rating:
5.0

Customer did not leave a comment.

Socorro J.  |  First Impressions 
Rating:
5.0

Sara is a rockstar!!

Rhonda P.  |  First Impressions 
Rating:
5.0

I gotta tell ya. Miss Sara made the whole experience worth it. She was quick to help us get a truck and displayed incredible professionalism and kindness. Thank you Sara :)

LAYLA K. 
Rating:
5.0

👍

nick m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica M.  |  Overall Experience 
Rating:
5.0

Great staff…friendly and helpful..!

Robert K. 
Rating:
5.0

It was quick and efficient, and the owner was friendly and helpful. I haven't seen my electronic receipt come through yet.

Gillian H. 
Rating:
5.0

Windshield had small spider crack in drivers side, and was a little smudgey. (Minor observations.) Sarah was excellent!

donald W. 
Rating:
3.0

Reserved a box truck for a certain time only to be called 10 minutes prior to pickup that a mistake was made and my reservation would be pushed back to a later time. In the end I got the truck later than I wanted but still finished up the move.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

AMANDA I. 
Rating:
5.0

Everyone there has been great to work with. I am currently renting 3 units and each time the process was very easy.

Stephanie Y.  |  First Impressions 
Rating:
4.0

The only reason I didn’t give 5 stars, is that I moved from the facility on Oct 15th. I was told that I wouldn’t received a partial refund for the remainder of October. We left the unit clean and swept, and I know there’s a waiting list in Cottonwood. That U-Haul will be getting another’s rent for those remaining 2 weeks. That’s not really fair to charge rent when we’re not there.

Deirdrea C.  |  Overall Experience 
Rating:
5.0

2nd time renting from this location and they are fabulous! Great friendly customer service and their trucks are the best. They made everything easy and pleasant. I would definitely recommend them.

Carl H. 
Rating:
5.0

Super staff.

MICHELE I. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
5.0

Customer did not leave a comment.

JOEL C. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
5.0

Excellent customer service and convenience. Thank you

JEFFREY B. 
Rating:
1.0

Would not let me extend my rental another day but charged me a days worth extra for only extending it a few hours. I felt cheated and ripped off when you can rent it for 24 hours 19.99 but can't extend it any longer than that and when I dropped off the uhaul that was needed at a certain time they were quick to offer me a new one out of the 6 sitting there.

Keith G. 
Rating:
5.0

I love the customer service attention, knowledgeable, kind, comprehensive, friendly

GLORIA M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Great service!

BRADLEY D. 
Rating:
5.0

Great recommendations!

VIVIEN M. 
Rating:
4.0

Customer did not leave a comment.

Barbara B.  |  Overall Experience 
Rating:
5.0

Very pleasant people, and quick to help out, super great quality service with a smile can’t beat that.

Daniana A.  |  First Impressions 
Rating:
5.0

Quick and Efficient

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Andrea M.  |  Overall Experience 
Rating:
5.0

Claudia And Ray Are Par Excellence In Giving And Extending Service To The Customer! Both Their Energy Made Us Want To Go To The Location When They Are On Shift! Claudia And Ray Definitely Are Creating An Image For UHAUL That Is Absolutely Needed Now A Days With Any Business! They Both Connect To The Customer In A Very Authentic Manner! Thank You❤️❤️❤️

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

The staff was very helpful and friendly.

sid h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRADLEY D. 
Rating:
5.0

Customer did not leave a comment.

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

MIKE S.  |  Overall Experience 
Rating:
3.0

Milage rate was too high.

Roger R. 
Rating:
5.0

Excellent management and top notch service.

Pasquale N. 
Rating:
5.0

Great friendly service! Thank you.

Brian H. 
Rating:
5.0

Friendly helpful clean units!

Rick V.  |  Overall Experience 
Rating:
5.0

There service was excellent. The representative was super nice, courteous and helpful!

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Sarah K.  |  First Impressions 
Rating:
4.0

The truck was dirty, especially the windows. I was told I would get a receipt via email in a few minutes, 1 day later and still no receipt.

Brian H. 
Rating:
5.0

The staff at this location is excellent all of the time!

Rachel C. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
5.0

The ladies that work at the U Haul storage facility were always very helpful and knowledgeable to me. I never had any problems accessing the storage facility. It was convenient and close by.

Jane D.  |  Overall Experience 
Rating:
4.0

I was freaking out and then started crying and she was very nice and heard what l had to say and just was a very pleasant person

Robin W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy M.  |  Overall Experience 
Rating:
5.0

Ladies are very professional and kind!

Amado M. 
Rating:
5.0

Customer did not leave a comment.

Kelli W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Fabulous operation. Fantastic manager.

MICHELE I. 
Rating:
5.0

Customer did not leave a comment.

Reinhold S. 
Rating:
5.0

Very friendly and Respectful i feel very welcome there

Tim c.  |  First Impressions 
Rating:
5.0

Nothing

Judy H. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Customer did not leave a comment.

DEVON B. 
Rating:
5.0

Customer did not leave a comment.

Erica G. 
Rating:
5.0

Very kind ladies work there.

SHANE L.  |  Online Move In 
Rating:
5.0

They were fantastic! All the women who work there are great, very friendly and welcoming. If I ever have storage needs in the valley again it will definitely be with you folks. Thanks for being kind and safe and clean!

Rebecca M.  |  Overall Experience 
Rating:
2.0

I had to pick up the vehicle before the location opened. The cargo van was absolutely disgusting, and parked in between to clean vans. The windshield was so covered in bugs that I literally could not see to drive. I had to stop at a gas station nearby and try for 15 minutes to scrape the bugs off the vehicle, and it was not successful. There were bugs on the side mirrors and the vehicle was essentially dangerous to drive due to lack of visibility. The brakes were squeaking which is not reassuring on 6% descent Hills, the vehicle over revved when driven in manual. The vehicle clearly needed a good detail and a full service before it can safely be rented out to a customer. I had to pay $200 to drive this liability. I informed the employee when I came back and she simply said she would make a note about it. My 15 minute stop at the gas station was unexpected and made me late for every single scheduled appointment that day. Very stressful and unacceptable experience

DEVON B. 
Rating:
5.0

No complaints. Very friendly.

Charla S. 
Rating:
4.0

Very impressed with the staff member who assisted on the day of the rental. She was fast and efficient.

Laura B. 
Rating:
5.0

I really love dealing with the Store Manager, Casey. She never disappoints, is pleasant, and her Customer Service is ALWAYS top-shelf.

Doncy F. 
Rating:
5.0

Customer did not leave a comment.

Rosalie M. 
Rating:
4.0

Customer did not leave a comment.

Jamie B. 
Rating:
5.0

Customer did not leave a comment.

ken a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shiloh T. 
Rating:
5.0

Customer did not leave a comment.

Patrick J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany P.  |  Overall Experience 
Rating:
5.0

The manager was so helpful and courteous

Noel L. 
Rating:
5.0

Nothing! Your company has always been above and beyond each time I rent from you. Thank you for everything!

Rock S. 
Rating:
2.0

The girl working there was super! Friendly and helpful.

DEVON B. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
4.0

Customer did not leave a comment.

BARBARA W. 
Rating:
5.0

Nothing at all

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Marty D. 
Rating:
3.0

It would have been nice if they told us that when returning the vehicle we needed to take a pic of everything while still at the location. I took a photo of the gas a mileage than took off logged on trying to up load the pic. We were ready 30 miles away and had to turn back just to upload the photo.

Monica B. 
Rating:
5.0

There was NOTHING about this visit that needed improvement. The Manager at this location, Casey, is nothing short of a U-Haul Goddess. VERY pleasant and professional to work with. She is a keeper, for sure.

Doncy F. 
Rating:
5.0

I only wish the gas tanks would already be totally full, as it would be so much easier to fill back up just by waiting to hear that full-click sound.

Doncy F. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
4.0

It would be so nice to have full tanks of gas to start off with.

Doncy F. 
Rating:
5.0

Sara is dedicated, friendly and professional . Casey is awesome. Both are very knowledgeable and helpful. Great equipment.

MICHELE I. 
Rating:
5.0

We love renting from this location! Everyone who works there is friendly and bends over backwards to help. We Rent often for our business and will always use this location. Thank you for the excellent service

Amy M. 
Rating:
5.0

Customer did not leave a comment.

Roxanne M. 
Rating:
5.0

Sarah cares about her role. 👍🏼

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Michael U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica M.  |  First Impressions 
Rating:
5.0

The attendant was great. She felt so bad that the van we rented was still out with the prior customer. She upgraded us to a larger truck with actually worked at better for the same price, except for the gas increase. She was a great asset to your company.

Margaret B. 
Rating:
3.0

Customer did not leave a comment.

Steven K. 
Rating:
4.0

Customer did not leave a comment.

roger S. 
Rating:
5.0

Customer did not leave a comment.

Margaret N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Claudia was very helpful

kelly f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory B.  |  First Impressions 
Rating:
5.0

Es muy buena la atención que brindan al igual que las instalaciones

Alfonso R.  |  Overall Experience 
Rating:
5.0

Great place! The staff ; professional, knowledgeable, and super friendly! Will recommend this facility to friends and strangers alike. The 24 hr access was a great option to those who may need it. We did! Thanks for everything. It was overall a good experience and helpful to our lives. Blessings!! ~~sea~~~

chelsea J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christine L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vivian I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  First Impressions 
Rating:
5.0

Great ,friendly staff !

Rick R.  |  Overall Experience 
Rating:
3.0

I was there with my stuff in storage for 7 years. I think I visited the site only a couple times during those years. Everything was there that I’d put in when I took it out. The rent went up 3 times (I believe) during those years. I didn’t feel that was warranted but then everything went up a lot except my SS. I do have a major objection, I had paid another month about 6 days or so before I moved out. Anywhere else would have pro rated that for me, especially after that many years. Y’all just took the whole month. I’m not a happy camper about that at all. Just due to that I would not recommend y’all. Sandra McDaniel 2577 W Greenway Rd Phoenix,Az 85023

Sandra M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael A.  |  First Impressions 
Rating:
5.0

Very nice and helpful staff

Terrie L.  |  Overall Experience 
Rating:
4.0

The staff was excellent

Clementine C.  |  Overall Experience 
Rating:
5.0

The staff was friendly. They made sure if something wasn't exactly right they would do their best to make it that way.

Pamela F.  |  First Impressions 
Rating:
4.0

Sarah was amazing- so helpful. Thank you!

Lori F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Annette K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl T.  |  Overall Experience 
Rating:
4.0

Very professional, and courtesy

Donald D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jordan B.  |  Overall Experience 
Rating:
4.0

It's convenient and easy for us to use

Donald D.  |  First Impressions 
Rating:
5.0

The folks working here were exceptionally helpful and friendly.They made it easy to do business there.

Geneva S.  |  Overall Experience 
Rating:
5.0

Very very accommodating. Pleasant and helpful. Their rates are well priced.

louanna k.  |  Overall Experience 
Rating:
5.0

Helpful staff and ownership. Clean storage and facility.

Richard J.  |  First Impressions 
Rating:
5.0

It was overall a great experience and I would recommend this U-Haul to all of my friends

George b.  |  Overall Experience 
Rating:
4.0

I'm thankful I was able to secure the unit as it was the last available one. That said, I was less than thrilled having to pay monthly insurance. Finally, the checkout office personnel was extremely helpful and professional!

REVA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph M.  |  First Impressions 
Rating:
4.0

People were super friendly and helpful. Unit was clean. Easy to get to. I have never rented before and they showed me all I needed to know.

Geneva S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leah W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLY D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Frank N.  |  Overall Experience 
Rating:
5.0

These people were so very accommodating and helpful in a stressful move. We really appreciated the above average service and how they went far beyond what was expected. Cannot say enough about the customer service. Thank you!

Renee O.  |  First Impressions 
Rating:
5.0

Stacey & Victoria are awesome! Helpful, professional and expeditious! They're the BEST!!😇

Robecca A.  |  First Impressions 
Rating:
3.0

Getting the second key at the office and returning it is annoying

satch g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carol w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDY S.  |  Overall Experience 
Rating:
5.0

Excellent customer service.

RANDY S.  |  First Impressions 
Rating:
4.0

The last question would I recommend is a yes and a no. It was quite expensive but the employees were phenomenal!

savannah m.  |  Overall Experience 
Rating:
4.0

Only a couple negative comments. 1. A need for too many contacts. 2. Gravel drives. 3. Having to stop by office to get a key to your lock is strange. Ha

Hazel J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carrie N.  |  Overall Experience 
Rating:
4.0

I would use this facility again if I needed too.

DAVID S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric W.  |  First Impressions 
Rating:
5.0

Good positive people... I have always get free boxes at this location.. God bless!!

MARTIN M.  |  First Impressions 
Rating:
4.0

Customer service staff was very polite and helpful in person and over the phone. The person who assisted me on the phone was Victoria at this facility in Cottonwood, AZ.

ROBIN L H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FIONA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna H.  |  Overall Experience 
Rating:
5.0

They are so nice at both Uhaul places in Cottonwood. This one had limited hours where the other one had access 24/7 but both are very clean and the people are very nice.

donna g.  |  Overall Experience 
Rating:
5.0

Victoria is an accomplished, professional young woman. She is highly responsible, mature, and ready to help in any way. She has been a pleasure to have as my storage manager.

Alice D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T.  |  First Impressions 
Rating:
4.0

We didn't care for the additional lock you put on our unit. That should only happen if someone is in arrears with their payment.

Eric L.  |  Overall Experience 
Rating:
5.0

We used storage to hold my deceased moms things until I was ready to look, purge and donate items. Staff always friendly, helpful and patient during these difficult times. Thank you!

Cheryl H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corrisa J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna H.  |  First Impressions 
Rating:
5.0

Victoria was very helpful;

kevin w.  |  First Impressions 
Rating:
5.0

Very happy with my storage experience.

Denise s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred F.  |  First Impressions 
Rating:
5.0

Staff is friendly, knowledgeable, and on top of their game!

Jared C.  |  First Impressions 
Rating:
5.0

I’m very grateful for that service and I have an easy access to my storage on the end of a row. Well it was several years since I was there and I do not remember if there was a light to have it be well lit. I was always there during the day and it was always well lit because of that !!!

JEANNIE F.  |  Overall Experience 
Rating:
5.0

This uhaul is amazing.... the staff are phenomenal, friendly and very helpful and I would recommend them 100%. Feel very blessed and lucky to have them here. Thank you.

FIONA P.  |  First Impressions 
Rating:
5.0

Although we were not long term unit renters, our experience was very very good. We like the security measures and the units were clean and dry. The staff was very friendly and helpful. Location was great and access was easy. Would definitely recommend this facility to anyone.

Thomas H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lawrence E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GINA G.  |  First Impressions 
Rating:
5.0

The staff was able to find me a storage shed when almost every other storage facility in town was completely filled. I would recommend this facility to anyone with storage needs.

Tobias H.  |  First Impressions 
Rating:
5.0

The staff at this location were amazing! Highly recommended.

Janine W.  |  Overall Experience 
Rating:
4.0

Great staff and convenient location.

Deborah E.  |  Overall Experience 
Rating:
5.0

The manager Victoria was always wonder in every way. The property, and myb2 storage units were in perfect condition. I would 1,000% recommend this location!!!

Joy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Francis b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louanna k.  |  First Impressions 
Rating:
5.0

Awesome

Oscar O.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff.

SUSAN S.  |  Overall Experience 
Rating:
5.0

Lovely group. Friendly, helpful and clean.

SUSAN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina C.  |  Overall Experience 
Rating:
5.0

They were so amazing and helpful and understanding. I could not have been happier with all of the help that they were able to provide.

Machelle S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE C.  |  Online Move In 
Rating:
5.0

Thank you for everything. You guys are the best

Jody A.  |  Overall Experience 
Rating:
4.0

Employee on duty kept hanging out with a customer in the customer’s storage unit

Corrisa J.  |  First Impressions 
Rating:
5.0

My wife and I just needed the storage unit for a month and it worked just right. The personnel at Cottonwood Uhaul were always friendly and very helpful. We had a good experience with this storage facility.

Brian T.  |  Overall Experience 
Rating:
5.0

All 3 of the staff I dealt with were terrific! Marian Kolb

marian k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maki B.  |  Overall Experience 
Rating:
5.0

Great customer service!

Forest B.  |  Overall Experience 
Rating:
5.0

Victoria is a wonderful person as well as all the other staff members. Great environment - super helpful.

Nancy B.  |  Overall Experience 
Rating:
4.0

I would give the staff five stars, except no one there knew how to detach the tow dolly from the truck. Otherwise, great service!

Sharon S.  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly!

Pam W.  |  Overall Experience 
Rating:
5.0

Sandi and Tyler helped me check in right away and were able to upgrade my unit size. Tyler even helped me move my 2 heavier furniture pieces that I couldn't get myself. Thank you so much!

Nadine M.  |  First Impressions 
Rating:
5.0

Thank you!!!

Jodi E.  |  Overall Experience 
Rating:
2.0

We have had many storage lockers and they all would pro rate you if you checked out early very disappointed in your service in that regard.

Becky & Gordon M.  |  Overall Experience 
Rating:
2.0

Price for storage shed was raised one month after I began renting, didn't really seem worth the cost of $100.00 per month. No partial refund for moving my things out before the end of the month.

Tobias Hutchens B.  |  Overall Experience 
Rating:
5.0

They do a great job there . I will use them again if I ever need a storage .

Todd L.  |  Overall Experience 
Rating:
5.0

Nice place to do business with.

Todd L.  |  First Impressions 
Rating:
5.0

The manager Sandy was awesome and had the best customer service. And the other employees were awesome to.

Nathan & Jena A.  |  Overall Experience 
Rating:
5.0

Friendly staff, nice clean and secure facility. Would recommend to others!

Tobias Hutchens B.  |  First Impressions 
Rating:
5.0

Very Friendly. Was clean.

CAROLE R.  |  Overall Experience 
Rating:
5.0

Springfield Missouri to cottonwood Arizona. From beginning to end you all made a stressful time simple and easy.

Patricia Garland L.  |  Overall Experience 
Rating:
5.0

Very accommodating and courteous.

Janette & Daryl C.  |  Overall Experience 
Rating:
3.0

,,,,,

Gayle J.  |  Overall Experience 
Rating:
4.0

They had everything that I needed for my move . plastic ,locks,they have it all

George L.  |  Overall Experience 
Rating:
5.0

Nicole & Sandi were both absolutely lovely to work with. Keep it up!!!

Karen Broman J.  |  Overall Experience 
Rating:
4.0

Very Friendly staff.

Howard & Naomi R.  |  Reservation 
Rating:
2.0

My unit was filthy!! So much dust blew into my unit it was amazing. Everything was covered in dust. I complained to the person at the desk and they couldn't care less. I also saved $25/m by leaving.

Jeffrey K.  |  Overall Experience 
Rating:
5.0

Sandi was wonderful to work with. Very friendly & efficient service at move-in. Unit was clean & secure.

Karen B.  |  Reservation 
Rating:
5.0

Excellences all the way through, from facilities to staff!

Nelson C.  |  Overall Experience 
Rating:
4.0

We were very pleased that Uhall was willing to help us out after our place fell through. Thanks

Daniel & Mira C.  |  Overall Experience 
Rating:
5.0

Sandi was superb in helping me get the move-out done, so kind and patient, too, U-Haul is lucky to have her. Have a great summer!

Jacqueline or Leena A.  |  Overall Experience 
Rating:
5.0

The staff is friendly, courteous, and professional.

Julie Larsen R.  |  Overall Experience 
Rating:
5.0

I really appreciated the service I had received at U-Haul, the Managment was very polite and helpful. Thank you for being there for your community...

Jim F.  |  Overall Experience 
No reviews have been submitted for this location.

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