Customer Reviews for U-Haul Moving & Storage of Sunrise

6,684 reviews

4747 Nob Hill Rd   Sunrise, FL 33351
(S Of Commercial Blvd)

(954) 749-2727

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(954) 749-2727

4747 Nob Hill Rd
Sunrise, FL 33351
(S Of Commercial Blvd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Portia Jaynes  |  Online Move In 
Rating:
3.0

man waiting for truck to return unpleasant

Michael Hindle 
Rating:
5.0

Customer did not leave a comment.

James Carrey 
Rating:
4.0

Made a reservation online and picked up the van. Van was clean, well-maintained and had a full tank of gas. The entire process was really easy and the staff was friendly and helpful. Great experience overall.

Joseph Milinski 
Rating:
5.0

Dropping off the truck was easy peasy. Male employee was eager and professional. It’s nice to be greeted with a smile and a positive attitude these days.

debbie niles 
Rating:
3.0

Customer did not leave a comment.

Brian Valarezo 
Rating:
2.0

I have reserved at this uhaul facility twice in the last 2 weeks. Each time I requested to pickup truck at 6am. Each time I went to pick up the truck the truck was never ready. I’d call customer service and they would reschedule me for a 9am pick up time. Then the people at the store will tell you. “I don’t see any previous order. You just placed this order this morning.” The problem with this is I hired movers to help me move for a specific time slot. Twice in the month I was delayed 3 hours because of the crew at this store. I reached out to customer service to make sure they had my reservation. Every at Uhaul has my order except for this particular location with the trucks. They offer the reservation guarantee which is a $50 credit and I am thankful for the gesture but there is no accountability from the crew at this store. There are many Uhaul facilities and other moving companies that will get your order right the first time. No I would not recommend this location. There were also roaches in the truck. I do have pictures and no they won’t help you move. It was overall a very frustrating and stressful day dealing with this particular store. I will say they are good with orders during the normal hours but any early pickups through the mobile App you might as well forget about it.

KEDRICK TOWLES 
Rating:
5.0

Everything was perfect for my visit

Garfield Alladice 
Rating:
5.0

Excellent service. 100% Recommend

Victor Garcia 
Rating:
4.0

No comment

Marvin Gonzalez 
Rating:
5.0

Our experience has gone well on multiple rentals.

DAMON GRIFFIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Coleman 
Rating:
5.0

Customer did not leave a comment.

robert begun 
Rating:
5.0

Customer did not leave a comment.

Waynston Wilson 
Rating:
5.0

Customer did not leave a comment.

Jose Galindo 
Rating:
4.0

Customer did not leave a comment.

Samanta Vasconcellos 
Rating:
5.0

Customer did not leave a comment.

William Kinirons 
Rating:
5.0

Customer did not leave a comment.

William Kinirons  |  First Impressions 
Rating:
5.0

Always great service,

Frank Freay 
Rating:
4.0

One more counter agent would make the rental process quicker and more efficient. Counter agent was very polite and knowledgeable

Lincoln Montague 
Rating:
4.0

Customer did not leave a comment.

Travis Elliott 
Rating:
5.0

Everything is good

RODRIGO VALADARES 
Rating:
5.0

Customer did not leave a comment.

GALE WILSON  |  First Impressions 
Rating:
5.0

Great experience and Uhaul is awesome

Sharlyne Durham 
Rating:
5.0

Customer did not leave a comment.

DONALD HINKSON 
Rating:
5.0

Continue to do the same thing as you do for me.

OCEIN ORELUS 
Rating:
4.0

Customer did not leave a comment.

Jaime Sims 
Rating:
5.0

Woman at the counter was very helpful, professional a d polite. Would definitely come again.

Ricardo Fernandez 
Rating:
5.0

The cab of the truck was FILLED with baby roaches. I called customer service and was told there was nothing they could do about it. I tried calling the local store and it kept going to the national call center where they kept saying "sorry". It was quite disgusting and unacceptable. Not once was I offered a discount for the issue, and I firmly believe I should have been. I rent often.

Rebecca Masel 
Rating:
5.0

Customer did not leave a comment.

Trisha Jones 
Rating:
5.0

Customer did not leave a comment.

DONALD HINKSON 
Rating:
5.0

Customer did not leave a comment.

Tina Humphrey 
Rating:
5.0

Na

Grant Gallupe 
Rating:
5.0

Customer did not leave a comment.

maryse briette 
Rating:
5.0

Customer did not leave a comment.

HERNAN RIZO 
Rating:
2.0

The truck had the lock on it with no key to it, I had to drive back and waste about 2 hours of my time, plus gas and mileage for the person that works there to tell me theres nothing he can do about it, and my dolly wasn't in the truck that they charged me for so thats a another thing I had to go back and get. This isn't the first time I have issues with that location, unfortunately they are the biggest ones around here so I am sort of stuck when it comes to using them. But if I could go somewhere else, I sure would.

Gibran del Giudice 
Rating:
5.0

Very nice all in the store

Aaron Hernandez Lopez 
Rating:
5.0

I had a great experience with the services priced to me, from to minute that I was approach until the moment that I left. I would highly recommend this location to anyone that is look for great service from great people that earn every penny that they earn to make this company continue growing.

Frank Freay 
Rating:
5.0

Great experience however, I don’t see that my vehicle was checked in when it was dropped off at around 6:45 PM. They said it will be checked in in 15 minutes. It’s 8 o’clock and I don’t see any check-in status.

steven baez 
Rating:
5.0

Customer did not leave a comment.

LEECHON Clay  |  First Impressions 
Rating:
5.0

Walked into the store after failing to get the app/self service rental procedure done. Staff was very attentive, helpful and friendly.

Adam Lima 
Rating:
5.0

Customer did not leave a comment.

DAMON GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

spring LILLEY  |  First Impressions 
Rating:
5.0

Excellent people 👏 👍

Charles Francios 
Rating:
5.0

I recently rented two trucks from U-Haul over a span of four days, and the entire process was exceptionally smooth, especially considering I completed it online. U-Haul's system proved to be user-friendly, guiding me through the steps without any complications or hidden surprises. It accurately reflected the details, making the experience transparent and hassle-free. I want to highlight the efficiency and professionalism of the staff at this location. Rainy, in particular, was notably attentive and demonstrated a high level of professionalism throughout the rental process. Their commitment to providing excellent service contributed significantly to my positive experience. In conclusion, based on my hassle-free rental experience and the exceptional service received, I strongly recommend this U-Haul location to others in need of reliable and straightforward truck rentals.

Vincent Martinez 
Rating:
5.0

Customer did not leave a comment.

Berveline Paul 
Rating:
5.0

Customer did not leave a comment.

Tonya graves 
Rating:
5.0

Très propre , l’endroit est très bien entretenu, moi j’adore la propreté et c’était parfait , bon travail , et ne changer pas surtout😍

Berveline Paul  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Jenkins 
Rating:
5.0

Customer did not leave a comment.

Marsha GordonFashina 
Rating:
5.0

Didn't like the idea that they didn't have dollies and only one furniture dolly when I requested 2. It really slowed my moving process without having the proper equipment.

Tranecia Walker 
Rating:
5.0

Customer did not leave a comment.

Perry Brownstein 
Rating:
4.0

Customer did not leave a comment.

Emil Feghali 
Rating:
5.0

Customer did not leave a comment.

Orlando Sanchez  |  Overall Experience 
Rating:
5.0

We. Love Rainy, . Sharp, old school, lucky to have a person like that on your team.

jeffrey steiner 
Rating:
1.0

I took many pictures and yet the gas gage was incorrect.

Misty Caldwell 
Rating:
5.0

Customer did not leave a comment.

Jason Arevalo 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TINEO  |  First Impressions 
Rating:
1.0

Actually my issue was not with the Sunrise Unit. I have scheduled a 26' truck on Davie for 8am. Arriving there they didnt have the truck. They sent me to another store which was closed and nobody was there. I had to call Uhal, and they sent me to Sunrise where I could get the truck, but 1 hour later (9am). I had people schedule for the moving and pay them starting 8:30am and could get the truck ready only 9:30h. I lost 1 hour paying the movers.

Marcelo Oliveira 
Rating:
5.0

Customer did not leave a comment.

Paulette Rogers 
Rating:
5.0

Customer did not leave a comment.

Alshea Lee 
Rating:
5.0

Everyone I spoke with was amazing.. the girl at the front desk I believe her name is Rainey was extremely helpful and took the time to answer all my questions. if I ever need assistance again with storage, this will be the place I come back to.

laurie rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Reyes  |  First Impressions 
Rating:
5.0

I'm a customer for many years and always be satisfied. Thanks 👍

Arturo Sosa 
Rating:
5.0

Customer did not leave a comment.

Ian St Paul 
Rating:
5.0

Customer did not leave a comment.

Zuzana Chovanova 
Rating:
4.0

Customer did not leave a comment.

john cardona  |  Overall Experience 
Rating:
2.0

I return the with more the was giving to me and I return the back early but I don’t get nothing back for that but if I was late and the truck didn’t have the gas back in you charge me.that part I don’t like say I can’t give a good review for that reason.

anthony peoples 
Rating:
5.0

Customer did not leave a comment.

Yves Morency 
Rating:
5.0

Staff was great and friendly..

Elange Pierre 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA CARDULLO 
Rating:
5.0

Customer did not leave a comment.

SANDRA PRICE 
Rating:
4.0

Customer did not leave a comment.

Matthew Hivner 
Rating:
5.0

4 different employees two different days amazing job.All very welcome and helpful thank u guys

Christian Fernandez 
Rating:
4.0

Girl at the front was awesome, very friendly and professional.

Diego Asorey 
Rating:
5.0

Customer did not leave a comment.

MarkD Carlos  |  First Impressions 
Rating:
1.0

Was charged unmentioned fees reservation was canceled by someone other then myself the gm at the facility was rude made jokes with his co worker about my cancelation and ignored me majority of the visit while I waited gorvan explanation of my cancelation and hot none. Ended up without a uhaul.

nedia thelemaque 
Rating:
5.0

Customer did not leave a comment.

Cherimond Tropnas  |  Overall Experience 
Rating:
1.0

I called and made the reservation over the phone. Subsequently, I received a text with my pick-up location, initially set in Davie. However, without any prior notice, they changed the pick-up location. It was only when I arrived at the Davie location and called again that I was notified about the change. From there, I was instructed to pick up the truck at the Sunrise location. Upon arriving at Sunrise, I encountered another issue: the truck I originally reserved was not available. Fortunately, they agreed to provide me with a larger truck at no extra cost. Despite these complications, I find it incredibly frustrating that they charged me for 283 miles when the entire journey logically adds up to a much shorter distance. Let's break it down: I drove 17 miles from the rental location to my house, then another 6 miles to my second destination. Finally, upon returning the truck to the Sunrise location, which was not my original pick-up point, I faced further inconvenience. Generously factoring in some extra miles, the total distance covered amounts to approximately 46 miles. Despite the loading and unloading time, my usage only spans about 3 hours. After expressing my concerns, I received a call from them, acknowledging the error and assuring me that they have fixed the issue. They mentioned that they will refund the extra money back to me. While I appreciate their prompt response in resolving the billing discrepancy following my complaint, the initial inconveniences and the subsequent mileage miscalculation have been quite frustrating, and I would not recommend any friend or family.

milford perilus 
Rating:
2.0

I was double charged for mileage and will not be using this service ever again

Andres Morales 
Rating:
5.0

Employees were very helpful! Definitely will recommend or use again.

Risa Horn 
Rating:
5.0

Customer did not leave a comment.

Jesus Celis 
Rating:
4.0

Customer did not leave a comment.

Rafael Serra 
Rating:
5.0

Customer did not leave a comment.

Raul Escobar 
Rating:
3.0

Customer did not leave a comment.

Ramon Silva 
Rating:
5.0

Customer did not leave a comment.

Paul Bradford 
Rating:
5.0

I requested a smaller truck and it wasn’t available at pick up. I was never given a notice that it would even be a possibility.

Victoria Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Stephanie Chan 
Rating:
4.0

The app didn't work when I tried to drop off the truck in the accorded place, the app GPS never loaded if I where or not in the correct place. Thankfully the Spanish customer service responded quickly when I finally decided to look for it and helped me with that with ease l.

Victor Sciarrino 
Rating:
4.0

Be careful about bringing bugs such as roaches to your home from the storage. I don't know how to avoid this.

MICHAEL MERTKE  |  Overall Experience 
Rating:
5.0

To me very nice this is may second time very good

Milena Hernandez 
Rating:
4.0

Customer did not leave a comment.

Cherly Lopez  |  Overall Experience 
Rating:
5.0

Great front desk staff

Barbara Natelli 
Rating:
5.0

Johnny did a great job!

ROBERT SCHELLENBARG  |  First Impressions 
Rating:
5.0

AAA+

Louis Roblejo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Damon Griffin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Florell Vassall 
Rating:
1.0

Selected at counter pickup at 9 on a Sunday. Got there at 9, waited around until 9:30, no one there. Business closed, states open 9-6 sundays.

Carol Cascio 
Rating:
3.0

Customer did not leave a comment.

DAMIEN DORKINS 
Rating:
5.0

Customer did not leave a comment.

Reydel Barreras 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JOSEPH MERTKE 
Rating:
1.0

Reservation was given to someone else. Was told to pick up reservation at a further location. Upon arrival after waiting for an 1 hour was told my reservation would not be honored due to vehicle not returned. Then was down graded on vehicle size and was charge for a dolly that was not inside the truck.

Marvin Rodriguez 
Rating:
1.0

Mileage out and mileage out was falsified as was gas out by over a quarter of a tank leading to twice the expected cost. Also they left someone else's bedsheets in the back.

Sage Horvath 
Rating:
3.0

Door to my unit was very very hard to lift up and debris dirt would fall in face as I opened it. Rusty old door very Very difficult to open and heavy. A few boxes wet on bottom.

Maureen Leogue  |  Overall Experience 
Rating:
3.0

Face-to-face went well. I had a lot of problems with the App.

George Yeakey 
Rating:
5.0

the service I received from this location was excellent

DONALD HINKSON 
Rating:
4.0

None

Kenold Talabert 
Rating:
5.0

Good place

alvaro rodriguez 
Rating:
5.0

Customer did not leave a comment.

Issac ades 
Rating:
5.0

The young gentleman who helped me when I checked in was very courteous and helpful. He answered all of my questions and was accommodating. He definitely deserves a gold star. I would definitely rent from here again if the need ever arises.

Alina Roces 
Rating:
5.0

I can't really think of what can be improved. Cameron was great as well as Rainy. Cameron's personality is so fitting. He's extremely helpful. I told them both this was the best U-Haul location I have found!

Sonja Hill 
Rating:
1.0

I was helped at 4747 Nob Hill Rd by Lorraine S Merchant ID 4445013145128. Lorraine S exhibited extreme unprofessionalism. Started sighing loudly as soon as walked in through the door, and continued to appear extremely annoyed and unpleasant as she went through the terms and steps of the rental. She gave poor directions that contradict themselves and made no sense, and when I clarified what she meant she sighed and rolled her eyes and asked if I was even listening. I do not think Lorraine S belong in a customer service industry, and, with her behavior it seemed like she does not want to be there anyway.

Wai Lok 
Rating:
5.0

Customer did not leave a comment.

Philmore McCarthy 
Rating:
5.0

After having a disappointing experience at another U-haul I was pleasantly surprised. Staff friendly, professional and accommodating. Would definitely use this location again should the need arise. Thank you.

Susan McKie 
Rating:
5.0

Great service Very professional

JOSE RAMON** MIRANDA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Orlando Sanchez 
Rating:
1.0

I was never inform that will be charged $20.00 for the remote ck-in. Ignition key was bad, need to try different position to make it fully turn to start the engine. Some noises on the truck. No adjustment fir a short period rental. 4:00pm to 4:00am. Need to return before 7:00am. Because reservation. Employee was nice and cortéis. No problem with her. Location looked clean.

Jose Ramirez 
Rating:
5.0

The owner and his staff were excellent. They were extremely knowledgeable, helpful, polite, and friendly. I would absolutely recommend this location.

Edward Erickson 
Rating:
5.0

Customer did not leave a comment.

Pennye Rinearson 
Rating:
4.0

Keep up the good work.

Patrick Andaluz 
Rating:
5.0

Customer did not leave a comment.

DONALD HINKSON 
Rating:
5.0

Great customer service.

Romain Richards  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edward Rubes  |  Overall Experience 
Rating:
5.0

Very nice people and check out was smooth

Bonnie McCullough  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lekeijah Carty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Rosamonda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Taylor  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARY NORRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anyris Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

evans doward ray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Rosamonda  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alex Terry  |  Overall Experience 
Rating:
1.0

Your staff are horrible. Lazy mean no personality. The lady you have on Thursday afternoon is unprofessional. I could use other words but I won’t.

MARK FINKEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lekeijah Carty  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lois Campbell Fountain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

devin gaston  |  Overall Experience 
Rating:
5.0

The staff are fantastic. They were very considerate and friendly.

Janet Fisher  |  Overall Experience 
Rating:
5.0

Johnny was awesome because I came into the office and called the 800 number, spoke with someone on the phone as well as in the office and both persons said they would make a note of our conversation explaining that I misplaced the key and could not find it. Johnny immediately handled the situation and put my balance to zero once he realized what I said was true. Thank you, Johnny.

angela dolce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary franczak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlton Samuel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jim tolbert  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Roselaine Cassy  |  Overall Experience 
Rating:
1.0

They have problem with water on the roof and they have lot à water and they make à hole to drop out the water but they make hole in my unit 🤬🤬🤬🎉all my things and cloths and boxes was scrap i have to make a claim to U-Haul

Pierre Mailhot  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

melissa mcclendon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Armand Palestini  |  Overall Experience 
Rating:
5.0

The manager at the non hill store is amazing he went above and beyond to make sure I had everything I needed and I was secure with my storage, and my truck will definitely be back to rent from them again in the future if I need to ever move anything or if I need storage again thank you so much five stars across-the-board

nancy hawkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERTHA BROWN  |  First Impressions 
Rating:
1.0

The reason that I have given this Storage Facility an extremely poor rating was because of these factors: 1) During my time there, The AC did not consistently work. By this, There were some days where it was cold and adequate and then there days that my area was hotter than a microwave oven. I brought this up to management numerous times while I was there and the same problem persisted and the situation did not improve. If a client is paying for Climate control (AC) then they should get AC. 2) Unfortunately, When I brought this up to the Location Manager, Fernando Dutra, All he could tell me was that if people kept leaving the doors open, There was nothing they could do about the AC. I then asked Mr Dutra, If I am paying for an AC Climate control unit, Then I should get what I am paying for. Mr.Dutra’s response was “There is nothing we can do about the AC and If you are not happy, Then leave. We don’t need you as a customer. This is Very Bad Business acumen in dealing with customers. It is this type of management that is no good for business. I strongly believe that Mr Dutra should not be dealing with the customers. I was a client that had been there for approximately 4 years.

Jorge Gonzalez  |  Overall Experience 
Rating:
3.0

Gate was not working going on access code not working as we entered and exited. Office had to open gate. Not to keen on an outdoor unit too hot may change to AC later

Maureen Leogue  |  Online Move In 
Rating:
5.0

Friendly and helpful staff. Highly recommend this facility. If the need arises would definitely use this facility again.

JACQUELINE WHITE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maverly Caldwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sattra Ratanakree  |  Overall Experience 
Rating:
5.0

I'll definitely recomend uhall and this location to everyone...

MORRIS MORTLOCK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaac Kask  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY NORRIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ashley Rogers  |  Overall Experience 
Rating:
5.0

Great experience

Manuel Gutierrez  |  First Impressions 
Rating:
5.0

Very friendly and helpful

stephen obrien  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayvantay August  |  Online Move In 
Rating:
5.0

Owner was very friendly and extremely helpful.

VICKEY WILLIS  |  First Impressions 
Rating:
3.0

Great unit I only used it for a month, but help me out a lot. There was no lights inside of the hallway. My unit was in, not to mention the infestation of cockroaches. I’m sorry that I couldn’t grab the rest of my stuff, but there was way too many for me to put in my car.

David Jackson  |  Overall Experience 
Rating:
5.0

Very nice

Latresh McGee  |  First Impressions 
Rating:
4.0

Only thé truck i rent for a week was full of ROACH i have to buy à big bottle of roach killer liquid and spray all the van

Pierre Mailhot  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GRADY BOOTH  |  Overall Experience 
Rating:
1.0

The office staff was rude and very unprofessional. I booked a truck a week in advance. They gave my truck away the morning I had it reserved and wouldn’t help me at all with getting a new truck. They then hung up on me three times for no reason. I wasn’t being rude or belligerent, they just didn’t feel like dealing with me. Terrible staff. Poorly managed. Garbage site. Manager should be fired.

Eric Schlossberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaspar Castillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathie Deaner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARI JOSEPH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Grant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia martinez  |  Overall Experience 
Rating:
3.0

Had bugs

Andre Ebanks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Irving  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SIMONE SIMPSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

earnest Bailey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tyler Redmond  |  First Impressions 
Rating:
1.0

I had make my reservations on line for $159 and when I got to the storage he told me $259 and when I complain he said alright and billed me $199 per mth. Next day I forgot my keys and he said it will be $50 for him to cut the lock THAT IS NOT GOOD BUSINESS Ethics,

Susan Antoine  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROGER BROWN  |  First Impressions 
Rating:
5.0

It was a great experience and I felt really comfortable leaving my belongings in that area. Thank you very much for your hospitality. It was amazing and appreciated Thank you very much

Dorothy Robertson  |  Overall Experience 
Rating:
5.0

As expected. All good

Doug Klein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALY LAMOTHE  |  Overall Experience 
Rating:
5.0

Great customer service

CASEY SCOTT  |  Overall Experience 
Rating:
2.0

My friend is 88 years old and the way that this women spoke to her and treated was very inappropriate and not professional. As soon as I heard of what was going on I immediately got her another storage unit at another facility. I was so aggravated and frustrated over the whole ordeal

Doreen Schrom  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Esnaider Arias Merlano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Graney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Rubes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike Pitsakis  |  Overall Experience 
Rating:
5.0

Great customer service and friendly staff.

CASEY SCOTT  |  First Impressions 
Rating:
5.0

Great place , very safe and organize . Helpful staff Highly recommended

Fernando Vitor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Saget  |  First Impressions 
Rating:
3.0

While cleaning out my unit I did find quite a few dead roaches which was a little disturbing and disappointing due to my personal belongings that I kept in this temperature controlled unit.

melissa myers-nava  |  Overall Experience 
Rating:
5.0

I don’t wanna mess up anything with low ratings, so I provided all high ratings. But i do want to add stuff. I smelled urine by the dumpsters by my storage unit a couple times. Also there was a man who was walking his dog and his dog pooped in the grass within the gated storage area. He walked away without cleaning it up. I reported him to the employees outside and when he came back he started yelling and verbally harassing me. And then he went back to the employees and they looked like they were comforting him. Smh. Also. I left my black sunglasses in the uhaul truck. I dropped it off right before the store was closing. I came back first thing in the morning and the employee advised the truck I used was still there. I checked the truck and my glasses were gone. Someone stole those glasses. Smh.

Samantha Miolla  |  Overall Experience 
Rating:
5.0

The young lady who checked me out was very courteous and nice.

Dawn Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Franklyn Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Del Valle  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brandon Mitchell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Robert Houston  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

khalina webster  |  Overall Experience 
Rating:
2.0

When I went to sign up for the unit the manager had a horrible attitude, her name is Rainy, she also put me on auto pay, without my permission, I WENT ONLINE TO PAY MY BILL THAT IS WHEN I NOTICED THAT THE PAYMENT HAD ALREADY BEEN TAKEN FROM MY ACCOUNT,I NEVER USE AUTO PAY EVER, SHE WENT IN MY ACCOUNT AND STOLE THE MONEY BECAUSE I NEVER GAVE HER AUTHORIZATION, I NEVER USE AUTO PAY EVER !!! WHEN I FOUND OUT THAT SHE HAD TOOK THE MONEY I MOVED OUT OF THE UNIT,,, YOU WILL KNOW HER BECAUSE SHE WILL BE THE ONE WITH THE Funky ATTITUDE, I WILL NEVER GO BACK!!!

Fresh Fresh  |  Overall Experience 
Rating:
5.0

Very helpful staff and nice looking facility. You can tell the team takes care of their place of business!! Thanks for that!

Sean Ellison  |  First Impressions 
Rating:
2.0

They told me I had until the 7th before 5 to pay unit or it would be auctioned called at 11 am and was advised my unit was auctioned and rep couldn’t do anything to help not even tell me who I spoke to that gave me wrong information I wouldn’t recommend this facility

keyon charlot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur Rodgers  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

YVONNE HOLNESS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracey Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marry Ellen Brown  |  Overall Experience 
Rating:
5.0

I would recommend that the unit be sprayed around the doors , bc the traps inside doesn’t last for a long time to kill the cockroaches.

Nadine Peterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NORMAN ARCHER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tammie CharlesPierre  |  Overall Experience 
Rating:
5.0

We have been clients for several years and could not be happier. Everyone has been helpful, knowledgeable and we are grateful.

GAIL PUCKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERTO CORZO  |  Overall Experience 
Rating:
5.0

The employees here were amazing! Anthony went above and beyond to make my experience the best. On my move out day he helped me with some of the boxes that I broke down and some other things. He was a joy and a pleasure to speak with. Also Rainy, I hope I spelled her name correctly, when I checked in, was very nice as well. I highly recommend renting a storage unit from this U-Haul location.

CHANDLER HARRISON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael werne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Avi Goldman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

laurent alain de chavigny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONI NESS  |  First Impressions 
Rating:
3.0

Staff need customer service training. Josh is amazing very polite

Lorrine Charles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARL GREGORY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Westervelt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittny williams  |  Overall Experience 
Rating:
1.0

The first lady I spoke to told me there was no available space to rent me fortunately a gentleman came in I think his name was Anthony and he said don't worry I will find you something there were several available spaces and the lady that helped me she just went ahead and did the transaction I did not appreciate the first lady I don't remember her name that misled me

Lorrine Charles  |  First Impressions 
Rating:
3.0

Staff is rude and not helpful at all I had issue that I reported that were never dealt with like lighting in the storage and the door doesn’t lock they said that wasn’t a problem that that’s what the pad lock was for. I was there for 16 months and not a great experience with the staff.

MaryAnn DeLeon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL THORNTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ADKINS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maxine Harris  |  Overall Experience 
Rating:
5.0

Na

VIOLET MILLER  |  Overall Experience 
Rating:
5.0

She was exceptional

Christine Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyle Smalling  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LENNIE COOPER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tarvis carson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alwyne smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

veronica noboa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Priscilla Patterson  |  First Impressions 
Rating:
1.0

Went to rent a second storage unit and the woman at the desk was the worst. Second time dealing with you in 6 months and the customer service was bad. The young lady who rented the first space was excellent. But today around 10 am. The older woman was obnoxious

Paul MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edgardo Castro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Padovano  |  Overall Experience 
Rating:
5.0

De 6 seis que busque me quede en este. Amplio. Limpio y el personal hizo todo muy facil. En 5 minutos sali con mi llave y contrato. Gracias Anthony

Fernando Chacon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isaac Kask  |  First Impressions 
Rating:
5.0

A+

JOSE EYZAGUIRRE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE MORA  |  Overall Experience 
Rating:
5.0

Everything about the place was great especially staff

william sincavage  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cedric hills  |  Overall Experience 
Rating:
4.0

Charging to much U Haul raised there prices after 3 months of us being there not good

DANIEL HARRIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JENNIFER NORTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rebecca gonzalez  |  Overall Experience 
Rating:
4.0

I had a very good experience with the staff at 4747 N.Nob Hill Road Sunrise Florida, especially Rainy she was very courteous and Friendly, Thank you Rainy for all your help.

Cynthia M Campbell  |  Overall Experience 
Rating:
3.0

I think overall the place was good. My main concern and reason why I would not recommend is the fact that there are palmetto cockroaches everywhere. You would bump into a minimum of 2-3 on the way to the units. Everything i removed had eggs or dead tiny bugs. It’s a shame as the place is otherwise convenient.

Ramsay Courtis  |  Overall Experience 
Rating:
5.0

Excellent

Luis Ugaz  |  First Impressions 
Rating:
5.0

This time around i dealt with a different lady and she was polite and very helpful

Janira Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Genovese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis lundy  |  Overall Experience 
Rating:
5.0

Anthony was great help. Thank you, Anthony,

Victor Enriquez  |  First Impressions 
Rating:
2.0

I complained my original unit garage door was broken and could not open it without two or three men assisting, my complaints were in vain as they said garage doors were being replaced one by one. Therefore, I pay for storage at least six months where I could not even open the doors. The worst experience ever in storage.

German Caicedo  |  Overall Experience 
Rating:
1.0

Too many roaches dead and alive in the storage unit. Plus I saw dead ones and alive ones in the hallway. I haven't seen roaches in years until I rented two units at Uhaul. You need better pest control.

Desrie Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra tracey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trakiya Skinner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Genovese  |  First Impressions 
Rating:
4.0

Phyllis was very helpful in making the process less difficult. She was very detailed and thorough. My only problem is the way IN and OUT , the scanners need to be repositioned. That's my reason for a four stars.

richard philius  |  First Impressions 
Rating:
5.0

Very friendly staff and excellent service.

Warren Weissman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

clawdia serrano  |  Overall Experience 
Rating:
1.0

Was sold a storage unit that was already full of someone else’s stuff. Rented a haul paid for movers to help and showed up with a full truck to have the staff tell me they didn’t have any available units of my size which I booked and paid for in advance. Horrible horrible business and they left me high and dry

Dominic Rosati  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PHILLIP KOWLESSAR  |  First Impressions 
Rating:
1.0

When I first rented the Unit, the fron gate had been broken and left permanently open for several days, and for at least a few weeks after my first visit. Upon starting my contract, I was told that I couldn't either apply my Military discount or my own insurance because it was "too late" because she had already started the application. I would have to wait until the following month and contact customer service and ask them for assistance. About 3 months into the rental, the climate control in the unit broke and the temperature raised up to 95+ degrees. The staff on location did nothing to explain or address the issue or to offer any compensation for the lack of AC and potential damage to personal property. When I called the main customer service number to address the issue, no one offered help and was directed to the location. Calls to the location were never answered and a message from Rep the main number was never returned. All in all, this facility is crap and would never rent anything from there again.

Alejandro Introini  |  Overall Experience 
Rating:
5.0

Excuse my utmost satisfaction, using my global research studies, I was just 'passing time' in my casual conversation with staff members when we agreed U- haul going international, with gradual limits/ restrictions based on trust, can ideally make poor countries build on the education fundamentals of its citizens, and give them a place to store much needed equipment to build! My experience at U-haul was 'far out'.

lawrence ansaroff  |  Overall Experience 
Rating:
1.0

I had this storage almost 4 years and as it turns out they did not mantein it clean every time I just to go to storage there where all kinds of bugs and it damage a lot of my property my TV 55 inch was in a box and it was full of roaches inside the TV had to discard and other items like electronics etc. Never again

elizabeth arvelo  |  Overall Experience 
Rating:
5.0

Everyone was helpful, some information was not relayed , but all in all it was a good experience

Roberto Cervera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Herman Sequira  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Vidal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rudolph Kameka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mabel rodriguez  |  Overall Experience 
Rating:
5.0

I apologize I don't remember the names of the 2 women who run the office. But they are very helpful, informative and efficient in the process of explaining and obtaining a storage unit. Thank you!

barbara ricks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NANCY FLINT  |  Overall Experience 
Rating:
2.0

Put wrong location made me wait every time I was there manager very mean to called me a drunk but I try a truck there have units there not by default of hers hope someone drone u haul gets back to me not the manager also I have no idea y the comet is in Spanish but far for the cause this location need a nee manager for customer to feel good where the rent from and keep there belongings. I first got wrong 10x20then she lies to said 10X10are all rented another lie I have one now . The 10x20i had I moved out a small door a key for door that took me over hour to get because they forgot and so ok’d no light I ask Ed they to bad will not worked is one reason the shut it down or fix it . Bad management shows I had 2 units but only wanted one . When have bad manager u get bad service . If I had a choice I move out because of her and lady she trained who really care less . That’s the bad news but good news resently I changed unit to what I wanted and very nice man help me could not be any nicer Kenneth helped in every way what a different. Please get back to me ASAP not at this email this is very old because I rented from u haul so many times please change to clubk2014@aol. Com

KENNETH pitofsky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annmarie Prete  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herman Sequira  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JUAN ARTEAGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Williams  |  Overall Experience 
Rating:
5.0

Maureen, and the rest of your staff were very professional and pleasant to work with. I look forward to using your services again.

GARRY MC MILLAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN FALLAS  |  First Impressions 
Rating:
1.0

Ms. Phylis Mcclarin has no patience, She was talking to other people while talking to me and when i ask her if you please could finish with me and then take other cllients, she started yelling stating that she is the only one there and that the way she works, that i can go somewhere else or do it online, , this was the worst experience ive ever had in my life, i never do reviews, but all clients were complaining about her, she is not a cuatomer service people, i told her that is better to take 1 client at the time, and she said NO, she does work like that, after that she was treating me bad, and when i ask her if i can insert my card, she said: do you see the screen asking you to insert your card? With an attitude super bad, she feels miserable in her position thats why she treats clients like that, if she continues like that you guys gonna lose all your clients.

Victor De la torre jesus  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CARL RICHARDT  |  Overall Experience 
Rating:
5.0

GREAT place and great service

ROGER MARSHALL  |  First Impressions 
Rating:
5.0

Rainy, the customer service agent at this location, was flawless and extremely helpful. The entire transaction was smooth as butter. Thank you, Rainy!

Rene Morgan  |  First Impressions 
Rating:
5.0

The service was great,

Mousounka Isaac  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mona Belgrave  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EVELYN LUCIANO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAUL BLAIR  |  Overall Experience 
Rating:
5.0

The crew was great, from phone contact to moving in... five stars 🌟🌟🌟🌟🌟

LOUIS BERDELLANS  |  First Impressions 
Rating:
4.0

The unit I rented has a gate that is very hard to lift, and the safety pin for the lock is close to imposible to locked. Basically my wife was there for 2 hours just trying to lock the unit

Ricardo Schippers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julio Vall de Ruten  |  First Impressions 
Rating:
3.0

Process is too complicated. One attendant did not fully understand process and passed on to another....She was helpful but did not know exactly where the space was located in the lot but did assist in finding it and expressed understanding that moves are stressful which I appreciated.

EVELYN LUCIANO  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARGARET WATT WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUAN ARTEAGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dan Lovallo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisbeth Jones  |  Online Move In 
Rating:
1.0

We rented a 10x20 warehouse at the facility in Sunrise. Based on our renting of truck the warehouse was supposed to be free for the first month. when we were there no warehouse available 10x20 and no reservation. We also paid the insurance. Very poor communication Giovanni Arnaboldi

Giovanni Arnaboldi  |  First Impressions 
Rating:
5.0

Very helpful

LOU WRIGHT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Vaughn  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sandra Bent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Postel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ann marie campbell  |  Overall Experience 
Rating:
5.0

Excellent customer service service

Ivan Chapiro  |  First Impressions 
Rating:
5.0

Todo muy bien

junieth quezada  |  Overall Experience 
Rating:
1.0

My storage was reserved and given away to someone else before I arrived I was sent to multiple locations in search of a unit. I was forced to use the biggest most expensive unit because after uhual inconvenienced me they had me pay two times what I would’ve if the unit I originally reserved had been ready and available to me as I was told when confirming my reservation and order. Poor customer service, poor communication, bad experience. I would not refer anyone to uhual.

BREANNA ESPEUT  |  Overall Experience 
Rating:
5.0

Great customer service

destiny pompey  |  First Impressions 
Rating:
5.0

Phyliss was wonderful

SATPAL KAUR*** SAUTMAN  |  First Impressions 
Rating:
5.0

Thank you Phyllis for your help

Marie Rousseau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hector Valencia  |  Overall Experience 
Rating:
5.0

Had storage there for years. Never an issue. Would definitely recommend to anyone.

RICHARD BROWN  |  Overall Experience 
Rating:
5.0

There I a gentleman there that works non stop and he is amazing. The whole staff is but one stands out. Would highly recommend

JUSTIN MERCER  |  Overall Experience 
Rating:
1.0

I close my account out at 10/18/2021 and half of my stuff was filled with roach and rat urine and pecies, I jadnot throw away half of my stuff

AVEIDA GIFFORD  |  Overall Experience 
Rating:
5.0

Phyllis is an excellent gm

Frank Hollins  |  Overall Experience 
Rating:
5.0

Clean and very well maintained area. Phillis and her staff were very courteous and helpful. Great place.

URBANO PINEDA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Strulovitz  |  Overall Experience 
Rating:
1.0

First the person in charge told me to leave because another customer on line was trying to have my place. Sscond he told me that my reservation wasn’t on the computer Third he told me that the space i reserved and paid wasn’t available anymore. After that i left telling that I was calling my lawyer. After that the clark went outside and he told me that he found my space. Horrible experience and attitude

Giovanni Arnaboldi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esnaider Arias  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brochelle duncanson  |  Online Move In 
Rating:
1.0

We paid for a unit on Friday and when we needed it on Saturday they had freshly paved around the units and couldn’t be driven on. We spoke to a representative in person who guaranteed access on Sunday. When we called to see about unloading into our unit on Sunday morning they said it was still not available. This inconvenience was never communicated with me and caused serious problems as we had people lined up to help with the move on Saturday. We had to park the trailer overnight Saturday and when we tried to access our paid unit on Sunday it was still “not available”. We requested a refund and the representative advised up to 10 business days to process which I feel is unacceptable. We were so upset that we found another company to do business with for a more reasonable rate. We were very unsatisfied with our experience with the location at 4747 N Nob Hill. Side note the representative did allow us to use one of the Utility Dolly’s for the 2 days free of charge and for that we were thankful.

Craig Ney  |  Online Move In 
Rating:
5.0

Kenneth and Maureen helped a lot they are great!

JESSICA NASH  |  Online Move In 
Rating:
5.0

Rohail and Maureen was simply the nicest most helpful employees there. They assisted us with any concerns we had throughout our time renting. They both were professional and made everything a smooth process .. great attitudes and hard working with positive attitudes ty U-Haul for making our experience a great one !! 10 stars :)

Lisette Ferrer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald maurer  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

Frank Suarez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FREDY ARELLANO  |  First Impressions 
Rating:
5.0

Phyllis was a charm. Friendly,knowledgeable and very professional. Note* she needs a golf cart( way too much walking) Thanks for your help phyllis.

Barbra Fitzgerald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARMANDO LUCIANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie Deleon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joe halenar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICO VISCIANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saira Khaja  |  Overall Experience 
Rating:
5.0

Everything was self explanatory, and to do everything online was ( check in ) awesome 🤩

DEREK PIXLEY  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Frank petrelli  |  First Impressions 
Rating:
5.0

GM and staff were excellent, very helpful and professional!

Adolfo Diaz  |  First Impressions 
Rating:
3.0

The unit door was old and hard to open. Then it only went up half way. When office was told about it the woman so..oh, they just need a little greasing. I asked her to please do it before my next visit and received no response.

Richard Ciotti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon collet  |  Overall Experience 
Rating:
3.0

Check payments were lost several times at this location only to find the payment after the due date. Somewhat stressful!!!

Peter Zaccario  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMMANUEL WESTBROOKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nadine Friedman  |  Overall Experience 
Rating:
1.0

The facility was nasty. There were people hanging out working on their cars and conducting business. I couldn’t drive the uhaul down the lanes to get to my unit. I got stuck trying to turn a corner because the truck was big and the lanes were narrow. I cancelled the unit and went to another facility. Extremely disappointed.

Christine Collins  |  Online Move In 
Rating:
2.0

I gave a below average score for the facility itself. The door was hard to open and was stuck shut at one point. The unit leaked water whenever it rained. My couches had water stains but not too bad. They need to fix that unit before renting to anyone else.

Karlene Laster  |  Overall Experience 
Rating:
5.0

The best service I ever get! The manager and the staff are great !! Desist me above and behind thank you guys

Dror Sheleg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

courtney scott  |  First Impressions 
Rating:
5.0

Staff is amazing

Mahaindra Ramsaran  |  First Impressions 
Rating:
5.0

Needs were taken care of

Carlton Bethel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ossie Tovia  |  First Impressions 
Rating:
3.0

Unit was dirty. Severe potholes in front of my unit and I have items on wheels that need to go through it making it extremely difficult. Unfortunately this is the only unit available.

Deanna Cruz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDRACE JEUNE  |  Overall Experience 
Rating:
5.0

All good

MARK FINKEL  |  First Impressions 
Rating:
2.0

Very rude and not helpful at all lady in the office. Very negative attitude. Thank God I did it on line and definitely not with her.

MaryAnn DeLeon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gaston Ycaza  |  First Impressions 
Rating:
5.0

There was only one time Out of all the times I went in there was water leak in the ceiling in the front office, other than that the place was cleaned and well kept up with. Staff was always friendly, sometimes the wait time was a bit long but by them being friendly the wait was ok.

Danica Pinkney  |  Overall Experience 
Rating:
5.0

The only problem is this facility has mechanics working on cars racing through the property ,very dangerous environment lately

BARMIA LTD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter Montgomery  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tristan Durfy  |  Overall Experience 
Rating:
5.0

Friendly staff , fast service

Fernando Vitor  |  First Impressions 
Rating:
4.0

The app was not walking when it was time to return the truck. The lot offered to close the and he did not. Please fix this app. Thank you

Martha BOROM  |  Overall Experience 
Rating:
1.0

I will never ever ever use this facility ever. I don't like to complain, I am usually very understanding, but, wow the service was terrible, they left the poor guy by himself at the counter with a line of people, when the manager stopped by, she started that she is not working, she is off.

myrane Gonzalez  |  First Impressions 
Rating:
5.0

The rep was very helpful friendly and new product line excellently he's a great great asset to the company

pauline stewart  |  First Impressions 
Rating:
4.0

Hard to move out online, especially when you are far away from the storage. The current policy is to go into the office move out. If you can rent car contact less one should able to do so with a storage unit.

Nikita Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa myers-nava  |  First Impressions 
Rating:
5.0

The manager and the staff very nice and very helpful!! Just moved here after a long Drive and they did more and behind for me. Thank you so much Dror

Dror Sheleg  |  First Impressions 
Rating:
4.0

It is a VERY OLD facility and it is evident that the pathways in the interior facility was designed 50+ years ago. If it weren't for the location and very helpful staff, I'd store my belongings elsewhere.

GARY MAXWELL  |  First Impressions 
Rating:
5.0

I found the Staff to be exceptionally helpful and pleasant.

elizabeth markham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorna Robinson  |  First Impressions 
Rating:
5.0

I love the lady don’t know her mane

Jorge Barriga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Slava Feige  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Martha BOROM  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff. Helped find the perfect unit for my needs. Satisfied overall with the companies pricing and accessibility.

Medwin Macea  |  First Impressions 
Rating:
4.0

The front desk was very knowledgeable and polite she made me feel welcomed

Audrey Banks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dawn Easterling  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Amy Melendez-Dominguez  |  Online Move In 
Rating:
5.0

Very clean facility and excellent employees that are very knowledgeable and can answer any questions you may have.

STEVEN MARGOLIS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Fredy Vega-lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Davidoff  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DuJuan Tucker  |  Overall Experience 
Rating:
5.0

Thank you for your help

PAUL BLAIR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michandra Williams  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Edward Henderson  |  Online Move In 
Rating:
5.0

Friendly people and great service

sharon collet  |  First Impressions 
Rating:
5.0

The main guy who helped me, Rohan was great; went beyond his duties to make sure my experience was top notch

DuJuan Tucker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anette Labra  |  First Impressions 
Rating:
5.0

Sheila was the best & so helpful.

NAVA JACOBSON  |  First Impressions 
Rating:
4.0

Maureen was direct, and straight forward, but helpful and friendly

brett toote  |  First Impressions 
Rating:
5.0

Mrs Arnold the owner was very attentive. Definitely recommend

Neil Kerch  |  First Impressions 
Rating:
5.0

I always use this location for truck rentals also..always a good experience. The storage facility is good, staff is friendly.

CLEVE JOHNSON  |  Overall Experience 
Rating:
5.0

The owner was extremely accommodating & helpful. She made my experience an A+ !

Brittany Cutter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ladys Dennison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natasha McBean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Guacho  |  First Impressions 
Rating:
5.0

Fast, efficient, and professional. Exceeded my expectations. Special thanks to the owner/manager Ms. Arnold. She is well informed and provided first class customer service.

MONICA LAMBERT-SYLVESTRE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Snell Fontus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deidre Hernandez  |  Overall Experience 
Rating:
5.0

THE PAVEMENTS BETWEEN BUILDINGS NEED TO BE MAITAINED BETTER AND HOLES TO BE FILLED

Milan Dedek  |  Overall Experience 
Rating:
2.0

I have my date due on January 5th, and I give up my storage unit on January 4th, unfortunately they send me an email tell me I am past due on my payment, I called them back and explained to them don't have a storage, they say they will fix it, 2 weeks past and they called me again telling me you past do, I was really mad at them, she say you tell us, I said I did and I rent a uhaul to get my things out. Just it was awful experience plus there was a big cockroaches in my boxes.

Zackaria Atout  |  Overall Experience 
Rating:
4.0

Got one of the larges unit in the facility. Air conditioned, but had a regular door to access the unit. I was expecting a garage size door. As a result, we were not able to store certain objects because they could not fir through the door. The largest units on the property should have garage sized doors.

Snell Fontus  |  First Impressions 
Rating:
5.0

Mrs. Maureen, Mr. Rohan. And Quana were all awesome! Excellent service everytime I rent at this location. They are all the reason why I prefer this location at Nob Hill Rd.

Anthony Robbs  |  Overall Experience 
Rating:
1.0

The truck was all over the place. I did not feel safe driving. It kept pulling to the left I almost hit a curb. We told someone there but unsure if they cared. There was too much heat blowing from the engine inside the driver side

STEPHANIE CUEVAS  |  Overall Experience 
Rating:
5.0

I am still amazed at how awesome this storage is. Highly recommendable.

PAMETA CRAWFORD  |  Overall Experience 
Rating:
2.0

During a worldwide pandemic, once I fell into a low place financially, Uhaul did not give me options to pay what I could or a reduced amount or even an extension. They let me know if I didn’t have the full amount, my things would be auctioned. I lost e everything.

Nikki Mcelhaney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Davidoff  |  First Impressions 
Rating:
1.0

Those people are rude and unprofessional never again

CHRISTLENE SIMONVIL  |  Overall Experience 
Rating:
4.0

First time customer should have more time to code in

PATRICK AYTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lowanda Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita Chambers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ralph Morello  |  Overall Experience 
Rating:
5.0

Very helpful and nice. Very professional. Will definitely recommend to anyone and everyone

james park  |  First Impressions 
Rating:
5.0

N/A

Kevin Cowger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Milangela Aldana  |  Overall Experience 
Rating:
5.0

Cherie is by far an excellent representation for the company. She is excellent with customer service. She gave me a wonderful experience with move in. She went above and beyond and made me feel at ease. I would use this location again simply because of her excellent service

Michelle Bonnick  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Neyra Perkins  |  First Impressions 
Rating:
5.0

There seems to have been something that got into my space as there were papers that were chewed up. Nothing vital, but you should be noted.

KEVIN JAMES  |  Overall Experience 
Rating:
5.0

The nob hill location was Excelente. Manegment & crew . But the UHALL in the 800 number is the worse in comunicación is no good

lionel paredes  |  First Impressions 
Rating:
3.0

the roof above the units is in need of repair.

Doreen Schrom  |  First Impressions 
Rating:
5.0

Extremely grateful to the entire U-Haul team. My experience was for more than 3 years where they gave me the best attention in addition to the security that they always gave to my belongings. Thank you and I want to wish you many successes and blessings

Luis gutierrez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDY MARDAR  |  Overall Experience 
Rating:
5.0

Getting the storage was quick and easy. All of the staff were friendly and very helpful

Rosemary Blaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ethel Hicks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sergio Chinea  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERTO VILLA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Morello  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GEOVANNI DIAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delano Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HILDEGARD MIETH  |  First Impressions 
Rating:
5.0

Ms Maureen smart provided excellent service she was patient, polite and answer all my question she helped me quite a bit today Thank you!

PAULA WEBSTER  |  First Impressions 
Rating:
5.0

The manager was very helpful and she made sure everything went smooth throughout the move in

Jaison Lecount  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline del Valle  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kelly Fernandez  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Iriah Freeman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Brown  |  Online Move In 
Rating:
5.0

Very clean well kept facility and friendly staff very helpful specially the manager she is great. Thanks you all.

JUAN FIGUEROA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nigel vieira  |  First Impressions 
Rating:
5.0

Great customer service, convenience location. Lowest rate within the area. Totally worth the visit before going somewhere else. Personalized assistance from the owner Josh, manager Cherie and the entire crew. Nothing bad to say from this location. Thank you all.

Hugo Puerta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Azevedo  |  Overall Experience 
Rating:
4.0

Good place to do business with

henry nino  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fredy Schmiele  |  Overall Experience 
Rating:
5.0

All businesses should take notice of how this specific U-Haul facility is operated from the manager to staff. If there were 10 stars they would get it. I rented a vehicle and was very happy with it. I took advantage of the free one month rental and was not disappointed. The staff was so polite it seemed to exude an air of friendliness even to the customers. Best description....”Wow!”

CHRIS ARTIS  |  Overall Experience 
Rating:
4.0

Way over Priced

FAX SIGN BANNER INC. ROCKI PRESTA  |  Overall Experience 
Rating:
5.0

A very clean and well kept place for your storage. The staff in is very helpful and knowledged on their facility.. I would recommend this business to anyone. Well done Uhaul Storage. 🤗

KATRINA BYRD  |  Overall Experience 
Rating:
3.0

For someone who was a customer for 14 years your prices were absurd. The fact you kept raising the prices and wouldn’t work with me for a lower price shows you don’t care about your customers. I am now saving $100 a month moving my storage to a different facility. Will not recommend Uhaul for storage just based on this alone.

LEIGH COLLEEN*** GAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alison Wright  |  Overall Experience 
Rating:
5.0

Staff are very polite and helpfull, charismatic and patience, i will recommend this.place for the service .

Richard Zamora  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carin Green  |  First Impressions 
Rating:
5.0

The manager Cherie was the absolute best . She took care of me . She was kind and professional at all times . I really appreciated her service .

KATHY LEWIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL BARRY  |  Overall Experience 
Rating:
4.0

Street aisles between storage rooms are narrow, impeding two trucks to drive side by side.

Sergio Lizano  |  Overall Experience 
Rating:
5.0

cherry the manager was always helpful and very nice

KEVIN AHRINGER  |  Overall Experience 
Rating:
5.0

A little disappointed after I reserved a climate controlled storage unit and moved all my things in I noticed on my receipt “ no climate controlled”. When I phoned in and spoke with the rep he stated this storage unit 10 x 10 x 5 does not have any climate controlled. Wish I was told prior to moving my electronics and leather furniture in. I have plans to utilize the unit into August. That’s a long time to keep things in this unit.

candace ali  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT BAKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne McKenzie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS ARTIS  |  First Impressions 
Rating:
5.0

Manager is exceptional. I hope this gets to someone in the company so they can see that she should be an extremely valued employee.

Cynthia Marx  |  Overall Experience 
Rating:
4.0

Everything went well except I just discovered you continued billing me after I closed the account

lenard powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Leuridan  |  First Impressions 
Rating:
5.0

Only problem I found were roaches running out of my storage boxes as I removed them from my storage unit. Had to put bug bombs in the U-Haul truck overnight so as not to transfer any bugs to new local

CHRISTOPHER EASTBURN  |  Overall Experience 
Rating:
5.0

All personnel is friendly and knowledgeable. They provided all the information I needed for the moving and storage transition. Great service. Thank you!

Maria Marchan  |  Overall Experience 
Rating:
4.0

Great

SHERLON WHITE  |  First Impressions 
Rating:
5.0

As I was departing from my account, the store personnel was so personal and asked why. He did not have to ask. After I told him I successfully completed my mission, he smiled and said thank.

emily halaby  |  Overall Experience 
Rating:
5.0

Highly recommended this location for all of your Storage and Moving needs.

CHRIS LILLEY  |  Overall Experience 
Rating:
5.0

Everyone made my moving transition very smooth. At this location all personnel is courteous, professional, and friendly. Thank you for all your help and guidance!! Highly recomendable!!!!

Maria Marchan  |  First Impressions 
Rating:
5.0

Cherie and Ken are both very professional and caring. To the customers. Love this location and will continue to use in the future. Highly recommend for customer service and location.

JANICE ELLIS  |  Overall Experience 
Rating:
5.0

I had no issues.

LORNA ROBINSON  |  Overall Experience 
Rating:
5.0

Extremely friendly and very helpful folks

Cynthia Marx  |  First Impressions 
Rating:
5.0

Excelent

Nidia Bernacki  |  Overall Experience 
Rating:
5.0

very pleasant person.

MICHAEL KOCHLANY  |  First Impressions 
Rating:
5.0

The staff was very welcoming. Great customer service

ginalee valentine  |  First Impressions 
Rating:
3.0

Good customer service.

Dale Keizs  |  First Impressions 
Rating:
5.0

Excellent Service

Reinaldo DeSilva  |  Overall Experience 
Rating:
5.0

Excellent customer service.

diana hurtado  |  First Impressions 
Rating:
5.0

P

RHONDA LAFLEUR  |  Overall Experience 
Rating:
5.0

Great service! Good experience Everyone very helpful!

james harris  |  First Impressions 
Rating:
5.0

I will definitely recommend it to my friends and family

Efron Karell  |  Overall Experience 
Rating:
5.0

All explanation about operation and direction given well done

martin garcia  |  First Impressions 
Rating:
5.0

You got a great bunch of people their excellent service

KIRK STEWART  |  First Impressions 
Rating:
3.0

Not enough service reps avail to handle all the reservations. There were 2 reps available who had to handle EVERYTHING. My morning UHaul Van pickup took 45 minutes. Way too long!!

WILLIAM CONFARE  |  Overall Experience 
Rating:
5.0

Very Nice Manger so friendly

KENNY HAZIEN  |  First Impressions 
Rating:
5.0

Staff was always professional and always answered my questions. The place was easy to get in and out of as well. Thanks.

kyle warrior  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and professional. It was first time renting a storage. Everyone was very nice!

margret nascimentl  |  Overall Experience 
Rating:
5.0

I enjoyed my experience with uhaul Sunrise, the location was convenient, staff were friendly and helpful, the prices were reasonable.

richard weber  |  Overall Experience 
Rating:
5.0

Staff was very helpful and respectful of my time.

STEVE TURNIER  |  Overall Experience 
Rating:
5.0

Excellent

Vivien Saunders  |  Overall Experience 
Rating:
5.0

Excellent service

RICHARD COMPTON  |  First Impressions 
Rating:
4.0

Everyone was really nice. My only issue is that when I called several times to make sure the storage unit was cancelled I was on hold for a very long time over 20 mins with no one picking up at all.

Simon Shoucair  |  Overall Experience 
Rating:
3.0

I never ever found s dolly in the facility to move things in or out. I got a vackache once due my effort to move heavy thinks from the car to the atorage inside of the building. Monthly payments high.

juan garcia  |  Overall Experience 
Rating:
5.0

Thank u for your love assistance you all have done a great job thankvyou

VALRIE FRANCIS  |  Overall Experience 
Rating:
5.0

Cherie is a pleasure!

TINA LEKJARUN  |  First Impressions 
Rating:
5.0

I might have his name wrong but he was super helpful and nice...Rohan? He was working early yesterday morning when we came in (May 13th @ 9am) He was great and took really good care of us!!

Simon Shoucair  |  First Impressions 
Rating:
5.0

Every time I come in everyone is very helpful.

ellen miller  |  Overall Experience 
Rating:
5.0

please see other review already sent … A1+++ facility … Cherie, Robert, Ken, Frank … all SO NICE to work with, made me feel welcome and offered me ANY assistance I should need, RECOMMENDED LOCATION!!

Daniel Frieling  |  First Impressions 
Rating:
5.0

Great service

george kameka  |  Overall Experience 
Rating:
3.0

Two associates (owners) for more efficient and timely customer service should be presented at all times. It almost

Vivien Saunders  |  First Impressions 
Rating:
4.0

I’ve been using U-Haul for many years and I never had a problem so far they’ve been good to me

Philippe Posy  |  Overall Experience 
Rating:
5.0

prefered customer

vernon ashton sr  |  Overall Experience 
Rating:
5.0

Friendly and very resourceful staff.

WILFRED RIVERA  |  First Impressions 
Rating:
5.0

I had a great experience at U-hual. Staff was super friendly and helpful. The process for getting a truck and storage unit was easy and simple. Very happy with U-haul.

Carlos Barreras  |  First Impressions 
Rating:
5.0

Good service

sabina pineda  |  Overall Experience 
Rating:
5.0

Very

Rinna Sanchez  |  First Impressions 
Rating:
3.0

My furniture was damaged because of water

Tracy Thomas  |  Overall Experience 
Rating:
4.0

They charged me for gas on top of what they had already charged me. Not happy at all about that

ANA MARIA HERNANDEZ  |  Overall Experience 
Rating:
5.0

Very interesting people. Cherie, Rohan and Joshua. Thank you very much for your help.

danielle chevrier  |  First Impressions 
Rating:
5.0

👍

THOMAS RUBINO  |  First Impressions 
Rating:
5.0

The staff is always friendly. The owner is terrific and always available.

LAURA FUSARO  |  Overall Experience 
Rating:
4.0

No comment

NETALIA VELEZ  |  Overall Experience 
Rating:
3.0

Took forever to get our unit because of computer problems. Unit we were given already had a lock on it and had to get a new unit. There was only one cart to use in building. Abundant misinformation

audrey Leete  |  First Impressions 
Rating:
5.0

n/a

MICHELLE BRAXTON  |  Overall Experience 
Rating:
5.0

To all - thank you! All of you are friendly and helpful, and nice to know. I didn't need you much - after all it's storage, lol - but when I did, I got exactly the help I needed.

JAMES POURNARAS  |  Overall Experience 
Rating:
5.0

Sherry and staff very professional and cu

richard caruso  |  Overall Experience 
Rating:
4.0

I had no problems at all .

JAY AIMIS  |  Overall Experience 
Rating:
5.0

Helpful, friendly, and super efficient staff. Clean, secure, and easily accessible storage units. Great location. A+ Thank you!

Diane Laframboise  |  First Impressions 
Rating:
5.0

I love miss Cherie and staff

KRISTINO SMITH  |  Overall Experience 
Rating:
5.0

I told friends about the facility and recommended to use it.

nydia vega  |  Overall Experience 
Rating:
2.0

I called the office to set up payment for over due storage. I was told if I pay by a certain date I would be able to save my unit. My unit was sold and my info given to a perfect stranger to inform me

Tanya Jones  |  Overall Experience 
Rating:
5.0

Excellent place for all yours storage needs

EFRAIN KARELL  |  Overall Experience 
Rating:
5.0

Been there for a good while and never had a problem. Great employees and friendly, considerate, helpful.. Sherri took care of my every need. Thank you for everything.

patricia lee  |  Overall Experience 
Rating:
5.0

.

JOYCE WALSH  |  Overall Experience 
Rating:
5.0

Great Service

Daniel Veasy  |  Reservation 
Rating:
4.0

Very good!!!

Jose E Concepcion  |  Overall Experience 
Rating:
5.0

Cherie is so wonderful and helpful. I received excellent service. Thank you.

jan dynes  |  Reservation 
Rating:
5.0

Excellent services

Judith Sandoval  |  Overall Experience 
Rating:
5.0

The staff was very courteous and Attentive.👏🏾👏🏾👏🏾

Claudia Russell  |  Overall Experience 
Rating:
5.0

Friendly and accommodating at every level..

Louis Berdellans  |  Overall Experience 
Rating:
4.0

Great experience.

Wilhelm Guggisberg  |  Overall Experience 
Rating:
5.0

Very professional

HAROLD SEENEY  |  Overall Experience 
Rating:
5.0

This is the type of service you pay for!! From the moment I came everyone was so helpful. When I thought I misplaced my unit Saturday everyone jump to help. Thanks gentleman

JONATHAN ZAMIS  |  Reservation 
Rating:
5.0

People I dealt with were excellent caring and patient.

jon levine  |  Reservation 
Rating:
5.0

Excellent face to face customer service

alma little  |  Reservation 
Rating:
5.0

The service is always great at this facility. U Haul might be better off with a rewards program or membership program for ongoing or multi use customers.

TIM WALKER  |  Overall Experience 
Rating:
4.0

Dead roaches in hallway need to be swept out on daily basis

Wesley Lasher  |  Overall Experience 
Rating:
5.0

Absolutely love the manager and overall had a great experience storing my things.

steven forte  |  Overall Experience 
Rating:
5.0

I have used this storage servel times. thanks for your assistance to my needs. God bless you all.

Earline Session  |  Overall Experience 
Rating:
5.0

I am a pharmaceutical rep. I use U-haul to store samples/literature.

AARON JONES  |  Overall Experience 
Rating:
5.0

Everything was excellent and convenient and the staff was always great, friendly and accommodating. If I ever need a storage unit again, I would definitely return with no hesitation. Thank you!

LAURA GOMEZ  |  Overall Experience 
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