Customer Reviews for U-Haul Moving & Storage of Stamford

6,514 reviews

25 Jefferson St   Stamford, CT 06902
(Canal St, LIMITED TO NO CUSTOMER PARKING.)

(203) 324-3869

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(203) 324-3869

25 Jefferson St
Stamford, CT 06902
(Canal St, LIMITED TO NO CUSTOMER PARKING.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Due to different life circumstances, I had a varying number of storage units in the Stamford Uhaul storage facility for over 6 years! The staff there were always so wonderful; friendly, helpful and accommodating, and the building was convenient to get to, as well as clean and easily accessible whenever I needed to add or remove anything to my storage units. Through many life changes, it was always a comfort to know my stored items were in good hands and under a watchful eye at the Stamford Uhaul Storage facility. Thank you!

Ann Clayton  |  Overall Experience 
Rating:
2.0

Charge for cleaning when just had to remove a garbage can left by mistake

TIM DODMAN 
Rating:
1.0

The truck drove horrible- suspension/alignment shot and check engine light on. This truck was not safe to rent out.

Dragan Pankerican 
Rating:
5.0

Gwen was great! Thank you for making the experience nice and easy for me. Matt

Matt Sullivan 
Rating:
3.0

After drop off I was charged an additional twenty dollars without any explanation!

Kurt Blacker 
Rating:
4.0

Customer did not leave a comment.

Taylor Dawson 
Rating:
5.0

Gud

marco garcia 
Rating:
4.0

Customer did not leave a comment.

Odniel Barbot 
Rating:
5.0

Customer did not leave a comment.

YAROPOLK KULCHYCKYJ 
Rating:
5.0

Customer did not leave a comment.

Dennis Thompson 
Rating:
5.0

Darme un descuento ya que soy un cliente

Pedro Guardado 
Rating:
5.0

your team on the ground was great! thank you!

Daniel Tenney 
Rating:
4.0

Professional

Yoram Gabay 
Rating:
5.0

Customer did not leave a comment.

mildred nieves 
Rating:
5.0

Let them know how to turn on the interior lights. There was no switch next to the light on the roof. Staff was courteous and professional. Did not feel rushed. Return was very easy. Simply returned my key and was emailed my receipt.

David Walshin 
Rating:
5.0

Customer did not leave a comment.

PATRICK RYAN 
Rating:
5.0

Customer did not leave a comment.

Benjamine Harrison 
Rating:
5.0

Customer did not leave a comment.

allen COLLINS 
Rating:
5.0

Customer did not leave a comment.

Joseph Carriero 
Rating:
5.0

Customer did not leave a comment.

Masiah Cooper 
Rating:
5.0

Todo está bien

marco garcia 
Rating:
2.0

I was overcharged by 50 miles and no one has been able to address my dispute in a timely manner. Ebony at main CS was fantastic. Mason at the local branch was incompetent.

Scott Cackowski 
Rating:
5.0

Customer did not leave a comment.

Samantha Pinto 
Rating:
5.0

Exactly this was quick affordable and no wait. Loved it

Gloria Whitaker 
Rating:
5.0

Make sure tire pressure is checked before each vehicle goes out - I had to top-off one tire, which was no big deal for me, but it struck me as being an important oversight. Other than that it was a fast, simple and easy process. The van was great - clean and perfect for the job.

Patrick Barnard 
Rating:
4.0

The staff was somewhat helpful. They gave me the wrong key. The vehicle was in a dark location and I could not see. The app did not work for the damage on the vehicle. The vehicle damage should already be on the form.

Donna Bailey 
Rating:
5.0

Customer did not leave a comment.

Mark Ragone 
Rating:
2.0

The app didn’t work so I couldn’t pick up remotely. The amount of paperwork is so much and then you have to repeat again when you pick up. Makes no sense.

Oliver Wilcox 
Rating:
5.0

Lady working at the time was super friendly and helpful.

RANDY KRAUSMAN 
Rating:
5.0

Customer did not leave a comment.

CARLOS NIVICELA 
Rating:
5.0

The gentleman at the front desk was excellent. He helped with an app for truck driving. Much appreciated!!

Robert Rewey 
Rating:
5.0

Customer did not leave a comment.

Steven Bastin 
Rating:
5.0

Customer did not leave a comment.

allen COLLINS 
Rating:
5.0

Customer did not leave a comment.

Samantha Pinto 
Rating:
5.0

Drop was super easy with Jack. No issues took 2-3 mins

Travis Lytle 
Rating:
4.0

Customer did not leave a comment.

Francis Gehring  |  Overall Experience 
Rating:
5.0

Wonderful experience renting and returning the car carrier trailer.

Robert Sgro 
Rating:
4.0

Really nothing every was great

Matt Thomas 
Rating:
5.0

Customer service was the best I’ve experienced at UHaul. I will rent again from the Jefferson Street Stamford location.

Elisa Ayala 
Rating:
5.0

Customer did not leave a comment.

Francisco Joj-Ixcol 
Rating:
5.0

Was the best rental experience, the costumer service was outstanding The vehicle was spotless

Daryl Blattberg 
Rating:
3.0

Customer did not leave a comment.

Fredora Douglas 
Rating:
5.0

Customer did not leave a comment.

Joseph Hourihan 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Orozco  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Lobrano 
Rating:
5.0

Customer did not leave a comment.

John DeVita 
Rating:
5.0

Excellent

stewart silverstein 
Rating:
5.0

Customer did not leave a comment.

juledah wilson 
Rating:
5.0

The whole front staff and even the person who received the truck back were very helpful and pleasant.

David Salamea 
Rating:
5.0

Customer did not leave a comment.

Anthony Imbrogno 
Rating:
5.0

Customer did not leave a comment.

Nancy hayes 
Rating:
5.0

Customer did not leave a comment.

Carlo Roch 
Rating:
5.0

Customer did not leave a comment.

Michael Davies 
Rating:
5.0

Customer did not leave a comment.

Linda Ciuro 
Rating:
5.0

Quick pick up, love that they stay open until 7pm. Staff was super friendly. Thank you!

Brenda Texeira 
Rating:
5.0

Brittany is extremely well composed and pleasant. The U-Haul location can be very busy and Brittany is always courteous, professional, and helpful.

Philip Radtke  |  First Impressions 
Rating:
5.0

Place is efficient and no issues. Always in and out. Will always recommend.

Emanuel Burgos 
Rating:
5.0

Customer did not leave a comment.

Norman Colo 
Rating:
5.0

The computer system was crazy slow during pick up

Jeremy Mordkoff 
Rating:
5.0

Customer did not leave a comment.

Peter Kuno 
Rating:
3.0

Customer did not leave a comment.

Edward W. Bickford 
Rating:
5.0

Customer did not leave a comment.

Franz Ruggeberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Piotr Czekan 
Rating:
5.0

Customer did not leave a comment.

Marnie DuPree Nelson 
Rating:
5.0

Good service

Jose Guerrero 
Rating:
5.0

Good

shimin chen 
Rating:
4.0

Customer did not leave a comment.

Perodin Lesperance 
Rating:
3.0

Customer did not leave a comment.

James Goulden 
Rating:
3.0

Customer did not leave a comment.

sergio Desousa 
Rating:
5.0

Friendly staff

perry Pamela 
Rating:
5.0

Very Nice Customer Service

PATRICK RYAN 
Rating:
4.0

Customer did not leave a comment.

Jin Seo 
Rating:
5.0

Luis Santos, the U-Haul agent agent I dealt with at both pick-up and drop-off was exceptional - super helpful. Made sure I had the right moving supplies, organized alternatives when an item was out of stock and just made the whole process easy and stress free.

Andrew Terrell 
Rating:
2.0

The lady who checked me in was absolutely terrible and rude. She was annoyed from the moment I came in and was unwelcoming. She was unhelpful and they failed to provide my reserved equipment, saying they needed to save the ones they had for other reservations…she was not helpful in finding another solution. After about 40 minutes of rude customer service, they realized they had an extra in inventory and the lady said, “take it and get out.” Definitely will not be going back there again. Extremely rude.

JELENA FREELOVE 
Rating:
5.0

The location was great, with great employees that were very helpful and customer service-oriented. My recommendation for Uhaul generally: recently you’ve been relentless in putting the burden on the customer with automated services to personally inspect the vehicle, to upload their own documents, etc. Your rental business is becoming very impersonal as a result. Additionally, you are really “nickel @ dime-ing” your customers. You now charge a fee of $30 fee for failing to return an absolutely full tank of gas, in ADDITION to charging extra-premium prices for replacing the fuel? And now you charge $20 to drop-off at night? Other businesses are looking for ways to improve their customer service and show they care. Uhaul is doing the opposite, making rentals so self service, more work, and more expensive. Especially when customers usually have a reason when they don’t top off the gas, to levy a $30 fee, so much more than the rental, in addition to the inflated gas price, is uncaring and incredibly greedy. It also shows that Uhaul will charge customers any additional fees it can, as long as it’s not worried about competition.

Winifred Gulyas 
Rating:
5.0

Excelente service

Iran Gomez 
Rating:
5.0

Customer did not leave a comment.

Alexa LaVersa 
Rating:
5.0

This is the best rental office I have used. I don't have any criticisms. During their reconstruction they have managed great.

JOSHUA MAYO 
Rating:
5.0

Customer did not leave a comment.

Kellie Arevalo 
Rating:
4.0

Customer did not leave a comment.

Erik Gross 
Rating:
2.0

I specifically asked for a street level 5x5x9 and I was shown a 5x2x9 (a triangle room)And I ended up with a 3rd floor unit with a leaking roof... there was water every where! Absolutely terrible

Stephanie Magrath  |  First Impressions 
Rating:
1.0

Manager was very rude and nasty. Don’t bother using this site. Would never go back nor would I recommend to family or friends. Poor poor customer service.

David Sinishtaj 
Rating:
1.0

there was only 3/4 of a tank of gas when i took possession, not 7/8 as described. I was charged a $25 cleaning fee when only a small amount of dust at the door edge which took no more than 5 seconds to blow out with a leaf blower. My bill was padded and inflated unfairly. Please remove the $25 cleaning fee. It is outragous. Gordon Thurber

GORDON THURBER 
Rating:
5.0

The vehicle was in fine shape except that the cargo door was a bit wonky - its overall action wasn't very smooth and the last foot or so closing was difficult, often taking 2-4 tries to get it down to where it could be latched. That said, the staff at this location (Licby, Gwen and Jack) were very pleasant to deal with. Most of my interaction was with Licby who gave great customer service at pick-up and drop-off.

Henry Hayssen 
Rating:
5.0

Morning person was very nice

Gregory Massa 
Rating:
5.0

Customer did not leave a comment.

Becca Schneider 
Rating:
5.0

Mui buen servicio

jose alverez 
Rating:
4.0

Customer did not leave a comment.

Kathy Bambace 
Rating:
5.0

Customer did not leave a comment.

Andres Lopez 
Rating:
3.0

The return experience was horrible!! Everything went well up until the time I went to return the truck. The location was closed. The app did not work and I called and got a very rude U haul rep in the truck return department. I asked to speak to a supervisor she put me on hold, then hung up one me.. By the time I found somebody that helped me I was in tears!! It doesn't matter how the rental experience is when you come to return the truck and you have to go through a nightmare like I did It makes the whole experience sour!

DEBORAH ROBERTS 
Rating:
5.0

Young man upfront was very genuine polite and a pleasure to interact with

Carlos Hernandez 
Rating:
5.0

Helpful staff, safe facility, good location, reasonable rates. What else can you ask from a storage facilty?

GEORGE GIBBONS  |  Overall Experience 
Rating:
5.0

The car had damage scratch, did not tell me till I drove back home, I found the damage. Should tell me the car statues when give the key.

Biao Hou 
Rating:
4.0

Customer did not leave a comment.

Chris Samuel 
Rating:
5.0

Everyone was very polite and professional and the wait was not long at all.

Brittany Ortiz 
Rating:
5.0

The Home Depot in Stamford Jefferson Street is absolutely the best U-Haul I have ever been to very professional, very efficient very respectful, and I have to say with everything that’s going on in the world. This you are has maintained its professionalism it’s dignity. It’s respect to all mankind. God bless you all Of Stamford Jefferson Street.

Cesar Delgado 
Rating:
5.0

Great service, Highly recommended.

shazad hossain 
Rating:
5.0

Customer did not leave a comment.

GAYLE HICHBORN 
Rating:
5.0

Great employees very nice and helpful. Made pick up and drop off a breeze! 10/10

Brian Abberley 
Rating:
3.0

No customer parking. The system was down when I went but the ppl working there were a nice and helped when they could. The van rented unfortunately had a bad battery so died on me after unloading my things. Had to wait an hour before we got back on the road. Helper was nice and efficient. Overall 5/10 experience

Jonathan Cubit 
Rating:
5.0

jack was so cool and helpful. he was patient and he laughed with me cool dude i appreciate his customer service skills

edwina walters 
Rating:
5.0

Louis and Chris were excellent. Very helpful and gave me good advice. They really made a stressful situation ( I hate moving ) much better. Thank You again guys.

chester wagner 
Rating:
5.0

Customer did not leave a comment.

karen jordan 
Rating:
5.0

The Uhaul individuals that helped us at the Stamford location and in the Greenwich Location could not have been nicer. They were wonderful. The UHaul customer service experience was dissapointing and abusive as a consumer. One of the customer service representatives that we spoke with (feel free to check the recorded conversation) was rude, abusive and should be fired in my opinion.

Rocco Natale 
Rating:
5.0

Luis and Jack were great

Mark Fabiaschi 
Rating:
5.0

I can’t think of anything else. I received quick and excellent service. It took more time for your computer to work correctly otherwise service was great in and out for my move

James Blagmon 
Rating:
5.0

Customer did not leave a comment.

Anthony Coppola 
Rating:
5.0

Customer did not leave a comment.

Krishna Grady  |  Overall Experience 
Rating:
2.0

There is only one entrance and it’s very difficult to move you things in and out trucks and cars always blocking entrance also there is no ramps which would make things more convenient

abranae scoon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

danyail Carter  |  Overall Experience 
Rating:
5.0

Luis and Chris were excellent!!!

Kenneth Fahrman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

megan jacques  |  Overall Experience 
Rating:
5.0

Thanks!

janet benjamin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sara Salvadori  |  First Impressions 
Rating:
3.0

The elevator needs updating. It was extremely difficult to use. I would not recommend as a result until the situation is remedied.

DEBORAH DELANY  |  Overall Experience 
Rating:
5.0

Very professional and courteous customer service. Representatives.

Frances Thibaud  |  First Impressions 
Rating:
4.0

Staff was helpful and friendly. The facility is clean. Moving help is available but the elevator needs replacing. It is very hard to operate.

DEBORAH DELANY  |  First Impressions 
Rating:
1.0

Your storage units are atrocious no lights no ceiling not clean looks likes a Russian jail cell I am paying 200 this!!!? I will move out as soon as possible You guys should embarrassed to rent and should rent at DEEP discount is renting at all!!!!

richard allin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yinlei Yu  |  Overall Experience 
Rating:
5.0

I have no complaint the manager is good she is very helpful if I have to come back I will so far the staff at this location is good I don't know for the other location .

SUZIE DESRONVIL  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jaelin williams  |  Overall Experience 
Rating:
2.0

No elevator, single bay for you to unload cargo was taken for 2 hours so we had to carry heavy stuff thru railing. Most inconvenient storage facility i ever experienced.

KAMIL SEBASTJANSKI  |  First Impressions 
Rating:
3.0

The only units for rent were on the top level, and the elevator it was not working. This loan elevator apparently has issues quite often, as it is very old I am told. I would go out of my way to tell anyone who knows of the U-Haul storage facility to not use it. In 90° heat that is unfair to make people carry items upstairs. And I pay $160 a month for this unit. Now that I’ve offered this feedback I would like to hear from U-Haul on what you will do to credit me.

Seth Marcus  |  First Impressions 
Rating:
5.0

Thank you

Howard Curtin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard Curtin  |  First Impressions 
Rating:
5.0

Brittany and Gwen went above and beyond to ensure I had a phenomenal experience. They were professional, courteous and friendly, and made sure to solve all my problems.

LEVAR MAYERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwendlyn Booker  |  First Impressions 
Rating:
3.0

Difficult to park. Non U-haul staff members often waiting outside the facility soliciting work or sitting on the loading dock and have had to ask staff to ask them to move. Dumbwaiter elevator doors cumbersome. Often times other individuals did not know to close the exterior doors to make elevator available to others. We moved to another facility that was very well lit, plenty of parking, modern elevators and non-profit pricing so we were able to get more space at a lower price.

future five  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ava Coleman  |  Overall Experience 
Rating:
5.0

It was a wonderful storage experience.

patricia leger  |  Overall Experience 
Rating:
5.0

The Staff is very helpful and friendly. The facility was very clean and well maintained.

PERLA CELIS  |  Overall Experience 
Rating:
5.0

The best front desk staff ever !! Britney and her front desk crew are THE BEST best uhaul experience ever They are THE GREATEST 10 stars ⭐️

KRISTEN ROWE  |  Overall Experience 
Rating:
1.0

Terrible, because the staff charged me 1 extra mile and $11.88 for gas which I don’t understand why if I returned the truck with more gas than what they gave me.

WESNER THELAMOUR  |  First Impressions 
Rating:
5.0

The staff were so helpful and very accommodating to our needs. We arrived to the storage facility later than planned due to traffic. We only had 1 1/2 hours to unload a 10 foot truck. Although we ran late the staff stayed open for an extra 20 minutes to accommodate our moving needs. That was an extraordinary act of concern and support for a customer! I am amazed! U-Haul Stamford is the best team ever!!

patricia leger  |  First Impressions 
Rating:
2.0

The storage spaces are garbage, very tiny and little. They are very very expensive and not worth it but the staff are amazing and full of patience…. Thanks a lot to Brittany,Luis,the manager under Brittany and Chris🙏🏽🙏🏽

Katrin Watkins  |  First Impressions 
Rating:
5.0

The staff was truly outstanding: Professional, Friendly and Accommodating

Michael Nelson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joao Boscolo  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly.

PERLA CELIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANITA BARTMAN  |  Overall Experience 
Rating:
5.0

Jeremy and the rest of the staff were extremely helpful. Jeremy sets the tone for exceptional customer service.

Ana Da silva  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Karla Oliveros  |  Overall Experience 
Rating:
2.0

I had to trash my living room furniture because of the mouse droppings and smell and I had to trash some more of my things because of the mouse problem they had there

Bonita Mayfield  |  Overall Experience 
Rating:
5.0

Sorry I can't remember the individual names but everyone, everyone was so helpful and accommodating to our needs. Cannot give enough praise to your staff it was a pleasure to work with them. Please make sure they get this message. Sincerely Ian O

Ian Orr  |  First Impressions 
Rating:
1.0

The Facilities manager who called me on Saturday afternoon was rude, impolite, unprofessional and a straight out little pr..k. (I am being kind here) The insolent little sh.t threatened me after his staff had let me know we could leave items next to the "Re-use Centre" as it was full of Uhaul boxes and equipment. The manager gave me a mouthful and told me the "Re-use" centre is closed and that the staff had no right to give me permission to leave any thing for Re-use. He instructed me that he was giving me until then end of the weekend to move the stuff shared for "Re-Use" and said he was noting the warning in the system as Uhaul do not dispose of belongings on behalf of clients. On arrival the next day there was one item left in the "Re-use" centre, I proceeded to clean out the storage unit and placed the left over item in to the locker. I then informed the Staff at the centre that Junk Luggers would be arriving in the morning to haul away the remaining items and asked what arrangement I could make to leave the Storage locker open for them. I was told that the items would be safe as the premises is under 24 hour surveillance and that they would put a red tag on the unit to seal it, that I did not have to lock the unit. The next day when Junk Luggers arrived they confirmed that the unit was locked with a red uhaul tag, but the contents of the locker did not match the inventory list I had shared with them. In short the staff appear to be nothing more than common criminals who helped themselves to the contents of the storage locker. If the staff did not commit the cold blood theft of the contents of the locker, you have a serious security problem on the premises. Lastly a staff member called me the next day wanting to charge me for taking my own lock and not returning it to them when I gave notice on the locker.

Grant Jackson  |  Overall Experience 
Rating:
5.0

It was a great place for me thru Covid. Can recommend this facility! Best//Stefan

stefan wiklunb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Nelson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

scott harper  |  First Impressions 
Rating:
5.0

Like I’ve said before you guys run a top operation. I appreciate all the staff who helped me. It has been exceptional and made this arduous moving process much easier. Thank you

Christopher Robinson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tafiana campbell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wasner Eliezer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE KEELS  |  Overall Experience 
Rating:
5.0

Very happy with the self-storage experience at UHaul/Jefferson Street. Staff was very helpful. The only negative thing was that the freight elevator was out-of-order when I moved in. Once fixed, everything was good.

Tai Toon  |  Overall Experience 
Rating:
5.0

Thank you

Wasner Eliezer  |  First Impressions 
Rating:
4.0

Construction is currently ongoing at the location and there is only one access dock. People who are not actively loading or unloading should not be able to park and wait.

STEPHEN CONNALLY  |  Overall Experience 
Rating:
1.0

I drove an hour to the facility, with my car full of stuff, and Uhaul would not let me into my unit. I had to drive back home with my car full. (They were painting the floors.) It was 3 days later that I was allowed in. They were rude unsympathetic and unhelpful.

Dariana lauture  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaac Parham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kailah Padgett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Helen Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVAN CHRISTENSON  |  Overall Experience 
Rating:
5.0

The staff at this U-Haul on the date and time of my move-in deserve recognition! This could have been an average review, and they made it Excellent instead. When I got to this facility, I had reserved a storage unit. The staff informed me that the elevators were broken in an extremely kind and empathetic manner and that I would unfortunately have to carry my stuff up the back stairwell 3 flights to the 3rd floor where my storage unit was. They compensated me for this graciously and more than fairly and were extremely empathetic, sensitive, and kind about it throughout the entire process. Even as I was waiting on them to work through my situation with me, they were continuing this behavior with each and every customer that I saw walk in that day. This staff deserves recognition! This is the type of customer service that makes a company and provides a good name for a company, especially during times like these. U-Haul has provided me with great optimism and reason to be a long time customer and I can assure this company that the benefit of a long time customer like me with referrals because of service like this will far outweighs the compensation that was provided due to inadequate facilities to provide easy access to the storage unit when unloading a truck. Thank you U-Haul! I want to personally say thank you and happy new year to each of the staff working that day, you all deserve great credit and recognition for what you did for me and please know that this does not go unnoticed and means a lot. Stay safe and healthy!

Erik Krumins  |  First Impressions 
Rating:
5.0

The place is nearby and is practically always open. Okay

Mary Burch  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

chris biondi  |  Overall Experience 
Rating:
5.0

Luis and Allen were very helpful. Great service. Thank you UHaul.

PAUL DORSEY  |  Overall Experience 
Rating:
5.0

Wonderful experience! I didn’t expect all that services for pretty much free… I meant what I paid was nothing!

Jean Dorismond  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tai Toon  |  First Impressions 
Rating:
5.0

The staff was very helpful. I much appreciated their efforts.

PAUL DORSEY  |  First Impressions 
Rating:
5.0

Great staff. Adheres to customers needs in a timely manner. Very professional and respectful staff.

Victor Marte  |  First Impressions 
Rating:
5.0

Manager Britney was very friendly and helpful.

JAMES HEGARTY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris ` Stanley  |  Overall Experience 
Rating:
5.0

I maintained my storage unit at U-Haul Moving and Storage of Stamford for a number of years. Everything was consistently excellent.

JOHN RAFFAELI  |  Overall Experience 
Rating:
5.0

Excellent experience! Highly recommend these guys to anyone looking for extra storage space.

Jeffrey Pandolfino  |  First Impressions 
Rating:
5.0

The staff there was amazing. As someone who has experienced a series of tragedies over the last year, I cannot explain how heartwarming it is to have staff that isn't just professional, but kind and attentive, when you are moving and/or storing your life due to unforeseen circumstances. This is what is sorely needed. Jose and his people define what the experience should be for storage. Not "you are lucky to have us for storage", but "we are grateful to have you as a client." Would highly recommend for anyone.

ARTHUR KERINS  |  First Impressions 
Rating:
1.0

Actually disgusting and the building is going to collapse. The elevator broke and required manual closing of doors. Please rebuild this place ground up. Literally drags the whole company down. I got the storage unit for free through a cross country deal and paid for a different companies storage just so I didn't have to use this place.

William Lewis  |  Overall Experience 
Rating:
4.0

It’s a pleasure to have U-Haul as my storage system. The one thing I would love to see is easier elevators. I don’t have the strength to open/close the elevator doors without help. Thanks, Janet B.

janet benjamin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hernan Vidal  |  First Impressions 
Rating:
5.0

Love love and love , nice place and safe , great people working here

Andriy Drypka  |  Overall Experience 
Rating:
5.0

The staff at your Jefferson St. facility are the best; particularly Jose, Brittany and Joanna. They are friendly, extremely helpful and know the business. You are lucky to have them.

HALDEN CONNOR  |  First Impressions 
Rating:
5.0

A lot of things happened outside their control. Elevator was broken, construction caused me to move units, couldn’t find the key to unlock the loading dock, etc. The experienced staff is super helpful and polite and the manager Jose always makes it right!

Ian Bossert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erica lembo  |  Overall Experience 
Rating:
5.0

Manager Jose could not have been more accommodating nor helpful and polite. You need more staff/employees like him!

Paul Colligan  |  Overall Experience 
Rating:
4.0

Everything worked just fine.

Clinton Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MERVIN SAMUELS  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Lauren Mashe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian Bernard  |  Overall Experience 
Rating:
5.0

Joese Sanchez and the head female manager there are “WOW” I have had the worse experience with every storage company but these two I don’t even have the words for it. They made me feel like a member of their own family. The service,the attention to detail, the passion to help me and listen to me was incredible and that head woman manger is GREAT like DOPE.Every time she sees me she gives me a hug. I was going through a divorce and a separation from my daughter that daily hug made my day and she had no idea how healing it was. I wonder if she even knows she hugs me.She is just great. The level of service I got from there I know for a fact they didn’t acquire that from Uhaul it came from somewhere else. Jose Sanchez Is an absolute Angel.I don’t even want to leave Uhaul. I have told a lot of my friends to go there.There was a time I couldn’t get access to my clothes. The storage was closed by the city for nearly 4 months. I had no clothes to wear to go to my interview and they could not let me in at all.It what a tough situation and I needed to get to that job interview and my suits were in that storage. I don’t know how her and Jose pulled it off I got a rebate and I was able to buy a suit and tie for that interview and I got the job. Bravo to your team seriously.I love those two

CHERIF BOUSSARI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Burch  |  Overall Experience 
Rating:
5.0

Johnna (specifically) and everyone I encountered at the facility was really helpful and provided great customer service.

Melissa Latty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICK DJURKOVIC  |  First Impressions 
Rating:
5.0

Jose has a great team.

frederick lorthiooir  |  Overall Experience 
Rating:
4.0

We have never gotten our money back for winter clothes that we needed to purchase when the storage was closed without any notice because of the safety issues.

Ewelina Rios  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

frederick lorthiooir  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy Campbell  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Harry Martin  |  First Impressions 
Rating:
5.0

Mr. Sanchez and staff always provide their customers with the utmost of professionalism!

Antoine Lingard  |  First Impressions 
Rating:
5.0

Jose and johanna sorry if i get the name wrong but you guys are great!

Raphael Saril  |  Overall Experience 
Rating:
5.0

Excellent leadership and customer service.

Donna Burton  |  Overall Experience 
Rating:
5.0

Jana, the young lady who is running the U-Haul Stamford office was knowledgeable, courteous and extremely helpful. She is a Five Star employee as far as I am concerned.

Clinton Brown  |  First Impressions 
Rating:
5.0

johanna and jose are very helpful,thank you!

Raphael Saril  |  First Impressions 
Rating:
5.0

Great customer service!

Alexandra Nana  |  Overall Experience 
Rating:
2.0

Very poor communication Issues with billing Nothing was working

CHRISTER SVARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Martyn  |  First Impressions 
Rating:
5.0

The whole team is wonderful and super helpful to work with! Brittany and Jose are the best!

WENDY GAYOLA  |  First Impressions 
Rating:
5.0

Great service

JANICE ALEXANDER  |  Overall Experience 
Rating:
3.0

N/a

Julie Gordon  |  Overall Experience 
Rating:
1.0

Not climate controlled, no light in the unit and a guy was hanging out by my new car asking if I needed help and I said no 2 times to him.

howard mantel  |  First Impressions 
Rating:
5.0

I had a great experience the woman Britney was a very nice woman super helpful super kind and sweet she is Manager material she’s perfect Although the elevator was temporarily But it was no problem

Mauricio Velez  |  First Impressions 
Rating:
5.0

Thank you

tom fiorita  |  Overall Experience 
Rating:
3.0

The outdoor space is not easy. There are only 3 bays to back into and not a traditional parking lot. There were several times that I was unable to stop to access my storage unit due to lack of parking

Laura Holland  |  Overall Experience 
Rating:
2.0

Checking in took a long time. The person assisting us kept messing up our information in the system and got lost while showing us to/ from our unit. He also commented that most elevators don't work.

celine olcott  |  First Impressions 
Rating:
4.0

Only problem we had was that while we putting our things in the storage unit, other people dropped off there trucks and vans. When we came out we where blocked in. We couldn’t leave to go get gas.

rodney Robertson  |  First Impressions 
Rating:
5.0

The staff was excellent and ensured the storage unit fit the items in the van before unloading. Friendly, helpful and professional.

Rodrigo Nieto-Pregnolato  |  Overall Experience 
Rating:
3.0

Lighting was dark in my storage unit.

ROBERT KARP  |  Overall Experience 
Rating:
5.0

Storage supervisor was very patient and helpful.

shadrie richardson  |  First Impressions 
Rating:
5.0

Everyone is very helpful. May it easy to move my suff into the storage room.

Miguel Depomar  |  First Impressions 
Rating:
5.0

Brittany the manager was extremely helpful. She got me in and out quickly and she made the stress of moving disappear. She was so sweet. Thank you for the excellent customer service! Would recommend!

kalypso Buitoni  |  First Impressions 
Rating:
5.0

Employee who I worked with was very helpful, efficient and friendly.

Martha Lewis  |  First Impressions 
Rating:
5.0

U-Haul is the best in the storage unit industry I always get amazing customer service Thank You Johnna Stamford, CT Location

onix dejesus  |  Overall Experience 
Rating:
5.0

Very nice people

ALLYN MICHALEK  |  Overall Experience 
Rating:
5.0

Well I don't know about anyone else, I was treated like family

Davis Dexter  |  Overall Experience 
Rating:
4.0

I appreciated the smooth transaction U-Haul provided but the units were not sealed with an iron door

Sandra Leslie Newton  |  First Impressions 
Rating:
1.0

Access was terrible, which is why I moved to another warehouse

J. Joseph Bainton  |  Overall Experience 
Rating:
5.0

Friendly, helpful staff. Very accommodating to my needs and flexible with access to my storage box.

Diane Bankoski  |  Overall Experience 
Rating:
3.0

I was disappointed that the only unit left in the size I needed had a huge pillar in it, taking up space. Units with obstructions should be offered at a discounted rate.

Virginia Cohen  |  Reservation 
Rating:
5.0

The people at this location are awesome! They’re always super friendly and kind, really makes it a great experience every time!

Rebecca Twomey  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful! Provided all the info we needed and had our truck ready to go and parked at the garage door when we got there. They went above and beyond.

Brianne Mirecki  |  Overall Experience 
Rating:
3.0

Elevators often out of order Had issues with construction that dirtied/ruined our stored items Price kept rising more than inflation Parking often difficult

SILVER PLUME PRODUCTIONS  |  Overall Experience 
Rating:
5.0

Staff were genuine and helpful; could not recommend more highly!

Michael Man  |  Overall Experience 
Rating:
5.0

Good process, Nice people. Newer truck than expected. THX

David White  |  Reservation 
Rating:
4.0

Good service!

Julio A Melgar  |  Overall Experience 
Rating:
5.0

Ehelpful and easy

Maryjane Setter  |  Reservation 
Rating:
5.0

All the staff at this Stamford Uhaul are super helpful and friendly ! Makes it a breeze to move!

WENDY GAYOLA  |  Reservation 
Rating:
5.0

I think you need to hire more employees for both inside and outside cause the line to be helped are very long but besides that they are all very nice and helpful even the customer service on the phone

Curtis williams  |  Overall Experience 
Rating:
5.0

Great place for storage, great manager and staff.

rosemarie felix  |  Overall Experience 
Rating:
5.0

Excellent

UPS STORE  |  Overall Experience 
Rating:
5.0

Great staff.

Iris Gibbs  |  Overall Experience 
Rating:
4.0

Communication with drivers was effective & helpful!

Kira Schott  |  Overall Experience 
Rating:
4.0

all good.

Christine Smith  |  Overall Experience 
Rating:
5.0

Staff is extremely helpful and so enjoyable!

Anne Wolfe  |  Overall Experience 
Rating:
4.0

The staff was always friendly and helpful. I would have given you 5 stars but the storage rooms are not well lit. The only light is the light coming in from outside of the room.

WANDA RICHARDSON  |  Overall Experience 
No reviews have been submitted for this location.

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