Customer Reviews for U-Haul Moving & Storage of Pharr

2,164 reviews

4007 N Cage Blvd   Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana, Northbound customers exit Nolana take turnaround, 1/4 mile south of Nolana)

(956) 702-9494

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(956) 702-9494

4007 N Cage Blvd
Pharr, TX 78577
(Exit Nolana southbound stay on frontage road 1/4 mile south of Nolana, Northbound customers exit Nolana take turnaround, 1/4 mile south of Nolana)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

YALETZY villarreal 
Rating:
5.0

Customer did not leave a comment.

durmayne yennev 
Rating:
5.0

Customer did not leave a comment.

jorge ruiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Vincent 
Rating:
5.0

Customer did not leave a comment.

George Jimenez 
Rating:
5.0

Customer did not leave a comment.

Jeanette Martinez 
Rating:
5.0

Customer did not leave a comment.

Palak Patel 
Rating:
5.0

Customer did not leave a comment.

Marquita Reed 
Rating:
5.0

Keep going, press on. A Professional atmosphere was witnessed by me

Ivan Lundstrom 
Rating:
5.0

Customer did not leave a comment.

Roberto Carrillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cristina Garcia 
Rating:
5.0

Customer did not leave a comment.

Briseida Topete 
Rating:
5.0

Customer did not leave a comment.

Adan Rodriguez 
Rating:
5.0

Customer did not leave a comment.

John Whitington 
Rating:
5.0

Customer did not leave a comment.

Carlton Cummins 
Rating:
5.0

Everyone is very helpful and friendly at this facility . They worked with me and provided assistance in all my moving needs

Sandra Raymond  |  First Impressions 
Rating:
5.0

Nothing everything was excellent

MIGUEL ALMAGUER 
Rating:
4.0

Customer did not leave a comment.

William Zier 
Rating:
5.0

Always fast and friendly service.

raymond garcia  |  First Impressions 
Rating:
5.0

This place is customer friendly service and so helpful amazing experience thank you 😊 so much for your excellent service thank you.. I truly appreciate and recommend…

Jesslee Acuna 
Rating:
5.0

Very professional and courteous.

Jennifer Lyssy 
Rating:
3.0

It would have been helpful if they had car dollys available.

John Magee 
Rating:
4.0

Customer did not leave a comment.

james garwood 
Rating:
5.0

I was skeptical at first, but I trusted you all. Thanks so much. A better waiting area would be nice.

Dennis Olney 
Rating:
5.0

Customer did not leave a comment.

Charles Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lizzeth Ahumada 
Rating:
5.0

There is always room for improvement. But this is my second time renting from this location and both time service and equipment have been the best.

BELINDA PONCE 
Rating:
5.0

Customer did not leave a comment.

Reva Charles 
Rating:
5.0

Customer did not leave a comment.

JULIE RODRIGUEZ 
Rating:
3.0

Customer did not leave a comment.

Maria Rivera 
Rating:
5.0

Customer did not leave a comment.

Andres Villanueva 
Rating:
5.0

Good service and nice manager

Juan Tellez 
Rating:
3.0

The ac was broken when we received it

Briana Lora 
Rating:
5.0

Amazing staff and very knowledgeable. Very courteous and attentive, much kudos to the staff and their management. Recommend!

Erika Schultz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLOS R ORTEGA 
Rating:
4.0

Customer did not leave a comment.

PAMELA JOHNSON  |  Overall Experience 
Rating:
5.0

Excellent staff and management!

Georgia Tovar 
Rating:
5.0

Excellent costumer services. From the time we arrived to the store, we’re greeted by the service desk and the return was super fast

alejandro torres 
Rating:
4.0

Customer did not leave a comment.

James Garwood 
Rating:
5.0

Customer did not leave a comment.

Cristian Cristian 
Rating:
5.0

Customer did not leave a comment.

ROBERT THIESSEN 
Rating:
4.0

Great customer service

MARINA GARCIA 
Rating:
5.0

Customer did not leave a comment.

Terry Crocker 
Rating:
5.0

Customer did not leave a comment.

Wiley Johnson  |  Overall Experience 
Rating:
5.0

manager is awesome!Staff if very friendly

Janeiry Menchaca 
Rating:
5.0

Customer did not leave a comment.

Jorge Gutierrez  |  Overall Experience 
Rating:
5.0

Thanks for good business

gwendolyn judon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilberto Perez III 
Rating:
5.0

Customer did not leave a comment.

Jorge Acosta 
Rating:
5.0

Customer did not leave a comment.

Kiril Brana 
Rating:
5.0

The hitch installation was very good.

James C Camp 
Rating:
5.0

The manager Elvia was very nice and helped along the process. We felt she did a good job and was very responsive.

GONZALO AVILA REYES 
Rating:
5.0

Employees were friendly and very helpful

Jessica Zarate 
Rating:
5.0

Customer did not leave a comment.

Duane Lambert 
Rating:
5.0

Customer did not leave a comment.

Christopher Almaguer  |  Overall Experience 
Rating:
5.0

Extend more hrs to 8pm

SILAS MOTURI 
Rating:
5.0

I had no complains, facility was always clean, and staff has always been friendly and helpful. This is why we always keep coming back for all our moving and storage needs

ALMA DELIA RECIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Wilke 
Rating:
5.0

Customer did not leave a comment.

Roman Rodriguez 
Rating:
5.0

Excellent drop off Service. This was the easiest drop off I’ve ever had and would literally change the way all customers feel if it could go this smooth every time.

Neil Kelley 
Rating:
4.0

The amount I'm being charged is insane

Erasmo Contreras 
Rating:
5.0

Customer did not leave a comment.

Daniel Cerda 
Rating:
5.0

Staff was extremely helpful in helping me.

Kathy Garza 
Rating:
5.0

Very good

JUAN MACIS 
Rating:
5.0

Friendly customer service and very knowledgeable. I love this location

Guadalupe Gallardo 
Rating:
5.0

Customer did not leave a comment.

Luis Gorgonio 
Rating:
5.0

I can't think of anything, I think you guys are great, appreciate it. Thank you.

DANIEL RIOS 
Rating:
5.0

Excellent customer service and excellent location

Mario Estrada 
Rating:
5.0

The entire process of moving our goods cross country could not have been better.

Dan Nolan 
Rating:
2.0

Customer did not leave a comment.

SADIE GRANADOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quickson Ndlovu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra quintero 
Rating:
5.0

Customer did not leave a comment.

Tammy Bounds  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERNEST ZUNIGA  |  First Impressions 
Rating:
5.0

Excellent service!!

Carlos Gonzalez 
Rating:
1.0

I rent the U-Haul truck from South Texas to move to Tallahassee, FL. However, the box truck was leaking because of the rain on the way. Most of my mattresses, bed, computer, and cotton chairs were wet and damaged. However, they did not help and support me in anything. I called them and left many messages, but no one responded to me. My sons did not have a mattress to sleep, but they did not care. Is this U-Haul???

Lam Duong 
Rating:
4.0

The agents at the service desk were very helpful and courteous. I would have given an excellent rating but the windows inside and out were quite dirty and the exterior of the truck should have been washed off. Interior of the cab and inside the box were very clean. Still satisfied with the quality of truck I was given.

Donald Deromedi 
Rating:
5.0

Customer did not leave a comment.

Gabriel Farias 
Rating:
5.0

Customer did not leave a comment.

Lawrence Wilson 
Rating:
3.0

Customer did not leave a comment.

suleyman tufa 
Rating:
5.0

Customer did not leave a comment.

David Brasher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERTO TORRES  |  Overall Experience 
Rating:
5.0

Every thing was so good that keeping that way is good enough

JOSE CORRALES 
Rating:
5.0

Customer did not leave a comment.

Joshua Basham 
Rating:
4.0

Customer did not leave a comment.

ROBERTO TORRES 
Rating:
4.0

Customer did not leave a comment.

Daniel Rodriguez 
Rating:
5.0

Always a quick and easy experience at this location!

Michael Skiba 
Rating:
5.0

Customer did not leave a comment.

Rosa Lozano   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicki Davis 
Rating:
5.0

Customer did not leave a comment.

Melanie Reyna 
Rating:
5.0

Location has excellent assortment of moving products, and vehicles.

Tim Lewis 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Stephens 
Rating:
5.0

Customer did not leave a comment.

Jesus Rodriguez 
Rating:
4.0

Customer did not leave a comment.

gerald hook  |  Overall Experience 
Rating:
5.0

People at drop off were very, very helpful

Quickson Ndlovu 
Rating:
4.0

Customer did not leave a comment.

PATRICK SADHU 
Rating:
5.0

Thank you

Quickson Ndlovu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Stewart 
Rating:
5.0

Friendly and helpful staff. Will rent from this location again.

Sonya Gonzalez 
Rating:
3.0

Rente un dolly de $7 y no lo pusieron en mi camión cuando lo rente, llame para notificar desde el mismo día cuando lo rente y luego al siguiente día que lo regrese, quedaron en reembolsarme el cobro y no lo hicieron :(

Fanny Anahi Solis Navarro 
Rating:
5.0

The manager is top notch!

Timothy Futo 
Rating:
5.0

Awesome service

Noe Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosbe Saavedra 
Rating:
5.0

Customer did not leave a comment.

NANCY NAVARRO  |  Overall Experience 
Rating:
5.0

They preformed the work professional and a great quality product

jeff woods 
Rating:
5.0

Customer did not leave a comment.

ANA VARGAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome Miller 
Rating:
5.0

The store manager was very helpful, friendly and professional. He knew her business well. I was truly impressed by her.

Gabriel Farias 
Rating:
5.0

Stellar service. I will return in December to rent another truck for our Christmas Celebration in a Colonia. The staff at this location is always professional, friendly and helpful. Thank you for all your assistance. Ana C. Fernandez, Director Puentes de Cristo

ANA FERNANDEZ 
Rating:
5.0

Evryone was very helpfull!!! Evrything and evryone was exelant!!! Great service!!! Im handicaped, my expirence was very good with evryone there! Great job!!! Thank you all!!!

Jose Peralez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

RUBEN CANTU 
Rating:
5.0

Very efficient. In and out in less than 15 minutes!!!

Randy Johnson 
Rating:
5.0

Customer did not leave a comment.

Benjamin Flores 
Rating:
5.0

Joann from Corpus Christi on SPID made the return experience awesome. Great crew of workers .

Daniel Santillan 
Rating:
3.0

Delivery of my containers was not able to happen as quickly as I had hoped it could. Also, I will be further examining my receipts because they seem confusing and almost set up to rip me off.

TIMOTHY PONTIUS 
Rating:
5.0

Like always, amazing people!!!

Thanya Moran 
Rating:
5.0

Excellent customer service. I will back next week to rent a pick up to deliver produce to our community partners.

ANA FERNANDEZ 
Rating:
5.0

Everyone was helpful, gave me the right equipment,and showed me how to use the trailer. Thank you.

Brian Davila 
Rating:
5.0

Awesome staff

gary poley 
Rating:
5.0

All is fine

MACAULAY OJEAGA 
Rating:
1.0

Had a bad experience with this company

HEBER CHAVEZ  |  Overall Experience 
Rating:
4.0

Staff is very helpful.

ANNALEE AREVALO  |  Overall Experience 
Rating:
5.0

Elvia was fantastic to work with as I waited for a covered RV storage area. Jonathan was also very helpful.

Jim Breedon  |  First Impressions 
Rating:
5.0

We had our 6x12 enclosed trailer reserved at the Chippewa Falls, Wisconsin location. On the day prior to our scheduled pick-up, we received a call from you (U-Haul) informing us that we would have to pick up the trailer 20 - 30 miles away from our scheduled pick-up location; this is unacceptable. We were able to schedule trailer pick-up closer by asking the U-Haul representative to check for a closer location. In my opinion, if a person reserves at a specific location, U-Haul should make sure that the trailer is at that location for pick-up. -Timothy Marko

TIMOTHY MARKO 
Rating:
5.0

The folks at this location did great!

DANIEL RIOS 
Rating:
5.0

Customer did not leave a comment.

Lessly Garcia 
Rating:
4.0

Fix the entrance gate

ROBERTO TORRES 
Rating:
5.0

Customer did not leave a comment.

Maria Torres 
Rating:
5.0

Customer did not leave a comment.

VICTOR MORENO  |  Overall Experience 
Rating:
5.0

Awesome

Juan Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANA MARTINEZ  |  Overall Experience 
Rating:
5.0

Staff has always been very hospitable and friendly; very accommodating and above all professional

israel galvan  |  First Impressions 
Rating:
5.0

A exelent service

Juan Carlos Gonzalez  |  Overall Experience 
Rating:
5.0

this fat guy was so helpful

Raul Silva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Brinkley  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jose Molina  |  Overall Experience 
Rating:
5.0

Best in the Valley

Antonio Marmolejo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mauri Malta  |  Overall Experience 
Rating:
5.0

this guy Erick , was so friendly

Raul Silva  |  First Impressions 
Rating:
5.0

Staff was very knowledgeable and helpful, extremely impressed. They made everything easy.

PAMELA JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIO COLUNGA  |  First Impressions 
Rating:
5.0

Great staff

ROSALINDA MARTINEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Turner  |  Overall Experience 
Rating:
5.0

Your staff in Pharr are the best. Especially Rose....

BRANDON ANDERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAURENCIO GONZALEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurencio Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Alcantar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA OLIVAREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Peralez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Conley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA CONTRERAS  |  First Impressions 
Rating:
5.0

Manager has gone beyond my expectations for customer service.

MARIO GARZA  |  First Impressions 
Rating:
5.0

Great experience great staff loved the whole experience thank you for everything

JOSE ZAMBRANO  |  Overall Experience 
Rating:
3.0

Annoying when I always had to call inside the store to open the gate outside since it wasn't working. The manager Elvia needs to check her attitude she is rude

Roxy Morales  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Valdez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANA MARTINEZ  |  First Impressions 
Rating:
2.0

Storage was leaking most of my furniture wet

Amer Abuanzeh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ESTELA GARZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIRE CHATMAN  |  Overall Experience 
Rating:
5.0

Great workers en especial Elvia and her people for sure I back soon.

Yasmanih Ruiz Sosa  |  Overall Experience 
Rating:
5.0

Awesome customer service, quick and easy. No problems encountered. Thank You

james vasquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allyson Owens  |  First Impressions 
Rating:
5.0

The storage facility are in excellent conditions to keep your stuff. Great service from all the employees. If I will need again another service I will be back with Uhual without any doubt. Thanks

Luis Trevino  |  Overall Experience 
Rating:
5.0

Great service at a decent price

HEBER CHAVEZ  |  First Impressions 
Rating:
5.0

Elvia is the greatest and all her team are super as well

steve schram  |  Overall Experience 
Rating:
5.0

Great experience recommend to others

GARY CARVER  |  Overall Experience 
Rating:
5.0

Thank you. If I ever need another unit I sure stop by.

Juan Fronseca  |  Overall Experience 
Rating:
5.0

Excellent service

Ernesto Gonzales  |  Overall Experience 
Rating:
4.0

I was ver happy with the price, which is why I chose U-HAUL. I decided to leave because the price kept going up. I was not aware that the price was flexible. I was under the impression that the price was fixed.

Dolores martel  |  Overall Experience 
Rating:
5.0

Easy register, options and easy acces loved that the indoor units have carts to wheel in heavy or several items .

GRESSENIA FUENTES  |  Overall Experience 
Rating:
4.0

The manager Elvia is top notch at this location.

steve schram  |  First Impressions 
Rating:
5.0

Everything was well maintained.

HELEN CORTEZ  |  Overall Experience 
Rating:
4.0

The driveways needed repairs, there was some big potholes and damage that can be hazardous

Pedro Velasquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis Cantu Chapa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Romero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jackie Madison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Garza  |  Overall Experience 
Rating:
5.0

Good Customer Service!

MICHAEL DEROSIER  |  Overall Experience 
Rating:
3.0

I got charged 1st month's rent on storage when I requested first month free. I brought a 15 foot truck from New Mexico and qualified for the free month. The manager Elvia advised me that I should have requested first month free when I made the contract a month ago. I told her I did but she just kept repeating the same information. She also said she could not credit my card the amount charged for the first month. I will be calling the Uhaul center to try and resolve this issue.

Miguel Valadez  |  Overall Experience 
Rating:
5.0

EXCELLENT SERVICE…THANKS

MARIBEL GRACIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Hartman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Padilla  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Herme  |  Overall Experience 
Rating:
5.0

I have relocated or I would still be using this facility. Very happy with the customer service, the facilities, and the prices. Thank you!

KellyL Stremlau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel Valadez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHASTITY LOPEZ  |  First Impressions 
Rating:
5.0

Staff was super helpful and very personable !

Kevin Gustafson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mariel Gonzalez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

raymond garcia  |  First Impressions 
Rating:
2.0

The woman in the store told me the monthly rent after the first month free would be $49.95. This is not what the U-Haul rep. quoted me when I first called. He said the monthly rent would be $44.95.

Thomas Herme  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TOM pankratz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark rendon   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Gustafson  |  First Impressions 
Rating:
5.0

Over 3.5 years with the unit. Took care of our belongings when we needed

christopher castro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roel Alonzo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

josue sanchez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Salinas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH PLUMMER  |  Overall Experience 
Rating:
5.0

Second time utilizing this facility services and pleased with staff and cleanliness of the place as well as location.

Alejandro Garza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry kraatz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hector molina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julio Gonzales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Fix  |  Overall Experience 
Rating:
5.0

We thought your facility was great! We needed a facility closer to our home.

SHARON HYDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rafael Salazar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Champion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ernesto Macotela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grace Ann Powell  |  First Impressions 
Rating:
5.0

Excelente servicio, las instalaciones limpias y seguras.

ANA FERNANDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice Taveda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene Laper  |  First Impressions 
Rating:
5.0

Very satisfied

irma Rios  |  First Impressions 
Rating:
5.0

Everyone was very helpful and polite

SADIE GRANADOS  |  First Impressions 
Rating:
3.0

The staff in the facility are extremely helpful.

ANTHONY PINAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquel Walton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA CASTILLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Rivera  |  First Impressions 
Rating:
5.0

Great experience. Definitely recommend!

Gilberto Munoz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Joel Vasquez  |  Overall Experience 
Rating:
5.0

The staff was friendly helpful and knowledgeable especially employee Jonathan I will definitely recommend this storage to all my family and friends- thank you

elizabeth torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH HARVEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RALPH RUBY LANDSCAPING  |  Overall Experience 
Rating:
2.0

For the price you pay for the storage unit you are very overrated. I have purchased the same unit at another facility for $99 a month versus the $129 that you charge I have 24 hour a day access to unit.

JEFFREY LOWERY  |  Overall Experience 
Rating:
5.0

Attendants were very helpful and accommodating. ☺️

HELEN CORTEZ  |  First Impressions 
Rating:
5.0

Excelente lugar para proteger sus cosas, sobre todo si requieren gran cuidado . Aquí hay aire acondicionado, 24 Hrs para acceder a tu storage, el personal excelente . He estado 24 meses aquí y todos Mis artículos siempre han estado en buenas y excelentes condiciones . Me encanta este lugar y lo recomiendo ampliamente ❤️💝

Silvia Perea  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Issel Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEROY ZAMACONA  |  Overall Experience 
Rating:
5.0

Staff was great and Antonio was super friendly and helpful.

Christopher Barisonek  |  Overall Experience 
Rating:
5.0

Thank you

RENE DELEON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Fox  |  Overall Experience 
Rating:
5.0

The staff answer all questions I needed to know before taking the the u haul trailer. I will go back when I need trailer at this place. Oh I get my rv propane excellent service.

Mike Guerra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Romero  |  First Impressions 
Rating:
5.0

Staff was always extremely friendly and helpful.

john cavazos  |  Overall Experience 
Rating:
5.0

Excelente servicio y amabilidad , disponibilidad y seguridad, gracias

Alejandro Garza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

justus Koch  |  Overall Experience 
Rating:
5.0

Best storage in the RGV!

Evan Ratcliff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi Jasso  |  Overall Experience 
Rating:
5.0

Thank you. U haul made our move so much better!

Daniel Newman  |  Overall Experience 
Rating:
5.0

Antonio real friendly and well acknowledge of the business, great great service. Thank you.

Alejandro Garza  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RAQUEL CRUZ  |  Overall Experience 
Rating:
4.0

Some water leaked in but overall great.

Arath Hernandez   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nikki mehta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika Davila  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Garcia Lora  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Dupree  |  Overall Experience 
Rating:
5.0

Elvia and all the staff were great!

Luz Silva Sierra  |  First Impressions 
Rating:
5.0

Thank you!

karla trujillo  |  Overall Experience 
Rating:
5.0

Excellent storage facility and convenient location. Could not accept two price increases in little over year. Had to find a less expensive storage location.

Ray Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Dickerson  |  Overall Experience 
Rating:
5.0

The First Lady who helped me was so nice and she helped check in, super sweet lady! Then I went to buy a lock and turn in U-Haul and Eric went above and beyond to make my experience amazing! Thank you!

Viviana Garcia  |  First Impressions 
Rating:
5.0

Thank you for hiring people who are friendly, attentive, and well trained. As a senior citizen we are short on patience sometimes and this was a smooth transaction, not a challenge. Thanks

SHARON HYDE  |  First Impressions 
Rating:
5.0

Our experience with U-Haul these past years has been excellent. The staff was always very helpful and professional. Our storage units were clean, accessible, and we never had any problems. We highly recommend U-Haul storage to anyone looking for storage units. Our special thanks to the friendly and helpful staff at U-Haul in Pharr.

ELIAS BAZAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORETTA NICHENKO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Medina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniel albracht  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Manuel Morales Jr  |  First Impressions 
Rating:
5.0

Best U-Haul facility hands down.

PATRICK GAKUI  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jose Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY MANNING  |  Overall Experience 
Rating:
4.0

Roads need repair inside the facility. Would like to have a restroom closer. Add 1 in each building. Staff, cleanliness, rates good. A bulb out for a long time. No bugs. You have to purchase their lock at time of initial rental.

Geraldine McElwee  |  Overall Experience 
Rating:
5.0

Great clean storage, friendly great staff I'll tell friends and relatives great place

HOMERO LOPEZ  |  Overall Experience 
Rating:
5.0

Excellent staff and storage areas always maintained and clean.

isai granados  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan klinghoffer  |  Overall Experience 
Rating:
4.0

Rates increased too much. During pandemic should not have charged late fees. Incomes were decreased and now inflation. Uhaul is certainly not Uhelp.

JEFFREY PALMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose rocha  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSE GARCIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARMANDO BRIONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose barrera  |  Overall Experience 
Rating:
5.0

We moved in efficiently hassle free. We wouldnt of had it that easily had we visited any other storage facility. All communication was clear, leaving us with a clear path not being rushed for time after traveling 1400 miles. The facility and its customer service were courteous, respectful and kind. Customer Friendly, so many other establishments need to a class from this location on customer service. Thanks so much again for making it a pleasure to do business with you!!!

Tim Tanzyus  |  Online Move In 
Rating:
5.0

Excellent customer experience. Will continue to do business with U-Haul.

LORETTA NICHENKO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geronimo Salinas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT LAWSON  |  Overall Experience 
Rating:
5.0

Clean place and love the lights around buildings

HOMERO LOPEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reginaldo Rodriguez  |  Overall Experience 
Rating:
5.0

Excelente Personal muy amables Excelente servicio Gracias

graciela FLORES  |  Overall Experience 
Rating:
5.0

Exelente lugar , lo volvere a rentar

Richardo Elizando  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Geliza Arregullin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

audra martinez  |  First Impressions 
Rating:
5.0

This is an amazing facility clean, organized, secured and customer services is excellent Dominik help us out greatly Best Regards

pedro marquez  |  Online Move In 
Rating:
5.0

Elvia is very involved in the operation and makes sure customers questions are answered. She is a manager who prioritizes the customer and makes herself available and follows up.

david hunt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mari Kerr  |  Overall Experience 
Rating:
5.0

Muy buen servicio Personal muy amable

graciela FLORES  |  First Impressions 
Rating:
5.0

At first I wasn't sure I liked the idea that they only had one available for me in climate control. When I needed one out side but after the hot days unloading and loading the storage was helpful to have nice cool area. I also had paid to advanced on my months renting and they were nice enough to return the advanced payment I did with no worry. The security for the storage was great too I had peace of mind that my electronics were safe when I was away from home! Thank you.

Kasandra Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Destiny Garcia   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adriana Robles  |  Overall Experience 
Rating:
5.0

Dominic was very courteous and professional and knowledgeable well be back to rent saturday

Marlene Santos  |  First Impressions 
Rating:
5.0

We had a very pleasant experience with truck rental and storage .

Silvia Torralba  |  First Impressions 
Rating:
2.0

When using GPS the address takes you to the wrong place. I called several times to find some assistance with directions and I was on hold for 30 minutes. I finally found the place on my own where the gentleman told me he couldn’t answer the phone because he was attending to another customer. I only needed a minute of his time. I was completely frustrated with my experience.

Nadia Gonzalez  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

JEFFREY LOWERY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Crystal Almaguer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Destiny Garcia   |  First Impressions 
Rating:
4.0

Very friendly and helpful staff Only recommendations get insurance to cover your items anyway you just never know what can happen snd they don’t take any responsibility We had a small water leak in our unit and damaged an individual couch other then that every thing was great Thank you

mary hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DALENA  |  Overall Experience 
Rating:
5.0

Manager at this location is very helpful and professional

GILBERTO GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto Mendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irene Mellado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandan Giles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ahmad Dehghani  |  First Impressions 
Rating:
5.0

With Johnathan's assistance I was able to secure a uncovered RV parking space. Johnathan was extremely helpful and courteous and noted in my file that I wish to transfer to a covered RV parking space as soon as available. I appreciate the extra effort. I was impressed with the order and cleanliness of the business location.

ARMANDO BRIONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

luis dunzz  |  Overall Experience 
Rating:
5.0

Excellant team of workers. Very happy with the storage experience I will pass on to friends and family my positive feedback. Thank you very much!!!

Victor Ortega  |  Overall Experience 
Rating:
5.0

Great job 👍guys

Marianela Mendieta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Hallal  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

June Izaguirre  |  Online Move In 
Rating:
5.0

Súper, lo mejor

Jose Rogelio Pina Miranda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Acosta  |  Overall Experience 
Rating:
5.0

It meets the expectations one expects, plus great support and customer service, congratulations!

ARTURO GARZA GARCIA  |  Overall Experience 
Rating:
5.0

Great!!

Ventura Peralez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

amador muniz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse Fonseca  |  Overall Experience 
Rating:
5.0

Extremely nice and friendly. Also helpful and offered many options.

KASSANDRA RENEE RIOS  |  First Impressions 
Rating:
5.0

Eric helped me out and he was so nice and funny made the whole process easy. Excellent employee 🙌🏻

Brian Zarate  |  First Impressions 
Rating:
4.0

Everything was well but during this rain there was a leak and all my boxes got wet. That’s why we moved out

Claudio Tamez  |  Overall Experience 
Rating:
5.0

Awesome customer service

Leonel Garza  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Luis Marquez  |  First Impressions 
Rating:
5.0

Woman working counter was Extremely helpful.

Brain Driscoll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANA FERNANDEZ  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

leonardo munoz  |  Overall Experience 
Rating:
5.0

Super fast and convenient!!

Sarah Barrientes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Dominguez  |  Overall Experience 
Rating:
5.0

Staff, is always very friendly & respectful I enjoy making business in this location

DIANA CORONADO  |  First Impressions 
Rating:
5.0

Very friendly staff and very helpful.

Jose Romero  |  First Impressions 
Rating:
5.0

Courteous and explained well costs and fine print.

rudy beraza  |  First Impressions 
Rating:
5.0

Super clean. staff friendly. Easy to access. Climate controlled. Best experience ever. Price accessible.

Aleyda De la Fuente  |  Overall Experience 
Rating:
5.0

Good service

GILBERTO GONZALEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH ESPARZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL Foster  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alvaro Ponce  |  First Impressions 
Rating:
4.0

1 ⭐ off because map of storage area/buildings would not download/show.

Roberto Velazquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alex Castaneda  |  Overall Experience 
Rating:
5.0

Everyone here is awesome!

Israel Sanchez  |  Overall Experience 
Rating:
5.0

Facility and units are in excellent condition and the upkeep is amazing. Staff always makes sure to acknowledge a customer even if they are busy with another customer. They tailor their customers service and services to each of the customers needs and wants. Hats off for management & manager.

IIiana Elizondo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Guerrero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Gammons  |  Overall Experience 
Rating:
5.0

Very affordable prices and friendly staff. Clean environment and good security measures. Mr. Eric was very helpful and patient with my reservation and answering all my questions.

Jeanett Wences  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jorge martinez  |  Overall Experience 
Rating:
5.0

Clean,secure,and courteous. What more could you ask for in a storage facility?

John Heaney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Romero Diaz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JASON SANKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GUADALUPE PACHECO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Vela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Olivarez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rene Silguero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sergio Paredes Acosta  |  Overall Experience 
Rating:
5.0

Congratulations you have any good information about your services!

ARTURO GARZA GARCIA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

abby perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia Elena Diaz De Sandi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Estrella Guerra  |  Overall Experience 
Rating:
5.0

My experience was exceptional. The process was smooth and efficient. Jaker, Eric and Daniele were extremely polite, patient and courteous. However, the return process was a bit frustrating. First I could not log in and then your system had problems locating me. It took me about 30 minutes to do the self return. Overall experience was excellent. Will not hesitate to rent again.

Umer Jalil  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLENDA BAZAN  |  First Impressions 
Rating:
5.0

Very professional and helpful.

Daniel Doty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARISA CORTEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro Rueda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL VILLEGAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bob rodriguez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Leticia Bernal  |  Overall Experience 
Rating:
5.0

Great

Amanda Ayala  |  First Impressions 
Rating:
5.0

Outstanding service and personnel. Will definitely use again

leo caro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marilyn martinez  |  First Impressions 
Rating:
5.0

very friendly staff. clean and secure

antonio morales  |  First Impressions 
Rating:
5.0

Good service and organized .

Daniel Coronado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie Ayambem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia Martinez  |  First Impressions 
Rating:
5.0

Will rent again. Thank you

mirna benavidez  |  Overall Experience 
Rating:
5.0

Very satisfied with customer service received. Employees were extremely courteous and helpful. Will definitely recommend and use this location again when necessary.

Jacqueline White  |  Overall Experience 
Rating:
5.0

The facility were well kept and staff friendly and professional. An unexpected hassle free experience when I had delays in a move into a new house.

JOHN MCCLAFFERTY  |  Overall Experience 
Rating:
2.0

Climate controlled units never felt cool. Door on unit would not stay up. When in the store employees always worked at a snails pace

Isak Coronado  |  Overall Experience 
Rating:
5.0

Jonathan was extremely helpful, professional and courteous through out my whole experience of unloading U-boxes to a storage unit. Jonathan's expertise and pleasant daminer made for a very positive experience. This is why I'm a returning customer to this site for their professionalism and positive attitudes with every interaction. Thank you!

Kristina Gartley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Vrana  |  Overall Experience 
Rating:
5.0

GREAT EXPERIENCE!

STEVIE POSTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william sebern  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Judith Calvo  |  Overall Experience 
Rating:
5.0

Great customer service

ANGELICA BUSBY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Consuelo Sanchez  |  Overall Experience 
Rating:
4.0

Great service and will definitely be using services in the near future again!

Estrella Guerra  |  First Impressions 
Rating:
5.0

The staff is friendly and helpful, the lady manager was very nice and very helpful every time I dealt with her. I would recommend this storage facility. The store has all the moving supplies you need such as boxes, bubble wrap, tools, straps, pretty much one stop shop if you’re moving.

Marisela Ramirez  |  Overall Experience 
Rating:
5.0

Awesome service and great prices. However your success is definitely driven by the people you have working here locally. Your employee spoke very highly and proud of Uhaul. I wish i had more employees like this in my work organization.

Israel Sanchez  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jorge villanueva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Deleon  |  Overall Experience 
Rating:
5.0

My entire experience was excellent. The staff was very helpful. The facility was clean and secure. I was very impressed and would highly recommend Uhaul storage to anyone needing a storage unite.

Shealynn Hopson  |  Online Move In 
Rating:
5.0

The majority of the staff was amazing, including the manager. There was one exception with one of the employees in which he told me that was ok for me to go and get the lock when I was getting all my stuff from the storage and when I came back to return the unit, he closed the store in my face and told me it was too late, even thought I asked him if I had time and if he would have wait for me and he said yes. It took me, about 5 to 6 minutes to return to the store. Besides that experience, everything else was great! Rest of the staff is somewhat friendly.

XAVIER BLANCO  |  Overall Experience 
Rating:
5.0

Staff was very helpful in every aspect. During hard times due to covid the late fee was waived. Also when i needed to add someone to the account they navigated me step by step over the phone on how to do the change online and were sooo patient and helpful! The management was always friendly . id Definetly recommend the Pharr Uhaul to anyone in the area and surrounding towns

rosa garcia  |  Overall Experience 
Rating:
5.0

I was looking for a safe and secure place for my RV and close to home

Jose Romero  |  First Impressions 
Rating:
5.0

Jonathan was always ready to help.

frank rodriguez  |  Overall Experience 
Rating:
5.0

Super courteous and very friendly

Natalie Ayambem  |  First Impressions 
Rating:
5.0

Top notch,cleanliness and excellent customer service. Gained a customer for life.

Ruben Cortez  |  Overall Experience 
Rating:
4.0

Everyone was very friendly and kind. I had no issues with any part of U-hauls services. Although, while i was there some employees did not have a "Customer-first attitude" with other customers. That needs a little work. But with me, fortunately, I was treated very very well. I will remain a customer for a long time. Prices are very reasonable. Thanks again.

Benito Garza  |  First Impressions 
Rating:
5.0

Excellent service.

jose Ramirez  |  First Impressions 
Rating:
5.0

Staff member named Eric went above & beyond to ensure all my questions were answered, was extremely polite & never stopped smiling underneath his face mask. It helped calm my Overwhelmed nerves from my moving chaos.

abby perez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rene cardoza  |  First Impressions 
Rating:
4.0

Good

Aurora Garza  |  First Impressions 
Rating:
5.0

It was an amazing experience and Eric and the staff were excellent in helping me. Five stars.

james echavarria  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tomas Magro-Malo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda garcia  |  Overall Experience 
Rating:
4.0

I would rate a 5 star, but the buildings need to be fumigation more often. My outdoor storage had a lot of spiders. Either that, or fix the garage doors seal better. And one more thing, i would have liked 24 hours access. Other than these minor things, excellent place. .

jose Ramirez  |  Overall Experience 
Rating:
5.0

Great service,would definitely choose this same location for any future storage needs.

Sonia Salazar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Felipe Acevedo  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

carrie fraga  |  Overall Experience 
Rating:
5.0

Want to thank the manager helping us out great lady amazing customer care... great job

Marie Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DUVINA AVILA  |  Overall Experience 
Rating:
5.0

No lie, this U Haul facility has been the absolute best. Having had storage units from Houston to Austin to San Antonio, this location has given me the best experience. Yea this is a move out review but FYI, I moved to 2 larger spots on the property. Nuff said...

Mick Salinas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leah Palmer  |  Overall Experience 
Rating:
5.0

Great customer service, very professional and polite

mirna benavidez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark gregory  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Cinco  |  Overall Experience 
Rating:
5.0

The business is very clean and the service is excellent

rolando garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eddie leandro  |  Overall Experience 
Rating:
5.0

Johnathan was very helpful, has fantastic customer service skills. Would definitely recommend to everyone your location and of course Johnathan.he was just awesome. He is a very kind and very attentive in listening to my our needs, very pleased. Thank you

carrie fraga  |  First Impressions 
Rating:
5.0

Very clean facilities and staff very friendly

maria del carmen calzada  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eric weborg  |  Overall Experience 
Rating:
5.0

Elvia was great. Very helpful.

Juan Alvarez  |  Overall Experience 
Rating:
5.0

Easy process! Reserved everything online and within an hour I was able to get into my storage unit.

Lidia Fonseca  |  Online Move In 
Rating:
5.0

All staff members were very helpful and friendly.

joyce Rachwitz  |  Overall Experience 
Rating:
5.0

😊

Maribelle Rodriguez  |  First Impressions 
Rating:
4.0

overall good

maria castorena  |  First Impressions 
Rating:
5.0

I would recommend Uhaul to everyone!! Not disappointed at all they have all the tools you need weather your moving out or moving towns !!

Vanessa Delgado  |  Overall Experience 
Rating:
5.0

Nice job. From Wisconsin to Texas your road assistance and 26 truck was great. Thanks

JOEL gracia  |  Overall Experience 
Rating:
5.0

I enjoy interaction with the staff at this environmentally safe facility. The staff is amazingly friendly and helpful, always having smiles and giving out good vibes.

Meredith Rutkowski  |  Overall Experience 
Rating:
5.0

Very friendly staff.

jorge lopez  |  Overall Experience 
Rating:
5.0

Eric was great!

Jaime Ramirez  |  First Impressions 
Rating:
5.0

I find the staff at this facility very friendly and professional, particularly Miss Elvis Gutierrez. It is VERY clean with easy access. I will be back.

Meredith Rutkowski  |  First Impressions 
Rating:
5.0

Having issues with getting into the new building B to do necessary work in our storage unit ... help was great when available and would only recommend more staff present to help with customers.

darlene bough  |  First Impressions 
Rating:
5.0

Great customer service, manager and employees always with a very positive altitude. If I ever need you guys, I will definitely come back and rent from you......thank you!

MARGARITA CANTU  |  Overall Experience 
Rating:
5.0

Very Secure, extremely courteous service, very convenient. Definitely recommend this UHaul Center.

charles hoy  |  Overall Experience 
Rating:
4.0

Very helpful

Torren Wagner  |  Overall Experience 
Rating:
1.0

Tho I reserved a 20’UHaul & car dolly 2 weeks in advance for Peru, ILlinois location, the day before I received 2 separate emails that 20’ UHaul would be in Ottawa, IL & car dolly would be in Pontiac,

irma menchaca  |  First Impressions 
Rating:
5.0

Person that helped was very very nice. Very helpful and met all my needs.

James Joines  |  First Impressions 
Rating:
5.0

Every time i went to the office the staff was very friendly and helpful. Facility is very clean and accessible. My items were well kept in the climate controlled unit. Will use again if need arises.

Rubi Arce  |  Overall Experience 
Rating:
5.0

Elvia was very helpful and knowledgeable, about u haul trailer. We have use them before. The area is so clean, that my wife and I decided to store are travel trailer.

Mike Guerra  |  Overall Experience 
Rating:
5.0

Excellent service

Efren Soto  |  Overall Experience 
Rating:
4.0

Really nice people at the front desk. Very helpful.

Daniela Aguirre  |  First Impressions 
Rating:
1.0

The reservation portion was fine, however, the check-in and service at the Uhaul location on hwy 281 in San Antonio was extremely poor. Supposedly the internet service was down, we lost hours.

Alfredo Lozano  |  First Impressions 
Rating:
5.0

Excellent service

Efren Soto  |  First Impressions 
Rating:
5.0

Very friendly...answer all your questions very knowledgeable

juan garcia  |  First Impressions 
Rating:
5.0

Professional service. Elvia was Eager to be helpful. Thank a Elvia I appricate Your patience even though I lost my key . Yours respectfuly, ~ Pablo Salinas

Pablo Salinas  |  Overall Experience 
Rating:
5.0

The price is very reasonable, the staff is the friendliest around and they treat you as if you’re their number one priority!

kerri lambert  |  Overall Experience 
Rating:
5.0

Excellent services and team. Used rental and storage services. Psinless and great prices with great customer service by all team members worked with.

Kristina Gartley  |  Overall Experience 
Rating:
5.0

Quick clear, peodesionals

Benjamin Fiszman  |  First Impressions 
Rating:
5.0

It is very good

JOHANNA SANCHEZ  |  Overall Experience 
Rating:
5.0

Most affordable company with so many options. Staff has been great as well.

Mariah Jasper  |  Overall Experience 
Rating:
5.0

The best customer service! They were virtuous and quick to help us!

kerri lambert  |  First Impressions 
Rating:
5.0

Thank you Ramsey I believe was the gentleman who was very nice and patient.

NEW HOPE MINISTRIES .  |  Overall Experience 
Rating:
5.0

Outstanding, friendly, helpful and professional staff.

leo caro  |  Overall Experience 
Rating:
5.0

...

Gloria Colmenero  |  Overall Experience 
Rating:
3.0

It does the work.

Diego Ayala  |  Overall Experience 
Rating:
5.0

Great customer service

David Smith  |  Overall Experience 
Rating:
5.0

Great customer service!

David Smith  |  Reservation 
Rating:
5.0

Good informed personnel . Helpful too.

Pablo Salinas  |  First Impressions 
Rating:
5.0

This my second time using their services and again did not disappoint. They went above and beyond for my business. I will continue to go back to this facility for their outstanding customer service!

Kristina Gartley  |  First Impressions 
Rating:
5.0

Great service, I am happy with my service with uhaul & I will recommend to family & friends.

Eric Mora  |  First Impressions 
Rating:
5.0

excellent manager, good staff.

Armando Davila  |  Overall Experience 
Rating:
5.0

Staff was exceptional.

randall kilpatrick  |  Overall Experience 
Rating:
5.0

I live in Illinois and had to rent this unit after my Mommy passed away. Staff was always very pleasant, patient, and helpful with all my concerns and questions, even from a Pharr ~ lol!

Hilda Martinez  |  Overall Experience 
Rating:
5.0

NA

Arnold Espinoza  |  Overall Experience 
Rating:
5.0

Bebo was fantastic! Knowledgeable, friendly, helpful. I had issues with the central scheduling personnel not listening to my needs but once it was all worked out, I was very satisfied.

Rebecca Preston  |  Reservation 
Rating:
5.0

No comment but everything was great!

GILBERT RUIZ  |  Overall Experience 
Rating:
5.0

You guys did a good job. It was great doing business with your organization in Pharr, TX. All the guys were always busy and ready to serve the customer.

Humberto Zamarripa  |  Overall Experience 
Rating:
5.0

Everyone was very nice.

NORMA PEREZ  |  Overall Experience 
Rating:
2.0

I was told that there was an RV space available at this location that would accommodate a 24' trailer. Upon arrival, I was told that the area was under construction and was not available Waste of ti

DOUGLAS DAHLBECK  |  Reservation 
Rating:
5.0

Easy process and good customer service

Edward hernandez  |  Reservation 
Rating:
5.0

Staff was great. Would use again.

MARY HAWK  |  Overall Experience 
Rating:
2.0

Poor rating because your after hrs facility so small there was GREAT difficulty maneuvering an SUV and 6x12 trailer and a 26 ft truck into the available space Poor recognition/planning by U-haul

ray mailloux  |  Reservation 
Rating:
5.0

Thanks for your help.

Christian Morales  |  Overall Experience 
Rating:
5.0

Elvia is Awesome, she goes above and beyond to meet clients needs. Excellent Customer Service. She should receive a raise with her Staff. God bless you all. Magdalena recently moved from Orlando

Magdalena Pedrosa  |  Overall Experience 
Rating:
5.0

Excellent manager and staff

liliana chavez uribe  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top