Customer Reviews for U-Haul Moving & Storage of Soldotna

1,819 reviews

35338 Kenai Spur Hwy No 1   Soldotna, AK 99669
(N Of Redoubt Av)

(907) 260-4009

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(907) 260-4009

35338 Kenai Spur Hwy No 1
Soldotna, AK 99669
(N Of Redoubt Av)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darren Hughes  |  Overall Experience 
Rating:
4.0

Poor telephone communication. No one to answer phones. On hold forever until I gave up.

GARY SWAN 
Rating:
5.0

Customer did not leave a comment.

Tamra Groshart 
Rating:
4.0

Customer did not leave a comment.

Peter Crozier 
Rating:
5.0

Customer did not leave a comment.

LISA BALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANDRA SHAW  |  Overall Experience 
Rating:
5.0

Super easy to work with, easy return! Would easily use again and recommend

Jim Ely 
Rating:
4.0

Lights would intermittently fail on trailer I rented for over minute long stretches. Made a point of telling the attendant and it was well received but my impression was it was a known issue with that trailer and it was low priority for them.

ryan baldridge 
Rating:
5.0

The staff was very knowledgeable and helpful.

KRISTIN RHOADES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregg Motonaga 
Rating:
3.0

Customer did not leave a comment.

Jody Sours 
Rating:
5.0

Really appreciated them taking the extra effort to clean out the snow that had recently fallen. Great team working there.

Jason Ness 
Rating:
5.0

I’ve been into the Soldotna location a number of times in preparation for my move. I’ve always had amazing customer service. Not only have all the employees been incredibly helpful, they’ve always been very kind and accommodating. 10/10

KATIE GLENN 
Rating:
5.0

Just keep doing what your doing

CHARLES GRASSO 
Rating:
1.0

I didn’t rent anything from Uhaul. Someone passed as me. Please investigate this situation

Dustin Stoddard 
Rating:
5.0

Customer did not leave a comment.

Joseph Chavez-Jackson  |  Online Move In 
Rating:
5.0

very helpful and easy to work with. Not often I need to rent a truck but when I do I will be using Soldotna Uhaul

aaron mcgahan 
Rating:
5.0

NA

Teya Durham 
Rating:
3.0

I would recommend folks to go to any of the other two local U-Haul stores before Soldotna store. The staff is nonchalant and lazy. The trail I rented was in snow that was neither shoveled or plowed, blamed on their broken snow plow truck. Then the trailer itself was covered in snow, including the bed area. But hey I was told it would all blow out going down the road, excuse me, get a shovel and clean it out, which didn’t get done. Unfortunately I needed the motorcycle trailer to haul back a motorcycle I was purchasing the next day. I shoveled out the trailer and cleaned all the snow off, none which blew out going down the road, when I got home. I also parked the trailer inside my garage to thaw it out. I did make the 3.5 hour round trip without issue, so kuddo’s to the trailer serving it purpose on icy and at times rough roads. Will say the drop off and checkout of the trailer wasn’t as painful, different person.

Thomas Angleton 
Rating:
3.0

I am a cdl liscense driver,i feel that scanning my liscense is an iinvasion of my privacy,just to use that information for your company marketing.please desist from doing so.offer manual taking down of the information,quit being lazy

glenn bryers 
Rating:
5.0

Customer did not leave a comment.

Sabrina Paxton  |  Overall Experience 
Rating:
3.0

Way over priced, I now pay less for a bigger storage unit at another storage place.

TAWNYA MANNING  |  Overall Experience 
Rating:
5.0

Just keep up with the awesome work and the staff are amazing they do the best to help any customer in need that needs equipment. Thanks

Eugene Maestas 
Rating:
3.0

Almost $200 a month is outrageous. The price was raised and ended up being more than what I was supposed to have been paying. Way more.

Daisy Meyers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY FIELD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEREMY FOWLER 
Rating:
5.0

Customer did not leave a comment.

Sugayle geissler  |  Overall Experience 
Rating:
5.0

Great job and in a timely manner.

Richard Turner 
Rating:
5.0

Customer did not leave a comment.

Marilyn Holvoet 
Rating:
5.0

The staff was very friendly & answered all my questions.

Beverly Welborn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nanci Crisp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Shaw 
Rating:
5.0

Customer did not leave a comment.

Wilbur Nelson 
Rating:
5.0

Customer did not leave a comment.

Savannah Boze 
Rating:
5.0

Thank you!

STEFANIE LAWHORN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Zimmerman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Keating 
Rating:
5.0

More avatising have more trucks available vans pickups 10 ft box vans never enough ok

Gordon Baktuit 
Rating:
5.0

with the exception of getting my license scan, which i take great Umbridge to, the people at this location were positive and very helpful. the issue with getting my license scanned, that information is not of any business to any corporation.it has made employees lazy, as far as entering information into a computer. and i feel if this information gets sold, without my permission and or i get hacked or scammed, because of said information being taken, this corporation or any other corporation should be held liable to the fullest extent of the law. .. .

glenn bryers 
Rating:
5.0

Very nice people and they were very accommodating.

NANCY OLIVER 
Rating:
5.0

Customer did not leave a comment.

Wendy MELOON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Nelson 
Rating:
5.0

Customer did not leave a comment.

ROY CAVIGLIA 
Rating:
5.0

Customer did not leave a comment.

CHRIS BLANCHARD 
Rating:
5.0

Easy to rent; easy to return. Helpful and pleasant staff.

Marilyn Holvoet 
Rating:
5.0

Customer did not leave a comment.

Stephan Helbock 
Rating:
5.0

They pay attention to detail.

Andreas Hont 
Rating:
5.0

I appreciate all the help and support that this U-Haul location provided for me. Thank you.

MICHAEL KING  |  Overall Experience 
Rating:
5.0

I wish you were open a little later, I had to rush to get there before closing. Other than that everything was awesome.

Pax Staley 
Rating:
5.0

Customer did not leave a comment.

Mandy Arnone 
Rating:
3.0

Customer did not leave a comment.

Ken Morrison  |  Overall Experience 
Rating:
5.0

Trailer worked great for our needs and plan to use them again next time I'm hauling to Anchorage.

John Rosen 
Rating:
5.0

Associates were very professional and friendly and efficient

Shannon Dukes 
Rating:
4.0

Keep up the good work

STEVE BALES 
Rating:
5.0

Hank and all staff are both kind, friendly and genuine caring people with excellent customer service! Thank you!

STEFANIE LAWHORN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Arlene Tachick 
Rating:
4.0

Customer did not leave a comment.

ARLENE TACHICK  |  Online Move In 
Rating:
4.0

was not me

Ichabod Services  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Odean Goldbourne 
Rating:
5.0

Customer did not leave a comment.

JENNIFER LANDIS 
Rating:
3.0

Customer did not leave a comment.

Amanda Adams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Hazlewood 
Rating:
5.0

Customer did not leave a comment.

MICHEAL WACHTER 
Rating:
5.0

You always do a great job for us

William Radtke 
Rating:
5.0

I appreciated having carts to move my boxes into storage the rolling door made everything so much easier

Cynthia Wylie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Cairns 
Rating:
5.0

The Staff members were amazing. I did a mobile check in and return. When I pulled in the staff member offered to check me in faster. It was so easy to do! I am very pleased with my interaction with U-Haul.

Bonnie Turner 
Rating:
5.0

Very helpful and good service, thanks

Bryan Miyamoto 
Rating:
5.0

Customer did not leave a comment.

Mitchell Lewis 
Rating:
5.0

Hire more employees like Hank Jones & Gerald Reynolds’s they were excellent to work with.Very professional.

Kevin Kuchinski 
Rating:
5.0

Highest level of professional experience and quality customer service. Great level of knowledge to provide the proper wiring installation that l needed for my specific need

DUANE MORAN 
Rating:
5.0

Customer did not leave a comment.

Jennifer Verral 
Rating:
5.0

Nothing, service was excellent

Michael Henry 
Rating:
4.0

Leaving because of price increases.

Michel Helvie  |  Overall Experience 
Rating:
5.0

Very quick and efficient. Thank you :)

john freeland 
Rating:
5.0

Customer did not leave a comment.

CORAZON BELL 
Rating:
5.0

Customer did not leave a comment.

JANE MCCARTHY 
Rating:
4.0

Customer did not leave a comment.

Mario Gomez 
Rating:
5.0

Hank jones was a tremendous help in our rental above and beyond the job responsibilities he should be commended!

Kevin Kuchinski 
Rating:
5.0

How about a 10% cut for returning customers?😀

William Radtke 
Rating:
5.0

Very helpful and friendly

PATRICIA HANSEN  |  First Impressions 
Rating:
1.0

The whole process was so unfriendly and just completely wrong. When I authorize a certain amount for U-Haul to hold on my card for example $166 I expect that to be held not $183. Everytime U-Haul put a block on my card I was always charged a min $20 more than I authorized and U-Haul tells me that is my bank adding more but no my bank name isn't U-Haul. The professionalism upon the first day with the trailer and truck was horrible. The manager I believe was just outright rude and disrespectful and screaming profanities now I was over charged I probably will never rent from U-Haul again your a scam and steal people's money. Good luck in the future

jennifer worman 
Rating:
5.0

Friendly staff

Shannon Dukes 
Rating:
3.0

Only one problem was not able to add the storage insurance online wound up calling the 800 number was advised I had to get insurance at the storage location

Cynthia Wylie  |  Online Move In 
Rating:
5.0

Excellent facility - thanks for being so friendly and easy to work with!

Jennifer Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen Moor 
Rating:
5.0

The whole process was easy. We had the required amount of gasoline, the storage compartment was cleaned out and all blankets were present, and the check-in was smooth. Once again, the truck performed like a champ. Thank you.

Charles Keenhold 
Rating:
4.0

Customer did not leave a comment.

Teresa Holland 
Rating:
4.0

Customer did not leave a comment.

michelle eckerman 
Rating:
5.0

Everything great. Thanks!

Robin West 
Rating:
3.0

Customer did not leave a comment.

Daniel Hicks 
Rating:
5.0

Customer did not leave a comment.

Kevin Nelson 
Rating:
5.0

The floor mats in the truck were spic and span and shiny black but they were as slippery as ice. Recommend for liability purposes you use a different product.

Allen Moor 
Rating:
5.0

Customer did not leave a comment.

Jeff Nelson 
Rating:
4.0

Customer did not leave a comment.

Mariah Brown 
Rating:
5.0

Customer did not leave a comment.

GARY MASUDA 
Rating:
5.0

Excellent !!!! All staff helpful and polite. Location was easy to get to, center if town. All facilities clean and well maintained. I was a client for about 8 years, finally found room at my house after rehoming many thing. I realized I would never need again.

jean mozur  |  Overall Experience 
Rating:
4.0

Nope only thing was the USB adapter wasn't working for me but besides that same as always.

David Keating 
Rating:
5.0

Customer did not leave a comment.

scott Henrie 
Rating:
5.0

Customer did not leave a comment.

Judy Howard 
Rating:
5.0

Employees were awesome and always willing to help or answer questions

tess abbott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis Koehler 
Rating:
5.0

They were great!

mike sweeney 
Rating:
5.0

Customer did not leave a comment.

Alan Horstman 
Rating:
4.0

I need my receipt emailed to me please mcmahill2@yahoo.com

RANDY MC MAHILL 
Rating:
4.0

Customer did not leave a comment.

Kathleen Zollman 
Rating:
5.0

Customer did not leave a comment.

Richard Engle 
Rating:
4.0

Jerry very accommodating, knowledgeable, and friendly. Cust service skills top notch!

Ryan Kapp 
Rating:
5.0

Customer did not leave a comment.

Anna Hall  |  Overall Experience 
Rating:
5.0

This place is easily the best uhaul experience ever. Top notch operation and very accommodating and friendly staff

ADAM BURSTEIN  |  First Impressions 
Rating:
5.0

Very convenient & secure.

Kelly Henson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie Price 
Rating:
5.0

Customer did not leave a comment.

Elisa Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Landess 
Rating:
5.0

Another excellent outlet in Soldotna, Alaska. Truck returns were handled quickly. Truck reservation and rental activity was also seamless and quick with knowledgeable staff.

RITA ANDERSON 
Rating:
3.0

Overall not terrible but we ran into a few issues. My payment didn’t go through for some reason and a day later our keycard didn’t work to allow us to get in. Okay understandable. We went to the desk and paid for the month only to find out that a second lock had been placed on the unit. We went back to the desk and the attendant was assisting another customer so we asked that he remove the lock and told him we would be back soon. When we came back the lock was still there and we had to ask again for it to be removed. Seems a bit overkill for a payment that was ONE day late especially since it showed I had attempted to pay it on time. The hours also aren’t the best and it’s inconvenient to be limited on when you’re able to access your belongings. Overall not terrible and everyone working there was helpful and friendly for the most part. We just found it unsettling that after such a short time a lock would be put on the unit without a call or notice that the payment didn’t go through.

Maggie tyrer  |  Overall Experience 
Rating:
5.0

Nothing. Experience went well.

Erick Sebesta 
Rating:
5.0

Great experience nice and easy with awesome customer service

Ryan Krause 
Rating:
5.0

Customer did not leave a comment.

Daniel DeBoer 
Rating:
5.0

Excellent customer service.

Marcia Zimmerman  |  Online Move In 
Rating:
4.0

I originally reserved the equipment at the Kenai location a week in advance, when I went to pick up, it was not ready and had to drive to Soldotna to get one! Ended up costing an extra day and more miles!!

Raymond Tressler 
Rating:
5.0

Customer did not leave a comment.

Alicia Eby 
Rating:
5.0

Customer service was excellent. Nothing needs to change

Diane Campbell 
Rating:
5.0

Customer did not leave a comment.

Keran Morrison 
Rating:
5.0

Customer did not leave a comment.

daniel hyman 
Rating:
5.0

All the staff was helpful, the facility is clean. Even the bathroom is clean. Overall good experience and would use uhaul again if needed.

TRAVIS MCCAUGHEY   |  Overall Experience 
Rating:
5.0

Can't think of anything!

Chris Opheim 
Rating:
5.0

Customer did not leave a comment.

Kelly Price  |  Overall Experience 
Rating:
4.0

The only problem I had was every time I wanted to get in the unit I had trouble getting it unlocked every time I had to get someone from the office to help me.

Joann Mider  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Maloney 
Rating:
4.0

Customer did not leave a comment.

RALPH BRADLEY 
Rating:
5.0

Would definely refer them snd use their services again in the near future! 👍

Carolyn Woodmansee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAREN Adams 
Rating:
5.0

The man who helped me everytime, I think sn asst mgr, was awesome. Friendly, professional , and sometimes he was the only one there snd really working hard.

Janet LaRue  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glen Burkhart 
Rating:
3.0

Customer did not leave a comment.

Ken Morrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY WEISSENBERG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Smith 
Rating:
3.0

Since we live in Alaska and it is winter time I would suggest much better tires. Was trying to return the 26 foot truck and got stuck in the snow on flat ground. The company you are using wanted to charge $325.00 to pull us out. So wrong. Then when we made it to the store the lot was partially shoveled. Had to park it 2 blocks away til the next day. Please take better care of your trucks in the winter. Sincerely one tired mover.

Kathy Kishlock 
Rating:
3.0

Customer service counter agent has issues. Borderline rude, no personality

Robert Riley 
Rating:
5.0

Customer did not leave a comment.

cindy nagle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amie Vitt 
Rating:
5.0

I was very happy with the ease of getting storage and ending it. Service was top notch I will use you haul again if I need too

James Svec  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Chase  |  Overall Experience 
Rating:
5.0

Other than the storage fee going up every so many month everything and everyone was great.

Monica Schmitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina Goolsby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephany Norlander  |  First Impressions 
Rating:
5.0

I had a unit for 11 months very near office area.. Everyone of the staff was friendly and helpful. Yes I would recommend Soldotna storage units and if I need storage again it will be here. The manager is nice and so are the staff. No complaints at all. Thank you!!!

Susan Garrett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeannie McNutt  |  Online Move In 
Rating:
4.0

Thank you, we will be storing with you in the future.

Angelina King  |  Overall Experience 
Rating:
4.0

Its tovbad the rates went up.

Jerri D Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Burden  |  Overall Experience 
Rating:
5.0

GREAT Location, heated Unit, friendly Staff and Secure. Thank you UHaul

Jerry Burke  |  Overall Experience 
Rating:
5.0

They were helpful and friendly. The unit was perfect for my needs and reasonable prices. I am confident that my belongings will be safe.

Elisa Miller  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

GINGER BOOKS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Maxwell  |  Overall Experience 
Rating:
5.0

Ty ty 4 being here.

Debra Blatchford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gordon shangin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary daigle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Daigle  |  Overall Experience 
Rating:
5.0

The staff is polite, patient and professional.

GREGORY WEISSENBERG  |  Overall Experience 
Rating:
5.0

Been a customer for 3 yrs, out grew my current unit preparing for retirement and moving to Lower 48.They have always provided top notch customer support

Paul Parsons  |  First Impressions 
Rating:
5.0

Veronica was great!!

Eugene Rohl  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mindy Osmar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shonda ecker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW MCBRIDE  |  Overall Experience 
Rating:
5.0

Clean, well supplied and a very friendly and helpful staff. Thank you.

Dan Snodgress  |  Overall Experience 
Rating:
5.0

There is no need to say more

Wayne Ocker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHASE STEPHENS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ZACK ARAGON  |  First Impressions 
Rating:
5.0

Uhaul in Soldotna is very professional and friendly. Thank you.

RUTH BERRY  |  Overall Experience 
Rating:
5.0

Overhead and other man doors need to be able to be used all hours! Crazy you have to carry things so far when a man door is right there.

Austin Kay  |  First Impressions 
Rating:
5.0

The staff is friendly, knowledgeable and, most importantly, patient.

GREGORY WEISSENBERG  |  First Impressions 
Rating:
5.0

Staff was friendly and helpful. Excellent customer service.

Brenda Copenhaver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bob Itchoak  |  Overall Experience 
Rating:
4.0

It would be helpful and appreciated to have a bathroom available in the storage facilities

angelo barry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rick or Sue Ketchum  |  Overall Experience 
Rating:
4.0

We were glad you had a locker available Thank you.

Carl Nobel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Braden Stigall  |  Overall Experience 
Rating:
4.0

check in was slow due to only one person in the office. we waited a half hour

Rick or Sue Ketchum  |  First Impressions 
Rating:
5.0

They where honest, fast upfront and made sure everything was ok. I was very grateful to say the least

Wayne Ocker  |  First Impressions 
Rating:
5.0

Customer service was amazing! They really helped me figure out what was best for my storage needs and helped me get multiple trucks throughout to haul!

JASMIN MONTGOMERY  |  Overall Experience 
Rating:
4.0

We have set up a reoccurring payment plan until we vacate the unit. Thank you

Carl Nobel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Duffy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PACIFIC ALASKA SHELLFISH  |  Overall Experience 
Rating:
5.0

The manager of the store was very friendly and made check in a snap The owner was there too and “had his sleeves rolled up” helping a customer

James Wilcoxson   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Delmar  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jesse Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kathleen Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GORDON DRAKE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Kopich  |  Overall Experience 
Rating:
4.0

We have been waiting to buy a new home. Are items have been in there since may. We feel confident that are items are safe an cared for. I look forward to moving see stuffbiut into a home. But till then were happy there safe sn cared for inside soldotna uhaul. We have used it before in the past. The manager is a good person an helpful so is his staff.

Vernon Keezer  |  Online Move In 
Rating:
4.0

Staff at the Soldotna U-Haul location were extremely helpful. The facility felt secure at all times and our belongings were even left unsupervised often as we hauled our belongings from the rental truck to our storage unit. There are also several carts you can use in the building to haul your belongings into your unit. The only reason I am giving this 4 stars instead of 5 stars is when we moved out, we let one of the gentleman know we were leaving and asked if he'd be able to close out our account. He said yes and we were still charged for units we were not using. It was an easy fix though because we called and they were able to reverse the charges right away and get us officially closed out. Otherwise, Soldotna's storage unit services exceeded my expectations.

Sarah Birchard  |  Overall Experience 
Rating:
5.0

He really makes you feel like you are his only customer. Much appreciated!

ROBYN N LANIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan fuller  |  Overall Experience 
Rating:
5.0

The best storage ever ... great prices and very understanding.

CHEYENNE DIXON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly Burden  |  First Impressions 
Rating:
5.0

Thank you Kyle, Frank, and I do not know the other gentlemen's name. You have a wonderful team. It was truly appreciated!

LAURIE SCHAEFFER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amanda Smith  |  Overall Experience 
Rating:
5.0

The attendant, Hank, was extremely helpful, courteous and knowledgeable. Good employee.

Bruce Robson  |  First Impressions 
Rating:
5.0

Kyle went above and beyond to assist me with my rental needs, highly recommended!!!

COLTER HOLLIDAY  |  Overall Experience 
Rating:
4.0

cordless phones

HARVEY KNUTSEN  |  Overall Experience 
Rating:
5.0

All of the guys at the Soldotna U-Haul are awesome! Always super helpful and kind. Thank you 🙏

Victoria Boze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Domingo Sanchez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GARY KANAKIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT LOEHR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffery Weeks  |  Overall Experience 
Rating:
5.0

Helpful clean and easy access

Bonnie Merlot  |  Overall Experience 
Rating:
5.0

I live in Alaska and its winter the roads aren't clear, I had right at 900 miles to drive, 20 ft RWD truck I drove over a lot of mountain passes it drove great,.

Bonnie Merlot  |  First Impressions 
Rating:
5.0

Thanks

Dean Denlinger  |  Overall Experience 
Rating:
5.0

The young man was so helpful and courteous. Uhaul is always professional.

Floretta McClain  |  First Impressions 
Rating:
5.0

The whole trip from Montana to alaska u haul treated me with respect and sent a new vehicle as soon as they could when the wheel bearing went out of our rig. e

Robert Bartoletti  |  First Impressions 
Rating:
5.0

Always the best!

William FETTA  |  Overall Experience 
Rating:
4.0

none

JOHN FERGUSON  |  Overall Experience 
Rating:
3.0

Dont sell u-haul locks at your store if your not allowed to use them on your storage lockers. So they told me that I had to buy 2 round locks if I want to rent the storage there. I was FORCED TO BUY

Monica Schmitt  |  First Impressions 
Rating:
5.0

Very friendly and helpful.

Sara Farmer  |  First Impressions 
Rating:
5.0

Excellent service all the way around! Thank you!!

Jon Gilbert  |  Overall Experience 
Rating:
5.0

Great place! Went above and beyond to help me work out an issue with returning the trailer! Really appreciate it! The storage facilities are nice and clean!

jamii harrelson  |  First Impressions 
Rating:
5.0

Very helpful and courteous. Thank you for making this a good experience. After 3000+ miles on the road, we appreciated it.

Katherine Smith  |  First Impressions 
Rating:
1.0

As a result of very poor security at the Soldotna, Ak. Uhaul facility my unit was broken into and robbed. Apparently other units were also broken into. Your charac limit is too small for my comme

WILLIAM TRACY  |  Overall Experience 
Rating:
5.0

Great facility!

Donald Powell  |  Overall Experience 
Rating:
5.0

Through out our 9 year relationship having at one point 6 storage units We have been very pleased that our house hold things and family treasurers have been safe and warm. Thank you again.

DEBORA MEESTER  |  Overall Experience 
Rating:
5.0

Very accessable storage unit.

PATRICK FAHEY  |  Overall Experience 
Rating:
5.0

Kyle and his team in Soldotna did a great job. The facility is top notch and the service was excellent. Just what we needed with our recent move. Thanks a lot!

John Gumpert  |  Overall Experience 
Rating:
5.0

I had the best experience here. The team was wonderful and incredibly helpful. I would recommend this location. It is amazing, so helpful, so convenient, so friendly.

bethany harrelson  |  First Impressions 
Rating:
4.0

Would rent here again

SHERRIE Barlow  |  Overall Experience 
Rating:
5.0

Excellent service!

Jon Gilbert  |  First Impressions 
Rating:
5.0

I would use this service again.

tamra st.john  |  Overall Experience 
Rating:
5.0

Renting our first storage unit was very easy. I had someone personally walk me through how to get in and out of our unit. Thanks so much for the help!

Jessica Kallio  |  First Impressions 
Rating:
3.0

Everything was all good!!

Charles Hankins  |  Overall Experience 
Rating:
5.0

Y’all have been wonderful

BJ Reiner  |  Overall Experience 
Rating:
5.0

Sales guy was very fast and efficient. Thank you

Cindy Sandhu  |  First Impressions 
Rating:
5.0

Have used storage facility off and on over the years have always felt safe with my things being there.

paul lacy  |  Overall Experience 
Rating:
5.0

Very clean. Easily accessible. Great lighting. Friendly, kind and helpful staff. Good prices on moving equipment.

Virginia Pate  |  Overall Experience 
Rating:
3.0

Facilities are fine but over priced compared to other Comparable options. While the staff is polite they are spread too thin which creates lines of people waiting and frustration.

Edward Kahles  |  Overall Experience 
Rating:
5.0

Excellent!

Molly Davis  |  Overall Experience 
Rating:
5.0

Excellent facility and staff. Always courteous and helpful.

KEVIN WASTELL  |  Overall Experience 
Rating:
5.0

Staff was very nice and helpful.

Alicia Rodarte  |  First Impressions 
Rating:
5.0

I am grateful for the convenience of the storage unit, will return if need be,Thank you!

JULIANA STEPANOFF  |  Overall Experience 
Rating:
5.0

Very pleasant experience. I got just what I needed and completed the transaction with ease. The store was very helpful. I would highly recommend it.

Claude Owen  |  First Impressions 
Rating:
5.0

Excellent value. Good service.

Jenny Smithwick Aley  |  Overall Experience 
Rating:
5.0

Excellent fast friendly service

NUSON SMITH  |  First Impressions 
Rating:
5.0

Very polite. Very helpful with information.

John Ulen  |  First Impressions 
Rating:
5.0

The people were always friendly even when they were so busy. They need more help.

LAWRENCE LATHROP  |  Overall Experience 
Rating:
5.0

Soldotna U haul is the best store on the peninsula, and I would recommend this facility to anyone. Staff are friendly, efficient and the Owner is very knowledgeable! 🙂

kay hoover  |  Overall Experience 
Rating:
5.0

Wonderful experience.

Judy Peavey Derr  |  Overall Experience 
Rating:
5.0

Friendly and professional.

Robert Ellsworth  |  Overall Experience 
Rating:
5.0

Organized, polite and efficient staff. 5 stars!

Bill Kim  |  Overall Experience 
Rating:
5.0

I have always had excellent service at this location

David Miller  |  Overall Experience 
Rating:
5.0

Rented a double storage with my daughter Angie. Is clean and homey there. Like the office guys....they always helped.

VELDA LOFGREN  |  Overall Experience 
Rating:
5.0

Xxx

dan reed  |  Overall Experience 
Rating:
5.0

I have had storage unit for many years and when I emptied it. Everything was in the same condition as when I put it in there. Yes I will always use uhaul when needed. Thank you

TERRI LEAKE  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful.

Kelly Wilkes  |  Reservation 
Rating:
5.0

Had our stuff in storage for a year. No problems

josh mcdaniel  |  Overall Experience 
Rating:
5.0

Great staff.

JOHN POTTER  |  Overall Experience 
Rating:
4.0

Clean and well maintained. Very pleasant and helpful staff. Very professional.

bob myers  |  Overall Experience 
Rating:
5.0

Great place for storage and all around services!

theresa torrence  |  Overall Experience 
Rating:
5.0

Excellent place for storage units! Definitely recommend if you need clean secure storage!

GRACE SHAFFER  |  Overall Experience 
Rating:
5.0

This is one of the better storage place I have ever rented from. Clean and secure.

Dan Mattson  |  Overall Experience 
Rating:
5.0

I love the way everything is so organized and orderly. I also appreciate the way every employee is well trained and works as a team.

Cheryl Romatz  |  Overall Experience 
Rating:
4.0

.

Edward Gonzalez  |  Overall Experience 
Rating:
4.0

It was just too expensive.

Lisa Bass  |  Overall Experience 
Rating:
4.0

I was impressed with Kyle Novak's problem solving and availability as a manager. I also recommended a raise for Dave who assisted in getting access to our unit.

mary tony  |  Overall Experience 
Rating:
5.0

Thank you !!

Jaime Doremire  |  Overall Experience 
Rating:
5.0

Excellent experience- will defineately patronize in the future and highest recommendation to anyone needing these services Thank you

matthew johnson  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Self-Storage

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  • Propane

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