Everything was GREAT. Victor took great care of me and I was in and out in no time. The price was fair and I would recommend them to anyone.
JOHN ROTH- Florida FL
- Palm Harbor
- 34684
Customer Reviews for U-Haul Moving & Storage of Palm Harbor
(On US 19 just north of Curlew Rd on the west side of the highway)
Services at this Location:
Contact Us
30750 US Hwy 19 NPalm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane exchange
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Douglas Kennedy- Rating:
- 5.0
Christopher F was very helpful and prompt in providing pickup service
Howard Fox- Rating:
- 5.0
Staff is very knowledgeable, professional, and friendly. I’ll definitely rent from here again.
Robert Lowry- Rating:
- 5.0
Austin was a great help.
Scott Chaffee- Rating:
- 5.0
Excellent!
Tanin Chamchongyuth- Rating:
- 5.0
Customer did not leave a comment.
Nancy Mercado- Rating:
- 5.0
Great customer service and very accommodating.
JEFFERY COOLE- Rating:
- 5.0
Quick, easy rental, friendly staff. Had the truck I needed. Would definitely use again. Thanks.
Andrew Rophie- Rating:
- 5.0
U-Haul consistently provide a positive experience for that reason I’ll keep going back!!
Denise Crepeau- Rating:
- 5.0
Nothing
Jeffrey Gray- Rating:
- 5.0
Awesome drop off never left the car process super efficient
Nancy Holzhausen- Rating:
- 5.0
Customer did not leave a comment.
Francis Cheney- Rating:
- 5.0
The Team at The Palm Harbor location are top notch, do not change a thing.
CHRISTOPHERWILLI O'HANDLEY- Rating:
- 5.0
Customer did not leave a comment.
Ed Sweet- Rating:
- 5.0
Customer did not leave a comment.
Shawn Dodsworth- Rating:
- 5.0
Super happy with personnel-store was very clean. Would def also recommend this location. My daughter uses it also for rentals to pick up large items from Home Depot.
CINDY BELL- Rating:
- 5.0
Customer did not leave a comment.
Leonard Watsom- Rating:
- 4.0
Customer did not leave a comment.
Edward Soltis- Rating:
- 5.0
Everyone is so courteous and helpful. David actually gave me good water bottle.
Christy Keller- Rating:
- 4.0
Customer did not leave a comment.
Doug Mendenhall- Rating:
- 5.0
Customer did not leave a comment.
David Furnish- Rating:
- 5.0
Customer did not leave a comment.
Lars Mathre- Rating:
- 5.0
Customer did not leave a comment.
barb lepp | First Impressions- Rating:
- 5.0
Nothing at all. I have no complaints about the exellent service I received at this well run location
Michael Curness- Rating:
- 4.0
Rachel was very informative and courteous and just an all around nice person
daniel abrigo- Rating:
- 5.0
Rachel runs a very good business.
Charlie Butter- Rating:
- 5.0
Customer did not leave a comment.
Bonnie Garcia- Rating:
- 5.0
When we moved to Tarpon Springs 3 years ago, this was the location we dropped off at. The staff were so excellent that we continued to use them for every U-Haul need. Every time we visited, they were professional, courteous and efficiently addressed our needs. Even when I was concerned if our very small car would fit on the trailer, they took the time to walk out to the trailer and provide me measurements. Absolutely awesome and would recommend them!!!!
DANIEL ARVIDSON- Rating:
- 5.0
Customer did not leave a comment.
Starlete Blair- Rating:
- 5.0
This is my preferred place to rent a cargo van. Great equipment and helpful staff.
joyce curvin- Rating:
- 5.0
Excellent customer service, friendly and helpful, would absolutely recommend
Lisa Higgins- Rating:
- 5.0
Excellent service from these guys yet again! I have used this location for both storage and truck rental, and on each occasion I have received superb service. The staff went "above and beyond" to help me out. A very well run U-Haul location. Special shout out to Penny and Leon and Chris's Mom
Michael Curness | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Andrew Pateras- Rating:
- 5.0
Thank you. Everything was excellent both on the phone and at both locations
Cate Stacer-Bransfield- Rating:
- 4.0
Customer did not leave a comment.
Kimberly Kearney- Rating:
- 5.0
Customer did not leave a comment.
Ronald Reeves- Rating:
- 5.0
Female employee (I forgot her name) with long dark hair was absolutely a blessing!! She was very friendly and extremely helpful during the move-in and move-out process!!!
Ginette Jasani | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Sarah Schuyler- Rating:
- 5.0
Customer did not leave a comment.
Mladen Micic- Rating:
- 5.0
Customer did not leave a comment.
JANICE Nash | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH MERRELL- Rating:
- 5.0
Thanks
HARUN GUVELOGLU- Rating:
- 5.0
Everyone I dealt with was great
Robert Carretta- Rating:
- 5.0
Will be back, 2nd time at this location! Great experience!!!!
Catherine McGloin | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
arlene sullivan- Rating:
- 5.0
Customer did not leave a comment.
janice thompson | First Impressions- Rating:
- 5.0
Great service
steve jones- Rating:
- 5.0
Don't change anything!
Larry Ware- Rating:
- 5.0
Customer did not leave a comment.
Robert Batezel- Rating:
- 1.0
The truck cabin was dirty and stinky ( heavy cigarette smoke) Overpriced for 12 miles trip
Dustin Myers- Rating:
- 5.0
Customer did not leave a comment.
PHILLIP BROWN- Rating:
- 4.0
Customer did not leave a comment.
PETER JOHN HANSON- Rating:
- 5.0
Great pick up and customer service they set up the trailer and inspected
NEAL BOSTIC- Rating:
- 4.0
Give an accurate install time. I was told 1-2 hours so I had my wife follow me and pick me up. It was completed in 30 minutes, which is great, but I would have just waited there if I knew it would be completed so quickly. Thank you.
David Brazen- Rating:
- 5.0
Customer did not leave a comment.
Robbie Probus | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rufino Menendez- Rating:
- 5.0
Customer did not leave a comment.
Richard Binkowski- Rating:
- 5.0
Customer did not leave a comment.
Lydia Rooney- Rating:
- 4.0
Customer did not leave a comment.
Melodye Peterson- Rating:
- 5.0
Very helpful in unloading, very pleasant to deal with, very easy to get done and get on home
David Tagye- Rating:
- 5.0
Everything was great and I can’t think of any way to improve it. Service was excellent.
Michelle First- Rating:
- 5.0
all good
bill Gronau- Rating:
- 5.0
Customer did not leave a comment.
Matthew Mennenga- Rating:
- 4.0
The customer service at this location is great.
Jeffrey Quimby- Rating:
- 5.0
It was a very simple procedure and the price was excellent. Kenneth was extremely helpful and made the process very smooth and simple.I will always be a customer of this UHaul
Eric Graf- Rating:
- 5.0
Very clean facility and always a good temperature inside. Never saw a single bug or anything in my unit. Great facility.
JEFF LANTZ | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jeffrey Wagner- Rating:
- 5.0
Great facility and staff much appreciated
Peter Causer- Rating:
- 5.0
Beyond professional....got me in fast and were extremely nice and very knowledgeable.
Kirk Budd- Rating:
- 5.0
Sales associates were super helpful.
Eldar Zigo- Rating:
- 5.0
Excellent service from the second I walked through the door until I dropped the van off later that day. Friendly, thorough, sense of humour, detailed explanations, answered all my questions. Absolutely 5 star all the way!
Ed Warlow- Rating:
- 5.0
Customer did not leave a comment.
John Coster- Rating:
- 5.0
Customer did not leave a comment.
Marci Deuell- Rating:
- 5.0
I forgot to tell the dealership as I was in a hurry to get in and out of there the battery on the truck almost would not crank in the morning. I thought I was gonna have to jump the truck off of another vehicle. The facility was excellently clean people were very positive and very nice. And yes, when I need another vehicle to rent, I’ll be there. From 1 to 5 I would say a five star.
jeffrey bailey- Rating:
- 5.0
Customer did not leave a comment.
Collin Simmons- Rating:
- 5.0
Staff at U-Haul Moving & Storage of Palm Harbor 30750 US Hwy 19 N Palm Harbor FL 34684 are excellent! Highly recommend this location. Penny, Kenny, and Rachael were good to deal with. Entire staff friendly! Paul DeMeo
Paul Demeo- Rating:
- 5.0
Very helpful and well organized. Highly recommend.
john guzik- Rating:
- 5.0
Awesome staff best moving company around !!!! 100%💯
richie smith- Rating:
- 5.0
ramp for truck and parking curbs should be white or yellow for better visibility
Robert Lindberg- Rating:
- 5.0
Helpful, friendly and knowledgeable staff
Benjamin Zolkower | Overall Experience- Rating:
- 5.0
Counter staff as always. AMAZING.
DONALD RUVELAS | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
STEVE COLLINS- Rating:
- 5.0
Customer did not leave a comment.
Robert Clark- Rating:
- 5.0
Customer did not leave a comment.
Richard Frautten- Rating:
- 1.0
Termites in unit! When I brought it to the attention of the office staff they stated it was above their pay grade. When I talked to the manager she offered replacement boxes and to put trash in the trash dumpster at no charge. We paid for the insurance but no resolution was given. We vacated!
Jeanine Jones | Overall Experience- Rating:
- 5.0
Great staff.. knowledgeable and patient .. unit was perfect size clean and climate controlled… also rented 10 ft truck for the day…. Easy drop off after hours…Facility is super clean and well maintained. final billing spot on! Highly recommend this location for your storage and truck needs.. professional all the way!
Glen Hebert | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Bob Altom- Rating:
- 5.0
Customer did not leave a comment.
Karen weiss- Rating:
- 5.0
Service and staff were excellent!
Larry VETTOT- Rating:
- 5.0
I had an appointment and was told it would take 1 hour. Upon arrival they told me it could take up to 4 hours because they were busy with truck returns. Then I paid by company check and they guy could not provide me a receipt because he did not know how to process a check
Tiffany Revine leashes And Layovers- Rating:
- 5.0
Customer did not leave a comment.
HOSNI MIKHAEL- Rating:
- 5.0
All went well.
Ryan Barker- Rating:
- 5.0
Customer did not leave a comment.
Dave Huff- Rating:
- 5.0
Customer did not leave a comment.
gary lipsey- Rating:
- 5.0
Customer did not leave a comment.
Mike Mcgary- Rating:
- 5.0
Customer did not leave a comment.
Richard Frautten- Rating:
- 5.0
Everything was awesome!!
Joy Sakelson- Rating:
- 5.0
Customer did not leave a comment.
Paul Detwiller- Rating:
- 3.0
The staff at U-Haul was very nice and helped me with my unit that was destroyed by a rat infestation. All my bad remarks are for the fact that rats got into my unit and made it their home. I want to be clear that the staff was accommodating but still all my stuff is ruined.
Amy Santana | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Padraig Sutton | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jada Bryant- Rating:
- 5.0
Customer did not leave a comment.
GEORG SUELZNER | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
GEORG SUELZNER- Rating:
- 4.0
Very friendly staff.
raymond gilreath- Rating:
- 5.0
Customer did not leave a comment.
REBECCA WELLBORN- Rating:
- 3.0
Staff appeared to be overwhelmed upon pickup and drop-off.
Dorian Modjeski- Rating:
- 3.0
Customer did not leave a comment.
David Smith- Rating:
- 5.0
Customer did not leave a comment.
Alice Wimmer- Rating:
- 5.0
Everything was perfect. Nothing more I could ask for.
Russell Bruhn- Rating:
- 5.0
Customer did not leave a comment.
Robert Hamric Jr- Rating:
- 5.0
Customer did not leave a comment.
Charles Dunn- Rating:
- 5.0
Customer did not leave a comment.
Douglas Kennedy- Rating:
- 5.0
Customer did not leave a comment.
Lauren Muse- Rating:
- 5.0
For 7am in the morning.…Kenneth was extremely friendly and helpful! We had fun renting a truck! 😂
Steve Johnson- Rating:
- 5.0
Customer did not leave a comment.
THOMAS CALCATERRA | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Karen Richards | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
NIKKI JEFFERSON | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kristen meri | Overall Experience- Rating:
- 5.0
I would tell everyone that I moved everything out early was not due until the 21st pay again but I did not get any money back. That is your policy. I will tell them to just make sure they wait and give it back to you all before the next month is due, they will not get their money back… My home was destroyed by tornado October 12 in Dunedin Florida… I had to get a post office box and turned it in early when I got an apartment they even gave me money back
Sondra Martin | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Julie Furlong | First Impressions- Rating:
- 5.0
By far the best storage facility I’ve ever used. Professionally run Rachel Pospisil is a gem in your crown U-Haul!!! She runs a tight ship and always keeps costumer satisfaction the highest priority!! She was so friendly and informative that I actually looked forward to visiting my belongings…I would pop in and say hi just to feel her warmth. As far as the facility, it always felt welcoming and safe. Clean and inviting. I cannot emphasize enough how truly happy I was using U-Haul Palm Harbor Storage…if I had more free time in my life I would climb the highest mountain and shout your praises!!! I preach the gospel of U-Haul Palm Harbor Storage to anyone looking to store their beloved possessions. Top-notch!!!! I’m actually sad that no longer require your services, I will miss my interactions with your friendly staff.
Alan Pelno | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Reggin Lyall | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Lisa Mannino | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
paul laplante | First Impressions- Rating:
- 5.0
Very Pleased as usual
ROBERT THOMAS | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ann marie dassatt | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Stanley Pieri | First Impressions- Rating:
- 5.0
I rented a storage unit for over five years and never had my issues. A very clean and pest free facility
john Gallagher | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Wayne Brooks | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Myra Chen | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Steven Hanna | Online Move In- Rating:
- 5.0
Great experience, friendly staff!!
Jessica Ozer | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
sean webster | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JENNIFER ROBERTS | Overall Experience- Rating:
- 5.0
Everything and everyone was great. No issues at all. 😁
eduardo salles | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
sean webster | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jeanne Cornell | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Andrew Simpson | Overall Experience- Rating:
- 5.0
Leon was amazing!
Leonid Pinskiy | First Impressions- Rating:
- 5.0
Excellent staff, extremely helpful and friendly. Special thanks to Leon, he was very attentive and patient, explained everything clearly.
eduardo salles | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
GRACE FLORES | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Haili Kessler | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Karen Degiorgio | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Craig Cohen | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
pam hancock | Overall Experience- Rating:
- 5.0
Awesome place for storage
JENNIFER OLIVER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MATTHEW ROLAND | First Impressions- Rating:
- 3.0
My huge issue is this I had the smallest unit and started paying $110 and within 2 yrs I’m at $180 and yet u go looking around elsewhere especially Oldsmar area it’s way cheaper, your staff are unprofessional if you call them and leave you on hold for ever , it’s a burden trying to call in to make a payment, customer service is we’re it needs to start and end in any business
alex artiaga | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
sarah rech | Overall Experience- Rating:
- 5.0
Thank you!
Dale White | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Robert Beane | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Roy Franzone | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CRAIG SINGER | First Impressions- Rating:
- 5.0
I wanted to rent an additional room but a discount was not offered. I moved to another storage facility that gave me a hefty discount for the 2 units
Pietro Dambrosio | Overall Experience- Rating:
- 2.0
move in and move out was great
Betty Paro | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
David Minary | Overall Experience- Rating:
- 4.0
I got stuck in the elevator one time and the doors wouldn't open.
phil baker | Overall Experience- Rating:
- 5.0
Good vibz!
Anthony hardman | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Morris Rutherford | First Impressions- Rating:
- 5.0
Friendly quick service. You guys make it easy
Thomas Spohn | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Deloris Hinson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
jordan gist | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
robert knapp | Overall Experience- Rating:
- 4.0
Only problem we ever had was when the elevators were down and we went to get items out and never were notified. I would recommend an email when elevator is out of service as it was a long drive. This happened 3 times in the last year and a half.
Barbara Dobat | Overall Experience- Rating:
- 5.0
This Uhaul facility, location, and staff are tremendous!
Dale White | Overall Experience- Rating:
- 5.0
Rachel runs a top-notch, efficient, effective and knowledgeable staff, which includes her self. Her leader ship skills and demeanor are also top notch.
MICHAEL ELSTON | First Impressions- Rating:
- 5.0
Staff was always very helpful and kind
Kimberly Byford | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Scott McDonald | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Matthew Phifer | Overall Experience- Rating:
- 5.0
Five stars for customer service and assistance. I use their facility for about a year and they were always accommodating to all of my requests indeed even when I was halfway around the world. They helped me reserve a truck and find personnel to help load my furniture and possessions for a trip to Pensacola Florida. I plan to buy another condo in the Palm Harbor area and I will use this facility again’ professional & great manager terrific service.personnel.
Charles Randall | Overall Experience- Rating:
- 4.0
Always my go-to place for moving and storage while I lived in Palm Harbor.
Sheryl Blakey | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CINDIE SUDERS | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Alfredo Guglielmi | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
scott schau | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chris Barr | First Impressions- Rating:
- 5.0
Rate seems too high
Stewart Wilson | Overall Experience- Rating:
- 5.0
Very bright and clean facility. Good security!
Jennifer Steinig | Overall Experience- Rating:
- 5.0
I was impressed with how clean and easy it was to store on the second floor. Highly recommend. Dr. Burford
Glen Burford | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Bruce Bayless | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Teresa Repass | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MAKE TODAY GREAT COMPANY | Overall Experience- Rating:
- 5.0
Easy to work with on everything.
John Scanlon | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Karen Makrianes-Brown | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
frank bellafiore | Overall Experience- Rating:
- 2.0
I kept my belongings in your facility for the past six years and during that time the ceiling leaked the entire time into my storage unit and destroyed all my property. This facility was recently engulfed in the largest hurricane in the past 40 years and this facility in Palm Harbor never had their roof inspected after the storm and therefore absolute negligence on the part of U-haul and therefore is responsible for the loss and destruction of all my belongings. Know that I am coming for restitution for all damages occurred. Because I have undisputable proof of U-Haul's negligence in this case because I happen to have before pictures that show the ceiling tile in my storage facility was already coming down the day I locked my stuff in it 6 years ago. Meaning U-haul had every opportunity to address this issue before it matured into this disaster. Hence I am following suit.
Laurence Lukasik | Overall Experience- Rating:
- 5.0
Zach & Chris were wonderful. Very helpful.
Joanne Pascual | Overall Experience- Rating:
- 5.0
The Storage Facility was immaculate. I always found the facility very well supplied and everything in working order. The employees are always very helpful and well trained in their job. The Manager really runs a tight ship.
WILLIAM CORDER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael Groe | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Glen Hinchey | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Kathan Steinorth | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
karen Carter | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JARED KIRSTEN | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mark Mongillo | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael Tejada | First Impressions- Rating:
- 5.0
The facility is very clean. The staff is very helpful and friendly. I highly recommend this storage facility.
JUDY PIOTROWSKI | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TAUWANTA WAYBRIGHT | Overall Experience- Rating:
- 1.0
Horrible customer service anytime I went in with questions. Late fees were not explained clear at all when signing up.
Amanda Henrikson | Overall Experience- Rating:
- 5.0
My overall experience with both Rachel Popisil, Facility manager as well as the other facility staff has been has been very positive. Rachel has been more than willing to work with me in addressing any questions, concerns or problems that may have need of being addressed. My overall experience has been a positive, pleasant & professional one. Would highly recommend this location & business! Thank you.
manon De Shields | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
lisa santiago | Overall Experience- Rating:
- 5.0
Austin and Chris were very helpful and professional and answered all of our questions and concerns. Rental process went quickly and smoothly!
christian frezza | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
patricia griffin | First Impressions- Rating:
- 5.0
Kim & Diana at the sunset point & 19 in clearwater fl are the best! They arranged for last minute storage needs & took care of everything--it felt like real VIP treatment! I'm grateful & really appreciate their assistance.
Debra Maukonen | First Impressions- Rating:
- 5.0
Rachel was absolutely fantastic, so helpful and pleasant. She went above and beyond to help us with this transition. Could not have asked for a better experience!
JULIA Lespier | First Impressions- Rating:
- 4.0
Unfortunately i was checking in at a very busy time and had a new hire learning key stroke by key stroke. Instructions about how to get in And out of building B were not given so it was a bit frustrating.
Jennifer Steinig | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Lynn Pertle | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Joseph Troiano | Overall Experience- Rating:
- 2.0
A reservation seemed to be not recorded correctly, but regardless, after a long day of driving to arrive, the staff were nonchalant and did not seem to care about how inconvenient the situation truly was. They were inconsiderate of how daunting switching from a 1st floor unit to a 3rd floor unit was, when expecting the first; and overall, it did not feel as though we as a customer mattered. It was a take what we have or leave mentality. Quite upsetting after a 5hr drive.
Stephanie Candiano | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
frank bellafiore | First Impressions- Rating:
- 3.0
It would have been an excellent rating but the elevator at the facility was damaged, and we had to carry all our stuff up and down the stairs. It took us 5 hours to unload our stuff. We came in last Tuesday, as of yesterday afternoon the elevator was still out of order
Milagros ParraCastro | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Charles Fox | Overall Experience- Rating:
- 5.0
Used a storage stall for 2 years U haul staff was friendly and always helpful with what I needed. Would highly recommend them
Eddie odonnell | Overall Experience- Rating:
- 1.0
My escrow was delayed by a few days causing my storage to auto pay again. This facility does not prorate their monthly rents.. so I paid for 3 weeks of empty space and I'm sure they'll rent the space within those 3 weeks, getting paid twice for the same space is unethical. They give 24 hour grace period, as of that's helpful.
NICOLE LOPEZ | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Heather Bahnsen | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Taylor Fisher | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Kathleen Donelon | Overall Experience- Rating:
- 5.0
Customer service was great whenever we needed anything. Clean storage.
tamara MELENDEZ | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
William O'Donnell | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
David Myers | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jackie Waller | Overall Experience- Rating:
- 5.0
The manager Rachel is very dedicated to keeping the business operations running smoothly. Her willingness to work with me when I needed it was most helpful. I would recommend her facility to anyone.
Dawn Marie Januzzi | Overall Experience- Rating:
- 5.0
Quick and Easy!
Ann Spence | Overall Experience- Rating:
- 5.0
Employees were extremely professional and courteous.
jerry duncan | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tyler Nihiser | First Impressions- Rating:
- 5.0
Everyone that helped us went above and beyond to make our move easy as possible.
James Stevens | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
gezim imeri | Overall Experience- Rating:
- 5.0
Great place & people.
Marie Brazier | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
PETER DINAPOLI | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LORY IGNARSKI | Overall Experience- Rating:
- 2.0
Moved out 4 days before rebilling walked into the office in person to let them know I’m vacating and also called as the moving truck was leaving to confirm this and the lady at the front confirmed the account was closed. Well today they tried to bill me because the account wasn’t closed at all. I feel like she didn’t listen or do anything at all. Literally had one job and failed it with flying colors
jully baker | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ANDREW ALEXOPOULAS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
page stevenson | Overall Experience- Rating:
- 3.0
It was not clear where to swipe my card to get access to the gate. If someone is new to a facility all necessary information should be given. It also would have been helpful to let me know which floor my storage unit would be on. During the online reservation process it would be nice to know how the lockers are because disable people may not have access to a top locker.
Sherry Cooper | Online Move In- Rating:
- 5.0
I had a variety of sizes of climate controlled storage units over the 19 years that I used Palm Harbor U-Haul storage. Rachel Pospisil, the manager, was always accommodating and helped me find the right size storage for my needs at the time. They were all easily accessible and the facility is laid out nicely for parking near your unit.
ANNA IVERSON | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Grant Springer | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
lafaye davis | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH HARVEY | First Impressions- Rating:
- 5.0
I have done business with other local competitors of UHaul and lost everything in their storages. UHaul is the only one who has been willing to work with me to catch up on my account when things became difficult. I have worked with Rachel most of the time...and she has been awesome. Lori has also been wonderful. And, all of the other people who work at this Palm Harbor location have been cordial and helpful. For those reasons, you have my loyalty...and I thank you.
Carol Tietjen | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BOB REYNOLDS | Overall Experience- Rating:
- 4.0
All Good
STEPHEN THOMPSON | Overall Experience- Rating:
- 2.0
$$$$$$$$$$$$
Demetrio Serraino | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Karol Broziewski | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
John Lindsay | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
mike henkemeyer | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Stacy Mullaney | Online Move In- Rating:
- 5.0
Good people
don langley | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
John Fisher | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Maria Hoidal | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
dennis pawelczyk | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JEFF LANTZ | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patti Maloy | First Impressions- Rating:
- 5.0
Thank you for everything
Faye Tribble | Overall Experience- Rating:
- 3.0
Lori was great!
Litsa Froustis | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
LISA WALLACE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tom Jermyn | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Cynthia Dumont | Overall Experience- Rating:
- 5.0
We were very happy
RUTH LIVINGSTON | Overall Experience- Rating:
- 5.0
Great experience
Carlos Calderon | Overall Experience- Rating:
- 5.0
The whole U-Haul team and experience were great! So helpful, thanks!
Scott Goodman | Overall Experience- Rating:
- 4.0
Rachel Pospisil was great to deal with.....
William Greenbaum | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Charles Mcketa | First Impressions- Rating:
- 1.0
Made a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it’s a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!
Sheri Fevelo | First Impressions- Rating:
- 5.0
The only thing I did have a problem with was about halfway through my storage time there I think I was there for six months using a storage unit. they increase the monthly price without letting me know ahead of time.
Luis Artiga | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
WORK LOGIC PRODUCTS | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patricia Wright | Overall Experience- Rating:
- 5.0
Experience was great! Will be a return customer when I am in need of a Storage Facility.
Katherine Conner | Overall Experience- Rating:
- 4.0
It just got too expensive for me to afford.
JOHN HUNTER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Larry Oberbroeckling | Overall Experience- Rating:
- 3.0
I had a storage unit for 14 months, small 5x10 temperature controlled. However, my monthly price went from $104.99 to $139.99 by the time I checked out. An increase of over 30%.
Chad Miller | Overall Experience- Rating:
- 5.0
Please follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21
Brian Sponsler | First Impressions- Rating:
- 5.0
Long time customer with no complaints or problems. Very helpful staff - all long term employees at this location.
Barbara Scott | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Trish Robertson | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
VALENTI KYNER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
harold ridge | Overall Experience- Rating:
- 3.0
All the staff was helpful except the supervisor, who I believe name is Rachel. I had my stuff in the unit for over a year. Told her on July 30th I would be moving my stuff out. She said have to be out by August 7th. I asked her multiple times if there was anything else I needed to do. She said no she was putting a note in that I would be moving & the 7th is the last day. I moved all my stuff by the 7th.I got a email for a late fee and rent for next month. Had to call she did not put a note in. She also on another date blocked my car in & when I asked if she could back the truck up. She said yes. But proceeded to continue unloading frieght for another 5 minutes. After, that she has given me dirty looks. She has a terrible attitude and should not be serving people.
brianna ridge | Overall Experience- Rating:
- 5.0
It was a pleasure to have such a well maintained and secure facility to temporarily store my items, your commitment to your customers is refreshing and you made it easy to service my account through auto pay and email communication. I will definitely keep you in mind for future storage needs. Thank you, Joe
Joe Grover | Overall Experience- Rating:
- 5.0
I arrived and they helped me park the truck and arranged to let me leave it there overnight. Very impressed the customer service.
Susan Agostinelli | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
barry young | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CARLOS RAMIREZ | Online Move In- Rating:
- 4.0
The high prices, inaccurate sizing of units (my 10x10 was 10x8’.75”), taxes on top of unit rent (never in Cali or Nevada did I ever pay that, I have rented dozens of units in my life), forcing insurance on units, never in my 67 yrs did I ever pay that. Total heavy handedness and unethical corporate junk fees.
john blanco | Overall Experience- Rating:
- 4.0
Excellent customer service. Convenient carts and plenty of them to help with your move to include carts to move mattresses.
julie holland | Overall Experience- Rating:
- 4.0
The monthly cost went up making in unaffordable for me.
Tracey Gagnon | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
araceli miller | Overall Experience- Rating:
- 5.0
The palm. Harbor store was great. The pickup location in newington Virginia was not The staff were overworked abs grumpy. They needed help
JOHN COSTER | First Impressions- Rating:
- 3.0
Not having 24 hour access to the storage facility was hindering
Robert Days | Overall Experience- Rating:
- 3.0
Very unhappy with the fact that I paid $157.00 for 10 days. I used your service to move to Florida & storage facility for 3 months, then rented another trailer to move out of storage. Overall spent around or over $1000.00 & you people charged me a full months price for 10 days. That's the only thing I'm unsatisfied with.
Deborah Knopp | Overall Experience- Rating:
- 5.0
To Austin from Florida one way in 2019 and one way back to Florida in 2020, and one way to Tallahassee. Great vehicles and great service!
Allie Heller | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
John Lynch | First Impressions- Rating:
- 3.0
Yes I would Recommend someone to U-Haul but the rates for the units are too high Specially while going through this pandemic.
LaSondra White | Overall Experience- Rating:
- 5.0
I was having a very bad day. As a result I LOST/LEFT two items in the Uhaul Truck I rented. A pair of keys and my dolly. I recognized I left the dolly once I returned the truck. I scurried back to the Uhaul center where my dolly was waiting on me. The next day, I noticed I was Missing my keys. I back tracked where I could lost them...to my pleasure the Uhaul staff kept them safe for me also. Super people...and PLEASE tell them I said they are great.
leonard chatman | First Impressions- Rating:
- 5.0
Climate controlled, secure, well-kept - wouldn't go anywhere else.
Meaghan Kelly | Overall Experience- Rating:
- 5.0
The young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.
JUDY PIOTROWSKI | First Impressions- Rating:
- 4.0
U-Haul storage worked just fine for me.
Curtis Eshelman | Overall Experience- Rating:
- 4.0
Just some confusion as to where to enter it is was resolved quickly.
Stavroula Pardalis | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Kennan Ducey | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
RONALD ELLIS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ismael Ortiz | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kelsie McElwain | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Michael Orthman | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Justin Davenport | Overall Experience- Rating:
- 4.0
Picture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would’ve gotten a bigger space.
ELPIDIO LOLENG | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Peter Loef | Overall Experience- Rating:
- 5.0
Storage unit was fine. I visited the service counter a couple times and the staff is not friendly or helpful. Once I had a billing issue and I called manager Rachel several times and she never returned my call.
paula upton | Overall Experience- Rating:
- 5.0
Very well organized, very helpful, very efficient. Nicely done!
JAMES KEVIN CRAIG | Overall Experience- Rating:
- 5.0
Great experience
JEFF RHODES | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Justin Davenport | First Impressions- Rating:
- 3.0
The experience and facility was overall very good. My only complaint is my on file Credit Card expired and I forgot to update the Web Site with my new one. U Haul did not notify me that I missed the payment because of the expired CC. They instead, charged me a late fee and sent a letter to my second point of contact. Very upsetting to get a call that I was late on a payment by my on file point of contact. Uhaul had all my correct information. But failed to contact me properly.
Richard Haslitt | Overall Experience- Rating:
- 4.0
Rachel , And Staff Were Great !
William Studstill | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Patrick Mcintosh | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Karen Degiorgio | First Impressions- Rating:
- 5.0
Rob Brown
Karen Makrianes-Brown | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
bill schoch | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
makenzie hellmann | Overall Experience- Rating:
- 5.0
The staff here are consistently excellent.
Frank Quattromini | First Impressions- Rating:
- 5.0
I had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.
ELIZABETH SAPERSTEIN | Overall Experience- Rating:
- 5.0
A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.
WILLIAM CORDER | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
tracy cox | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Klaus Miodov | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
LAWRENCE PAREENE | Overall Experience- Rating:
- 5.0
A very good experience. We retired and moved to the area last June. The storage was extremely helpful as we transitioned. We started with a larger unit and moved to a smaller one as we were able to assimilate our belongings. Birth units were good. The equipment provided was very helpful. Everything was clean and accessible. Thank You.
Gerald Street | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Wanda Claudio Bess | First Impressions- Rating:
- 5.0
Always great service from Uhaul! Thanks
Lisa Vitale | First Impressions- Rating:
- 5.0
Rachel was very helpful in explaining everything and setting up my unit.
john griffin | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Robert Hawthorne Jr | Overall Experience- Rating:
- 5.0
Leon was great!!
Dana Equi | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
makenzie hellmann | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Cynthia Dumont | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
sarah gerakios | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Richard Green | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Robert Hawthorne Jr | First Impressions- Rating:
- 3.0
Got water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.
KERRY KUSHMICK | Overall Experience- Rating:
- 5.0
Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.
Val Kenney | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Luis Artiga | First Impressions- Rating:
- 5.0
Awesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.
cheryl hoffman | Overall Experience- Rating:
- 5.0
Made my day!!!!! Professional & very knowledgeable
sofia guraleci | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
rosemarie HEUGH | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CLAUDIA BORNGEN | Overall Experience- Rating:
- 1.0
I was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.
natasha keeto | First Impressions- Rating:
- 5.0
Fantastic facility. Thank you very much. Leon was great to work with.
Edward Malinski | Overall Experience- Rating:
- 5.0
The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor
Karen Richards | First Impressions- Rating:
- 5.0
Outstanding service and facilities.
Thomas fondren | Overall Experience- Rating:
- 5.0
All the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!
CHRISTINE UECKER | Overall Experience- Rating:
- 5.0
Outstanding service!!!
Brandt Werner | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
James Freeland | First Impressions- Rating:
- 4.0
All great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.
marsha gass | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
April Kinney | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jayne Brundin | Overall Experience- Rating:
- 5.0
the best
frank bellafiore | Overall Experience- Rating:
- 4.0
Please tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.
Linda Roberts | First Impressions- Rating:
- 5.0
People are very good and very helpful 👍 thanks to all of you for your help.
Eufemio Rivera Gonzalez | First Impressions- Rating:
- 5.0
Nicest U-Haul facility I’ve seen and the staff are awesome
David Witherspoon | First Impressions- Rating:
- 5.0
I am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.
kim stewart | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
David Mckinnon | Overall Experience- Rating:
- 5.0
100 times better than Public Storage & 1000 times more convenient. Could not ask for better customer service.
Joe Matta | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ALEC HOWIE | Overall Experience- Rating:
- 5.0
I have used this storage facility for over 10 years. Rachel, the manager, has been so kind! She answered all my questions and was helpful when I needed to reduce room sizes. It has been a great experience.
MONIQUE RUST | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Emily Mellor | First Impressions- Rating:
- 5.0
The Manager there was very nice and compassionate and understanding whenever I had a problem.
BRENDA DUNLAP | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Robert Gevedon | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Marianne Fraher | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
jared kirsten | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
harlan keltner | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
frank bellafiore | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BARBARA MATHEY | Overall Experience- Rating:
- 5.0
Rachel and her team work very well together and run a good operation LOL the only reason I know that is because of my multiple trips there to get things organized for our move!
carolyn rettig | Overall Experience- Rating:
- 5.0
This facility was very clean and the staff very helpful.
Cynthia Poust | Overall Experience- Rating:
- 4.0
Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.
Jill Van dyke | First Impressions- Rating:
- 5.0
Thank you!
charles park | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Danny day | Overall Experience- Rating:
- 5.0
I don’t give many testimonials but feel I need to express the gratitude I have have on multiple occasions rented storage at her facility, referred multiple Families for their Rental needs and supplies and purchase all my Box/Supplies at that facility !!! Rachel the Mgr I must say goes above and beyond her job requirements and functions. Definitely personable, listens without interruption, always calm and endearing. I cannot give her a raise but definitely an atta girl.
MICHAEL ELSTON | Overall Experience- Rating:
- 5.0
Easy Peary start to finish. Awesome facility and friendly helpful staff. I would definitely recommend and use again.
suzan ladouceur | Overall Experience- Rating:
- 5.0
did it all online. worked great
Ed proefke | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Pamela Paulson | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jill Van dyke | Overall Experience- Rating:
- 5.0
Excellent experience
suzan ladouceur | First Impressions- Rating:
- 5.0
The storage unit was for my son's personal excess items. He relocated to Brazil to start a Sanctuary for elephants, www.globalelephants.org. I had another storage area for business related items that I recently cleaned and rearranged to enable me to consolidate into one place. I had no issues with anything at your facility.
NORM BLAIS | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Steve Huff | Overall Experience- Rating:
- 5.0
Leon and Victor were amazing. They always go above and beyond to make to make me feel welcomed. My rental and storage move in was a breeze! Thanx guys!!!!
RENEE JOHNS | First Impressions- Rating:
- 5.0
Fast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.
Phil Campbell | First Impressions- Rating:
- 5.0
No comment. No complaints.
Joanie Pilot | Overall Experience- Rating:
- 5.0
I loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.
larry reinhold | Overall Experience- Rating:
- 4.0
I would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.
Heather Murphy | Overall Experience- Rating:
- 5.0
The staff is the best around. Always willing to help if needed.
Eric Birkholz | Overall Experience- Rating:
- 5.0
Very good day to deal with. Thank you
linda melton | Overall Experience- Rating:
- 5.0
very pleasant experience
jon winter | Overall Experience- Rating:
- 5.0
Excellent service at any time!!
Betty Jo Szunko | Overall Experience- Rating:
- 5.0
Special thanks to Leon who went above and beyond to help us with our Upods and storage unit.
Glenn Maltais | Overall Experience- Rating:
- 5.0
Great customer service from the woman at front desk!
todd lyon | Overall Experience- Rating:
- 5.0
Always helpful and knowledgeable Thank you
Mary Brandner | Overall Experience- Rating:
- 5.0
very nice and well maintained.
Don Graveman | Overall Experience- Rating:
- 5.0
Service was quick and easy overall I had a very pleasant experience
Ladraysha Maxwell | First Impressions- Rating:
- 5.0
Customer service is outstanding
Betty Jo Szunko | First Impressions- Rating:
- 5.0
Well run business Clean secure service facility
Richard Cox | Overall Experience- Rating:
- 5.0
Very happy with everything
George Toper | Overall Experience- Rating:
- 5.0
For the short time that we used the storage we had a very good experience thank you.
Diane Anderson | Overall Experience- Rating:
- 2.0
could not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.
Chris Bush | Overall Experience- Rating:
- 5.0
renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient
lynn watson | First Impressions- Rating:
- 1.0
Way too expensive
EDWARD DOLLARD | Overall Experience- Rating:
- 5.0
The staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.
sarah pearsall | Overall Experience- Rating:
- 5.0
Our sales guy new his stuff he was very sweet.
Diane Anderson | First Impressions- Rating:
- 5.0
No comments
Armand Paquette | Overall Experience- Rating:
- 4.0
In the past it was hard to find carts but this has improved in recent months.
cheryl young wardell | Overall Experience- Rating:
- 3.0
Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous
Dalton Dasher | Overall Experience- Rating:
- 5.0
Helpful staff, clean, secure building.
Julie Krutsch | Overall Experience- Rating:
- 5.0
Great facility and convenient location
TRINA BANE | Overall Experience- Rating:
- 5.0
Very good and pleasant service experience.
john cruickshank | Overall Experience- Rating:
- 5.0
Staff member did a great job explaining everything
Sam Vereschzagin | First Impressions- Rating:
- 5.0
Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in
George Toper | First Impressions- Rating:
- 4.0
Too many price increases and rent is too high
MARGARET FROST | Overall Experience- Rating:
- 5.0
Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor
JANET MALOY | Overall Experience- Rating:
- 5.0
Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than
aladar nesser | Overall Experience- Rating:
- 4.0
For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.
Barron Brown | Overall Experience- Rating:
- 5.0
Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!
Melinda Lang | Overall Experience- Rating:
- 5.0
Employees were helpful in getting us to our storage area
Donald Weidt | First Impressions- Rating:
- 2.0
They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.
Mary Elbabaa | Overall Experience- Rating:
- 5.0
leon very professional
donald nowakowski | First Impressions- Rating:
- 5.0
None
chris cox | Overall Experience- Rating:
- 3.0
very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .
getulio herran | Overall Experience- Rating:
- 5.0
Very accommodating.
Kathy Bonwit | Overall Experience- Rating:
- 5.0
My unit was ready, paperwork went smoothly thanks to Rachel!
Julie Krutsch | First Impressions- Rating:
- 1.0
I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.
Gordon Despot | Overall Experience- Rating:
- 5.0
Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!
Phillip Haney | First Impressions- Rating:
- 5.0
Great customer service and very easy to set up storage and return rentals. Thank you!
Melinda Lang | First Impressions- Rating:
- 5.0
This facility and almost every U-Haul facility is consistently good - with great, professional staff.
Nancy Conn | Overall Experience- Rating:
- 5.0
Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!
edwin jr grube | Overall Experience- Rating:
- 5.0
Rachel operates an efficient facility.
CHARLES GUINN | Overall Experience- Rating:
- 5.0
So quick easy and service oriented. Can’t remember her name but she was great. Thanks
deborah huffines | First Impressions- Rating:
- 5.0
Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.
Philip Palmer | Overall Experience- Rating:
- 5.0
Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.
pat croak | Overall Experience- Rating:
- 5.0
Very friendly and helpful staff!
paul cavanaugh | Overall Experience- Rating:
- 5.0
Wonderful facility, with friendly staff.
Ivonne Bessil | Overall Experience- Rating:
- 4.0
Very pleased with our total experience. Employees were all very polite
ROBERT STAFFORD | Overall Experience- Rating:
- 5.0
The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.
jessica cope | Overall Experience- Rating:
- 5.0
clean and freindly
ROBERT ZANGRI | Overall Experience- Rating:
- 5.0
Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!
CARLISLE FORRESTER | Overall Experience- Rating:
- 4.0
Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.
Rachael howsare | Overall Experience- Rating:
- 5.0
Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.
Kathy Bonwit | First Impressions- Rating:
- 5.0
This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.
David Belcher | Overall Experience- Rating:
- 5.0
I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.
NATALIE ALCEE | Overall Experience- Rating:
- 5.0
This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.
donna schmiederer | Overall Experience- Rating:
- 5.0
Fast and friendly
Suzanne French | First Impressions- Rating:
- 5.0
Thanks you so much! Nancy C
Nancy Conn | First Impressions- Rating:
- 5.0
i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!
arlene massey | Overall Experience- Rating:
- 5.0
The best U-Haul storage facility in the area.
LAWRENCE PAREENE | Overall Experience- Rating:
- 5.0
Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.
DONALD HUBER | Overall Experience- Rating:
- 5.0
Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.
evie kotsol | Overall Experience- Rating:
- 5.0
U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.
Diana Huber | Overall Experience- Rating:
- 5.0
I had an excellent experience
Leslee Wallach | Overall Experience- Rating:
- 5.0
Outstanding customer service!!!
MATTHEW BELAUS | Overall Experience- Rating:
- 3.0
I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.
Karen Melvin | Overall Experience- Rating:
- 5.0
Great staff
MARILYN WILLIAMS | Overall Experience- Rating:
- 3.0
.
Ariana Zayac | Overall Experience- Rating:
- 5.0
My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,
Kathryn Shue | Overall Experience- Rating:
- 5.0
LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!
DEBRA KURIN | Reservation- Rating:
- 4.0
Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.
Debra gabriel | Overall Experience- Rating:
- 4.0
Good service. Pricey though
Joe Self | Overall Experience- Rating:
- 5.0
I had a very good experience. The staff was friendly and helpful.
Carole Snyder | Overall Experience- Rating:
- 5.0
Great experience
RENEE COULTER | Overall Experience- Rating:
- 5.0
couldn't be better
michael weight | Overall Experience- Rating:
- 5.0
Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.
dino mihalis | Overall Experience- Rating:
- 5.0
Happy with all the services we have used here.
DREW DAVIS | Overall Experience- Rating:
- 5.0
Enjoyable experience
SHANE STEPHENS | Overall Experience- Rating:
- 5.0
Great staff, 1st rate facility.
Stanley Karczewski | Overall Experience- Rating:
- 2.0
Rachel and staff are the best. I’ll always be back
Bob Williams | Overall Experience- Rating:
- 4.0
Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!
Betty Jo Szunko | Overall Experience- Rating:
- 5.0
I would recommend to friends.
ANNIE IV | Overall Experience- Rating:
- 5.0
Very quick and courteous service.
Stanley Karczewski | Reservation- Rating:
- 5.0
All went well
THOMAS ROMAND | Overall Experience- Rating:
- 5.0
They was really nice and helpful.
MALACHI ROMNEY | Overall Experience- Rating:
- 2.0
We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo
Kelley STRYCHARZ | Reservation- Rating:
- 5.0
The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.
kenneth morgan | Overall Experience- Rating:
- 5.0
The staff at this location are friendly and helpful with moving and storage solutions.
MICHAEL GRUBB | Overall Experience- Rating:
- 5.0
They met my needs. Very satisfied and would use uhaul again if I needed storage.
jerry moore | Overall Experience- Rating:
- 5.0
I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.
PATRICIA BURDETTE | Overall Experience- Rating:
- 5.0
Outstanding service from the manager Rachel and her team. Very well run facility
jeff greenberg | Overall Experience- Rating:
- 5.0
Rachel has been great!!!
PAR TECH | Overall Experience- Rating:
- 4.0
I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract
Robert Burleigh | Overall Experience- Rating:
- 4.0
Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend
joyce huffines | Overall Experience- Rating:
- 5.0
good
DAVE HYTNER | Overall Experience- Rating:
- 5.0
The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share
KEITH CONOVER | Overall ExperienceAdditional Services at this Location
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