Customer Reviews for U-Haul Moving & Storage of Palm Harbor

5,237 reviews

30750 US Hwy 19 N   Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

(727) 771-8058

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 771-8058

30750 US Hwy 19 N
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone is so courteous and helpful. David actually gave me good water bottle.

Christy K. 
Rating:
4.0

Customer did not leave a comment.

Doug M. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Lars M. 
Rating:
5.0

Customer did not leave a comment.

barb l.  |  First Impressions 
Rating:
5.0

Nothing at all. I have no complaints about the exellent service I received at this well run location

Michael C. 
Rating:
4.0

Rachel was very informative and courteous and just an all around nice person

daniel A. 
Rating:
5.0

Rachel runs a very good business.

Charlie B. 
Rating:
5.0

Customer did not leave a comment.

Bonnie G. 
Rating:
5.0

When we moved to Tarpon Springs 3 years ago, this was the location we dropped off at. The staff were so excellent that we continued to use them for every U-Haul need. Every time we visited, they were professional, courteous and efficiently addressed our needs. Even when I was concerned if our very small car would fit on the trailer, they took the time to walk out to the trailer and provide me measurements. Absolutely awesome and would recommend them!!!!

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

Starlete B. 
Rating:
5.0

This is my preferred place to rent a cargo van. Great equipment and helpful staff.

joyce C. 
Rating:
5.0

Excellent customer service, friendly and helpful, would absolutely recommend

Lisa H. 
Rating:
5.0

Excellent service from these guys yet again! I have used this location for both storage and truck rental, and on each occasion I have received superb service. The staff went "above and beyond" to help me out. A very well run U-Haul location. Special shout out to Penny and Leon and Chris's Mom

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew P. 
Rating:
5.0

Thank you. Everything was excellent both on the phone and at both locations

Cate S. 
Rating:
4.0

Customer did not leave a comment.

Kimberly K. 
Rating:
5.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Female employee (I forgot her name) with long dark hair was absolutely a blessing!! She was very friendly and extremely helpful during the move-in and move-out process!!!

Ginette J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Mladen M. 
Rating:
5.0

Customer did not leave a comment.

JANICE N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Thanks

HARUN G. 
Rating:
5.0

Everyone I dealt with was great

Robert C. 
Rating:
5.0

Will be back, 2nd time at this location! Great experience!!!!

Catherine M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arlene S. 
Rating:
5.0

Customer did not leave a comment.

janice t.  |  First Impressions 
Rating:
5.0

Great service

steve J. 
Rating:
5.0

Don't change anything!

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
1.0

The truck cabin was dirty and stinky ( heavy cigarette smoke) Overpriced for 12 miles trip

Dustin M. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP B. 
Rating:
4.0

Customer did not leave a comment.

PETER JOHN H. 
Rating:
5.0

Great pick up and customer service they set up the trailer and inspected

NEAL B. 
Rating:
4.0

Give an accurate install time. I was told 1-2 hours so I had my wife follow me and pick me up. It was completed in 30 minutes, which is great, but I would have just waited there if I knew it would be completed so quickly. Thank you.

David B. 
Rating:
5.0

Customer did not leave a comment.

Robbie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rufino M. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Lydia R. 
Rating:
4.0

Customer did not leave a comment.

Melodye P. 
Rating:
5.0

Very helpful in unloading, very pleasant to deal with, very easy to get done and get on home

David T. 
Rating:
5.0

Everything was great and I can't think of any way to improve it. Service was excellent.

Michelle F. 
Rating:
5.0

all good

bill G. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

The customer service at this location is great.

Jeffrey Q. 
Rating:
5.0

It was a very simple procedure and the price was excellent. Kenneth was extremely helpful and made the process very smooth and simple.I will always be a customer of this UHaul

Eric G. 
Rating:
5.0

Very clean facility and always a good temperature inside. Never saw a single bug or anything in my unit. Great facility.

JEFF L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Great facility and staff much appreciated

Peter C. 
Rating:
5.0

Beyond professional....got me in fast and were extremely nice and very knowledgeable.

Kirk B. 
Rating:
5.0

Sales associates were super helpful.

Eldar Z. 
Rating:
5.0

Excellent service from the second I walked through the door until I dropped the van off later that day. Friendly, thorough, sense of humour, detailed explanations, answered all my questions. Absolutely 5 star all the way!

Ed W. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Marci D. 
Rating:
5.0

I forgot to tell the dealership as I was in a hurry to get in and out of there the battery on the truck almost would not crank in the morning. I thought I was gonna have to jump the truck off of another vehicle. The facility was excellently clean people were very positive and very nice. And yes, when I need another vehicle to rent, I'll be there. From 1 to 5 I would say a five star.

jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Collin S. 
Rating:
5.0

Staff at U-Haul Moving & Storage of Palm Harbor 30750 US Hwy 19 N Palm Harbor FL 34684 are excellent! Highly recommend this location. Penny, Kenny, and Rachael were good to deal with. Entire staff friendly! Paul DeMeo

Paul D. 
Rating:
5.0

Very helpful and well organized. Highly recommend.

john G. 
Rating:
5.0

Awesome staff best moving company around !!!! 100%💯

richie S. 
Rating:
5.0

ramp for truck and parking curbs should be white or yellow for better visibility

Robert L. 
Rating:
5.0

Helpful, friendly and knowledgeable staff

Benjamin Z.  |  Overall Experience 
Rating:
5.0

Counter staff as always. AMAZING.

DONALD R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
1.0

Termites in unit! When I brought it to the attention of the office staff they stated it was above their pay grade. When I talked to the manager she offered replacement boxes and to put trash in the trash dumpster at no charge. We paid for the insurance but no resolution was given. We vacated!

Jeanine J.  |  Overall Experience 
Rating:
5.0

Great staff.. knowledgeable and patient .. unit was perfect size clean and climate controlled… also rented 10 ft truck for the day…. Easy drop off after hours…Facility is super clean and well maintained. final billing spot on! Highly recommend this location for your storage and truck needs.. professional all the way!

Glen H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bob A. 
Rating:
5.0

Customer did not leave a comment.

Karen W. 
Rating:
5.0

Service and staff were excellent!

Larry V. 
Rating:
5.0

I had an appointment and was told it would take 1 hour. Upon arrival they told me it could take up to 4 hours because they were busy with truck returns. Then I paid by company check and they guy could not provide me a receipt because he did not know how to process a check

Tiffany Revine L. 
Rating:
5.0

Customer did not leave a comment.

HOSNI M. 
Rating:
5.0

All went well.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Dave H. 
Rating:
5.0

Customer did not leave a comment.

gary L. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Everything was awesome!!

Joy S. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
3.0

The staff at U-Haul was very nice and helped me with my unit that was destroyed by a rat infestation. All my bad remarks are for the fact that rats got into my unit and made it their home. I want to be clear that the staff was accommodating but still all my stuff is ruined.

Amy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Padraig S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jada B. 
Rating:
5.0

Customer did not leave a comment.

GEORG S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEORG S. 
Rating:
4.0

Very friendly staff.

raymond G. 
Rating:
5.0

Customer did not leave a comment.

REBECCA W. 
Rating:
3.0

Staff appeared to be overwhelmed upon pickup and drop-off.

Dorian M. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Alice W. 
Rating:
5.0

Everything was perfect. Nothing more I could ask for.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Douglas K. 
Rating:
5.0

Customer did not leave a comment.

Lauren M. 
Rating:
5.0

For 7am in the morning.…Kenneth was extremely friendly and helpful! We had fun renting a truck! 😂

Steve J. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C.  |  First Impressions 
Rating:
5.0

A new, very spacious cargo van that handled extremely well!!!

SCOTT C. 
Rating:
4.0

hand truck was missing - had to go back

Tracy S. 
Rating:
5.0

Customer did not leave a comment.

Karen R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL K. 
Rating:
4.0

I know it was raining the day I picked up the trailer, however it seemed really noisy when starting and breaking. I pulled over to check the trailer and noticed that the ball was NOT tightened. I could lift the trailer right off the hitch. This could have been a TERRIBLE disaster. I tightened it myself and it was quiet like it was suppose to. I told this the people where I dropped it off, but he couldn't relay this information. Thus this comment. Thanks.

KELLI C. 
Rating:
5.0

Great service. Trailers getting a little old and beat up.

Tod F. 
Rating:
2.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
5.0

Customer did not leave a comment.

Melinda T. 
Rating:
5.0

Great service at pickup and drop off. Thank you

Stephen R. 
Rating:
5.0

Still looking to be reinstated for tire service I had to pay for $360. In state of Marylynn when a tire blew out left front.

james M. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

I have to say that was the best customer service and experience I have ever had renting from a U-haul dealer. Christian called me to provide a late pick up, warned me about the charges of not bringing back with adequate gas and the entire staff was friendly. Great job by all. Thank you.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

NIKKI J.  |  Overall Experience 
Rating:
5.0

I love renting from this location. Everyone is friendly and extremely knowledgeable. I will definitely rent from this location again.

WARREN D. 
Rating:
5.0

Amazing team at U-Haul Palm Harbor.

Kevin H. 
Rating:
5.0

My experience was the best customer service and assistance! Kudos to Penny who was first contact and just so nice about showing my storage and being helpful!! The manager Rachel so helpful to with questions. The next day on Jan 4, 2024 I reserved a car vehicle and Jordan and Leon B made this so easy and got me on my way, wrapping the day up and feeling what a great experience but also just great team! I have been in positions in my younger days and I would be so proud of this team!! I am currently 55+ female and felt so greatful since I was moving and I was stressed in am.

Catherine M. 
Rating:
5.0

Customer did not leave a comment.

diane V. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

kristen m.  |  Overall Experience 
Rating:
5.0

I would tell everyone that I moved everything out early was not due until the 21st pay again but I did not get any money back. That is your policy. I will tell them to just make sure they wait and give it back to you all before the next month is due, they will not get their money back… My home was destroyed by tornado October 12 in Dunedin Florida… I had to get a post office box and turned it in early when I got an apartment they even gave me money back

Sondra M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie F.  |  First Impressions 
Rating:
5.0

By far the best storage facility I’ve ever used. Professionally run Rachel Pospisil is a gem in your crown U-Haul!!! She runs a tight ship and always keeps costumer satisfaction the highest priority!! She was so friendly and informative that I actually looked forward to visiting my belongings…I would pop in and say hi just to feel her warmth. As far as the facility, it always felt welcoming and safe. Clean and inviting. I cannot emphasize enough how truly happy I was using U-Haul Palm Harbor Storage…if I had more free time in my life I would climb the highest mountain and shout your praises!!! I preach the gospel of U-Haul Palm Harbor Storage to anyone looking to store their beloved possessions. Top-notch!!!! I’m actually sad that no longer require your services, I will miss my interactions with your friendly staff.

Alan P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Reggin L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paul l.  |  First Impressions 
Rating:
5.0

Very Pleased as usual

ROBERT T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ann marie d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stanley P.  |  First Impressions 
Rating:
5.0

I rented a storage unit for over five years and never had my issues. A very clean and pest free facility

john G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Myra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven H.  |  Online Move In 
Rating:
5.0

Great experience, friendly staff!!

Jessica O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R.  |  Overall Experience 
Rating:
5.0

Everything and everyone was great. No issues at all. 😁

eduardo s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew S.  |  Overall Experience 
Rating:
5.0

Leon was amazing!

Leonid P.  |  First Impressions 
Rating:
5.0

Excellent staff, extremely helpful and friendly. Special thanks to Leon, he was very attentive and patient, explained everything clearly.

eduardo s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GRACE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haili K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pam h.  |  Overall Experience 
Rating:
5.0

Awesome place for storage

JENNIFER O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R.  |  First Impressions 
Rating:
3.0

My huge issue is this I had the smallest unit and started paying $110 and within 2 yrs I’m at $180 and yet u go looking around elsewhere especially Oldsmar area it’s way cheaper, your staff are unprofessional if you call them and leave you on hold for ever , it’s a burden trying to call in to make a payment, customer service is we’re it needs to start and end in any business

alex a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sarah r.  |  Overall Experience 
Rating:
5.0

Thank you!

Dale W.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Robert B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roy F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG S.  |  First Impressions 
Rating:
5.0

I wanted to rent an additional room but a discount was not offered. I moved to another storage facility that gave me a hefty discount for the 2 units

Pietro D.  |  Overall Experience 
Rating:
2.0

move in and move out was great

Betty P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
4.0

I got stuck in the elevator one time and the doors wouldn't open.

phil b.  |  Overall Experience 
Rating:
5.0

Good vibz!

Anthony h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morris R.  |  First Impressions 
Rating:
5.0

Friendly quick service. You guys make it easy

Thomas S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deloris H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jordan g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert k.  |  Overall Experience 
Rating:
4.0

Only problem we ever had was when the elevators were down and we went to get items out and never were notified. I would recommend an email when elevator is out of service as it was a long drive. This happened 3 times in the last year and a half.

Barbara D.  |  Overall Experience 
Rating:
5.0

This Uhaul facility, location, and staff are tremendous!

Dale W.  |  Overall Experience 
Rating:
5.0

Rachel runs a top-notch, efficient, effective and knowledgeable staff, which includes her self. Her leader ship skills and demeanor are also top notch.

MICHAEL E.  |  First Impressions 
Rating:
5.0

Staff was always very helpful and kind

Kimberly B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew P.  |  Overall Experience 
Rating:
5.0

Five stars for customer service and assistance. I use their facility for about a year and they were always accommodating to all of my requests indeed even when I was halfway around the world. They helped me reserve a truck and find personnel to help load my furniture and possessions for a trip to Pensacola Florida. I plan to buy another condo in the Palm Harbor area and I will use this facility again’ professional & great manager terrific service.personnel.

Charles R.  |  Overall Experience 
Rating:
4.0

Always my go-to place for moving and storage while I lived in Palm Harbor.

Sheryl B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDIE S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfredo G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris B.  |  First Impressions 
Rating:
5.0

Rate seems too high

Stewart W.  |  Overall Experience 
Rating:
5.0

Very bright and clean facility. Good security!

Jennifer S.  |  Overall Experience 
Rating:
5.0

I was impressed with how clean and easy it was to store on the second floor. Highly recommend. Dr. Burford

Glen B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bruce B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAKE TODAY G.  |  Overall Experience 
Rating:
5.0

Easy to work with on everything.

John S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank b.  |  Overall Experience 
Rating:
2.0

I kept my belongings in your facility for the past six years and during that time the ceiling leaked the entire time into my storage unit and destroyed all my property. This facility was recently engulfed in the largest hurricane in the past 40 years and this facility in Palm Harbor never had their roof inspected after the storm and therefore absolute negligence on the part of U-haul and therefore is responsible for the loss and destruction of all my belongings. Know that I am coming for restitution for all damages occurred. Because I have undisputable proof of U-Haul's negligence in this case because I happen to have before pictures that show the ceiling tile in my storage facility was already coming down the day I locked my stuff in it 6 years ago. Meaning U-haul had every opportunity to address this issue before it matured into this disaster. Hence I am following suit.

Laurence L.  |  Overall Experience 
Rating:
5.0

Zach & Chris were wonderful. Very helpful.

Joanne P.  |  Overall Experience 
Rating:
5.0

The Storage Facility was immaculate. I always found the facility very well supplied and everything in working order. The employees are always very helpful and well trained in their job. The Manager really runs a tight ship.

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathan S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karen C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JARED K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T.  |  First Impressions 
Rating:
5.0

The facility is very clean. The staff is very helpful and friendly. I highly recommend this storage facility.

JUDY P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAUWANTA W.  |  Overall Experience 
Rating:
1.0

Horrible customer service anytime I went in with questions. Late fees were not explained clear at all when signing up.

Amanda H.  |  Overall Experience 
Rating:
5.0

My overall experience with both Rachel Popisil, Facility manager as well as the other facility staff has been has been very positive. Rachel has been more than willing to work with me in addressing any questions, concerns or problems that may have need of being addressed. My overall experience has been a positive, pleasant & professional one. Would highly recommend this location & business! Thank you.

manon D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa s.  |  Overall Experience 
Rating:
5.0

Austin and Chris were very helpful and professional and answered all of our questions and concerns. Rental process went quickly and smoothly!

christian f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia g.  |  First Impressions 
Rating:
5.0

Kim & Diana at the sunset point & 19 in clearwater fl are the best! They arranged for last minute storage needs & took care of everything--it felt like real VIP treatment! I'm grateful & really appreciate their assistance.

Debra M.  |  First Impressions 
Rating:
5.0

Rachel was absolutely fantastic, so helpful and pleasant. She went above and beyond to help us with this transition. Could not have asked for a better experience!

JULIA L.  |  First Impressions 
Rating:
4.0

Unfortunately i was checking in at a very busy time and had a new hire learning key stroke by key stroke. Instructions about how to get in And out of building B were not given so it was a bit frustrating.

Jennifer S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynn P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph T.  |  Overall Experience 
Rating:
2.0

A reservation seemed to be not recorded correctly, but regardless, after a long day of driving to arrive, the staff were nonchalant and did not seem to care about how inconvenient the situation truly was. They were inconsiderate of how daunting switching from a 1st floor unit to a 3rd floor unit was, when expecting the first; and overall, it did not feel as though we as a customer mattered. It was a take what we have or leave mentality. Quite upsetting after a 5hr drive.

Stephanie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank b.  |  First Impressions 
Rating:
3.0

It would have been an excellent rating but the elevator at the facility was damaged, and we had to carry all our stuff up and down the stairs. It took us 5 hours to unload our stuff. We came in last Tuesday, as of yesterday afternoon the elevator was still out of order

Milagros P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles F.  |  Overall Experience 
Rating:
5.0

Used a storage stall for 2 years U haul staff was friendly and always helpful with what I needed. Would highly recommend them

Eddie o.  |  Overall Experience 
Rating:
1.0

My escrow was delayed by a few days causing my storage to auto pay again. This facility does not prorate their monthly rents.. so I paid for 3 weeks of empty space and I'm sure they'll rent the space within those 3 weeks, getting paid twice for the same space is unethical. They give 24 hour grace period, as of that's helpful.

NICOLE L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen D.  |  Overall Experience 
Rating:
5.0

Customer service was great whenever we needed anything. Clean storage.

tamara M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie W.  |  Overall Experience 
Rating:
5.0

The manager Rachel is very dedicated to keeping the business operations running smoothly. Her willingness to work with me when I needed it was most helpful. I would recommend her facility to anyone.

Dawn Marie J.  |  Overall Experience 
Rating:
5.0

Quick and Easy!

Ann S.  |  Overall Experience 
Rating:
5.0

Employees were extremely professional and courteous.

jerry d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler N.  |  First Impressions 
Rating:
5.0

Everyone that helped us went above and beyond to make our move easy as possible.

James S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gezim i.  |  Overall Experience 
Rating:
5.0

Great place & people.

Marie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PETER D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORY I.  |  Overall Experience 
Rating:
2.0

Moved out 4 days before rebilling walked into the office in person to let them know I’m vacating and also called as the moving truck was leaving to confirm this and the lady at the front confirmed the account was closed. Well today they tried to bill me because the account wasn’t closed at all. I feel like she didn’t listen or do anything at all. Literally had one job and failed it with flying colors

jully b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

page s.  |  Overall Experience 
Rating:
3.0

It was not clear where to swipe my card to get access to the gate. If someone is new to a facility all necessary information should be given. It also would have been helpful to let me know which floor my storage unit would be on. During the online reservation process it would be nice to know how the lockers are because disable people may not have access to a top locker.

Sherry C.  |  Online Move In 
Rating:
5.0

I had a variety of sizes of climate controlled storage units over the 19 years that I used Palm Harbor U-Haul storage. Rachel Pospisil, the manager, was always accommodating and helped me find the right size storage for my needs at the time. They were all easily accessible and the facility is laid out nicely for parking near your unit.

ANNA I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grant S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

lafaye d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H.  |  First Impressions 
Rating:
5.0

I have done business with other local competitors of UHaul and lost everything in their storages. UHaul is the only one who has been willing to work with me to catch up on my account when things became difficult. I have worked with Rachel most of the time...and she has been awesome. Lori has also been wonderful. And, all of the other people who work at this Palm Harbor location have been cordial and helpful. For those reasons, you have my loyalty...and I thank you.

Carol T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB R.  |  Overall Experience 
Rating:
4.0

All Good

STEPHEN T.  |  Overall Experience 
Rating:
2.0

$$$$$$$$$$$$

Demetrio S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karol B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy M.  |  Online Move In 
Rating:
5.0

Good people

don l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patti M.  |  First Impressions 
Rating:
5.0

Thank you for everything

Faye T.  |  Overall Experience 
Rating:
3.0

Lori was great!

Litsa F.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

LISA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia D.  |  Overall Experience 
Rating:
5.0

We were very happy

RUTH L.  |  Overall Experience 
Rating:
5.0

Great experience

Carlos C.  |  Overall Experience 
Rating:
5.0

The whole U-Haul team and experience were great! So helpful, thanks!

Scott G.  |  Overall Experience 
Rating:
4.0

Rachel Pospisil was great to deal with.....

William G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles M.  |  First Impressions 
Rating:
1.0

Made a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it’s a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!

Sheri F.  |  First Impressions 
Rating:
5.0

The only thing I did have a problem with was about halfway through my storage time there I think I was there for six months using a storage unit. they increase the monthly price without letting me know ahead of time.

Luis A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WORK LOGIC P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia W.  |  Overall Experience 
Rating:
5.0

Experience was great! Will be a return customer when I am in need of a Storage Facility.

Katherine C.  |  Overall Experience 
Rating:
4.0

It just got too expensive for me to afford.

JOHN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry O.  |  Overall Experience 
Rating:
3.0

I had a storage unit for 14 months, small 5x10 temperature controlled. However, my monthly price went from $104.99 to $139.99 by the time I checked out. An increase of over 30%.

Chad M.  |  Overall Experience 
Rating:
5.0

Please follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21

Brian S.  |  First Impressions 
Rating:
5.0

Long time customer with no complaints or problems. Very helpful staff - all long term employees at this location.

Barbara S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trish R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VALENTI K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harold r.  |  Overall Experience 
Rating:
3.0

All the staff was helpful except the supervisor, who I believe name is Rachel. I had my stuff in the unit for over a year. Told her on July 30th I would be moving my stuff out. She said have to be out by August 7th. I asked her multiple times if there was anything else I needed to do. She said no she was putting a note in that I would be moving & the 7th is the last day. I moved all my stuff by the 7th.I got a email for a late fee and rent for next month. Had to call she did not put a note in. She also on another date blocked my car in & when I asked if she could back the truck up. She said yes. But proceeded to continue unloading frieght for another 5 minutes. After, that she has given me dirty looks. She has a terrible attitude and should not be serving people.

brianna r.  |  Overall Experience 
Rating:
5.0

It was a pleasure to have such a well maintained and secure facility to temporarily store my items, your commitment to your customers is refreshing and you made it easy to service my account through auto pay and email communication. I will definitely keep you in mind for future storage needs. Thank you, Joe

Joe G.  |  Overall Experience 
Rating:
5.0

I arrived and they helped me park the truck and arranged to let me leave it there overnight. Very impressed the customer service.

Susan A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barry y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CARLOS R.  |  Online Move In 
Rating:
4.0

The high prices, inaccurate sizing of units (my 10x10 was 10x8’.75”), taxes on top of unit rent (never in Cali or Nevada did I ever pay that, I have rented dozens of units in my life), forcing insurance on units, never in my 67 yrs did I ever pay that. Total heavy handedness and unethical corporate junk fees.

john b.  |  Overall Experience 
Rating:
4.0

Excellent customer service. Convenient carts and plenty of them to help with your move to include carts to move mattresses.

julie h.  |  Overall Experience 
Rating:
4.0

The monthly cost went up making in unaffordable for me.

Tracey G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

araceli m.  |  Overall Experience 
Rating:
5.0

The palm. Harbor store was great. The pickup location in newington Virginia was not The staff were overworked abs grumpy. They needed help

JOHN C.  |  First Impressions 
Rating:
3.0

Not having 24 hour access to the storage facility was hindering

Robert D.  |  Overall Experience 
Rating:
3.0

Very unhappy with the fact that I paid $157.00 for 10 days. I used your service to move to Florida & storage facility for 3 months, then rented another trailer to move out of storage. Overall spent around or over $1000.00 & you people charged me a full months price for 10 days. That's the only thing I'm unsatisfied with.

Deborah K.  |  Overall Experience 
Rating:
5.0

To Austin from Florida one way in 2019 and one way back to Florida in 2020, and one way to Tallahassee. Great vehicles and great service!

Allie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L.  |  First Impressions 
Rating:
3.0

Yes I would Recommend someone to U-Haul but the rates for the units are too high Specially while going through this pandemic.

LaSondra W.  |  Overall Experience 
Rating:
5.0

I was having a very bad day. As a result I LOST/LEFT two items in the Uhaul Truck I rented. A pair of keys and my dolly. I recognized I left the dolly once I returned the truck. I scurried back to the Uhaul center where my dolly was waiting on me. The next day, I noticed I was Missing my keys. I back tracked where I could lost them...to my pleasure the Uhaul staff kept them safe for me also. Super people...and PLEASE tell them I said they are great.

leonard c.  |  First Impressions 
Rating:
5.0

Climate controlled, secure, well-kept - wouldn't go anywhere else.

Meaghan K.  |  Overall Experience 
Rating:
5.0

The young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.

JUDY P.  |  First Impressions 
Rating:
4.0

U-Haul storage worked just fine for me.

Curtis E.  |  Overall Experience 
Rating:
4.0

Just some confusion as to where to enter it is was resolved quickly.

Stavroula P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kennan D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONALD E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ismael O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsie M.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Michael O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin D.  |  Overall Experience 
Rating:
4.0

Picture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would’ve gotten a bigger space.

ELPIDIO L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peter L.  |  Overall Experience 
Rating:
5.0

Storage unit was fine. I visited the service counter a couple times and the staff is not friendly or helpful. Once I had a billing issue and I called manager Rachel several times and she never returned my call.

paula u.  |  Overall Experience 
Rating:
5.0

Very well organized, very helpful, very efficient. Nicely done!

JAMES KEVIN C.  |  Overall Experience 
Rating:
5.0

Great experience

JEFF R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin D.  |  First Impressions 
Rating:
3.0

The experience and facility was overall very good. My only complaint is my on file Credit Card expired and I forgot to update the Web Site with my new one. U Haul did not notify me that I missed the payment because of the expired CC. They instead, charged me a late fee and sent a letter to my second point of contact. Very upsetting to get a call that I was late on a payment by my on file point of contact. Uhaul had all my correct information. But failed to contact me properly.

Richard H.  |  Overall Experience 
Rating:
4.0

Rachel , And Staff Were Great !

William S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen D.  |  First Impressions 
Rating:
5.0

Rob Brown

Karen M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bill s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

makenzie h.  |  Overall Experience 
Rating:
5.0

The staff here are consistently excellent.

Frank Q.  |  First Impressions 
Rating:
5.0

I had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.

ELIZABETH S.  |  Overall Experience 
Rating:
5.0

A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.

WILLIAM C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tracy c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Klaus M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE P.  |  Overall Experience 
Rating:
5.0

A very good experience. We retired and moved to the area last June. The storage was extremely helpful as we transitioned. We started with a larger unit and moved to a smaller one as we were able to assimilate our belongings. Birth units were good. The equipment provided was very helpful. Everything was clean and accessible. Thank You.

Gerald S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda C.  |  First Impressions 
Rating:
5.0

Always great service from Uhaul! Thanks

Lisa V.  |  First Impressions 
Rating:
5.0

Rachel was very helpful in explaining everything and setting up my unit.

john g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  Overall Experience 
Rating:
5.0

Leon was great!!

Dana E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

makenzie h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sarah g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  First Impressions 
Rating:
3.0

Got water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.

KERRY K.  |  Overall Experience 
Rating:
5.0

Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.

Val K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis A.  |  First Impressions 
Rating:
5.0

Awesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.

cheryl h.  |  Overall Experience 
Rating:
5.0

Made my day!!!!! Professional & very knowledgeable

sofia g.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rosemarie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA B.  |  Overall Experience 
Rating:
1.0

I was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.

natasha k.  |  First Impressions 
Rating:
5.0

Fantastic facility. Thank you very much. Leon was great to work with.

Edward M.  |  Overall Experience 
Rating:
5.0

The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor

Karen R.  |  First Impressions 
Rating:
5.0

Outstanding service and facilities.

Thomas f.  |  Overall Experience 
Rating:
5.0

All the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!

CHRISTINE U.  |  Overall Experience 
Rating:
5.0

Outstanding service!!!

Brandt W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James F.  |  First Impressions 
Rating:
4.0

All great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.

marsha g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne B.  |  Overall Experience 
Rating:
5.0

the best

frank b.  |  Overall Experience 
Rating:
4.0

Please tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.

Linda R.  |  First Impressions 
Rating:
5.0

People are very good and very helpful 👍 thanks to all of you for your help.

Eufemio R.  |  First Impressions 
Rating:
5.0

Nicest U-Haul facility I’ve seen and the staff are awesome

David W.  |  First Impressions 
Rating:
5.0

I am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.

kim s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

100 times better than Public Storage & 1000 times more convenient. Could not ask for better customer service.

Joe M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEC H.  |  Overall Experience 
Rating:
5.0

I have used this storage facility for over 10 years. Rachel, the manager, has been so kind! She answered all my questions and was helpful when I needed to reduce room sizes. It has been a great experience.

MONIQUE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily M.  |  First Impressions 
Rating:
5.0

The Manager there was very nice and compassionate and understanding whenever I had a problem.

BRENDA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marianne F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

harlan k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA M.  |  Overall Experience 
Rating:
5.0

Rachel and her team work very well together and run a good operation LOL the only reason I know that is because of my multiple trips there to get things organized for our move!

carolyn r.  |  Overall Experience 
Rating:
5.0

This facility was very clean and the staff very helpful.

Cynthia P.  |  Overall Experience 
Rating:
4.0

Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.

Jill V.  |  First Impressions 
Rating:
5.0

Thank you!

charles p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny d.  |  Overall Experience 
Rating:
5.0

I don’t give many testimonials but feel I need to express the gratitude I have have on multiple occasions rented storage at her facility, referred multiple Families for their Rental needs and supplies and purchase all my Box/Supplies at that facility !!! Rachel the Mgr I must say goes above and beyond her job requirements and functions. Definitely personable, listens without interruption, always calm and endearing. I cannot give her a raise but definitely an atta girl.

MICHAEL E.  |  Overall Experience 
Rating:
5.0

Easy Peary start to finish. Awesome facility and friendly helpful staff. I would definitely recommend and use again.

suzan l.  |  Overall Experience 
Rating:
5.0

did it all online. worked great

Ed p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jill V.  |  Overall Experience 
Rating:
5.0

Excellent experience

suzan l.  |  First Impressions 
Rating:
5.0

The storage unit was for my son's personal excess items. He relocated to Brazil to start a Sanctuary for elephants, www.globalelephants.org. I had another storage area for business related items that I recently cleaned and rearranged to enable me to consolidate into one place. I had no issues with anything at your facility.

NORM B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steve H.  |  Overall Experience 
Rating:
5.0

Leon and Victor were amazing. They always go above and beyond to make to make me feel welcomed. My rental and storage move in was a breeze! Thanx guys!!!!

RENEE J.  |  First Impressions 
Rating:
5.0

Fast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.

Phil C.  |  First Impressions 
Rating:
5.0

No comment. No complaints.

Joanie P.  |  Overall Experience 
Rating:
5.0

I loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.

larry r.  |  Overall Experience 
Rating:
4.0

I would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.

Heather M.  |  Overall Experience 
Rating:
5.0

The staff is the best around. Always willing to help if needed.

Eric B.  |  Overall Experience 
Rating:
5.0

Very good day to deal with. Thank you

linda m.  |  Overall Experience 
Rating:
5.0

very pleasant experience

jon w.  |  Overall Experience 
Rating:
5.0

Excellent service at any time!!

Betty Jo S.  |  Overall Experience 
Rating:
5.0

Special thanks to Leon who went above and beyond to help us with our Upods and storage unit.

Glenn M.  |  Overall Experience 
Rating:
5.0

Great customer service from the woman at front desk!

todd l.  |  Overall Experience 
Rating:
5.0

Always helpful and knowledgeable Thank you

Mary B.  |  Overall Experience 
Rating:
5.0

very nice and well maintained.

Don G.  |  Overall Experience 
Rating:
5.0

Service was quick and easy overall I had a very pleasant experience

Ladraysha M.  |  First Impressions 
Rating:
5.0

Customer service is outstanding

Betty Jo S.  |  First Impressions 
Rating:
5.0

Well run business Clean secure service facility

Richard C.  |  Overall Experience 
Rating:
5.0

Very happy with everything

George T.  |  Overall Experience 
Rating:
5.0

For the short time that we used the storage we had a very good experience thank you.

Diane A.  |  Overall Experience 
Rating:
2.0

could not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.

Chris B.  |  Overall Experience 
Rating:
5.0

renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient

lynn w.  |  First Impressions 
Rating:
1.0

Way too expensive

EDWARD D.  |  Overall Experience 
Rating:
5.0

The staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.

sarah p.  |  Overall Experience 
Rating:
5.0

Our sales guy new his stuff he was very sweet.

Diane A.  |  First Impressions 
Rating:
5.0

No comments

Armand P.  |  Overall Experience 
Rating:
4.0

In the past it was hard to find carts but this has improved in recent months.

cheryl y.  |  Overall Experience 
Rating:
3.0

Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous

Dalton D.  |  Overall Experience 
Rating:
5.0

Helpful staff, clean, secure building.

Julie K.  |  Overall Experience 
Rating:
5.0

Great facility and convenient location

TRINA B.  |  Overall Experience 
Rating:
5.0

Very good and pleasant service experience.

john c.  |  Overall Experience 
Rating:
5.0

Staff member did a great job explaining everything

Sam V.  |  First Impressions 
Rating:
5.0

Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in

George T.  |  First Impressions 
Rating:
4.0

Too many price increases and rent is too high

MARGARET F.  |  Overall Experience 
Rating:
5.0

Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor

JANET M.  |  Overall Experience 
Rating:
5.0

Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than

aladar n.  |  Overall Experience 
Rating:
4.0

For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.

Barron B.  |  Overall Experience 
Rating:
5.0

Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!

Melinda L.  |  Overall Experience 
Rating:
5.0

Employees were helpful in getting us to our storage area

Donald W.  |  First Impressions 
Rating:
2.0

They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.

Mary E.  |  Overall Experience 
Rating:
5.0

leon very professional

donald n.  |  First Impressions 
Rating:
5.0

None

chris c.  |  Overall Experience 
Rating:
3.0

very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .

getulio h.  |  Overall Experience 
Rating:
5.0

Very accommodating.

Kathy B.  |  Overall Experience 
Rating:
5.0

My unit was ready, paperwork went smoothly thanks to Rachel!

Julie K.  |  First Impressions 
Rating:
1.0

I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.

Gordon D.  |  Overall Experience 
Rating:
5.0

Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!

Phillip H.  |  First Impressions 
Rating:
5.0

Great customer service and very easy to set up storage and return rentals. Thank you!

Melinda L.  |  First Impressions 
Rating:
5.0

This facility and almost every U-Haul facility is consistently good - with great, professional staff.

Nancy C.  |  Overall Experience 
Rating:
5.0

Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!

edwin jr g.  |  Overall Experience 
Rating:
5.0

Rachel operates an efficient facility.

CHARLES G.  |  Overall Experience 
Rating:
5.0

So quick easy and service oriented. Can’t remember her name but she was great. Thanks

deborah h.  |  First Impressions 
Rating:
5.0

Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.

Philip P.  |  Overall Experience 
Rating:
5.0

Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.

pat c.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

paul c.  |  Overall Experience 
Rating:
5.0

Wonderful facility, with friendly staff.

Ivonne B.  |  Overall Experience 
Rating:
4.0

Very pleased with our total experience. Employees were all very polite

ROBERT S.  |  Overall Experience 
Rating:
5.0

The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.

jessica c.  |  Overall Experience 
Rating:
5.0

clean and freindly

ROBERT Z.  |  Overall Experience 
Rating:
5.0

Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!

CARLISLE F.  |  Overall Experience 
Rating:
4.0

Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.

Rachael h.  |  Overall Experience 
Rating:
5.0

Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.

Kathy B.  |  First Impressions 
Rating:
5.0

This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.

David B.  |  Overall Experience 
Rating:
5.0

I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.

NATALIE A.  |  Overall Experience 
Rating:
5.0

This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.

donna s.  |  Overall Experience 
Rating:
5.0

Fast and friendly

Suzanne F.  |  First Impressions 
Rating:
5.0

Thanks you so much! Nancy C

Nancy C.  |  First Impressions 
Rating:
5.0

i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!

arlene m.  |  Overall Experience 
Rating:
5.0

The best U-Haul storage facility in the area.

LAWRENCE P.  |  Overall Experience 
Rating:
5.0

Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.

DONALD H.  |  Overall Experience 
Rating:
5.0

Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.

evie k.  |  Overall Experience 
Rating:
5.0

U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.

Diana H.  |  Overall Experience 
Rating:
5.0

I had an excellent experience

Leslee W.  |  Overall Experience 
Rating:
5.0

Outstanding customer service!!!

MATTHEW B.  |  Overall Experience 
Rating:
3.0

I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.

Karen M.  |  Overall Experience 
Rating:
5.0

Great staff

MARILYN W.  |  Overall Experience 
Rating:
3.0

.

Ariana Z.  |  Overall Experience 
Rating:
5.0

My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,

Kathryn S.  |  Overall Experience 
Rating:
5.0

LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!

DEBRA K.  |  Reservation 
Rating:
4.0

Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.

Debra g.  |  Overall Experience 
Rating:
4.0

Good service. Pricey though

Joe S.  |  Overall Experience 
Rating:
5.0

I had a very good experience. The staff was friendly and helpful.

Carole S.  |  Overall Experience 
Rating:
5.0

Great experience

RENEE C.  |  Overall Experience 
Rating:
5.0

couldn't be better

michael w.  |  Overall Experience 
Rating:
5.0

Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.

dino m.  |  Overall Experience 
Rating:
5.0

Happy with all the services we have used here.

DREW D.  |  Overall Experience 
Rating:
5.0

Enjoyable experience

SHANE S.  |  Overall Experience 
Rating:
5.0

Great staff, 1st rate facility.

Stanley K.  |  Overall Experience 
Rating:
2.0

Rachel and staff are the best. I’ll always be back

Bob W.  |  Overall Experience 
Rating:
4.0

Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!

Betty Jo S.  |  Overall Experience 
Rating:
5.0

I would recommend to friends.

ANNIE I.  |  Overall Experience 
Rating:
5.0

Very quick and courteous service.

Stanley K.  |  Reservation 
Rating:
5.0

All went well

THOMAS R.  |  Overall Experience 
Rating:
5.0

They was really nice and helpful.

MALACHI R.  |  Overall Experience 
Rating:
2.0

We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo

Kelley S.  |  Reservation 
Rating:
5.0

The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.

kenneth m.  |  Overall Experience 
Rating:
5.0

The staff at this location are friendly and helpful with moving and storage solutions.

MICHAEL G.  |  Overall Experience 
Rating:
5.0

They met my needs. Very satisfied and would use uhaul again if I needed storage.

jerry m.  |  Overall Experience 
Rating:
5.0

I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.

PATRICIA B.  |  Overall Experience 
Rating:
5.0

Outstanding service from the manager Rachel and her team. Very well run facility

jeff g.  |  Overall Experience 
Rating:
5.0

Rachel has been great!!!

PAR T.  |  Overall Experience 
Rating:
4.0

I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract

Robert B.  |  Overall Experience 
Rating:
4.0

Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend

joyce h.  |  Overall Experience 
Rating:
5.0

good

DAVE H.  |  Overall Experience 
Rating:
5.0

The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share

KEITH C.  |  Overall Experience 
No reviews have been submitted for this location.

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