Customer Reviews for U-Haul Moving & Storage of Park Hills

1,265 reviews

1 Golfview Dr   Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Levin's Furniture, Between Logan Valley Mall and Sierra North Plaza)

(814) 414-0397

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(814) 414-0397

1 Golfview Dr
Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Levin's Furniture, Between Logan Valley Mall and Sierra North Plaza)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I Love that place! Excellent staff, Excellent location, Excellent storage space!

lisa mcdonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

courtney Williams  |  Overall Experience 
Rating:
5.0

Thank you very much

colleen Kirsch  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful!

CAMERON SICKENBERGER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Derek Kaiding 
Rating:
4.0

Customer did not leave a comment.

Deanna Dively  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nobe Sharer  |  First Impressions 
Rating:
5.0

Super convenient and super clean

Matthew Myers  |  Overall Experience 
Rating:
3.0

I paid full price for a beat up pig of a truck. Full price for the most ragged truck they had.. squeaking belt right after I turn the key. Check engine light 20 minutes into my 13 hour drive. Way to go uhaul. You really are not worth the money. Smelling fuel for 13 hours.. that's not safe. So if you service your trucks twice a year I feel like you're over charging for your 💩 trucks. Thanks for the worst truck you had.. I appreciate your willingness to screw people over

Michael Fain 
Rating:
5.0

Customer did not leave a comment.

deborah morris  |  Overall Experience 
Rating:
1.0

Truck check engine light came on right after I got on the highway. I was on a deadline so I didn't turn around. I figured a company would give me a good working vehicle if I was paying multiple hundreds of dollars. After 20 minutes driving I had to deal with the smell of gasoline for 12 hours.. I'm very sick today tired and have a head ache. I don't think I should have to pay for that POS of a truck.. I'm very unhappy!

Michael Fain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Reighard-Foltynewicz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUDOLPH HORNYAK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Grubb 
Rating:
5.0

Customer did not leave a comment.

Paul Bottoff 
Rating:
4.0

Outside of the fruit flies buzzing around when in the walkways on our isle near our locker everything was great, even when we had to navigate around the broken garage door the staff was great.

DOUGLAS SHEAFF  |  Overall Experience 
Rating:
2.0

Make sure the mileage and gas amount is correct or you get charged more than you should. Not ok.

SANDRA CUSTER 
Rating:
3.0

Customer did not leave a comment.

Taylor Patton 
Rating:
5.0

Nothing as of now. The facility is really nice. People who work there are both professional and personable.

Roger Cornell 
Rating:
5.0

Angel and Bobby are two of the best storage clerks! Even stopping over to see how our move in was going in person. Going above and beyond!

Emily Holland  |  First Impressions 
Rating:
5.0

Everything you could ask for in a secure, climate controlled environment.

EdwardR Hoover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jan Glunt 
Rating:
5.0

Customer did not leave a comment.

derrell johnson  |  Overall Experience 
Rating:
5.0

I have safe peace of mind now knowing my stored items are secure there and I now know how to do everything.. including the locked hatch. I appreciated a cleaning staff member coming to see if I did the lock correct after the 2nd use of which I did. I am so very happy with making the choice to use UHaul as my storage place. Everything is so convenient for me using the drive in garage and the dolly. I am handicapped so it makes everything easy for me to use the accommodations when coming out by myself... the elevator is a Godsend!! Its so well lit, secure and clean. Thank You.

DEBORAH BAIS  |  First Impressions 
Rating:
5.0

Angel was very efficient and quick with checking me in and out with my truck. Pleasant experience

Carol Wilson 
Rating:
4.0

Customer did not leave a comment.

Melissa Stiffler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Lang 
Rating:
5.0

Customer did not leave a comment.

Christopher Harf  |  Overall Experience 
Rating:
5.0

The woman that helped me, Angel Knott, went above and beyond what she had to do to help me! I was a bit confused about the sizes of the spaces I wanted to rent and she happily showed me the spaces! She was very knowledgeable and kind!

NORA FOLTZ  |  First Impressions 
Rating:
4.0

I rented a 10x10 unit but after check-out, I was given 2 adjacent 5x10 units. Fortunately, I was able to go to the front desk and have an exchange for 1 unit. However, if there was no availability of one singular unit, it would have been a very difficult storage process. There was no mention of this situation prior to completing the online rental.

Laura Holton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gabriel Downs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Singleton  |  Overall Experience 
Rating:
5.0

Depending on how many people are scheduled to work it’s sometimes hard to get in touch with by phone.

Mark Ritko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matt Griffin 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Fawks  |  Overall Experience 
Rating:
5.0

The storage facility is very clean, well lighted, and easy to access at all hours.

William Johnson  |  Overall Experience 
Rating:
5.0

uBox made my moving experience a whole lot less stressful for my interstate move. Great experience and will use UHaul again and again for any future moves. Thank you!

Karissa Buzzella 
Rating:
5.0

Sometimes it’s hard to reach by phone depending on how many employees are working. Overall we have always had excellent experiences when we are at the facility. In addition, it is always clean and well kept.

Mark Ritko 
Rating:
5.0

Customer did not leave a comment.

Kevin Brown 
Rating:
4.0

Customer did not leave a comment.

Cody Vipond 
Rating:
5.0

Customer did not leave a comment.

john muss 
Rating:
5.0

Customer did not leave a comment.

Rebekah Morris  |  Overall Experience 
Rating:
5.0

Employees were very through and knowledgeable about the equipment. They were courteous, kind and answered any questions that I had. The experience I had was great. I would recommend this location to anyone looking to haul something.

Bill Hann 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WOMBACHER  |  Overall Experience 
Rating:
4.0

Worked out fine. I’ll rent again.

Yvette Kaufman 
Rating:
1.0

Reach out and let someone know that their U-Box has arrived. I wasn’t given a call, text or email stating my U-Box arrived. I just so happen to call and it’s been here for days. Y’all are foul asf for that!

Trev Mangum 
Rating:
5.0

Customer did not leave a comment.

Christopher Harf  |  Online Move In 
Rating:
5.0

I had my things in storage for 7 years! Thank you for keeping my stuff safe and secure.

michelle hunt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zackary Stringer 
Rating:
5.0

Customer did not leave a comment.

Laura McGill 
Rating:
5.0

I recently went through a series of traumatic events. Your storage unit was wonderful. I didn't have to worry about anything. Everything involved was as easy as could be. In a really difficult time, this was easy and worry free and I thank you.

Heather Stewart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peg Madden  |  First Impressions 
Rating:
5.0

I was with this facility for over a year. Angel always went above and beyond whenever I had a problem and rectified it immediately. This place was always spotless and easily accessible.

Kathy Sedeyn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Friley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Clark 
Rating:
5.0

I had actually moved things from another storing facility to Uhaul storage because I heard such great things about their facility and they did not disappoint! I was very happy with my experience there, and will use them again!! The staff is friendly and helpful, the units are nice, the facility is clean and very well kept, and the access to the units is so efficient! I have also rented a Uhaul truck from this facility and everything went great! Very nice Uhaul facility!

Michele Heckel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Taylor  |  First Impressions 
Rating:
5.0

From renting the UHaul in Warren Maine to Altoona Pennsylvania (Golfview Rd). They have been awesome!!! The Golfview location has the best customer service ever! Bobby, Tammy and Angel thank you. The chapter of my moving 700 miles from my hometown was stress free on the U-Haul and storage part. Super clean, very secure and wonderful customer service, KUDOS. A1 Service. Thank you again…. Laura B

LAURA MYERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Fink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Parke  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William Lightner 
Rating:
4.0

Customer did not leave a comment.

dave garner 
Rating:
4.0

Customer did not leave a comment.

Gordon George  |  Overall Experience 
Rating:
5.0

I just loved this service! It was so easy and helpful and painless! Thank you so much!

tina cunningham 
Rating:
5.0

Customer did not leave a comment.

ALAN REID 
Rating:
5.0

I was thrilled with how easy Uhaul and the Uhaul storage helped me in this process. Everyone was very pleasant and extra helpful. I would recommend Uhaul to any and everybody I know.

STERLING WILLIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jonah Snare 
Rating:
5.0

The staff at 1 Golf View drive were very helpful, the front desk employee was working both the front of house and truck return; however service was available in under 60s. The unit was spacious and accommodating, unloading was quick and easy with use of service carts

ian wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROGER BERG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRIS YOUNG TATAR  |  First Impressions 
Rating:
5.0

Why am I not receiving a credit for the month I paid when moved out on the 8th?

Brent Housum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE REID  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Evans  |  Overall Experience 
Rating:
5.0

It was a painless process.

Scott Purcell 
Rating:
5.0

Customer did not leave a comment.

Iesha Koch  |  Overall Experience 
Rating:
5.0

I can’t think of anything! The service was excellent!

Rick Hettinger 
Rating:
5.0

Customer did not leave a comment.

Leah Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred Baldassarre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Edmunds  |  Overall Experience 
Rating:
5.0

Angel does a great job.

Michelle Rimbeck  |  Overall Experience 
Rating:
5.0

Not sure at present. I had signed the vehicle out for an estimated 50 mile trip, probably put only a few miles on it. Waiting to know what the mileage charge will be.

Jerry Cronin 
Rating:
5.0

Many thanks.

JOHN BIGHAM III  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECCA DALE  |  Overall Experience 
Rating:
3.0

The dock door didn’t work. We had to wait till the people next to us was done loading there truck so we could move over and use there dock. It was very inconvenient.

Gerri Butler  |  Online Move In 
Rating:
5.0

Everything was great No complaints

Bob harding  |  Overall Experience 
Rating:
5.0

Only thing is when u call to get live person it takes forever and that should be changed, waiting on hold for over a half Hr is ridiculous.

Kimberly Mcgeary  |  Overall Experience 
Rating:
5.0

Very exceptional experience. So glad we stopped there

Georgia Brandon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Kuhn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Wyant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph price 
Rating:
5.0

Customer did not leave a comment.

David Vanevenhoven 
Rating:
2.0

Although friendly and clean,was too expensive,late fees on top make it impossible to catch up. I literally lost everything we owned in a unit,everything..you should of asked monetary value of items being stored, at the gate there was 10k plus if items and irreplaceable items that has no cash value,up til day of auction my attorney not myself could get through,we were going through court with my landlord trying to get my vehicles that were to be salvaged to pay our unit,another fail. It was to be 478.02 I never said we wanted it for another month and that was tapped on for auction,I never received certified letter nor saw ad for public auctioning,per pa law of self storage whatever it sold over what we owed comes back to us. Do you know how disgusting it is to lose 46 yrs of life,your kids life,your partner and his children.. SMH,had we got extra time past auction date I wouldnt leave this review. We literally are homeless and now have nothing but each other..our dead parents and siblings and family heirloom was in there ..over 20k of things gone..and leave a review..a bathroom.set that was 5 grand things I inherited, important paperwork from.a funeral home I can't replace, irreplaceable photos,personal diaries gone..never again would i use self storage..for any reason..

Kim Barroner  |  Overall Experience 
Rating:
5.0

nice, knowledgeable, polite, easy

ROBERT ALBANESE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Hampton 
Rating:
5.0

Customer did not leave a comment.

Carl Macharola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nehanda Watkins  |  Overall Experience 
Rating:
5.0

Angel and staff very efficient

Gayle Cody  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laila Moukhtar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CJ Mimm  |  Overall Experience 
Rating:
5.0

Easy process and great customer service.

Jeffery Petucci 
Rating:
5.0

Customer did not leave a comment.

danielle geary  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathiravan Chidambaram  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carie Blazer  |  Overall Experience 
Rating:
4.0

Thank you

Doreen Bartczak  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

justine clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

breanna langenbacher  |  First Impressions 
Rating:
4.0

Website has too many "paid extras" before I can get to service I need. Customers know what they need, not add on extras!

John Kolenko 
Rating:
5.0

This is one of the nicest climate controlled storage facilities we have found. Our daughter is a local college student so we rent storage from end April to end of August each year. It's easier than taking everything home which is 3-4 hours away. While it is a month to month rental, we would love to see some type of college student special or bundle in the future for pricing.

Kimona Keenen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allyson Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaun Hickey 
Rating:
3.0

Customer did not leave a comment.

CYLINE KOEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nawaf Alhezab  |  Overall Experience 
Rating:
5.0

Very considerate, helpful, responsive staff.

Samuel Stratton 
Rating:
5.0

Thank you for your professional service.

Lujia Zhang  |  Overall Experience 
Rating:
5.0

Bobby was extremely helpful during out move-out.

Terri Radwan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Leyden  |  Overall Experience 
Rating:
4.0

Very Accommodating

Mary Imler 
Rating:
5.0

Customer did not leave a comment.

Michael Setzenfand  |  Overall Experience 
Rating:
3.0

The staff was not helpful. We came in on Friday to pick up our items to move two kids to PENN AND PITT from NC and we left the key. The staff was not helpful they told us they could not help and the first thing I did was show them my original contract and my ID. They handed me a card to call a locksmith and pretty much said good luck . The person Bauchers card they gave me was out of town . We tried to open out self but could not so we had to leave before 10 and our entire plans changed . We could not go to Pittsburg where our hotel was booked and we could not get a room in State College as all the hotels were booked and my wife and I had to sleep in our vehicle . We came back on Saturday . Met the same 3 people tried to explain no one Was working a lady little chunky was playing on her phone and just diminished what I was telling her . I told them the power outlet was not working with the new tools we had just bought from Home Depot. No one went to check. The day before I told them in NC the uhaul will unlock the lock once you identify your self and pay the $25 fee. Luckily after they would not even show any help I was frustrated went back to my family at the unit and my daughter started to work it by then she drive in the lock still not out I started to drill in it and the same chunky lady came was very rude and said “ Hey you follow me to the office and sign the paper and pay the fee what you are doing will not work “ my wife and I were shocked as they said the day before there is no circumstances they unlock and they don’t even keep unlocking equipment on site and they have to call outside locksmith for them selves and the level of rudeness she portrayed to me. I was so mad and disappointed, I change the bit and was able to open the lock Because I did not want to deal with them anymore . I also took all the extra stuff we were going to keep Year round back and clear the storage casing I don’t want to deal with these people anymore .

RICHELIEU TAH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Skyler Madtes  |  Overall Experience 
Rating:
3.0

U r the only storage company that doesnt prorate when u clear ur unit out.

SANDRA STEPHENS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN DANIELE  |  Overall Experience 
Rating:
5.0

Very helpful and professional staff

ERIC CARTAGENA  |  Overall Experience 
Rating:
5.0

I can think of nothing you can do to improve. Area was clean and well supplied and staff friendly and helpful…built in straps to anchor would be very helpful. deliver to door and pick up. … just kidding about door to door. Also felt the site was very user friendly.

Darla Delaney Bumberger 
Rating:
5.0

Customer did not leave a comment.

stevn kent  |  Overall Experience 
Rating:
5.0

Very clean, easy access with elevator

Charles Brown  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Danielle Geary 
Rating:
5.0

Customer did not leave a comment.

Michael Hickey  |  Overall Experience 
Rating:
5.0

Thank you so much!!! You have a very secure, well maintained and clean storage facility. The staff, everytime I talked to someone, always were friendly, extremely helpful, very professional. I highly recommend this to everyone. Thank you for everything.

Patricia Knarr  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria Ferrari  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Edkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Price  |  Overall Experience 
Rating:
5.0

Everyone was wonderful and helpful. The facility was very clean and had great pest control. I stored sentimentality special family heirloom there and had superior storage. I thank Miss Angel and her staff for get service, and understanding of living remotely. They were great! I have and will continue to recommend the family to local friends and family. Definitely would use the facility again if I return to central Pennsylvania.

beth gearhart  |  Overall Experience 
Rating:
5.0

Great staff was very helpful

Zachary Lewis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Benjamin Ware  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alice McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Tasha Vincent  |  Overall Experience 
Rating:
5.0

VERY clean!

John Edgell  |  Online Move In 
Rating:
5.0

Excellent storage plenty and glad it's climate contol

RICHARD LAUVER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GARY GORDON  |  First Impressions 
Rating:
4.0

Nice and understanding staff members.

Michelle Rimbeck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Kensinger 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Fawks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jill ONeil 
Rating:
5.0

Customer did not leave a comment.

PAMELA TRIPP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda straughter 
Rating:
5.0

Customer did not leave a comment.

Lewis Mills 
Rating:
4.0

Should of got a bigger storage unit

Amy Price  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Paul Doughty 
Rating:
5.0

We live in NC and were renting a space in PA, until we bought our house. The rates were very fair, the facility is excellent, staff was always friendly, very helpful, and accessible. This was a very good experience for us. Move in and out was very easy. Their system to sign in and out is secure, and access to elevators, carts is the best.

MICHAEL WISHON  |  Overall Experience 
Rating:
5.0

I was very happy with my unit. Everything in that facility is very clean. I also like that restrooms are available and were also very clean!!

MICHELE OSWALD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Boccio  |  Overall Experience 
Rating:
5.0

Would highly recommend. I had peace of mind with my things being stored here for over a year. Every interaction with a staff member was friendly.

JULIE VEAZEY  |  Overall Experience 
Rating:
5.0

Move in was convenient and easy. I love that you can unload in the building and have complementary carts. I love the security. I've been telling people about it. It is really nice. The climate control is awesome. The unit looked small at first blush but are actually bigger than I thought. Good value for what you get.

elizabeth cross  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARCELLA CHERRY 
Rating:
4.0

The pickup date was moved several times by customer support and in the meantime I was charged for an additional months rent. I’m being told I’ll receive a credit but this should have been handled differently.

Rating:
5.0

Customer did not leave a comment.

Yaereem Lee  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

APRIL AGEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Pupiec 
Rating:
5.0

Customer did not leave a comment.

LAUREN TETHER 
Rating:
5.0

Customer did not leave a comment.

Laura metcalfe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darren Hall 
Rating:
5.0

Nothing we where very pleased with service and equipment and the help they provide for us thank you

Alan Weist 
Rating:
5.0

Customer did not leave a comment.

Todd Mcmonigal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZAKIYAH WILLIAMS  |  Overall Experience 
Rating:
5.0

Quick response upon arrival. Jessie and Bobby were Friendly and helpful!

CINDY CARBONELL 
Rating:
5.0

Customer did not leave a comment.

Paula Kelliher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tia Kirby  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Doeing 
Rating:
5.0

It was a smooth and simple transaction. The people were very friendly and knowledgeable.

Rick Hettinger 
Rating:
5.0

Customer did not leave a comment.

Shaquan Thompson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JULIANA ROBERTS  |  Overall Experience 
Rating:
5.0

Please update the golf View Dr., Altoona PA “dropbox picture” As it is no longer in front of the building

John Roefaro 
Rating:
5.0

Customer did not leave a comment.

Bruce Webb  |  Overall Experience 
Rating:
5.0

Every convenient to used clothing stores to sort through and donate.

Judy Stenberg  |  Overall Experience 
Rating:
5.0

No issues helpf

Amy Rupp 
Rating:
5.0

?

Roseanna Clair 
Rating:
4.0

Customer did not leave a comment.

Drew Turnbaugh 
Rating:
5.0

I feel it was perfect

Fred Seville 
Rating:
5.0

Customer service is absolutely amazing. So beyond helpful

Patricia Knarr  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES MCDERMITT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Zorger 
Rating:
4.0

Customer did not leave a comment.

Timothy Hatajik 
Rating:
5.0

Customer did not leave a comment.

Tammra Bond  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

stevn kent  |  First Impressions 
Rating:
5.0

Employees at facility are very kind and professional.

ERIC CARTAGENA  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David Vanevenhoven 
Rating:
5.0

Customer did not leave a comment.

ROBERT BONO 
Rating:
4.0

Customer did not leave a comment.

Kim Barroner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keon Burns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEGRA ALLEGRA LYNN CORREAL 
Rating:
5.0

Customer did not leave a comment.

DAVID HAWKINS  |  Overall Experience 
Rating:
5.0

The ladies r very nice n helpful. The truck was a bit noisey but it did the trick when i needed it. I would always advise to get their insurance n tire protection. Very inexpensive for both. Takes a lot of worry off u in case of trouble. I w certainly use them again.

SANDRA STEPHENS 
Rating:
5.0

Customer did not leave a comment.

Beth Conroy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Michael 
Rating:
5.0

Customer did not leave a comment.

Melanie Bard  |  Online Move In 
Rating:
5.0

Let customers know that the straps to hold large items like stove or fridge don’t ,come with the dolly. Otherwise great service. and the workers are very professional and helpful. Many thanks.

Helen Moseley 
Rating:
5.0

The staff were always eager to help and professional. Best Uhaul facility I have used!

Nicole Riddick  |  Overall Experience 
Rating:
4.0

The employee was very helpful, but they instructed me I was supposed to drop off at a location closer to my move-in location. The instructions provided sent me 15 minutes further away than I was supposedly meant to drop off at. Your employees are helpful but your systems seem to have logistic issues.

Leonard Wilson 
Rating:
5.0

Customer did not leave a comment.

Brittany Horton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Becker 
Rating:
5.0

Customer did not leave a comment.

Robert Calorafe 
Rating:
5.0

Customer did not leave a comment.

Miranda Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john houck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wendy corle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Athena Bauman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph Dixon  |  Overall Experience 
Rating:
5.0

Very nice customer service, professional employees

john stroz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Summer Tomlinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMMI RICHARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS GERLACH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK PANEK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cera Campbell  |  First Impressions 
Rating:
5.0

The facility was great and property was well kept. The prices of the units were reasonable. The staff was excellent in handling any of my requests.

Samuel Dull  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KYNDELL ELLIOTT  |  First Impressions 
Rating:
5.0

I wish someone told me there was no usb outlet in the van. I would have brought a different charger. So my phone died 1/2 thru my trip.

leann Semelsberger 
Rating:
4.0

Your employee's were very nice, very helpful!!

Patricia Teare  |  Online Move In 
Rating:
5.0

Easy to reserve online and move in

dena Nagle  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES GIUNTA 
Rating:
4.0

Customer did not leave a comment.

Barry Fox 
Rating:
4.0

Customer did not leave a comment.

brenda glunt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Lill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janet smith  |  First Impressions 
Rating:
5.0

Great experience. Just moved out of a smaller unit and into a bigger unit. Love that it is climate controlled and don't have to worry about my property being destroyed by mold.

Ann nguyen  |  Overall Experience 
Rating:
5.0

Lightning service both in and check out, this group is awesome

tom scarbo 
Rating:
5.0

Customer did not leave a comment.

Diane Chewning  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryann Shikitino 
Rating:
1.0

I feel that I. Should have received some of my monthly payment back of 127$$ … Which the 127$$$ for 5 to 7 days of 30 days for this amount … I deserve a refund. Of 23 days????????? Plus things were missing

Mark Hiles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Ryan 
Rating:
5.0

Customer did not leave a comment.

ann mcconnell 
Rating:
5.0

This was my first visit but U-Haul and staff made this move very easy. I had no problems. Top notch.

Mark Stone 
Rating:
4.0

Customer did not leave a comment.

Mark Ritko  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRENDA KNIPPLE  |  Overall Experience 
Rating:
5.0

The front office is so nice. Expend every thing from renting the uhaul to renting the unit. Very friendly and accommodating

Debra A Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Vargo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Moskal 
Rating:
5.0

Customer did not leave a comment.

Diane Portal 
Rating:
5.0

The employees were nice as well as helpful. Everything worked out well.

Tate Miller 
Rating:
5.0

Customer did not leave a comment.

Patricia Murtagh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis White 
Rating:
5.0

Friendly and helpful service! I was made to feel welcome, and everything was explained to me clearly and patiently. The storage space I rented seems to be exactly the right size for my needs. I love that the facility is climate controlled and secure.

andrew carleton  |  First Impressions 
Rating:
4.0

One picture frame had mouse damage but overall it was great. Had the unit for over a year. Highly recommend.

Ryan delbaggio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Kustenbauder 
Rating:
5.0

Thank you so much it was well takin care of. Clean would use again

Karen GUREKOVICH  |  Overall Experience 
Rating:
5.0

The initial storage unit was not the size that I had reserved. I called the office and was given the correct size unit and I accessed it while on the phone to be sure it was correct. I’m happy with my experience.

Michelle Cowden  |  Online Move In 
Rating:
3.0

Payments come out the 10th of every month. I was out of the storage unit on the 15th. disappointed that your payment is not prorated and you’re charged the full amount, even though you were only there less than half the month

BECKY WHITESEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan Lafferty  |  Overall Experience 
Rating:
1.0

VERY unfriendly customer service representative in store, I felt awkward being there! Gentleman who hooked up trailer was very kind and helpful.

Brian Weyant 
Rating:
5.0

Customer did not leave a comment.

JULIANA ROBERTS  |  First Impressions 
Rating:
5.0

Was expecting it to cost more. I was surprised at the price range. Would recommend this to everyone.

MARCELLA CHERRY  |  First Impressions 
Rating:
5.0

The online reservation for the cargo van was somewhat confounded. On the confirmation page, I was given one price estimate, around $300. I clicked on the printer friendly version to print the confirmation and the price estimate was $600. Double what the other page said. This was misleading and troublesome as I could not afford a $600 rental. I called the location and their manager Angel was very helpful and assured me the price would be in the $350 range. There must be some bug in the generation of the printer friendly version of the online confirmation. Thank you Angel for all your help!

Cassandra Carrick 
Rating:
5.0

Customer did not leave a comment.

BRYAN NORRIS  |  Overall Experience 
Rating:
5.0

Exceptional staff, polite and efficient

Andrew Whitlock 
Rating:
5.0

Customer did not leave a comment.

Matthew Palmer  |  Overall Experience 
Rating:
5.0

Best place in Altoona area to rent. JESSEY was awesome. Had truck and uboxes ready for us when we arrived., no wait time. We were out door in 5 min., and into a warm, clean truck. Thanks you Jessey for another easy rental.

Leah Pevarnik 
Rating:
5.0

Customer did not leave a comment.

vladislav Cutler 
Rating:
4.0

Customer did not leave a comment.

Terry Garrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marina Gorman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard Vanevenhoven 
Rating:
5.0

Customer did not leave a comment.

James Vargo  |  First Impressions 
Rating:
5.0

This is a go to spot for your U-Haul rentals. The ladies working there are amazing, friendly and super kind. We'll maintained storage units and clean store.

MATTHEW FERRIS 
Rating:
5.0

Staff are super friendly and nice!

Ellen Cabe  |  First Impressions 
Rating:
5.0

Our experience with UHaul was great but our experience with Ferris moving was horrendous. They were hours late multiple times and our moving day was a whole day late. Almost all of our furniture has been significantly damaged. In the end they left without finishing the job or telling us that we’re leaving. Extremely disappointing!!!! Don’t ever recommend them.

amy leavens  |  Overall Experience 
Rating:
5.0

You won’t find a better storage facility. Angel and her staff were very helpful and nice. Will recommend U-Haul storage to all my friends and family.

KEITH BICKLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Barczak  |  Overall Experience 
Rating:
3.0

The girl didn’t listen that our home address was not where we were taking the truck to, so she had our return location picked as near our home address. Even though I told her the location, so I had to call the truck terminal to change it. Luckily they didn’t charge a penalty.

Tony Gabriel 
Rating:
5.0

Customer did not leave a comment.

Ashlynn James 
Rating:
5.0

The staff was great and very accommodating whenever I had to make changes. The gentleman I spoke to about 10:30pmEastern on Saturday night was very helpful. He forwarded the information about me not being able to complete the return on my phone did part of it but could not get it to finish checkout. Received confirmation that my receipt was ready on my Email at 8:43am.

JANE LEWIS 
Rating:
5.0

Customer did not leave a comment.

Wendy Voytovich  |  Overall Experience 
Rating:
5.0

Had a little trouble with outside keybox but the girls took care of it right away

Corey Ritchey 
Rating:
5.0

Customer did not leave a comment.

debra harper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Forlina  |  Online Move In 
Rating:
5.0

Very nice people to work with, Very helpful and informative.

Eric Heiser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Heiser 
Rating:
4.0

Need 24hr access at all times

Josh Touchton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Zamber 
Rating:
5.0

Wonderful person at the booking office

Richard Scholton 
Rating:
5.0

For any storage needs or moving rental etc I will use U-Haul again.

caroline mccaulley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Hurst  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bob harding  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leticia Reynolds 
Rating:
5.0

Jess &Tony are awesome very informative and to the point,I would rent again if I need to or recommend to a friend

Jon Weyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES GEHO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Kenney  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Melisa Pickels 
Rating:
5.0

Customer did not leave a comment.

Deborah Rivera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenny jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany Horton  |  Online Move In 
Rating:
5.0

I never used u-haul for storage but I have rented a truck or 2. This facility is very well kept and it’s staff is very helpful and friendly. Customer service was there for me every step of the way. I would recommend this facility to family and friends, even got a few cards to hand out!

Jason Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Wilt  |  Online Move In 
Rating:
5.0

The staff was so friendly and helpfull from explaining things to advice I'd definitely recommend this facility to anyone in need of a storage unit

Jon Weyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Mueller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles Wachnicki  |  Overall Experience 
Rating:
4.0

The unit was very clean and the staff friendly and helpful but the advertised cubic ft. of space is not accurate so I had to rent a larger unit. The cubic ft. of a 5x7x8 is supposed to be 280 cu. ft. but that measurement is to the outside edge of the door. Nobody can store anything to the outside edge of the door and still close the door.

Cindy Carbonell  |  Online Move In 
Rating:
5.0

Very nice advanced storage facility

HILARY PLUMMER  |  Online Move In 
Rating:
5.0

Very nice people and very helpful.

Eric Heiser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lorin pierucci  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Herman  |  First Impressions 
Rating:
5.0

Staff went above and beyond to help out a very stressed out person❤

Kathy Sedeyn  |  First Impressions 
Rating:
5.0

This is my first time using a storage unit. In my 71 years I didn't know what to expect. What a surprise & joy to find that not only were the buildings carefully climate-controlled, but everything was neat & tidy too. The staff were most helpful & most accomodating, going so far as to offer to show me a unit. And that unit wound up being mine! Thanks & Cheers ~ 🍻 👏 ✌️ Azure 🎶

Azure Montaig  |  First Impressions 
Rating:
5.0

All of the staff members were Friendly, Polite, Helpful and Courteous, The Staff members made everything clear, upfront and a easy process, I will definitely be using U-Haul again if needed.

JAY CRUMP  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

christina canaday  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Frates  |  First Impressions 
Rating:
5.0

Great customer service, and very clean facility

shayla salter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Patrick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yvone Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH SHAFFER  |  First Impressions 
Rating:
5.0

They was great

Mary Laney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela gulish  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karene Tetteh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerri Piacesi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA KNIPPLE  |  First Impressions 
Rating:
5.0

Superlative customer service. Informative, kind and considerate.

MERCEDES GASTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Broadfoot  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Barczak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARON LASZKA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marydith Stubbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alisa Farley  |  Overall Experience 
Rating:
5.0

I’m very pleased with the way I was helped when I arrived.

Mark Leberfinger  |  Online Move In 
Rating:
5.0

The whole process was as easy as 1-2-3.

Khushbir Kadam  |  Overall Experience 
Rating:
5.0

Staff was so incredibly nice! And they keep it super clean. I would recommend to anyone

shayla salter  |  First Impressions 
Rating:
5.0

Very nice staff

Gayle Cody  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammra Bond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dameka Morrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN KLINKNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorraine Dunham  |  Online Move In 
Rating:
5.0

Great facility, nice folks!

James Longenecker  |  Overall Experience 
Rating:
5.0

Have rented many moving trucks and storage units and have always had excellent service every time!!!!

TIM C BLACK  |  Online Move In 
Rating:
5.0

Very clean, safe, plenty of carts available.

Kristina Kalowsky  |  Overall Experience 
Rating:
5.0

When we arrived the ladies inside were helpful, happy and very pleasant to deal with.

cathrine ryan  |  Online Move In 
Rating:
4.0

Only one elevator.

Jarrel Brown  |  Overall Experience 
Rating:
5.0

Even though my reservation expired, And I was late moving in, (Not U-Haul's fault) The young lady assisted me with a comparable size storage location on the premises.

JAY CRUMP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Longenecker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Sidwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA KENNEDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette Brewer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WALTER KRAMER  |  Overall Experience 
Rating:
5.0

All employees were very friendly & helpful! Thank you so much Angel! Great staff, great facility & smooth transaction.

jennifer plutko  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leonardo De Sousa  |  First Impressions 
Rating:
5.0

Helpful and knowledgeable staff. Clean and well lit storage units Easy access to storage units

Brenda Middleton  |  Overall Experience 
Rating:
2.0

In 16 months time. The rates went from 72 $to 79 $.when I was moving my items out I noticed a sign for advertising. The exact size unit was 74.95 per month. Made me feel like your company played me for a fool!!!!.would never recommend any one ...

Wayne Eisenhour  |  Overall Experience 
Rating:
4.0

The storage was good. I was glad to find climate controlled storage, sith the only exception being it was kept at a higher temperature than I want for a climate controlled space (almost 80° inside every time I was there). The other issue I had was the last rental truck we used from this location. The tires were essentially bald and did not have great traction.

Elizabeth Hinchcliff  |  Overall Experience 
Rating:
5.0

Great experience

Biaoxiang Di  |  First Impressions 
Rating:
5.0

Customer service was very nice and helpful

renee petta  |  First Impressions 
Rating:
5.0

Could have more moving carts to carry things to storage. If there are more than one customer they might have to wait.

Khushbir Kadam  |  First Impressions 
Rating:
5.0

Needs to be 24hrs

Josh Touchton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA TRIPP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Molly FrenchMcShea  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Hemminger  |  Online Move In 
Rating:
3.0

Elevator at this facility is sub-standard. It is a passenger elevator NOT a freight elevator. Poor design for a two level facility. Also poor layout to handle trailers in the loading area. Maybe hire better structural engiineers. I am one.. Several others said the same when i was there.. Surprising for U-Haul. Otherwise good experience.

Robert Sidman  |  Online Move In 
Rating:
5.0

Clean, well maintained, floors are immaculate, clean and shiny! Temp around 70° inside when I was there.

EdwardR Hoover  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

christina duffey  |  Online Move In 
Rating:
5.0

Angel was very helpful. Very nice. Answered all our questions.

KEITH BICKLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eric olson  |  Overall Experience 
Rating:
5.0

The best experience I could have. Everything about this location is superb. Don't know why anyone would select anywhere else to have storage or use of UHAUL than this location.

courtney Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Li Chun Tung  |  Online Move In 
Rating:
4.0

Flat ramps are needed to go between the dock unloading and the truck being unloaded. Highly dangerous trying to step across the truck onto the dock. Also no handrails on outside steps. Very dangerous to go up and down the steps my woman almost fell over onto the floor 4‘ 5‘ below the dock

Carlos velazquezsuarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BIBIFATHEMA DOWLUT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Dull  |  First Impressions 
Rating:
5.0

Great staff!!!!! Excellent service!!!! Very clean and well maintained facility!!!!!!

TIM C BLACK  |  Overall Experience 
Rating:
5.0

We live in North Carolina, and we're trying to coordinate a storage unit up here in Pennsylvania. I made the reservation online, and could hardly believe that I could do that without having to pay a month's rent up front, Etc. We showed up at the facility, they had all of our information paperwork ready it took about 10 minutes to get everything squared away, find our locker, and be done with the whole deal. It was absolutely one of the easiest, smoothest, and most Pleasant transactions that we've had to deal with in a long time. These people were great!

MICHAEL WISHON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Herman Hudson  |  Overall Experience 
Rating:
4.0

I thought I had reserved a slightly larger unit on the first floor. Other than that, the experience was great. Front desk and building staff were helpful, courteous, and kind.

Sean Seymour  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Janice Hartman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Hatch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Wilshire  |  Online Move In 
Rating:
5.0

Friendly staff with excellent customer service skill

Virgilio Cantu  |  Overall Experience 
Rating:
5.0

Best storage facility I’ve ever used!! Very clean with many conveniences and security measures in place that few other facilities offer in total. Thank you.

richard damico  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carolyn manges  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry wills  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maridith Rastall  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Larry Mognet  |  First Impressions 
Rating:
2.0

I’m giving this review because u haul tried to charge additional fees once I dropped the truck off. I made sure I did everything correctly but u haul was still trying to find away to charge me more money. Nor did they provide the moving help that was promised once I arrived to my home. Just very poor communication.

Telicia Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virginia Campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaquill Wyman  |  First Impressions 
Rating:
5.0

Give were very helpful and polite loved them.

david Teeter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel Geesey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natalie Stultz  |  Overall Experience 
Rating:
5.0

Was confused about putting in code for entry but that may have been on me

Leroy Long  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Danny Sauro  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN MORRISON  |  Overall Experience 
Rating:
3.0

online sold me a unit that is not available but the worker helped me get into one that was ready for me and the same size

Danielle Mcmullen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amanda Murphy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

THAD MITCHELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Orlando  |  Overall Experience 
Rating:
4.0

Angel spoke with me on more than one occasion & was very helpful as was another female employee. I rented several trucks in addition to the storage unit & Angel helped to coordinate the extra time I needed & returns. There were problems with the seller of the property & the move in dates were delayed. Only one thing could make this transaction "excellent" would be a bit of customer discount/compensation related to additional time that was needed for equipment that was beyond my control??????:):):)

Mary Matalonis  |  Overall Experience 
Rating:
5.0

So kind and so helpful!

Maryssa Brandt  |  First Impressions 
Rating:
5.0

Staff, especially Angel Kott, went beyond the normal to help me with a couple of issues. I could not have had a better experience in a time of dark grief

Benadette Mills  |  Overall Experience 
Rating:
5.0

Wonderful and helpful staff, we will use this facility again if needed. Thank you all.

Mary Masic  |  Overall Experience 
Rating:
5.0

This is a Beautiful storage unit! I was very impressed and so clean! Fantastic place. Services were outstanding the people very upbeat and friendly. Thank you!

lisa mcdonald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Spicer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Wiechert  |  First Impressions 
Rating:
5.0

Professional, seamless and smooth experience!

Tim Potopa  |  Overall Experience 
Rating:
5.0

Angel was so helpful and always very pleasant!

Karen Bagnell  |  Overall Experience 
Rating:
5.0

They were great to work with. Explained things thoroughly and sent an associate with me to explain the procedure.

Pete Dutrow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele Heckel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charles Stitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Spicer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney Hudson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin Carnegie  |  Overall Experience 
Rating:
5.0

Very easy and convient. Helpful that carts are provided to haul stuff to my locker on the 2nd floor

Justin Zapotoczny  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

leigha lindsey  |  Overall Experience 
Rating:
5.0

the entire transaction was handled very well. When I needed additional space they worked with mw to make it convenient. Great job Ladies

Mary Masic  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim Potopa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jameek Blocken  |  First Impressions 
Rating:
5.0

They are so nice and friendly! As well as very helpful and knowledgeable. Would recommend to anyone and everyone!

Brittany Frantz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan and justine Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Stetter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Dehoyos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Murtagh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Broadfoot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric blough  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Julia Vera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ted Palada  |  Overall Experience 
Rating:
5.0

Please relay this information to corporate if you please. Many accolades to Angelica Knott in the Altoona facility. She is not only personable, she is attentive to the needs and care for her customer base without hesitation!!

Hilda Fowlkes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nate Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jaime Rogalla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Rairie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Grier  |  Overall Experience 
Rating:
5.0

Angela is great to work with and she’s very friendly and polite

CariAnn Scarpaci  |  First Impressions 
Rating:
5.0

I definitely will rate this place 5 stars for one reason. They work with you!!! Definitely great people and amazing service!

meridith mcmanis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tavia WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda decaspers  |  Overall Experience 
Rating:
5.0

Angel was pleasant, professional, and got my move in and move out taken care of quickly and easily. The facility itself was exactly as advertised, and fulfilled my storage needs perfectly.

CHRIS DAGGETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Gilbertson  |  Overall Experience 
Rating:
5.0

Very pleasant experience! Both employees (Kylie Orr & Jessy Bianchini) we spoke with were super friendly and helpful explaining everything and getting us the help we needed.

katie cantrell  |  First Impressions 
Rating:
5.0

Kylie is an excellent employee as well as a helpful, nice person! She is a gem! She should be valued and rewarded for her good customer service!

dorinda shaw  |  First Impressions 
Rating:
5.0

Staff went above and beyond to get me a unit. Angel and Jessie are and asset to your Company! I always deal with you when we need a truck for hauling.

Andrea Friley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Hand  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRIS DAGGETT  |  First Impressions 
Rating:
5.0

Angel is the best at her job. She is very well trained and very professional and she trys to get to know all the people that have storage units in the building.

Jessica Everhart  |  First Impressions 
Rating:
5.0

This U-Haul Storage location could not have been better! I both rented a U-Haul here, as well as had a storage unit for 10 months. The staff was kind and helpful. I never had issues accessing my unit and never worried about the state of my personal items. I would definitely recommend this location to anyone in the Altoona area looking for storage or moving supplies/equipment!

Morgan Horell  |  Overall Experience 
Rating:
5.0

Very clean, secure and safe.

joseph corrado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Snowberger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Shea  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanine Wasielewski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Carnegie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jay price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diane woomer  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Christin Pounds  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trey Furio  |  First Impressions 
Rating:
5.0

Only issue was the size of the elevator to the 2nd floor. Why in earth would you not design a large freight elevator for moving furniture. Obviously engineer or manager involved has no practical experience. Beyond comprehension that they would install a regular person elevator. Not enough room in elevator!

Rick Webb  |  Overall Experience 
Rating:
5.0

I have not yet moved in but find the facility very clean, the staff was very helpful in helping me get familiar with the facility, I expect that I will be happy with my decision to store my goods here.

mary geiyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Broadfoot  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH SMITH  |  Overall Experience 
Rating:
2.0

I tried to pick up a van, no one was there. I had it reserved. No one called. I got a text message about a truck.

Ralph Mathis  |  Overall Experience 
Rating:
5.0

The staff at the facility was just super, from start to my last day. Much appreciated.

russell COOPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liz Estep  |  Overall Experience 
Rating:
3.0

The system was down so that was inconvenient because I had to go back. Also one person told me my lock was good then I was told I had to purchase one so that made my experience a bit unpleasant.

DEBORAH SMITH  |  First Impressions 
Rating:
3.0

My overall experience wasn't a grand one. I may use your trucks in the future but I'll never rent storage again. I had an issue with a mouse, at least one, getting into my unit. It must have eaten all of the mouse poison from every other unit in the building before entering mine, pooping green turds literally all over my stuff, and then dying on top of some things. Unfortunately I found it one day, still rotting and stinking, when I was in there taking some of my things out. I followed the smell in confusion and found the nasty surprise to my dismay. If poison is your idea of effective pest control in that kind of environment then I can't believe that it's very effective based on my experience. I could have done that myself and paid less rent if I wanted my things to be covered in poop, poison, and dead rodents. The rent was another issue I ran into. You charge a premium to use the facility. But you also raise the rates periodically seemingly at will and with no rhyme or reason. I had a 10x15 unit loaded to the top so every time you decide a monthly increase was in order I felt helpless. It's not like I can just easily get that amount of stuff out if I don't agree with the increase. Locking in a rate would be nice. I was also never told that having a first floor unit was costing me more for the convenience until I had already been paying rent for years and it came up in conversation with one of your clerks when I was looking to downsize my unit. That brings me to my final complaint. The staff was very hot an cold when dealing with them. Sometimes they were nice and polite. There were many other times though when I went into the office with a general question and I got defensive attitude as if I were there trying to pick a fight. One instance was when I inquired about one of my price increases. The staff just told me, "We don't control that here! It's cooperate!". I can understand a short and rude response like that if I were being confrontational however I'm a pretty laid back guy and couldn't understand where the attitude was coming from. Finally I will say though along with my mountain of complaints listed above that the facility itself was always clean, the access hours I had available to me were usually workable, I like being able to drive my car inside the facility to load/unload, and the area where you can donate your no longer needed but still nice stuff for someone else to take and use was nice.

adam sever  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Legerlotz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley Midder  |  Overall Experience 
Rating:
5.0

Wish they would have kept the car storage units available

Melissa Watkins  |  Overall Experience 
Rating:
1.0

The unit leaked and the tops of my dresser, desk, night stand were ruined. and a chair was water stained.

Doug Wolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david ross  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roger Gillen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

meridith mcmanis  |  First Impressions 
Rating:
5.0

I am very pleased with UHaul Storage in Altoona. The staff has always been so kind and wonderful. I’m only moving out because I finally have a home with storage available. Otherwise, I’d still be staying. Very secure, comfortable, and overall an excellent experience.

Zackary Stringer  |  Overall Experience 
Rating:
5.0

Thank you for my short stay with you guys in Altoona PA

renee peterson  |  Overall Experience 
Rating:
5.0

Well done.

Bradley Settle  |  Overall Experience 
Rating:
5.0

Very convenient location and the best storage unit value around without a doubt. All of the staff but especially Angel and Jess helped make my moving experience smooth and stress free!

Zachary Hipp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan Watchey  |  Online Move In 
Rating:
5.0

The most professional, safe, and clean storage unit I have ever seen. Very nice operation

Joseph Dixon  |  First Impressions 
Rating:
5.0

As an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.

Lourie Laux  |  First Impressions 
Rating:
5.0

Jessy was very helpful and efficient . Great customer service. Thanks

Jim Michael  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian McIntire  |  Overall Experience 
Rating:
5.0

It would have been nice to get a prorated refund after moving out..

Ashley Heuston  |  Overall Experience 
Rating:
5.0

The facility was excellent. We always felt safe. One of the best things about this U-Haul facility was its employee Angel Knott. She went out of her way to help us. She always was courteous and answered any questions we might have. I have recommended this facility to my friends.

Evelyn Jones  |  Overall Experience 
Rating:
1.0

Due to a water leak in the storage unit, my chair and sofa cushions were damaged. I did not have insurance on the unit; therefore, I was told Uhaul could do nothing.

jennifer daniels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Kephart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marnie Ryder  |  Overall Experience 
Rating:
5.0

Angel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!

Sean Gallardy  |  Online Move In 
Rating:
3.0

When we booked our truck (15ft truck) the man who made our reservation said that all our stuff would fit in a 7x10 locker. It didn’t fit and we ended up having to get a second unit. Because we were mislead we were suppose to get a package deal for two units. After we moved in the girl at the desk said she would call us the next day with the deal price after speaking with corporate. She never called us. We called corporate and waited on hold for an hour, finally spoke to someone and she said she would call us back with the package price. We never received a call in the three months we stored our stuff there and were charged full price for both units. Then we received an email that they were raising our rent on both units to $89.99 even though one was significantly smaller.

Shana Auerbach  |  Overall Experience 
Rating:
4.0

Very helpful staff during the purchasing and then during the unloading process.

Scott Kephart  |  First Impressions 
Rating:
5.0

We were in a very stressful situation and U-haul took a lot of that stress away. The experience from renting the truck to getting a storage unit was so smooth and we were extremely happy.

Heather Miller  |  First Impressions 
Rating:
5.0

Great facility & staff.

John Lewis  |  Overall Experience 
Rating:
5.0

Angel was wonderful to work with!

Maryann matuszewski  |  Overall Experience 
Rating:
5.0

I really wish I could have kept this unit longer this was by far the best storage facility experience I have ever had by far. I will definitely recommend anybody to use your services I hear in need in the future. Well maintained, very clean, convenient hours and moving tools, great staff, and great prices too. Also the recycle corner was an awesome idea as well and was a huge help in my time of renting with you guys. Thank you Angel for a great rental experience.

Alan Tychinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Pasley  |  Overall Experience 
Rating:
5.0

This is absolutely the cleanest place ever. I would recommend this storage to anyone. The staff even remembered me when I would stop in. SUPER!

Kelly Bushore  |  Overall Experience 
Rating:
5.0

I was very impressed with the facility. Clean and professional appearance wowed me!

April Evans  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nicholas Delozier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda Miller  |  Overall Experience 
Rating:
5.0

Beautiful facility - Great Staff!!

John Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa Shaw  |  Overall Experience 
Rating:
4.0

Can’t get the truck inside the building. I had a second floor unit so a small elevator was used to transport my furnishings. Difficult transition!

Jeffery Lowery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karla Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Shoop  |  Online Move In 
Rating:
5.0

Very impressed! Well kept after and the facility is really well done. Will recommend!

Ronald Biem  |  First Impressions 
Rating:
5.0

I’ve dealt with several uhaul/ storage places in my time and this particular location was absolutely amazing to me. They worked with me through my hard times and the pandemic. They were kind, helpful, and always willing to go the extra mile for me. Thank you for the amazing customer service.l! I will definitely be recommending them to anyone who needs a storage unit.

Loriel Herist  |  Overall Experience 
Rating:
5.0

Awesome customer service

Courtney Hudson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

renee hiteshew  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jaimie Eckroth  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

carl coffey jr  |  First Impressions 
Rating:
5.0

Angel was extremely helpful and knowledgeable.

Karen Bagnell  |  First Impressions 
Rating:
5.0

The lady in the office personally walked me to my unit and showed me the simple check-in process, and the entire storage building is very clean. Great overall experience!

Sarah Gray  |  Online Move In 
Rating:
4.0

The facility and service was fine. However Majestic Movers did not show up. They should have called me Monday morning before I rented a Uhaul truck for the move. My wife and I who are over 65 had to do the move ourselves. I will find my own movers in the future.

david ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Crouse  |  First Impressions 
Rating:
5.0

Will definitely be back. The manager, Angel, always greets you with a smile and has a great attitude.

Wayne Witherow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael J Walker  |  First Impressions 
Rating:
5.0

Angela was very polite and helpful. I definitely will share my experiences with friends and family. Thank you very much, Jason R Roland

Jason Roland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally wolfe  |  First Impressions 
Rating:
5.0

See you in the fall.

George Bistline  |  Overall Experience 
Rating:
5.0

I would like to know when I will receive a refund for this month as a payment was taken out 4/28 and I cancelled 4/30. Thanks.

Danielle Nazaruk  |  Overall Experience 
Rating:
5.0

I loved how it was easy to get in and always had carts to carry stuff upstairs. I will use UHAUL again. Thanks so much

JOYCE Fallier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Carroll  |  First Impressions 
Rating:
4.0

When doing check-in through online, it would be better if there was better instructions of checking in/logging out with the security codes. I think I set the alarm off when first opening my unit because the email made it seem the code would be used on my unit, not by the entrance.

Ashley Heuston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Wike  |  Overall Experience 
Rating:
5.0

The sales reps over the phone as well as at the facility that I spoke and interacted with were extremely helpful, patient, respectful, and knowledgable and were overall great to speak with and am extremely satisfied with the help and services they rendered me. Thank you!!!

Alan Tychinski  |  First Impressions 
Rating:
5.0

Staff person Angel is an asset.

victor rizzo  |  Overall Experience 
Rating:
5.0

I need a space for my Mazda Miata, I called the number and then I went to the facility with my car. Staff was very helpful, and showed me exactly where to park my car. I had access to the car if I needed it. I would recommend your facility.

Alvesta Wheland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Auvil  |  Overall Experience 
Rating:
5.0

One of the best decisions that I have made for the storage of my son's Mustang

Shane Himes  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

michelle chaplin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronald stellabotte  |  Overall Experience 
Rating:
3.0

The climate controlled unit was too far away from the loaded truck, and an elevator had to be used. I think it took twice as long as it should have to utilize the unit because of its location. I don’t look forward to moving out. Never again!

Jeffery Lowery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara Bennett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda churchill  |  First Impressions 
Rating:
5.0

Outstanding staff. Will be back every year to store my boat.

IAN BARLICK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Russino  |  Overall Experience 
Rating:
5.0

Chose this UHaul location for climate control, safe keeping. Good staff. Friendly, helpful. Clean. Will definitely recommend.

DENNIS FAUST  |  Overall Experience 
Rating:
3.0

The facility had definitely met my storage needs. The only issue I have is pricing. I believe it is overly priced for what I had recieved.

Elizabeth bell  |  Overall Experience 
Rating:
5.0

No issues at all with entrance to facility and great spot for storage for the bike.

Brian Wike  |  First Impressions 
Rating:
5.0

Was treated as a very valuable customer!!

Wayne Witherow  |  First Impressions 
Rating:
5.0

Super helpful and pleasant-got our drop off location changed when we found out that the pickup location cancelled the reservation

CAROLYN LEE  |  First Impressions 
Rating:
5.0

Everyone I dealt with through my storage and moving experience was courteous and professional. Their costs were very competitive and they offered numerous options.

Joe Webber  |  Overall Experience 
Rating:
5.0

Very pleasant staff and easy set up

Jaye Tinsley  |  Overall Experience 
Rating:
5.0

Angel and the staff here were always extremely helpful to me! Definitely recommend!

Brianna Burner  |  Overall Experience 
Rating:
5.0

Every member of the staff that I have dealt with has been very helpful with my storage and moving experience. I certainly will recommend their services to others.

Joe Webber  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. The facility was very clean and exceeded our expectations. We would definitely recommend this storage facility.

Tara Nave  |  Overall Experience 
Rating:
5.0

Great facility, excellent handling of rental. Thank you

Carl Long  |  First Impressions 
Rating:
1.0

My experience was the worse! I was charged a full month after only checking out 3 days into my monthly payment which was the second month in which I was moving out

janiece patterson  |  Overall Experience 
Rating:
4.0

The overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.

Jacob Pasley  |  First Impressions 
Rating:
5.0

Great facility, staff was friendly and very helpful.

Heidi Bublitz  |  Overall Experience 
Rating:
5.0

Clean, easy access. Friendly staff

Robert Campbell  |  First Impressions 
Rating:
4.0

Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, that

Charles Stitt  |  First Impressions 
Rating:
4.0

Too many hassles for 5 stars. Access hours didn't match what's described online. Forced to buy a disc lock. They claimed my U lock wouldn't fit - but it fit just fine. Occasionally out of free carts.

Zachary Boring  |  Overall Experience 
Rating:
5.0

Courteous kind and professional

Kenneth Currie Sr  |  Overall Experience 
Rating:
5.0

This was a convenient, clean and secure location for storing our daughter's belongings during her four years at Juniata College.

Melissa Fuson  |  Overall Experience 
Rating:
5.0

Great service

mike herman  |  First Impressions 
Rating:
5.0

They only suggestion I have is the unit itself wasn’t very well lit. It would be great if there were lights right above the units.

Amy Husted  |  Overall Experience 
Rating:
3.0

Very clean

steven socie  |  Overall Experience 
Rating:
5.0

They delivered what they promised. Couldn't be happier.

David Dively  |  Overall Experience 
Rating:
5.0

the staff are awesome very knowledgeable of their job

steven socie  |  First Impressions 
Rating:
5.0

They went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!

Wendy Rairie  |  First Impressions 
Rating:
4.0

Rental rate was high for RV storage. Other venues are between $25 and $30 per month which includes security with cameras.

Lisa Ruston  |  Overall Experience 
Rating:
5.0

Did exactly as what was promised. Excellent service to a novice like me.

David Dively  |  First Impressions 
Rating:
5.0

The staff was very friendly, helpful, and kind.

Christopher Lemke  |  Overall Experience 
Rating:
5.0

Excellent service and prompt attention to our questions/needs!

Anne Saclaro  |  First Impressions 
Rating:
5.0

Very nice facility

Shawn Kuhns  |  Overall Experience 
Rating:
5.0

I had an excellent experience using this U-haul storage facility. Always clean, well-lit, at a comfortable temperature, and I had no issues at all with dust or moisture on my things. Angel is awesome!

Dawn Taylor  |  Overall Experience 
Rating:
5.0

The nicest, sweetest, most helpful people I could have ever wished for!! Just wonderful!!

Sherie Davis  |  Overall Experience 
Rating:
5.0

The store was very clean and the staff was awesome and very friendly, that right there made me feel good, the demo.on how to use the facility was easy and the restroom very clean also.

Brenda Lewis  |  First Impressions 
Rating:
5.0

They were amazing. Customer service at it's best.

Tanya Kuny  |  First Impressions 
Rating:
5.0

I loved that I could drive my car inside the building where carts are accessible to help make moving your items in and out of storage so much easier. Would definitely use again.

Elizabeth Kennedy  |  Overall Experience 
Rating:
5.0

I would like to have the option for 24 hour access to my storage unit without having to pay extra. The store rep who helped me today was excellent and exceeded my expectations.

Adam De Angelis  |  Overall Experience 
Rating:
5.0

Friendly staff and they all were very helpful....

DIANA THOMAS  |  Overall Experience 
Rating:
5.0

Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipated

Julia Schokker  |  First Impressions 
Rating:
5.0

Convienant

John Burk  |  Overall Experience 
Rating:
4.0

Angel has helped me over the past 3 years that my daughter has been in college. Angel is very helpful!!

Melissa Fuson  |  First Impressions 
Rating:
5.0

very good experience

JAMES DRENNING  |  Overall Experience 
Rating:
5.0

Very nice facility. Personnel were friendly and very helpful. Would definitely recommend this to those who need short-term storage.

Tara Nave  |  First Impressions 
Rating:
5.0

Very friendly and professional

Carol Stevens  |  First Impressions 
Rating:
2.0

I bought a storage unit and Gwenevere (I think her name was) helped me. She was completely rude and condescending. However, Justin helped me the next day and was extremely helpful and kind!

Sydney Fochler  |  First Impressions 
Rating:
5.0

Very well run facility with fair rates. Cleanliness was a big plus. Will definitely recommend, and use again if the need arises.

Dustin Loy  |  Overall Experience 
Rating:
5.0

Very professional and helpful staff members. Amazing storage facility, clean and secure. Easy in and out second floor access.

Mike Hippo  |  First Impressions 
Rating:
4.0

The only issue I have with your storage is the elevator size. It would have been very difficult to put a couch or something similar in there for transport to the 2nd floor

Shawn Kuhns  |  First Impressions 
Rating:
4.0

THANK YOU

Paul Bellina  |  Overall Experience 
Rating:
5.0

The associate taking care of me was very kind and professional. She ensured to walk with me to my unit for the first time.

Michaela Detwiler  |  First Impressions 
Rating:
5.0

The young lady employer, was nice helpful and Courteous, showed me what to do when returning the truck

Robert Wise  |  Overall Experience 
Rating:
5.0

The guy that serviced me was thorough and friendly.

Jeffrey Lynn  |  First Impressions 
Rating:
5.0

Excellent facility, see you in October.

George Bistline  |  Overall Experience 
Rating:
3.0

Priced.to high compared to other storage lockers in the area

Shane Redinger  |  Overall Experience 
Rating:
5.0

Excellent facility.

ellen paterson  |  Overall Experience 
Rating:
5.0

Very easy transaction. The person that helped us was very nice and personable. Highly recommend.

Michelle Watson  |  First Impressions 
Rating:
5.0

The whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.

Evelyn Jones  |  First Impressions 
Rating:
5.0

The Uhaul representative was very helpful in answering my questions and explaining the services

Russell Thurman  |  First Impressions 
Rating:
4.0

5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.

John Grinder  |  First Impressions 
Rating:
5.0

Great customer service

Amy Husted  |  First Impressions 
Rating:
5.0

I could not say enough good things about the people at this facility. They were very friendly but they talked to each other and supported each other which clearly made everything go smoothly.

JANE JOHNSTON  |  Overall Experience 
Rating:
5.0

Angel the facility manager always went above and beyond what one would expect. Exceptional service and friendliness. Will most definitely use again. Thanks again Wayne Witherow

Wayne Witherow  |  Overall Experience 
Rating:
1.0

No honest personal.

Jose Guzman  |  First Impressions 
Rating:
5.0

The on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.

Jeff Wagner  |  First Impressions 
Rating:
4.0

I really like the cleanliness and all of the features UHaul offers.

jacob paisley  |  First Impressions 
Rating:
5.0

Staff is extremely considerate and went above and beyond my expectations. I would encourage anyone needing to rent a vehicle or storage unit to go to this specific U Haul Facility.

ANNELIESE KLEMSTINE  |  Overall Experience 
Rating:
2.0

One of the worst experiences I have ever had trying to do business with an established company. I was going to add uhaul into our National plan to expand but I’ll need to find a better company.

Jonathan Candee  |  Reservation 
Rating:
5.0

Everything was great.

Kristin Woods  |  Overall Experience 
Rating:
5.0

Very professional and I will make sure I recommend you to my friends

Jerry Gates  |  Overall Experience 
Rating:
5.0

Very satisfied

Carol Stitt  |  Overall Experience 
Rating:
5.0

I have had a storage unit for some time now and always has been a good experience.

Judith RESICK  |  Reservation 
Rating:
5.0

Awesome experience. Alleviated any fears I had on storage. Professional and upfront!!

Wayne Witherow  |  Reservation 
Rating:
5.0

Friendly people, professional service.

Raymond Kelley  |  Overall Experience 
Rating:
5.0

Very professional and very nice to work with.. Thanks

Jerry Gates  |  Reservation 
Rating:
5.0

I would use uhaul storage again.

BRANDON POWELL  |  Overall Experience 
Rating:
2.0

No comment

vanessa Hall  |  Overall Experience 
Rating:
5.0

x

Kirste Davis  |  Overall Experience 
Rating:
5.0

I had 6 u-boxes to move to a location. When I showed up Saturday morning they have 4 ready on trucks with the remaining 2 ready to be loaded. Such a seamless and quick process.

Hannah Leiden Olson  |  Overall Experience 
Rating:
5.0

Great property. Super friendly and extremely helpful staff. Very reasonably priced. Would store items here again without hesitation. Thank you!

Laura blaul  |  Overall Experience 
Rating:
5.0

Phenomenal service!

sophia landeata  |  Overall Experience 
Rating:
5.0

I had an excellent experience and would use this facility again

Erica Ferrara  |  Overall Experience 
Rating:
5.0

It was great

William Zdinak  |  Overall Experience 
Rating:
5.0

Great Service, nice facilities

daniela osma  |  Overall Experience 
Rating:
5.0

Thank you to the friendly staff

menaka raguparan  |  Overall Experience 
Rating:
4.0

Great service, very clean, your service helped us out alot...Thank you!!!!!

Bryan Salley  |  Overall Experience 
Rating:
4.0

Facilities and staff were excellent - price was a little high.

Steve Beagan  |  Overall Experience 
Rating:
3.0

Closed my account and was not given a refund or told that I lost the 18 days left for the month.

Arthur Glinke  |  Overall Experience 
Rating:
2.0

Did not move in2 this unit. The wait to reach a live person on fone took 4ever. I booked a 8.8' x 18' When I went online 2 check the reservation, it was 4 a 10x10. More wait time on fone, couldnt fix

Audrey Danforth  |  Reservation 
Rating:
5.0

Great storage facility. Amazing staff !!!

Noel Serrano-Torres  |  Overall Experience 
Rating:
5.0

This facility was great and very convenient. The staff was very helpful.

Kelly Hill  |  Overall Experience 
Rating:
5.0

Staff was always extremely courteous and helpful.

Carol K Johnson  |  Overall Experience 
Rating:
5.0

Friendly staff, clean facility, even had the convenience of bathrooms & water fountains. Staff always helpful in answering questions. Very convenient with carts to use & inside parking.

Alexandria Jones  |  Overall Experience 
Rating:
5.0

Very nice storage units. Very clean and well maintained.

CONSTANCE LEE PORTA  |  Overall Experience 
Rating:
5.0

Brice and jen are extramly helpful and kind

Derek Shaw  |  Overall Experience 
Rating:
5.0

Very clean convenient location just off interstate. Staff is very nice

Robert Sweed  |  Overall Experience 
Rating:
5.0

Nice place friendly staff

joe herter  |  Overall Experience 
Rating:
4.0

It was really easy to come and go as you please. I liked having the storage unit to pull into without having to go outside/inside to move my stuff. The staff was friendly and helpful.

Julianna Elisabeth  |  Overall Experience 
Rating:
5.0

Excellent staff and service

Sidney Mapes  |  Overall Experience 
No reviews have been submitted for this location.

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