Customer Reviews for U-Haul Moving & Storage of Terre Haute

4,436 reviews

4111 Wabash Ave   Terre Haute, IN 47803
(E Of Fruitridge next to railroad tracks, Wabash is also Rt 40)

(812) 232-0533

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(812) 232-0533

4111 Wabash Ave
Terre Haute, IN 47803
(E Of Fruitridge next to railroad tracks, Wabash is also Rt 40)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jackie Faulkner 
Rating:
5.0

I don’t see where there are any improvements needed.

robert smith 
Rating:
5.0

n/a

ron moody 
Rating:
5.0

The guy who worked there was amazing! He made it easy and stress-free

tina crusie 
Rating:
5.0

Uhaul needs alignment. Pulled to the right. Made it harder to drive then it needed to be.

Larry Shaw 
Rating:
5.0

Customer did not leave a comment.

Edward L Brown 
Rating:
5.0

Customer did not leave a comment.

Scott Fagen 
Rating:
5.0

Customer did not leave a comment.

crystal shumaker 
Rating:
5.0

Thank you to the fella who handled my rental... He was super helpful and informative

Tamara Carroll 
Rating:
5.0

Customer did not leave a comment.

lynn standfuss 
Rating:
5.0

Customer did not leave a comment.

Michael Joyner 
Rating:
5.0

Definitely over delivered in all aspects of the transaction! They completed the job prior to the promised time and came In under budget. I will definitely be back any time I need a hitch or rental need. Gregg did a great job taking the time to answer all my questions. Thanks!

Donald Nelson 
Rating:
3.0

Customer did not leave a comment.

David LeMasters 
Rating:
2.0

Shitty customer service, confusing layout

Gaige Ackley 
Rating:
5.0

Very easy pickup and processing of the equipment with knowledgeable technicians. I didn’t see anything that needed improvement.

Bruce Kusmierczyk 
Rating:
5.0

Customer did not leave a comment.

Lisa Holmes 
Rating:
5.0

Customer did not leave a comment.

Donna Purviance 
Rating:
5.0

Customer did not leave a comment.

Amanda Sawyer 
Rating:
5.0

This was an actual U-Haul location were as the pick-up location was a side job for them...

Darrell Bundy 
Rating:
5.0

Customer did not leave a comment.

Tom Hewitt 
Rating:
5.0

Customer did not leave a comment.

Joanie Lanning 
Rating:
5.0

It was after hours when we dropped off. Following the app to drop our tow trailer was easy to follow.

Stephen Michael 
Rating:
3.0

I figured the 10x10 room would be bigger then what it is. Also could use lighting in the storage unit or at least an outlet because the units are pretty dark

John Bruce  |  Online Move In 
Rating:
5.0

You'll did everything fine,thanks.

douglas holmes 
Rating:
5.0

Customer did not leave a comment.

Herbert Varner 
Rating:
5.0

Customer did not leave a comment.

Martin Winn 
Rating:
5.0

Customer did not leave a comment.

Rebecca Guthrie 
Rating:
4.0

Customer did not leave a comment.

DONNA MCCARTHY  |  Overall Experience 
Rating:
5.0

Customer service was top notch dont think it needs improving

Eric Jones 
Rating:
4.0

Customer did not leave a comment.

Jonathan Graf 
Rating:
5.0

Customer did not leave a comment.

Claudie Mershon 
Rating:
5.0

Customer did not leave a comment.

KEMAL SALIJU 
Rating:
5.0

Customer did not leave a comment.

Anona Milton 
Rating:
5.0

The gentleman at the counter is extremely friendly and helpful. So outgoing. The customer service that is lacking in this world is exemplary at this location!

Nicholas Pell 
Rating:
4.0

Customer did not leave a comment.

Kenneth Woodard 
Rating:
5.0

Customer did not leave a comment.

Christopher Conner 
Rating:
5.0

Customer did not leave a comment.

Cody Alsman 
Rating:
3.0

Customer did not leave a comment.

Daniel Hill 
Rating:
5.0

They guys at this location are very nice and helpful. I've been here a few times and it ha always been good.

Jay Bibich 
Rating:
5.0

The after hours check in was a little daunting with everything that I had to do, but I understand why it was so.

Lori Mitchell 
Rating:
5.0

Customer did not leave a comment.

Rick Ramsey 
Rating:
5.0

Customer did not leave a comment.

john crowe 
Rating:
5.0

I have recommended this U-Haul to my family n friends. And I will rent from there again and again...

Edith Dye 
Rating:
4.0

The clerk went out of his way to give me the best deal he could. The truck was clean, the store itself is well-kept and organized.

christopher leDune 
Rating:
5.0

Customer did not leave a comment.

April Owens 
Rating:
5.0

Customer did not leave a comment.

John McKay 
Rating:
4.0

Customer did not leave a comment.

Stephen Brandt 
Rating:
5.0

Very friendly and helpful

Larry Shaw 
Rating:
5.0

Excellent service, made my rental experience simple and pleasant

Thomas St.Romain 
Rating:
5.0

Customer did not leave a comment.

LaVettra Clayton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Shaw 
Rating:
5.0

No problems at all. Quick reservation and pick up. Thank you so much for helping me get furniture picked up and delivered for my son and his family!

Nicole Mitchell 
Rating:
5.0

We had some issues trying to get into the building initially and the man working was very helpful. He went out to the storage units with us and showed/explained to us the facility features and how to access the building. Overall a great experience, great facility, and I will be using this facility in the future.

Mattie Leamer  |  Online Move In 
Rating:
5.0

If you’d apply rainx to the windshield. Other than that everything was fine.

Tom Weger 
Rating:
5.0

Customer did not leave a comment.

John Plasse 
Rating:
5.0

Customer did not leave a comment.

robin monnett 
Rating:
5.0

U-Haul helped tremendously. I was able to get the size truck I needed within a few hours of my reservation and keep it over 24 hours. It was fast and easy getting it and returning it. Very friendly service, I would recommend to anyone. My quote online was much higher than what I actually paid. I was very satisfied!

Kelsey Clark 
Rating:
5.0

Customer did not leave a comment.

Richard Swearingen 
Rating:
5.0

Excellent customer service!

Kayla Reeves 
Rating:
5.0

Customer did not leave a comment.

Nathan Alchin 
Rating:
5.0

Customer did not leave a comment.

Max Krainer 
Rating:
5.0

Customer did not leave a comment.

Tracy Wilson 
Rating:
2.0

Customer did not leave a comment.

Lisa Murr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Moore 
Rating:
5.0

Customer did not leave a comment.

Bethany Harmon 
Rating:
2.0

Customer did not leave a comment.

Narayan Upreti 
Rating:
5.0

Faster processing for personal transaction

norman carual 
Rating:
5.0

Very helpful attendant

Sherilyn Logan 
Rating:
1.0

Customer did not leave a comment.

Nick Horton 
Rating:
5.0

None. Easy to get in and out of and everything was organized and appeared well maintained.

Thomas CHILES 
Rating:
5.0

He is best Tank You

RANJEET SINGH 
Rating:
5.0

Only complaint ...when you order a storage unit online it does not tell you the code it sends you is just a 24 hour pass code. Website does not explain this 24hour code at all ... Other then that ... the Wabash ave. Store is amazing best employee's Uhaul has ever had ... I would recommend a raise for each and every employee at this location ... they are professional, friendly , helpful , understanding , and above all they give you the feeling that your family ..

Robert Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Morgan 
Rating:
5.0

Customer did not leave a comment.

LaQuitia Williams-edwards 
Rating:
5.0

Customer did not leave a comment.

Lisa Holland 
Rating:
5.0

Customer did not leave a comment.

Michael Brown 
Rating:
5.0

Customer did not leave a comment.

Michael Cuiksa 
Rating:
4.0

The loading ramp length was too short for the deck height of the truck, making for a dangerously steep ramp incline. It should be replaced w/ the appropriate length ramp for customer safety!

ROBERT MCMILLAN 
Rating:
3.0

Customer did not leave a comment.

Kelly Bartlett  |  Overall Experience 
Rating:
5.0

Awesome staff at the Wabash Ave terre haute indiana location

Robert Peterson  |  Online Move In 
Rating:
1.0

Filled up gas tank more than what was in the tank when I picked up but still got charged for going 30 miles over. If someone pays to rent a truck don’t charge them extra for it.

Jacob Followell 
Rating:
1.0

Vehicle didn't seem safe to operate

Mohammed Bello 
Rating:
5.0

Plenty of unit choices. Very clean facility. Excellent service. It NEEDS a BIGGER PARKING LO

Crystal Baldwin 
Rating:
5.0

Customer did not leave a comment.

Kelly Fischer 
Rating:
4.0

Customer did not leave a comment.

LETTIE ALEXANDER 
Rating:
1.0

Customer did not leave a comment.

Brenda Bateman 
Rating:
4.0

I Truly Believe I Was Over Charge

Charlene Payne 
Rating:
5.0

Customer did not leave a comment.

Kyle Lawson 
Rating:
5.0

Customer did not leave a comment.

John Sherman 
Rating:
4.0

The online ordering was very confusing. If a truck wasn’t available it would allow you to try to order it from early morning..1am to 8am. It was very weird and never said it couldn’t be ordered during day time hours. I even had a mix up with a representative on the phone. I explained what place I wanted to pick up and it was still ordered from the wrong pick up in a different town and even different state. Wasn’t happy.

Amy Rogers 
Rating:
5.0

Customer did not leave a comment.

Clois Weyrauch 
Rating:
5.0

Customer did not leave a comment.

JACK BRIGGS  |  Overall Experience 
Rating:
1.0

I do not understand why the monthly rent for a storage unit is not prorated. We live in a world where fast food chains are paying employees by the day but Uhaul can't refund me for the 2/3 of a month's rent when I move out. Come on...

Jim Slopsema  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Vester 
Rating:
4.0

Was nice and temperature controlled just wish the was a light in the unit

DAMIEN PITTMAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JIM Hennes 
Rating:
5.0

Customer did not leave a comment.

kenneth sims 
Rating:
2.0

Very tight lot with not much space to navigate

Kay Knox 
Rating:
5.0

Customer did not leave a comment.

Jacqulelyn Fink 
Rating:
5.0

Customer did not leave a comment.

stuart Susten 
Rating:
5.0

Personnel was helpful and knowledgeable

Kevin RUNION 
Rating:
5.0

Customer did not leave a comment.

Amy Harris 
Rating:
4.0

Customer did not leave a comment.

ramzi hugayees 
Rating:
5.0

Customer did not leave a comment.

Stephen Bays 
Rating:
5.0

friendly, kind and outstanding employee. Highly recommended

joseph walton 
Rating:
4.0

Customer did not leave a comment.

jonathan sullivan 
Rating:
4.0

Customer did not leave a comment.

John Sherman 
Rating:
5.0

Maybe a little lesson on where things are in and on the trucks would be helpful

Kathi Gemmaka 
Rating:
5.0

Customer did not leave a comment.

Jackie Burkett 
Rating:
4.0

Let customers know that a text will be sent after check-in to inspect the vehicle and confirm license plate. I did not know about this until after I had returned the vehicle. Really, in my opinion, an accompanied inspection prior to leaving the parking lot would be preferred. The staff at the Terre Haute location are very polite and helpful. I would use this service again if I needed it.

MIchelle Boatman 
Rating:
5.0

Customer did not leave a comment.

Craig Allman 
Rating:
4.0

Shout out to Buddy. Dude practically saved my life. My moving day was so chaotic and stressful, nothing was going like I needed to and he really helped me out. I really appreciate it more than I can say.

Wanda Woolley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

grant harpole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH WENZEL II  |  Overall Experience 
Rating:
5.0

It's very busy on the weekends. I would arrive 60 minutes before your scheduled pick up if doing it in person. My point of view is I rather wait on an employee instead of using self service. I'm old school.

Virginia King  |  Online Move In 
Rating:
5.0

Entire staff is knowledgeable, assessable, friendly, and helpful

tami chrisman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry marion Huff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda Blakey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LaVettra Clayton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alexander Moeder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

suzanne norfleet  |  Overall Experience 
Rating:
3.0

After hours it was difficult to get into the building when you called the number for after hours nobody got back with you. The payment was the only thing you could expect for them to get right. Very small rooms and price went up frequently. The building was decent but not great. I will look into other storage facilities in the future if the need arises

angela shaw  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAMIEN PITTMAN  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE STRIBLING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda Blakey  |  First Impressions 
Rating:
2.0

Had roaches

justin carry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Crowe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cindy greenwell  |  Overall Experience 
Rating:
5.0

Nice and helpful people who helped me every step of the way with trailer return and accessing storage room.

Steven Ballock  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tilia davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALICE GIVENS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharon Bauer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

suzanne norfleet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kim nickols  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teddy Rouse  |  Overall Experience 
Rating:
4.0

Not crazy about the ramp. But, the people are great and it served my purpose.

Kevin Ramage  |  Overall Experience 
Rating:
5.0

Everything went great, person we worked with was nice, knowledgeable & helpful

tami chrisman  |  First Impressions 
Rating:
5.0

Great service

Paulette Moore  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

george goss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blake Smithson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dorinda Gulley  |  First Impressions 
Rating:
5.0

William K. From The terre Haute store was Exceptional. Very courteous And Friendly and helpful any time I needed anything. Never Had any issues with Keeping My items secure here. Would definitely Use them again if Ever needed to. Thanks to their whole Team.

rachel castillo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kim Wagley  |  Overall Experience 
Rating:
4.0

Best prices on moving boxes. Clean trucks and property.

tilia davis  |  First Impressions 
Rating:
3.0

Kept charging late fees when the staff told us it would automatically come out of the account.

ronnie mcconnell  |  Overall Experience 
Rating:
5.0

Would have liked to have had an outside storage, but hopefully, I’ll have this one for one month free.

DONNA MCCARTHY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ethan Newman  |  Overall Experience 
Rating:
5.0

The employees of this facility was very helpful understanding and respectful they took the time to work with me but it was time to rent a truck they knew what they were doing it was fast and convenient returning was excellent service

VALERIE WHITE  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

sean thom  |  Overall Experience 
Rating:
5.0

The Staff was very friendly and there to help at all times!! Not a single problem having my things stored there for14 Months. The place is always well kept and clean. Also, Air inside the facility!!

Cari Dorfmeyer  |  Overall Experience 
Rating:
5.0

Everything was in great condition.

Bruce Bridgewater  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobbie Jeffers  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

James Jones  |  Overall Experience 
Rating:
5.0

Customer service was excellent. Very helpful with questions. It was my first time ever using a storage unit and the worker offered to help me with the entryn if needed.

michelle johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rebecca Schmidt  |  Overall Experience 
Rating:
5.0

I had to store my things for an unforeseen amount of time, fast forward almost three years later and pulling it out of storage it was like I had just put it in there. The facilities really are well maintained and very secure. Thank you for everything!

Lisa Whitaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin Scamihorn  |  First Impressions 
Rating:
5.0

This was a great experience.

Jessica Schmidt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeremiah Crowe  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Treavour Long  |  Overall Experience 
Rating:
5.0

With the pandemic, it was challenging to get a unit but persistence paid off! The front desk staff was professional and knowledgeable. They were very helpful. The unit was clean.

Jessica Schmidt  |  First Impressions 
Rating:
5.0

The people in Terre Haute In. Were extremely kind and helpful.

Emma Gibson  |  First Impressions 
Rating:
3.0

It smells like dead animals as soon as you walk in. The 2nd floor smells terrible. Rat traps everywhere.

Lori Knight  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry HinesJr  |  Overall Experience 
Rating:
5.0

Easy sign-up and move-out process, having the carts and side ramp available were helpful. Friendly staff as well.

Vincent Sahagun  |  Overall Experience 
Rating:
5.0

Great people, friendly and helpful!

Lucinda Bumgarner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan christian  |  First Impressions 
Rating:
5.0

Great customer service

Larry HinesJr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDY CLIFTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas Lampe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

julia cury  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Schmidt  |  Overall Experience 
Rating:
3.0

Being 1 month late on a storage unit should not mean adding OVER the amount of the storage unit itself in late fees and lock out. Give the customers at least another month to catch up before doing all that while we are in a NATIONAL pandemic and times are hard. RIDICULOUS!! other that garbage, the workers and facilities were great.

Deidra Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE HAYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS ALVEY  |  First Impressions 
Rating:
5.0

Our experience was terrific. Staff was very easy to work with and the move out was smooth, with no issues. We will be back next year after Rose Hulman year is done. Thank you!

amanda Chick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cleda Hodes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lalena Butler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timothy gonthier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marshayle williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Hurth  |  First Impressions 
Rating:
4.0

Wish they had more units available and a 10x20. Mice traps in unit so a little concerned about my stuff.

Daniel Salmon  |  First Impressions 
Rating:
5.0

I moved out of town and still paid on my storage unit for years until I was able come back and get my stuff. It was well kept. Climate controlled...no mildew!!! The office staff was always helpful and prompt when I would arrive. I recommend this place to anyone!!!

CHELSEY BAXTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT GOODROW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rheana Powell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER FRACZEK  |  First Impressions 
Rating:
3.0

The facility is definitely in need of some repair & updates. But clean, I was disbelief by the large rat baits in the actual unit & around the facility.I am Terrified that my belongings will be a rats playground while there. I hope that's not case.

Keisha Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Machele Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Donna  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hayllie Pope  |  First Impressions 
Rating:
5.0

Greggory went above and beyond to ensure a great customer experience!

Virginia Thompson  |  First Impressions 
Rating:
5.0

Greggory went above and beyond to ensure a satisfied customer. THANK YOU!

Virginia Thompson  |  Overall Experience 
Rating:
5.0

Very Happy with this Location

Theresa Liston  |  Overall Experience 
Rating:
4.0

I found broken glass in the parking lot for days.

joseph kelley  |  Overall Experience 
Rating:
5.0

I had the storage unit for about 15 years with only a couple minor problems. The office took care of the problems right away. Good job, and I'll be back. Thanks.

MARVIN WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sue Forrest  |  Overall Experience 
Rating:
3.0

I had my belongings in storage for 3 years. I was supposed to move out of state to teach for a year but it fell through and I ended up living with family. I wasn’t pleased that rent increased 2x in those 3 years and for what? It was also horrible if I needed to reach someone. Rarely was able to. Often when I did the agents were rude. I paid most often in advance a month or more and yet when I needed just a few more days to move my stuff out I was forced to pay a full month more and told there would be no prorated return. I literally paid an additional month for like 7 days before I moved out; an expense I didn’t need while trying to move into a new home.

Shauna Shouse  |  Overall Experience 
Rating:
5.0

I couldn't have asked for anything more.

Gary Lawrence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BECKY HUBBLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy Barber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIANNA DEVLIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

greg WARD  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kimberly Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheneitha mckire  |  Overall Experience 
Rating:
4.0

Everything was great except I noticed what I believe to be mildew on some of my stored items. So far It has come off I believe except for on some pillows. Obviously the humidity control was not up to par in the actual storage units but for the most part my things were stored safe in a place all summer. Pretty happy with my experience.

Della Gher  |  Overall Experience 
Rating:
5.0

The staff here are amazing! They go above and beyond to help with any issue or to answer any question. The facilities are well maintained as well as the equipment. This place and the people working here are all top notch!!!

Thomas McAfoos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pauletta turner  |  Overall Experience 
Rating:
5.0

I give a 5 star rating because of your experienced professional staff member Todd!!! I look forward to working with him in the near future

Kathleen Moga  |  First Impressions 
Rating:
5.0

Highly recommend U-Haul Storage!

MARK WATSON  |  Overall Experience 
Rating:
3.0

Had an issue with access cards not working. According to staff their "system" was not allowing us access to the facility on several occasions. Therefore we could only access our storage when the facility was open so that staff could let us into the facility. Not very convenient.

Carmen Reid  |  Overall Experience 
Rating:
5.0

Storage was clean and the workers in the store were very helpful overall a great experience and i would highly recommend to all my family and friends!.

Chris Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christina throop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tatyanna jordan  |  First Impressions 
Rating:
1.0

They charge to much money all uhaul is want your money hungry

Terry Estes  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeremy Weir  |  First Impressions 
Rating:
4.0

Everyone was very friendly and helpful. They were even able to switch my storage unit last minute with no problems!

Lisa Whitaker  |  First Impressions 
Rating:
2.0

After moving my mother from OK 1/1/2020, we needed to store her belongings for a couple of weeks. The unit had to be swept out as we waited. Covered in debris and broken glass. Not clean at a all.

Rex Snyder  |  First Impressions 
Rating:
5.0

I always use U-Haul for all my moving and storage needs. Location on Wabash in Terre Haute IN is the best.

tina mccarty  |  Overall Experience 
Rating:
5.0

Love this place

jonathan Mathew  |  Overall Experience 
Rating:
5.0

Great facility. Storage, truck & trailer rental/drop-off, moving supplies all available. Staff was helpful & friendly. Would use them again and recommend to anyone needing storage!

Roger Carter  |  Overall Experience 
Rating:
5.0

Recommend De-Icer or sand in front of rental units. Gutters drained right in front of units and getting to my unit (113) was treacherous. Nothing but a solid sheet of ice! Staff awesome, place clean!

cindy greenwell  |  Overall Experience 
Rating:
3.0

The units were not that clean and it looked like there is mold in one of the 2 units we rented

sean thom  |  First Impressions 
Rating:
1.0

Uhaul truck broke down twice i had to pay 2 rooms at motel bad experience overall.

Terry Estes  |  First Impressions 
Rating:
3.0

all waz fairly well till I found a dead rodent and the hole it ate thru to my locker, im hopin it didn't eat up my stuff and I wont know till I open EVERYTHING up will I? lockerz r 2 expensive alzo

CHARLES LAMBERT  |  Overall Experience 
Rating:
5.0

Wabash location has a great crew. Nice bunch of folks, very helpful & friendly.

pamela elmore  |  Overall Experience 
Rating:
5.0

Everyone was so very helpful. Great group of folks to work with.

pamela elmore  |  First Impressions 
Rating:
5.0

The staff was extremely helpful

Betsy Marshall  |  Overall Experience 
Rating:
5.0

Our family selected this storage facility because it offered a climate controlled unit. It was comforting knowing that our belongings were safe. The staff were very friendly and helpful.

Kathy spelman  |  Overall Experience 
Rating:
1.0

I went into the store in person and made a reservation for a 10 by 15 storage room. Went over few days with my items to sign the lease only to be told, sorry all rooms have been taken.

Sonia Nkpe  |  Overall Experience 
Rating:
4.0

Super easy to work with

Emma richman  |  Overall Experience 
Rating:
1.0

I was never able to get in contact with the store directly. It took me 2 weeks to let them know I had moved out of my storage.

JAWAUN THURSTON  |  Overall Experience 
Rating:
2.0

I moved half my things in at 6:30pm the doors to the storage building were propped open. I came back at 8pm, after the store closed. The door was still propped open. Someone should really be checking

olivia ayon  |  First Impressions 
Rating:
5.0

.

BECKY SCOTT  |  Overall Experience 
Rating:
5.0

Although the roof had a leak and I lost a kitchen table and a love seat sleeper sofa, the unit was great. Thank goodness I had paid for insurance to cover any damage.

Gesila Hargrove  |  Overall Experience 
Rating:
4.0

Very nice facility. Good service.

Nancy Rinard  |  First Impressions 
Rating:
5.0

I have moved several times and have used this UHaul facility not only for transportation but also storage. The staff is nothing less than exceptional. Also friendly and helpful.

LINDA CHRISTIAN  |  Overall Experience 
Rating:
5.0

The guys there are wonderful

roxanna smith  |  First Impressions 
Rating:
5.0

Was very friendly

jennifer sebastian  |  Overall Experience 
Rating:
5.0

Excellent

John Thompson  |  Reservation 
Rating:
1.0

staff was wonderful especially lia . she is wonderful was disappointed to find my couch had been ruined and completely covered in mold after just 2 months in the unit so now im without a livingroom s

Viola Casey  |  Overall Experience 
Rating:
1.0

This place was rude, dirty, took more money out of my account after just paying my unit bill. They took forever to return the money. Then there were roaches in my unit. So i hd to throw away alot.

Brittany Herring  |  Overall Experience 
Rating:
1.0

I ended up getting mold on all of my furniture, which resulted in me throwing away my couch and mattress. The staff was always wonderful, but I would never ever store my things there again.

Alexa Mayer  |  Overall Experience 
Rating:
4.0

One complaint is that I used the app to rent a truck, and I was supposed to be able to use the app to check-in, but when I finished I had to go inside and wait in line for a key, seemed pointless.

Michael Wilson  |  Overall Experience 
Rating:
5.0

Thank you for your help.

Courtney ellis  |  Overall Experience 
Rating:
5.0

Customer service was great

katie crockett  |  Reservation 
Rating:
5.0

The staff was very friendly, courteous, and helpful. Moving is always a hassle but they made the process much easier.

Stephen Westlake  |  Reservation 
Rating:
5.0

Everything was great. I was due a refund and it was back on my card within an 30 minutes.

Aaron Barnhart  |  Overall Experience 
Rating:
4.0

The facility is very clean and secure. The staff was great. The only complaint I have is there is no lighting in the actual storage units.

Megan Hewitt  |  Overall Experience 
Rating:
2.0

The staff at this location were helpful and accommodating, but the inability to reach anyone by phone was an issue! Also, one of our units was wet when we moved out. Helpful staff is the ONLY ok part.

jennifer Harpole  |  Overall Experience 
Rating:
2.0

Need to find different staff

Nick Glidden  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

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  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

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  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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