Customer Reviews for U-Haul Moving & Storage of Orange City

8,531 reviews

2395 S Volusia Ave   Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

(386) 228-3113

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(386) 228-3113

2395 S Volusia Ave
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Rented fast easy ready to go. Return very easy . Have rented from here before will rent again. Thanks

William Blair 
Rating:
3.0

Before leaving the facility with the truck rented, it was highlighted on the amount of gas I was to return the vehicle with to avoid extra charges. Since I was hauling a trailer, I filled gas before entering highway and ended up having 1/4tank extra filled. I wasn't reimbursed for the extra filled and given the reason that I was told the MINIMUM I was to have the tank filled to so I wasn't charged extra fees, but anything extra was at my expense and that's it. The frustration I have is that all vehicles should have a full tank of gas, because if I were to return the vehicle with less gas than the amount I started with, I would be charged to put gas in, but it wouldn't be done. Instead the new tank level would reflect the new agreement with another customer. This is what upsets me. I don't rent often and this want a situation I've encountered before. I will stated the service of the staff members is very good and when I lost my keys to my car, they went above and beyond basic customer service. Though I feel the stated reason by a staff member dimished the genuineness of such an act, however, the suggestion on their part to help is to be commended.

ANA loser 
Rating:
5.0

Easy drop off. No complaints.

Carlos Calderon 
Rating:
2.0

Two counters to serve 10 clients on Saturday. Only one was functioning well while the other counter dragged. It can be bettet.

Teresa Rodil 
Rating:
5.0

Customer did not leave a comment.

crystal bechetl 
Rating:
3.0

Customer did not leave a comment.

andres aislant 
Rating:
5.0

Customer did not leave a comment.

debra smith 
Rating:
4.0

Customer did not leave a comment.

Cameron Smilie 
Rating:
4.0

Customer did not leave a comment.

Kim Rapkoch 
Rating:
5.0

Customer did not leave a comment.

Philip Goldthwait 
Rating:
5.0

Customer did not leave a comment.

John Savino 
Rating:
5.0

Customer did not leave a comment.

Christian Gil Serrano 
Rating:
5.0

I canceled the rentalagreement.no charges involved

raul rivera 
Rating:
2.0

Customer did not leave a comment.

Marcus Walker 
Rating:
4.0

Quick and easy check in and out will come back when I need to rent again Thanks

GORDON LINN 
Rating:
5.0

Customer did not leave a comment.

Glen Carlson 
Rating:
5.0

Wonderful place to get what you need.

JOHN LAWRENCE 
Rating:
4.0

Customer did not leave a comment.

Isabel Sarmiento 
Rating:
5.0

Customer did not leave a comment.

Rocky Chiofar 
Rating:
5.0

I had a major problem with my rental trailer. I purchase a palette of Sod. I rented the 5'x9' trailer. However, I discovered that while the bed of the tailer may be 5' wide, the gate is not. This meant that the palette of sod could not be loaded onto the trailer because it would not fit through the gate. This meant that I had to return to the U-Haul dealership and get the next size bigger. While the dealer quickly and efficiently made this adjustment, it caused a 2 hour delay to my project. Bummer. I think the information about your trailers needs to more accurately describe the equipment as the grass dealer says this has happened several times.

Andy Peck 
Rating:
5.0

Customer did not leave a comment.

Adalberto Zaldana 
Rating:
4.0

Customer did not leave a comment.

Millard Adkins 
Rating:
5.0

Customer did not leave a comment.

Laura WYBO 
Rating:
5.0

Over the years with my military background and work background I have traveled and lived all over the US. This was the best storage facility I have ever used. And I will definitely look into renting again should the need occur in the future.

Stephanie Cross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Bjerke 
Rating:
5.0

Everyone is kind and helpful!

courtney wilkinson  |  First Impressions 
Rating:
5.0

Nothing

JUAN PAULINO 
Rating:
5.0

Customer did not leave a comment.

James Scurry 
Rating:
5.0

Customer did not leave a comment.

Edna Diaz 
Rating:
5.0

Great experience

Sheri Gibson 
Rating:
5.0

Customer did not leave a comment.

Michael Powell 
Rating:
5.0

Had a great experience from using the website. And even upgraded my selection without an upcharge when my original trailer was not available at the time of my rental.

Claudia Mucci 
Rating:
5.0

Customer did not leave a comment.

AMERY SOUTH 
Rating:
5.0

Customer did not leave a comment.

walter martinez 
Rating:
5.0

Customer did not leave a comment.

Brian New 
Rating:
5.0

Great owner and staff

John Beck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry DYKES 
Rating:
5.0

Keep Phillis

vickie Wheeler 
Rating:
4.0

Customer did not leave a comment.

INGEBORG Wallace 
Rating:
4.0

Customer did not leave a comment.

Juan Olvera 
Rating:
5.0

Customer did not leave a comment.

henry robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS CARBONELL 
Rating:
5.0

The back top of truck is leaking my whole stuff because it’s two nights rain and it’s flooded inside and my all boxes r wet. Please fix the top of truck so next time the other people don’t have complain All others r good and I don’t want to claim just to inform u u can call me any time to ask more

Shazia Syed 
Rating:
5.0

Customer did not leave a comment.

Dale Lightner 
Rating:
5.0

Customer did not leave a comment.

WILLIAM RUBINO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DON POOLE 
Rating:
5.0

Customer did not leave a comment.

Jimmy Orengo 
Rating:
5.0

Customer did not leave a comment.

norma romero 
Rating:
5.0

Customer did not leave a comment.

Diana Bonilla 
Rating:
5.0

Customer did not leave a comment.

Charlotte Bean 
Rating:
5.0

Customer did not leave a comment.

Collin Fournier 
Rating:
1.0

After being told and receiving a letter saying my unit would go to auction, UHaul decided not to auction off my unit and then charge me the full amount of the last 6 months of storage, which I thought was auctioned. Of course because the storage unit was empty so they would have made no money, they decided not to auction it off and continue billing me.

Karissa Mcmahon  |  Overall Experience 
Rating:
5.0

Everything was great. The customer service was outstanding and the entire process was extremely easy..pick up and drop off.

James Weathers 
Rating:
5.0

Keep up the wonderful service.

DON POOLE 
Rating:
5.0

Customer did not leave a comment.

David Rosian 
Rating:
5.0

Customer did not leave a comment.

Donovan McGill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Evans 
Rating:
5.0

Customer did not leave a comment.

Bruce Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Voss 
Rating:
5.0

Customer did not leave a comment.

Donald stapleton 
Rating:
4.0

Customer did not leave a comment.

Stephen Straley 
Rating:
5.0

The vehicle was new and clean and ready to go. The APP needed some help in its organization. We found the truck but ended up needing the office staff to get keys

Kevin Cusanelli 
Rating:
5.0

Everyone there were glad to help and very courtesy

raymond petutsky 
Rating:
5.0

Customer did not leave a comment.

Bob Esslinger 
Rating:
5.0

Customer did not leave a comment.

Susan Cone 
Rating:
5.0

Contacting me by phone when my car would be nice, even just a text or something like that.

Brandon Evans 
Rating:
5.0

Customer did not leave a comment.

Kurt Wagner 
Rating:
3.0

I called to reserve my truck. Got a quote for 856.00. When I went to pick up it was 1065!!! I was upset and the lady took 100.00 off after a protested. That’s still over but I needed the truck and I think you people know that and we get stuck! Then, my rental spot cannot be billed daily! I bet you rent it though, and get paid twice for the same 18 days!! You’re a rip off and I will warn everyone in know to try another facility.

Cheryl pellegrino  |  Overall Experience 
Rating:
5.0

However I do think it is Ridiculous when you go to give back any overpay or deposit I have to wait for a check to be mailed 2 to 3 weeks. That is insane when I pay cash I expect my cash back makes me wonder about using your service again.

Charlotte Bean 
Rating:
5.0

Customer did not leave a comment.

David Flynn 
Rating:
5.0

All were very helpful , best service I’ve had at this location , thank you

Michele Mattick 
Rating:
5.0

I had a hitch installed and it looks great. The new hitches they use are much more hidden behind the bumper with only the hitch stem showing. I was in and old in about an hour. Professional and efficient staff.

Peter Mollers 
Rating:
5.0

Customer did not leave a comment.

Kim Walton 
Rating:
5.0

Customer did not leave a comment.

Rebecca Wade 
Rating:
5.0

Easy pick up and return.

Joseph Crews 
Rating:
5.0

Friendly

viviam rivera 
Rating:
5.0

THIS PLACE AND EMPLOYEES ARE 2ND TO NONE

george mundo 
Rating:
4.0

Customer did not leave a comment.

Rick Meyer 
Rating:
5.0

Customer did not leave a comment.

martha Richards 
Rating:
4.0

Tune up your truck so they run a little better

ROBERT VULETIC 
Rating:
5.0

Customer did not leave a comment.

jack barber 
Rating:
5.0

Ownership rectifies all customers concerns in a timely manner. From storages or equipment, this location takes care and maintain all equipment. Thank you!

QUINTY SANTIAGO 
Rating:
1.0

This location has very poor communication! Wasn't greeted after making eye contact with outside check in. The male only took my keys and kept walking after I said good morning twice! Then inside I was told that my receipt would be emailed to me, only later that afternoon to notice that they had taken 240 more dollars out my account! From the beginning this has been the worst experience I have ever had with uhaul.

Rashard Perry 
Rating:
3.0

The guy that made the contract was not clear, I ask about if I left the trailer in other locations if Uhaul charge something and his answer was no, then he charge $110.00 extra for left the trailer in Titusville when I notice the charge I call uhaul center and i do the change to return to the same location where I rent it and then I have a refund for the extra charge

JOSE DIAZ 
Rating:
5.0

Not much parking

Rae Barfield 
Rating:
4.0

Customer did not leave a comment.

David Soto 
Rating:
5.0

Customer did not leave a comment.

Laura Cunningham  |  Overall Experience 
Rating:
5.0

Thank you

ANTHONY HIGHSMITH 
Rating:
5.0

Customer did not leave a comment.

Josue Quiros 
Rating:
5.0

Fast pickup and return!

Paul Andrianis 
Rating:
5.0

Customer did not leave a comment.

Daniel Hoover 
Rating:
5.0

Customer did not leave a comment.

Daniel Borges  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Borges  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Matteson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Borges 
Rating:
5.0

Associate was very attentive, professional and knowledgeable. I love to make business in this location. I’ve been doing it for 4 years already. Thank you for a great customer service.

Cynthia Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Zashary Salas 
Rating:
2.0

I booked a van close to my home, upon arriving I was advised the van was not available and I was sent to another location to pick up my rental. I was charged the extra mileage & gas expenses for something that was out of my control. I believe the Clerk could have done more due to a major inconvenience.

Freddy Reyes 
Rating:
5.0

The only downside is I wish the will fill up the truck gas tank.

Jorge Ramirez 
Rating:
1.0

A older man named JUAN was very rude. He came inside the store and asked "WHO'S RED CAR IS IN FRONT TO MOVE IT!!" no please, hey sorry sir let's find a better spot for you I know the place is full. I need this spot available. No thank you sir for moving it. I was very disturb with how rude he sounded. I moved the car with no problem I just blocked other customers cars in order to go inside and service.

Evans Cabrera 
Rating:
5.0

Everything was perfect. No reason to change. Customer service was excellent, explanation of how the service worked was superb, and truck was clean and in proper working order.

Sue Williams 
Rating:
5.0

Customer did not leave a comment.

elizabeth DiCristi 
Rating:
4.0

Put jack on tongue

mike keller 
Rating:
5.0

Excellent and very friendly.

John Beck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

davin smithen 
Rating:
5.0

Everything was terrific I would highly recommend them

howard zuckerman 
Rating:
4.0

More customer parking in front

Clint Stapf 
Rating:
5.0

After a negative experience as the StoreRight location in Deltona, on Howland Blvd, this location really pulled through for me. The initial mistake made me an hour late to picking up our Girl Scout Cookies. This location was quick to get me in and out and on our way to pick up those cookies before it was too late. Thank you U-Haul Moving & Storage of Orange City!

Michelle Kelley 
Rating:
5.0

Great pickup and drop off. Staff was excellent

CHRISTINA MAYALL 
Rating:
5.0

Customer did not leave a comment.

Carlos Cortes 
Rating:
3.0

The wipers of the truck didn’t clean well,the tow strap was stuck

aneudy perez 
Rating:
5.0

I won't be recommending uhaul to anyone because both times I have used uhaul the trucks turn out to be death traps and barely made it to drop off locations. And bare in mind both were from two different states. That makes it a reflection on a corporate level.

James Bryant 
Rating:
5.0

Customer did not leave a comment.

Eric Sheppard 
Rating:
5.0

Customer did not leave a comment.

Harold Gibbs 
Rating:
1.0

Worst experience of my life

Frank Amorosi  |  Overall Experience 
Rating:
5.0

Happy with my unit

Thomas Billings  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rochell Pouncey  |  Overall Experience 
Rating:
5.0

No issues starting or ending my unit rental. Uneventful is to me superior service.

Teresa Cole  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joe Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larissa Jour Amadea  |  Overall Experience 
Rating:
5.0

Great manager and staff

John Beck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marleen Fiorenza  |  Overall Experience 
Rating:
5.0

Everything went well. Lots of carts to help speed up the process of loading up the unit. We were in and out of there in no time! Thank you!

Cheryl pellegrino  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chris Frierson  |  Overall Experience 
Rating:
5.0

This location is always busy and there is an obvious reason for that. Loved my time here, the facility was always clean and well maintained. I had a climate controlled unit and the temperature/humidity was always consistent. During office hours there was always someone around if I had a question. The only reason I left was because a storage facility opened up within walking distance of my home, if I ever need to come back to the Orange City U-Haul I will not hesitate to do so. I highly recommend this location.

Richard Sava  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Art Moore  |  Overall Experience 
Rating:
5.0

Good people, nice facilities.

Robert Shrigley  |  First Impressions 
Rating:
3.0

Hello, we didn't realize that we needed to enter the code EVEN if the door was open. So we went in through the open door and then when we opened the unit the alarms went off. WWOOOPS! Sorry. They didn't tell us to use the code before and after we enter regardless of the open door. They were nice and all was clean and easy to load it and have access. etc. thanks

Christine Zgrabik  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Andrew Williams  |  Overall Experience 
Rating:
1.0

We only used facility for 30 days and still keep getting charged going on three months

John Zaloum  |  Overall Experience 
Rating:
5.0

Phyllis and her staff are excellent. I kept my RVs there for a number of years and never had a problem. They were always willing to help me anytime I needed help. Thank you Phyllis and staff, I will miss you all.

JOHN RAPE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jennie crittendon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Cook  |  Overall Experience 
Rating:
3.0

There was no Air-conditioning on. We were soaked moving our stuff out of the storage unit. I also was told that since I have Auto pay and my payment came out already on 10/14/23 and I moved out on 10/14/23, there was nothing that they could do in refunding me a portion of my money. This is not good business practice.

Onika Popo-James  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori haller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARTHUR MCHENRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edith vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irvin Reyes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Oscar Davila  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kaitlin Osorio  |  Overall Experience 
Rating:
5.0

Everyone was great

Jennifer Gomes  |  First Impressions 
Rating:
3.0

The only complaint I would point out is that you require a full month's rent in advance and I emptied and turned the unit back after 15 days of my last month of use. Given the high demand for storage in this area, I am certain that the unit was rented out again within a day or two. Since I wasn't given a refund of unused rent, you doubly profited at my expense.

Lawrence Gabriele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacinto garcia  |  Overall Experience 
Rating:
5.0

All good except I suggest you prorate on checkout

RAYMOND SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher beuchamps   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dee Hathaway  |  First Impressions 
Rating:
5.0

This U-Haul Business is Very Very clean, good lighting, easy access in and out. Staff is courteous, helpful and professional. I would use this facility if needed in the future again. I highly recommend this U-Haul facility, they are well stocked with products and vehicles. I had a positive experience using this storage facility.

RICHARD BROTHERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rebeca gonzalez  |  First Impressions 
Rating:
4.0

Nice people.

Dan Myers  |  First Impressions 
Rating:
5.0

Phyllis runs a very great facility.

CLIFF LADERMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larissa Jour Amadea  |  Online Move In 
Rating:
5.0

I give this office an excellent due to Phyllis Slayton. She has run this operation for over 15 years and it is always in great shape and she gets the best out of people.

RODNEY BETTES  |  First Impressions 
Rating:
5.0

This U-Haul facility is a shining example of amazing customer service, fantastic management and exceptional customer services. We have used this facility at least 6 times over 18 years and they Rock!!!

Michael Castillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly kitching  |  Overall Experience 
Rating:
5.0

Phyllis and her staff were Professional and Friendly. They went the extra mile assisting me in getting a storage unit when I needed it and obtaining the supplies required to make my move.

Dana Griffin  |  Overall Experience 
Rating:
5.0

👍👍

edith vargas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salena Yarberry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin frazier  |  Overall Experience 
Rating:
2.0

We had to call the U-Haul 800 number to inquire about the free month of storage and at that point everything went downhill. We were told there was no place near us and was sent to Deland, Fl. After they gave us a unit, the entire truck unloaded, we were told we were not even supposed to leave the truck at their facility. The computer showed we were supposed to return it to a place in Cresent City. I explained we tried during 800# was not open and no one returned our calls. Rep said no all places had rental units and we were sent to Deland. However, computer said we were to return truck to Virginia!!!??? We were standing in U-Haul office for over an HOUR because no one knew how to correct the problem even though the truck was sitting right in front of their office...Completely Empty. Hope we never need to use again.

Gary Curtner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bethmarie Figueroa Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanya Figueroa  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brian Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Goodchild  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD White  |  Overall Experience 
Rating:
5.0

The staff was very pleasant and helpful and the facility was amazingly clean!

Brenda White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Pingrin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNA LENDOF  |  Overall Experience 
Rating:
5.0

They were always extremely user friendly. Never had an issue coming or going and felt safe day or night.

Shelly Gibson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NELLIEMARIE EDWARDS  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Courtney Akins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samer Khourshid  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAN NEGOESCU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salena Yarberry  |  First Impressions 
Rating:
5.0

The young man that waited on me had exceptional customer service skills.

linda libby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johan Saldana Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantal Vassell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Obsaint  |  Overall Experience 
Rating:
1.0

Real disappointed had to pay entire month only had my things a week after I paid unit I don't recommend anyone to this place

elvin morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YIDA BROCKINGTON  |  Overall Experience 
Rating:
5.0

Staff was friendly fast & accommodating

JEANNETTE OJEDA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Celeste  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

javier reyes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rick onate  |  First Impressions 
Rating:
5.0

Best run & maintained UHaul facility I’ve encountered.

JAMES CLUCK  |  Overall Experience 
Rating:
2.0

Thw manager has NO PERSONALITY AND IS SNOTTY

Kellie Ferris  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful with answering all my questions

David Delarosa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

irisbet rodriguez pinero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUGUSTUS SULLIVAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Chavez  |  First Impressions 
Rating:
5.0

Very polite, always to help

Rafael Pina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellie Ferris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Sirois  |  Overall Experience 
Rating:
5.0

I love Phyllis and her whole team....I've rented trucks...rented 2 units for the past year...and they have been awesome....I will be coming back!!!

Joleen Mekarski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally M Blanton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Wilson  |  Overall Experience 
Rating:
5.0

With you for a number of years, have rented a truck as well. An excellent location managed well! 😊

Jennie Bishop  |  Overall Experience 
Rating:
3.0

The rates increased every year, I didn’t get any refund of the difference of paying the entire month and being out of the unit before the end of the month.

maria caico  |  Overall Experience 
Rating:
5.0

I've used many storage facilities in the past and this is by far the most convenient, affordable and secure that I've encountered - run by a superb and courteous staff.

JAMES CLUCK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally M Blanton  |  Online Move In 
Rating:
2.0

Door was broken on the unit it would fall down and hit you on the head and the card reader out side did not work I told the manager about the problems on day 1

Jerry Cole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emilia King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK MARTINEZ  |  First Impressions 
Rating:
5.0

A dumbster for trash would be neet

Luis Narvaez  |  Overall Experience 
Rating:
4.0

The only thing is I still haven't received my deposit on the moving truck.

Branden Mcmillan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ken Arimento  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tanairi Beltran Gonzalez  |  First Impressions 
Rating:
4.0

I could't affort the price increase. so I closed my account out.

Gloria Hiller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquis Wright  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

HENRY CORDTS  |  Overall Experience 
Rating:
5.0

This was my first time needing storage for my belongings. The staff was friendly and helpful. A big thank you

lillian ortiz mendoza  |  Overall Experience 
Rating:
5.0

I’ve used U-Haul for many years, & everyone has always been friendly to me, & Ms. Phyllis is the best. If I need storage again, I’ll go to U-Haul in Orange City

deborah tompkins  |  Overall Experience 
Rating:
5.0

All went well.

Larry Hancock  |  Overall Experience 
Rating:
5.0

Easy and pleasant experience!

Tammy Phillips  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Douglas Shelton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RODNEY MATTESON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquis Wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROY PUCKETT  |  First Impressions 
Rating:
5.0

Putting all my belongings into storage is scary but your staff made me feel very comfortable. Everything and everyone is awesome Thank you

lillian ortiz mendoza  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Johnathan Figueroa  |  First Impressions 
Rating:
5.0

Did have water leaking into space.

LARRY MORGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Paglia  |  Overall Experience 
Rating:
5.0

Good job uhaul!

Kevin Johnson  |  Overall Experience 
Rating:
5.0

Wonderful customer service. Will use again.

Jaimie Pelchat  |  Overall Experience 
Rating:
5.0

Ms. Phyllis has been very helpful since day 1. The staff is always friendly and helpful with any of our needs. The facility is always clean. We were especially thankful for the security here. Every unit has an alarm system. I would definitely recommend this facility for all your storage needs. We have also rented several trucks and trailers from here. I would recommend them for those needs as well.

Martin Boyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA ROMAN ULERIO  |  First Impressions 
Rating:
5.0

The staff phyllis was excellent to work with I would love to recommend this place

SHAYLI VALERIO  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kevan Menke  |  First Impressions 
Rating:
4.0

Waited 11/2 to b waited on emptied 15ft truck in an hour u need to get more help. Other than that uhaul is my place

joe GIARGINO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MORRIS PRIOLEAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT DOUGLAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS THOMAS  |  Overall Experience 
Rating:
1.0

Over all experience with u haul was horrible!

Brook Cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leanna howsden  |  Overall Experience 
Rating:
5.0

Staff was very conscious and helpful. I had a unit at your facility for 18 years and always enjoyed a good relationship with the staff.

STEPHEN POTTER  |  Overall Experience 
Rating:
5.0

The staff at Orange city goes above and BEYOND to help at all times ESPECIALLY the manager. I Just recently took all my things out of storage and I forgot and put my lock back on while it was empty and was charged for the unit the manager reached out to corporate and rectified the situation and I was refunded the next day! Great people and very helpful.

marie almonor  |  Overall Experience 
Rating:
4.0

I love it very much

David Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Hoefert  |  Overall Experience 
Rating:
5.0

did not have the side i was told online but was good over all had to move to other place to get a bigger i was online and reserve an 10x10 got there all they had was 5x10 i had got a truck from there online told me i get on free month but that was not true only for one-way rentals, i dont want to argue too much going on for that

victor tosso  |  Overall Experience 
Rating:
5.0

Very helpful staff, above and beyond THANKS

Marianela montalvo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL BELANGER  |  First Impressions 
Rating:
5.0

Phyllis and the staff were great. She goes above and beyond. I am thankful.

Carrie Donohue  |  First Impressions 
Rating:
4.0

I was disappointed in that we never used our unit and had not had it for even a week and yet could not get a refund ! I've used u haul so many times over the years without an issue.... and now; you feel the need to Nickel and dime people over storage rent, when I've never even put a lock on the door. I'll think twice in the future.

mark gillmore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA HARDY  |  Overall Experience 
Rating:
3.0

I paid a month, took the items out two or three days after I made the second payment and no money was refunded. I think that is unfair.

Natividad Maxcy  |  Overall Experience 
Rating:
5.0

Everyone Inencountered was always friendly and professional!!! I felt secure being there and knew my stuff was secure. If I find myself ever needing storage I will be back!!!

Tammy Barnes  |  Overall Experience 
Rating:
5.0

was disappointed could not get help to move the heavy items

SIDNEY ISSAC RICHARD  |  First Impressions 
Rating:
4.0

The lady at the front desk was so helpful had a very pleasant smile

Mary Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daniel ingham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE PHILLIPS  |  First Impressions 
Rating:
5.0

We have rented storage spaces at this location for 19 years and have always been pleased with the property and management. Very friendly and helpful. The property is always well- kept and secure.

MICHAEL VAUGHN  |  First Impressions 
Rating:
5.0

ALL the staff went out of their way to assist, This location is very busy and constantly on the move and never showed how overwhelmed they are. I must say U HAUL should be very proud to hang their name on this location and TEAM players

robert cotton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tawani Curtis  |  Overall Experience 
Rating:
5.0

Excellent customer service, very clean and always seems to be a very safe area. I buy all my boxes from this location for my business. Always in stock

Marlene Devarona  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlene Medrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan hallinan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Saracco  |  Overall Experience 
Rating:
5.0

Staff helpful and friendly. Phyliss especially. Great experience !

Arthur Young  |  Overall Experience 
Rating:
4.0

trouble with doing things on the internet, had to call on the phone

James sartori  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Troiano  |  Overall Experience 
Rating:
5.0

I wish I could remember her name but the beautiful young woman who helped me was awesome. She made me feel very comfortable with her laid back personality and friendly attitude. If you read this, thank you again for helping my sister and myself out yesterday. We really appreciate it :)

Tiffany aubuchon  |  First Impressions 
Rating:
3.0

We were told that we were renting a covreed outdoor space with. It turns out that the electricity is nly on for a few hours at a time. If we were to turn on the small refrigerator in the RV to put food in prior to a trip, we would have had a real problem to find that it had not been running. Also, our space was not as long as it should have been because the renters behind us encroached upon ou space. Otherwise it is a nice clean space.

Ralph Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elmer Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Silverstein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmen Roman  |  Overall Experience 
Rating:
5.0

Great place..

Carlos Ortiz  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shawn bailey  |  Overall Experience 
Rating:
5.0

A+

Mark Friedrich  |  Overall Experience 
Rating:
1.0

I was told I had access at all times. That's further from the truth. Each time I need access to mu unit I had to either have trucks moved or could nkt access. Using the alley ways in front of the storage units for your paying customers access for your overflow parking of your moving trucks is unacceptable. I spent alot on money per month to have little access. When I communicated my frustrations to the staff I was told basically to bad... it's the only place to park the trucks. Your overflow and logistics of the company's vehicles is not my problem. Access to a unit I pay for should have been their priority and resolved the problem. I've moved my belongs to your competitor and will continue to advocate to my friends and family anyone in need of storage to steer away from Uhaul storage.

Frank Barclay  |  Overall Experience 
Rating:
5.0

GREAT customer service!! As crazy as it was so busy Phyllis was the best handling ten things all at once while treating us as #1

robert cotton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher yoder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wanda bruce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARLENY PEREZ PEREZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHANIA VAZQUEZ  |  Overall Experience 
Rating:
5.0

Excellent Service

brenda fortier  |  First Impressions 
Rating:
3.0

The manager wasn’t helpful at all. She was mean and had a very nasty disposition! My worst experience in dealing with uhaul.

Marvin Hall  |  Overall Experience 
Rating:
4.0

There was a leak in the unit. Luckily nothing of sentiment was ruined.

Margaret Gaeta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA MC CLANAHAN  |  Overall Experience 
Rating:
5.0

Your manager Phyllis and her team are amazing. They provide great customer service. Thank you.

Judd Botnick  |  Overall Experience 
Rating:
1.0

Storage and unit were fine customer service line awful Lies and stories changing will never rent a uhaul again.

Casey Carlson  |  Overall Experience 
Rating:
2.0

Doors need repairing and they park trucks in front of your unit. Then it takes 2 hours to move it.

ROBERT WOODALL  |  Overall Experience 
Rating:
5.0

Great storage but Uhaul customer service is terrible. Not this location but everything else was a pure nightmare. Customer service still has not called me back.

Michael Brown  |  Overall Experience 
Rating:
5.0

🙌🏽

Roy Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Davis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mark Hoefert  |  First Impressions 
Rating:
1.0

It’s not clean. Animal droppings everywhere. Disgusting. The lock latch was so rusted, it was almost impossible to open the garage door. Some of the employees are so unhelpful is incredible you have storage business. And the parking is so congested, confusing, narrow and busy it’s so frustrating to get in and out. Unless you just don’t want or expect females doing the driving and putting the belongings away. On top of that U-Haul ought to be thankful that the vehicle arrived before expected, with the necessary gasoline, and in the same shape it was rented instead of having petty charges!!

Nancy Guedj  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caroline Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Perez Morales  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Renee Scotty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER DUPIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

willie barrientos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VINCENT DOWNEY JR  |  Overall Experience 
Rating:
1.0

Terrible and made everything difficult.

Kaitlin Cherry  |  First Impressions 
Rating:
5.0

Phillis is the best.

TOM LEWIS  |  Overall Experience 
Rating:
5.0

Known manager for years very helpful manager

ALEX GOMEZ   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUGUSTUS SULLIVAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SARAH MARTINEZ  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nora Vega Corchado  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tawani Curtis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue Wallette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Kline  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA BLUE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chandy Minier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Addie Steffens  |  Overall Experience 
Rating:
5.0

Phyllis and Corrine are very courteous, polite and friendly, professionals doesn’t define them Experts is better stated and took care of everything before I even arrived!!!! Highly recommended!!!!

chester carpenter  |  First Impressions 
Rating:
5.0

Extremely nice and helpful people! Extremely nice facility!

Mark Correa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LADAWN IRWIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Laughrun  |  Overall Experience 
Rating:
5.0

Phyllis helped me get my truck rental one way and free month of storage! My family was in a bind and needed to get our things out of our home as soon as possible and Phyllis was a great big help and so pleasant to deal with. I highly recommend Orange City Self Storage.

SARAH MARTINEZ  |  First Impressions 
Rating:
3.0

The price of the unit was more than advertised in the store

Paul Mcahon  |  First Impressions 
Rating:
5.0

Very nice staff, and emoloyees. They made that part of the move non stressful. I would recommend this site to everyone that is close.

Mark Kodak  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angel Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette Brennan  |  First Impressions 
Rating:
5.0

Very nice experience. Service amazing. Great facility.

Iris Maldanado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William White  |  Overall Experience 
Rating:
5.0

I moved the contents of my home to UHaul in Orange City Florida in the fall of 2008. I experienced nothing other than helpful and friendly people. The manager Phyllis was always kind and helpful if I had an issue which was maybe twice in the twelve years that I was there. If I could transport the UHaul in Orange City to where I now reside here to Texas, I would in the blink of an eye. This location is stellar.

PAMELA BEAULIEU  |  Overall Experience 
Rating:
5.0

The staff is always friendly and professional. The facility is always clean and well maintained.

Tammy Barnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Kline  |  First Impressions 
Rating:
5.0

If i need to used a storage unit again i will choose you again. I'm very satisfied.

Xtel escobar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LETA THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ryan blom  |  Overall Experience 
Rating:
5.0

Everyone was great! When I need trucks, trailers or storage I will be back.

James Padgett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittany wilkins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

melanie Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann Larrabee  |  Online Move In 
Rating:
5.0

These guys are great!! No issues what so ever. Ciera was very helpful from the begin with helping me understand how everything works!!The manager/owner was very sweet and stuck with deals on pricing and was very fair! I got my trailer and a storage unit very quickly and easy. I do recommend them, they have been wonderful. Thanks again!! i will recommend as much as possible. :)

Alicia Brink  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richelle Jones  |  Overall Experience 
Rating:
5.0

This was the first we needed a storage unit and we were pleased with the facility. It was always clean and the area for loading and unloading was large with lots of room to move the carts provided around. The only suggestion I would make is that the carts should have a brake as they move around when you are loading and unloading so you need to have at least two people or three for heavy large items so once can hold the cart.

myra wardwell  |  Overall Experience 
Rating:
5.0

Very friendly staff

Anthony Belan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Maldonado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Martinelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lymary Munoz Ingram  |  Online Move In 
Rating:
5.0

The staff has been very helpful and professional each time I've rented equipment.

Osker Dugger  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gary deceder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Cook  |  Overall Experience 
Rating:
5.0

👍

CYRUS BRADLEY  |  Overall Experience 
Rating:
4.0

Phyllis and staff were always great

jeff zimmerman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOYCE STROCCHIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tomy rodriguez  |  Overall Experience 
Rating:
4.0

My only negative was the placement for MY checkin card reader. It was under a portico near the main office. It seems like every vehicle rented was parked there. It was also where people parked to have access to the indoor storage. I got blocked in more than once, and had to detour around the building twice. If they could have put a card reader closer to where my unit was (WAY in the back row), it would have been easier.

Linda Jamison  |  Overall Experience 
Rating:
5.0

Phyllis was awesome helped me get all the stuff I needed to move into the store unit, and Al-Raheem was great as well, got me checked out of my truck super quick to keep on with my day as I had explained it was busy, I usually don’t do reviews but good team, good work thank you.

CAMERON RANDO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Foster  |  First Impressions 
Rating:
4.0

The facility is well maintained and secure. The temperature, while warm, was within the parameters specified for the climate controlled unit. The only thing that really was perturbing was the annual rental increase. The cost was becoming an impediment to my storage needs.

ELIZABETH JAMALI  |  Overall Experience 
Rating:
5.0

Staff was helpful and facility was safe and secure.

GLENN DELROSARIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAFAEL ALEJO-SANTOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Jamison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN MONTANEZ  |  Overall Experience 
Rating:
5.0

staff was very accommodating and helpful with storage and truck/trailer needs.

Mike Engestrom  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles brown  |  Overall Experience 
Rating:
4.0

Your rates have gone up immensely too expensive

Rachel Rosa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Stafiej  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Greene  |  Overall Experience 
Rating:
5.0

Todo fue muy bien Gracias por su atencion

Iris Pacheco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Culpepper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Hiller  |  First Impressions 
Rating:
5.0

I had my unit for over a year and never had a problem with the facility or staff. A great experience and a place I recomend to anyone.

laura koschuk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNE MILLER  |  Overall Experience 
Rating:
5.0

I've been a U-Haul customer for many years both with storage units and truck and trailer rentals. I've had very good experiences. Prices are a little on the high side but overall they are excellent. I will use them again.

EDWARD KAPROCKI  |  Overall Experience 
Rating:
2.0

The Orange City U haul staff not customer centric, vacated my outside parking unit 3 days ago, I called a half dozen times & still haven't been able to talk to any onsite staff. I will not recommend U Haul storage BR T Miller

Thomas Miller  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

ROSA VARGAS  |  First Impressions 
Rating:
5.0

Every encounter I’ve had with U-Haul has been extremely pleasant. The employees are very helpful and kind people! I can never say I’ve had a bad experience here.

Audrey Irwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Duca  |  Overall Experience 
Rating:
5.0

Great location

Ali Juman  |  Overall Experience 
Rating:
5.0

Never had a problem in 2 years. Place was extremely clean and my things were secure.

gisela gonzalez  |  Overall Experience 
Rating:
5.0

When I first came into this facility Corrin help me resolve a problem, she made it stress free she was very friendly and professional. Thank you,

Rodney Kincaid  |  Overall Experience 
Rating:
5.0

😊🌹😎👍🏾🤪🤩😜

nader yacoub  |  Overall Experience 
Rating:
5.0

A pleasure to deal with.

Henry Sheppard  |  Overall Experience 
Rating:
5.0

Friendly staff

Lee Mills  |  Overall Experience 
Rating:
5.0

Easy peasy! Thankyou!

MAUREEN ARCHUNG  |  Overall Experience 
Rating:
5.0

Corrin was a great help to me. She was wonderful.

Rodney Kincaid  |  First Impressions 
Rating:
5.0

Great facility. Workers are very helpful.

Carla Rivera  |  Overall Experience 
Rating:
5.0

They treated me good

MAUREEN ARCHUNG  |  First Impressions 
Rating:
5.0

This review is based on 5 years' experience.

JEANNE DEVOE  |  Overall Experience 
Rating:
5.0

Phyllis was excellent in receiving me and helping with my needs. she's an example of pride in he work. Thank you Phyllis Slayton

george mundo  |  First Impressions 
Rating:
5.0

Sam was very helpful, professional and most importantly very pleasant. She was able to meet all my needs efficiently.

Lori Defusco  |  Overall Experience 
Rating:
5.0

U-Haul is always been my number one go to

JOSE PAGAN  |  Overall Experience 
Rating:
5.0

The staff was always friendly and pleasant. They could make a bad day into a great one. Changing ones mood is a gift that many at this facility have. Thanks for all you do. May God bless you all.

PAM MARTINSON  |  Overall Experience 
Rating:
5.0

Very quick transaction and excellent customer service. I rented a 10X10 Storage unit and was in and out of there within 15 minutes.

myra wardwell  |  First Impressions 
Rating:
5.0

I shall continue to use uhaul. They treat me very well

Michael Whitton  |  Overall Experience 
Rating:
5.0

Great

rhonda watkins  |  Overall Experience 
Rating:
2.0

Employees appeared to be unhappy about honoring my 30-day free storage certificate. If they do not want to let people have free storage, then U-haul should not offer it.

norman baker  |  First Impressions 
Rating:
5.0

Pickup was a bit harder bc of contact info required but drop off and storage unit was amazing

JOE ARNOLD  |  First Impressions 
Rating:
5.0

Thank you for your prompt, courteous, and professional help on our move coast to coast. It has and will be a complete pleasure continuing to do business with your entire staff. Kevin & Dana Hanson

dana hanson  |  First Impressions 
Rating:
4.0

Great experience with storage, just wish it was cheaper and not go up in price.

gail hosbein  |  Overall Experience 
Rating:
5.0

Everyone at this facility is friendly and professional!

bradley mayberry  |  Overall Experience 
Rating:
3.0

Thanks for the service

Jan Figueroa  |  Overall Experience 
Rating:
1.0

The management was condescending and beyond rude here.

dorian roberts  |  Overall Experience 
Rating:
5.0

Phyllis was exceptionally accommodating and efficient. We coordinated a long distance move and storage experience with her assistance. All of the staff are also very friendly and professional.

Shana Inkman  |  Overall Experience 
Rating:
5.0

Great experience and great owners!

eric wooley  |  First Impressions 
Rating:
5.0

You maintain a very clean and safe environment at the U-Haul Storage Facility. Thank you for your consistently excellent service!

MARILYN WALKER  |  Overall Experience 
Rating:
5.0

Great service

tameka west  |  First Impressions 
Rating:
5.0

The staff was always very helpful no matter what came up.

GARY WOLFE  |  Overall Experience 
Rating:
5.0

The staff at this facility is top-notch the manager went above and beyond to make us happy customers and she succeeded thank you U-Haul

john humphries  |  Overall Experience 
Rating:
5.0

They were really helpful

Larry Wolford  |  First Impressions 
Rating:
5.0

The were very helpful, Phyllis, Sasha and young gentleman went the extra mile with our previous location concerns.

michael ortiz  |  First Impressions 
Rating:
5.0

Staff is helpful and fantastic!

JOHN GOLD  |  Overall Experience 
Rating:
5.0

Siempre dispuestos para cualquier ayuda, Muy amables.

federico costa  |  Overall Experience 
Rating:
2.0

Switch storage facilities unhappy with hours, price and staff- many issues at this location.

katherine dugan  |  Overall Experience 
Rating:
5.0

It’s a clean and modern facility. Staff was helpful.

JEFF SARGENT  |  Overall Experience 
Rating:
5.0

We're very helpful,was able to transfer from debary to OC,,thought I was to pick up truck in OC ,but when got to OC they said debary

DEBBIE HOUBEN  |  Overall Experience 
Rating:
5.0

Staff was helpful with my truck rentals and my storage needs.

Edward Gorrill  |  Overall Experience 
Rating:
5.0

Well kept and secured access to your storage.

wayne keeling  |  Overall Experience 
Rating:
4.0

It was good but I don't like being upstairs alone

Liz Hargrove  |  Overall Experience 
Rating:
5.0

Phyllis was amazing! Very professional, kind and helpful.

JOHN GOLD  |  First Impressions 
Rating:
5.0

n/a

Luis Parilla Sotomayor  |  Overall Experience 
Rating:
4.0

The facility was very clean but I seen lots of roaches running around... not in my unit but trying to get to my unit and that had my very nervous.

kenyon reinecker  |  Overall Experience 
Rating:
5.0

Thanks for always ensuring the cleanliness of the facility!

vanese killingbeck  |  Overall Experience 
Rating:
5.0

Loved the facility. Wish I could remember the lady who took such good care of me.

tina moore  |  Overall Experience 
Rating:
5.0

They provided a clean, dry, and secure storage place for my household items while I moved. Great staff and convenient location. I will use their services again in the future. Highly recommend UHaul!

Luis Hernandez  |  Overall Experience 
Rating:
5.0

People were very helpfull place was very secure and clean

emilio pinzino  |  Overall Experience 
Rating:
5.0

Excellent

Lynn Wypa  |  Overall Experience 
Rating:
5.0

Very organized

Donna Wendling  |  First Impressions 
Rating:
5.0

The staff was very nice and accommodating.

WILLIAM PARSELL  |  Overall Experience 
Rating:
4.0

Excellent experience just the price kept going up for a 5x10. Overall though experience was great.

kristy jones  |  Overall Experience 
Rating:
5.0

The service was excellent. Thanks

ELIZABETH PEDROZA  |  First Impressions 
Rating:
5.0

Very helpful, polite and professional. We are older and appreciate the consideration. Thanks, Liz

Liz Hargrove  |  First Impressions 
Rating:
5.0

General Manager Phyllis Slayton is very accommodating and knowledge in addressing our needs.

wayne keeling  |  First Impressions 
Rating:
5.0

After working 6 hrs. And loading our furniture into s 13 x 30 we discovered the one door latch was broken. We notified the crew in the office and immediately one fellow came to assist.

Carol Durfee  |  First Impressions 
Rating:
5.0

Associates were courteous, professional and demonstrated superior customer service. The entire year I really felt my library and art would be secure. It was and worth every penny. Thanks U-Haul

Donya Maria Twyman  |  Overall Experience 
Rating:
5.0

The employees we're very professional, very helpful .

cynthia newcombe  |  First Impressions 
Rating:
5.0

The manager (Phyllis ?) was absolutely excellent! Her knowledge of everything Uhaul has to offer and her help and dedication to get us everything we needed made this the best experience of our move!

cheri horan  |  First Impressions 
Rating:
5.0

Excellent customer service . very clean facility , well maintained and helpful staff . manager was excellent all the years i had the storage unit

DOMINICK TAMBORRA  |  Overall Experience 
Rating:
5.0

Was great service

JOANNE MILLER  |  First Impressions 
Rating:
4.0

Nice people to work with

Mark Ryan  |  First Impressions 
Rating:
5.0

We had a storage unit here for 6 years. We have also rented moving trucks here. The staff has always been very polite and customer friendly. I would highly recommend this facility to anyone.

JOHN MCCUE  |  Overall Experience 
Rating:
5.0

I had a great experience.

Andy Russo  |  Overall Experience 
Rating:
1.0

Reserved a 10x20x8 through Uhaul Went to the business and verified the unit with Hailey aweek before the move in date. Sold our home in AL and came to our storage unit yesterday. We had NO UNIT!!!

Catherine SAVAGE  |  Reservation 
Rating:
5.0

Keep up the good work customer service A+

evelyn alcantara  |  Overall Experience 
Rating:
2.0

Rodents got into my unit and chewed on two of my plastic containers.

Brenda Jenkins  |  Overall Experience 
Rating:
5.0

Appreciated the friendly staff, cleanliness of the facility, and secure access. Great place to store your valuables!!!

Paul Bunts  |  Overall Experience 
Rating:
1.0

This location has the most rude, condescending, untrained, and unprofessional people working there not only for U-Haul, but any business I’ve ever encountered.

Tom Presley  |  Overall Experience 
Rating:
5.0

THANK YOU …….. YOUR THE BEST,,,,,,,,,,,,,,,,,,,,,

Charles Smith  |  Reservation 
Rating:
5.0

Happy moving provided excellent service. Very thorough and very professional Questions one through three are not applicable to this agreement so they should be disregarded

carol willard  |  Overall Experience 
Rating:
5.0

Thank you for your Hospitality.

Quinty Santiago  |  Overall Experience 
Rating:
1.0

Didn't even contact me to tell me my Ubox was there ,they were to call back by noon still waiting for call

Donna Guck  |  Overall Experience 
Rating:
3.0

There were dead roaches in the hallway and the one older lady in the office was rude and smells like cigarettes.

edward dinkins  |  Overall Experience 
Rating:
5.0

very helpful and courteous. everything went very smoothly.

beverly cowdery  |  Reservation 
Rating:
2.0

U-boxes' truck delivery was late, which disrupted our move-out help arrangements. Also received no day-before call to confirm that the U-boxes would arrive next day or what time. Was frustrating.

Catherine Day  |  Overall Experience 
Rating:
5.0

The customer service representative was very helpful. Answered all of my questions to my satisfaction and guided me through the rental process for a storage unit.

Brenda Jenkins  |  Reservation 
Rating:
5.0

Phyllis and her staff have always been very nice and always helpful. It has been a pleasure to be their customer. Thank you all so much! I’m a very happy customer.

BRIAN GUERRI  |  Overall Experience 
Rating:
5.0

Very happy with the service that we received. So happy that we decided to go with this location.

Brandi Rawson  |  Reservation 
Rating:
3.0

Overall, it was fine and I felt that my belongings were secure and safe.

michelle hendrick  |  Overall Experience 
Rating:
5.0

Phyllis always said Hello and smiled every time I was there. She was always friendly and helpful! Corinne, was another associate I dealt with who was also friendly, helpful and smiling! 10 Stars!!!!

Ray Lambert  |  Overall Experience 
Rating:
5.0

very happy with the service, facilities, great office team. Very helpful and timely. Great location!

vivian deluca  |  Overall Experience 
Rating:
4.0

Great customer service from the owner!

Elvis Moreland  |  Reservation 
Rating:
4.0

Have a good day

ERIC yarnevich  |  Overall Experience 
Rating:
5.0

Kept motor home here for 7 years. Very secure ! With great management.

TERRY OTTO  |  Overall Experience 
Rating:
1.0

Ubox was on trailer, it should have been delivery to my home address but denied saying for unloading ubox needs forklift or some special equipment and only available at 12 miles away from my home.

Kishor Daud  |  Overall Experience 
Rating:
5.0

X

Melanie Ortiz  |  Overall Experience 
Rating:
2.0

The prices that are advertised in store need to be honored. I was consistently told that the price of the units were higher than the sign on the sample door. I was told that’s what the computer says.

Jennifer Groleau  |  Overall Experience 
Rating:
2.0

We had roaches everywhere coming from other units

Royce Garshak  |  Overall Experience 
Rating:
5.0

Very clean and professional and friendly.

Patricia Jones  |  Overall Experience 
Rating:
2.0

The manager has no customer service skills whatsoever, when asked about the fee for using the dumpster she said it was not allowed, I told her according to the signage it was for a fee. She got mad.

STEVEN COUTURIER  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff.

LINDA BARKER  |  Overall Experience 
Rating:
3.0

I still had time with my storage locker and they gave it to someone else I wanted to put some things in there and they said it was gone I still had 2 weeks left I am disappointed in the service I got

leo hooks  |  Overall Experience 
Rating:
5.0

Everything was great.. plus the manager was wonderful

ellen hanson  |  Overall Experience 
Rating:
4.0

Seemed short staffed. Waited for service both picking up and returning.

laura lawson  |  Overall Experience 
Rating:
5.0

I liked everything about it

Jeffrey Perez  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top