The store manager was so likeable & service oriented, his discussion left no issues unanswered. Highly impressed with store presentation displays as it was not cluttered & manager was so easy to work with to get the right rental equipment as truck vs Ubox pods.
John SCustomer Reviews for U-Haul Moving & Storage of Port Washington
835 E Green Bay Ave
Saukville,
WI
53080
(I-43 Exit 96 to WI-33 East, Next door to Walmart)
(I-43 Exit 96 to WI-33 East, Next door to Walmart)
Services at this Location:
Contact Us
835 E Green Bay AveSaukville, WI 53080
(I-43 Exit 96 to WI-33 East, Next door to Walmart)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
christine e- Rating:
- 5.0
Customer did not leave a comment.
Mark J- Rating:
- 5.0
Best U-Haul experience around. This was our second time using this location and have nothing but great things to say. Staff is amazing! Highly recommend.
Emmalee H- Rating:
- 5.0
Staff were extremely helpful and explained usage well. The facility was clean and had an excellent security system. No issues with the the building maintaining their climate controlled system. Thanks!
Deborah H | Overall Experience- Rating:
- 5.0
Awesome service, all questions answered and store manager Joshua was great to speak with and very knowledgeable.
NORMA K | First Impressions- Rating:
- 5.0
Nothing. I thought everything was perfect. The self checkout didn’t work for me, but that probably was due to my minimal computer skills.
Ronald D- Rating:
- 5.0
Customer did not leave a comment.
Dale C- Rating:
- 5.0
Staff very helpful and courteous
Ann R- Rating:
- 5.0
Josh and his team are always helpful and get you out the door fast.
BRADLEY K- Rating:
- 4.0
Customer did not leave a comment.
NICK Z- Rating:
- 5.0
Customer did not leave a comment.
David A- Rating:
- 5.0
Customer did not leave a comment.
Christopher G- Rating:
- 5.0
I really love the convenience of the pull in bay and carts available to unload my boxes!! Having a map to help me locate my storage unit was so helpful! The best part was the elevator because I didn't need to make one hundred trips up and down the stairs!! Overall, very clean, convenient and so helpful for me to store my items. I will definitely recommend your facility!!
Cynthia D | Online Move In- Rating:
- 5.0
I can't remember the fella's name that helped us, but he was fantastic! It was a nice quiet time of the day too so that helped. Very informative and helpful all the way through. Great job!
James M- Rating:
- 5.0
Customer did not leave a comment.
Matthew L- Rating:
- 4.0
Returning in person was easy.
Jaymore E- Rating:
- 5.0
Hallways are a bit too narrow. It was hard to get a sofa into the locker.
MICHAEL A | First Impressions- Rating:
- 5.0
Extremely professional. A model location.
Mark W- Rating:
- 5.0
Customer did not leave a comment.
Michael A- Rating:
- 5.0
excellent service. josh stangl very clear and helpful.
RICHARD S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
HALIE N | Overall Experience- Rating:
- 5.0
The manager was quick, efficient, and amazingly friendly! Made the quick move a great experience!
NATHAN M- Rating:
- 5.0
Customer did not leave a comment.
Scott M- Rating:
- 5.0
Very fast and friendly service! Thank you!
Rebecca J- Rating:
- 4.0
The sarcastic comments from the man when was answering our questions was something we could have done without. Location was great for us.
Charlene L- Rating:
- 5.0
I have rented vehicles from this location several times. They are always helpful, accommodating and friendly. I always recommend them to anyone who is looking to rent a vehicle.
Lynette N- Rating:
- 5.0
Customer did not leave a comment.
Catherine L- Rating:
- 5.0
Great experience! Professional installation. Employees were friendly and helpful.
Wayne T- Rating:
- 4.0
Customer did not leave a comment.
Nicole J- Rating:
- 5.0
Customer did not leave a comment.
THOMAS F- Rating:
- 5.0
Customer did not leave a comment.
Joel R- Rating:
- 5.0
Super fast, super friendly, great trailer!
JASON W- Rating:
- 5.0
Customer did not leave a comment.
donnette b- Rating:
- 5.0
Customer did not leave a comment.
Sarah S | Overall Experience- Rating:
- 5.0
The first employees are always fantastic and the yard is roomy and easy to navigate.
John F- Rating:
- 5.0
Customer did not leave a comment.
James S- Rating:
- 5.0
Customer did not leave a comment.
richard s- Rating:
- 5.0
The employees were helpful, efficient and friendly!
Tanya K- Rating:
- 5.0
Fast, friendly and helpful. This location was excellent . Keep it up.
SYLVESTER S- Rating:
- 5.0
Customer did not leave a comment.
Corey H | Overall Experience- Rating:
- 5.0
Very helpful person that help us with the drop off
Douglas J- Rating:
- 5.0
quick and friendly service , good product knowledge
Lakeside F- Rating:
- 4.0
My only issue was I wasn’t shown how anything worked with the hitch. The guy hooked it up, had me check the lights, and walked away. Wasn’t in the mood for questions. I would’ve appreciated a small explanation in case I had to unhook it for some reason.
Keith B- Rating:
- 5.0
Customer did not leave a comment.
Paul S- Rating:
- 5.0
Customer did not leave a comment.
Robert B- Rating:
- 5.0
These folks are outstanding, and really make moving a little easier. Always great to deal with.
Eric P- Rating:
- 5.0
My second visit here, friendly, and excellent service
Peter K- Rating:
- 5.0
Customer did not leave a comment.
ADELINE W- Rating:
- 5.0
Everything was so convenient and well organized. Good technology. Clean. I was very impressed.
betty S | Overall Experience- Rating:
- 5.0
Nothing
Rod P- Rating:
- 5.0
Customer did not leave a comment.
Julio R- Rating:
- 5.0
Customer did not leave a comment.
Timothy H- Rating:
- 4.0
Bart was super nice and very helpful, he even loaded up my bundle of boxes into my car. Thank you Everything went well.
Peggy G- Rating:
- 5.0
Great facility with great service. Very easy to do business with.
Christian R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Stephen K- Rating:
- 5.0
Our experience could not have been any better!! Josh was so helpful in getting exactly what we needed. I’ve worked in customer service and Josh impressed me. He was so thorough.
Debbie E- Rating:
- 5.0
Customer did not leave a comment.
BRIAN V | Overall Experience- Rating:
- 5.0
Keep up with the positive energy and communication! We appreciated the problem solving to get our e-bikes to fit on the bike rack.
Dave V- Rating:
- 5.0
Great service
Erik S- Rating:
- 5.0
+As a woman I was treated excellent. The equipment was new and the drop off was also excellent
ROBERT P- Rating:
- 5.0
Customer did not leave a comment.
john s- Rating:
- 5.0
Great experience overall. The phone calls, texts and emails to confirm each part of the appointment was a bit annoying. Assuming all information is correct on the first phone call would be fine. Thanks.
John S- Rating:
- 5.0
Customer did not leave a comment.
Mary E- Rating:
- 5.0
The personnel were extremely friendly, very courteous went out of their way to help us, showed us everything we needed to look at spent all the time needed to assure us we were making the right decision.
JOHN B | First Impressions- Rating:
- 5.0
I am very pleased with the service and attention at the Saukville location. It was a very easy transaction. I am terribly disappointed in the missing cruise control on the truck. It is sad that is not a standard feature offered.
cody S- Rating:
- 3.0
Customer did not leave a comment.
nkhalia h | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
James R- Rating:
- 4.0
Customer did not leave a comment.
James K- Rating:
- 5.0
Maybe just a quick demonstration of the use of the mirrors and instrument panel!
Cathy H- Rating:
- 5.0
Customer did not leave a comment.
rod f- Rating:
- 5.0
Customer did not leave a comment.
Charlotte F- Rating:
- 5.0
Always enjoy the staff at the Port Washington UHaul location! Will always refer them. Cheers Steve B
Steve B- Rating:
- 5.0
Customer did not leave a comment.
Jeff C- Rating:
- 5.0
Customer did not leave a comment.
Dragoljub T- Rating:
- 5.0
Customer did not leave a comment.
Lynette N- Rating:
- 5.0
Great service. Will rent from again
Charles R- Rating:
- 5.0
Very friendly and helpful
Pat K- Rating:
- 5.0
Customer did not leave a comment.
Michael A- Rating:
- 5.0
The manager Josh was more than helpful! Found us the best deal for our move and it couldn't have gone any smoother. I'd give more stars if I could. My family and I send our thanks! 👍👍
Nicholas N- Rating:
- 5.0
The crew at this location are always attentive, friendly, and hardworking. I cannot say enough good things about how well they manage this site. Each time I have been here, the service is prompt, and they treat every customer as if they are the only one there...detailed atttention! Another good experience, thank you!
michelle s- Rating:
- 5.0
I recommended this location to so many people already! They do such a good good job at this location. They are extremely professional everything is so clean. Everything is so well done
Emily B- Rating:
- 5.0
Customer did not leave a comment.
Geffen F- Rating:
- 5.0
We have always had an excellent experience at this location.
Kari L- Rating:
- 5.0
Great customer service experience at the location in saukville and bettendorf..
STEPHEN B- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH C- Rating:
- 5.0
The sales technician named Pam was extremely efficient with my rental. She listened to my needs and followed up. It was a pleasant experience.
donn b- Rating:
- 4.0
Customer did not leave a comment.
Carrie E- Rating:
- 5.0
We have used Saukville U-Haul Moving & Storage for several moves and one storage need. We have had an excellent experience each time.
Christian R | First Impressions- Rating:
- 5.0
Employees helped hook and unhook the trailer. Very polite and friendly. Thank you!
Jacob L- Rating:
- 5.0
The people at Saukville U-Haul are friendly and helpfu!
michelle s- Rating:
- 5.0
Customer did not leave a comment.
JAMES R- Rating:
- 5.0
Customer did not leave a comment.
Mark S- Rating:
- 5.0
The team at the U-Haul center did a great job. The manager Josh was outstanding and focused on our needs. I would recommend them to anyone, anytime.
nicholas d- Rating:
- 5.0
This place really helped keep my small apartment clear for five years, worked out really well.
Braydon S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Keri E- Rating:
- 5.0
Customer did not leave a comment.
BRIAN V | First Impressions- Rating:
- 5.0
NOTHING, Josh is an Oustanding representative for Uhaul and a FANTABULOUS person as well . Thanks, Paul Turowski
Paul T- Rating:
- 2.0
We changed the time of our pickup from Saturday to Sunday due to the snow storm. Snow was over by noon.Our pickup time was 9am and the truck wasn't ready until 10:15. Snow should have been removed Saturday afternoon before the temperature dropped. Cleaning the vehicle's off would have been a lot easier if 6 inches of snow wasn't frozen on the vehicles.
Cindy S- Rating:
- 5.0
Great people to do business with.
Thomas B- Rating:
- 5.0
Customer did not leave a comment.
tony p- Rating:
- 5.0
Customer did not leave a comment.
Richard S- Rating:
- 5.0
They did a terrific job installing our hitch. Most importantly, we were having problems getting our back hatch opened, which might have made installing the electrical cables difficult. They were able to open the hatch, repairing the problem in the process, and was able to complete the job excellently. So glad we came to U-Haul in Saukville!
William G- Rating:
- 4.0
I returned the equipment an hour earlier than was shown on my final receipt. I would have appreciated the correct time logged that I returned the equipment. I thought the guys were very helpful in both attaching and detaching the trailer for me.
michelle s- Rating:
- 5.0
Thanks Josh. Equipment was ready to roll when I showed up.
PETER A- Rating:
- 5.0
Customer did not leave a comment.
Sarah P | Overall Experience- Rating:
- 5.0
Site manager is fantastic and knowledgeable. He was courteous and accommodating while his equipment remains at the top of the list for UHaul sites. I am definitely going to recommend rental there again.
Richard K- Rating:
- 5.0
Friendly and helpful staff
Johnathan A- Rating:
- 5.0
Another great rental process with Joshua at this location. I wish I could give this location 6 stars or higher because he deserves it. Josh could and should be a trainer for other U Haul locations.
Dave M- Rating:
- 5.0
Customer did not leave a comment.
SHONDA P- Rating:
- 5.0
Customer did not leave a comment.
IGOR A- Rating:
- 5.0
Customer did not leave a comment.
Douglas F- Rating:
- 5.0
Customer did not leave a comment.
Teresa L- Rating:
- 5.0
Customer did not leave a comment.
James L- Rating:
- 5.0
The workers at this location are very friendly, helpful, and prompt. We only come here to rent items we need.
Bruce T- Rating:
- 5.0
Josh was awesome in every way. Thank you and we'll be back!
DAVID L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CAROL D | Overall Experience- Rating:
- 5.0
I was overcharged for gas on return.
Doug S- Rating:
- 4.0
Customer did not leave a comment.
jerry t- Rating:
- 5.0
Staff was very helpful especially when we arrived to unload
KELLY C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
HENRY R | First Impressions- Rating:
- 5.0
The staff was very helpful and Josh is a great manager!!!
David H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Marnie M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CAROL D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
PHILLIP T | First Impressions- Rating:
- 5.0
Great facility and nice unit; we moved and didn’t need to keep it otherwise we’d still be a customer! Thanks
Matthew L | Overall Experience- Rating:
- 5.0
Always clean and well lighted and always felt safe. Liked the pull in bays, out of the weather, that made moving comfortable even in the middle of a Wisconsin winter. Was impressed with the key card security system in addition to locked units. Only thing I did not like was the locks provided for the units. They looked cheap and easy to break into. It didn’t bother me that much and I could have used my own lock if I felt it necessary.
ROBERT C | Overall Experience- Rating:
- 5.0
The staff was beyond friendly and helpful. I was going through a tough time.. not only did they get me set up with everything they were ALWAYS incredibly kind.
JAMIE K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Steve S | First Impressions- Rating:
- 5.0
This is a 5 star location. The manager and staff are very friendly and customer service oriented, such that this is my preferred location! I'd rather go to this location than another even if it were closer, because the people working here know how to make the rental process to be easy, expedited, without hassle, and clean and well organized!
Thomas N | First Impressions- Rating:
- 5.0
The staff was so informed and kind I can't say enough about how excellent they were I've told a lot of friends already it's hard enough to move and they made me smile and thank God there are still these good people here nowadays you don't find that to much you have some wonderful workers I thank you and them so much they should be awarded God bless them
SHERRY R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Layne G | Online Move In- Rating:
- 5.0
The U-Haul rep that helped me rent a unit, on-site, was very friendly and explained the process very well. The "Your Storage Plan" handout which highlighted the benefits and also showed the unit's location at the facility was very helpful. Also, signage was displayed which indicated the security instructions and use of access card.
Deborah H | First Impressions- Rating:
- 5.0
Josh is running a clean and friendly U-Haul location. It will be my go-to location for any trailer, truck, or storage beds for years to come! Highly recommend.
Darren K | Overall Experience- Rating:
- 5.0
We appreciated the full description of the security features & how to arm & disarm the alarm. The facility was very clean and there were push carts available.
Julie L | First Impressions- Rating:
- 5.0
Thanks will be back in May 2024 for 3 months storage
JOHN D | Overall Experience- Rating:
- 5.0
Great facility, very friendly and helpful staff.
Sean E | Overall Experience- Rating:
- 5.0
Storage unit worked perfectly for our needs
Edward P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DONALD D | Overall Experience- Rating:
- 5.0
Just got to be too expensive for what I storing there. Thanks though!
Pfeiffer M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SABRINA P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
John B | Overall Experience- Rating:
- 5.0
My only issue was that my access card didn’t work. They gave me a temporary pin instead. They said the card might need a few hours to work. I’m hoping it works when I go back tonight.
Aislinn B | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Nora L | Overall Experience- Rating:
- 5.0
Very quick. I had a different spot and had reserved an additional one online. When I got there the gentleman quoted me 15 min to get all set, but once I told him I had already had a rental, it only took a few min. They were very friendly at every encounter. I drive an additional 15 min to use this facility because I feel it couldn’t possibly be better somewhere else.
Jeff P | Overall Experience- Rating:
- 5.0
Josh is an exceptional manager. Good people skills and a real asset. Give him a raise or promote him to your next level of management, you won’t regret it! Armond Messnick 262-327-1173
ARMOND M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
roberta c | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ryan M | Overall Experience- Rating:
- 5.0
Great staff
Leslie L | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Billie T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Phillip T | Overall Experience- Rating:
- 5.0
Friendly staff, clean, easy to move in, and they have everything you need to move. Like flatbed carts, they provided the lock. Overall very satisfied.
Belen A | First Impressions- Rating:
- 5.0
Josh does a great job!
Scott H | First Impressions- Rating:
- 5.0
Very nice people and facility the best we have used.
dennis o | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JOHN D | First Impressions- Rating:
- 5.0
Very nice
dennis o | First Impressions- Rating:
- 5.0
Facilities were always clean and well kept. We felt our property was safe at all times.
jacob H | Overall Experience- Rating:
- 5.0
Great place good staff new own Josh is good at keeping place looking good and prices are great u - haul storage is best place I ever rented
JOSHUA S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Brandi r | First Impressions- Rating:
- 3.0
The staff is very helpful but unfortunately yesterday when we got there to get the unit we waited 45 minutes and then the system wasn’t working properly. I went in advance to make sure everything was all set and told it was but yet none of the information was properly stored in your system and we had to re-enter much of the information we entered online. Again staff is great but 1 person working and waiting 45 minutes after a long day of moving wasn’t great.
Donna T | First Impressions- Rating:
- 5.0
I had my things there for too long, lol. But, the first manager was the best. He was there at the opening. Then you had one after not so great. She was not always pleasant. But always clean, such a great convenient storage!! Great set up!
KATHY B | Overall Experience- Rating:
- 5.0
Have already recommended you to someone.
Tracey V | First Impressions- Rating:
- 5.0
Associate was super friendly and very helpful.
Susan M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lawrence L | Online Move In- Rating:
- 5.0
Took crae of our needs.
Stephen P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BARBARA P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CARRIE C | Overall Experience- Rating:
- 5.0
JOSH IS A GREAT HELP AND ALWAYS FRIENDLY MUCH APPRECIATED
Carrie C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ELAINE M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
David P | Overall Experience- Rating:
- 5.0
thank you U-Haul for a clean, well lighted and convenient storage place. I was able to come and go as I please to pick up items in storage using my security access card.
Chris B | Overall Experience- Rating:
- 4.0
Worked well for our needs.
Stephen P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ELAINE M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Kali K | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Iesha G | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Duchar N | First Impressions- Rating:
- 5.0
Everything was A1 for service and security .
Daniel t | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
FREDRICK H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Susan C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Eric P | Online Move In- Rating:
- 5.0
Overall great experience! staff was super friendly and helpful, clean well maintained place.: truck pick up and drop off were super easy.. would definitely use them again in the future if and when I need it!
Amanda H | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Kory Z | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CARRIE C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Andrew L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Harold W | First Impressions- Rating:
- 5.0
Great staff, very helpful and friendly
KATHRINE F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KATHRINE F | First Impressions- Rating:
- 5.0
The manager and staff have outstanding customer service! Clean units with heat! The garage drop off zone is so nice and convenient for loading and unloading. Overall great experience, highly recommend.
JACOB S | Overall Experience- Rating:
- 5.0
Everyone made me feel welcome and were very helpful.
sharon b | First Impressions- Rating:
- 5.0
Quick and easy. Gorgeous location. Neat and very clean. Staff friendly and helpful.
Andrew L | First Impressions- Rating:
- 5.0
The facilities and staff were wonderful. The staff were super helpful and friendly, and the storage unit access was great. I loved being able to unload my SUV out of the weather. It was winter in Wisconsin!
Donald M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Thomas G | Online Move In- Rating:
- 5.0
Drive inside doors for loading and unloading are for ‘standard’ vehicles, we were unfortunately towing a trailer so we could not use it, but it’s nice it’s available. Building is very clean and smells nice. Flat bed style carts are also available at a handy spot too. A+
Gordon S | Online Move In- Rating:
- 5.0
Convenient location, very clean facility, reasonable rates.
RAINER H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Raul P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Trent W | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Colleen F | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
HOPE F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Roxanne R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patrick H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
William F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jerome L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Susan C | First Impressions- Rating:
- 5.0
If it got any better I would think the deck was stacked
Chris C | First Impressions- Rating:
- 5.0
Don’t want to pay $5 for 24hr access. Why? It’s secure. Do I get protection for that money? No. Of course not. It’s a coded door. Just a way for Uhaul to make a little more money.Too bad.
DALE F | First Impressions- Rating:
- 5.0
Great staff very helpful
Patricia F | First Impressions- Rating:
- 4.0
Dan was really helpful with the truck rental and Storage
Pamela M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Matthew H | Online Move In- Rating:
- 5.0
Staff was very helpful and easy to work with (my first time renting a Uhaul)! Thanks for your help!
ELIZABETH T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Willis B | First Impressions- Rating:
- 5.0
The staff explained everything quite adequately, were very helpful and friendly. It was a pleasure to work with them. The facility and office hours are quite convenient. The facility looked very clean and well maintained.
sonia l | First Impressions- Rating:
- 5.0
Very clean and even smells good as you walk in. Excellent service. Quick and easy payment plan. I've recommended this facility to family and friends. Thank you for keeping all my furniture safe...
Colleen M | Overall Experience- Rating:
- 4.0
Thanks for letting me park my food truck in the back of your location. It was a very convenient place to park.
robert m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Susan M | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
THOMAS B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Melissa D | Overall Experience- Rating:
- 5.0
Is nice.. No complaints
Kimberly F | First Impressions- Rating:
- 5.0
I am glad to be able not to worry when I need a storage unit it’s there and The vehicles are in good shape I’m ready to go and clean thank you
derek o | Overall Experience- Rating:
- 4.0
Later night access hours would have been helpful on 2 occasions over 4 months
John S | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
THOMAS B | First Impressions- Rating:
- 5.0
Great service
Sherri H | Overall Experience- Rating:
- 5.0
The staff was very helpful
Sherri H | First Impressions- Rating:
- 2.0
On 5/27 I showed up after the office was closed to move in. I was able to get into the entrance with my code but the sliding doors were locked so I was not able to move in as expected.
Nathaniel P | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
Anna R | First Impressions- Rating:
- 5.0
Everyone is very friendly & helpful, thanks.
JEFFREY S | First Impressions- Rating:
- 5.0
Very nice units. The only concern I have is that the garage doors don’t always work. It would be helpful if light was red when space is occupied. They are usually just flashing yellow. Other than that I like the units & the staff. Thanks
peg s | First Impressions- Rating:
- 3.0
I had problems with the login card and later using a code. Systems issues were the culprit.
JAMES P | Overall Experience- Rating:
- 5.0
The best......
ella p | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH K | Overall Experience- Rating:
- 5.0
Best moving experience. U-haul made it easy, fast...very accommodating to changes.
Jackie G | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Clifford W | Online Move In- Rating:
- 5.0
Very helpful and friendly staff!
max m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BARBARA P | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Jackie W | Overall Experience- Rating:
- 5.0
Exceptionally clean facility. Easy to rent and helpful staff.
Pamela S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
David K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ralph S | Overall Experience- Rating:
- 5.0
Good stuff
Kai G | Overall Experience- Rating:
- 1.0
I was given a lock with a key attached to a U Haul card when I rented the storage. When I was done with the storage they made me keep the lock. The owner said that the U Haul card had a hole in it where the key was attached and that would no longer work with their system. He accused me of punching a hole in the card. I did not punch a hole in the card. That was how it was given to me. So I got stuck with a lock and no refund.
Nancy M | Overall Experience- Rating:
- 5.0
Several days prior to check in, I received a call from the manager-Ross, in case I had any questions. The morning I checked in, Ross was also working the front desk. He was very helpful, explaining all the details I might need to know and making sure to answer any questions I had. I was very impressed with the cleanliness of the facility and also with the "for free space", where customers could leave items for others to take.
PAIGE D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Danielle G | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Kevin C | First Impressions- Rating:
- 3.0
Ross brooks is an a**hole and can go f*** himself. And was severely unprofessional with me on 4/20/20. After I called on Friday 4/17/20 and explained to someone working there that the only time I had to empty my two units out was on 4/18/20 and 4/19/20. Ross had a big attitude with me about that and was trying to demand more money for rent when those were the only two days I had to get the stuff out. Bear in mind, all that stuff in those units was my father's who just recently passed away and Ross did not care one bit in the world about any of that. Along with this other lady on Sunday 4/19/19, this lady had a big attitude when I asked about extended access in the storage facility she was walking around yelling an had an attitude to her coworker max, he said something to her and she mumbled something under her breath. Overall nice facility over on the storage side and in the office. From what I experienced on the dates I listed, and after storing there for about a year I believe, I will NOT be coming back to this location for anything EVER again.
Devon V | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Garold B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
DENISE B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Emilio D | First Impressions- Rating:
- 5.0
Great people to work with, very polite & friendly. Extremely clean facilitie. Feel my stuff in storage is totally safe, I'll be telling my friends, thanks to Ross & his staff, OUTSTANDING!!!
JEFFREY S | First Impressions- Rating:
- 5.0
Clean and convenient. Staff was helpful with renting truck and then using storage facility. I don't know how they could have improved the experience. Great job.
gary b | Overall Experience- Rating:
- 5.0
Renting a storage unit temporarily at this location was a positive experience all around. Facility is immaculate and has so much to offer and then some!
Beckie H | Overall Experience- Rating:
- 5.0
Great experience for a first time user of a storage unit!
Jeff T | Overall Experience- Rating:
- 5.0
I seem to rent a truck every 6 months for one reason or another and THIS is by far the best place to do so. The staff and management are personable and easy to work with.
Michael M | First Impressions- Rating:
- 5.0
Russ and his team helped make our storage and move as pleasant as moving could be. Very clean.
chris S | Overall Experience- Rating:
- 5.0
Very helpful!!
David K | First Impressions- Rating:
- 5.0
Great owner and storage unit!!
autumn o | Overall Experience- Rating:
- 4.0
O thought that the facility and the service was very good
Gennine F | Overall Experience- Rating:
- 5.0
Very nice facilities. Very easy to get around. Well organized security.
John F | Overall Experience- Rating:
- 4.0
Very well maintained.
Richard M | Overall Experience- Rating:
- 5.0
Ross is fantastic and made our experience so easy. Will be telling our friends.
Brett D | First Impressions- Rating:
- 5.0
Ross was extremely helpful, professional and knowledgeable. We were very happy with his services. Would definitely utilize his establishment again with future needs and will recommend to friends!
Jennifer S | Overall Experience- Rating:
- 5.0
Very clean
Pam P | Overall Experience- Rating:
- 3.0
Ross made special rules for some customers.
tracy k | Overall Experience- Rating:
- 5.0
Ross you and your staff were very kind and caring and I would reccomend your storage to all my friends!☆☆☆☆
DEANNA T | Overall Experience- Rating:
- 5.0
Great storage facility! Really clean!
Liz L | First Impressions- Rating:
- 5.0
Great storage facility!
Elizabeth L | First Impressions- Rating:
- 5.0
Very clean and friendly
Pam P | First Impressions- Rating:
- 5.0
Very clean. Staff is very helpful. Ross, the GM, was always kind. Not only did I rent storage, but also utilized the truck rental from the saukville location. I would use again and do recommend.
Raymond S | Overall Experience- Rating:
- 5.0
It was quick and painless
Timothy B | First Impressions- Rating:
- 5.0
Staff was friendly and helpful. Storage unit was clean! Indoor facility with security is awesome!
Jeff T | First Impressions- Rating:
- 4.0
The UHaul computers never work. It takes so long to transact business because the computers are set in STONE. That system is from the Stone Age.
patricia m | Overall Experience- Rating:
- 5.0
Ross has always help me in my time of need.
robert m | First Impressions- Rating:
- 5.0
Ross was super helpful and the facility is super clean. Great experience.
Mary L | Overall Experience- Rating:
- 5.0
Great service. I am pleased
Raymond S | First Impressions- Rating:
- 5.0
It was incredibly easy to rent this storage unit.
Pamela S | First Impressions- Rating:
- 5.0
Very informative. Walked me through process of checking into storage locker.
JoAnn O | First Impressions- Rating:
- 5.0
Matt was great to work with! Very clean storage easy to use . I had a great experience!
Ted K | Overall Experience- Rating:
- 5.0
Mr. Brooks is always so friendly,helpful and informative. I recommend U-Haul to everyone I know.
Katie K | Overall Experience- Rating:
- 5.0
Used them many times and will use them again. Pam is terrific.
larry d | Overall Experience- Rating:
- 5.0
Recently, our area was hit with a lot of rain, many houses flooded. U-Haul offered a month free storage. It was a very generous thing for you all to offer to help people in the community. Thankyou
Julie R | Overall Experience- Rating:
- 2.0
No employees in store for about 20 minutes.
Serena M | Overall Experience- Rating:
- 2.0
Manager was rude
Mollie G | Overall ExperienceAdditional Services at this Location
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